BUILDING A SAFE, VIBRANT RESIDENCE HALL COMMUNITY OF POINTERS

Fostering an inclusive environment that provides a safe, accessible and respectful community

Caring for our financial and environmental resources in a sustainable manner

Cultivating individuals who are responsible global citizens

Ever striving to provide exceptional service to our students

Applying innovative thinking and actions to ensure continuous improvement in our halls and programs

Encouraging the holistic development of individuals in their personal and professional endeavors

Residential Living

Annual Report2015-16

Academic supportLiving-learning CommunitiesNumber of cohorts 6Number of participants 94

In-hall programming based upon the wellness concept of SPECIES (Social, Physical, Environmental, Career, Intellectual, Emotional, Spiritual)Number of programs offered

Academic year 2015-16 1,416Number of participants at programs

Academic year 2015-16 20,431

ACES (Achieving Career Exploration through Service) ClassNumber of participants (spring 2016) 6

Faculty Mentor programNumber of faculty participating for academic year 13

Academic recognitionNumber of residents achieving 3.0+ GPA, fall 2015 1,705 (50% of residents)Number of residents achieving 3.0+ GPA, spring 2016 1,728 (57% of residents)Number of residents achieving 4.0 GPA, fall 2015 159 (5% of residents)Number of residents achieving 4.0 GPA, spring 2016 172 (6% of residents)

Residential Living Annual Report 2015-16

Unit achievements

Unit achievements

Developmental experiencesStudent employment within Residential Living

In-hall staff (DMs, CAs, ARICs, etc.)Summer 2015 4Academic year 2015-16 113

Hall deskworkers Academic year 2015-16 262

Building Services staff (project crew, student custodians, snow crew, etc.)Summer 2016 32Academic year 2015-16 118

Summer conference staff (2016) 35

601 Division student staff 6

Total number of student positions throughout Residential Living 570

Leadership positions within residence halls

Residence Hall Association (RHA) 40In-hall government positions 125

Outreach and community involvementLabor of LoveNumber of participants fall 2015 97

Family DayNumber of participants fall 2015 2100

SHAAFR (Steiner Hall Alcohol Awareness Fund Run) 34th annualNumber of participants spring 2016 32 Dollars raised $1,674.20 Donations to Mothers Against Drunk Driving $500

Residential Living Annual Report 2015-16

InclusivitySocial Justice Outreach CommitteePassive programming monthly bulletin board contests on various topics

Campus-wide Campaigns:• Respect is Expected campaign

• Tunnel of Oppression

• Monthy Java and Justice, campuswide conversations

International students housed in residence hallsFall 2015 ISSO/ESL students in residence halls 96Spring 2016 ISSO/ESL students in residence halls 93

Ecological stewardship• Composting program collected over 3,000

pounds of food waste

• Participated in sixth annual residence hall energy competition. Winning hall showed an energy reduction of over 2850 kWh during the three week competition

• Participated in Terracycle writing utensil collection program in collaboration with Student Governement Association (SGA)–environmental and sustainability issues committee and Facility Services–Buildings and Grounds.

• Collected 1,600 pounds of clothing, nonperishable foods, school supplies and miscellaneous donations from residents during end-of-year recycling program

• Residence halls operate at 100% renewable electricity

Unit achievements

Residential Living Annual Report 2015-16

Unit achievements

Safe and well-maintained facilities• Number of maintenance work orders

submitted/completed during academic year: 10,068

• Number of maintenance work orders submitted/completed during summer: 2,992

• Increased the number and location of wireless access points in all residence halls for improved reception

• Completed deep cleaning in all 1727 resident rooms

• Inspected and repaired all stairwell fire doors

• Completed total coil cleaning and filter changing in all resident rooms and suite apartments

• Completed cleaning of all dryer exhaust vents

• Inspected, cleaned and repaired all student door lock systems

• Improved and consolidated room condition reports (RCR)

Residential Living Annual Report 2015-16

Business practices which underscore responsible management of student fundsNumber of residentsFall 2015 3,435 (1634 men; 1801 women)Spring 2016 3,049 (1433 men; 1616 women) Summer 2016 111 (60 men; 51 women)

Employees Classified (FTE) 37Unclassified (FTE) 18

Total (FTE) 55

RevenueRoom $13,033,345Conferences 232,371Other revenue 283,232Interest earnings 12,973

Total Revenue $13,561,922

ExpensesSalaries $2,565,380Fringe benefits 1,010,577Travel 45,761Services and supplies 1,583,602Maintenance 287,177Utilities 680,216Capital 101,768Debt 5,952,997Assessments 328,636 Total Revenue $12,556,115

Unit achievements

Actual revenue 2015-2016Total = $13.5 million

Actual expenses 2015-2016Total = $12.5 million

Residential Living Annual Report 2015-16

Department goals

Goals 2015-16/outcomesReview forms and reports that should be in a standardized format and in use by all halls. The second phase of this goal is to ensure that all updated forms have been loaded onto our department’s SharePoint site. Additional considerations will be given to identifying forms that may be converted to electronic format.

While we have maintained standardized forms in SharePoint for years, more attention was focused in this area. Staff concentrated on updating forms commonly used by hall directors and placed a renewed emphasis on their use. Hall directors and student staff were introduced to the new forms during fall training. Standardization of procedures and forms available allows hall directors to concentrate in other areas more easily.

Additionally, we have converted more of our paper employment methods to electronic systems. Hiring processes for our student positions have gradually moved from paper to online over the past several years. As of last year, applications for live-in hall staff, summer conference workers, summer project crew and front desk employees are all handled through our online system.This past year for the first time ever, students new to UW-Stevens Point were able to apply for housing online. This was accomplished through our collaborative efforts with Admissions and Information Technology. Work continues in this area as the university transitions to new information systems for student records and billing.

Residential Living Annual Report 2015-16

Department goals

Goals 2015-16/outcomes (continued)

Review social media accounts for the department and evaluate their effectiveness with our specific audiences (current residents, prospective residents, families and on-campus entities). Review management of these accounts and determine if there are venues that should be dropped or added.

Review and modification of our social outreach methods is, and has been, ongoing. Currently, we employ multiple venues for social outreach. They include Pinterest, Twitter, Instagram, telephone, email, Facebook, Facebook groups, the web and YouTube. In addition, we have considered several newer forms of social media such as Yik Yak and Snapchat, but have found that they do not work well for our department in their current form. As other options become available, those are also reviewed and evaluated for effectiveness.

We plan to continue using the venues we currently employ, with Facebook being our primary method of social outreach. Our social media sites are monitored and updated multiple times throughout the week.

Research and review options related to addition of security cameras in the halls at front desks and front/side entrances.

Prices quoted were based on installing cameras in lobbies, side door entrances, elevators and laundry rooms. Our research revealed numerous costs related to the acquisition, operation and maintenance of electronic surveillance. For example, the costs to purchase and install a basic surveillance system, along with annual maintenance fees, begin at $100,000.

Further consideration was given to the amount of collaboration that would be needed from IT and Protective Services, along with ensuring that we comply with state and federal laws in implementing such a system. Given our department’s recent budget challenges and other budget priorities such as restoring student employment opportunities, we have put this idea on hold for now.

Residential Living Annual Report 2015-16

Department goals

Residential Living Annual Report 2015-16

Goals 2015-16/outcomes (continued)

Reformat student staff training to reduce the number of days student staff need to be on campus prior to fall opening. Specific areas of review will include use of other department |training opportunities, online training modules and training which can be moved into the academic year.

We reduced the number of days for student staff training by three due to budget constraints. To compensate for fewer days, we implemented a new form of training where student staff and hall leaders complete training modules online. Student staff completed five training modules. Each module was comprised of three to ten submodules. Student leaders completed one resource course that was made up of four modules with one to ten submodules. Students worked on the modules at their convenience with the requirement that modules be completed before the residence halls opened in the fall. The implementation of online training was successful and we plan to add more online sessions next year.

A new structure for student staff meetings was implemented for 2015-16, requiring all staff to attend monthly meetings together. Student staff gathered centrally one Wednesday each month for approximately one hour. Each meeting focused on a specific topic covered by a volunteer presenter. Themes presented this year included:

• getting students involved in the Allen Center • studying abroad • a business professor demonstrating

how students can apply their acquired leadership skills in future employment

• the concept of privilege

We plan to continue this format next year with featured speakers and contemporary topics.

Goals 2016-17

Create a standing assessment committee comprised of Residential Living staff from across the department. The committee’s primary charge will be to define assessment methods for Residential Living. The committee will be responsible for administering the annual EBI survey and interpreting its findings.

Implement physical changes in the residence halls to give them a more “home-like” feel. This will involve gathering input from students and staff and identifying the financial resources necessary to make the changes.

As our student population becomes increasingly diverse, we must likewise ensure a diverse student staff. We will recruit a more diverse pool of candidates by enlisting the assistance of various student organizations.

A “revenue generating ideas” committee, comprised of staff members from all areas of Residential Living, was established at the end of 2015-16. During the next year, the committee will continue to look for creative new ideas, will vet some of the ideas already identified and will take action on revenue generating strategies that are achievable now.

Department goals

Residential Living601 Division StreetStevens Point, WI 54481

Residential Living Annual Report 2015-16