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Working PaperResearch Highlights: Cataloging Theory in Search of Graph Theory and Other Ivory Towers.
Object: Cultural Heritage Resource Description NetworksRonald J. Murray and Barbara B. Tillett
A research project by Library of Congress (LC) staff is bringing cataloging theory into the
21st Century by infusing powerful ideas from the sciences and or mathematics. Barbara Tillett
(Chief of the Policy and Standards Division, Acquisitions and Bibliographic Access
Directorate) and Ronald Murray (a Digital Conversion Specialist in the Preservation
Reformatting Division) are reexamining institutionally-centered resource description
processes – called “cataloging” in Cultural Heritage institutions (libraries, archives, and
museums). Instead of designing data formats and databases for data/metadata collection like
technologists pursuing bottom-up World Wide Web and Semantic Web initiatives, Tillett and
Murray are taking a complementary, top-down, approach.
They are investigating how catalogers, other Cultural Heritage information workers,
World Wide Web/Semantic Web technologists, and the general public have understood,
explained, and managed their resource description tasks by creating, counting, measuring,
classifying, and otherwise arranging descriptions of Cultural Heritage resources within the
Bibliographic Universe and beyond it. The project grew out of Murray’s 2003 graduate
Communication Theory research, which treated libraries as nodes in communications
networks. Now the two focus on describing what enlargements of cataloging theory and
practice are required such that catalogers and other interested parties can describe pages from
unique, ancient codices as readily as they might describe information elements and patterns
in the World Wide Web.
1
Tillett and Murray enhance cataloging theory with concepts from Communications Theory,
History of Science, Graph Theory, Computer Science, and from the hybrid of Anthropology
and Mathematics called Ethnomathematics. Their development and dispersion of advanced
resource description theories and practices is intended to benefit two groups:
Workers in the Cultural Heritage realm, who will acquire a broadened perspective on
their resource description activities, who will be better prepared to handle new forms
of creative expressions as they appear, and will also be able to shape the development
of information systems that support more sophisticated types of resource descriptions
and ways of exploring those descriptions. Note: To build a better bookshelf (perhaps
an n-dimensional, n-connected bookshelf?), one needs better theories about shelves
and the people or groups who stock and choose from them.
The full spectrum of people who draw upon Cultural Heritage resources: scholars,
and other creatives (novelists, poets, visual artists, musicians, etc.), professional &
technical workers, and; K-12, undergraduate, graduate and post-graduate learners,
and other persons or groups in pursuit of specific or general, long- or short-term
interests, entertainment, etc.
Tillett and Murray argue that applying a multidisciplinary perspective to the processes by
which resource description “data” (linked or otherwise) is created and used is not an Ivory
Tower exercise. Their approach draws lessons from the very intensive debates that were
conducted by physicists, engineers/software developers, and their historian and philosopher
of science observers during the evolution of High-Energy Physics.1 The debates covered
theory and observational/experimental data, roles of theorists, experimenters, and instrument
builders, instrumentation, and over hardware/software system design.
2
Noting that these physics research facilities are the same ones whose scientific subcultures
(theory, experiment, and instrument building) generated the data creation, management,
analysis, and publication requirements that resulted in the World Wide Web, Tillett and
Murray assert that Cultural Heritage resource description – i.e., the process of identifying and
describing phenomena in the Bibliographic Universe as opposed to the physical one ––
should be as open to the concepts and practices of 21st Century physics subcultures as it had
been to those of the natural sciences in the 19th Century.2 Instead of focusing on scientific
data management systems and the “mini resource description theories” used to construct
them, Tillett and Murray instead undertook an intensive study of the scientific subcultures
that generate scientific data – and identified four key principles upon which to base a more
general approach to resource description:
Observations
Complementarity
Graphs
Exemplars
The Cultural Heritage resource description theory being developed proposes a more
articulated view of the complex, collaborative process of making available – through their
descriptions – socially relevant Cultural Heritage resources at a global scale. A broader
understanding of this resource description process (and the ability to create improved
implementations of it) requires integrating ideas from other fields of study.
I. Cataloging as Observation
• Cataloging is a process of making observations on resources.
3
Tillett and Murray honor the scientific community for their outstanding success in describing
the (physical) Universe by introducing into the Bibliographic Universe the concept of an
observation:
The action or an act of observing scientifically; esp. the careful watching and noting of an
object or phenomenon in regard to its cause or effect, or of objects or phenomena in
regard to their mutual relations (contrasted with experiment). Also: a measurement or
other piece of information so obtained; an experimental result.3
Human or computational observers following institutional business rules (i.e., the terms,
facts, definitions, and action assertions that represent constraints on an enterprise and on
the things of interest to the enterprise4) create resource descriptions – accounts or
representations of a person, object, or event being drawn upon by a person, group,
institution, etc. in pursuit of its interests:
Figure 1. A Resource Description Modeled As A Business Rule-Constrained Account Of A Person,
Object, Or Event
Given this definition, a person (or a computation) operating from a business rules-generated
institutional or personal point of view, and executing specified procedures (or algorithms) to
do so, is an integral component of a resource description process. This process involves
identifying a resource’s textual, graphical, acoustic, or other features, and then classifying,
making quality and fitness for purpose judgments, etc. upon the resource. Knowing which
4
institutional or individual points of view are being employed is essential when parties
possessing multiple views on those resources describe Cultural Heritage resources. How
multiple resource descriptions derived from multiple points of view are to be related to one
another becomes a key theoretical issue with significant practical consequences.
II. Niels Bohr’s Complementarity Principle and the Library
Cultural Heritage resource descriptions can document multiple overlapping, and
complementary views on Cultural Heritage resources.
In recognizing the validity and value of multiple ways of describing bibliographic and other
resources, Tillett and Murray’s resource description theory pays homage to the physicist
Niels Bohr, who in 1927 posed a radical explanation for seemingly contradictory
observations of physical phenomena.5 According to Bohr, creating descriptions of nature is
the primary task of the physicist:
“It is wrong to think that the task of physics is to find out how nature is. Physics
concerns what we can say about nature.6”
Bohr’s complementarity principle states that a complete description of atomic-level
phenomena requires descriptions of both wave and particle properties. This is generally
understood to mean that in the normal language that physicists use to communicate
experimental results, the wholeness of nature is accessible only through the embrace of
complementary, contradictory, and paradoxical descriptions of it. Later in his career, Bohr
vigorously affirmed his belief that the complementarity principle was not limited to Quantum
Physics:
5
“In general philosophical perspective, it is significant that, as regards analysis and
synthesis in other fields of knowledge, we are confronted with situations reminding
us of the situation in quantum physics. Thus, the integrity of living organisms, and the
characteristics of conscious individuals, and most of human cultures, present features
of wholeness, the account of which implies a typically complementary mode of
description… We are not dealing with more or less vague analogies, but with clear
examples of logical relations which, in different contexts, are met with in wider
fields.7”
Within a library, there are many things catalogers, conservators, and preservation scientists –
each with their distinctive skills, points of view, and business rules – can say about Cultural
1 See “Part II: Building Data” in Peter Galison, Image & Logic: A Material Culture Of Microphysics (Chicago: University of Chicago Press, 2003), 370-431.
2 Exclusive control of classification schemes and of the records that named and described its specimens are said to have contributed to the success of the British Museum’s institutional mission in the 19th Century. Gordon McQuat, “Cataloguing Power: Delineating ‘Competent Naturalists’ And The Meaning Of Species In The British Museum,” The British Journal for the History of Science, 34, no. 1 (Mar., 2001), 1-28.
As a division of the British Museum, the British Library appears to have incorporated classification concepts (hierarchical structuring) from its parent and elaborated upon the Museum’s strategies for cataloging species.
3 “observation, n.”. OED Online. July 2011. Oxford University Press. http://www.oed.com/viewdictionaryentry/Entry/129883 (accessed 7/8/2011).
4 David C. Hay, UML And Data Modeling: A Vade Mecum For Modern Times (Bradley Beach NJ: Technics Press, Forthcoming 2011), 124-125.
5 Gerald Holton, “The Roots Of Complementarity,” Daedalus 117, no. 3 (1988): 151-197, accessed February 24, 2011, http://www.jstor.org/stable/20023980.
6 Niels Bohr, quoted in Aage Petersen, “The Philosophy Of Niels Bohr,” Bulletin of the Atomic Scientists 19, no. 7 (Sept. 1963): 12.
7 Niels Bohr, “Quantum Physics and Philosophy: Causality and Complementarity.” in Essays 1958-1962 on Atomic Physics and Human Knowledge (Woodbridge CT: Ox Bow Press, 1997), 7.
6
Heritage resources.8 Much of what these specialists say and do strongly impacts library users’
ability to discover, access, and use library resources in their original or surrogate forms. A
fuller appreciation of these resources calls for the integration of these multiple views – or
voices – into an articulated, accessible whole.
Reflecting Tillett’s and Murray’s joint LC Acquisitions and Bibliographic Access (ABA)
Directorate and Preservation Directorate worldview, the most fundamental complementary
views on Cultural Heritage resources involve describing a library’s resources in terms of
their information content – an iconic activity – and in terms of their physical properties – an
activity less well known. In the normal languages used to communicate their results,
Preservation Directorate conservators make condition assessments and record physical
measurements of items – while at the same time preservation scientists have instrumentation
are on hand to acquire optical and chemical data from submitted materials and from reference
collections of physical and digital media. Even though these assessments and measurements
may not be comprehensible by or accessible to most Library users, they possess a critical
logical relationship to bibliographic and other descriptions of those same resources. This is
because decisions regarding a resource’s fitness for purpose, it’s reformatting, and its long-
term preservation must take into account the physical characteristics of the resource.
Having things to say about Cultural Heritage resources – and having many “voices” with
which to say them – presents the problem of creating a well-articulated context for library-
generated resource descriptions as well as those from other sources. Murray and Tillett assert
that these contextualization issues must be addressed theoretically prior to implementation-
8 For cataloging theorists, the description of Cultural Heritage things of interest yields groups of statements that occupy different levels of abstraction. Upon regarding a certain physical object, a marketer describes product feature, a linguist enumerates utterances, a scholar perceives a work with known or inferred relationships to other works, etc.
7
level thinking, and that the demands of contextualization require visualization tools to
complement the narratives common to catalogers, scholars, and other users. This is where
mathematics and ethnomathematics make their entrance.
Ethnomathematics is the study of the mathematical practices of specific cultural groups over
the course of their daily lives and as they deal with familiar and novel problems.9 An
ethnomathematical perspective on Cultural Heritage resource description directs attention to
the construction of simple and complex resource descriptions, the patterns of descriptions
created, and the representation of these patterns when they are interpreted as expressions of
mathematical ideas. One advantage of operating from an Ethnomathematical perspective is
realizing that mathematical ideas can be expressed within a (sub)culture prior to their having
been identified and treated formally by Western-style mathematicians.
III. Resource Description as Graph Creation
Relationships between Cultural Heritage resource descriptions can be represented as
conceptually engaging and flexible, systems of connections mathematicians call Graphs.
The researchers argue that a full appreciation of key mathematical ideas underlying the
evolution of cataloging was only possible after the founding, naming, and expansion of one
field of mathematics (Graph Theory from the 1850’s on), and the eventual acceptance circa
1900 of Set Theory, a field founded amid intense controversy in 1874. Between the
emergence of this possibility and it’s actual exploitation by cataloging theorists – or by
anyone capable of considering library resource description and organization problems from a
mathematical perspective – rested a gulf of more than 100 years. It remained for scholars in
9 Marcia Ascher, Ethnomathematics: A Multicultural View of Mathematical Ideas (Pacific Grove, CA: Brooks/Cole Publishing Company, 1991). Marcia Ascher, Mathematics Elsewhere: An Exploration of Ideas across Cultures (Princeton: Princeton University Press, 2002).
8
the library world to begin addressing the issue. Notably, Tillett’s 1987 work on bibliographic
relationships10 and Svenonius’ 2000 definition of bibliographic entities in set-theoretic
terms11 identified mathematical ideas in cataloging theory and developed them formally. By
2009, Murray and Tillett proceeded to employ graph theory (expressed in set-theoretical
terms and in its highly informative graphical representation) as part of a broader historical
and cultural analysis.12
Cataloging theory had by 2009 haltingly embarked upon a new view on (a.) how resources in
libraries have been described and arranged via their descriptions – an activity which in
principle stretches back to catalogs in the Library of Alexandria,13 and (b.) how these
structured resource descriptions have evolved over time, irrespective of implementation.
Their investigations indicate that the increasingly formalized and refined rules that guided
Anglo-American catalogers had, by 1876, specified sophisticated systems of cross-references
(i.e., connections between bibliographic descriptions of works, authors, and subjects) –
systems whose characteristics were not the subject of formal mathematical treatment by
mathematicians of the time.14 Murray and Tillett found that library resource description
10 Barbara Tillett, “Bibliographic Relationships: Towards a Conceptual Structure of Bibliographic Information Used in Cataloging” (PhD. diss., University of California, Los Angeles, 1987).
11 As opposed to database implementations that permitted Boolean operations on records at retrieval time. For a set-theoretic treatment of bibliographic entities, see Elaine Svenonius, The Intellectual Foundation Of Information Organization (Cambridge, MA: MIT Press, 2000), 32-51.
12 http://www.slideshare.net/RonMurray/-the-graph-theoretical-library
13 Francis J. Witty, “The Pinakes Of Callimachus,” Library Quarterly 28, no. 1-4 (1958): 132-136.
14 Ronald J. Murray, “Re-Imagining The Bibliographic Universe: FRBR, Physics, And The World Wide Web,” Slideshare.net, last modified Oct 22 2010, http://www.slideshare.net/RonMurray/frbr-physics-and-the-world-wide-web-revised.
9
structures circa 1875 – when teased out of their book and card catalog implementations and
treated as graphs – are arguably more sophisticated than many employed in or proposed by
the World Wide Web Consortium’s (W3C) Library Linked Data initiative.15
Theory-Guided Implementation – The researchers note that cataloging theory has been both
helped and hindered by the use of Information Technology (IT) techniques like Entity-
Relationship modeling (E-R, first used extensively by Tillett in 1987 to identify bibliographic
relationships in cataloging records) and Object-Oriented (OO) modeling.16 They note that E-
R and OO modeling may be used effectively to create information systems from an inventory
of ‘things of interest’ and the relationships that exist among them. Unfortunately, the ‘things
of interest’ in Cultural Heritage institutions keep changing and may require redefinition
and/or aggregation. E-R and OO modeling as usually practiced are not designed to manage
the degree and kind of chances that take place.
Murray and Tillett assert that when trying to figure out what’s ‘out there’ in the
Bibliographic Universe, focus should first be placed on identifying and describing the things
of interest, what relationships exist among them, and what processes are involved in creation,
etc. of resource descriptions. Having accomplished this, attention can then be safely paid to
defining and managing information deemed essential to the enterprise (i.e., undertaking IT
system analysis and design). But if an IT-centric modeling technique becomes the bed upon
15 For an overview of the technology-driven Library Linked Data initiative, see http://linkeddata.org/faq. Murray and Tillett’s analyses of Cultural Heritage resource descriptions may be explored in a series of slideshows at http://www.slideshare.net/RonMurray/.
16 Pat Riva, Martin Doerr, and Maja Žumer, “FRBROO: Enabling a Common View of Information from Memory Institutions,” International Cataloging and Bibliographic Control 38, vol. 2 (June 2009): 30-34.
10
which the resource description theory itself is constructed, the resulting theory will be driven
in a direction that is strongly determined by the modeling technique.
Describing The Bibliographic Universe with Graphs
To appreciate their mathematical power and their many applications in the physical sciences,
engineering – and especially in Computer Science – the researchers shaped their
investigations into graph theory and its history17 to their perception of the needs of the
Cultural Heritage community. Ever since its 19th Century foundations (though scholars
regularly date its origins from Euler’s 1736 paper), and its move from the backwaters of
recreational mathematics to full field status by 1936, graph theory has concerned itself with
the properties of systems of connections – nowadays expressed in the form of the
mathematical objects called sets.18 In addition to its set notational form, graphs are also
depicted and manipulated in diagrammatic form as dots/labeled nodes linked by labeled or
unlabeled, simple or arrowed lines. For example, the graph X, consisting of one set of nodes
17 Dénes König, Theory Of Finite And Infinite Graphs, trans. Richard McCoart (Boston: Birkhaüser, 1990).
Fred Buckley and Marty Lewinter, A Friendly Introduction To Graph Theory (Upper Saddle River NJ: Pearson Education Inc., 2003).
Oystein Ore and Robin Wilson, Graphs And Their Uses. Washington DC: The Mathematical Association of America 1990.
Siriam Pemmaraju and Steven Skiena, Computational Discrete Mathematics: Combinatorics And Graph Theory With Mathematica.© (New York: Cambridge University Press, 2003).
18 “Set Theory, branch of mathematics that deals with the properties of well-defined collections of objects, which may or may not be of a mathematical nature, such as numbers or functions. The theory is less valuable in direct application to ordinary experience than as a basis for precise and adaptable terminology for the definition of complex and sophisticated mathematical concepts.”
Quoted from “Set Theory,” Encyclopædia Britannica Online. Oct 2010. Encyclopædia Britannica. http://www.britannica.com/EBchecked/topic/536159/set-theory (accessed Oct. 27 2010).
11
labeled A, B, C, D, E, and F and one set of edges labeled AB, BD, DE, EF, and FC, can be
depicted in set notation as X = {{A B C D E F}, {AB BD DE EF FC}} and can be depicted
diagrammatically as:
Figure 2. A Diagrammatic Representation Of Set X
When graphs are defined to represent different types of nodes and relationships, it becomes
possible to create and discuss structures that can support Cultural Heritage resource
description theory and application building. Like most forms of mathematics, graph theory’s
possibilities require restriction to the task at hand. Lacking a graph-theoretical approach
attentive to constraints and demands arising from and constrained by a tacit or explicit
resource description theory and/or practice, graph structures favored by an institution’s
system designers and developers – or those familiar to and favored by implementation-
oriented communities – may be invoked inappropriately.
The following diagrams depict simple resource description graphs based on real-world
bibliographic descriptions. Nodes in the graphs represent text, numbers, or dates and
relationships that can be unidirectional or bidirectional.
12
Figure 3. Library of Congress Catalog Data for Thomas Pynchon’s Novel Gravity’s Rainbow, Represented as an All-In-One Graph Labeled C
The all-in-one resource description graph in fig. 3 can be divided up and connected according
to the kinds of relationships that have been defined for Cultural Heritage resources. This is
the point where institutional, group, and individual ways of describing resources determine
the final structure of the graph. Once constructed, graph structures and their diagrammatic
representations are then further interpreted in terms of a tacit or explicit resource description
theory. In the case of graphs constructed to IFLA’s Functional Requirements for
Bibliographic Records standard,19 fig. 3 can be subdivided into four FRBR sub-graphs, to
yield fig. 4.
19 IFLA Study Group on the Functional Requirements for Bibliographic Records, Functional Requirements for Bibliographic Records: Final Report (München: K.G. Saur, 1998). This document is downloadable from http://www.ifla.org/VII/s13/frbr/frbr.pdf or as html: www.ifla.org/VII/s13/frbr/frbr.htm.
13
Figure 4. The All-In-One Graph in Figure 3, Separated Into Four FRBRWork, Expression, Manifestation, and Item Graphs
The four diagrams depict catalog data as four complementary FRBR W|E|M|I (W–Work, E–
Expression, M–Manifestation and I–Item) graphs. Note that the Item graph contains the call
numbers (used here to identify the location of the copy) of three physical copies of the novel.
This use of call numbers is qualitatively different from the values found in the Manifestation
graph, in that resource descriptions in this graph apply to the entire population of physical
copies printed on that occasion.
The descriptions contained in fig. 3’s FRBR sub-graphs reproduce bibliographic
characteristics found useful by catalogers, scholars, other educationally oriented end-users,
and to varying extents the public in general. Once created, resource description graphs and
sub-graphs (in mathematical notation or in simple diagrams like the above) can proliferate
and link in multiple and complex ways– in parallel with or independently of the resources
they describe. Figure 4’s diagrammatic simplicity becomes problematic when large quantities
of resources are to be described, when the number and kind of relationships recorded grows
large, and when more comprehensive but less detailed views of bibliographic relationships
are desired. To address these problems in a comprehensive fashion, Murray examined similar
situations in the sciences and borrowed another idea from the Physics community – Paper
Tools.
Paper Tools14
Paper tools are collections of symbolic elements (diagrams, characters, etc.), whose
construction and manipulation follow set rules and constraints.20 Berzelian chemical notation
(e.g., C6H12O6) and – more prominently – Feynman diagrams21 like those in fig. 5 are
examples of paper tools creation and use.
Figure 5. Feynman Diagrams Of Elementary Particle Interactions
Creating a paper tool requires that the rules for creating resource descriptions be reflected in
diagram elements, properties of diagram elements, and rules that define how
diagram/symbolic elements are connected to one another (e.g., the formula C6H12O6 specifies
six molecules of Carbon, twelve of Hydrogen, and six of Oxygen). For a FRBR paper tool,
the detailed bibliographic information in fig. 4 is progressively schematized in a way that
reflects FRBR definitions of bibliographic things of interest and their relevant relationships.
First, the four W|E|M|I descriptions in fig. 4 are given a common identity by linking them to
a C node, as in fig. 6.
20 Ursula Klein, ed., Experiments, Models, Paper Tools: Cultures Of Organic Chemistry In The Nineteenth Century, (Stanford CA: Stanford University Press, 2003).
Ursula Klein, ed., Tools And Modes Of Representation In The Laboratory Sciences, (Boston: Kluwer Academic Publishers, 2001).
David Kaiser, Drawing Theories Apart: The Dispersion Of Feynman Diagrams In Postwar Physics. (Chicago: University of Chicago Press, 2005).
21 For a more examples and an general description of Feynman diagrams see http://www2.slac.stanford.edu/vvc/theory/feynman.html
15
Figure 6. A FRBR Resource Description Graph
The diagram is then further schematized such that FRBR description types and relationships are
represented by appropriate graphical elements connected to other elements. For Murray, a FRBR
paper tool makes it much easier to construct and examine complex large-scale properties of resource
and resource description structures like fig. 7 (right side) without being distracted by text and link
detail.
Or
Figure 7. A FRBR Paper Tool Diagram Element (Left) and the Less SchematicFRBR Resource Description Graph It Depicts (Right)
The resource being described (but not shown) in the less schematic graph is represented
explicitly by a black dot in a circular slot by the more schematic paper tool version. Resource
descriptions are represented in fixed color and position relative to the resource/slot: the
Work-level resource description is represented by a blue box, Expression by a green box,
Manifestation by a yellow box, and Item by a red box. Depicting one aspect of the FRBR
model graphically, the descriptions closest to the black dot resource/slot are the most
concrete and those furthest away the most abstract. To minimize element use when pairs of
16
W|E|M|I boxes touch, the appropriate FRBR linking relationship for the relevant descriptions
(shown in the expanded graph) is implied but not shown.
With appropriate diagramming conventions, the process of exploring resource descriptions
complexes addressing combined issues of cataloging theory and institutional policy – results
in an ability to make better-informed judgments/computations about a resource description
and its referenced resource(s). Unlike most of their implemented counterparts, resource
description graphs are readily transformable to serve theoretical – and with greater
experience in thinking and programming along graph-friendly lines, practical – ends. One
example of this would be exploring the implications of removing redundant portions of
related resource descriptions as more copies of the same work are brought to the
Bibliographic Universe:
Copy #1
Or
+
Copy #2 At
Ft. Meade
Or
=
Or 17
Figure 8. FRBR Paper Tool Diagram Elements and the FRBR Resource Description Graphs They Depict
The FRBR paper tool and less schematic resource description graph in fig. 8 present the
results of a practical action: combining resource descriptions for two copies of the same
edition of the novel Gravity’s Rainbow.
Paper Tools, Exemplars, And Library Linked Data
With the four principles (observations, complementarity, graphs, and exemplars) to guide
them, Murray and Tillett are alert for opportunities to offer their informed approach and the
graph-based information structures they have identified or devised to guide the development
of future library information systems. The researchers assert that recent efforts by the W3C
Library Linked Data incubation group (LLD XG)22 to establish a historical context for its
data interoperability initiative can be an early beneficiary of their research.
The LLD XG initiative operates from an avowedly bottom-up, implementation-oriented
perspective – encouraging the reorientation of library metadata models, standards and
22 The Library Linked Data incubator group’s mission statement: “The mission of the Library Linked Data incubator group is to help increase global interoperability of library data on the Web, by bringing together people involved in Semantic Web activities—focusing on Linked Data—in the library community and beyond, building on existing initiatives, and identifying collaboration tracks for the future.
The group will explore how existing building blocks of librarianship, such as metadata models, metadata schemas, standards and protocols for building interoperability and library systems and networked environments, encourage libraries to bring their content, and generally re-orient their approaches to data interoperability towards the Web, also reaching to other communities. It will also envision these communities as a potential major provider of authoritative datasets (persons, topics...) for the Linked Data Web. As these evolutions raise a need for a shared standardization effort within the library community around (Semantic) Web standards, the group will refine the knowledge of this need, express requirements for standards and guidelines, and propose a way forward for the library community to contribute to further Web standardization actions.”
Quoted from “Library Linked Data Incubator Group Wiki,” World Wide Web Consortium, last modified July 1, 2011, http://www.w3.org/2005/Incubator/lld/
18
protocols, etc, towards those being developed for the Semantic Web.23 A report from this
group claimed success in having created library-relevant standards following the W3C
model,24 but lamented the perceived slow rate of adoption of Web-type technologies and
attitudes towards data collection and use.25 As part of their argument for speeding up the
adoption of the W3C’s Resource Description Format (RDF26), resource description standard,
they invoke Thomas Kühn’s concept of a paradigm:
23 The LLD Incubator Group defines library linked data as follows:
“Library. The word "library" (analogously to "archive" and "museum") refers to three distinct but related concepts: a collection, a place where the collection is located, and an agent which curates the collection and administers the location. Collections may be public or private, large or small, and are not limited to any particular types of resources.
Library data. "Library data" refers to any type of digital information produced or curated by libraries that describes resources or aids their discovery. Data used primarily for library-management purposes is generally out of scope. As discussed in more detail below, this report pragmatically distinguishes three types of library data based on their typical use: datasets, element sets, and value vocabularies.
Linked Data. "Linked Data" (LD) refers to data published in accordance with principles designed to facilitate linkages among datasets, element sets, and value vocabularies. Linked Data uses Web addresses (URIs) as globally unique identifiers for dataset items, elements, and value concepts, analogously to the library world's identifiers for authority control. Linked Data defines relationships between things; these relationships can be used for navigating between, or integrating, complementary sources of information.
Library Linked Data. "Library Linked Data" (LLD) is any type of library data that is either natively maintained, or merely exposed, in the form of RDF triples, thus facilitating linking.”
Quoted from “Draft Report With Transclusion,” Section Title: “Scope Of This Report,” World Wide Web Consortium, last modified June 10, 2011, http://www.w3.org/2005/Incubator/lld/wiki/DraftReportWithTransclusion#.22Library_Linked_Data.22:_Scope_of_this_report.
24 Ibid. Section title: “Bottom-Up Standards Can Be Successful But Garner Little Recognition.”
25 Ibid. Section title: “Libraries Do Not Adapt Well To Technological Change.” http://www.w3.org/2005/Incubator/lld/wiki/DraftReportWithTransclusion#Libraries_do_not_adapt_well_to_technological_change.
26 “Resource Description Framework (RDF),” RDF Working Group, last modified Feb 2, 2010, http://www.w3.org/RDF/.
19
“Translators of legacy library standards into Linked Data must recognize that
Semantic Web technologies are not merely variants of practices but represent a
fundamentally different way to conceptualize and interpret data. … digital data in
libraries has been managed predominantly in the form of ‘records’ -- bounded sets of
information described in documents with a precisely specified structure -- in
accordance with what may be called a Record Paradigm. The Semantic Web and
Linked Data, in contrast, are based on a Graph Paradigm. In graphs, information is
conceptualized as a boundless ‘web’ of links between resources … In the Graph
Paradigm, the ‘statement’ is an atomic unit of meaning that stands on its own and can
be combined with statements from many different sources to create new graphs -- a
notion ideally suited for the task of integrating information from multiple sources into
recombinant graphs.27”
27 The complete quote (spacing added) is: “Translators of legacy library standards into Linked Data must recognize that Semantic Web technologies are not merely variants of practices but represent a fundamentally different way to conceptualize and interpret data.
Since the introduction of MARC formats in the 1960s, digital data in libraries has been managed predominantly in the form of ‘records’ -- bounded sets of information described in documents with a precisely specified structure -- in accordance with what may be called a Record Paradigm.
The Semantic Web and Linked Data, in contrast, are based on a Graph Paradigm. In graphs, information is conceptualized as a boundless ‘web’ of links between resources -- in visual terms as sets of nodes connected by arcs (or ‘edges’), and in semantic terms as sets of ‘statements’ consisting of subjects and objects connected by predicates.
The three-part statements of Linked Data, or ‘triples,’ are expressed in the language of the Resource Description Framework (RDF). In the Graph Paradigm, the ‘statement’ is an atomic unit of meaning that stands on its own and can be combined with statements from many different sources to create new graphs -- a notion ideally suited for the task of integrating information from multiple sources into recombinant graphs.”
Quoted from “Library Data Must Be Conceptualized According To The Graph Paradigm,” World Wide Web Consortium, last modified June 10, 2011, http://www.w3.org/2005/Incubator/lld/wiki/DraftReportWithTransclusion#Library_data_must_be_conceptualized_according_to_the_Graph_Paradigm.
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Tillett and Murray think that the LLD initiative has reached a key stage in its efforts. There is
clearly an interest on the part of LLD XG implementation-focused technologists to place
their data-oriented standards and software development program in a larger conceptual and
technical context. They framed the issue within a scientific context by calling upon a
common interpretation of Thomas S. Kühn’s work on the development of scientific theories
(i.e., “normal science,” “revolutionary science,” 28) to advance their “Record Paradigm” vs.
“Graph Paradigm” argument. Unfortunately, Kühn’s use of that term clouds the picture.
Which Paradigm?
The Library Linked Data incubator group invoked the term “paradigm” to imply a historical
process by which the “Record Paradigm” will (or should) be displaced by the “Graph
Paradigm.” From their analysis, the normal practice of conceptualizing and implementing
bibliographic information as records will/should be displaced by a revolutionary practice
involving conceptualization and implementation in RDF. This turns out that during a
conference focused on his ground-breaking work on scientific progress, historians and
philosophers of science criticized Kühn layering too many meanings – according to Elizabeth
Masterman, twenty-one29 – onto the word “paradigm.
Masterman then sorted Kühn’s senses of paradigm into three classes30 – each of which
happens to be relevant describing the current situation in Cultural Heritage institutions.
Interestingly, many of Kühn’s many meanings of the word were touched upon in the LLD
28 Thomas S. Kühn, The Structure Of Scientific Revolutions (Chicago: University of Chicago Press), 1962.
29 Margaret Masterman, “The Nature of a Paradigm,” in Criticism And The Growth Of Knowledge. International Colloquium In The Philosophy of Science, ed. Imre Lakatos and Alan Musgrave (New York: Cambridge University Press, 1970), 59-89.
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XG report.31 Many of Kühn’s senses of the word engage institutional missions and
managerial issues, with a smaller quantity falling more naturally within the scope of a group
tasked with investigating data formats and related technologies.
Metaphysical Paradigms – Claims about new vs. old ways of seeing, critiques of
governing beliefs (towards catalogers, cataloging practices, and their data products)
fall into this category.
Sociological Paradigms – Attempts to determine and speed the rate of adoption of
Web innovations in the library world would collect here. Innovation adoption studies
in IT environments have been performed by business or sociologically focused parties
operating under a Diffusion of Innovations paradigm.32
Artifact Paradigms – Creation, update and/or replacement of classic cataloging
works, rulebooks, textbooks, and physical & mental tools constitute the most concrete
sense of the term. These are information products within which standards are defined
30 Masterman, ibid, 65-66.
31 Conceptual models, applying Semantic Web technology, workflows, data management, outreach, etc. Quoted From “Topics For LLD Discussion And Use Cases,” World Wide Web Consortium, last modified June 10, 2011, http://www.w3.org/2005/Incubator/lld/wiki/Topics.
32 Everett M. Rogers Diffusion of Innovations, 5th ed. (New York: Free Press. 2003). The sociologist Everett Rogers defined an innovation as any thing, concept, or event perceived as new within an organization or community. Social networks convey information about an innovation, with key roles having a critical effect on adoption.
Rogers also identified five perceived attributes of an innovation that determine its rate of adoption within an organization: relative advantage, comparability, complexity, trialability, and observability. The phrases “early adopter,” “late adopter,” and “barriers to adoption” come from Rogers’ research program. A review of empirical research on information technology diffusion has identified four innovation adoption contexts XXXX.
The LLD XG employs Diffusion of Innovations terminology in its report, but did not rate its own topic against the perceived innovation attributes listed above.
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and documented and from which old and new data models, schema, etc., emanate and
contend. Creation, modification, and use of data structures, IT architectures, etc. that
implement cataloging/resource description rules involve data and application-focused
library world technologists in varying roles.
Exemplars, Not Paradigms – Kühn, acknowledging that the paradigm concept he introduced
had taken on a life of its own, continued to elaborate upon the runaway concept, but
introduced the concept of an Exemplar to describe what he meant the first time. To Kühn,
exemplars are sets of concrete problems and solutions encountered over the course of one’s
education, the solution of which requires mastery of relevant models, builds knowledge
bases, and hones problem-solving skills. Every student in a field is expected to demonstrate
mastery by engaging their field’s exemplars. with exemplars being added to the set as new
puzzles appear and are solved.
To Tillett and Murray, their program of identifying, developing, and making Cultural
Heritage resource description exemplars available for analysis and discussion reflects Kühn’s
original interest in describing how science is practiced, taught, and learned and how they
change over time. They seek results that can be implemented across differing technologiesA
collection of Cultural Heritage resource description exemplars developed and over time and
presented for study, mastery, improvement, and use would include treatments of familiar,
time-tested resources that had been innovative in their time:
A manuscript (individual and related multiples, published but host to history, imaginary, etc.)
A monograph in one edition (individual and related multiples)
A monograph in multiple editions (individual and related multiples)
A publication in multiple media, sequentially or simultaneously created23
more complex ones:
A continuing publication (individual and related multiple publications, special editions, name, publisher, editorial policy changes, etc.)
A library-hosted multimedia resource and its associated resource description network
A World Wide Web page and its underlying globally-distributed multimedia resource network, changing over time
and then proceed to very complex ones, as will be illustrated below.
Exemplars vs. Use Cases – As products of and guides for theory-making, resource
description exemplars have different origins and audiences than those for “use cases,” the
software modeling technique employed by the LLD XG33 in support of requirements
specification.
“A use case in software engineering and systems engineering, is a description of steps
or actions between a user (or ‘actor’) and a software system which leads the user
towards something useful. The user or actor might be a person or something more
abstract, such as an external software system or manual process… Use cases are
mostly text documents, and use case modeling is primarily an act of writing text and
not drawing diagrams. Use case diagrams are secondary in use case work.34”
The FRBR paper tool was developed specifically to allow a cataloging theorist or other party
employing FRBR-based cataloging rules to create and explore simple and complex resource
description structures from bibliographic data, as well as to define resource description
structures as part of a theoretical exploration. The use of diagrams in support of
33 Daniel Vila Suero, “Use Case Report,” World Wide Web Consortium, last modified June 27, 2011, http://www.w3.org/2005/Incubator/lld/wiki/UseCaseReport.
34 “Use Case,” Wikipedia, last modified June 13, 2011, http://en.wikipedia.org/wiki/Use_case.
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conceptualization and information system design is deliberately patterned after professional
data modeling theory and practice.35 The things of interest described in Exemplars – after
conceptual and logical data modeling and then implementation take place – are represented
in part by data that is collected, managed, and manipulated by information systems.
Murray notes that a resource description theorist, in addition to creating exemplars from
real bibliographic data and other sources, would also want to be able to speculate
diagrammatically about possible resource/description configurations that will require
improvements in existing information technologies. For example, it is as important to find
out what can’t be done with the current FRBR model at library and Internet scales as it is to
explain routine cataloging or tagging activities. Discovering system limitations is better done
in advance by simulating uncommon circumstances than by having problems appear in
production systems.
Cultural Heritage Resource Description Exemplars As Problem Solution Sets
The FRBR paper tool’s flexibility is useful for exploring potentially complex bibliographic
relationships created or uncovered by scholars – parties whose expertise lies in identifying,
interrelating, and discussing creative concepts and influences across a full range of
communicative expressions. The work products of scholars – especially those creations that
are dense with quotations, citations, and other types of direct and derived textual and
graphical reference within and beyond themselves – are excellent environments for paper
tool explorations and exemplar fitness-for-purpose testing. They also pose real-world
challenges for designers of paradigm-shifting information systems. Exemplar-minded paper
tool explorations of scholarly treatments of a 19th Century American novel and of 18th
35 Graeme Simsion, Data Modeling: Theory and Practice (Bradley Beach NJ: Technics Press, 2007), 333.
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Century French poems drawn from state archives are presented below to illustrate how
exemplar-based information system design and pedagogy can be informed by diagrammatic
representations of bibliographic and other relationships.
From Moby-Dick to Mash-Ups – A Publication History and Multimedia Mash-Up Exemplar
Problem: Document the publication history of print copies of a literary work, identifying
editorally driven content transfer across print editions, as well as content transformation in
support of multimedia resource creation.
Solution: After identifying a checklist for print edition publication and tracing key features
of a Moby-Dick and Orson Welles-themed multimedia resource appropriation and
transformation network, Murray used the FRBR paper tool and additional connection rules to
create a Resource Description Diagram (RDD) that represented a scholar’s documentation of
the printing history (from 1851 to 1976) of Herman Melville’s epic novel, Moby-Dick.36
36 Herman Melville, Moby-Dick (New York: Harper & Brothers; London: Richard Bentley 1851).
Moby-Dick edition publication history excepted from G. Thomas Tanselle, Checklist Of Editions Of Moby-Dick 1851-1976. Issued On The Occasion Of An Exhibition At The Newberry Library Commemorating the 125th Anniversary Of Its Original Publication (Evanston and Chicago: Northwestern University Press and The Newberry Library, 1976).
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Figure 9. A Moby-Dick Resource Description Diagram, Depicting Relationships Between PrintingsMade Between 1851-1976 (Greatly Reduced Scale)
To reduce displayed complexity, sets of FRBR diagram elements were “collapsed” into green
shaded squares representing entire editions/printings, yielding fig. 9.37 Two or more lines
converging on a green square from above indicate that a printing was created by combining
parts of multiple texts – a technique similar to that of the mash-ups published on the World
Wide Web. Squares not linked to any others indicate that Tanselle had not established the
predecessors of the depicted editions – a condition which speaks to the benefits to be
acquired by exemplar-minded collaborative description and diagram creation.
When taken as scholarly documentation, Melville scholars, enthusiasts, and scholarly
organizations38 can examine, discuss and add to the diagram and increase its documentary
and educational (for scholars, etc.) value. The wealth of descriptive information available for
Moby-Dick in all its forms justifies divisions of labor among Cultural Heritage institutions
37 Ronald J. Murray, “From Moby-Dick to Mash-Ups: Thinking About Bibliographic Networks,” Slideshare.net, last modified April 2011, http://www.slideshare.net/RonMurray/from-moby-dick-to-mashups-revised. The Moby-Dick resource description diagram was presented to the American Library Association Committee on Cataloging: Description and Access at the ALA Annual Conference 2010 on July 2010.38 “The Life and Works of Herman Melville” The Life and Works of Herman Melville, last modified July 25, 2000, http://melville.org.
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(to provide baseline structure and content), and parties who flesh out the structure with
general and specific content.
When promoted to exemplary problem-solution status by catalogers and others describing
similar resources, attention and discussion can shift on exemplar sufficiency, i.e., does it
solve the description problem by accommodating and structuring available information about
the resource? If, in the face of information flowing in from all quarters, the exemplar cannot
accommodate the variety of information known to benefit resource discovery, identification,
selection, navigation, etc., the opportunity then exists to modify or replace the exemplar with
one that does a better job. This more focused process of exemplar identification or creation
followed by modification, and replacement reflects Kühn’s and historian of science Kaiser’s
interests in how work gets done in the sciences, as well as their rejection of paradigms as
eerie self-directing processes.39
Extending Or Replacing Exemplars– In its original form, the Moby-Dick resource
description diagram (and the exemplar it implied) only covered complete printed publications
of Melville’s work. As a test of the FRBR paper tool’s ability to accommodate both
traditional and modern creative expressions in individual and aggregate form – while having
the result continue to serve theoretical, practical, and educational ends – Murray went on to
incorporate a resource description network for Alex Itin’s Moby-Dick-themed multimedia
mash-up, Orson Whales40 into the RDD. The four-minute long Orson Whales multimedia
mash-up contains hundreds of hand-painted page images from the novel, excerpts from a Led
Zeppelin song ‘Moby Dick,’ parts of two vocal performances by the actor Orson Welles, and
a video clip from Welles’ motion picture Citizen Kane. The result is shown in fig. 10.
39 Kaiser, 2005, 385-386.28
Figure 10. A Resource Description Diagram Of Alex Itin’s Moby-Dick Multimedia Work,Depicting The Resources And Their FRBR Descriptions.
The leftmost group of descriptions in fig. 10 depicts various releases of Led Zeppelin’s
musical work, “Moby Dick.” The central group depicts the sources of two Orson Welles
audio dialogues after they had been ripped (i.e., digitized from physical media) and made
available online. The grouping on the right depicts the Orson Whales mash-up itself and
collections of digital images of painted pages taken from two printed copies of the novel. The
layout and connectivity suggests a mechanism for navigating to the original resources from
any component of the mash-up.
Content in the custody in other Cultural Heritage institutions can also benefit from a paper
tool approach, provided things of interest and relationships between them can be defined
adequately.
40 The New York artist describes his creation: “It is more a less a birthday gift to myself. I've been drawing it on every page of Moby Dick (using two books to get both sides of each page) for months. The soundtrack is built from searching ‘moby dick’ on YouTube (I was looking for Orson's Preacher from the the [sic] John Huston film)... you find tons of Led Zep [sic] and drummers doing Bonzo and a little Orson... makes for a nice Melville in the end. Cinqo [sic] de Mayo I turn Forty. Ahhhhhhh the French Champagne.”
Quoted from Alex Itin, “Orson Whales,” YouTube, last modified Jan 2011, http://www.youtube.com/watch?v=2_3-gEm6O_g.
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Poetry and The Police – An Archival Content Identification and Critical Analysis Exemplar
Problem: Examine archival collections and select, describe, and document ownership and
other relationships of a set of documents (poems) alleged to have circulated within a social
group.
Solution 1: In his 2010 work, Poetry and the Police: Communication Networks in
Eighteenth-Century Paris, historian Robert Darnton studied a 1749 Paris police investigation
into the transmission of poems highly critical of Louis XV. After combing state archives for
police reports, scraps of paper once held as evidence, and other archival materials, Darnton
was able to construct a poetry communication network diagram41 which, along with his
narrative account, identified the parties who owned, copied, and transmitted six scandalous
poems and placed their actions in a social and political context.
Solution 2: Darnton’s analysis treated each poem as a separate creative work,42 enabling the
use of the FRBR paper tool (as a bookkeeping device) instead of one designed to aggregate
and describe archival materials. Murray was able to devise a more articulated FRBR paper
tool version of the network. Figure 11 depicts part of the of the poetry communication
network.
41 Robert Darnton, Poetry And The Police: Communication Networks In Eighteenth-Century Paris (Cambridge MA: Belknap Press of Harvard University Press, 2010), 16.
42 Ronald J. Murray in a discussion with the author, Sept 20, 2010.
Darnton considered the poems retrieved from the archives as distinct intellectual creations –which permitted the use of FRBR diagram elements for the analysis. Otherwise, a paper tool with diagram elements based on the archival descriptive standard ISAD(G) would have been used. Committee on Descriptive Standards, “ISAD (G): General International Standard Archival Description,” (Stockholm, Sweden, 1999).
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Figure 11. A Section Of Darnton’s Poetry Communication network
The FRBR paper tool version of the poetry communication network43 is composed of:
Tan squares that depict individuals (clerks, professors, priests, students, etc.) who
read, and discussed, copied and passed along the poems.
FRBR diagram elements that depict written poetry on scraps of paper (treated as
resources), in police custody, admitted to have existed by suspects, or assumed to
have existed by the police. Paper tool conventions can accommodate lost and
nonexistent but describable resources – if theory and business rules permit.
Arrowed lines that represent relationships between a poem and the parties who
owned copies, those who created or received copies of the poem, etc.
With Darnton’s monograph to provide background information regarding historical
personages involved, relationships between the works and the people, his document selection
from archival fonds, the above solution can first of all serve as enhanced documentation for
43 The complete poetry communication diagram may be viewed at: XXXXX31
Darnton’s analysis and discussion. It can then serve then as an exemplar for catalogers,
scholars, and others who want a solution to the problem of identifying, describing, and
discussing as individual works documents ordinarily grouped into archival fonds.
A Paper Tool Into a Power Tool
Murray notes that there are limits to what they can do with a hand-drawn FRBR paper tools.
While he was able to depict large-scale bibliographic relationships that probably had not
been observed before, he had to stop building the Moby-Dick diagram because he could not
put the useful information he had into a static, hand-drawn diagram. What he thinks is
needed is automated assistance in creating resource description diagrams from bibliographic
records. With that capability at hand, cataloging theorists and parties with scholarly and
pedagogical interests could more efficiently and interactively examine how scholars and
sophisticated readers describe significant quantities of analog and digital resources.
Murray asserts that it would be extremely useful to begin a scholarly discussion or a lecture
by saying “Given a Moby-Dick resource description network …” and then to be able to argue
or teach directly from a diagram depicting all copies of all printings of Moby-Dick – along
with all adaptations and excerpts – in a given Bibliographic Universe (such as the records
that appear in OCLC’s WorldCat bibliographic database). Resource description diagrams,
created from real-world or theoretically motivated considerations, would then provide a
diagrammatic means for depicting the precise and flexible underlying mathematical
representations that, heretofore unrecognized, serve resource description ends. If the structure
of a well-motivated resource description diagram makes requirements that an IT system
cannot handle all, cataloging theorists and information technologists alike will then know of
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that system’s limitations and decide how to mitigate them and/or how to improve system
capabilities.
Cataloging Theory, Tool-Making, Education, And Practice
Tillett and Murray note that the resource description theory presented offers new and
enhanced roles and benefits for Cultural Heritage personnel as well as for the scholars,
students, and those members of the general public who require support not just for searching,
but also for collecting, reading, writing, collaborating, monitoring, etc.44 Information systems
that couple a modern, high-level understanding about how resources are described,
organized, and presented for exploration with data models that support multiple points of
view can support those requirements.
Tillett and Murray assert that what used to be called cataloging theory and practice –
disciplines that did not especially interest many outside of Cultural Heritage institutions – has
evolved into a much more comprehensive multilevel activity which can be approached with
at least two distinct points of view. The researchers consider their approach as providing a
cosmological-level view of the Bibliographic Universe. This perspective on existing or
imaginable large-scale configurations of Cultural Heritage resource descriptions is a
necessary complement to a quantum-level approach – characterized by IT-related
specificities such as character sets, identifiers, RDF triples, triplestores, etc. and enabling
powerful but unconstrained and theory information processing capabilities naïve to theory –
pursued by Semantic Web technologists. Murray asserts that both views – and actions taken
in pursuit of those views – are essential for progress. He notes in the history of physics is
44 Carole L. Palmer, Lauren C. Teffeau, and Carrie M. Pittman, Scholarly Information Practices For The Online Environment: Themes From The Literature And Implications For Library Science Development (Dublin OH: OCLC Research, 2009), http://www.oclc.org/programs/publications/reports/2009-02.pdf.
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brightly illuminated by mutually influential interactions of cosmological- and quantum-level
theories, practices, and pedagogy – and that workers in Cultural Heritage institutions and
technologists pursuing World Wide Web Consortium initiatives would do well to reflect on
that finding.
Ready for the Future – And Creating The Future
Tillett and Murray assert that exploring the cultural, scientific, and mathematical ideas
underlying Cultural Heritage resource description, the identification, study, and teaching of
exemplars, and exploiting the theoretical reach and bookkeeping capability of their paper tool
(or of ones created by their colleagues) pay homage to the Cultural Heritage community’s
170+ year-old talent for pragmatic, implementation-oriented thinking while pointing out a
rich set of possibilities for future service. The community can draw inspiration from
geometrician Bernhard Riemann’s justification for thinking outside of the box:
“The value of non-Euclidean geometry lies in its ability to liberate us from preconceived
ideas in preparation for the time when exploration of physical laws might demand some
geometry other than the Euclidean.45”
Taking Riemann to heart, Murray asserts that the value of describing Cultural Heritage
resources as observations organized into graphs, and of attending to the exemplars that have
evolved over time and circumstance lies in their potential to liberate the Cultural Heritage
community from preconceived ideas about resource description structures and points of view
on those resources. Having achieved that goal, the Cultural Heritage community would then
be ready when the demand came for resource description structures that are more flexible and
powerful than the traditional ones. Mindful of the unprecedented development of the World
45 G.F.B. Riemann quoted in Marvin J. Greenberg, Euclidean And Non-Euclidean Geometry: Development And History (New York: W.H. Freeman and Company, 2008), 371.
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