Research Report Number 4496 - hecouncil.org · 11/2/2017 · Customer Service Representative I...

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Research Report

Number 4496

October 2017

Confidential

2017 Pay Rates In Hawaii Confidential

© 2017 Hawaii Employers Council

All rights reserved. This publication contains proprietary and copyrighted information of the

Hawaii Employers Council.

No part of this publication may be reproduced, distributed, or transmitted in any form or by any

means, including photocopying, scanning, recording, emailing, or other electronic or

mechanical methods, without the prior written permission of the Hawaii Employers Council.

This publication has been provided only to survey participants for their sole use, and

participation in the survey is a prerequisite for receiving a copy of this publication. Therefore,

recipients of this publication may not disclose, share, distribute, email, or otherwise transmit

any part of this survey to any other individual or entity, without the prior written permission of

the Hawaii Employers Council.

For permission requests, please contact: Hawaii Employers Council

P.O. Box 29699

Honolulu, Hawaii 96820


2017

Pay Rates in Hawaii

(Seventy-First Annual Survey)


Information as of July 1, 2017

TABLE OF CONTENTS

Page Page

Introduction ....................................................................................... i

Report Format .................................................................................... iii

Definition of Terms ........................................................................... iv

Distribution of Survey Participants ................................................... v

Profile of Participants ........................................................................ vi

Highlights of the 71st Annual Pay Rates In Hawaii Survey ............... viii

Survey Summary Highlights ............................................................. x

Exempt Status for Reported Positions ............................................... xvi

Survey Data Results

General Office Clerical Classifications

Messenger (43.02) ..................................................................... 1

General Clerk I (Entry Level) (43.03) ....................................... 2

General Clerk II (Experienced) (43.04) .................................... 3

General Clerk III (Advanced) (43.05) ....................................... 4

Secretary (43.06) ....................................................................... 5

Executive Secretary / Administrative Assistant

to President/CEO (43.07) ................................................... 6

Receptionist (43.09) .................................................................. 7

Telephone Operator (43.10) ...................................................... 8

Telephone Operator / Receptionist / Secretary (43.11) ............. 9

Mail Clerk (43.12) ..................................................................... 10

Order Clerk (43.14) ................................................................... 11

Purchasing Clerk (43.15) .......................................................... 12

Credit Clerk (43.17) .................................................................. 13

Collections Clerk (43.18) .......................................................... 14

Statistical Clerk (43.19) ............................................................. 15

Administrative Assistant I (43.20) ............................................ 16

Administrative Assistant II (43.21) ........................................... 17

Administrative Assistant III (43.22).......................................... 18

Customer Service Representative I (Entry Level) (43.23) ........ 19

Customer Service Representative II (Experienced) (43.24) ..... 20 Customer Service Representative III (Technical Advisor)

(43.25) ................................................................................ 21

File Clerk I (Entry Level) (43.26) ............................................. 22

Customer Service Professional I (43.29) .................................. 23

Customer Service Professional II (43.30) ................................. 24

Customer Service Professional III (Senior) (43.31) ................. 25

Sales / Marketing Assistant (43.32) .......................................... 26

Special Events Coordinator (43.33) .......................................... 27

Human Resources Classifications

Personnel Clerk (Human Resources Clerk) (45.01) ................. 28

Human Resources Assistant (45.02) ......................................... 29

Benefits Assistant (45.03) ......................................................... 30

Accounting / Finance / Legal Classifications

Paralegal / Legal Assistant (46.01) ........................................... 31

Legal Secretary II (Experienced) (46.02) ................................. 32

Legal Secretary III (Advanced) (46.03) .................................... 33

Accounts Payable / Accounts Receivable Clerk (46.04) .......... 34

Bookkeeper (46.06) .................................................................. 35

Cashier (46.07) ......................................................................... 36

Accounting Clerk I (Entry) (46.10) .......................................... 37

Accounting Clerk II (Experienced) (46.11) .............................. 38

Accounting Clerk III (Advanced) (46.12) ................................ 39

Payroll Clerk I (46.15) .............................................................. 40

Payroll Clerk II (46.16) ............................................................. 41

Claims Examiner I (46.17) ....................................................... 42

Claims Examiner II (46.18) ...................................................... 43

Claims Examiner III (46.19) ..................................................... 44

Membership Enrollment Representative I (46.21).................... 45


Page Page

Information as of July 1, 2017

Membership Enrollment Representative II (46.22) ................... 46

Membership Enrollment Representative III (46.23) ................. 47

Inventory Control Clerk (46.25) ............................................... 48

Engineering / Graphic Art Classifications

Engineering Drafting Technician (47.01) ................................. 49

Graphic Artist (47.02) ............................................................... 50

Audio Visual Technician (43.15) .............................................. 51

Housekeeping / Food Service Classifications

Housekeeper (48.01) ................................................................. 52

Washing Machine Operator (48.02) .......................................... 53

Dishwasher (48.03) ................................................................... 54

Kitchen Helper (48.04) .............................................................. 55

Pantry Worker (48.06) .............................................................. 56

Cook, Fry (48.07) ...................................................................... 57

Cook, Assistant (48.08) ............................................................. 58

Cook, General (48.09) ............................................................... 59

Baker (48.10) ............................................................................. 60

Bartender (48.11) ...................................................................... 61

Dining Room Attendant (48.12) ............................................... 62

Wait Help (48.13)...................................................................... 63

Host / Hostess (48.15) ............................................................... 64

Retail Classifications

Cash Register Clerk (49.01) ...................................................... 65

Sales Clerk / Associate, Entry Level (49.12) ............................ 66

Sales Clerk / Associate, Experienced (49.13) ........................... 67

Sales Supervisor / Team Lead (49.14) ...................................... 68

Tour Guide (49.15).................................................................... 69

Tour Driver / Guide (49.16) ...................................................... 70

Facilities / Maintenance / Security Classifications

Security Guard (Uniformed) (50.01) ......................................... 71

Security Guard (Plainclothes) (50.02) ....................................... 72

Parking Lot Attendant (50.03) .................................................. 73

Groundskeeper (50.04) ............................................................. 74

Golf Course Groundskeeper (50.05) ......................................... 75

Laborer, Light (50.06) .............................................................. 76

Laborer, Heavy (50.07) ............................................................. 77

Janitor, Light (50.08) ................................................................ 78

Janitor, Heavy (50.09) .............................................................. 79

Trades Helper (50.11) ............................................................... 80

Carpenter, Maintenance (50.12) ............................................... 81

Painter, Maintenance (50.13) .................................................... 82

Plumber, Maintenance (50.14) .................................................. 83

Electrician, Maintenance (50.15) .............................................. 84

Welder, Maintenance (50.16) ................................................... 85

Machinist, Maintenance (50.17) ............................................... 86 Automotive Mechanic Helper (50.18) ...................................... 87

Automotive Mechanic (50.19) .................................................. 88

Electronic Technician (50.20)................................................... 89

Building / Grounds Maintenance Mechanic I (50.21) .............. 90

Building / Grounds Maintenance Mechanic II (50.22) ............. 91

Experienced Heavy Equipment Operator (50.24) ..................... 92

Distribution Classifications

Forklift Driver (51.01) .............................................................. 93

Traffic Dispatcher (51.02) ........................................................ 94

Driver I (Light) (51.03) ............................................................. 95

Driver II (Heavy) (51.04) ......................................................... 96

Driver III (Tractor Trailer) (51.05) ........................................... 97

Warehouse Worker (51.06) ....................................................... 98

Lead Warehouse Worker (51.07).............................................. 99

Stock Selector Clerk (51.08) ..................................................... 100

Shipping / Receiving Clerk (51.09) .......................................... 101

Participating Companies ................................................................... 102


Information as of July 1, 2017 Page i

INTRODUCTION

The 71st annual Pay Rates in Hawaii Survey was conducted during July through October 2017. Three hundred (300) private companies and government

agencies in Hawaii participated in the survey.

Survey Procedure

Survey invitations were e-mailed to 745 organizations at the beginning of July 2017. Participants completed the survey online and uploaded the completed

data worksheet. The Council implemented a quality-control process to minimize errors. This included independent reviews, follow-up contact, and data

entry controls.

The Survey Sample

One hundred seven different jobs including clerical, trade, service, technical, and professional occupations, were included in the survey. These job

classifications were selected to provide identifiable and/or benchmark jobs for comparison.

The Survey Response

Pay rate information has been reported for the 300 organizations that participated in the survey. The total number of all employees for the surveyed

participants is 128,834.

The survey participants included 278 private sector organizations and 22 government agencies. Survey data is presented by private/public, employment

size, county location and industry type. Total number of participants by different county locations is 300.

The Pay Rates

Pay rates reported were effective for 7/1/17 and cover regular full-time and part-time employees (classified as working twenty or more hours).

Excluded from the survey: part-time employees working less than 20 hours per week; temporary or seasonal workers; working supervisors whose pay

reflects their supervisory responsibilities; and construction workers who are paid according to contractor-union wage scales or public works construction

wage schedules.


Information as of July 1, 2017 Page ii

Rates reported for the 101 jobs in the report are actual hourly rates for each incumbent. Salary ranges reported are only for organizations with formal,

established rate ranges.

The following jobs are new to the report:

Audio Visual Technician

Special Events Coordinator

The following jobs could not be reported due to insufficient data:

Counter Attendant Host / Hostess / Cashier Packer

File Clerk II (Experienced) Lockbox Payment Processor Records Specialist (Advanced)


Information as of July 1, 2017 Page iii

REPORT FORMAT

The information in this report has been compiled from data furnished by each participant with the understanding that the data reported by each company

remain confidential. For this reason, jobs reported by fewer than five facilities are not included*. Also, some measures are not shown when fewer than

eight employees are reported. A zero is shown where there is insufficient data for reporting purposes. The following criteria were used in the final report:

Minimum Five Facilities and

Number Employees Reported Measures Reported

5 – 8 employees Average, Median, Mid 50% Range

9 and above Average, Median, Mid 50% Range, Extremes (10th and 90th percentile)

The Hawaii Employers Council makes every effort to insure a consistent and representative sample each year. However, new companies open and are

included; others are no longer in business or may not be able to participate in a given year. Actual percentage amounts may vary based on different

participating companies and jobs reported for each particular report. Therefore, changes in reported data from year to year should be viewed as general

trends or indicators rather than precise measurements.

*Note: As with previous Pay Rate Surveys, Public Sector data is reported separately and follows the same report guidelines except for the minimum five facility

requirement.


Information as of July 1, 2017 Page iv

DEFINITION OF TERMS

Number of Companies: The total number of companies reporting jobs.

Number of Employees: The total of all employees reported in each job classification.

Average: Determined by adding the average rate for each organization reporting and dividing by the number of organizations.

Weighted Average: A weighted average is derived by multiplying each rate of pay by the number of employees receiving that particular rate, then adding

the rate-of-pay totals together and dividing by the total number of employees.

Interquartile Range (Mid-50% Range): The middle 50% of the pay rates reported in the survey. The range includes the 25th percentile through the 75th

percentile of rates reported.

Median: This statistic refers to the midpoint or the 50th percentile numbers. In the context of this survey, half of the reported data receive more and half

receive less than the median pay rate.

Interquartile Ranges and Extremes: Determined by listing all of the reported rates in ascending order. This allows the user to see the distribution of rates in

the sample.

25th The rate within the sample which is higher than 25% of the rates and lower than 75% of the rates. (Also called the 1st

Quartile rate.)

Median The rate within the sample which is higher than 50% of the rates and lower than 50% of the rates. (Also called the 50th

Percentile or Middle rate.)

75th The rate within the sample which is higher than 75% of the rates and lower than 25% of the rates. (Also called the 3rd

Quartile rate.)

10th The rate within the sample which is higher than 10% of the rates and lower than 90% of the rates.

90th The rate within the sample which is higher than 90% of the rates and lower than 10% of the rates.

Established Range (Formal Salary Range): Minimum and maximum salary rates as reported by organizations with established, formal pay structure/salary

ranges.

Although it is recognized that not all of the jobs in the survey will exist in any one organization and that few may be a perfect match, it was requested to

participants that only jobs which take up the major portion of the employees’ time that match the job descriptions in the survey be reported. The intent is to

compare ranges and actual salaries for reasonably comparable jobs.

Interquartile

Ranges

Extremes


Information as of July 1, 2017 Page v

DISTRIBUTION OF SURVEY PARTICIPANTS BY COUNTY

Private Sector

County

# of

Participating Organizations

Total Employees

at Participating Organizations

Estimated Total

All Private Employees(1)

% of Estimated

Private Employees

Hawaii 50 4,457 53,800 8.3%

Kauai 35 2,090 26,100 8.0%

Maui (Lanai, Molokai) 43 3,638 68,600 5.3%

Oahu 150 50,608 384,000 13.2%

Total 278 60,793 532,500 11.4%

Public Sector

Branch

# of Participating

Organizations

Total Employees at

Participating Organizations

Estimated Total All Government

Employees(1)

% of Estimated Government Employees

Federal, State, and County Government 22 68,041 117,300 58.0%

Grand Total 300 128,834 649,800 19.8%

(1)Source: State of Hawaii, Department of Labor and Industrial Relations, Research and Statistics Office, Labor and Occupational Information, Hawaii Workforce

Informer, Current Employment Statistics by County, July 2017. (State data rounded to nearest 50.) (Sums may not equal totals due to rounding.)

Hawaii, 50,

18%

Kauai, 35,

13%

Maui

(Lanai,

Molokai),

43, 15%

Oahu, 150,

54%


Information as of July 1, 2017 Page vi

PROFILE OF PARTICIPANTS

Private Sector Distribution by Employment Size

# of Employees # of Organizations % of Organizations

< 50 138 46.0%

50 < 150 72 24.0%

150 < 400 44 14.7%

400 < 1,000 19 6.3%

> 1,000 27 9.0%

Total 300 100.0%

< 50

46.0%

50 < 150

24.0%

150 < 400

14.7%

400 < 1,000

6.3%

> 1,000

9.0%


Information as of July 1, 2017 Page vii

Distribution by All Industry Groups

Industry Groups

# of

Organizations

% of

Organizations

Construction 17 5.7%

Education Services 12 4.0%

Financial / Banking 21 7.0%

Golf & Membership Clubs 4 1.3%

Health Services 39 13.0%

Information Technology /

Communications 7 2.3%

Leisure / Hospitality Services 19 6.3%

Multi-Industry 4 1.3%

Natural Resources / Agriculture 7 2.3%

Non-Durable Goods

Manufacturing 2 0.7%

Professional / Business Services 16 5.3%

Public Sector 22 7.3%

Real Estate / Insurance 21 7.0%

Retail Trade 15 5.0%

Social Services 30 10.0%

Transportation / Warehousing 13 4.3%

Utilities 10 3.3%

Wholesale Trade 1 0.3%

Other 40 13.3%

Total 300 100.0%

5.7%

4.0%

7.0%

1.3%

13.0%

2.3%

6.3%

1.3%

2.3%

0.7%

5.3%

7.3%

7.0%

5.0%

10.0%

4.3%

3.3%

0.3%

13.3%

Construction

Education Services

Financial/Banking

Golf & Membership Clubs

Health Services

Information Technology/Communication

Leisure/Hospitality Services

Multi-Industry

Natural Resources/Agriculture

Non-Durable Goods Manufacturing

Professional/Business Services

Public Sector

Real Estate/Insurance

Retail Trade

Social Services

Transportation/Warehousing

Utilities

Wholesale Trade

Other

Hawaii Employers Council 2017 Pay Rates in Hawaii Confidential

43.03

No. of Cos. No. of Emps. Average Weighted

Average

10th 25th Median 75th 90th No. of Cos. Minimum Maximum

Total Responses (All Cos) 44 185 $14.77 $14.80 $12.30 $13.52 $14.32 $16.01 $17.58 25 $12.13 $19.06

Private 35 130 $14.73 $15.13 $12.04 $13.50 $14.42 $15.96 $16.94 16 $11.83 $18.29

Public 9 55 $14.91 $14.04 $13.47 $13.54 $13.60 $16.35 $17.89 9 $12.67 $20.44

By Employment (Private Industry)

< 50 employees 12 15 $14.21 $13.48 $12.10 $13.52 $14.13 $14.91 $15.95

50 < 150 employees 9 26 $13.61 $13.59 $10.96 $12.10 $13.67 $15.82 $15.98

1000+ employees 8 44 $15.93 $17.74 $13.62 $14.95 $16.87 5 $13.03 $17.69

By County (Private Industry)

Hawaii 5 7 $12.59 $12.33 $12.00 $12.10 $13.70

Oahu 27 120 $14.97 $15.27 $12.93 $13.62 $14.81 $15.96 $16.90 12 $12.16 $17.88

By Industry (Private Industry)

Health Services 7 24 $15.76 $14.97 $15.29 $16.03 $16.51

Real Estate/Insurance 6 8 $14.39 $14.47 $13.56 $14.06 $15.47 6 $11.87 $20.18

General Clerk I (Entry Level)

First of three levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and no previous experience, or equivalent. Duties include performing routine

clerical procedures in support of an assigned department or function. Duties may include combinations of counter work, filing, checking, redirecting, or entering data into a computer. Incumbents follow prescribed

procedures in handling, classifying, filing or indexing data. Working under close supervision, incumbents perform simple computations according to clearly defined principles. Do not report jobs specializing in customer

service, accounting, data entry or filing.

Base Pay Established Ranges

Interquartile Ranges

Wage data as of July 1, 2017 Page 2


43.04


Average



Private 44 229 $17.82 $16.84 $14.09 $15.22 $17.22 $20.12 $23.06 19 $14.93 $21.69

Public 15 894 $16.59 $15.82 $14.30 $15.43 $16.05 $16.80 $19.50 15 $13.44 $21.49


< 50 employees 13 25 $16.47 $16.13 $12.99 $14.97 $16.25 $17.81 $21.00

50 < 150 employees 9 23 $18.89 $18.69 $15.01 $15.29 $18.03 $22.50 $23.11

150 < 400 employees 10 41 $17.36 $16.95 $14.11 $15.87 $17.47 $18.92 $20.37

400 < 1000 employees 5 64 $17.94 $17.01 $16.17 $17.14 $17.18 5 $14.62 $21.08

1000+ employees 7 76 $19.51 $16.32 $17.62 $18.74 $22.20


Oahu 34 195 $18.08 $16.94 $13.86 $16.11 $17.47 $20.17 $23.13 15 $15.07 $21.54


Health Services 8 46 $17.81 $18.12 $16.90 $18.23 $18.77 5 $15.33 $19.19

Social Services 6 15 $15.62 $15.48 $14.97 $14.97 $15.93

General Clerk II (Experienced)

Second of three levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and 2+ years or experience, or equivalent. Incumbents normally are familiar

with department or functional operations and are able to work with minimal assistance. Incumbents perform clerical, counter work and typing duties of some diversity, requiring the application of various standard

procedures and preparation or use of several types of forms, reports or records. Incumbents may post data directly to a database from information furnished. Posting may involve some intermediate operation such as cross-

checking, comparison or ordinary calculations. Incumbents may prepare and type reports, orders or other forms such as requisitions, schedules or control records of various types. Do not report jobs specializing in

customer service, accounting, data entry or filing.





43.05


Average



Private 17 166 $21.38 $20.16 $17.15 $18.50 $20.13 $22.66 $24.59 9 $17.09 $24.95

Public 11 718 $17.87 $17.36 $16.58 $16.71 $17.17 $18.05 $20.46 11 $14.55 $23.27


< 50 employees 5 7 $19.29 $18.92 $18.00 $18.50 $20.00

1000+ employees 6 106 $21.70 $19.71 $20.41 $22.68 $23.96


Oahu 13 160 $22.08 $20.21 $17.20 $19.96 $20.87 $23.60 $25.10 8 $17.23 $24.88


Third of three levels of general clerical work. This job typically requiring high school graduate level reading, communication and math skills and 5+ years of experience, or equivalent. Incumbents have a high degree of

understanding of the work function and will typically provide work direction to other clerical staff within the area. Incumbents perform a variety of clerical and typing duties, some non-routine and complex in nature.

Incumbents utilizes knowledge of company policies and procedures in maintaining files, records, and other information. Incumbents work under minimal supervision, using good judgment in resolving routine problems.

Do not report jobs specializing in customer service, accounting, data entry or filing.


General Clerk III (Advanced)


Insufficient data for reporting purposes



43.06


Average



Private 32 104 $21.91 $21.55 $15.02 $19.96 $21.60 $24.99 $27.06 12 $17.34 $25.49

Public 14 709 $21.38 $21.62 $17.79 $18.72 $20.72 $23.06 $25.81 14 $17.04 $27.29


< 50 employees 6 7 $21.20 $21.63 $16.96 $23.24 $25.13

50 < 150 employees 6 8 $20.95 $19.98 $19.60 $20.86 $22.36

150 < 400 employees 8 23 $25.44 $24.08 $23.52 $24.77 $25.89

400 < 1000 employees 5 10 $16.48 $17.14 $12.88 $15.00 $21.46

1000+ employees 7 56 $23.20 $21.50 $20.40 $21.03 $24.82


Oahu 25 95 $21.50 $21.38 $13.79 $19.23 $21.58 $24.86 $27.04 9 $17.05 $25.83


Health Services 10 68 $21.04 $21.24 $18.83 $20.70 $21.52 $21.61 $22.96 5 $17.79 $23.56

Real Estate/Insurance 5 6 $22.84 $23.07 $22.25 $24.22 $25.43

Secretary

Provides secretarial services for one or more individuals, and relieves them of routine office duties; works under general supervision. For example - Types letters, reports and other material from rough draft; schedules

appointments and gives information to callers; locates and attaches appropriate file to correspondence to be answered by superior; answers telephone and routes calls or takes messages; reads and routes incoming mail and

answers routine correspondence independently; has thorough knowledge of general business and office procedure and specific policies; gathers, assembles, and refines material and data required for correspondence,

memorandums, reports, or other material; takes, transcribes and maintains minutes of meetings and conferences; may establish and maintain files and have material available for reference or follow-up. May take and

transcribe dictation involving general business terminology and recurrent specialized vocabulary; uses PC in performing assigned tasks.





43.07


Average



Private 85 118 $29.62 $30.07 $21.62 $24.77 $28.53 $33.65 $37.24 36 $20.91 $31.94

Public 6 27 $37.00 $32.66 $37.00 $37.47 $39.30 6 $24.84 $39.79


< 50 employees 21 23 $29.98 $29.88 $17.50 $24.04 $28.85 $33.66 $42.39 7 $21.26 $33.98

50 < 150 employees 21 25 $27.93 $28.80 $21.63 $24.04 $25.50 $31.25 $35.26 11 $20.60 $30.34

150 < 400 employees 23 23 $28.09 $28.09 $21.66 $24.21 $26.91 $31.24 $36.29 7 $18.63 $28.65

400 < 1000 employees 11 14 $31.62 $31.35 $25.24 $27.47 $28.53 $34.51 $36.36 7 $22.61 $32.04

1000+ employees 9 33 $34.16 $32.00 $29.13 $30.27 $32.00 $36.15 $42.70


Hawaii 5 5 $26.23 $26.23 $15.00 $20.00 $21.74

Oahu 74 107 $30.11 $30.46 $21.89 $25.27 $29.28 $34.29 $37.27 33 $21.11 $32.48


Education Services 6 7 $28.52 $30.46 $22.98 $27.78 $29.75

Financial 8 8 $28.44 $28.44 $25.07 $27.84 $30.85 8 $17.75 $29.29

Health Services 16 27 $27.67 $28.45 $21.70 $24.78 $27.47 $30.11 $34.76 9 $19.90 $28.05

Leisure/Hospitality Svcs 7 13 $28.56 $30.15 $25.71 $28.19 $30.27

Real Estate/Insurance 10 21 $33.11 $32.79 $28.79 $31.12 $32.85 $35.15 $40.25 7 $23.08 $36.43

Social Services 8 9 $29.79 $29.24 $21.99 $25.98 $33.00

Other 13 15 $32.57 $31.85 $24.06 $25.19 $30.00 $33.66 $46.13 5 $21.84 $34.87


Executive Sec/Administrative Asst to President/CEO

Highest level administrative assistant job, equal in skills to the level III administrative assistant job, but directly supporting the CEO or President. Typically requires problem solving skills and 5+ years of experience, or

equivalent. Assists the top executive by performing a variety of support duties, such as screening calls, conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles,

records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases,

graphics, web page content preparation or scheduling. Other skills typically include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise

independent judgment and exercise discretion regarding confidential matters. Incumbents may provide work direction to other support staff.




46.04


Average



Private 60 135 $19.47 $19.63 $15.37 $16.50 $19.74 $21.60 $23.38 25 $16.17 $22.63

Public 4 14 $16.44 $17.24 $15.05 $16.78 $18.17 4 $13.52 $21.62


< 50 employees 14 16 $19.78 $19.40 $15.60 $16.56 $19.55 $22.38 $25.63

50 < 150 employees 20 34 $18.17 $18.86 $14.23 $15.84 $17.06 $21.14 $21.81 8 $15.60 $21.52

150 < 400 employees 9 16 $19.24 $19.06 $16.86 $17.79 $20.25 $20.69 $21.16

400 < 1000 employees 7 19 $19.34 $19.51 $16.47 $19.97 $21.89 6 $16.16 $23.14

1000+ employees 10 50 $21.92 $20.46 $18.46 $19.28 $20.72 $22.66 $25.12 5 $17.35 $24.32


Hawaii 5 8 $14.93 $15.53 $14.00 $14.25 $16.25

Maui/Lanai/Molokai 5 6 $18.02 $18.75 $16.50 $16.50 $20.69

Oahu 48 119 $20.08 $19.95 $15.83 $16.80 $20.21 $21.72 $24.11 20 $16.99 $23.79


Health Services 10 32 $20.03 $21.30 $16.28 $18.61 $20.45 $22.34 $23.15 7 $18.61 $23.28

Leisure/Hospitality Svcs 7 15 $20.47 $19.77 $19.09 $20.69 $22.45

Real Estate/Insurance 5 11 $19.36 $19.62 $17.21 $21.13 $21.16

Retail Trade 5 8 $16.97 $16.76 $15.75 $16.25 $16.75

Other 6 9 $17.53 $17.35 $16.86 $17.06 $17.53 5 $14.31 $18.85

Accounts Payable/Accounts Receivable Clerk

Under supervision, performs one or more routine accounting operations such as accounts payable or accounts receivable; work does not require a knowledge of accounting and bookkeeping principles. For example - Posts

simple journal vouchers, entering them in voucher registers; reconciles bank accounts; posts subsidiary ledgers controlled by general ledgers; posts simple costs accounting data; works in offices in which the more routine

accounting work is subdivided on a functional basis among several workers.





46.06


Average



Private 17 22 $23.72 $23.57 $17.59 $21.50 $24.04 $25.96 $27.12

Public 1 1


< 50 employees 6 8 $20.92 $20.69 $17.83 $21.75 $23.08

50 < 150 employees 7 8 $24.81 $24.95 $24.52 $25.94 $26.20


Oahu 15 20 $23.45 $23.36 $17.26 $20.37 $23.44 $25.96 $27.43


Health Services 5 5 $24.29 $24.29 $25.00 $25.96 $26.44

Bookkeeper

Experienced level bookkeeping job. Typically requires a general understanding of accounting principles commensurate with 2+ years of accounting training or experience, or equivalent. Responsible for diverse duties in

maintaining accounting records in a small company or office. Higher level accounting and financial system work is often provided by outside consultants or CPA's. Posts entries into ledgers and journals, often using

computer applications. Reconcile bank statements, monitor schedules for notes payable and receivable, bonds, securities and interest, cross check, make comparisons, balance accounts and take trial balances. Work often

includes payroll, credit and collection duties, and is reviewed by outside consultants or auditors to verify appropriate procedure and accuracy. Duties require analysis of facts to determine action to be taken within the

limits of standard practice. May prepare budget status reports. Do not report staff with four-year accounting or closely related degrees.





Information as of July 1, 2017 Page 102

PARTICIPATING COMPANIES

Construction

Air Central Inc.

Alan Shintani Inc.

Arita Poulson General Contracting LLC

Castle & Cooke Hawaii

Grace Pacific LLC

Homeowners Design Center Inc.

Honolulu Wood Treating LLC

Pohaku Paʻa LLC

Pural Water Specialty Co. Inc.

Shioi Construction Inc.

Education Services

Hanalani School

Hawaii Baptist Academy

Hawaii Residency Programs Inc.

Institute for Native Pacific Education &

Culture

Kamehameha Schools

Kanu O Ka ʻAina Learning ʻOhana

Navy Hale Keiki School Inc.

Punahou School

Seagull Schools Inc.

Financial / Insurance / Real Estate

American Savings Bank

Bank of Hawaii

Big Island Federal Credit Union

C U Hawaii Federal Credit Union

Finance Enterprises Ltd.

First Hawaiian Bank

Hamakua Coast Community Federal Credit

Union

Hawaii Central Federal Credit Union

Hawaii National Bank

Hawaii Pacific Federal Credit Union

Hawaii State Federal Credit Union

Hawaiian Electric Employees Federal Credit

Union

Hickam Federal Credit Union

Island Insurance Co. Ltd.

Maui County Federal Credit Union

Wailuku Federal Credit Union

Golf and Membership Clubs

Hawaii Country Club LLC

Outrigger Canoe Club

Waikoloa Village Assn.

YHB Royal Hawaiian LLC

Health Services

Arcadia Retirement Residence

Careresource Hawaii

Clinical Laboratories of Hawaii LLP

Diagnostic Laboratory Services Inc.

Hale Anuenue Restorative Care Center

Hawaii Diagnostic Radiology Services LLC

Hawaii Pacific Health

Hospice of Hilo

Hui No Ke Ola Pono Inc.

Kahala Senior Living Community Inc.

Kaiser Foundation Health Plan

Koolauloa Health Center

Kuakini Health System

Kulana Malama

Legacy of Life Hawaii

MDX Hawaiʻi

Molokai General Hospital

National Kidney Foundation of Hawaii

Oahu Care Facility

One Kalakaua Senior Living Assn.

Palolo Chinese Home

Pearl City Nursing Home

Pohai Nani Good Samaritan

Queen’s Medical Center

Rehabilitation Hospital of the Pacific

Shriners Hospitals for Children

St. Francis Healthcare System

University Health Partners of Hawaii

Wahiawa General Hospital

Waikiki Health Center

Information Technology / Communication

aio LLC

eWorld Enterprises Solutions Inc.

Hawaiian Telcom

Pelatron Inc.

Leisure / Hospitality Services

Alan Wong’s Restaurant Inc.

Aqua-Aston Hospitality

DK Restaurants

Halekulani

JMC Koa Inc.

Kaʻanapali Beach Hotel



Kipu Ranch Adventures Inc.

Kokua Hospitality OR LLC

Kyo-ya Ohana LLC dba Starwood Hotels &

Resorts Waikiki

Mauna Kea Beach Hotel

Minesen Company

Napili Kai Ltd.

Poipu Ohana Management Inc.

Polynesian Cultural Center

Multi-Industry

Kualoa Ranch Hawaii

Servco Pacific Inc.

Natural Resources / Mining / Agriculture

Aloun Farm Inc.

Dole Food Co Hawaii

Dupont Pioneer

Gay & Robinson Inc.

Maui Floral Inc.

Par Hawaii

Shrimp Improvement Systems Hawaii LLC

Non-Durable Goods Manufacturing

HIE Holdings Inc.

Koloa Rum Corp.

Professional / Business Services

Better Business Bureau of Hawaii Inc.

Carlsmith Ball LLP

Goodsill Anderson Quinn & Stifel

Hawaii State Bar Assn.

Marr Jones & Wang LLP

Matheson Tri-Gas Inc.

Pacific Administrators Inc.

Sam O. Hirota Inc.

Trinity Management Group LLC

TRUSTA, An Accountancy Corp.

Watanabe Ing LLP

Public Sector

City & County of Honolulu

County of Hawaii (Department of Civil

Service)

County of Kauai (Department of Human

Resources)

County of Maui

Hawaii Department of Education

HHSC Hawaii Health Systems Corp.

Judiciary – State of Hawaii

Research Corp. of the University of Hawaii

State of Hawaii

University of Hawaii

Real Estate / Insurance

A&B Properties Inc.

Alexander & Baldwin LLC

Business Insurance Services Inc.

Direct Business Connections Inc.

DTRIC Management Co. Ltd.

Grove Farm Co. Inc.

Hawaii Dental Service

Hawaii Employers Mutual Insurance Co.

Hawaii Medical Service Assn.

James Campbell Company LLC

Pauahi Block A Nonprofit Organization

Standard Capital Group Inc.

University Health Alliance

Zephyr Insurance Co. Inc.

Retail Trade

Alumside Products Inc.

B. Hayman Co. (Hawaii) Ltd.

Island Equipment Inc.

Maui Varieties Ltd.

Molokai Drugs Inc.

Pioneer Contracting Co. Ltd.

Puna Plantation Hawaii Ltd.

Saint-Germain America Inc.

Social Services

Consuelo Zobel Alger Foundation

Goodwill Hawaii

Hale ʻOpio Kauaʻi Inc.

Hawaii Foodbank Inc.

Honolulu Community Action Program

Kauai Economic Opportunity Inc.

Kuʻikahi Mediation Center

Lanakila Pacific

Liliʻuokalani Trust

Maui Family Support Services Inc.

Mental Health Kokua

Parents and Children Together

Partners in Development Foundation

The Institute for Human Services

YWCA Hawaii Island

Transportation / Warehousing

Direct Support Resources Inc.

Hawktree International Inc.

HFM Foodservice

Kuwaye Trucking Inc.

Roberts Hawaii



Utilities

Aqua Engineers Inc.

Hawaiian Electric Co. Inc.

Sandwich Isles Communications Inc.

The Gas Company LLC

Wholesale Trade

Izuo Brothers Ltd.

Other

Aha Punana Leo Inc.

Aloha United Way

AOAO Mauna Luan Inc.

Canada-France-Hawaii Telescope Corp.

Corporate Environments International LLC

Diamond Head Memorial Park Assn.

Haleakala Ranch Co.

Hawaii Community Foundation

Hawaii Conference UCC

Hawaii Credit Union League

Hawaii Insurers Council

Hawaii Island United Way Inc.

Hawaii Visitors & Convention Bureau

Hawaiian Humane Society

Healthcare Assn. of Hawaii

Helber Hastert & Fee Planners Inc.

Honolulu Board of Realtors

ICE Systems Inc.

Kaimuki Christian Church

Kukui Plaza Assn. of Owners

Manoa Valley Church

Maui County Community Media

Network Enterprises Inc.

Newtown Estates Community Assn.

ʻOlelo Community Media

Pacific Telecommunications Council

Protech Fire & Security LLC

Ultimate Innovations Inc.

USS Missouri Memorial Assn. Inc.

Villages of Kapolei Assn.

W.H. Shipman Limited

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