Reserve Processing Procedure DiagramSent to RR Admin Officer: creates a reference no; sends acknowledgement email to Regional Office, sends to RR personnel*AD = Assistant Director*CD = Chief Director*DD = Deputy Director*D = Director *DWA= Department of Water Affairs *GWRR = Groundwater Reserve Requirements*IMS = Information Management SystemIWRP = Integrated Water Resources Planning *RR = Reserve Requirements*SM = Study ManagerLetter of Request for Reserve, completed checklist & specialist report sent in by DWA Regional Officer / Record of Recommendation (RoR) sent in by Letsema TeamRESERVE DETERMINATION AND WRITE UPRR: Study Manager (SM) checks if all info has been providedAcceptedNot AcceptedRR: Study ManagerSent to Delegated Authority (CD:RDM) to be approved.AcceptedNot AcceptedSent to AdminSent to AD, DD and D to be checked.Admin: Send scanned copy to Regions, CD: RDM Senior Managers, CD: Regulation, CD: IWRP, RR personnel and Letsema managers. Make copies for registry files, complete tracking system, RR personnel: Save completed Reserve on DWA IMS for back upRR:SM collects Reserve from office of the AD:RRRoR sent to RR personnel: Log into Letsema & RR tracking system, to ADs officeLetter, checklist sent to RR personnel: Log Reserve into GW tracking ; sends to ADs officeInsufficient informationSufficient Information Contact DWA Regional OfficerSend to RR personnel: Update RR tracking systemReceived by RR personnelRegional officeLetsema TeamReceived by Chief Directorate: RDM