Research Note 6 for website - thepolicyobservatory.aut.ac.nz › __data › assets › pdf_file ›...

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1 New and Updated CV-19 Related Surveys in New Zealand, mid-May 2020: Research Note 6 Charles Crothers School of Social Sciences and Public Policy Auckland University of Technology 20th May, 2020. 1 Introduction This research note compiles existing surveys (and similar data analysis) that deal with: - Individual views, attitudes and behaviours around the virus itself, and - Views, attitudes and behaviours about wider aspects such as the effects on families, the economy, and the state. To prevent it becoming unwieldy, much of the material included in Research Notes 1-5 has not been retained in this research note. Former Research Notes can be found here: https://thepolicyobservatory.aut.ac.nz/publications/covid-19-survey-research-notes. Several market research firms and research sponsors are in (or have been in) the field. This is a very public-spirited movement. Some report that response-rates are higher with people at home during lockdown. The author welcomes information about research not included in this Research Note. Contents Bolded=new material since Research Note 5 Italics= updated material since Research Note 5 2 Ministry of Health data – not covered in this Research Note 3.1 Modelling – not covered in this Research Note 3.2 Tracking – not covered in this Research Note 3.3 Forthcoming surveys: 3.310 Covid Kai Survey 3.59 Auckland Tourism, Events and Economic Development business survey 3.510 COVID-19 Employer online survey (Ministry of Social Development) 4 Surveys 4.1 Ministry of Health: the COVID-Health and Wellbeing Survey 4.2b Ministry of Justice Crime and Victims Survey Justice Sector (Pulse) Survey 4.3 Ipsos, New Zealand (via Research Association) 4.5 Research New Zealand 4.6 Stickybeak (For The Spinoff) 4.12 Forward Wellbeing survey 4.15 Horizon 4.17 Perceptive survey 4.20 Kantar CV19 Survey 4.28 Blackbox Global Survey

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NewandUpdatedCV-19RelatedSurveysinNewZealand,mid-May2020:

ResearchNote6

CharlesCrothersSchoolofSocialSciencesandPublicPolicyAucklandUniversityofTechnology20thMay,2020.

1Introduction

Thisresearchnotecompilesexistingsurveys(andsimilardataanalysis)thatdealwith:- Individualviews,attitudesandbehavioursaroundthevirusitself,and- Views,attitudesandbehavioursaboutwideraspectssuchastheeffectsonfamilies,the

economy,andthestate.Topreventitbecomingunwieldy,muchofthematerialincludedinResearchNotes1-5hasnotbeenretainedinthisresearchnote.FormerResearchNotescanbefoundhere:https://thepolicyobservatory.aut.ac.nz/publications/covid-19-survey-research-notes.

Severalmarketresearchfirmsandresearchsponsorsarein(orhavebeenin)thefield.Thisisaverypublic-spiritedmovement.Somereportthatresponse-ratesarehigherwithpeopleathomeduringlockdown.TheauthorwelcomesinformationaboutresearchnotincludedinthisResearchNote.

ContentsBolded=newmaterialsinceResearchNote5Italics=updatedmaterialsinceResearchNote5

2MinistryofHealthdata–notcoveredinthisResearchNote3.1Modelling–notcoveredinthisResearchNote3.2Tracking–notcoveredinthisResearchNote3.3Forthcomingsurveys:3.310CovidKaiSurvey3.59AucklandTourism,EventsandEconomicDevelopmentbusinesssurvey3.510COVID-19Employeronlinesurvey(MinistryofSocialDevelopment)4Surveys4.1MinistryofHealth:theCOVID-HealthandWellbeingSurvey4.2bMinistryofJusticeCrimeandVictimsSurveyJusticeSector(Pulse)Survey4.3Ipsos,NewZealand(viaResearchAssociation)4.5ResearchNewZealand4.6Stickybeak(ForTheSpinoff)4.12ForwardWellbeingsurvey4.15Horizon4.17Perceptivesurvey4.20KantarCV19Survey4.28BlackboxGlobalSurvey

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4.29Newshub-ReidResearchPoll:OverwhelmingnumberofKiwisbackGovernment'slockdowndecision4.30Connectingwithcustomersduringuncertainty:Canpollsbetrusted4.31AucklandersgivethumbsuptoAucklandCouncilforCovid-19response

5OrganisationalSurveys 5.8PandemicBusinessResponsePulseSurveys(issuearoundpay)

5.16Tourismbusinessessurvey5.17EYsurveyonpublicattitudestoresumingspendingandtravel5.18COVID-19Remoteworkingemployeepulsesurvey5.19AucklandNorthcommunityanddevelopmentAucklandsocialsectorsurvey5.20RestaurantAssociationsurveys5.21COVID-19Sportssector:HealthofNorthlandcodes

Thisresearchnoteendeavourstopulltogethercurrentprogrammestoseehowtheyinterrelateandindicatefutureinformationneeds.

Severalofthesestudieshave(orintendtohave)anover-timeelement,inparticularlycomparingtheStage2vStage4Levelsofresponse.Thismeansregularupdatingofthisresearchnoteisneeded.Afewsurveysenablebreakdownoftheirdatabysocialbackgroundcharacteristics.Manyoperationsarebeingofferedasapublicservice.

Thisisalsoaninterestingstudyintothepatternofsurveyreactionstodisastersandsimilarevents:reportingviathemediadoesnotalwaysprovideallrelevantdetails.

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3.3ForthcomingsurveysSeepreviousResearchNotesforotherforthcomingsurveydetails.

3.310Covidkaisurveyhttps://www.auckland.ac.nz/en/fmhs/research/research-study-recruitment/covid-kai-survey.html

“WeareinterestedinNewZealanders'shopping,cooking,eatingandmediahabitsbeforeandduringtheCovid-19lockdownmeasures.ThisstudyisdesignedbyresearchersattheUniversityofAntwerp(Belgium)andresearchersfromtheUniversityofAucklandandtheUniversityofVictoriaWellingtonarehelpingtocollectdatafromAotearoaNewZealand.Theinformationwecollectwillbeanalysedwithresponsesfrommanydifferentcountries.Wewillusetheseresultstoinformfuturepublichealthresponsesandadvocateforhealthierfoodpolicies.Thesurveywillassessthesituationbeforeandduring the Covid-19 lockdownmeasures (alert level 3 and 4). Questions cover your background,employment and financial situation, how you have been feeling during the lockdown, and yourshopping,cookingandeatinghabits”

3.59AucklandTourism,EventsandEconomicDevelopment contactedBusinessNorthHarbour toshare the best sources of up-to-date information on the COVID-19 coronavirus, link firms withbusinesssupportservices,andinvitethemtotakepartinashortsurveytohelpthemunderstandhowtheirbusinessmightbeaffected.https://businessnh.org.nz/ateed-survey-and-advice-covid-19/

3.510COVID-19Employeronlinesurveyhttps://www.msd.govt.nz/about-msd-and-our-work/newsroom/2020/employer-survey.htmlThe survey for theMinistryof SocialDevelopmentwill behandledby IPSOSandused toproducestatisticsandresearchneededtoinformpolicyandoperationalresponsestotheCOVID-19crisis.

Thiswillhelpusandothergovernmentagenciesbetter:

-understandtheimpactCOVID-19hashadonbusinesses-understandhowthewagesubsidyhashelpedbusinessesduringthistime-identifyanysupportgapsthatmayariseduetoCOVID-19.

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4SurveysOverviewCommentaryThefollowingnotesbegintobringtogethersomeofthepatternsfoundacrossthevarioussurveys.

4.1MinistryofHealth:theCOVID-HealthandWellbeingSurveyAbout 300 people (aged 15 years+) interviewed each daywho previously took part in the NewZealandHealthSurvey,andatthetimeagreedtheycouldbecontactedinfutureforfurtherresearch.A 10-15 minute phone interview with trained interviewers from CBG Health Research Limited,beginningon30March.SofarthedataIsunweighted.T1:30thMarch-5thApril,N=1,580,responserateof75%;T2:6th-12thApril,N=1945;T3:13th-19thApril,N=2087;T4:20th-26thApril,N=2361;T5:27thApril-3rdMay,N=1625;T6:3-10thMay,N=2243.

Besidesweeklyreportingofresults,thereistobeinvestigatingdifferencesbetweengroupssuchasethnicgroups,agegroups,gender,neighbourhooddeprivation,etc.,togetherwiththeresultsfrommorequestionsfromthesurvey,forexamplenewquestionsonchildwellbeing.Thewebpageforthesurveyishere:https://www.health.govt.nz/nz-health-statistics/national-collections-and-surveys/surveys/covid-19-health-and-wellbeing-survey9598

T1 T2 T3 T4 T5 T6

HowcleartoyouaretherulesaroundwhereyoucangoandwhatyoucandoduringthecurrentCOVID-19AlertLevel

Very/clear 98 98 99 99 97 97HoweasyareyoufindingittofollowtherulesatthecurrentCOVID-19AlertLevel?

Very/easy 98 98 98 97 97 98HaveyoulostyourmainsourceofincomeasresultofCOVID-19?Forexample,bybeingmaderedundant,orhavingtocloseyourbusiness

T1 T2 T3 T4 T5 T6Yes 13 9 8 7 6 5

AppliedforGovernmentWageSupport,Yes

29 30 30 30 31 29

Householdsgettingalong‘badly’,‘verybadly’

2 1 1 2 1 2

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Abletosupportwellbeingofchildren,‘notwell’,‘notwellatall’

NA 1 1 2 2 2

Overthepast7days,myhouseholdhasstruggledtopayforbasiclivingcosts,suchasfoodoraccommodation.StronglyAgree 5 6 6 6 5 5

Ingeneral,wouldyousayyourhealthrightnowis... NZHS T1 T2 T3 T4 T5 T6Excellent 86 91 91 89 89 88 89

T4 T5 T6T4ExperiencedCV19symptom 16 12 11T4VSatisfied/SatisfiedwithLife 71 72 75

Overalllevelofwell-beingduringlockdownBetter 22 23 22Same 58 59 59Worse 20 18 19

T1 T2 T3 T4 T5 T6Meetingsleepdurationrecommendations

66 67 66 65 66 67

Depressive,anxious 14 11 11 11 11 10Lonely/isolated 31 33 37 35 37 33T1:Howoftenhaveyoubeenbotheredby…

Notatall

Severaldays Morethanhalfthedays

Nearlyeveryday

Littleinterestorpleasureindoingthings?

83 9 4 4

Feelingdown,depressedorhopeless? 84 11 3 2Feelingnervous,anxiousoronedge? 67 23 6 4Notbeingabletostoporcontrolworrying?

82 11 4 3

Depressive,Anxious - 14 11 11

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T1 T2 T3 T4 T5 T6Informationfrommainmediasourcemadethenslightly/veryworried

68 59 58 45 43 37

Iamnervouswhenthinkaboutcurrentcircumstances

38 33 32 28 28 25

I’mcalm&relaxed 80 82 81 82 81 83I’mworriedabouttheriskofgettingcv-19

40 31 29 29 26 24

I’mworriedaboutthehealthofmyfamilymembers

67 58 59 54 54 48

Ifeelstressedaboutleavinghome

67 58 59 54 54

4.2HealthPromotionAgencyThe impactof lockdownonhealth riskbehaviours:Results fromasurvey of alcohol, tobacco and gambling use during the COVID-19 Level 4 lockdown.https://www.hpa.org.nz/research-library/research-publications/the-impact-of-lockdown-on-health-risk-behaviours.Reportpublished17April.Datacollected7-13April.SeeResearchNote5pp.16-19.

4.2bMinistryofJusticeCrimeandVictimsSurveyJusticeSector(Pulse)Survey

Where available and appropriate, data collected by the New Zealand Crime and Victims Survey(NZCVS) betweenOctober 2018 and September 2019 are presented alongside the survey results.ThesedataareintendedtoprovideareferencetosimilartopicsandquestionsbeforetheintroductionofAlertLevel4.Lookingatthepatternofdifferencecanbeinformative.However,unlessotherwisesuggested,readersareadvisedtoavoiddirectcomparisonofthesesurveyresultswiththeNZCVS.AkeydifferenceisthattheNZCVSdataisbasedon12monthsexperienceratherthanononeweekandtherearedifferences inthewayquestionsareaskedandtheresearchmethodsused.15yrs+;catiphoneinterviews.

12-20Apr 21-27Apr 28April-4May

N= 357 273 239SocialConnection Communicatedwithfamily/whanau/friendsoutsideofhousehold

98 98 97

Communicatedwithfamily/whanau/friendsoutsideofhouseholdonatleast4days

83 82 82 80

Means- Phone/videocall 94 92 89Text/instantmessaging 69 64 62Socialmedia 51 43 47

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Email 29 22 21Homevisit 22 15 12Inpublicarea 15 11 19Other 4 7 5CommunicationV/easy 90 91 94Didnotfeellonely 69 66 71 68Feellonelyalittleofthetime 17 18 17 18Feellonelymostoftime 4 4 2Safety Feelvunsafeathome 1.6 1.8 0.8V/Unsafewalkinginneighbourhood 1.7 2.2 0.8V/Unsafetravellingtoessentialservices 2.2 2.2 1.3Noticesprobleminneighbourhood 28 27 29..dangerousdriving 38 14 13 11..noisyneighbours 29 8 7 11

PerceptionofSafety Notworryaboutbeingavictimofcrime 77 89 79

Worryabit 33 13 7 12

Worrymost/alloftime 8 3 1 8Haveeasyaccesstotalktosomeoneiffeelunsafe

91 95 90

..hard 4 2 3Psychologicaldistress… Nervousall/mosttime 18 ..high 3 2 3moderate 7 4 5low 89 93 93Felthopeless 10 Feltrestless,fidgety 27 Sodepressednothingcouldcheerup 6 Felteverythinganeffort 17 Feltworthless 7 ExperiencingCrime/reportingtopolice Didn’texperiencecrime Experiencednonviolentcrime ExperiencedaCV19relatedscam 6 5 2Understand/StickingtoCV19Rules L4/3rulesv/cleartounderstand 96 99 88Rulesv/unclear 1 1 6Easytofollowrules 92 97 91Noteasy 2 1 9PerceptionofJusticeSystem CJresponsetoCV19good/excellent 78 79 69Responsepoor 2 FinancialPressure Couldaffordunexpectedexpenseof$500withoutborrowing

78 82 84 83

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..couldnot 20 16 14 16Didnotattempttoaccessanylong-terminvestments

81 78 79

Experiencedproblemsinaccessinglong-terminvestment

12 27

4.3Ipsos,NewZealand(ViaResearchAssociationandonsitehttps://www.ipsos.com/en-nz(https://www.researchassociation.org.nz/resources/)SeealsoResearchNote3,pp.23-24.Newresearch:NewZealandershappytodownloadCOVID-19trackingapphttp://www.voxy.co.nz/technology/5/3641326May

AnIpsossurveyhasrevealedthatofthe94%ofNewZealanderswithasmartphone,62%saytheyarelikelytodownloadacontacttracingapptoaidthetrackingofvirustransmission,significantlyhigherthaninAustraliawherethelevelisjust45%.Some20%ofsmartphone-usingNewZealandersfelttheywereunlikelytodownloadatracingapp,comparedto32%ofAustralians.Resultsshowedthat10%oflow-incomepeopledonothaveasmartphone,comparedto2%ofhigh-incomepeople.Similarly,10%ofthoseaged50-74yearsdidnothaveasmartphonecomparedtojust3%ofthoseaged18-35years.Ofsmartphoneownerslivinginlowincomehouseholds29%wereverylikelytodownloadtheapp compared with 45% living in high income households. 20% of retirees were very unlikely todownloadtheappcomparedwith11%ofthepopulation.

4.4Dynata(viaResearchAssociation)Seealsohttps://www.dynata.com/dynata-global-trends-report-special-edition-series-covid-19SeeRN5pp.19-21.

4.5ResearchNewZealand:https://www.researchnz.com/Onlinesurveys(n=1000)ofanationallyrepresentativesampleofNewZealanders,18yearsofageandoverwereundertakenhesampleshavebeenweightedbygenderandagetoensuretheresultsarerepresentativeofthepopulation18yearsandover.OnlineweeklysurveysofanationallyrepresentativesampleofNewZealanders,18yearsofageandover(n=1000):

- T1:Thursday19andSunday22March- T2:26-29March- T3:3rdApril- T4:10thApril- T5:23rd-26thApril.- T6:30thApril-3May- T7:7-10thMay

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Concerns(%Agreeing):

Time1 Time2 Time3 Time4 Time5

Howyouwouldmanageifyou/someoneinyourhouseholdhadtoself-isolatefor14days

63%

There is a sufficient supply ofPPEforfront-linestaff

78%

There is a sufficient supply ofmedicaltestingequipment

71%

Lockdown(stayinginbubble)willbechallenging

44% 42% 31%

Haveaplantokeepoccupiedduringlockdown

90%

ConcernedabouttheimpactofCOVID-19ontheirchildren

86% 81% 76%

Businesses being able to get GovernmentCV-19services(e.g.wagesubsidies)

70%

PeoplebeingabletogetGovernmentCV-19services(e.g.pension,benefits)

66% 72%

NZersareactingonGovernmentinformationandlimitingtheircontactwithothers(agree)

87% 79% 87%

Wearing of facemasks in public should bemandatory

48%

Concerns(%Agreeing):

Time1 Time2 Time3 Time4 Time5 Time6 Time7

Thechancesofyou/someoneclosetoyoubecomingseriouslyillfromthevirus

86% 92% 89% 81% 84% 83%

Thechancesofyougettingthevirus

80% 92% 90%

Notbeingabletopayyourmortgage/rent

64% 57% 64% 60% 55/56% 56%

Lookingforwardto… ..gettogetherwithfamily/friends

57%

..eatingoutatrestaurant

30%

..havingmorefreedom

35%

..gettingahaircut 33%

..takingatriptoanotherpartofthecountry

25%

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..Visitingshops 23%

..Gettingbacktowork/study

13%

..Goingtogym 11%

..Sendingkidsbacktoschool/ECE

9%

Howyouwouldmanageifyou/someoneinyourhouseholdhadtoself-isolatefor14days

63%

Thatyourhouseholdmightrunshouldoffood/othergroceryitems

62% 52% 35% 29% 39% 38%

Losingyourjob 9% 57% 67% 67% 62% 65% 61%Lockdownwillbechallenging 44% Haveaplantokeepoccupiedduringlockdown

90%

ConcernedabouttheimpactofCOVID-19ontheirchildren

86% 76%

Thelackofphysicalcontactwithelderlyrelativesoutsidebubble

74% 72%

Thelackofphysicalcontactwithrelativesinotherregions

76% 73%

Concernedthesituationhasimpactedyoungpeople’sfutureprospects

43%

Ithadbeenparticularlyhardonteensandyoungadults

56%

BusinessesbeingabletogetGovernmentCV-19services(e.g.wagesubsidies)

70%

PeoplebeingabletogetGovernmentCV-19services(e.g.pension,benefits)

66% 72%

Theabilityoftheeconomytorecover

92% 92% 92% 90%

NZersareactingonGovernmentinformationandlimitingtheircontactwithothers(agree)

87% 79% 74%

Thelockdownshouldbeextendedforanother2weeksatleast 60% ThePoliceshouldgettougherwithpeoplewhoignorethemovementrestrictions

85%

A10pmcurfewshouldbeintroducedtocontrolunnecessarymovement

72%

ThesituationishavingadetrimentalimpactonstudentsdoingNCEAortertiarystudies

57%

TheGeneralElectionshouldbedelayedbecauseofCovid 41%

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T4:HowKeepingOccupied:

Regularcontactwithfriends/familythoughonline/mobilephone/chatgroups 74%Watchedoldmovies 58%Sharedrecipes 28%Hadvirtualdrinkswithfriends&family 20%Startedvegiegarden 7%Madeonlinedance/song/skitwithpeopleinbubble 7%Attendedavirtualconcert/play/performance 7%

T5:AfterAlertLevel3

T5 T6 T7Willreturntowork 44% 42% 71%Reasonswhynotreturntowork… Org.doesn’tmeetcriteriatoreopen 58% Concernswithfeelingsafeatwork 16% ConcernswithcatchingCV19andbringingbacktobubble 14% Concernswithstayingathometocareforchildren/becausechildrenmaynotbesafeatpre/school

7%

Concernswithtravelingonpublictransport 5% Theyare/canworksuccessfullyfromhome 15% Willbuytakeaways 47% Didbuytakeaways 37% Wouldextendbubble 36% Didextendbubble 37% Willsendchildrenbacktopreschool/school 12% 65%Didsendchildrenbacktopreschool/school 7%

4.6Stickybeak(ForTheSpinoff)TheSpinoff.https://thespinoff.co.nz/society/28-03-2020/how-are-we-feeling-about-covid-19-the-first-opinion-poll-since-nz-locked-down/Exclusive:NewpollshowsrisingsupportforgovernmenthandlingofCovid-19https://thespinoff.co.nz/society/12-04-2020/exclusive-new-survey-shows-enormous-support-for-govt-handling-of-covid-19/ https://thespinoff.co.nz/politics/27-04-2020/exclusive-new-poll-shows-support-for-level-four-extension-despite-economic-pain/ Respondentswereself-selectingparticipants,recruitedviaFacebookandInstagram.Resultsareweightedbyage,genderandregiontostatisticsfromthe2018Census.T1:Thestudywentintothefieldat5pmMonday23March(justafterthePM’sannouncementoflevel3and4restrictions)andwascompletedatmiddayFriday27MarchN=600.T2April10:N=751T3:April24:N=605T4:May11th-13th:N=605.SeeearlierResearchNotesforfirstandsecondroundsofsurvey.

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TheSpinoffleveltwopoll:Howemployeesfeelaboutgoingbacktoworkhttps://thespinoff.co.nz/business/13-05-2020/the-spinoff-level-two-poll-how-employees-feel-about-going-back-to-work/.Published13May2020.

“Sentoutthroughourdaily liveblog,socialmedia,andourdailyBulletin,anewStickybeaksurveyaskedSpinoff readers severalquestionsaboutwork routinesandenvironment,andwhat they feltwouldchangewhenleveltwocameintoeffect.Almost700readerstookpartinthesurvey,andtheyexpressedabroadmixofexpectationsandperspectives.

“Ofalltheresults,perhapsthemosttellingwerethechangesaroundpreferredmodeoftransport.While48%ofreadersindicatedthatdrivingtoworkinacarwasthemostpreferredoptionbothbeforethelockdownandatleveltwo,theresultsshowedtakingthebushadbecomelessdesirable.Onethirdofbususersplanonchangingtoothertransportmodeswhentheyreturntowork.

“Responding to thequestionofworkplace safety and thehealth risks of Covid-19, 58%of Spinoffreadersindicatedtheywerenotoverlyconcerned,while33.9%saidtheyweresomewhatanxiousand8.3%saidtheywereveryanxious.

“Readerswerealsoaskediftheyexpectedtheirorganisationstokeepthemsafe,whilegivingthemtheoptiontoselectthesectorinwhichtheyworked.Thisincludedconstruction,manufacturing,retail,hospitality,officeandother.Around80%ofreadersfromboththeofficeandmanufacturingsectorsindicatedtheyhadconfidenceintheirworkplace,whileonly61%ofreadersworkinginretailsaidtheywereconfident.

“Thevastmajorityof readers indicatedtheysupportedworkplaces implementingadditionalsafetymeasures,with socialdistancingbeing themostpreferredat71.7%, followedby flexibilityaroundremoteworkingat66.3%.Justunderhalfofthosesurveyedfeltthataworkplacerosterneededtobeintroducedandonly6%feltthatnoneofthemeasureswereneededatall.

“Whilemostpeoplewillbereadytomoveontoaneweraofincreasedmobilityandfreedomunderleveltwo,themajorityofreaders(69.3%)saidthatremoteorhomebasedworkingwassomethingthey’dliketodomoreof–anindicationperhapsthatdiningtables,orbeds,weren’tsuchbadworkspacesafterall.”

StickyBeakSurvey4:NewpolloffershopefordevastatedtourismindustryMay16,2020https://thespinoff.co.nz/business/16-05-2020/exclusive-new-poll-offers-hope-for-devastated-tourism-industry/4thsurvey.ThestudywentintothefieldonMonday11MayandwascompletedWednesday13May.Respondents were self-selecting participants, recruited via Facebook and Instagram through adstargetedat32separatedemographicsub-setsinNewZealand.Atotalofn=605samplewasachievedofadultsinNewZealand.Resultsinthisreportareweightedbyage,genderandregiontostatisticsfromthe2018Census.IntendtoholidayinNewZealandoutsidetheregiontheyliveinwithinthenextquarter:42%.Supportforthetrans-Tasmanbubble:59%“Weevenseemrelaxedaboutpersonalfinances,thoughthepotentialforasecondwaveofthevirusworriesalotofpeople.“Aquarterofthosewhohavechildrensaytheyare“ecstatic”abouttheirreturntoschoolcomparedtoonly8%being“verysad”.Homeschoolingappearstohavetakenitstoll.

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“Perhapsmoresurprisingisthat80%ofusare“happy”or“veryhappy”aboutreturningtowork,fourtimesthenumberthatisunhappyorveryunhappy.“That said,working from home does look to have become a permanent part of the employmentlandscapeas51%ofthoseofusthatwereinlockdownwouldliketospendmoretimeworkingfromhome.Thegovernmentwagesubsidyandthebroadconsensusaroundsupportingjobsandbusinessesappeartohaveallayedsomeofthenation’sfinancialfearsasonly14%saytheirpersonalfinanceswillbeaffected“alot”bythepandemicwith29%sayingtheywillnotbeaffectedatall.“There is considerable fear about a secondwaveof the virus, however,with57% saying they areconcerned. This follows Singapore’s re-entry into lockdown and recent outbreaks in South Koreawhere,likeNewZealand,theviruswasthoughttohavebeenbroughtundercontrol.“Thebigpoliticalcallofthemonth,themovetoalertleveltwowasjudgedby67%ofrespondentstobe “about right” with only 6% saying it was “too late” despite the increasing volume of mediacommentaryinsupportofthatview.“Thegovernmentcontinuesscoreveryhighlyforitsresponse.Thisweek84%commendtheresponse.Thisisthefourthtimewehaverecordedascoreof80%ormoreandotherpollstershavepublishedsimilarresults.”

4.7UMR:Covid-19surveyreportSeeRN5pp.24-26.

4.8ColmarBruntonsurveyofNewZealanders’supportforgovernmentresponseSeeRN5pp.26-34.4.9StuffFacebookpollSeeResearchNote3pp.31.

4.10OpinionComparesurveyMarchandearlyAprilOpinionComparesurveysofNewZealanders,asreportedintheNewZealandHerald.https://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=12322059SeeResearchNote3,p.32.

4.11UttingResearch/StuffSeeResearchNote3,pp.32-33.

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4.12ForwardWellbeingSurveyhttps://www.researchassociation.org.nz/resources/Documents/FORWARD%20NZ%20Wellbeing%20Tracking%20Report-%20Week%201%20and%202%2010-4-20.pdfMeasuresofWellbeing:Overall satisfactionof life,Physicalhealth, Emotions,moodandmind-set,Dailyactivities,CommunityengagementandFinancialstress.N=300+perweekacrossNewZealandrepresentative.Supportedonthistrackingprojectbyleadingmarketresearchtechnologyplatform,Cint,whohavesourcedsamplefromtheirInsightsExchange.CoversWeeks1-4oflockdown.ResearchNote6addsweek4results.

Week1oflockdown

Week2oflockdown

Week3oflockdown

Week4oflockdown

Safe 44 40 50 52Bored 31 36 32 33Isolated 28 35 27 Calm 33 31 39 39Healthy 35 31 42 42Worried 32 27 20 Happy 32 26 32 36Stressed 23 24 20 Hopeful 32 24 33 33Content 21 21 Frustrated 19 21 Sensible 29 21 Morebondedwithmyfamily

27 21

Lazy 20 21 Entertained 19 19 Kind 26 19 Lonely 10 16 Annoyed 12 15 Strong 14 10 Grumpy 11 15 Overwhelmed 13 12 Proudofourcommunity

16 12

Motivated 16 11 Exhausted 15 11 Humbled 10 7

Week1 Week2 Week3 Week4OverallSatisfactionwithLife7+on10pointscale 71(81

benchmark)67 67 71

Thecity/regionyouliveinisaplacewhereneighbourshelponeanother0to6 46 62 7to8 38 27

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9to10 16 11 Ifeelconnectedtoandinvolvedinmycommunity0to6 56 75 7to8 35 20 9to10 9 6 Howmuchcontroldoyoufeelyouhaveoverthewayyourlifeturnsout?0to6 44% 46% 7to8 42% 37% 9to10 14% 17%

InterferenceofemotionalproblemswithyourregularactivitiesAllofthetime 4 1 Mostofthetime 9 9 Someofthetime 18 19 Alittleofthetime 28 26 Noneofthetime 40 44 Don’tknow/Don’twanttosay 1 2 HowcloselyhasCovid19cometoyou?Thinkingaboutyoursocialcircle,friendsandWhānau?Idon'tknowanyonewithCovid-19,coldsorflusymptoms

72 77

Iknowpeoplewithcoldandflusymptoms

15 13

IknowatleastonesuspectedcaseofCovid-19

4 5

IknowatleastonepersonwhohasaconfirmedcaseofCovid-19

7 4

ThereisaconfirmedcaseofCovid-19inmyhousehold

1 1

Don'tknow/Don'twanttosay 2 1

Physicalhealthperception Week1 Week2 Week3 Week4Worsethanlastweek 5 6 Thesameaslastweek/nochange 85 84 93 Betterthanlastweek 10 9 (93)

Moneysituation Week1 Week2 Week3 Week4Worsethanlastweek 29 29 Thesameaslastweek/nochange 63 60 94 92Betterthanlastweek 7 9 Hasanyofthefollowinghappenedtoyouinthelastfewdays?

Feltunsureaboutmyfinancialfuture 36 NA 29 33Receivednegativefinancialnews 20 9 12Havesalarycut 11 10 11Receivednegativenewsfromwork 9 8 7Lostmyjob 5 Unabletopayrent 4 Unabletopaymortgage 2 Noneoftheabove 46

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Whichofthesehaveyoubeenabletodointhelastcoupleofdays? Week1 Week2 Week3 Week4Keepentertainedwithmovies,boardandvideogames,reading

67% 61% 67%

Eatenjoyablemeals 67% 60% 71% Foundwaystorelax 46% 47% Haveagoodlaugh 47% 47% 51% Getoutsideandenjoynature 52% 43% 55% 53%Video-chatwithfriendsorfamily 42% 52% Garden 38% 38% Exerciseorplaysport 35% 36% Workingfromhome 30% SomeDIYi.e.makeormendsomething

25% 25%

Engagewithothersoutsidemybubblethroughdedicatedapps...

22%

Somethingcreativelikepainting,writing,photographyorcrafts...

14% 17%

Helpingkidswithhomework 6% 14% 10%Accesslibraryservices 7% 1%Takeaclasstolearnsomethingnew 4% 6% Volunteer,donate,helpoutothers 9% 4% 9%Practiceanyperformingarts,kapahaka,danceormusic

7% 4%

Seelivemusicorperformingarts 2% 3%

Allthetypesoftransportyouhaveusedtodayoryesterday T1 T2Walking 77% 72%Car 39% 48%Cycling 9% 11%Rollersskates 4% 5%Bus 4% 3%Motorcycles 1% 2%Scooter 1% 1%Skateboards 1% 1%Mobilityscooterorwheelchair 0% 1%None 22%

Inwhatwayshaveyoubeenincontactwithfriendsandfamilywhodon'tlivewithyou?Emails,letters,texts 68% 65%Voicecalls 72% 63%Videocalls 63% 60%Dedicatedapps 29%Inperson 8% 8%None 1% 2%

T4Surveyincludesdataondomestictravelinterestsandinformationpeopleareinterestedinfromlocalbusinesses.Seesurveyreports.

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4.13KudosOrganisationalDynamicsLtd:LifeafterLockdownSeeRN5pp.37-39.

4.14TePūtahitangiteWaipounamusurveyofSouthIslandMāoriSeeResearchNote3,p.38.4.15HorizonOnlinepanel.Thesurveysample isweightedbyage,gender,employmentstatus,educational levelandpersonalincometoensurearepresentativesampleoftheadultpopulationatthe2018census.Ata95%confidencelevel,themaximummarginoferroris+/-2.8%.ResearchNote6includesnewdatafromearlyandmid-May.

3rdMay2020:93%wantunrushedandconsideredmovetoLevel2.

DependsonwhattheconditionsareforLevel2

23%

Weshouldn’trushintoit 40%Weshouldbemakingaconsideredoptionbasedonthetrends

48%

wanttogostraightfromLevel3tonorestrictions

5%.

it“can’tcomesoonenough” 13%

“Agreementwiththeviewthataconsidereddecisionshouldbemadebasedontrendsisataroundthesamelevelsamongthosewhovotedatthe2017generalelectionforNational,LabourandNewZealandFirst.AmongGreenvoters,64%wantaconsidereddecision.AmongACTvoterssupportforthisviewisatjust10%”.

We’recomplyinginthefirstthreedaysofLevel3 98We’renotcomplying 1Prefernottosay 1

Horizonsays thiscontinuesextremelyhighcompliance levelsmeasured in four surveyssinceAlertLevel 4 restrictions were applied inMarch. An April 7-14 Horizon survey found 96% compliance,indicatingastrongnationwidecommitmenttomanagingtheCVODI-19threat.

The surveyhas1,151 respondents aged18+. Itwas conductedusing the specialist nationalonlineHorizonPollresearchpanelbetweenApril28and30,2020.Weightedbyage,gender,employmentstatus,educationallevelandregion/localgovernmentareatoprovidearepresentativesampleofthe18+populationatthe2018census,themaximummarginoferror,ata95%confidencelevel,is+/-2.9%overall.

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12thMay2020:Lumpsumcashwillwork,willspenditonbasics

Supportalumpsumcashpaymentbeingpaidtoeveryone

half

Thinklumpsumwillbeaneffectivewayofstimulatingtheeconomy

67%

Thinkitwillnotbeeffective 23%Notsureifitwillbeeffective 10%Howmuchshouldbepaidasalumpsum,notsure

25%

Peaksupportisfora$1,500payment. 20%Supportapaymentofbetween$1,000and$2,000

abouthalf

$2000 4%$3000 4%Morethan$3000 6%

“Thereisamajorityviewacrossall incomegroupsthatalumpsumcashpaymentwillbeeffective,except among thosewith annual incomesof $200,000ormore. 39%of this group think itwill beeffective,60%thinkitwillnotbe.71%ofthoseonincomesof$20,000orlessayearbelieveitwillbeeffective,70%ofthosewithincomesofbetween$50,001and$70,000ayear(whichincludesmostearningtheaveragewage)”.

Ifalumpsumpaymentof$1,500werepaid,NewZealanderswillspenditon:Householdfoodorgroceries 40%Utilitybills 30%Otherhouseholdlivingexpenses 29%Wouldsaveit 24%Warmclothesformeormyfamily 20%Personalhealthcare 18%Heating 14%Payingrents 13%Meetingchildren’sbasicneeds 12%TakingaholidayinNewZealand 17%Financeavehicle 2%,Financeanewloan 1%Stockuponalcohol 1%

April28-30N=1,151.DirectCOVID-19joblossescouldbeafactorbehindstimulusresultsAHorizonResearchsurveyofpoliciestostimulatetheeconomyfinds:Support“gettingpeoplebacktowork” 79%Givingpeoplealumpsumcashpayment 50%Buildaffordablehousing 48%Householdrentsubsidies 47%Lowertaxratesforindividuals 43%Reintroducinglowinterest30-yearGovernmenthousingloans

40%

Continuingwagesubsidies 40%Largeinfrastructureprojects 40%Commercialrentsubsidies 37%

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RemovingGSTonpurchasesforatime 35%Furtherbenefitincreases 34%Increasesintoplevelsofpersonalincometax 32%Lowertaxesforbusiness 31%Other 9%Stimulusnotneed 1%

Directjobandincomelosses:HavelosttheirjobsasadirectresultofCOVID-19 5%(Althoughhavefoundanewjob) 0.9%Theirworkinghourshavebeenreduced(asatApril30)

22.6%

Total 28.6%4.16 Sibley et al Short-term effects of the COVID-19 pandemic and a nationwide lockdown oninstitutionaltrust,attitudestogovernment,healthandwellbeing.Pre-PublicationCopy.SeeResearchNote5pp.41-42.4.17PerceptivesurveysPerceptive CovID-19 insights tracker: Personal and business surveys. (Data in this research notereproducedwithpermission.)https://www.perceptive.co.nz/covid-19-new-zealand-insights-tracker?_ga=2.27522868.961548850.1586205366-366033772.1585964207. Also via ResearchAssociation.Sampleof~n=1000NewZealandersover18yearsold;weightedtobenationallyrepresented(Age,Gender,Location).5-10minutesurvey.Fieldworktiming:

- T1:19-23rdMarch(AlertLevel2)N=1041;- T226thMarch(AlertLevel4)N=966;- T3:31stMarchN=1000;- T4:7thAprilN=1010;- T5:14thAprilN=1026;- T6:21stAprilN=1069;- T7:29thAprilN=1014;- T8:5thMayN=1030;- T9:13thMayN=1049.

QThinkingbackoverthelastweek,howoftendidyoufeel(Often+VeryOften)Feeling T1 T2 T3 T4 T5 T6 T7 T8 T9Loving 54 54 53 52 53 51 51 54 52Happy 50 51 44 49 49 53 52 50 50Positive 49 49 47 48 48 37 49 51 50Content 42 44 40 43 43 52 48 48 45Stressed 37 36 33 30 26 46 26 28 26Joyful 35 36 30 33 31 27 34 35 35Scared 21 16 20 18 14 12 10 10 11Sad 21 22 19 19 17 18 16 16 16Negative 19 22 18 18 17 17 16 16 17Angry 13 16 14 14 13 12 13 12 12

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Concern……Highconcern T1 T2 T3 T4 T5 T6 T7 T8 T9WithCV-19 44 52 53 48 43 35 35 34 30ImpactOn….. OtherNZers 81 81 76 75 73 70 71 69 71Globally 86 88 85 87 84 85 85 84 83Internationalbusinesses

88 90 90 90 91 89 88 88 88

Localbusinesses 88 92 90 91 90 89 90 89 89Mychildren’seducation

25 22 22 20 21 22 20 22 20

Myfriends/familieshealth

66 60 59 56 50 50 48 51 49

Myfriends/familiesmentalhealth

47 62 56 54 52 50 50 53 52

Myhealth 58 51 48 45 43 42 39 40 43Mymentalhealth 38 50 46 43 43 41 41 43 45My/yourfamily’sfinancialsituation

66 63 62 58 43 55 50 53 52

Theglobaleconomy 90 92 92 92 92 93 90 91 91NZeconomy 90 92 91 91 90 89 88 90 88NZhealthcaresystem 85 58 82 78 72 66 67 69 67InformationfromGovernmentIreceivealotbutnecessary

66 75 75 77 79 79 76 79 75

Ireceivealotofinformation&amoverwhelmed

19 18 18 16 15 27 30 13 16

IfeelI’mnotgettingenoughinformationandwantmore

14 5 6 6 6 3 4 7 7

Iamnotgettinganyandpreferinthisway

2 1 1 1 1 2 2 2 2

InformationfrommediaIreceivealotofinformationbutnecessary

51 61 60 65 64 68 64 67 67

IfeelI’mnotgettingenoughinformationandwantmore

42 34 35 29 30 27 30 26 27

Iamnotgettinganyandpreferinthisway

6 4 4 4 4 3 4 4 3

Ireceivealotofinformation&amoverwhelmed

2 1 1 1 2 2 2

IsGovernmentdoingenoughYesdoingasmuchastheycan

55 76 67 66 74 79 75 75 75

Yesbutshoulddomore 31 18 24 27 19 15 18 18 17No,notenough 13 3 7 5 3 3 5 4

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HowwouldyouratethefollowingindustriesbasedonhowtheyarerespondingtotheCOVID-19crisis?Positive T1 T2 T3 T4 T5 T6 T7 T8 T9Energy/Power 39 38 36 35 35 31 35 33 35Supermarket 81 72 77 78 78 77 76 77 76Healthcare 75 80 76 78 78 74 73 72 68Banking 54 47 48 45 45 44 42 41 38Broadband 49 51 48 46 46 44 45 42 41Retail 46 37 37 37 37 33 41 39 43Insurance 25 24 20 20 20 21 23 21 20

4.18AUTSurveyKiwiscarryoncalmlyduringCOVID-19.SeeResearchNote5pp.45.4.19YouthlineCOVID-19ResearchSeeResearchNote5pp.45-46.4.20KantarCovid-19SurveysApril28surveyonmostlyconsumerspendingtrends,n=750.Updates4thMayand11thMay. Previous

WeekThisweek

Concernedthatotherpeopleweren’tfollowingthelockdownorsocialdistancing

c50% c40%.

HowmanypeopleoutsideyourownbubbleKiwisyouhadbeenwithintwometresof,for10minutesormoreinthepast24hours(average)

1.4

Inthelastweek,wereyouinagatheringof10ormorepeopleoutsidetheirbubble

4%

Neededtoswitchbrandsforsomeproductsbecausetheirpreferredbrandisoutofstock

45 30

Increasedspend(Apr24-27)Personalhygiene 20%Homecleaning 20%Fruitsandvegetables 19%Beverages 18%Alcohol 16%Dishwashing 15%Telecommunicationsservices 14%Meatandseafood 14%Dairyproducts 14%Laundry 13%Healthandnutrition 12%

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Increasedusage(Apr24-27)Instantmessagingsystems/apps 44%Socialnetwork 42%Newswebsites 42%Onlinevideos 38%Paidmediasubscriptions 34%Searchingforinformation 34%Searchingforproductsonline 33%TV(traditional/offline) 32%E-mail 31%

KantarMay4updateAdvertising April3-5 May1-3Shouldchangeadvertisingtoreflectcurrentsituation 73 63Shouldcontinuetoadvertiseasusual 16 21Notsure 11 16Humour Shouldusemorehumourtoproviderelieffromcurrentsituation

55 61

Shoulduselesshumourtoreflectcurrentsituation 20 18Notsure 26 24BiggestConcern ImpactonNZeconomy 64 60Otherpeoplenotfollowinglockdown/socialdistancing 52 39PhysicalhealthSelf/family 48 41Stayingintouchwithfriends,family.,community 47 43Jobsecurityforself/family 41 35WellbeingofpeopleinfamilyvulnerabletoCV19 45 41Shopping Shoppingfrequencyatonlinewebsites 44 37Shoppingspendatonlinewebsites 40 33Shoppingfrequencyatphysicaloutlets 23 18Shoppingspendatphysicaloutlets 28 23

BrandsfavouredPersonalhygiene 20%Homecleaning 20%Fruitsandvegetables 19%Beverages 18%Alcohol 16%Dishwashing 15%Telecommunicationsservices 14%Meatandseafood 14%Dairyproducts 14%Laundry 13%Healthandnutrition 12%

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Increasedusage(Apr24-27)Instantmessagingsystems/apps 44%Socialnetwork 42%Newswebsites 42%Onlinevideos 38%Paidmediasubscriptions 34%Searchingforinformation 34%Searchingforproductsonline 33%TV(traditional/offline) 32%E-mail 31%

KantarCovid-19May11updateWhatwasclearisthatmanyKiwisarestillwaryaboutCovid-19anddonotwanttorushoutofAlertLevel3–almostone-thirdofKiwisbelieveweshouldwaituntilnextweek,orlonger.TheGovernmentshouldhavemovedtoAlertLevel2earlier:1/8th.OverhalfofKiwisagreewiththeLevel2restrictionsAgreewithallL2oftherestrictions overhalfDisagreewithL2restrictions under10%Agreewithsomeoftherestrictions c35%.

4.21GlobalattitudestoCOVID19pandemicandresponseAustraliaInstitute:International&SecurityAffairsProgram(BillBrownee)https://www.tai.org.au/sites/default/files/April%202020%20-%20Global%20attitudes%20to%20COVID-19%20pandemic%20and%20response%20%5BWEB%5D.pdfSeeResearchNote5pp.48-49.4.22TEUSurveyMay5th.LatestSurvey–‘Businessasusual’?Oratimeforsolidconsultationandplanning? https://teu.ac.nz/news/latest-survey-business-as-usual-or-a-time-for-solid-consultation-and-planningSeeResearchNote5pp.49.4.23Peopleenjoyworkingfromhome7thMaySeeResearchNote5pp.49.4.24EssentialWorkers’Bubbles:Crowding,HousingAffordabilityandTenureSeeResearchNote5pp.50.4.25ParentsandSchoolSeeResearchNote5pp.50.4.26TeachersandSchoolSeeResearchNote5pp.50.4.27RNZ–YourMediaMatters.SeeResearchNote5pp.50.

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4.28BlackboxGlobalSurveyhttps://blackbox.com.sg/everyone/2020/05/06/most-countries-covid-19-responses-rated-poorly-by-own-citizens-in-first-of-its-kind-global-survey14thMay.Blackbox Research and Toluna carried out an online nationally representative survey of n=12,592across23countries,agedbetween18to80.Quotaswereappliedforgender,ageandsocio-economiccriteria,includingeducationandhouseholdtype,toensurerepresentativecoverage.Thesurveywasconductedbetween3Aprilto19April.ThefieldworkwasstaggeredthroughAprilstartingfirstinAsiaandfinishinginIran.TheToluna-BlackboxIndexofGlobalCrisisPerceptionsmeasuredthesentimentsofcitizensfrom23countriestowardstheirnationalCOVID-19crisismanagementefforts.Thisisassessedacrossfourkeyperformanceindicators:nationalpolitical leadership,corporate leadership,community,andmedia.NewZealandersarelargelysatisfiedwiththeircountry’sresponsetotheCOVID-19pandemic,bringingthecountryinatsixthplaceamongst23countries,andistheonlyWesterncountrytoscoreabovetheglobalaverage. Total Political Business Community MediaWorld 45 40 37 38 76NZ 56 67 49 24 86

However,only24percentofNewZealandersfeltthatbusinessleadersrespondedwellintheCOVID-19 crisis. The gap between the ratings of New Zealand’s political performance and businessperformance is the widest amongst the countries in the survey. One factor attributing to NewZealand’s positive score is that an overwhelming 92 per cent of New Zealanders felt that thegovernmentkeepingthepublicinformedontheviruswithaccurateinformation.

Furthermore, 70 per cent of New Zealanders believed that the country’s top political leadersperformed above their expectations. However, New Zealand’s COVID-19 crisis performance wasimpactedbythedissatisfactionofitscitizenswithbusinessleadersinthecountry.Only24percentofNewZealandersbelievedthatthecountry’sbusinessleadersrespondedwellinthecrisis.

Oncethecrisisisover,thethreethingsNewZealandersmostwanttoseeare:- afulleconomicrecoverywithin6months(62percent);- adoptionofbettertechnologyforcontacttracing(57percent);and- a freshapproachto internationalcooperationtodealwith futurehealthcrises (54per

cent).

4.29Newshub-ReidResearchPoll:OverwhelmingnumberofKiwisbackGovernment'slockdowndecisionhttps://www.newshub.co.nz/home/politics/2020/05/newshub-reid-research-poll-overwhelming-number-of-kiwis-back-government-s-lockdown-decision.html.18/05/2020

BacktheGovernment'scalltoputthecountryintolockdown

91.6%

'No' 6%Didn'tknow 2.5%

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“Almostallbacked:97percentofLabourvoters,84percentofNationalvoters,aswellas90percentofGreensupporters.NewZealandFirstvoterswere86.1percentinfavourofthelockdowncallwhileACTvoterswerea littlemoreapprehensivebutstill in favour-55.3percentbackingthe lockdowndecision.”

TheNewshub-ReidResearchPollwasconductedbetween8-16thMaywithhalfoftheresponsestakenaftertheBudget.Thepollhasamaximumsampleerrorof+/-3.1percent.4.30ConnectingwithCustomersduringUncertainty:CanpollsbetrustedTuesday19thMay,2020TrackNZhttps://23a3a7fc-0ab0-4a39-bd6e-753df6855a74.filesusr.com/ugd/644423_4d4b92c86ab04d3393e6cdeab09af1c9.pdf

Emotix+surveysanationallyrepresentativesampleof(●wave2n=1,222and●wave3n=1214)Kiwisacrossacrosssectionofdemographicsandgeographicallocations:

"Over50percenttoldusthattheyfeltrestrictedandthattheyfeltanxious."Theteamthenaddedasecondlayerontopofthisquestioningthatwasdesignedtotapintothesubconsciousmotivationstoworkouthowtheyactuallyfelt."Whenwedidthis,wefoundthatonlyaquarterofthepeopleactuallyfeltrestricted.And,infact,whatwestartedtoseewasmoreevidenceofcalmandthisnew-foundfreedom."This25percentdiscrepancyisarationalresponseofthepaneltothelockdownandthemany concernsbeing reflected in themedia. Therehasbeenapositive trendover thepast threeweeks.Weekonweekpositiveemotionshavesteadilyincreasedaspeoplefeelmoreatease(+8%),calm(+7%),well-advised(+6%),productive(+6%)andempowered(+5%)thanreportedoninwave1.“Kiwisalsotookadvantageoftheincreasedfreedomofmovementallowedduringthistime,with10%morepeoplemovingaroundcomparedtolevel4.”

4.31Aucklandersgivethumbsuptocouncil'sCovid-19responseToddNiallMay21https://www.stuff.co.nz/auckland/121575652/coronavirus-aucklanders-give-thumbs-up-to-councils-covid19-responseAucklandcouncilsurveyedasampleof250duringApril,whenthecountrywaslockeddowninCovid-19alertlevelfour.Thesurveywasanadd-ontoquarterlyresearchonpublicperceptionsofthecouncil(CitizenInsightsMonitor),whichfoundslowlyrisinglevelsoftrustandsatisfaction.AucklandCouncilhadactedresponsiblyandputtheirhealthandsafetyfirst three-quarters..

AucklandCouncilwasdeliveringessentialserviceseffectivelyslightly/strongagreement ,73%

AucklanderstrustedACittomaketherightdecisions,slightly/strongagreement 73%.

PositiveviewsaboutthecouncilresponsetoCovid-19includeditsroleinEmergencyManagement,suchasthefooddistributioncentreatSparkArena,providingpromptfoodsuppliestothoseinneed.

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5OrganisationalSurveys 5.1Perceptive,Businessdecision-makers’surveySeeResearchNote5,pp.50-51.5.2House-Buying:OneRoofsurveyofrealestateagentsandpropertyexperts.Published6thApril.SeeResearchNote3,p.45.5.3RentersSurveySeeResearchNote5,pp.52.5.4FindersurveyonbroadbandissuesSeeResearchNote5,pp.52.5.5BusinesssurveysSeeResearchNote5,pp.52-53.5.6UnitedWaySurveyofCharitiesSeeResearchNote5,pp.54.5.7SurveyofGPsSeeResearchNote3p.47.5.8NewZealandPandemicBusinessResponsePulseSurveyshttps://www.strategicpay.co.nz/News/x_post/Aweeklysurveyofc250respondingfirms,acrossPrivate,PublicandNot-for-profitsectors,onissuesrelatedtopay.“Thelengthofthelockdownandnatureofanyeconomicpickupremaindifficulttoplanfor.Wedonotseesurveyrespondentsoptingforthemoreoptimisticopinions.ThePublicSectorremainsmoreinsulatedfromtheimmediateeffectswith,notsurprisingly,fewtakinguptheofferofwagesubsidies(many of the survey respondents are of course outside the size eligibility range)” . Overall NFP Public Private1stWave:2ndAprilN=249Recruitmentfreeze 59 54 45 67SalaryIncreases:cancelled 28 BonusPayments:cancelling 18 2ndWave:9thAprilReducingexecpay(usually20%) 31 Consideringplanstoreduceboardfeesbasedonlongertermimpacts

20

Reducingexecpay(usually20%) 31 Consideringplanstoreduceboardfeesbasedonlongertermimpacts

20

Payat100%usingwagesubsidy 29 9 37Payatunder100(usually80%) 20 Donothaveplanstopayincentivesforemployeesrequiredtoworkon-siteduringthepandemiclockdown

81

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Continuetopayat100% 37 Atunder100(usually80%) 26 20 Donothaveplanstopayincentivesforemployeesrequiredtoworkon-siteduringthepandemiclockdown

81

3rdWave:17thApril(N=259)Havehadtomakeredundancies 20 20 HavestaffunabletoworkduetothePandemic 58 42 61ContinuingtoPaystaffunabletowork 78 Havehadtomakeredundancies 20 4thWave:28thApril(N=202)PrimeHRChallengeSupportwellbeing/stresslevelsofemployees

45

Positiveeffectsfast-trackedflexibilityandremoteworkingpracticesasaresultofthecrisis

70

Positiveeffectoftheemergenceofnewpeopleinitiativesorwaysofworkingthatorganisationshopewillcontinuepostlockdown

60

AnnualSalaryReviews:notplanningtochange 47 BusinessOutlookforL3:worse 18 17 115thWave:May11th(N=203)willonlyhavekeystaffreturntotheworkplaceunderLevel2

43

Willhaveallstaffbackinworkplacebutwithsocialdistancingmeasures

32

Willhaveallstaffbackinworkplacebutwitharostersystem

22

Willcontinuehavingstaffworkfromhomeonmorepermanentbasis

4

NotplanningonapplyingdifferentsalaryincreasesforstaffbasedonwhethertheyareonaCEAvsIEA

42

Workingduringlockdownvsnotwillhavenoimpactonincreasesappliedasaresultofthesalaryreview

22

Stillconsideringtheirapproachtoincreasesthisyear

16

Unsureatthistimeonwhethertheywouldmaketaxfreereimbursementstostaffforworkingfromhome

65

5.9MuseumsinthetimeofcoronavirusMuseumsAotearoa/NEMOsurveySeeResearchNote5pp.55.5.10RealEstateAgentsSurveySeeResearchNote5pp.55.5.11NationalsurveyofemployersSeeResearchNote5pp.55.

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5.12Covid-19Business-HealthSurveySeeResearchNote5pp.55-56.5.13BusinessSnapshotColmarBruntonSeeResearchNote5pp.56.

5.14ForsythBarrsurvey:SMEswantwagesubsidyschemeextendedSeeResearchNote5pp.56.5.15:SurveyonTourismhttps://www.nzherald.co.nz/northern-advocate/news/article.cfm?c_id=1503450&objectid=12330835

ThesurveywasdonetheTourismIndustryAotearoa(TIA)togaugetheimpactofCovid-19onthetourismsectorandwhatindividualbusinessesaredoingtosurvive.1600tourism-relatedbusinessesthroughoutNewZealandresponded.

Hadaccessedtheemployerwagesubsidyscheme

93%

Hadappliedfortaxreliefmeasures 30%Wantwagesubsidyshouldbeextendedbeyond12weeks

71%

5.16TourismBusinessesSurvey.Coronavirus:Almost300tourismbusinessesat'highrisk'ofclosing.May16https://www.stuff.co.nz/business/121527068/coronavirus-almost-300-tourism-businesses-at-high-risk-of-closing.TourismNZ,n=1619.A thirdof surveyedbusinesseshadmothballed assets andoperations, including somehigh-profileplayerssuchasNgāiTahuTourism.Asurveyoftourismbusinessesconfirmedthedirestateoftheindustry and found almost 300 were at high risk of shutting their doors. Tourism New Zealandconductedthesurveytogaugehowthecoronaviruscrisiswasaffectingthesector,changestotheirbusinessesinordertosurvive,almostafifthwereathighriskofceasingoperations,and16hadalreadyclosed.Thesurveyalsoconfirmedlargescalejoblosses—37percenthadcutstaffandbusinesseswereexpectingtolayoffafurther21,381.Mostsurveyrespondentswerereceivingthesubsidyandonly 10 per cent has accessed the government business finance scheme. Close to 90 per cent ofbusinesseswereconfident theycouldadapt theirproduct toappeal to thedomesticmarket. Themajorityplannedtoreturntoworkasdemandrampedup,andonly16percentwouldquicklyrestartatoriginaloperationlevels.5.17EYSurvey:Lingeringfearofinfectionmeansconsumerswillbeslowtoreturntoplanes,barsandconcerts,surveyshow.https://www.stuff.co.nz/business/121506036/lingering-fear-of-infection-means-consumers-will-be-slow-to-return-to-planes-bars-and-concerts-survey-shows“Nervousconsumers say itwillbemonths, ifnotyears,before they feel comfortablegoing to themovies,flyingonplanes,ordrinkinginbarsagain.Theairtravelandhospitalitysectorsappeartohavethehardestjobsconvincingconsumersthey'resafe,asurveyofconsumersentimentbyprofessionalservicespartnershipEYhasfound.Themostnerve-wrackingactivityforconsumerswastravellingon

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aplane,withjust17percentofthosesurveyedtellingEYtheywouldfeelcomfortabledoingitagaininamatterofdaysorweeks.Just19percentsaidtheywouldfeelcomfortablegoingtoanindoorconcertorsportingevent in thecomingdaysorweeks.Roughly three in10of themorethan500peoplesurveyedfelttheywouldbecomfortabletoreturntobarsandpubs,movietheatres,fitnessclubs, outdoor sportingevents, or concertswithindaysorweeks.But themajorityof thepublic -betweenfiveandsixin10-feltitwouldbemonthsbeforetheyhadconfidencetodoso.”5.18COVID-19RemoteWorkingEmployeePulseSurveyThisprojectisbeingledinNewZealandbyDr.PaulaO'Kane,A/PSaraWaltonandDr.DianeRuwhiufrom the Work Futures Otago team at the University of Otago, in conjunction with Prof AlmaMcCarthy,ProfAlanAhearneandDrKaterinaBohle-CarbonellatNUIGalwayandTomásÓSíocháinandDeirdreFrostofNUIGalway(Ireland).Theobjectiveistogatherdataonemployees’experiencesofremoteworkingintheseunprecedentedtimes:

1. How are employees adjusting to remote working, what is going well and what changes wouldemployeessuggest?

2. Howareemployeesrespondingtoremoteworkingfromawell-beingperspective?3. Howisremoteworkingimpactingemployeeproductivity?4. Whatlessonscanbelearnedaboutremoteworkingthatcouldberetained/sustainedpost-COVID-19?

5.19:AucklandNorthCommunityandDevelopmentAucklandSocialSectorSurveyMay2020https://ancad.org.nz/ancad-social-sector-survey-covid-19-may-2020.Newsurvey.5.20RestaurantAssociationSurveys.https://www.restaurantnz.co.nz/trends/online-snapshot-survey-impact-of-covid-19-wellington-26th-march-2020/

ThisthirdsurveywasconductedattheendofMarch,2020.SeveralprevioussurveysofRestaurantAssociation members have already shown the impact that COVID-19 has had on the hospitalityindustry.67percentofmemberssaidtheyhadnoticedadownturnincustomerswellbeforeNewZealandenteredLevel4alert.Thingshavechangedsignificantlynow,withallhospitalitybusinessesnowclosedforatleast4weeksandmembersgrapplingwiththeimplicationsofthetemporaryclosedownfortheirbusinesses.

• Comparedtothistimelastyear–91.18%indicatedadownturninturnover(nationalaverage85.42%)

• Of those that indicated a downturn, the average reduction in turnoverwas 36% (nationalaverage38%lower)

• Lookingaheadtothenext30days–59.38%arelookingtorestructureand78.13%arelookingtochangetheirbusinessmodelinthefuture.

5.21Covid19Sportsectorsurveydetails:HealthofNorthlandcodeshttps://www.nzherald.co.nz/coronavirus/news/article.cfm?c_id=1504828&objectid=12329629“TenprimaryNorthlandsportingorganisationsarenotrulingoutstructuralchangeinthewakeoftheCovid-19pandemic.Detailed inSportNorthland'sCovid-19sectorsupportsurveycompletedby13

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Northland sports organisations about three weeks ago, four organisations indicated they hadconsideredstructuralchange-suchasamergerorsharingresources-withinthenextsixmonthstoremainoperational.Afurthersixsaidtheywerenotsuresuchachangewasnecessary.“ParticipantsofthesurveyweretheNorthernFootballFederation,NorthlandRugbyUnion,ParafedNorthland,NorthlandCricket,BikeNorthland,HockeyNorthland,NorthlandBadminton,NorthlandBasketball,RugbyLeagueNorthland,BowlsNorthland,NorthGolf,SquashNorthlandandSwimmingNorthland.WhenaskedhowlongtheorganisationscouldsurvivewithoutGovernmentsupport,oneorganisationindicatedatthetimeitmightonlyremainoperationalforaboutthreetofourweeks.Themajorityoftheorganisations(seven)indicatedtheycouldsurviveforthreetofourmonthswithoutGovernment support. Four others said they could survive for over fivemonths. According to thesurvey,allorganisationswhoapplied for theGovernment'swagesubsidyhadreceived it,barone.Whenaskedtoindicatetheirconfidence(onascalefromonetofive)thatthewagesubsidyprovidedthenecessaryfinancialsupport,mostorganisationsputathree.“However,furtherfeedbackindicatediftherewasnofurthersupportoncethewagesubsidyendedin June, some organisations would be permanently reduced to just three to five fulltime staffmembers.Inthe13organisations,therewere94paidstaffmembers,including66fulltimeand28parttime.Onlyoneorganisationdidnothaveanypaidstaff."Financialsupport"and"informationsharing"wereclassedascriticalassistanceorganisationswantedfromNorthland'ssportgovernancebodies(SportNorthland,NorthlandSportsCoalition),aswellascollaborativeplanningforthemonthsahead."Wegetasense[fromthesurvey]thattheimmediatepositionisnottoobadfor[organisations],""The fact that the majority have been able to access [the subsidy] has seen them through theimmediatemonthssinceCovid-19happened."Ourworryisthenextthreetosixmonthsandhowtheyaregoingtobegettingthroughthatperiodifthere'sgoingtobenocompetition."

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ThisresearchnotewascompiledbyEmeritusProfessorCharlesCrothersofAucklandUniversityofTechnology.Authorcorrespondence:[email protected]:JulienneMolineauxforThePolicyObservatory.