Request for Proposal Document (RFP) For Procurement of CTS ... -RFP-Grid-Scanner.pdf · IDBI Bank...

IDBI Bank Ltd. RFP for CTS Cheque Scanners

of 110 IDBI BANK Ltd.

RReeqquueesstt ffoorr PPrrooppoossaall DDooccuummeenntt

((RRFFPP))

FFoorr

Procurement of CTS Cheque Scanners



Document Control Sheet

Name of the Company IDBI BANK LIMITED

Issue of Bid Documents 11-09-2013 to 03-10-2013

(excluding holidays if any) Between 10 00 Hrs

to 16 00 Hrs on all working days.

Cost of the Bid Documents Rs.10,000/- (Rupees Ten Thousand only) in the

form of Demand draft from any scheduled

commercial bank in favour of ‘IDBI Bank

Limited’, payable at Mumbai.

Last date for submission of queries 15 00 Hrs on 18-09-2013

Pre-bid meeting with Vendors on queries raised 10 30 Hrs on 21-09-2013

Last Date and Time for Receipt of Bids 15 00 Hrs on 03-10-2013

Date and Time of Opening of Technical Bids 16 00 Hrs on 03-10-2013

Place of Opening of Bids/ Pre-bid meeting IDBI Intech Ltd.

IDBI Building, Plot No.39-41,

Sector-11, CBD Belapur,

Navi Mumbai – 400 614

Address for Communication Shri Ramasubramaniam Bangaru

Project Manager

IDBI Intech Ltd.

IDBI Building, Plot No.39-41,

Sector-11, CBD Belapur,

Navi Mumbai – 400 614

E-mail: [email protected]

Note: (i) This tender document is not transferable.

(ii) If a holiday is declared on the dates mentioned above, the bids shall be received

/ opened on the next working day at the same time specified above.

(iii) This tender document has 110 pages.

IDBI Bank Ltd.



Disclaimer

The information contained in this Request for Proposal (RFP) document or information

provided subsequently to the bidder(s) or applicants whether verbally or in documentary

form, by or on behalf of IDBI Bank Limited (IDBI Bank/Bank), is provided to the

bidder(s) on the terms and conditions set out in this RFP document and all other terms

and conditions, subject to which such information is provided.

This RFP document is not an agreement and is not an offer or invitation to offer by IDBI

Bank. This RFP is to invite proposals from applicants, who are qualified to submit the

bids (“Bidders”). The purpose of this RFP is to provide the Bidder(s) with information to

assist the formulation of their proposals (Bids). This RFP does not claim to contain all the

information, which each Bidder may require. Each Bidder should conduct its own

investigations, analysis and should check the accuracy, reliability and completeness of

the information in this RFP and wherever necessary obtain independent advice. IDBI

Bank makes no representation or warranty and shall incur no liability under any law,

statute, rules or regulations as to the accuracy, reliability or completeness of this RFP.

IDBI Bank may in its absolute discretion, but without being under any obligation to do

so, update, amend or supplement the information in this RFP.

The information contained in the RFP document is selective and is subject to update,

expansion, revision and amendment. It does not purport to contain all the information that

a Bidder may require. IDBI Bank does not undertake to provide any Bidder with access

to any additional information or to update the information in the RFP document or to

correct any inaccuracies therein, which may become apparent. IDBI Bank reserves the

right of discretion to change, modify, add to or alter any or all of the provisions of this

RFP and/or the bidding process, without assigning any reasons whatsoever. Such change

will be intimated or made accessible to all Bidders. Any information contained in this

document will be superseded by any later written information on the same subject made

available to all recipients by IDBI Bank.

IDBI Bank may in its absolute discretion, but without being under any obligation to do

so, update, amend or supplement the information in this RFP.

IDBI Bank reserves the right to reject any or all the expression of interest /proposals

received in response to this RFP at any stage without assigning any reason whatsoever.

The decision of IDBI Bank shall be final, conclusive and binding an all the parties.



TABLE OF CONTENTS

SECTION 1: INTRODUCTION ......................................................................................................................6

1. Overview ..................................................................................................................................... 6

2. Terminologies and Abbreviations ............................................................................................... 7

SECTION 2: INVITATION FOR BIDS ...........................................................................................................9

1. Invitation for Bids ....................................................................................................................... 9

2. Due Diligence ............................................................................................................................. 9

3. Cost of Bid .................................................................................................................................. 9

4. Cost of RFP / Bid document ....................................................................................................... 9

5. Content of Bid/RFP Document ................................................................................................. 10

6. Clarification of Bid Documents ................................................................................................ 10

7. Amendment of Bid Document/RFP Document ........................................................................ 11

SECTION 3: INSTRUCTION TO BIDDERS (ITB) ..................................................................................... 12

1. Documents constituting the Bid ................................................................................................ 12

2. Bid Currencies .......................................................................................................................... 14

3. Bid Security (EMD) .................................................................................................................. 14

4. Period of Validity of Bids ......................................................................................................... 16

5. Bid Submission ......................................................................................................................... 16

6. Rejection of Bid ........................................................................................................................ 18

7. Deadline for Submission of Bids .............................................................................................. 18

8. Late Bids ................................................................................................................................... 18

9. Modification and Withdrawal of Bids ...................................................................................... 19

10. Opening of Technical Bids ..................................................................................................... 19

11. Opening of Financial Bids ...................................................................................................... 21

12. Clarification of Bids ................................................................................................................ 21

13. Eligibility Criteria .................................................................................................................. 22

14. Technical Eligibility Criteria ...................................................................................................... 22

15. Documents to be submitted ........................................................................................................ 23

16. Rectification of Errors............................................................................................................. 25

17. Rejection / Acceptance of Bid ................................................................................................ 25

18. Cancellation of Bid ................................................................................................................. 26

19. Evaluation and comparison of Bids ........................................................................................ 26

20. Contacting IDBI ...................................................................................................................... 30

21. IDBI’s right to accept any Bid and to reject any Bid or all Bids ............................................ 30

22. Notification of acceptance of Bid ........................................................................................... 31

SECTION 4: TERMS AND CONDITIONS OF THE RFP / CONTRACT ................................................... 34

1. Definitions................................................................................................................................. 34

2. Interpretation ............................................................................................................................. 36

3. Conditions Precedent ................................................................................................................ 38

4. Standard of Performance........................................................................................................... 38

5. Use of Contract Documents & Information .............................................................................. 39

6. Indemnity .................................................................................................................................. 39



7. Scope of Work .......................................................................................................................... 40

8. Warranty ................................................................................................................................... 41

9. Annual Maintenance Contract .................................................................................................. 41

10. Contract Amendments ............................................................................................................ 42

11. Delay in the Vendor’s/Bidder Performance ............................................................................ 42

12. User Acceptance Test and Quality Check .............................................................................. 43

13. Payment Terms ....................................................................................................................... 43

14. Resolution of Disputes ............................................................................................................ 44

15. Delivery Schedule ................................................................................................................... 46

16. ‘NO CLAIM’ Certificate ........................................................................................................ 46

17. Survival ................................................................................................................................... 46

18. No Agency .............................................................................................................................. 46

19. No Set-off, counter-claim and cross claims. ........................................................................... 47

20. Key Performance Measurements ............................................................................................ 47

21. Commencement and Progress ................................................................................................. 47

22. Start of Installation:................................................................................................................. 47

23. Contract Prices & Period ........................................................................................................ 47

24. Representations and Warranties .............................................................................................. 48

25. Confidentiality ........................................................................................................................ 51

26. Termination ............................................................................................................................. 54

27. Consequences of Termination................................................................................................. 55

28. Relationship between the Parties: ........................................................................................... 57

29. No Assignment........................................................................................................................ 57

30. Entire Contract ........................................................................................................................ 57

31. Governing Law ....................................................................................................................... 58

32. Jurisdiction of Courts .............................................................................................................. 58

33. Suspension of Payment to the Vendor/ Bidder ....................................................................... 58

34. Time Limit for the Commencement of Work ......................................................................... 58

35. Period of Contract ................................................................................................................... 58

36. Force Majeure ......................................................................................................................... 59

SECTION 5: TECHNICAL SPECIFICATIONS .......................................................................................... 60

SECTION 6: BILL OF MATERIAL ............................................................................................................. 62

SECTION 7: BIDDER INFORMATION ...................................................................................................... 64

ANNEXURE -1:CONTENTS AND FORMAT OF TECHNICAL BID .......................................................... 65

ANNEXURE -2: CONTENTS AND FORMAT OF FINANCIAL BID .......................................................... 93

ANNEXURE -3: SERVICE LEVEL REQUIREMENTS .............................................................................. 96

ANNEXURE -4: IDBI BANK BRANCHES ................................................................................................. 98



SECTION 1: INTRODUCTION

IDBI Bank Limited (IDBI Bank/Bank) is a company incorporated and

registered under Companies Act, 1956 (1 of 1956) and a banking

company under section 5 (c) of the Banking Regulation Act, 1949 (10 of

1949). IDBI Bank is also a scheduled bank as notified by the Reserve

Bank of India (RBI) under the Reserve Bank of India Act, 1934. RBI has

categorized IDBI Bank under a new sub group "other public sector bank".

IDBI Bank is engaged in providing finance to industries and banking

business. As on July 31, 2013, IDBI Bank had a network of 1111

branches across the country.

1. Overview

Reserve Bank of India (RBI) has introduced an Image Based Cheque

Truncation System (CTS), for improving the process of collection and

realization of Cheque(s), physically presented to the drawee branch i.e.

where the drawer has the account. CTS is governed by the provisions of

Negotiable Instruments Act 1881, Information Technology Act, 2000 and

Bankers’ Book Evidence Act, 1891 as amended from time to time and

other applicable laws and directives as may be specified by the RBI in

this behalf.

To participate actively in the RBI initiative on CTS, IDBI Bank has

implemented and operationalized CTS. CTS requirements are based on

the contents outlined in this RFP in addition to any clarifications /

directives, which may be issued by RBI from time to time.



2. Terminologies and Abbreviations

API Application program Interface

ATS Annual Technical Support

CD Compact Disc

CHI Clearing House Interface

CHS Clearing House System

DD Demand Draft

DW Dividend Warrant

FTP File Transfer Protocol

IQA Internal Quality Assurance

IQU Internal Quality Usage

IW Inward

LAN Local Area Network

MICR Magnetic Ink Character Recognition

MIS Management Information Systems

OCR Optical Character Recognition

OLRR Online Reconciliation reports

ORA Online Reverse Auction

OW Outward

PDC Post Dated Cheque

PKI Public Key Infrastructure

PO Purchase Order

RPU Regional Processing Unit

RFP Request For Proposal

RTGS Real Time Gross Settlement

SWIFT Society for Worldwide Interbank Financial

Telecommunication

SLA Service Level Agreement



TCO Total Cost of Ownership

WAN Wide Area Network



SECTION 2: INVITATION FOR BIDS

1. Invitation for Bids

This “Invitation for Bids” / “RFP” is to Supply, Install, Maintain and Support the

hardware required for proposed CTS solution at IDBI Bank and its Branches. Sealed

offers / Bids prepared in accordance with this RFP should be submitted to Shri

Ramasubramaniam Bangaru, IDBI Intech Ltd., IDBI Building, Plot No.39-41, Sector-

11, CBD Belapur, Navi Mumbai – 400 614 on or before 15 00 Hrs on 03-10-2013.

2. Due Diligence

The Bidder is expected to examine all instructions, forms, terms and specifications in

this RFP. Bid shall be deemed to have been done after careful study and examination

of this RFP with full understanding of its implications. The Bid should be precise,

complete and in the prescribed format, as per the requirement of this RFP. Failure to

furnish all information required by this RFP or submission of a Bid not responsive to

this RFP in each and every respect will be at the Bidder’s risk and may result in

rejection of the Bid for which IDBI Bank shall not be responsible.

3. Cost of Bid

The Bidder shall bear all costs associated with or incidental to the preparation and

submission of its Bid and IDBI Bank, shall in no case be held responsible or liable for

these costs, regardless of the conduct or outcome of the bid process including but not

limited to cancellation / abandonment / annulment of the bidding process.

4. Cost of RFP / Bid document

Cost of RFP / Bid document is Rupees Ten Thousand only (Rs.10,000/-). The

prospective Bidder is required to pay the prescribed amount in the form of Demand

Draft from any scheduled commercial bank in favour of ‘IDBI Bank Limited’,

payable at Mumbai, at the time of purchasing the RFP/Bid Document.



In case, the Bid/RFP Documents are downloaded from the web-site of IDBI Bank

(www.idbi.com) the prescribed amount towards the cost of Bid/RFP Document

should be paid (by Demand Draft from any scheduled commercial bank in favour of

‘IDBI Bank Limited’, payable at Mumbai), along with the submission of the Bid

response. Bids without the payment of amount towards the cost of Bid Document

shall be rejected. The Cost of RFP /Bid document is non-refundable.

5. Content of Bid/RFP Document

IT hardware requirements, bid procedures and General Terms & Conditions are

prescribed in the RFP documents. The RFP document includes:

Section 1: Introduction

Section 2: Invitation for Bids

Section 3: Instructions to Bidders

Section 4: Terms and Conditions

Section 5: Technical Specifications

Section 6: Bill of Material

Section 7: Bidder Information

Annexure – 1: Contents and Format of Technical Bid

Annexure – 2: Contents and Format of Financial Bid

Annexure – 3: Service Level Requirements

Annexure – 4: IDBI BANK Branches

6. Clarification of Bid Documents

A prospective Bidder requiring any clarification of this RFP may notify IDBI Bank

in writing by E-mail. The following personnel may be contacted for this purpose.

Name of the officer Contact Particulars

Shri Ramasubramaniam Bangaru Email: [email protected]

IDBI Bank may hold a pre-bid meeting for any request or queries for clarification

on the Bid Documents, from the prospective Bidders, which it receives not later than

15:00 Hrs on 18-09-2013. Further, IDBI Bank may also respond by E-



mail/Letter/Fax if deemed necessary, to all clarifications, without identifying the

source of the inquiry. The pre-bid meeting may be held at 10:30 Hrs on 21-09-2013

in IDBI Bank premises as mentioned above. IDBI Bank shall not be responsible for

any delay caused due to external agency.

7. Amendment of Bid Document/RFP Document

IDBI Bank reserves the sole right for including any addendum to this entire Bid

process. The Bidders shall not claim as a right for requiring IDBI Bank to do the

aforesaid.

At any time before the deadline for submission of Bids / offers, IDBI Bank may, for

any reason whatsoever, whether at its own initiative or in response to a clarification

requested by prospective Bidders, modify this RFP / Bid Document and all such

modifications shall be binding on them.

The amendments made to this RFP shall be brought to the notice of all prospective

Bidders, who have received this RFP, either by E-mail or Fax or post or the same

may be hosted on IDBI Bank’s website (www.idbi.com) and all such amendments

shall be binding on them.

If required, in order to allow prospective Bidders reasonable time, in which, to take

the amendment into account in preparing their Bids, IDBI Bank, reserves the right to

extend the deadline for the submission of Bids. However, no request from the

Bidder, shall be binding on IDBI Bank for the same. The decision of IDBI Bank

shall be final, conclusive and binding on all the Bidders.



SECTION 3: INSTRUCTIONS TO BIDDERS (ITB)

The purpose of this RFP is to acquire Cheque Scanners to meet the requirements set forth

in this RFP. The vendor must demonstrate past experience in providing Cheque Scanner

requirements for similar CTS solution. Only fully capable and qualified Vendors should

submit Bids in response to this RFP.

When responding to this RFP, all Bidders will have to adhere to the guidelines defined

below. All Bids that do not follow the prescribed format are subject to immediate

rejection.

Bidders are required to quote for Cheque scanners requirement as mentioned in Bill of

Material (Section 6) and financial bid format is provided in Annexure 2.

Prices quoted by the Bidders shall remain fixed during the entire Contract period and no

upward price revision in the rates quoted by the Bidders at the time of submission of their

Bids shall be allowed including but not limited to that on account of increases in customs

duty, excise duty, taxes, exchange rate fluctuation etc. will be permitted. However, if

there is any reduction on account of government levies/taxes, during the offer/bid validity

period, the Bidder shall pass on the price benefit to IDBI Bank.

The bidder must indicate the tax component of the cost separately and IDBI Bank

reserves its right to verify the same with documentary evidence.

1. Documents constituting the Bid

The Bid prepared by the Bidder shall comprise the following components. The Bids

not conforming to the requirements shall be summarily rejected.

a) Technical Bid

Refer Annexure 1 for the Technical Bid contents and format.



Please note that no price schedule should be indicated in the Technical Bid and shall

be quoted only in the Financial Bid.

b) Process for Financial Bids

i. Financial Bids will only contain the Tentative/ Estimated cost of the hardware,

software, support and maintenance being procured as per the configuration given

in Annexure 1. Technical compliance should be submitted as per each and every

line item specified by IDBI Bank. The Tentative/Estimated cost to be provided as

per format given in Annexure 2

ii. Opening of Bids: Financial Bids of only technically qualified Bidders will be

opened. Financial bids of technically disqualified Bidders shall not be opened

and will be returned to the Bidders.

iii. The actual price will be decided through the e-procurement (ORA) process. The

vendors will be shortlisted after the evaluation of their Technical Bids. Only the

shortlisted Vendors will be permitted to participate in the ORA. The Vendors

may indicate whether any training is required for them to participate in the ORA

process. The participating Vendors should have digital signing certificate to

participate in the ORA.

iv. Refer to Annexure 2 for the Financial Bid contents and format, in which the

Tentative/ Estimated cost needs to be submitted.

v. The Bidders shall quote price in clear terms. Break up should abide by the Format

for Financial Bid described in Annexure 2 post the ORA.

vi. All prices shall be for delivery of items & Service(s) at IDBI Bank's premises

including all taxes/duties other than Octroi and Service Tax. Octroi, if

applicable, will be payable extra at actual on production of original receipts,

which should be in the name of IDBI Bank Ltd and service tax will be paid on

actual and to the satisfaction of IDBI Bank or IDBI Bank’s representatives. The



aggregated price should be quoted in words also. In case of discrepancy between

figures and words, the price quoted in words shall be considered.

vii. The Financial Bids should conform strictly to the format to enable evaluation of

Bids and special care should be taken about the same. The Bids having any

hidden costs or conditional costs will be liable for straight rejection forthwith

without any notice or intimation in this regard.

viii. The price components furnished by the Bidders will be solely for the purpose of

facilitating the comparison of Bids by IDBI Bank and will not in any way limit

IDBI Bank’s right to negotiate the contract on any of the terms offered.

ix. Prices quoted by the Bidders shall be fixed during the entire Contract period and

no increase of rates shall be allowed including but not limited to that on account

of increases in customs duty, excise duty, taxes, exchange rate fluctuation etc.

will be allowed under any circumstances whatsoever. No open-ended Bid shall

be entertained and the same is liable to be summarily rejected.

2. Bid Currencies

Prices shall be quoted in Indian Rupee only.

3. Bid Security (EMD)

a) Amount of Bid Security (EMD)

The Bidder shall furnish, as part of its Bid, a Bid Security (EMD) in the form of

Demand Draft / Bankers’ Cheque/ Pay Order from any scheduled commercial

bank, drawn in favour of “IDBI Bank Limited” for an amount of Rs.20,00,000/-

(Rupees Twenty Lakhs only) payable at Mumbai, and must accompany Technical

Bid.

b) Currency of Bid Security (EMD)

The Bid Security shall be furnished in Indian Rupees only.



c) Requirement of Bid Security (EMD)

The Bid Security is required to protect IDBI Bank against the risk of Bidder’s

conduct, which would warrant the security’s forfeiture, pursuant to ITB Clause 3(g).

It is clarified that the Bid Security will not bear any interest whatsoever.

d) Rejection of Bid

Any Bid not secured by EMD as mentioned above, shall be summarily rejected

forthwith by IDBI Bank, without any further correspondence, as non-responsive.

e) Discharge of Bid Security of Unsuccessful Bidder

Unsuccessful Bidder’s Bid Security amount will be discharged / returned as

promptly as possible but not later than 60 (Sixty) days after the expiry of the period

of Bid validity period prescribed by IDBI Bank. It is clarified that no interest shall

be payable by IDBI Bank on the Bid Security amount.

f) Discharge of Bid Security/EMD of Successful Bidder

The successful Bidder’s Bid Security amount will be discharged upon the successful

Bidder signing the contract and furnishing of the performance security and other

guarantee(s)/security in the form and manner satisfactory to IDBI Bank, within the

stipulated time. It is clarified that no interest shall be payable by IDBI Bank on the

Bid Security amount.

g) Forfeiture of Bid Security

The Bid Security can be forfeited, if:

i. a Bidder withdraws his Bid during the Bid validity period; or



ii. a Bidder makes any statement or encloses any form, which turns out to be

false, incorrect and/or misleading at any time prior to or after signing of

contract and/or conceals or suppresses material information; or

iii. the successful Bidder evades / avoids / refuses / delays / fails to sign and

execute any document including the Contract or furnish performance security

and/or other guarantee(s)/security in the form and manner to the satisfaction of

IDBI Bank, as mentioned in the Bid Documents.

Any decision in this regard by IDBI Bank shall be final, conclusive and binding on

the Bidders.

4. Period of Validity of Bids

a) Validity Period

Bids shall remain valid for 90 (ninety) days, after the date of Bid opening prescribed

by IDBI Bank. IDBI Bank holds the rights to reject a Bid valid for a period shorter

than 90 (ninety) days as non-responsive, without any correspondence. Any decision

taken by IDBI Bank in this regard shall be final, conclusive and binding on the

Bidders.

b) Extension of Bid Period of Validity

In exceptional circumstances, IDBI Bank may solicit the Bidder’s consent to an

extension of the Bid validity period. The request and the response thereto, shall be

made in writing. Extension of Bid validity period by the Bidder should be

unconditional and irrevocable. The Bid Security provided shall also be suitably

extended by the Bidder. A Bidder may refuse the request without forfeiting the Bid

Security. A Bidder granting the request will not be permitted to modify its Bid.

5. Bid Submission

The Bidders shall submit one copy of Technical Bid and separate copy of

Financial Bid in separate sealed envelopes, clearly marking the envelope as "

Supply, Install, Maintain and Support Cheque Scanners required for CTS



solution at IDBI Bank Limited -Technical Bid and "Supply, Install, Maintain

and Support Cheque Scanners required for CTS solution at IDBI Bank Limited

-Financial Bid (Indicative Prices only) – Do not open with Technical Bid”.

The envelopes carrying Technical Bid (envelope A) and Financial Bid (envelope B)

should then be put in a single outer cover sealed. The cover should read “Bid for

Supply, Install, Maintain and Support Cheque Scanners required for CTS

solution at IDBI Bank Limited” and a statement “Do not open before

03-10-2013”.

Bid envelope shall also indicate the name and address of the Bidder to enable the Bid

to be returned unopened in case it is declared "late".

No indications pertaining to price or financial or commercial terms are made on the

envelopes.

The copies of the Bid shall be type written and shall be signed by a person or persons

duly authorized to bind the Bidder to the Contract. The letter of authorization (in

original) shall accompany the Bid. The person or persons signing the Bid shall initial

all the pages of the Bid, except for the un-amended printed literature.

Any interlineations, erasures or overwriting shall be valid, only if the person or

persons signing the Bid have duly authenticated the same with signature.

Any deficiency in documentation may result in the outright rejection of the Bid and

the IDBI Bank shall not be liable for the same in any manner whatsoever. Any

decision in this regard by IDBI Bank shall be final, conclusive and binding on the

Bidders.

a) Mailing Address for Bids

Bid shall be addressed to the IDBI Bank at the following address

IDBI Intech Ltd.

IDBI Building, Plot No. 39-41,



Sector-11, CBD-Belapur,

Navi Mumbai-400 614

6. Rejection of Bid

The Bid has to be submitted in the form of printed document only. The Bids

submitted by telex, fax or email Bids shall not be entertained.

Any condition put forth by the Bidders, non-conforming the Bid requirements shall

not be entertained at all and such Bid shall be rejected forthwith. IDBI Bank's

decision shall be final, conclusive and binding.

7. Deadline for Submission of Bids

Last date for Submission of Bids

The Bids (Technical and Financial) must reach IDBI Bank, at the address specified,

not later than 15:00 Hrs on 03-10-2013. In the event of the specified date for the

submission of Bids being declared a holiday for IDBI Bank, the Bids will be received

up to the appointed time on the next working day.

Extension for Last date for Submission of Bids

IDBI Bank may, at its own discretion, extend the period for submission of Bids by

amending the Bid documents/RFP, in which case all rights and obligations of IDBI

Bank and Bidders shall stand extended. However, no request for extension of time

from the Bidders shall be binding upon IDBI Bank.

8. Late Bids

Any Bid received by IDBI Bank after the deadline for submission of Bids prescribed

by IDBI Bank, shall be summarily rejected and returned unopened to the Bidder.

IDBI Bank shall not be responsible for any postal delay or non-receipt / non-delivery

of the documents. No further correspondence on this subject will be entertained.



9. Modification and Withdrawal of Bids

a) Written Notice

The Bidder may modify or withdraw its Bid after the Bid’s submission, provided

that IDBI Bank receives written notice of the modification or withdrawal, before the

expiry of deadline prescribed for submission of Bids.

b) Signing and Marking of Notice

The Bidder’s modification or withdrawal notice shall be prepared, sealed, marked

and delivered in accordance with the procedure set-out for submission of Bids and

shall be placed in an envelope marked as “MODIFICATION” or

“WITHDRAWAL” as appropriate. A duly signed withdrawal notice may also be

sent by fax or post, so as to reach the designated office, before the expiry of

deadline for submission of Bids.

c) Last Date for Notice

No Bid may be modified subsequent to the deadline for submission of Bids. No Bid

may be withdrawn in the interval between the deadline for submission of Bids and

the expiry of validity period of Bid specified by the Bidder on the Bid form.

Withdrawal of a Bid during this interval may result in the Bidder’s forfeiture of its

Bid Security.

10. Opening of Technical Bids

a) Opening of Bids

IDBI Bank will open all Technical Bids, in the presence of Bidders’ authorized

representatives, who choose to attend the Technical Bid opening at IDBI Intech

Ltd., IDBI Building, Plot No. 39-41, Sector-11, CBD-Belapur, Navi Mumbai at

16:00 Hrs on 03-10-2013. Bidder's authorized representatives, who are present shall

sign a register evidencing their attendance. In the event of the specified date of Bid



opening being declared a holiday for IDBI Bank, the Bids shall be opened at the

appointed time and location on the next working day.

b) Announcement of Bids

The Bidder’s names, Bid modifications or withdrawals and the presence or absence

of requisite Bid Security and such other details as IDBI Bank at its sole discretion

may consider appropriate, will be announced at the opening.

c) Bids Not Considered For Evaluation

Bids that are rejected during the Bid opening process shall not be considered for

further evaluation, irrespective of the circumstances.

d) Bids submitted by the consortium of companies

The teaming agreement duly entered amongst the consortium members should be

made available. Lead Bidder should provide an affidavit regarding the authenticity of

the teaming agreement, on stamp paper of Rs.300/- dated prior to date of affidavit

and also due date of submission of Bid. A certified copy of the teaming agreement

shall be attached along with Bid.

Teaming agreement should clearly specify “Lead Bidder” and the partners with their

roles, responsibilities, duties and authorities clearly. Any changes and deviation of

roles and responsibilities of the partners, after the award of Contract by the

Contractor/Vendor will be taken, as non-performance of Contract and IDBI Bank

will have the right to cancel the Bid or terminate the Contract at its sole discretion.

The decision of IDBI Bank in this behalf shall be final, conclusive and binding.

IDBI Bank has the right to cancel the Bid or terminate the Contract, in case of

change in the constitution of consortium during Contract period. Prior intimation

and approval of IDBI Bank is necessary for any change in the constitution,

substitution, addition or removal of any of the partners.



IDBI Bank shall enter into an agreement between Lead Bidder, for the duration of

the Contract for various Service(s) defined in the RFP.

e) In this RFP, either the Indian agent on behalf of the Principal/Original Equipment

Manufacturer (OEM) or Principal/OEM itself can bid but both cannot bid

simultaneously for the same item/ product. If an agent submits bid on behalf of the

Principal/OEM, the same agent shall not submit a bid on behalf of another

Principal/OEM for the same item/product.

11. Opening of Financial Bids

a) Opening of Bids

Financial Bids of technically qualified Bidders only, as decided by IDBI Bank, will

be opened. Financial Bids of technically disqualified Bidders shall not be opened

and returned to the Bidders. The Financial Bids will be opened by IDBI Bank and

will be kept in its records for the use of ORA process.

b) Announcement of Bids

Bidders authorized representatives will not be invited at time of opening of

Financial Bids. Further, the details of Financial Bids submitted by the

Bidder(s)/Vendor(s) will not be announced by IDBI Bank.

12. Clarification of Bids

During evaluation of Bids, IDBI Bank may, at its discretion, ask the Bidder for a

clarification of its Bid. The request for clarification and the response shall be in

writing. If the response to the clarification is not received within the prescribed

period as may be prescribed by IDBI Bank in this regard, IDBI Bank reserves the

right to make its own reasonable assumptions at the total risk and cost of the Bidder.



13. Eligibility Criteria

The basic eligibility criteria are as follows:

i. Bidder should be a corporate and registered body in India with a minimum annual

turnover of Rs.20 Crore for the last financial year.

ii. Bidder should be profit-making and should have made a net profit in the last two

financial years (FY 2011-12 and FY 2012-13).

iii. Bidder/OEM/Partner/Principal/Indian agent should be in existence and in this

field of business for the last three years.

iv. Bidder should not have been put in the negative list by any Bank/Government

Organization for breach of any applicable law or violation of regulatory

prescriptions or breach of agreement in the last two years.

v. Bidder should have all necessary licenses, permissions, consents, no objections,

approvals as required under law for carrying out its business.

vi. Bidder/OEM/Partner/Principal/Indian agent should have supplied minimum 100

Cheque Scanners in the last 2 years to any scheduled commercial bank/company

operating in India.

vii. Bidder shall have proper service setup on PAN India basis for the post sales

service and support for the Cheque Scanners (List of IDBI Bank branch locations

are provided in Annexure-4).

viii. Bidder should have undergone quality assurance practices preferably and have

obtained certifications like ISO etc.

ix. Bidder should have sufficient number of relevant qualified hardware engineers /

support personnel on its direct permanent roles / on roles of India-agent/partner.

x. Bidder should have digital signing certificate to participate in the ORA.

14. Technical Eligibility Criteria

i. Cheque Scanners with Straight line capturing process will be preferable.



ii. Bidders / Vendors should be able to deliver, implement and integrate the

hardware within 4 - 6 weeks of order being placed.

iii. Cheque Scanners should be able to capture Deposit Slips also along with

cheques.

iv. The Cheque Scanner hardware should be compatible with any CTS software

solution.

v. The Cheque Scanner should have its own scanning software interface, which

should create images in RBI/NPCI format with a data file, which can be

parameterized as per CHI Specification 2.0 or the latest version.

vi. The Cheque Scanner interface should also have data file upload feature

supporting Re-scan & Re-presentment facility.

vii. The Cheque Scanner device should also have its own software API to be released

to the bank for its un-restricted usage.

viii. The Cheque Scanners should be UV enabled to comply with CTS 2010 Cheque

standard specifications and also with enhanced security and to detect UV ink,

logos and watermarks from the face of Cheque.

ix. The Cheque Scanners should be available with minimum 2 (two) Sort pockets.

x. The Cheque Scanners should be supplied with 3 Year warranty support and after

expiry of the warranty support, 3 Years AMC support, which can be renewed as

per AMC contract with bidder(s)/vendor(s).

15. Documents to be submitted

The Bidders should submit the following documents along with the covering letter as a

part of Technical Bid. Without fulfilling the foregoing eligibility criteria and without the

documents listed below, Bid shall be rejected in the first stage (technical evaluation)

itself.

i. Teaming agreement/Authority letters from third party products embedded or

interfaced with the CTS/system.

ii. Covering letter as mentioned in Annexure 1(Form No 1).



iii. Undertaking letter as mentioned in Annexure 1(Form No 4).

iv. Unconditional Acceptance of Terms & Conditions of the RFP(Form No 10)

v. Original copy of Bid duly signed along with original purchase receipt of the Bid

document.

vi. A demand draft for the cost of Bid Document/RFP, which has not been purchased

on payment (which is downloaded from IDBI Bank’s website).

vii. A Bid Security as specified in the Bid Documents.

viii. Audited balance sheets (duly certified / authenticated) as a supporting document.

The proposals submitted by the prospective Bidders shall be summarily rejected,

if it does not comply with the turnover condition mentioned above.

ix. A letter stating its year of incorporation, line of business and self declaration

stating that they are not in the negative list of any bank/ government organization.

The letter should be on a company letter head and duly signed by authorized

signatory.

x. Copies of Purchase order / invoices for having supplied atleast 100 Cheque

Scanners in last two years to any scheduled commercial bank operating in India.

xi. Addresses of support offices PAN India.

xii. Details of Technical staff available in India to support these devices.

xiii. Certifications details like ISO if any.

xiv. Project plan for delivery and implementation from the date of the PO.

xv. Published Technical details/brochure/s of Hardware components/items offered by

the Bidder duly supported by technical specifications of each component offered

shall be furnished.

xvi. Commitment in writing that the Cheque Scanners would be supported for six

years from the date of delivery. The bidder shall submit back to back agreements

with the OEM confirming support for six years in case the bidder is a system

integrator.

xvii. All the information necessary as per the Bid/RFP document, failing which their

proposals are liable to be summarily rejected.

xviii. Necessary permissions and arrangement for visit to a site for Cheque Scanner



implementations, where it has been installed and operationalised.

a) Completeness of Bids

IDBI Bank will examine the Bids to determine whether they are complete in all

respects, whether they meet all the terms & conditions and Technical Specifications

and whether any computational errors have been made, whether required sureties

have been furnished, whether the documents have been properly signed, and whether

the Bids are generally in order.

b) Rejection of Non-responsive Bids

A Bid determined as not responsive will be rejected forthwith by IDBI Bank and may

not subsequently be made responsive by the Bidder by correction of the non-

conformity. Any decision in this regard by IDBI Bank shall be final, conclusive and

binding on the Bidder.

c) Waivers

IDBI Bank may waive any minor informality or infirmity or nonconformity or

irregularity in a Bid, which at the sole discretion of IDBI Bank, does not constitute a

material deviation, provided such waiver, does not prejudice or affect the relative

ranking of any Bidder.

16. Rectification of Errors

Decision as to any arithmetical error manifest or otherwise in response to Bid

Document / RFP shall be decided at the sole discretion of IDBI Bank and shall be

binding on the Bidder. Any decision of IDBI Bank in this regard shall be final,

conclusive and binding on the Bidder.

17. Rejection / Acceptance of Bid

IDBI Bank reserves the right to accept or reject in part or full any or all the Bids

without assigning any reason whatsoever and without thereby incurring any liability

whatsoever to the affected Bidders or any obligation to inform the affected Bidders of



the grounds for the IDBI Bank’s action. Any decision of IDBI Bank in this regard

shall be final, conclusive and binding on the Bidder.

18. Cancellation of Bid

IDBI Bank reserves the right to re-issue /re-commence the entire Bid process in case

of any anomaly, irregularity or discrepancy or for any other reasons or otherwise

without thereby incurring any liability whatsoever to the affected Bidders or any

obligation to inform the affected Bidders of the grounds for the IDBI Bank’s action.

IDBI Bank shall not be bound to give any reasons or explain the rationale for its

actions / decisions to annul or abandon or cancel the bid process. IDBI Bank further

reserves the right to re-issue /re-commence the Bid or circulate new RFP altogether

on the subject matter or any activity or part thereof concerning thereto. Any decision

of IDBI Bank in this regard shall be final, conclusive and binding on the Bidders.

19. Evaluation and comparison of Bids

a) A screening committee constituted by IDBI Bank for the purpose of selection of the

successful Bidder, would evaluate Technical Bids to qualify the Bidders.

b) The proposals will be evaluated in four stages.

c) In the first stage, the company profile, past experience of the Bidder in the area of

supply, installation, training and operationalisation of the hardware,

Hardware/Software requirements proposed to operationalize the device, delivery

schedule, service support, price, etc. shall be some of the important criterias in

selecting the Bidder.

d) In the second stage, the Bidders will be short listed, based on the responses given by

the Bidders to the questions in the RFP, other relevant information provided in the

proposal, reference site feedback and the technical solution presentation & DEMO.

Methodology for evaluation of Company Profile and Technical Bids are as follows:

Basis of Assessment Max Score

Based on vendor competitiveness (Company Profile) 20



Proposed Cheque Scanner Hardware – Functionalities (Technical

Documentation)

50

Demo of Product 30

Total 100

The Bidder(s)/Vendor(s) should secure minimum of 75 marks to become eligible for

participation in Financial Bid.

1) Vendor Competitiveness would be based on the following:

Items 5 Marks 7 Marks 10 Marks

Bidder/OEM/Partner/Principal/Indian agent should

have supplied minimum 100 Cheque Scanners in the

last 2 years to any scheduled commercial

bank/company operating in India.

>100

Cheque

Scanners

>200

Cheque

Scanners

>300

Cheque

Scanners

Number of CTS implementation 1 bank 2 banks 3 and

above

2) Proposed Cheque Scanner Hardware – Functionalities (Technical Documentation)

would be analysed based on the following



Items Point 0 Points 3 Points 4

Imaging module for Binary Front, Binary Back,

Grey scale Front, Grey scale back and UV only

No Yes

The proposed Cheque Scanner should be able to

print minimum 2 line endorsement of minimum 44

digits on the back of the cheque prior to imaging of

the cheque.

No Yes

Cheque Scanners with Straight line capturing

mechanism will be preferred.

No Yes

The proposed Cheque Scanner should have

minimum 2 (two) Sort pockets.

No Yes

The proposed Cheque Scanner should be able to

support multi-location endorsements.

No Yes

The proposed Cheque Scanner should have MICR

read head, endorser, Sorter, in-built OCR, front and

back grey scale, front and back black & white scale

and UV image capture in a single pass.

No Yes

The proposed Cheque Scanner by the Vendor shall

be fully compliant to the IQA standard indicated by

RBI/NPCI in its latest Circular.

No Yes

All IQA related changes shall be made by the

Cheque Scanner Vendor free of cost from time to

time.

No Yes

The proposed Cheque Scanner shall comply with the

endorsement requirement stated in the Latest

RBI/NPCI Circular

No Yes

The Bidder/ Vendor shall provide all APIs to be

provided for integration at no extra cost. Moreover

any changes due to RBI/NPCI mandate to be done at

no extra cost.

No Yes

The Bidder/ Vendor shall provide 1 demo Cheque

Scanner, the API (Application Programming

Interface) with its details & documentation, requisite

training at no additional cost to the CTS Software

vendor selected by IDBI Bank for integration and

testing purpose on the date of receiving the purchase

order

No Yes

The Bidder/ Vendor shall provide a redundant No Yes



solution

The proposed Cheque Scanner should have a UV

enabled camera to capture and detect UV Ink, logos

and watermark.

No Yes

The proposed Cheque Scanner should have the

capabilities and features to scan and capture

information from instruments adhering to CTS 2010

Cheque format.

No Yes

The Bidder/ vendor shall provide a full featured

scanning software Interface which should be totally

configurable for using all the features of the Cheque

Scanner hardware.

No Yes

The Bidder/ Vendor shall provide a scanning

software interface which also has Re-scan & Pre-

Presentment features (endorsement on second line)

in accordance with CTS CHI Specs 2.0 or the latest

released by the regulatory authority (RBI/ NPCI)

with file upload/ download mechanism.

No Yes

e) During the period of evaluation, Bidders may be asked to provide more details and

explanations about information they have provided in the proposals. Bidders should

respond to such requests within the time frame indicated in the letter/fax/ E-mail

seeking the explanation.

f) IDBI Bank reserves the right to modify / amend the evaluation process at any time

during the Bids process, without assigning any reason, whatsoever, and without any

requirement of intimating the Bidders of any such change. Any time during the

process of evaluation, IDBI Bank may seek specific clarifications from any or all

Bidders.

g) In the third stage, tentative/estimated Financial Bids of the Bidders, who have

qualified in the first two stages, mentioned above will be opened. Bidders need to

submit the split cost in the format given in Annexure-2.

h) In the fourth stage, the L1 bidder would be arrived based on the results of the Online

Reverse auction. Bidders, who have qualified in the first 3 stages, would be invited

for the ORA.



i) DEMO: Technical evaluation will include the LIVE demonstration of the proposed

system. The Bidders/Vendors who are called for giving DEMO will be required to

demonstrate ALL functionalities, which are mentioned as available in their BID

Response.

j) No intimation would be sent to the unsuccessful Bidders.

k) The evaluation of the financial proposals shall be based on the lowest rate quoted by

the Bidders in the ORA.

l) IDBI Bank's decision in respect to evaluation methodology and short-listing Bidders

will be final and no claims whatsoever in this respect will be entertained.

m) IDBI Bank is not bound to accept the lowest or any Bid and has the right to reject any

Bid without assigning any reason whatsoever.

n) IDBI Bank also reserves the right to re-issue/re-commence the Bids process. Any

decision in this regard by IDBI Bank shall be final, conclusive and binding on the

Bidders.

o) For participating in ORA, The Bidders should have digital signing certificates.

20. Contacting IDBI Bank

a) Contact by Writing

No Bidder shall contact IDBI Bank on any matter relating to its Bid; from the time of

the Bid opening to the time the Contract is awarded. If the Bidder wishes to bring

additional information to the notice of IDBI Bank, it should be done in writing.

b) Rejection of Bid

Any effort by a Bidder to influence IDBI Bank in its decisions on Bid evaluation,

Bid comparison or Contract award may result in rejection of the Bidder’s Bid and

forfeiture of its Bid Security.

21. IDBI Bank’s right to accept any Bid and to reject any Bid or all Bids

IDBI Bank shall however not bind itself to accept the lowest/best Bid or any Bid and

reserves the right to accept any Bid, wholly or in part. IDBI Bank reserves the right



to annul the Bid process and reject all Bids at any time before the award of Contract

at its sole discretion, without thereby incurring any liability to the affected Bidder or

Bidders.

22. Notification of acceptance of Bid

a) Notification to Bidder

Before the expiry of the period of validity of the Bid, IDBI Bank shall notify the

successful Bidder in writing by registered letter or by fax or by e-mail or by hand-

delivery, that its Bid has been accepted. The Bidder shall acknowledge in writing

receipt of the notification of acceptance and has to convey in writing his absolute,

unconditional and unqualified acceptance within Seven days from the intimation

from the Bank (hereinafter referred to as “Acceptance”) and thereafter enter into

agreement / Contract within seven (7) days from the date of Acceptance of

notification of Acceptance.

b) Signing of Contract

The notification of the acceptance shall be followed by signing of the Contract.

However, IDBI Bank may negotiate certain terms with successful Bidder before

signing of the Contract. The Bidder should sign the Contract (Refer Annexure-1:

Form No 5); the signing of Contract will amount to award of Contract and Bidder

will initiate the execution of the work as specified in the Contract.

The signing of Contract shall be completed within 7 days of receipt of acceptance by

Bidder of the Acceptance of Bid.

c) Discharge of Bid Security (EMD)

Upon the successful Bidder signing the Contract/Agreement, IDBI Bank shall

promptly request the Bidder to provide performance guarantee/performance Security.

EMD of successful Bidder shall be discharged on the Successful Bidder signing the

Contract/Agreement and upon furnishing the performance Security/performance



Guarantee to the satisfaction of IDBI Bank. The Bid Security to unsuccessful Bidders

shall be discharged / returned as promptly as possible but not later than 60 (sixty)

days after the expiry of the period of Bid validity period prescribed by IDBI Bank.

d) Performance Security/Performance Guarantee

i. Within 7 days of the receipt of acceptance by the Bidder of the Acceptance Bid ,

the successful Bidder shall furnish the Performance Security or Performance Bank

Guarantee as per the format provided in Annexure-1 Form-6).

ii. The value of the Performance Bank Guarantee will be 10% of the total contract

value.

iii. The Performance Security / Performance Bank Guarantee shall be denominated in

Indian Rupees / Rs. and shall be in the form of a bank guarantee issued by a

scheduled commercial bank.

iv. The proceeds of the Performance Security shall be payable to IDBI Bank as

compensation for any loss or damage resulting from the Bidder’s failure to

complete and/or perform its obligations under and in accordance with the

Contract.

v. The Performance Bank Guarantee should be valid till end of Warranty & AMC

period total of 6 (six) years from the date of purchase order for Cheque Scanners.

vi. Failure of the successful Bidder to comply with the requirement of the

Performance Bank Guarantee/Performance Security shall constitute sufficient

grounds for the annulment of the award and forfeiture of the Bid Security, in

which event, IDBI Bank may award the Contract to the next best evaluated Bidder

or any other Bidder or may call for new Bids. Any decision in this regard by IDBI

Bank shall be final, conclusive and binding on the Bidders.



vii. 50% of performance security will be discharged by IDBI Bank and returned to

the Vendor after 90 (ninety) days from successful completion of the warranty

period of 3 (three) years & rest 50% of performance security will be discharged

by IDBI Bank and returned to the Vendor after 90 (ninety) days from successful

completion of the AMC period of 3 (three) years from the date mentioned in

acceptance certificate by IDBI Bank.

viii. Expenses for the Contract

The incidental expenses of execution of Agreement / Contract shall be borne by

the successful Bidder.

ix. Failure to abide by the Agreement / Contract

The conditions stipulated in the Agreement/Contract shall be strictly adhered to and

any breach / violation thereof shall entail termination of the Contract without

prejudice to the other rights of IDBI Bank including but not limited to the right to

levy /impose and recover penalties as specified in this RFP/Bid or Agreement /

Contract.

x. Annulment of Award

Failure of the successful Bidder to comply with the requirement shall constitute

sufficient ground for the annulment of the award and forfeiture of the Bid Security,

in which event IDBI Bank may at its sole discretion, make the award to the next

lowest evaluated Bidder or any other Bidder or may call for new Bids.



SECTION 4: TERMS AND CONDITIONS OF THE RFP / CONTRACT

1. Definitions

In the Contract, the following terms shall have the following meanings and shall be

interpreted accordingly:

a) "The Contract/Agreement" means the agreement to be entered into between IDBI

Bank and the successful Bidder as recorded in the contract form duly signed by the

Parties, including all annexure, schedules, exhibits, supplements, appendices,

amendments, revisions, notations and modifications thereof for Supply, Install,

Maintain and Support the hardware required for proposed CTS solution at IDBI

Bank, as indicated / spelt out in this RFP.

b) “Bidder" or "Contractor” or "Vendor" means any person / persons / firm / company,

etc., who has participated in the Bidding process.

c) “Successful Bidder / Contractor / Vendor" means any person / persons / firm /

company, etc., to whom, work has been awarded and whose Bid has been accepted

by IDBI Bank and shall include its authorized representatives, successors and

permitted assigns

d) "IDBI Bank" or “The Purchaser” means IDBI Bank Limited including its successors

and assigns.

e) "The Contract Price" means the price/compensation, payable to the Vendor/Bidder

under and in accordance with the Contract, for the due performance and observance

of its contractual obligations under and in accordance with the Contract.

f) “Warranty Period” means the period of 3 years, commencing from the date of

acceptance as mentioned in the acceptance certificate issued by Purchaser/IDBI Bank.



g) “Acceptance of bid” means the letter/fax or any memorandum communicating to the

Bidder the acceptance of its Bid. \

h) “Acceptance Certificate” means certificate issued as per Annexure 1 Form 2, on

successful completion of acceptability test, receipt of deliverables, etc, and after the

IDBI Bank (which shall not be deemed to be an obligation on the IDBI Bank) is

satisfied with the working of the System. The date on which such Certificate is signed

shall be deemed to be the date of successful Commissioning of the Systems.

i) "Confidential Information" means, (i) intellectual property information and

information relating to Intellectual Property Rights; (ii) technical or business

information or material not covered in (i); (iii) proprietary or internal information

related to the current, future and proposed products or Service(s) of the Parties

including, financial information, process/flow charts, business models, designs,

drawings, data information related to products and Service(s), procurement

requirements, purchasing, customers, investors, employees, business and contractual

relationships, business forecasts, business plans and strategies, information the Parties

provide regarding third parties; (iv) information disclosed pursuant to this Contract

and (v) all such other information which by its nature or the circumstances of its

disclosure is confidential.

j) “Commissioning” means the successful installation of the System (hardware,

including Supply, Install, Integrate and Test all hardware required for proposed CTS

solution at IDBI Bank).

k) “Effective Date” means the date on which, this Contract is signed and executed by the

Parties hereto. If this Contract is executed in parts, then the date on which, the last of

such Contracts is executed shall be construed to be the Effective Date.



l) “Intellectual Property Rights” means any patent, copyright, trademark, trade name,

design, trade secret, permit, service marks, brands, propriety information, knowledge,

technology, licenses, databases, computer programs, software, know how or other

form of intellectual property right, title, benefits or interest whether arising before or

after the execution of this Contract and the right to ownership and registration of

these rights.

m) “Parties” means the Purchaser/IDBI Bank and the Successful Bidder/Vendor and

“Party” means either of the Parties.

n) “Site” means the place in which the operations/service(s) are to be carried out or

places approved by the Purchaser for the purposes of the Contract together with any

other places designated in the Contract as forming part of the Site.

o) “CTS system” means an Image Based Cheque Truncation System (CTS), which is

aimed at improving the current process of realization of Cheque(s), which have to be

physically presented to the drawee branch i.e. where the drawer has the account.

p) “Service(s)” means services as specified in Scope of Work to be performed in

compliance with the service level requirements as specified in Annexure 3- Service

Level Agreement.

q) “System” means CTS system having the necessary features as specified under Section

5 (Technical Specification) of this Bid Document.

2. Interpretation

In this Contract, unless a contrary intention is evident:

a. The clauses / headings are for convenient reference(s) only and do not form part

of this Contract;



b. unless otherwise specified, a reference to a clause number is a reference to all of

its sub-clauses;\

c. unless otherwise specified, a reference to a clause, sub-clause or section is a

reference to a clause, sub-clause or section of this Contract including any

amendments or modifications to the same from time to time;

d. a word in the singular includes plural and a word in the plural includes singular;

e. a word importing a gender includes any other gender;

f. a reference to a person includes a partnership and a body corporate;

g. a reference to legislation includes legislation repealing, replacing or amending

that legislation;

h. where a word or phrase is given a particular meaning, it includes the appropriate

grammatical forms of that word or phrase, which have corresponding meanings;

i. Reasonability and materiality of "doubt" and "controversy" shall be at the sole

discretion of IDBI Bank.

j. The words not expressly defined herein shall have meanings ascribed to them in

the General Clauses Act, 1897 and the Information Technology Act, 2000, as

amended from time to time.\

k. In case of a difference of opinion on the part of the Bidder in comprehending and

/or interpreting any clause / provision of the Bid Documents after submission of

the bid, the interpretation by Purchaser/IDBI Bank and decision of



Purchaser/IDBI Bank in this behalf shall be final, conclusive and binding on the

Bidder.

3. Conditions Precedent

a) The Contract is subject to the fulfillment of the following conditions precedent by the

Bidder / Vendor.

i. Furnishing of an unconditional and irrevocable Performance Bank Guarantee

(Performance Security) as mentioned in Section 3(ITB) clause 22(d) as per the

format given in Annexure-1 (Form No 6).

ii. Execution of a Deed of Indemnity as per format given in Annexure-1 (Form No

7).

iii. Furnishing solvency certificate and certificate confirming that there are no

vigilance or court cases threatened or pending against the Bidder.

iv. Obtaining of all statutory, regulatory and other permissions, approvals, consents

and no-objections, if any, required under applicable laws or RBI or otherwise for

the performance of the Service(s) under and in accordance with the Contract.

v. Furnishing of such other documents as IDBI Bank / Purchaser may specify,

including but not limited to definitive documents.

4. Standard of Performance

The Vendor/Bidder shall perform the Service(s) and carry out its obligations under

the Contract with due diligence, efficiency and economy, in accordance with

generally globally accepted techniques and practices used in industry and with

professional engineering standards recognized by the international professional

bodies. The Vendor/Bidder shall safeguard IDBI Bank's legitimate interests in any

dealing with third parties.



5. Use of Contract Documents & Information

The Bidder/Vendor shall not, without Purchaser's/IDBI Bank's prior written consent,

make use of any document, data or information etc., enumerated in this Bid

Documents, save and except for due performance and observance of the Contract.

Any document, other than the Contract itself, enumerated in this Bid Documents shall

remain the property of Purchaser/IDBI Bank and shall be returned (in all copies) to

Bidder / Vendor on completion of the Bidder's/Vendor's performance under and in

accordance with the Contract, if so required by Purchaser/IDBI Bank.

The Bidder/Vendor shall execute the Non-Disclosure Agreement simultaneously at

the time of execution of the Contract in the format as given in Annexure-1 (Form No

8). The Bidder/Vendor shall not, without Purchaser's prior written consent, disclose

the Contract, or any provision thereof to any person other than a person employed by

the Bidder/Vendor in the performance of the Contract. Disclosure to any such

employed person shall be made in utmost confidence and shall extend only so far as

may be necessary and relevant for purpose of such performance and shall be subject

to the terms and conditions of the Non-Disclosure Agreement.

6. Indemnity

The Successful Bidder/Vendor shall execute and furnish to the Purchaser, a deed of

indemnity in favour of the Purchaser/IDBI Bank in a form and manner, as given in

Annexure-1 (Form No 7), indemnifying the Purchaser/IDBI Bank its directors,

employees, agents and representatives from and against any costs, loss, damages,

expense, claims, litigations, suits, actions, judgments, and or otherwise including but

not limited to those from third parties or liabilities of any kind howsoever suffered,

arising out of or incurred inter alia during and after the Contract period including but

not limited to third-party claims due to infringement of patent, trademark, Intellectual

Property Rights, copy-rights or industrial drawings and designs arising from use of



the services or any part thereof and/or otherwise. The provisions under this section

survive the Contract term.

7. Scope of Work

The successful bidder/vendor will have the following scope of the work:

a) Supply of the Cheque Scanners in the respective IDBI Bank branches whose

details will be provided in the purchase order as per the requirement received time

to time.

b) Delivery & installation of the Cheque Scanner as per the timelines stipulated by

IDBI Bank, without any delay. Penalty will be charged as mentioned in Payment

Terms (Section - 4(13)) in case of delay.

c) Maintenance, parts replacement and fixes of the Cheque Scanners should be

provided by successful vendor/bidder as per the SLA defined in Annexure-3.

d) Preventive Maintenance will be carried out by Bidder/Vendor on quarterly basis

e) Standby Cheque Scanners will be provided by Vendor with the same range in

place of faulty Cheque Scanners in case of downtime exceeding the timelines

indicated in SLA in Annexure-3.

f) Support should be available as per the SLA defined in Annexure-3 related to

Cheque Scanners hardware & software as and when required.

g) Cheque Scanners should be integrated with any of CTS application and vendor

should support in the integration by sharing drivers details and API of the Cheque

Scanners without any extra cost.



8. Warranty

The Bidder/Vendor will provide 3 (Three) years warranty for Supply, Install,

Maintain and Support the hardware required for proposed CTS solution at branches of

IDBI Bank. Any defects noticed in the hardware supplied shall be reworked and/or

replaced promptly by the Bidder/Vendor with defect-free components free-of-cost.

Post warranty, the hardware will be covered under the AMC. As part of AMC, the

Vendor/Bidder has to provide following Service(s):

Bidder/Vendor has to maintain the hardware and provide defect fixes noticed in the

hardware items without any additional cost for next three year after successful

completion of warranty period of three years as part of the comprehensive AMC.

IDBI Bank shall notify the Vendor of any claims arising under this warranty.

If the Vendor/Bidder, having been notified, fails to remedy the defect(s) within a

timeframe specified in the Service Level Requirements as per Annexure-3, IDBI

Bank shall proceed to take such remedial action as may be deemed necessary, at the

Vendor’s/Bidder's risk and expense, and without prejudice to any other rights, which

IDBI Bank may have against the Vendor, under the Contract or applicable laws or in

equity.

9. Annual Maintenance Contract (AMC)

After successful completion of three year warranty support from the date of

acceptance certificate issued to successful Bidder/Vendor, AMC period can be

renewed up to next three year.

AMC payment will be released on quarterly basis in advance based on satisfactory

support in the previous quarter.



Bidder/Vendor need to follow the same scope of work as defined in RFP document in

AMC period as well.

Bidder/Vendor should replace the faulty parts at no cost under AMC period and

maintain SLA as defined in RFP document.

10. Contract Amendments

No variation in or modification of the terms of the Contract shall be made except by

written mutual consent signed by both the Parties i.e. the Vendor/Bidder and IDBI

Bank.

11. Delay in the Vendor’s/Bidder’s Performance

Performance of the Contract shall be made by the Vendor/Bidder strictly in

accordance with the time schedule specified by IDBI Bank. Time is of the essence of

Contract.

A delay by the Vendor/Bidder in the performance of its Contractual obligations,

which the IDBI Bank in its sole discretion may adjudge, shall render the

Vendor/Bidder liable to any or all the following sanctions:

i. Forfeiture of its Performance Guarantee/Performance Security

ii. Imposition of liquidated damages/penalty, and/or

iii. Termination of the Contract for default

If, at any time during performance of the Contract, the Vendor/Bidder or its

consortium partners encounter conditions impeding timely completion of the

Service(s) under the Contract and performance of Service(s), the Vendor/Bidder shall

promptly notify IDBI Bank in writing of the fact of the delay, its likely duration and

its causes. As soon as practicable after receipt of the Vendor’s/Bidder’s notice, IDBI

Bank shall evaluate the situation and may at its sole discretion extend the

Vendor’s/Bidder's time for performance, in which case, the extension shall be

ratified by the Parties by amendment of the Contract.



12. User Acceptance Test and Quality Check

a) The User Acceptance Tests, which shall involve testing of the entire setup including

the hardware, and its integration with application software and within the time limit

prescribed by IDBI Bank with live and test data shall be conducted by

Vendor/Bidder at all the locations prescribed by IDBI Bank. The User Acceptance

Test must be completed to the satisfaction of IDBI Bank, within a time frame

specified by IDBI Bank. Time being the essence of Contract.

b) IDBI Bank reserves the right to evolve a procedure of Quality Checking to ensure

that the hardware is according to the prescribed specifications and standards.

c) Nothing stated herein above shall in any way release or discharge the Vendor/Bidder

from any warranty or other obligations / liabilities under and in accordance with the

Contract.

d) On successful completion of acceptability test, receipt of deliverables, etc, and after

IDBI Bank /the Purchaser (which shall not be deemed to be an obligation on the

Purchaser) is satisfied; the Acceptance Certificate in the format given in Annexure-1

(Form No 2) will be issued by IDBI Bank /the Purchaser. The date on which such

certificate is signed shall be deemed to be the date of successful commissioning of

the System.

13. Payment Terms

a) Supply, Installation, Integration and Testing:

The payment for Cheque scanners will be released 100% on issuance of Acceptance

Certificate by IDBI Bank.

b) Maintenance / Support Stage:

The Successful Vendor’s / Bidder's request(s) for payment shall be made to IDBI

Bank in writing (Invoice) accompanied by SLA compliance reports for which

payment is being claimed.



All the payments to the Successful Vendor/Bidder shall be subject to the report of

satisfactory accomplishment of the concerned task, to be submitted by the Project -

coordinating team, as appointed by IDBI Bank for this purpose.

Penalties / liquidated damages, if any, on account of non-compliance of SLA, shall

be deducted from the invoice value.

c) For any delay in delivery, installation and commissioning beyond the specified

period of 4 - 6 weeks, a penalty @ of 1% of the total purchase order value per week

or part thereof will be levied, subject to maximum of 10% of the total purchase order.

d) In case the delay in delivery exceeds more than 6 (Six) weeks from the date of

purchase order, IDBI Bank reserves the right to cancel the order and no payment will

be made to the Successful Vendor/Bidder.

e) IDBI Bank Ltd. shall enter into an agreement with vendor for the procurement of the

Cheque Scanners. The agreement will be signed in Mumbai and stamped as per

Maharashtra state stamp duty prevailing at the time of execution of the agreement

and stamp duty has to be paid by the vendor.

14. Resolution of Disputes

The Parties shall use their best efforts to settle amicably all disputes arising out of or

in connection with the Contract in the following manner:

a. The Party raising the dispute shall address to the other Party a notice requesting an

amicable settlement of the dispute within seven (7) days of receipt of the notice.

b. The matter will be referred for negotiation between DGM-ITD of IDBI Bank / the

Purchaser and Shri ___________ of the Successful Vendor/Bidder. The matter shall

then be resolved by them and the agreed course of action documented within a further

period of 15 days.



The Parties agree that any dispute between the Parties, which cannot be settled by

negotiation in the manner, described above, may be resolved exclusively by

arbitration and such dispute may be submitted by either Party to arbitration within 20

days of the failure of negotiations. Arbitration shall be held in Mumbai, India and

conducted in accordance with the provision of Arbitration and Conciliation Act, 1996

or any statutory modification or re-enactment thereof. Each Party to the dispute shall

appoint 1 arbitrator each and the two arbitrators shall jointly appoint the third or the

presiding arbitrator. In case, the Bidder / Successful Bidder fails to appoint its

arbitrator or any conflict in the appointment of the arbitrator, sole arbitrator appointed

by IDBI Bank will arbitrate the matter and decision of such arbitrator shall be binding

on the parties. The arbitration proceedings shall be conducted in English language.

Subject to the above, the courts of law at Mumbai alone shall have the jurisdiction in

respect of all matters connected with the Contract. The arbitration award shall be

final, conclusive and binding upon the Parties and judgment may be entered thereon,

upon the application of either Party to a court of competent jurisdiction. Each Party

shall bear the cost of preparing and presenting its case, and the cost of arbitration,

including fees and expenses of the arbitrators, shall be shared equally by the Parties

unless the award otherwise provides.

The Successful Vendor/Bidder shall not be entitled to suspend the Service(s) or the

completion of the job, pending resolution of any disputes between the Parties and

shall continue, at the sole discretion of IDBI Bank, to render the Service(s) in

accordance with the provisions of the Contract notwithstanding the existence of any

dispute between the Parties or the subsistence of any arbitration or other proceedings.

The provision under this section survives the Contract.



15. Delivery Schedule

The successful Bidder/Vendor shall supply the hardware components as stipulated in

this RFP/Bid document, within the agreed time frame of 4-6 weeks, starting from the

date of placement of any order. The delivery schedule specified here shall be strictly

adhered to. Time is the essence of this Contract.

16. ‘NO CLAIM’ Certificate

The Successful Vendor/Bidder shall not be entitled to make any claim, whatsoever,

against IDBI Bank, under or by virtue of or arising out of, the Contract, nor shall

IDBI Bank entertain or consider any such claim, if made by the Successful

Vendor/Bidder after he has signed a ‘No Claim’ Certificate in favour of IDBI Bank

in such forms as shall be required by IDBI Bank after the works are finally accepted.

17. Survival

Any provision of the Contract which, either expressly or by implication, survive the

termination or expiry of the Contract, shall be complied with by the Parties including

that of the provisions of arbitration, indemnity, confidentiality, non-disclosure in the

same manner as if the present Contract is valid, subsisting and in full force and

effect.

The provisions of the clauses of the Contract in relation to Documents, data,

processes, property, Intellectual Property Rights, indemnity, publicity and

confidentiality and ownership survive the expiry or termination of the

Contract/Agreement and in relation to confidentiality, the obligations continue to

apply unless IDBI Bank / the Purchaser notifies the Vendor of its release from those

obligations.

18. No Agency

The Service(s) of the Successful Vendor/Bidder herein shall not be construed as any

agency of IDBI Bank / the Purchaser and there shall be no principal agency



relationship between IDBI Bank and the Successful Vendor/Bidder in this regard.

19. No Set-off, counter-claim and cross claims.

In case the Successful Vendor/Bidder has any other business relationship with IDBI

Bank / the Purchaser, no right of set-off, counter-claim and cross-claim and /or

otherwise will be available under this Contract to the Successful Vendor/Bidder for

any payments receivable under and in accordance with that business.

20. Key Performance Measurements

Unless specified by IDBI Bank / the Purchaser to the contrary (in writing), the

Successful Vendor/Bidder shall perform the Service(s) and carry out the Service(s)

under and in accordance with the terms of the Contract.

21. Commencement and Progress

The Successful Vendor/ Bidder shall proceed to carry out the Service(s) with

diligence and care in accordance with any stipulation as to the time, manner, mode,

and method of execution contained in the Contract and shall meet the standards of

good industry practice.

22. Start of Installation:

Prior to taking up installation of any major component of work, the Successful

Vendor/ Bidder shall submit to IDBI Bank / the Purchaser his proposed procedures

and obtain IDBI Bank's/Purchaser’s approval in writing.

23. Contract Prices and Period

Save and except as otherwise provided herein, prices payable to the Successful

Bidder/Vendor as stated in the Contract shall be firm and not subject to adjustment

and /or variation during performance of the Contract, irrespective of reasons

whatsoever, including exchange rate fluctuations, changes in taxes, duties, levies,

charges, etc. Further, IDBI Bank shall be entitled to make adjustment in the payment



of Contract price in the event of levying liquidated damages and/or penalty on the

Vendor.

IDBI Bank can award the contract for Cheque Scanners to a Single or more than one

successful bidder(s)/vendor(s) on basis of technical and commercial evaluation.

The Cheque Scanners will be procured during the tentative period of one and half

years and there can be a variation upto 25% (decrease or increase) in the

requirements (quantity) of Cheque Scanners indicated in RFP based on the future

requirements for CTS implementation.

IDBI Bank will sign the Rate Contract with the successful bidder(s)/vendor(s) for the

period of one and half years for below mentioned range of Cheque Scanners

(Section-6).

24. Representations and Warranties

In order to induce IDBI Bank /the Purchaser to enter into the Contract, the

Vendor/Bidder hereby represents and warrants as of the date hereof, which

representations and warranties shall survive the term and termination hereof, the

following:

a) That the Bidder is a company1 which has the requisite qualifications, skills,

experience and expertise in providing Information and Communication Technology

(ICT) and other Service(s) contemplated hereunder to third parties, the technical

know-how and the financial wherewithal, the power and the authority to enter into

the Contract and provide the Service(s)/Systems sought by IDBI Bank / the

Purchaser.

b) That the Vendor/ Bidder is not involved in any major litigation and no litigation or

investigation is threatened against the Vendor / Bidder. That the existing or

threatened litigations or investigations do not have an impact of affecting or

compromising the performance and delivery of Service(s)/Systems under the

Contract.

1 Applicable only in case bidder is a company within the meaning of Companies Act, 1956.



c) That the representations made by the Vendor/ Bidder in its Bid are and shall continue

to remain true and fulfill all the requirements as are necessary for executing the

duties, obligations and responsibilities as laid down in the Contract and the Bid

Documents and unless IDBI Bank / the Purchaser specifies to the contrary, the

Vendor/Bidder shall be bound by all the terms of the bid.

d) That the Vendor/ Bidder has the requisite professional skills, personnel and

resources/authorizations that are necessary for providing / rendering all such

Service(s) as are necessary to perform its obligations under the bid and this Contract

e) That the Vendor/Bidder shall ensure that all assets including but not limited to

software’s, licenses, Databases, documents, etc. developed, procured, deployed and

created during the term of the Contract are duly maintained and suitably updated,

upgraded, replaced with regard to contemporary and statutory requirements.

f) That the Vendor/ Bidder shall use such assets of IDBI Bank / the Purchaser as the

Purchaser may permit for the sole purpose of execution of its obligations under the

terms of the bid, or the Contract. The Bidder shall however, have no claim to any

right, title, lien or other interest in any such property, and any possession of property

for any duration whatsoever shall not create any right in equity or otherwise, merely

by fact of such use or possession during or after the term hereof.

g) That the Vendor/Bidder shall procure all the necessary permissions and requisite

authorities approvals, consents, no objections and licenses for use of various software

and any copyrighted process/product free from all claims, titles, interests and liens

thereon, and shall keep IDBI Bank / the Purchaser, its directors, officers, employees,

representatives, consultants and agents indemnified in relation thereto.

h) That all the representations and warranties as have been made by the Vendor/Bidder

with respect to its bid and Contract, are true and accurate, and shall continue to

remain true and accurate through the term of the Contract.

i) That the execution of the Service(s) herein is and shall be strictly in accordance and

in compliance with all applicable laws, as amended from time to time, the regulatory



framework governing the same and the good industry practice.

j) That there are – (a) no legal proceedings pending or threatened against Vendor/

Bidder or any sub Bidder/third party or its team which adversely affect/may affect

performance under this Contract; and (b) no inquiries or investigations have been

threatened, commenced or pending against the Vendor/ Bidder or any sub-Bidder /

third party or its team members by any statutory or regulatory or investigative

agencies.

k) That the Bidder has the corporate power to execute, deliver and perform the terms

and provisions of the Contract and has taken all necessary corporate action to

authorize the execution, delivery and performance by it of the Contract.

l) That all the conditions precedent under the Contract has been complied.

m) That neither the execution and delivery by the Vendor/Bidder of the Contract nor the

Vendor's/ Bidder’s compliance with or performance of the terms and provisions of

the Contract (i) will contravene any provision of any applicable laws or any order,

writ, injunction or decree of any court or governmental authority binding on the

Vendor/ Bidder (ii) will conflict or be inconsistent with or result in any breach of any

or the terms, covenants, conditions, provisions or stipulations of, or constitute a

default under any agreement, contract or instrument to which the Vendor/ Bidder is a

party or by which it or any of its property or assets is bound or to which it may be

subject or (iii) will violate any provision of the Memorandum and Articles of

Association of the Vendor/ Bidder.

n) That the Vendor/ Bidder certifies that all registrations, recordings, filings and

notarizations of the Contract and all payments of any tax or duty, including without

limitation stamp duty, registration charges or similar amounts which are required to

be effected or made by the Vendor/Bidder which is necessary to ensure the legality,

validity, enforceability or admissibility in evidence of the Contract have been made.

o) That the Vendor/ Bidder confirms that there has not and shall not occur any

execution, amendment or modification of any agreement/contract without the prior



written consent of IDBI Bank/ the Purchaser, which may directly or indirectly have a

bearing on the Contract or Service(s).

p) That the Vendor/Bidder owns, has license to use or otherwise has the right to use,

free of any pending or threatened liens or other security or other interests all

Intellectual Property Rights, which are required or desirable for the Service(s) and

the Vendor/Bidder does not, in carrying on its business and operations, infringe any

Intellectual Property Rights of any person. None of the Intellectual Property or

Intellectual Property Rights owned or enjoyed by the Vendor/Bidder or which the

Vendor/Bidder is licensed to use, which are material in the context of the Vendor's/

Bidder’s business and operations are being infringed nor, there is any infringement or

threatened infringement of those Intellectual Property or Intellectual Property Rights

licensed or provided to the Vendor/ Bidder by any person. All Intellectual Property

Rights (owned by the Vendor/ Bidder or which the Bidder is licensed to use) are

valid and subsisting. All actions (including registration, payment of all registration

and renewal fees) required to maintain the same in full force and effect have been

taken thereon and shall keep IDBI Bank/the Purchaser, its directors, officers,

employees, agents, representatives and consultants indemnified in relation thereto.

25. Confidentiality

1) The Parties agree that they shall hold in trust any Confidential Information

received by either Party, under the Contract, and the strictest of confidence shall

be maintained in respect of such Confidential Information. The Parties also agree:

a) to maintain and use the Confidential Information only for the purposes of the

Contract and only as permitted herein;

b) to make copies of only such documents/papers as specifically authorized by the

prior written consent of the other party and with the same confidential or

proprietary notices as may be printed or displayed on the original;

c) to restrict access and disclosure of Confidential Information to such of their

employees, agents, vendors, and Bidders strictly on a "need to know" basis, to



maintain confidentiality of the Confidential Information disclosed to them in

accordance with this Clause and

d) to treat Confidential Information as confidential for a period of [five (5) ] years

from the date of receipt. In the event of earlier termination of the

Contract/Agreement, the Parties hereby agree to maintain the confidentiality of

the Confidential Information for a further period of five (5) years from the date of

such termination.

2) Confidential Information in oral form must be identified as confidential at the

time of disclosure and confirmed as such in writing within 30 (thirty) days of such

disclosure. Confidential Information does not include information which:

a) the recipient knew or had in its possession, prior to disclosure, without

limitation on its confidentiality;

b) is independently developed by the recipient without breach of the Contract ;

c) information in the public domain as a matter of law;

d) is received from a third party not subject to the obligation of confidentiality

with respect to such information;

e) is released from confidentiality with the written consent of the other Party.

The recipient shall have the burden of proving that Clauses (1) and (2) above are

applicable to the information in the possession of the recipient.

Notwithstanding the foregoing, the Parties acknowledge that the nature of the Service(s)

to be performed under this Contract may require the Vendor's/ Bidder's personnel to be



present on premises of IDBI Bank/the Purchaser or may require the Vendor's/ Bidder's

personnel to have access to computer networks and databases of IDBI Bank/ the

Purchaser while on or off-premises of IDBI Bank/the Purchaser. It is understood that it

would be impractical for IDBI Bank/ the Purchaser to monitor all information made

available to the Vendor/ Bidder under such circumstances and to provide notice to the

Vendor/ Bidder of the confidentiality of all such information. Therefore, the Vendor/

Bidder agrees that any technical or business or other information of IDBI Bank/

Purchaser that the Vendor's/ Bidder’s personnel, sub Bidders, or agents acquire while on

the IDBI Bank's/ Purchaser premises, or through access to IDBI Bank's/ the Purchaser

computer systems or databases while on or off IDBI Bank's/ the Purchaser premises, shall

be deemed Confidential Information.

Confidential Information shall at all times remain the sole and exclusive property of the

disclosing Party. Upon termination of the Contract, Confidential Information shall be

returned to the disclosing Party or destroyed, if incapable of return. The destruction shall

be witnessed and so recorded, in writing, by an authorized representative of each of the

Parties. Nothing contained herein shall in any manner impair rights of IDBI Bank/ the

Purchaser in respect of the Systems, Service(s), and Documents etc.

In the event that any of the Parties here to become legally compelled to disclose any

Confidential Information, such Party shall give sufficient notice to the other Party to

enable the other Party to prevent or minimize to the extent possible, such disclosure.

Neither party shall disclose to a third party any Confidential Information or the contents

of the Contract without the prior written consent of the other Party. The obligations of

this Clause shall be satisfied by handling Confidential Information with the same degree

of care, which the receiving Party applies to its own similar confidential information but

in no event less than reasonable care. The obligations of this Clause shall survive the

expiry, cancellation or termination of this Contract.



The provision of this clause shall survive termination of the Contract till such

Confidential Information enters public domain or as stated above.

26. Termination

IDBI Bank/ the Purchaser may, terminate the Contract by giving the Vendor/ Bidder,

a prior and written notice of 15 (fifteen) days indicating its intention to terminate the

Contract under the following circumstances:

i. Where it comes to IDBI Bank's/ the Purchaser’s attention that the Successful

Vendor/ Bidder (or the Bidder’s team) is in a position of actual conflict of interest

with the interests of IDBI Bank/the Purchaser, in relation to any of terms of the

Bidder’s bid or the Contract.

ii. Where the Successful Vendor's/ Bidder’s ability to survive as an independent

corporate entity is threatened or is lost owing to any reason whatsoever, including

inter-alia the filing of any bankruptcy proceedings against the Successful Vendor/

Bidder, any failure by the Successful Vendor/ Bidder to pay any of its dues to its

creditors, the institution of any winding up proceedings against the Successful

Vendor/ Bidder or the happening of any such events that are adverse to the

commercial viability of the Successful Vendor/ Bidder.

iii. In the event of the happening of any events of the above nature, IDBI Bank/ the

Purchaser shall reserve the right to take any steps as are necessary, to ensure the

effective transition of the Service(s) to the next successor Bidder, and to ensure

business continuity.

Termination for Insolvency: IDBI Bank/ the Purchaser may at any time terminate

the Contract by giving written notice of 15 (fifteen) days to the Successful Vendor/

Bidder, indicating its intention of termination the Contract/Agreement without

compensation to the Successful Vendor/ Bidder, if the Successful Vendor/ Bidder

becomes bankrupt or otherwise insolvent, provided that such termination will not

prejudice or affect any right of action or remedy which has accrued or will accrue



thereafter to IDBI Bank/the Purchaser.

Termination for Default: IDBI Bank/ the Purchaser, without prejudice to any other

right or remedy for breach of Contract, by a written notice of default sent to the

Vendor/Bidder, may terminate the Contract in whole or in part.

Termination for other than Default: IDBI Bank/ the Purchaser, without prejudice

to any other right or remedy and without assigning any reason, may at its sole

discretion, serve upon the Successful Vendor/Bidder a written notice of 30 (thirty)

days, indicating its intention to terminate the Contract/Agreement and may terminate

the Contract/Agreement in whole or in part.

27. Consequences of Termination

a) In the event of termination of the Contract due to any cause whatsoever, [whether

consequent to the stipulated term of the Contract or otherwise], IDBI Bank/ the

Purchaser shall be entitled to impose any such obligations and conditions and issue

any clarifications as may be necessary to ensure an efficient transition and effective

business continuity of the Service(s) which the Successful Vendor/ Bidder shall be

obliged to comply with and take all available steps to minimize loss resulting from

that termination/breach, and further allow the next successor Vendor/ Bidder to

takeover the obligations of the erstwhile Successful Vendor/ Bidder in relation to the

execution/continued execution of the scope of the Contract/Agreement.

b) In the event that the termination of the Contract is due to the expiry of the term of the

Contract/Agreement, a decision not to grant any (further) extension by IDBI Bank/

the Purchaser, the Successful Vendor/ Bidder herein shall be obliged to provide all

such assistance to the next successor Vendor/Bidder or any other person as may be

required and as IDBI Bank/ the Purchaser may specify including training, where the

successor(s) is a representative/personnel of IDBI Bank/the Purchaser to enable the

successor to provide adequately the Service(s) hereunder, even where such assistance

is required to be rendered for a reasonable period that may extend beyond the

term/earlier termination hereof.



c) Where the termination of the Contract is prior to its stipulated term on account of a

default on the part of the Successful Vendor/ Bidder or due to the fact that the

survival of the Successful Vendor/ Bidder as an independent corporate entity is

threatened/has ceased, IDBI Bank/ the Purchaser shall pay the Successful Vendor/

Bidder for that part of the Service(s) which have been authorized by IDBI Bank/ the

Purchaser and satisfactorily performed by the Successful Vendor/ Bidder up to the

date of termination, without prejudice to any other rights, IDBI Bank/the Purchaser

may retain such amounts from the payment due and payable by IDBI Bank/ the

Purchaser to the Successful Vendor/ Bidder as may be required to offset any losses

caused to IDBI Bank/ the Purchaser as a result of any act/omissions of the Successful

Vendor/ Bidder. In case of any loss or damage due to default on the part of the

Successful Vendor/ Bidder in performing any of its obligations with regard to

executing the Service(s) under the Contract/Agreement [as laid down in the Service

Level Requirements Annexure-3,] the Successful Vendor/ Bidder shall compensate

IDBI Bank/the Purchaser for any such loss, damages or other costs, incurred by IDBI

Bank/ the Purchaser. Additionally, the sub Vendor/ Bidder / other members of its

team shall continue to perform all its obligations and responsibilities under the

Contract in an identical manner as were being performed hitherto before in order to

execute an effective transition and to maintain business continuity. All permitted

third parties shall continue to perform all/any functions as stipulated by IDBI Bank/

the Purchaser and as may be proper and necessary to execute the Service(s) under the

Contract/Agreement in terms of the Vendor's/ Bidder’s bid and the Contract.

d) Nothing herein shall restrict the right of IDBI Bank/ the Purchaser to invoke the

Performance Bank Guarantee and other guarantees, securities furnished, enforce the

Deed of Indemnity and pursue such other rights and/or remedies that may be

available to IDBI Bank/ the Purchaser under law or otherwise.

e) The termination hereof shall not affect any accrued right or liability of either Party

nor affect the operation of the provisions of the Contract that are expressly or by

implication intended to come into or continue in force on or after such termination.

f) In the event of termination of this Contract/Agreement for any reason whatsoever,

IDBI Bank shall have the right to publicize such termination to caution the



customers/public from dealing with the Successful Vendor/ Bidder.

g) Termination survives the Contract.

h) Conflict of interest: The Successful Vendor/ Bidder shall disclose to IDBI Bank/ the

Purchaser in writing, all actual and potential conflicts of interest that exist, arise or

may arise (either for the Successful Vendor/ Bidder or its team) in the course of

performing the Service(s) as soon as practical after it becomes aware of that conflict.

i) Publicity: The Vendor/ Bidder shall not make or permit to be made a public

announcement or media release about any aspect of the Contract unless IDBI Bank/

the Purchaser first gives the Vendor/ Bidder its prior written consent.

28. Relationship between the Parties:

Nothing in the Contract constitutes any fiduciary relationship between IDBI

Bank/the Purchaser and Successful Vendor/ Bidder/Bidder’s Team or any

relationship of employer - employee, principal and agent, or partnership, between

IDBI Bank/the Purchaser and Vendor/ Bidder.

No Party has any authority to bind the other Party in any manner whatsoever, except

as agreed under the terms of the Contract.

IDBI Bank/ the Purchaser has no obligations to the Successful Vendor's/Bidder’s

team, except as agreed under the terms of the Contract.

29. No Assignment

The Contract cannot be transferred or assigned by the Successful Vendor/ Bidder

without the prior written approval of IDBI Bank / the Purchaser.

30. Entire Contract

The terms and conditions laid down in this RFP and all annexure thereto shall be

read in consonance with and form an integral part of this Contract. This Contract



supersedes any prior Contract, understanding or representation of the Parties on the

subject matter.

31. Governing Law

This Contract and any non-contractual obligations arising out of or in connection

with the Contract, shall be governed by the laws of Republic of India. These

provisions shall survive the Contract.

32. Jurisdiction of Courts

The courts at Mumbai, India have non-exclusive jurisdiction to determine any

proceeding in relation to the Contract. These provisions shall survive the Contract.

33. Suspension of Payment to the Vendor/ Bidder

IDBI Bank may by a written notice of suspension, suspend all payments to the

Successful Vendor/ Bidder under the Contract, if the Successful Vendor/ Bidder

failed to perform any of its obligations under the Contract, (including the carrying

out of the Service(s)) provided that such notice of suspension:

i. Shall specify the nature of the failure and

ii. Shall request the Successful Vendor/ Bidder to remedy such failure

within a specified period from the date of issue of such notice of suspension.

34. Time Limit for the Completion of Work

Time limit for delivery and installation of Cheque Scanners shall be completed

within 4-6 weeks from the date of placement of any order.

35. Period of Contract

a) Supply, Install, Integrate and Test the hardware, Cheque Scanners & other

networking components – 4-6 weeks from the date of placement of any order.

b) Warranty Period – 3 Years from the date of issuance of acceptance certificate by



IDBI Bank.

c) To maintain & support the hardware, Cheque Scanners & other networking

components – Three Years from expiry of 3 (three) Year of warranty period.

d) The period of Contract shall be extendable, based on mutually agreed terms and

conditions.

e) Validity period of the rate contract for supplying Cheque scanner for the

proposed quantity mentioned in RFP with variation of 25% (increase or

decrease) will be for one and half year from the date of receipt of Letter of Intent

(LOI).

36. Force Majeure

a) Notwithstanding the provisions of this RFP the Successful Bidder/Vendor shall

not be liable for forfeiture of its Performance Bank Guarantee, liquidated

damages or termination for default, if and to the extent that, the delay in

performance or other failure to perform its obligations under the

Contract/Agreement is the result of an event of Force Majeure.

b) For purpose of this Clause “Force Majeure” means war or revolution, terrorist

act, fire, flood, earthquake, epidemic, quarantine restriction and freight

embargoes.

c) If a Force Majeure situation arises, the Vendor shall promptly notify IDBI in

writing of such conditions and the cause thereof. Unless otherwise directed by

IDBI in writing, the Vendor shall continue to perform its obligations under the

Contract as far as is reasonably practical and shall seek all reasonable alternative

means for performance not prevented by the Force Majeure event. IDBI

Bank/the Purchaser may terminate the Contract/Agreement, by giving a written

notice of 30 days to the Successful Bidder/Vendor, if as a result of Force

Majeure the Successful Bidder/Vendor is unable to perform a material portion of

the Service(s) for a period of more than 60 days.



SECTION 5: TECHNICAL SPECIFICATIONS

Vendor has to respond strictly in the Vendor Response Column.

The Bidder/ Vendor participating in RFP need to ensure that all requirements are

mandatory unless explicitly mentioned otherwise.

Name of Schedule Documents per minute (DPM) range Quantity

Desktop Cheque Scanner with UV

Minimum 100 dpm 600

Sr.No Requirements ***Vendor

Response

(Yes/No)

Remarks

A Imaging module for binary Front, binary Back,

Grey scale Front, Grey scale back and UV only

B The proposed Cheque Scanner should be able

to print minimum 2 line endorsement of

minimum 44 digits on the back of the cheque

prior to imaging of the cheque.

C Cheque Scanners with Straight line capturing

mechanism will be preferred.

D The proposed Cheque Scanner should have

minimum 2 (two) sort pockets.

E The proposed Cheque Scanner should be able

to support multi-location endorsements.

F The proposed Cheque Scanner should have

MICR read head, endorser, Sorter, in-built

OCR, front and back grey scale, front and back

black & white scale and UV image capture in a

single pass.

G The proposed Cheque Scanner by the Vendor

shall be fully compliant to the IQA standard

indicated by RBI/NPCI in its latest Circular.

H All IQA related changes shall be made by the

Cheque Scanner Vendor free of cost from time

to time.

I The proposed Cheque Scanner shall comply

with the endorsement requirement stated in the

Latest RBI/NPCI Circular



J The Bidder/ Vendor shall provide all APIs to

be provided for integration at no extra cost.

Moreover any changes due to RBI/NPCI

mandate to be done at no extra cost.

K The Bidder/ Vendor shall provide 1 demo

Cheque Scanner, the API (Application

Programming Interface) with its details &

documentation, requisite training at no

additional cost to the CTS Software vendor

selected by IDBI Bank for integration and

testing purpose on the date of receiving the

purchase order

L The Bidder/ Vendor shall provide a redundant

solution

M The proposed Cheque Scanner should have a

UV enabled camera to capture and detect UV

Ink, logos and watermark.

N The proposed Cheque Scanner should have the

capabilities and features to scan and capture

information from instruments adhering to CTS

2010 Cheque format.

O The Bidder/ vendor shall provide a full

featured scanning software Interface which

should be totally configurable for using all the

features of the Cheque Scanner hardware.

P The Bidder/ Vendor shall provide a scanning

software interface which also has Re-scan &

Pre-Presentment features (endorsement on

second line) in accordance with CTS CHI

Specs 2.0 or the latest released by the

regulatory authority (RBI/ NPCI) with file

upload/ download mechanism.



SECTION 6: BILL OF MATERIAL

The Bill of material must be attached in Technical Offer/ Technical Bid as well as

financial offer/ financial Bid. The format will be identical for both Technical and

Financial Offer/Bid, except that the Technical offer/ Bid should not contain any

tentative/estimated price information. The financial offer/bid must also contain the AMC

details.

The number of Cheque Scanners mentioned in the “Quantity” column in the “Bill of

Material Cost Breakup” is only an approximate number based on initial volume

estimates. The actual number of Cheque Scanners to be procured will be finalized during

the signing of the contract. Any decision in this regard by IDBI Bank shall be final,

conclusive and binding on the Bidder.

Technical offer/ bid without Bill of Material will be liable for rejection forthwith.

Bidder must take care in filling price information in the financial offer/ financial bid, to

ensure that there are no typographical or arithmetic errors. All fields must be filled up

correctly.

A. Cost Breakup – Table 1

Schedule

Number

Name of Schedule Documents per

minute (DPM)

range

Quanti

ty

Unit

price

Total

price

(in

figures)

(Rs.)

Total

price (in

words)

I Desktop Cheque

Scanner with UV,

MICR Head,

Endorser, Front &

Rear Image Camera

Minimum 100

dpm

600

B. Consumable List – Table 2

Consumable List of Items should contain all the items required to be purchased by the

Bank for maintenance/ support activities or periodic replaceable parts of the Cheque

Scanner like cartridges, cleaning tissues, bands, belts etc.



The Quantity of consumable items required should be calculated annually per Cheque

Scanner for a volume as below:

Schedule

Number

Name of Schedule Documents per

minute (DPM) range

Instruments Scanned

per day

I Desktop Cheque Scanner

with UV, MICR Head,

Endorser, Front & Rear

Image Camera

Minimum 100 dpm 2000

The item list should be line item wise for each consumable item for Cheque Scanner as

mentioned in the table below.

The Endorser Ink usage should be calculated with single line 40 characters per document.

Example sheet provided below:

Seria

l

Num

ber

Description Line items

Quantity

(required

per Cheque

Scanner for

a year)

(A)

Unit Price

(B)

Number

of

Cheque

Scanners

(C)

Total Cost in

figures (Rs.)

= (A*B*C)

1 Consumable

List of Items

for Desktop

Cheque

Scanner

[Minimum

100 dpm]

cartridges, 600

Camera

Covers

600

cleaning

tissues,

600

Bands etc 600

Total for minimum 100 DPM Cheque Scanner

Please Note: IDBI Bank would pay based on consumables utilized. Further IDBI bank

would pay for 10% extra per year based on the agreed rates. In case the variation in

estimated quantity for consumable is more than 10% then the same would have to be

provided by the Successful Bidder/Vendor free of cost.



SECTION 7: BIDDER INFORMATION

Company profile

� Provide an overview of the company including a brief history of the company,

financial position, products and services portfolio etc.

� Describe any relevant partnerships.

� Your commitment to ongoing development of your solutions.

� Your skills, experience and/or knowledge your company can provide to IDBI

Bank that our internal experts or your competitors cannot.

� Describe your company’s growth over the past 3 yrs.

Company locations

� Please provide a list of locations where the company is present directly.

Customer references

� Please provide us with purchase order copies for supply/installation/maintenance and

support hardware to public/private/ MNC banks operating in India for atleast 100

Cheque Scanners supplied in last 2 years.

� During technical evaluation IDBI Bank shall request the short listed vendors for a

LIVE Site visit of Cheque Scanners and live Demo for working of Cheque Scanners.

Reference site details for Cheque Scanners.

Bank’s Name

Contact person / Title

Bank’s Address

Telephone / Fax no

E-mail id of contact person.

Financial Details

The Bidder is required to provide the following financial information:

� Audited balance sheet and profit and loss account for the last three financial years

� Profitability figures for the last two years.



ANNEXURE -1: CONTENTS AND FORMAT OF TECHNICAL BID

The major sections of the proposal should be organized as follows:

Introduction

This section should provide a brief write-up about the proposal, Bidder

Bidder Information

This section should provide all the relevant information about the Bidder,

including the required Bidder information (Section 7 of the RFP).

Product Information

This section should provide product brochures, product technical specifications,

pamphlets, etc for the proposed hardware components.

Maintenance & Support

This section should discuss the Maintenance & Support methodology to be

adopted by the Bidder.

List of documents/ enclosures

Documents, other than the commercial documents, that must be submitted with

the proposal are the following:-

a) Teaming agreement/Authority letters from third party products embedded or

interfaced with the CTS/system.

b) Covering letter as mentioned in Annexure 1(Form No 1).

c) Undertaking letter as mentioned in Annexure 1(Form No 4).

d) Unconditional Acceptance of Terms & Conditions of the RFP(Form No 10).

e) Original copy of Bid duly signed along with original purchase receipt of the

Bid document.

f) All the Bids must be accompanied by a demand draft for the cost of bid

document, which has not been purchased on payment.

g) All the Bids must be accompanied by a Bid Security as specified in the Bid

Documents.

h) Bidder should provide audited balance sheets (duly certified / authenticated)

as a supporting document. The Bids submitted by the prospective Bidders



shall be summarily rejected, if it does not comply with the turnover condition

mentioned above.

i) Bidder should submit a letter stating its year of incorporation, line of business

and self declaration stating that they are not in the negative list of any bank/

government organization. The letter should be on a company letter head and

duly signed by authorized signatory.

j) Bidder should submit Purchase order / invoices for having supplied atleast

100 Cheque Scanners in last two years to any scheduled commercial bank

operating in India.

k) Addresses of support offices PAN India.

l) Details of Technical staff available in India to support these devices.

m) Certifications details like ISO, if any to be submitted.

n) Project plan for delivery and implementation from the date of the PO.

o) Published Technical details/brochure/s of Hardware components/items offered

by the Bidder duly supported by technical specifications of each component

offered shall be furnished.

p) The bidder should commit in writing that the Cheque Scanners would be

supported for six years from the date of delivery. The bidder shall submit

back to back agreements with the OEM confirming support for six years in

case the Bidder is a system integrator.

q) Bidders should provide all the information necessary as per the Bid/RFP

document, failing which their proposals are liable to be summarily rejected.

r) The Bidder should obtain necessary permissions and arrange for visit to a site

for Cheque Scanner implementations, where it has been installed and

operationalised.

s) The Bidder should commit in writing that the Cheque scanner would be able

to capture at least 1000 Cheques including Deposit slips on daily basis.



Form – 1: Format for Cover Letter

Place:

Date:

DGM-ITD

IDBI Intech Ltd.

IDBI Building, Plot No. 39-41,

Sector-11, CBD-Belapur,

Navi Mumbai-400 614

Dear Sir,

Supply, Install, Maintain and Support the Cheque Scanners required for proposed

CTS solution at IDBI Bank Limited.

In respect of the Bid for Supply, Installation, Maintenance and Support Cheque scanners

required for proposed CTS solution at IDBI Bank, please find enclosed our response to

your RFP dated ……

Having examined the RFP Document /Bid Document and annexure thereto, we, the

undersigned, in conformity with the RFP/Bid Document, offer to provide the Service(s)

as defined and described in the RFP Document, on the terms and conditions mentioned in

the RFP/Bid Document and for the sum / price indicated as per financial bid.

If any action is brought against you for infringement / violation, of the applicable laws in

respect of the hardware components supplied by us to IDBI Bank, we will defend the

same at our cost and consequences and will indemnify IDBI Bank and shall hold IDBI

Bank harmless of all the costs and other expenses that IDBI Bank may incur or suffer in

this connection.

We undertake to you that, if our Bid/Proposal is accepted, we shall provide the

Service(s) comprised in the Contract to you within timeframe specified, starting from the

date of receipt of notification of award from IDBI Bank.



We agree to abide by this proposal for the period of 90 days from the date of Bid opening

and it shall remain binding upon us and may be accepted at any time before the expiry of

that period.

We agree to execute a Contract in the form to be communicated by IDBI Bank,

incorporating all agreements with such alterations or additions thereto as may be

necessary to adapt such agreement to the circumstances of the standard and notice of the

award within time prescribed after notification of your intention to accept this proposal.

Unless and until a formal agreement is prepared and executed this proposal together with

your written acceptance thereof shall constitute a binding Contract.

We understand that you are not bound to accept the lowest or any bid you may receive,

not to give any reason for rejection of any bid and that you will not defray any expenses

incurred by us in biding.

We certify that all the information and representations furnished herein are true, correct,

valid and subsisting in every respect and can be supported with relevant documents of

proof on demand by the IDBI Bank/the Purchaser.

As security for the due performance and observance of the undertaking and obligation of

the bid, we submit herewith Demand Draft / Banker’s Cheque bearing no. ____________

dated __________ drawn in favour of IDBI Bank Limited for an amount of <

Rs.20,00,000/-> (Rupees Twenty Lakhs Only) payable at Mumbai.

Dated this _____ day of ____________________ 2013

Signature

(Company Seal)2

__________________

In the capacity of

2 In accordance with the provisions for affixation of common seal as provided in the Articles of

Association and to be supported by board resolution.



Duly authorized to sign bids for and on behalf of:



Form – 2: Acceptance Certificate

No. Date:

M/s.

Certificate of commissioning of Cheque Scanners for CTS System

This is to certify that the Supply, Installation, Integration and Testing of Cheque scanners

required for CTS solution for the CTS/System at IDBI Bank has been successfully

completed (subject to remarks in para No.2) in accordance with the Contract.

Contract No. ______________________________ dated ________

Date of commissioning and proving test ____________________

Details of Service(s) not yet supplied and recoveries to be made on that account:

Sr. No. Description Amount to be recovered

The Contractor has fulfilled his contractual obligations satisfactorily*

or

The Contractor has failed to fulfill his contractual obligations with regard to the

following :

(a)



(b)

(c)

(d)

The amount of recovery on account of non-rendering of Service(s) is given under Para

No._____.

The amount of recovery on account of failure of the Contractor to meet his contractual

obligations is as indicated in endorsement of the letter.

Signature : ___________________

Name : ___________________

Designation _________

____________________________

Explanatory notes for filing up the certificates:

He has adhered to the time schedule specified in the contract in dispatching the Services

pursuant to Specifications.

He has commissioned the Service(s) in time i.e., within the period specified in the

Contract from the date of receipt of notification of awards from IDBI Bank.



Form – 3: Format of power-of-attorney for signing of bid

POWER OF ATTORNEY

(On Stamp Paper of relevant value)

Know all men by these presents, we (name of the

company and address of the registered office) do hereby appoint and authorize Shri

(full name and residential address) who is presently employed

with us and holding the position of as our attorney, to do

in our name and on our behalf, all such acts, deeds and things necessary in connection

with or incidental to our proposal for supply, installation, Integration and

maintenance of Cheque Scanner required for the Cheque Truncation System (CTS)

proposed to be set up by IDBI Bank with response to the RFP ( Request for Proposal)

by IDBI Bank Ltd (hereinafter referred to as IDBI Bank), including signing and

submission of all documents and providing information/responses to IDBI Bank in all

matters in connection with our bid / offer.

We hereby agree, declare and undertake that all the acts, deeds and things lawfully done

by our said attorney shall be construed as acts, deeds and things done, performed and

executed by us and we hereby agree to ratify and confirm all acts, deeds and things

lawfully done by our said attorney pursuant to this irrevocable Power of Attorney and

that all acts, deeds and things done by our aforesaid attorney shall always be deemed to

have been done by us.

Dated this _____ day of ____________________ 2013

For

(Signature)

(Name, Designation and Address)



Accepted

(Signature)

(Name, Title and Address of the Attorney)

Date:

Note:

1. To be executed by the all members in case of a Consortium.

2. The mode of execution of the Power of Attorney should be in accordance with the

procedure, if any, laid down by the applicable law and the charter documents of

the executants and when it is so required the same should be under common seal

affixed in accordance with the required procedure.

3. Also, wherever required, the Bidder should submit for verification the extract of

the charter documents and documents such as a resolution/power of attorney in

favour of the Person executing this Power of Attorney for the delegation of power

hereunder on behalf of the Bidder.

4. In case the Application is signed by an authorized Director / Partner or Proprietor

of the Applicant, a certified copy of the appropriate resolution / document

conveying such authority may be enclosed in lieu of the Power of Attorney.



Form – 4: Undertaking

Undertaking

We, [•] (name and designation) on behalf of [•] having its registered office at [•] have

submitted a bid proposal document to IDBI Bank for “Supply, Installation, Integration

and maintenance of Cheque Scanner required for the Cheque Truncation System (CTS)

proposed to be set up by IDBI Bank” in response to the Request for Proposal (RFP)

dated issued [•] by IDBI Bank.

a. We are duly authorized persons to submit this undertaking.

b. We have read and understood the aforesaid RFP.

c. We do not have any business relationship with IDBI Bank including its

Directors and officers which may result in any conflict of interest between

us and IDBI Bank. We shall on occurrence of any such event immediately

inform the concerned authorities of the same.

d. We have submitted our bid proposals in compliance with the specific

requirements as mentioned in the RFP document.

e. We have provided with all necessary information and details as required

by IDBI Bank and shall provide with such additional information’s may

be required by IDBI Bank from time to time.

f. Neither the Company nor any of its employees/directors have been barred

from providing such services nor are we blacklisted by any public sector

banks, statutory or regulatory or investigative agencies in India or abroad.

g. All the information furnished here in and as per the document submitted is

true and accurate and nothing has been concealed or tampered with. We

have gone through all the conditions of Bid and are aware that we would

be liable to any punitive action in case of furnishing of false information /

documents.



It is further certified that we have not modified or deleted any text/matter in the bid

document.

Dated this _____ day of ____________________ 2013

Signature

(Company Seal)

__________________

In the capacity of




Form – 5: Contract Form

THIS AGREEMENT made at………………… the ………day of …………………….

2013. Between IDBI BANK LIMITED, a company registered under the Companies Act,

1956 (1 of 1956) and a banking company within the meaning of Section 5 (c) of the

Banking Regulation Act, 1949 (10 of 1949) and having its registered office at IDBI

Tower, WTC Complex, Cuffe Parade, Mumbai – 400 005 (hereinafter called “the

Purchaser” which expression shall unless it be repugnant to the subject, context or

meaning thereof shall be deemed to mean and include its successors and assigns) of the

ONE PART and ……………. (Name of Contractor) of …………………… (please

specify the registered office of the (Contractor) (hereinafter called “the Contractor”

which expression shall unless it be repugnant to the subject, context or meaning thereof

shall be deemed to mean and include its successors and permitted assigns) of the

OTHER PART;

The Purchaser and Contractor are hereinafter collectively referred to as "Parties"

and individually as Party-

WHEREAS the Purchaser invited bids for certain Services

viz………………………………. (comprehensive description of Service(s) )and has

accepted a bid by the Contractor for rendering of the Service(s) for the sum of

……………………… (Contract Price in Words and Figures) (hereinafter called “the

Contract Price”).

NOW THIS AGREEEMENT WITNESSETH AND IT IS HEREBY AGREED BY

AND BETWEEN THE PARTIES HERETO AS FOLLOWS:

In this Agreement words and expressions not specifically defined shall have the same

meanings as are respectively assigned to them in the RFP/Conditions of Contract referred

to.

The following documents of Bid No._________________________ together with all

Annexure, Schedules and Forms of RFP amended from time to time and this Agreement,

and the other related documents shall be deemed to form and be read and construed as

part of these presents

Invitation for Bids

Instructions to Bidders

The Bid form and the price schedule submitted by the Bidder/Contractor;

Service level expectations



The technical specifications ;

Bill of material

The terms and conditions of Contract ;

The purchaser’s notification of award ;

Schedule of dates, amounts etc.

In consideration of the payments to be made by the Purchaser to the Contractor as

hereinafter mentioned, the Contractor hereby agrees and covenants with the Purchaser to

provide/render the Service(s) and to remedy defects, if any therein, strictly in conformity

in all respects with the provisions of the Contract.

The Purchaser hereby agrees and covenants to pay the Contractor in consideration of the

rendering of the Service(s) and the remedying of defects, if any therein, the Contract

price or such other sum as may become payable under the provisions of the Contract at

the times and in the manner prescribed by the Contract.

IN WITNESS WHEREOF the parties hereto have caused these presents to be executed

on the day, month and year first above written.

Signed and Delivered by

the withinnamed

Signature :

Name :

Date :- ..........................

IN THE PRESENCE OF

1. Signature

Name :- .......................

Address :- .......................

..................................

2. Signature

Name :- .......................

Address : .......................



..................................

Signed and Delivered by ......... .........................

the withinnamed

M/s. ..................................

..................................

Date :- .......................

IN THE PRESENCE OF :

1. Signature 2. Signature

Name :- ...................... Name : ……………………….

Address :- ...................... Address : ……………………

.................................. ………………………..



Form – 6: Performance Security Form

Bank Guarantee No.

Bank Guarantee Amount

Expiry Date

Claim Amount

Account

___________________________________

___________________________________

___________________________________

___________________________________

M/s.

GUARANTEE FOR PERFORMANCE OF CONTRACT

THIS GUARANTEE AGREEMENT executed at ___________ this ________

day of _____________ Two Thousand Twelve

BY :

______________________ Bank, a body corporate constituted under _______________,

having its Registered Office/ Head Office at ______________, and a Branch Office at

_____________________________________________________ (hereinafter referred to

as “the Guarantor”, which expression shall, unless it be repugnant to the subject,

meaning or context thereof, be deemed to mean and include its successors and assigns)

IN FAVOUR OF:

IDBI BANK LIMITED, a company registered under the Companies Act, 1956 (1 of

1956) and a banking company within the meaning of Section 5 (c) of the Banking

Regulation Act, 1949 (10 of 1949) and having its registered office at IDBI Tower, WTC

Complex, Cuffe Parade, Mumbai – 400 005 (hereinafter referred to as “Bank” which

expression shall unless it be repugnant to the subject, meaning or context thereof, be

deemed to mean and include its successors and assigns),

WHEREAS the Bank has implemented the RBI’s initiative for New Retail Payment

System by introducing an Image Based Cheque Truncation System (CTS) for improving

the process of realization of cheque(s) and is desirous of accepting the CTS software

solution (CTS solution) from the outcome of its RFP for CTS Solution for Chennai or at

other places, and had accordingly called for bids for supply, installation, Integration and

maintenance of Cheque Scanner, server, net working equipment(s) and other IT hardware



required for the CTS solution proposed to be set up by the Bank ………………………

have been appointed as the hardware vendor (hereinafter referred to as "Hardware

Vendor") and accordingly the Hardware Vendor has entered into Contract with Bank

subject to the terms and conditions contained in the Contract and the said documents. The

Hardware vendor has strictly agreed to abide with the terms of Contract and the said

documents.

AND WHEREAS pursuant to the Bid Documents, the Contract, and the other related

documents (hereinafter collectively referred to as “the said documents”, the Bank has

agreed to avail from ……………………. and ……………………………. has agreed to

provide to the Bank …………………. , more particularly described in the

Schedule/Annexure to the said documents (hereinafter collectively referred to as “the

Service(s)”), subject to payment of the Contract price, as stated in the said documents

and also subject to the terms, conditions, covenants, provisions and stipulations contained

the said documents.

AND WHEREAS the Hardware Vendor has duly signed the said documents.

AND WHEREAS in terms of the Contract, the Hardware Vendor has agreed to provide

the Service(s) and to procure an unconditional and irrevocable performance bank

guarantee, in favour of the Bank, from a bank acceptable to the Bank for securing the

faithful observance and performance by the Hardware Vendor of the terms, conditions,

covenants, stipulations, provisions of the Contract/the said documents.

AND WHEREAS at the request of the Hardware Vendor, the Guarantor has agreed to

guarantee the Bank, payment of the 10%3 of the Contract Price amounting to

…………………………..(in words) towards faithful observance and performance by the

Hardware Vendor of the terms of the Contract and the said documents.

NOW THEREFORE THIS AGREEMENT WITNESSETH AS FOLLOWS:

In consideration of the above premises, the Guarantor hereby unconditionally, absolutely

and irrevocably guarantees to the Bank as follows:

The Guarantor hereby guarantees and undertakes to pay, on demand, to the Bank at its

office at Mumbai forthwith, the sum of `……………………………………….or any

part thereof, as the case may be, as aforesaid due to the Bank from the Hardware Vendor,

towards any loss, costs, damages, etc. suffered by the Bank on account of default or

breach of the Hardware Vendor in the faithful observance and performance of the terms,

conditions, covenants, stipulations, provisions of the Contract and the said documents,

without any demur, reservation, contest, recourse or protest or without any reference to



the Hardware Vendor. Any such demand or claim made by the Bank, on the Guarantor

shall be final, conclusive and binding, notwithstanding any difference or any dispute

between the Bank and the Hardware Vendor or any dispute between the Bank and the

Hardware Vendor pending before any Court, Tribunal, Arbitrator, or any other authority.

The Guarantor agrees and undertakes not to revoke this Guarantee during the currency of

these presents, without the previous written consent of the Bank and further agrees that

the Guarantee herein contained shall continue to be enforceable until and unless it is

discharged earlier by the Bank, in writing.

The Bank shall be the sole judge to decide whether the Hardware Vendor has failed to

perform and/or observe the terms of the Contract of the said document for providing the

Services by the Hardware Vendor to the Bank, and on account of the said failure what

amount has become payable by the Hardware Vendor to the Bank under this Guarantee.

The decision of the Bank in this behalf shall be final, conclusive and binding on the

Guarantor and the Guarantor shall not be entitled to demand the Bank to establish its

claim under this Guarantee, but shall pay forthwith, the sums demanded, without any

objection, whatsoever.

To give effect to this Guarantee, the Bank, may act as though the Guarantor was the

principal debtor to the Bank

The liability of the Guarantor, under this Guarantee shall not be affected by:

(a) any change in the constitution or winding up of the Hardware Vendor or

any absorption, merger or amalgamation of the Hardware Vendor with

any other company, corporation or concern; or

(b) any change in the management of the Hardware Vendor or takeover of

the management of the Hardware Vendor by the Government or by any

other authority; or

(c) acquisition or nationalisation of the Hardware Vendor and/or of any of

its undertaking(s) pursuant to any law; or

(d) any change in the constitution of IDBI Bank / Hardware Vendor; or

(e) any change in the set up of the Guarantor which may be by way of

change in the constitution, winding up, voluntary or otherwise,

absorption, merger or amalgamation or otherwise; or

(f) the absence or deficiency of powers on the part of the Guarantor to give

Guarantees and/or Indemnities or any irregularity in the exercise of such

powers.

Notwithstanding anything contained hereinabove, the liability of the Guarantor

hereunder shall not exceed the rupee equivalent of ……………………………………….

(in words) being the 10% of the Contract Price.



This Guarantee will expire on _______________(expiry date).

Any demand or claim under this Guarantee must be received by the Guarantor by

……….( date) (3 months after the expiry date)

For all purposes connected with this Guarantee and in respect of all disputes and

differences under or in respect of these presents or arising therefrom the courts of

Bombay city/ Mumbai city where the Bank has its Registered Office shall alone have

jurisdiction to the exclusion of all other courts.

IN WITNESS WHEREOF the Guarantor has caused these presents to be executed

on the day, month and year first herein above written as hereinafter appearing.

SIGNED AND DELIVERED BY

the within named Guarantor,

______________________,

by the hand of Shri.__________,

its authorised official.



Form - 7: Deed of Indemnity

This Deed of Indemnity executed at Mumbai on the ______ day of _______ by

________________________________________ (hereinafter referred to as “the Obligor”

which expression shall unless it be repugnant to the context, subject or meaning thereof,

shall be deemed to mean and include successors and permitted assigns);

IN FAVOUR OF

IDBI BANK LIMITED, a company registered and incorporated under the

Companies Act, 1956 (1 of 1956) and a banking company within the meaning of section 5

(c) of the Banking Regulation Act, 1949 (10 of 1949) having its registered office at IDBI

Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai – 400 005 (hereinafter referred to as

“IDBI Bank ” which expression shall, unless it be repugnant to the subject or context or

meaning thereof, be deemed to mean and include its successors and assigns)

WHEREAS

(1) The Obligor has

(a) offered to IDBI Bank to supply, install, Integrate and maintenance of

Cheque Scanner required for the Cheque Truncation System software

solution (hereinafter referred to as the CTS solution) for the Image

Based Cheque Truncation System (CTS) proposed to be set up in IDBI

Bank , as stated under Section ……….. of RFP document;

(b) represented and warranted that they have all permissions, consents,

approvals and license from all authorities, both regulatory / statutory and

non-regulatory, for executing their Service(s) as stated in the Contract

dated……… to IDBI Bank;

(c) represented and warranted that the aforesaid Service(s) offered to IDBI

Bank do not violate any provisions of the applicable laws, regulations or

guidelines including laws relating to intellectual property rights, legal and

environmental. In case there is any violation of any law, rules or regulation,

which is capable of being remedied the same will be got remedied

immediately during the implementation, maintenance and contract period to

the satisfaction of IDBI Bank;



(d) represented and warranted that they are authorised and legally eligible and

otherwise entitled and competent to enter into such contract(s) with IDBI

Bank;

(2) IDBI Bank, relying and based on the aforesaid representations and warranties of the

Obligor, has agreed to avail the Service(s) of the Obligor on the terms and conditions

contained in its Contract dated ____________________ (the Contract) with the

Obligor;

(3) One of the conditions of the aforesaid Contract is that the Obligor is required to furnish

an indemnity in favour of IDBI Bank indemnifying the latter against any loss, damages

or claims arising out of any violations of the applicable laws, regulations, guidelines

during the execution and rendering of it’s Service(s) to IDBI Bank over the contract

period as also for breach committed by the Obligor on account of misconduct, omission

or negligence or otherwise by the Obligor.

(4) In pursuance thererof, the Obligor has agreed to furnish an indemnity in the form and

manner and to the satisfaction of IDBI Bank as hereinafter appearing;

NOW THIS DEED WITNESSETH AS UNDER: -

In consideration of IDBI Bank having agreed to award the aforesaid Service(s) / job

to the Obligor, more particularly described and stated in the aforesaid Contract, the Obligor

do hereby unconditionally, absolutely and irrevocably agree and undertake that: -

(1) the Obligor shall, at all times hereinafter, save and keep harmless and indemnified IDBI

Bank, including its respective directors, officers, employees, agents and

representatives and keep them indemnified from and against any claim, costs, charges,

damages, demand, losses, liabilities or expenses of any nature and kind whatsoever and

by whomsoever made in respect of the said Contract and any loss or damage caused

from and against all suits and other actions that may be instituted taken or preferred

against IDBI Bank by whomsoever and all losses, damages, costs, charges and

expenses that IDBI Bank may incur by reason of any claim made by any claimant for

any reason whatsoever or by anybody claiming under them or otherwise for any losses,

damages or claims arising out of all kinds of accidents, destruction, deliberate or

otherwise, direct or indirect, from those arising out of violation of applicable laws

including those relating to intellectual property rights, rules, regulations, guidelines and



also from the environmental damages, if any, which may occur or result from the terms

of the Agreement.

(2) The Obligor further agrees and undertakes that the Obligor shall, ensure that all the

permissions, authorisations, consents and licenses are obtained and renewed from the

local and/or municipal and/or governmental authorities, as may be required under the

applicable laws, rules, regulations, guidelines, orders framed or issued by any

appropriate authorities.

(3) The Obligor further agrees to provide complete documentation of all to the Bank. The

Obligor shall also supply all hardware component required for installation,

Integration and maintenance of the CTS Solution for the proposed Cheque

Truncation System together with training material and literature and other

related materials and literature. The Obligor hereby indemnifies and keeps

indemnified IDBI Bank including its respective directors, officers, employees, agents

and representatives against any levies / penalties / claims / demands litigations, suits,

actions, judgments, and or otherwise on account of any default and or breach and or

otherwise in this regard.

(4) If any additional approval, consent or permission is required by the Obligor to execute

and perform the Contract during the currency of the Contract, they shall procure the

same and/or comply with the conditions stipulated by the concerned authorities without

any delay.

(5) The obligations of the Obligor herein are irrevocable, absolute and unconditional, in

each case irrespective of the value, genuineness, validity, regularity or enforceability of

the aforesaid Contract or other agreement, or the insolvency, bankruptcy,

reorganization, dissolution, liquidation or change in ownership of IDBI Bank or

Obligor or any other circumstance whatsoever which might otherwise constitute a

discharge or defense of an indemnifier.

(6) The obligations of the Obligor under this deed shall not be affected by any act,

omission, matter or thing which, would reduce, release or prejudice the Obligor from

any of the indemnified obligations under this indemnity or prejudice or diminish the

indemnified obligations in whole or in part, including in law, equity or contract

(whether or not known to it, or to IDBI Bank).

(7) This indemnity shall survive the aforesaid Contract.

(8) Any notice, request or other communication to be given or made under this indemnity

shall be in writing addressed to either party at the address stated in the aforesaid

Contract and or as stated above.

(9) This indemnity and other non-contractual obligations arising out of this indemnity,

shall be governed by, and construed in accordance with, the laws of India. The Obligor



irrevocably and unconditionally agrees that any legal action, suit or proceedings arising

out of or relating to this indemnity may be brought in the Courts/Tribunals at Mumbai.

Final judgment against the Obligor in any such action, suit or proceeding shall be

conclusive and may be enforced in any other jurisdiction, by suit on the judgment, a

certified copy of which shall be conclusive evidence of the judgment, or in any other

manner provided by law. By the execution of this indemnity, the Obligor irrevocably

submits to the exclusive jurisdiction of such Court/Tribunal in any such action, suit or

proceeding.

(10) IDBI Bank may assign or transfer all or any part of its interest herein to any other

person. Obligor shall not assign or transfer any of its rights or obligations under this

indemnity, except with the prior written consent of IDBI Bank.

IN WITNESS WHEREOF the Obligor has signed these presents on the day, month

and year first above written.

Signed and Delivered on behalf of )

___________________ )

by the hand of ___________________,)

_________, the authorised official )

of the Obligor



Form - 8: NON-DISCLOSURE AGREEMENT

This Non-Disclosure Agreement entered into between IDBI Bank Limited, a company

incorporated and registered under the Companies Act, 1956 (1 of 1956) and a banking

company within the meaning of Section 5 (c) of the Banking Regulation Act, 1949 (10 of

1949) and having its registered office at IDBI Tower, WTC Complex, Cuffe Parade, Mumbai

– 400 005 (hereinafter called “the Purchaser/Bank” which expression shall unless it be

repugnant to the subject, context or meaning thereof shall be deemed to mean and include its

successors and assigns) of the ONE PART and ……………. (Name of Bidder) of

…………………… (please specify the registered office of the (Bidder) (hereinafter called

“the Bidder/Contractor” which expression shall unless it be repugnant to the subject, context

or meaning thereof shall be deemed to mean and include its successors) of the OTHER

PART;

WHEREAS, Bank called for the bids for engagement of Bidder to supply, Install, Maintain

and Support the Cheque Scanners at various branches of the Bank.

M/s……………………… (hereinafter referred to as "Bidder"), after going through the Bid

Documents and being interested to act as Bidder and provide the services for installation and

commission of Cheque Scanners, has submitted its bid.

WHEREAS, the Bidder is aware and confirms that the information, data, drawings and

designs, and other documents made available in the Bid Documents / the Contract and

thereafter regarding the Services as furnished by the Bidder in their Request For Proposal or

otherwise and all the Confidential Information under the Bid Documents/the Contract is

privileged and strictly confidential and/or proprietary to Bank,

NOW THEREFORE, in consideration of the foregoing, the Bidder agrees to all of the

following conditions, for Bank, to grant the Bidder specific access to Bank’s

property/information and other data.

It is hereby agreed as under:



a) The parties agree that they shall hold in trust any Confidential Information received

by either party, under this Contract, and the strictest of confidence shall be maintained in

respect of such Confidential Information. The parties also agree and undertake to:

(i) maintain and use the Confidential Information only for the purposes of this Contract

and only as permitted herein;

(ii) make copies as specifically authorized by the prior written consent of the other party

and with the same confidential or proprietary notices as may be printed or displayed

on the original;

(iii) restrict access and disclosure of confidential information to such of their employees,

agents, vendors, and contractors strictly on a "need to know" basis, to maintain

confidentiality of the Confidential Information disclosed to them in accordance with

this clause; and

(iv) treat Confidential Information as confidential for a period of five (5) years from the

date of receipt. In the event of earlier termination of this Contract, the Parties hereby

agree to maintain the confidentiality of the Confidential Information for a further

period of [two (2)] years from the date of such termination.

b) Confidential Information in oral form must be identified as confidential at the time of

disclosure and confirmed as such in writing within 30 days of such disclosure.

Confidential Information does not include information which:

(i) the recipient knew or had in its possession, prior to disclosure, without limitation

on its confidentiality;

(ii) is independently developed by the recipient without breach of this Contract;

(iii) is the public domain;

(iv) is received from a third party not subject to the obligation of confidentiality with

respect to such information;

(v) is released from confidentiality with the prior written consent of the other party.

The recipient shall have the burden of proving hereinabove are applicable to the

information in the possession of the recipient. c) Notwithstanding the foregoing, the parties acknowledge that the nature of the Services

to be performed under this Contract may require the Bidder’s personnel to be present on

premises of Bank or may require the Bidder’s personnel to have access to computer

networks and databases of Bank while on or off premises of Bank. It is understood that it



would be impractical for Bank to monitor all information made available to the Bidder’s

personnel under such circumstances and to provide notice to the Bidder’s of the

confidentiality of all such information. Therefore, the Bidder agrees and undertakes that

any technical or business or other information of Bank that the Bidder’s personnel, or

agents acquire while on Bank premises, or through access to Bank computer systems or

databases while on or off Bank premises, shall be deemed Confidential Information.

d) Confidential Information shall at all times remain the sole and exclusive property of

the disclosing party. Upon termination of this Contract, confidential information shall be

returned to the disclosing party or destroyed, if incapable of return. The destruction shall

be witnessed and so recorded, in writing, by an authorised representative of each of the

parties. Nothing contained herein shall in any manner impair or affect rights of Bank in

respect of the Confidential Information.

e) In the event that any of the parties hereto becomes legally compelled to disclose any

Confidential Information, such party shall give sufficient notice to the other party to

enable the other party to prevent or minimize to the extent possible, such disclosure.

Neither party shall disclose to a third party any Confidential Information or the contents

of this Contract without the prior written consent of the other party. The obligations of

this Clause shall be satisfied by handling Confidential Information with the same degree

of care, which the receiving party applies to its own similar confidential information but

in no event less than reasonable care. The obligations of this clause shall survive the

expiration, cancellation or termination of this Contract.

f) The provisions hereunder shall survive termination of the Contract.

Authorised Signatory :

Name :

Designation :

Office Seal :

Place :

Date :

Accepted –

Bank



Form - 9: PRICE SCHEDULE – FORMAT

(To be included in the Price Proposal) a) Having perused the Bid Documents, the receipt of which is hereby duly

acknowledged, we, the undersigned, offer our services as bidder, in conformity

with the said Bid Documents at fees mentioned in the financial bid.

b) The above fees include all costs, duties, levies, taxes and all other applicable

charges including local travelling expenses, cost of stationery, assisting Bank in

replying to inspection remarks of Bank’s, if any, etc.

c) When works are executed wholly or in part which involves the bidder services in

such cases value of such whole or partly work will be taken into consideration for

the purpose of calculating the bidder fees. However, for any such works

independently undertaken by Bank along with works under progress where the

bidder has no direct role or responsibility such value of work will not be eligible

for bidder fees.

d) In case of discrepancy between unit price and total price, the unit price shall

prevail.

e) In case of discrepancy between figures and words, the amount in words shall

prevail.

f) No increase in costs, duties, levies, taxes, charges, etc., irrespective of reasons

(including exchange rate fluctuations, etc.) whatsoever, shall be admissible during

the currency of the Contract.

g) For the above, any decision of Bank, in this behalf shall be final, conclusive and

binding on Bidder / Bidder.

Signature of Bidder : _________________

Name : _________________

Business address : _________________

Offices Seal : _________________

Place :

Date :



Form - 10: Format for Unconditional Acceptance of Terms & Conditions of the RFP

(To be submitted on the Company’s Letter Head)

To,

Advisor (IT),

IDBI Bank Ltd.

IDBI Tower, 18th floor, WTC Complex,

Cuffe Parade, Mumbai – 400 005.

Ref: RFP for supply and maintenance of Cheque Scanners

This is to confirm that we unconditionally accept all the terms and conditions as

mentioned in the said RFP floated for IDBI Bank Ltd. regarding Supply, Install,

Maintain and Support of Cheque Scanners.

Authorized Signatory

( )

Designation

Company Stamps



Form - 11: BANK DETAILS

(to be included in Technical Bid Envelope)

Successful Bidder is advised to open an Account with Bank. to facilitate easy and

timely credit of payments for goods delivered / services rendered.

. Name of the Bank

2 Address of the Bank

Contact Person

Telephone No.

Fax No

e-mail

. Over Draft Limit

. Bank Guarantee Limit

Remarks, if any

Corporate Authorisation details.

Note: This statement has to be duly attested by the banker.

Signature: Signature:

Name of the Authorised Person: Name of the Authorised Person:

Designation: Designation:

Company Seal Banker Seal

All authorisations should be collected.



ANNEXURE 2: CONTENTS AND FORMAT OF FINANCIAL BID

I : Hardware Cost

Sl. No. Name of Schedule Documents per

minute (DPM)

range

Quant

ity

Unit

price

Total

price

(in

figures)

(Rs.)

Total

price (in

words)

I Desktop Cheque

Scanner with UV,

MICR Head,

Endorser, Front &

Rear Image Camera

Minimum 100

dpm 600

II: Consumable Cost

Sl.

No.

Description Line items

Quantity

(required

per Cheque

Scanner

for a year)

(A)

Unit Price

(B)

Number

of

Cheque

Scanner

s

(C)

Total Cost in

figures (Rs.)

= (A*B*C)

1 Consumable

List of Items

for Desktop

Cheque

Scanner

[Minimum

100 dpm]

Cartridges, 600

Camera

Covers

600

cleaning

tissues,

600

Bands etc 600

Total for minimum 100 DPM Cheque Scanner

III AMC Cost

Sl.

No.

Description Quantity

(A)

Per Unit AMC

Cost for 1

Year

(B)

Total AMC Cost for 3

Years in figures (Rs.)

= (A*B)*3

1 AMC for 3 (three) years after

successful completion of 3 (three) years

of Warranty period

600

Total Cost of Ownership (TCO):

Sl. No. Description Total price

(in figures) (Rs)

Total Price in

Words

1 Total cost of ownership for minimum 100 dpm

Desktop Scanner

1+2+3



Total Cost for Supply, Install, Maintain and Support the Cheque Scanner & System

Software required for CTS solution at IDBI Bank Ltd. (Inclusive of all taxes/duties other

than Octroi and Service Tax., which will be paid on actuals) = Rs.__________________ (in

figures) Rupees__________________________________________________________only (in

words).

1. Terms & Conditions:

Please note that the cost break up must be provided strictly in the format specified

above

AMC will include Hardware maintenance, Replacements and Support.

Cost quoted by Bidders for System Software licenses should include six years of

operations.

L1 will be decided based on the figure quoted in Annexure –2 “Total

Cost”

IDBI Bank Ltd reserves the exclusive right to accept any bid, and to annul the

bid process and reject all bids at any time prior to award of contract without

thereby incurring any liability to the affected Bidder or Bidders or any

obligation to inform the affected Bidder or Bidders of the grounds for IDBI

Bank Ltd’s action. Any decision in these regards by IDBI Bank Ltd shall be

Final, conclusive and binding on the Bidder. IDBI Bank shall not entertain

any claim or be responsible for the same.

The total cost of Cheque Scanners quoted in Annexure-2, above, should be accounted

for and must be valid for the entire Contract period including 3 years of warranty

after successful acceptance of items quoted above, by IDBI Bank and 3 years of

AMC after the expiry of warranty period of 3 years.

All the costs are in Indian Rupees. Also, all payments will be made in Indian Rupees

ONLY

All taxes/duties other than octroi and service tax, which will be paid on actuals, should be

included from the cost quoted in Annexure –2 above.

Dated this _____ day of ____________________ 2013



Signature

(Company Seal)

_________________

In the capacity of




ANNEXURE 3: SERVICE LEVEL REQUIREMENTS

Purpose:

1. This section lists the minimum service level requirement to be maintained by

Bidder on award of the contract.

2. The Bidder has to enter into a service level contract with Bank before the award

of the contract as per the format provided by Bank.

Service Level expectations for Cheque Scanners:

1. The Bidder will offer warranty for the hardware against defects arising out of

faulty design, materials and workmanship for a period of: Three (3) years from the

Date of Acceptance of the entire hardware.

2. Defective equipments/parts shall be replaced by the Bidder at his own cost,

including the cost of transport if any.

3. The Bidder shall provide all normal toolkit and test equipment needed for the

maintenance of the hardware to the engineer.

4. Shifting Support: In case Bank wishes to shift any Cheque Scanner from one

place to another, in the same city, an engineer will be made available by the bidder

for the purpose of dismantling, pre-shifting inspection, post-shifting inspection,

installation etc. Bank will reimburse all expenses for packing, shifting, insurance and

other incidentals on actual. Bank shall not be responsible and shall not be liable to

pay for any losses, costs, expenses, damages and or otherwise incurred on account of

any damage to the items of equipments, tools and machinery while such shifting is

being carried out.

Implementation and Integration services

The Bidder will be required to get the Acceptance Certificate in original duly signed &

stamped by the IDBI branch representative for having supplied, installed and

commissioned the aforesaid equipments at respective location. Payments will be released

on submission of duly signed installation reports.

During the AMC period the following service levels are expected to be maintained by the

Vendor/Bidder. Failing to which the penalties will be charged by IDBI Bank and

payments are made after adjusting the penalties for not meeting the service levels.



Penalty amount will be mutually agreed between Vendor/Bidder & IDBI Bank and it

should not be higher than 10% of the invoice value for the specified invoice period.

Breach of Service levels consistently on part of the Vendor/Bidder may lead to

invocation of Clause for “Termination for Default”

Sr.

No

Category Severity Timeframe for

Problem analysis &

response

Timeframe for

replacements

1 Problem/ Issue/

Defect

Critical 1 Hr 1 Day

High 2 Hr 2 Days

Low 8 Hr (One Day) 4 Days

Problem/Issue/Defect: This should be defined as any flaw within the hardware / System

Software which does not allow the end user to perform its regular operations as per the

specifications/operational guidelines /functionality requirements in a stipulated

timeframe.

Any problems/Issues /Defects, reported by Users should be categorized based on severity

as follows:

Critical: When the System Operation is stopped/ halted or System malfunctioning, such

that hardware/system software does not function as required and stipulated business

operations are hampered.

High: When the System Operation is stopped/ halted or system malfunctioning but for

the same the workaround is available.

Low: Minor irritancies during operations.



ANNEXURE 4: IDBI BANK BRANCHES

A list of branches / departments / units is provided below.

Branches List Branches List

A S RAO NAGAR - HYDERABAD AKLUJ

ABG - AHMEDABAD- C.G ROAD AKOLA

ABG - AURANGABAD-AURANGPURA AKOT

ABG - BANGALORE -MISSION ROAD ALAPPUZHA

ABG - BHOPAL-CENTRE POINT ALAVAIPATTI

ABG - BHUBANESHWAR-SCB ALIGARH

ABG - CHANDIGARH-SCB ALLAHABAD-CIVIL LINES

ABG - CHENNAI - GREAMS ROAD ALMORA

ABG - DELHI - VIDEOCON TOWER ALWAR - PSG BRANCH

ABG - GUWAHATI -G.S ROAD AMALAPURAM BRANCH

ABG - HYDERABAD-BASHEER BAGH AMALNER

ABG - INDORE-PIPLI BAZAR AMBALA BRANCH

ABG - JAIPUR-TONK ROAD AMBALA CANTT

ABG - JALGAON-NEHRU CHOWK AMBIKAPUR

ABG - KOCHI -KADAVANTHRA AMHARA

ABG - KOLKATTA -PARK STREET AMRAVATI

ABG - RAIPUR-SAMTA COLONY AMRELI

ABOHAR AMRITSAR

ABU ROAD BRANCH AMRITSAR-MAJITHA ROAD

ACHOLI AMROHA BRANCH

ADILABAD AMTALA

AGALGAON ANAKAPALLE BRANCH

AGARTALA ANAND -AMUL DAIRY ROAD

AGRA -TAJGANJ ANANTAPUR

AGRA-SANJAY PLACE ANGAMALY BRANCH

AHMEDABAD -MEMNAGAR ANGUL BRANCH

AHMEDABAD -SABARMATI ANKLESHWAR

AHMEDABAD- BODAKDEV ANNANAGAR - CHENNAI

AHMEDABAD- C.G ROAD APRA BRANC

AHMEDABAD- MANINAGAR ARAMBAGH

AHMEDABAD- PALDI ARVI

AHMEDABAD- PRAHLAD NAGAR ASANSOL

AHMEDABAD-C G ROAD-PSG SUBSOL ASHOKNAGAR BR - PUNE

AHMEDABAD-GHATLODIA ASHRAM ROAD BRANCH

AHMEDABAD-JNP SATELLITE ASHTA

AHMEDABAD-SCBC ATREYAPURAM

AHMEDANAGAR-DELHI GATE ATRU BRANCH

AHMEDNAGAR-KAREGAON ATTINGAL

AHMEDNAGAR-UNDIRGAON ATTUR

AIZAWL AURANGABAD - PSG SUBSOL

AJMER AURANGABAD- JALNA ROAD

AJNALA BRANCH AURANGABAD-AURANGPURA



AURANGABAD-SCB BARDDHAMAN

BADDI BARDOLI

BADYACHIWADI BAREILLY

BAGALKOT BRANCH BARGACHIA BRANCH

BAHADURGARH BARGARH

BAHRAICH BARIPADA

BALADIA - PSG BRANCH BARMER

BALASORE BARNALA

BALIA BARODA - KARELI BAUG

BALLABGARH BRANCH BARODA- ALKAPURI

BALLIA BRANCH BARODA- MANJALPUR

BALLY - HOWRAH BARODA- SIDDHANATH

BALOD BARODA-MANJHALPUR-PSG SUBSOL

BALODA BAZAR BARODA-SCB

BALUGAON BRANCH BARSHI

BALURGHAT BRANCH BARUIPUR

BANDANWARA BATALA BRANCH

BANGA BRANCH BATHINDA

BANGALORE - BANASHANKARI BEAS

BANGALORE - DOLLARS COLONY BEGUSARAI

BANGALORE - JAYANAGAR BEHALA - KOLKATA

BANGALORE - MAIN BRANCH BELGAUM - PSG BRANCH

BANGALORE - YELAHANKA BELGAUM- COLLEGE ROAD

BANGALORE -GANDINAGAR BELLARY -PARVATHINAGAR

BANGALORE -KORAMANGALA BEMETERA

BANGALORE -MISSION ROAD BERHAMPORE

BANGALORE -RAJAJI NAGAR BERHAMPUR

BANGALORE HSR LAYOUT BESUR

BANGALORE R.T. NAGAR BETTIAH

BANGALORE- BANNERGHATTA BHADALWADI

BANGALORE- DEVANAHALLI BHADGAON

BANGALORE- INDIRANAGAR BHADRAK

BANGALORE- MALLESHWARAM BHADSON BRANCH

BANGALORE- SARAKKI LAKE BHAGALPUR

BANGALORE- SARJAPURA BHALOD

BANGALORE-BASAVANAGUDI BHANDARA BRANCH

BANGALORE-MARATHAHALLI BHARATPUR

BANGALORE-MISSIONRD-PSG SUBSOL BHARUCH

BANGALORE-SCB BHATAPARA BRANCH

BANKURA BHAVNAGAR -WAGHAWADI ROAD

BANSAROLA BHAWANIPATNA

BANSWARA BHILAI

BARABANKI BHILAI CHARODA

BARAMATI BHILWARA

BARASAT BHIMAVARAM - PSG BRANCH

BARBIL BHIMTAL



BHIWADI BRANCH CHANDIGARH SECTOR 8-C

BHIWANI CHANDIGARH-SCB

BHOJPUR CHANDIGARH-SECTOR-43

BHOPAL - KOLAR ROAD CHANDMARI

BHOPAL-ARERA COLONY- BRANCH CHANDRAPUR

BHOPAL-CENTRE POINT CHANDUR

BHOPAL-SCB CHANGANACHERRY

BHUBANESHWAR - KHANDAGIRI CHAPRA BRANCH

BHUBANESHWAR -JANPATH CHENGALPET

BHUBANESWAR - MAIN BRANCH CHENNAI - GREAMS ROAD

BHUBANESWAR-JANPATH-PSG BRANCH CHENNAI -ALWARPET

BHUBANESWAR-LEWIS ROAD BRANCH CHENNAI -ASHOK NAGAR

BHUJ- JUBILLE CIRCLE CHENNAI -MUGAPPAIR

BHUSAULA DANAPUR CHENNAI -N M ROAD

BHUSAWAL CHENNAI -NANGANALLUR

BIDADI CHENNAI -OTA

BIDAR CHENNAI -PARRYS

BIDHANNAGAR CHENNAI -PERIYAR NAGAR

BIHAR -AURANGABAD CHENNAI -SRIPERUMBUDUR

BIHAR SHARIF CHENNAI -T NAGAR

BIJAPUR CHENNAI -TAMBARAM

BIJNOR CHENNAI -VELACHERY

BIJNOR - LUCKNOW CHENNAI-AMBATTUR

BIKANER CHENNAI-AVADI

BILASPUR CHENNAI-GREAMS ROAD-PSG SUBSOL

BILIMORA BRANCH CHENNAI-KILPAUK

BOISAR CHENNAI-PORUR

BOKARO CHENNAI-SCB

BOLANGIR CHENNAI-SCB

BOPAL CHHINDWARA

BORIVALI-MANDPESHWAR RD CHICHGARH

BOTHALI CHIKHALI

BOWENPALLY - SECUNDERABAD CHIKHLI

BUDAUN CHIKMAGALUR

BULANDSHAHR CHIPLUN

BURHANPUR CHITTOOR

CASH PROCESSING CENTER - DELHI CHITTORGARH

CHAIBASA CHOHATTA

CHAKAN-PUNE BRANCH CHOPDA

CHAKDAH CHORDA

CHALISGAON CHOWK ALLAHABAD

CHAMPA CHURU BRANCH

CHANDANNAGAR COIMBATORE - AVINASHI ROAD

CHANDIGARH - PSG SUBSOL COIMBATORE - AVINASHI ROAD



COIMBATORE-SCB DELHI-DERAWAL NAGAR

COIMBATORE-TIRCHY ROAD DELHI-DWARKA SECTOR 20

COLLEGE STREET - KOLKATA DELHI-SCB

CONTAI DELHI-VIDEOCONTOWER-PSG SUBSOL

CORPORATE OFFICE DEOGHAR

CUDDALORE DEONAR - MUMBAI BRANCH

CUDDAPAH DERABASSI

CUTTACK -COLLEGE SQUARE DESAIGANJ

CUTTACK-NAYA SARAK DEVLAPUR BRANCH

DAHANU ROAD DEWAS

DAHEGAON DHAKALGAON

DALTONGANJ DHAMRAH

DAMAN DHAMTARI BRANCH

DANAPUR DHANBAD

DARBHANGA DHARAMSHALA

DAVANAGERE DHARMAPURI

DEESA DHARWAD

DEHRADUN DHENKANAL

DEHRADUN -NEHRU COLONY DHERUA

DELHI - ASHOK VIHAR DHULE

DELHI - CHANDNI CHOWK DIBRUGARH BRANCH

DELHI - CHITTARANJAN PARK DIMAPUR

DELHI - DWARKA DINDIGUL

DELHI - JANAKPURI DOHAD

DELHI - K G MARG DOIWALA

DELHI - KAROL BAGH DOMBIVALI

DELHI - KIRTI NAGAR DOMBIVALI (E)-B.P.CHOWK

DELHI - KRISHNA NAGAR DOMBIVALI(W)-M.PHULE RD

DELHI - LAJPAT NAGAR DUBURI - JAJPUR

DELHI - MAHIPALPUR DUMKA

DELHI - MALVIYA NAGAR DURG

DELHI - MAYUR VIHAR DURGAPUR

DELHI - NEHRU PLACE DWARKA CIRCLE BR.-NASHIK

DELHI - NEW FRIENDS COLONY ELURU

DELHI - PALAM ERODE

DELHI - PASCHIM VIHAR ESPLANADE - KOLKATA

DELHI - PITAMPURA ETAH BRANCH

DELHI - PREET VIHAR ETAWAH BRANCH

DELHI - PUNJABI BAGH FAIZABAD -CIVIL LINES

DELHI - RAJOURI GARDEN FARIDABAD BRANCH

DELHI - ROHINI FARIDABAD- SECTOR 16

DELHI - SAKET FARIDABAD-SCB

DELHI - SHALIMAR BAGH BRANCH FARIDKOT

DELHI - SIRIFORT FATEHABAD

DELHI - VIDEOCON TOWER FATEHPUR BRANCH

DELHI - VIKAS PURI FEROZEPUR

DELHI - VIVEK VIHAR FIROZABAD



GAJUWAKA BRANCH HAJIPUR

GAMHARIA HALDIA

GANGTOK HALDWANI

GARIA HALKARNI

GAWALIOR -SDM HANUMANGARH

GAYA HAORA- DOMJUR

GHATAKPUKUR BRANCH HAPUR

GHAZIABAD - INDIRA PURAM HARDOI

GHAZIABAD -RAJ NAGAR HARDWAR

GHAZIABAD-G.T.ROAD HASSAN

GHAZIABAD-LOHIA NAGAR HAWRAH

GHAZIABAD-SAHIBABAD-PSG BRANCH HAZARIBAGH

GHAZIABAD-VAISHALI HAZIRA

GIRIDIH HEAD OFFICE - DBSBU

GOBICHETTIPALAYAM HIMMATNAGAR

GODHANI HINDUPUR

GODHRA HINGOLI

GODOLI HISAR

GOLAGHAT HOSPET BRANCH

GONDA HOSUR

GONDIA HUBLI - GOKUL ROAD

GOPALGANJ BRANCH HUBLI - KUSUGAL

GORAKHPUR HUBLI- GIRIRAJ ANNXE

GOULAPAAR- KHERA HYDERABAD - L.B. NAGAR

GREATER NOIDA HYDERABAD - JUBILEE HILLS

GUJARAT -GANDHIDHAM HYDERABAD-AMEERPET

GUJARAT -GANDHINAGAR HYDERABAD-BANJARA HILLS

GULBARGA BRANCH HYDERABAD-BASHEER BAGH

GUMGAON HYDERABAD-CHAPEL RD-PSG SUBSOL

GUMLA HYDERABAD-GACHI BOWLI

GUNA HYDERABAD-HABSHIGUDA

GUNTAKAL HYDERABAD-ICRISAT

GUNTUR - PSG BRANCH HYDERABAD-KACHIGUDA

GURDASPUR HYDERABAD-KUKATPALLY

GURGAON HYDERABAD-SCB

GURGAON - SEC 10 A HYDERABAD-SECUNDARABAD

GURGAON -SOHNA ROAD ICG AIRPORT - DELHI

GURGAON -SUSHANT LOK ICHALKARANJI -KAPAD MARKET

GURGAON- SUBHASH NAGAR ICHALKARANJI- JANTA CHOWK

GUWAHATI -G.S ROAD IDAR

GUWAHATI-G S ROAD-PSG SUBSOL IDBI BANK CMS

GUWAHATI-PANBAZAR IMPHAL

GUWAHATI-VIP ROAD INDORE - PSG SUBSOL

GWAILOR -NAYA BAZAR INDORE - SUDAMA NAGAR

HABRA INDORE- RALAM KOTHI



INDORE-A.B.ROAD JHUMRI TELAIYA

INDORE-PIPLI BAZAR JHUNJHUNUN BRANCH

INDORE-SAPNA SANGEETA JIND BRANCH

INDORE-SCB JODA

ISLAMPUR JODHPUR

ITANAGAR JORETHANG

J.K.LAKSHMIPAT UNIVERSITY JORHAT

JABALPUR JOWAI

JAGATSINGHPUR BRANCH JUNAGADH

JAGDALPUR KAITHAL

JAGRAON BRANCH KAKINADA

JAIPUR -NIMS UNIVERSITY KALLI PASCHIM

JAIPUR TONK ROAD - PSG SUBSOL KANAKAPURA BRANCH

JAIPUR--JOHRI BAZAR KANCHEEPURAM

JAIPUR-C SCHEME KANDIVILI(W)-MAHAVIR NAGAR

JAIPUR-RAJAPARK KANGRA

JAIPUR-SCB KANKER

JAIPUR-TONK ROAD KANNANGUDI

JAIPUR-VAISHALI NAGAR KANNAUJ

JAJPUR ROAD BRANCH KANNUR

JALANDHAR-JAWAHAR NAGAR KANPUR -CIVIL LINES

JALANDHAR-P O ROAD-PSG BRANCH KANPUR -M.G.ROAD

JALESWAR KANPUR-R.K. NAGAR

JALGAON - TALEGAON KAPURHOL BRANCH

JALGAON-MUKTAINNAGAR KAPURTHALA

JALGAON-NEHRU CHOWK KARAD

JALNA KARAIKUDI

JALOR BRANCH KARANJE

JALPAIGURI KARIM NAGAR

JAMMU -GRID BHAVAN KARNAL - PSG BRANCH

JAMNAGAR KARUR

JAMNER KASARAGOD

JAMSHEDPUR - PSG SUBSOL KASHIPUR

JAMSHEDPUR-SAKCHI BRANCH KATIHAR

JAMSHEDPUR-SCB KATNI

JAMSHEPUR-SHANTINIKETAN KAWARDHA

JAMSHEPUR-TELCO KEONJHAR BRANCH

JANGIPUR BRANCH KHAMGAON

JARHI KHAMMAM

JASHPUR KHANDWA

JAUNPUR KHANNA

JAWAHAR MARG - INDORE KHARAGPUR

JHAJJAR KHED

JHAMARKATRA BRANCH KHEDA

JHANSI KHEDGAON

JHARSUGUDA KHOPOLI



KISHANGARH KOTTAKKAL BRANCH

KOCH BIHAR BRANCH KOTTAYAM

KOCHI -KADAVANTHRA KOZHIKODE- KOOTTOLI BRANCH

KOCHI- BYE PASS KOZIKHODE

KOCHI-EDAPALLY KRISHNAGIRI

KOCHI-M.G.ROAD KRISHNANAGAR BRANCH

KOCHI-PANAMPILLY-PSG SUBSOL KRISHNAPATANAM

KOCHI-SCB KULLU

KODAIKANAL KUMBAKONAM

KOHIMA KUMBHARGAON

KOLHAPUR - PSG BRANCH KUNDAPURA

KOLHAPUR -RAJARAMPURI KURHE PANACHE

KOLHAPUR -SHIVAJI CHOWK KURNOOL

KOLHAPUR- KHARI CORNER KURUKSHETRA

KOLHAPUR- SHAHUPURI KURULA

KOLHAPUR- TARABAIPARK LAKHIMPUR

KOLHAPUR-ASSEMBLY ROAD LAKHIMPUR KHERI

KOLHAPUR-KAGAL LATUR- AUSA RAOD

KOLKATA - PSG SUBSOL LONAND

KOLKATTA -BANSDRONI BRANCH LUCKNOW- ALAMBAGH

KOLKATTA -DUM DUM LUCKNOW- CHOWK

KOLKATTA -GARIAHAT LUCKNOW- GOMTINAGAR

KOLKATTA -KESTOPUR LUCKNOW- INDIRANAGAR

KOLKATTA -NARENDRAPUR (ABG) LUCKNOW- M.G.ROAD

KOLKATTA -PARK STREET LUDHIANA -BRS NAGAR

KOLKATTA -SINTHIRMORE LUDHIANA -FEROZE GANDHI MARKET

KOLKATTA-BRABOURNE ROAD LUDHIANA -G.T.ROAD

KOLKATTA-GIRISH PARK LUDHIANA- FOCAL POINT

KOLKATTA-KANKURGACHI LUDHIANA-CIVIL LINES

KOLKATTA-KHARDAH LUDHIANA-G T ROAD-PSG SUBSOL

KOLKATTA-SALT LAKE LUDHIANA-SCB

KOLKATTA-SHYAMBAZAR MACHILIPATNAM BRANCH

KOLKOTTA-BIRATI MADANA PALANPUR

KOLKOTTA-SCB MADHUBANI BRANCH

KOLKOTTA-SODEPUR MADIKERI BRANCH

KOLLAM MADIPAKKAM

KONDAGAON MADURAI

KONDHWA - KHURD - PUNE MADURAI-BY PASS ROAD

KONKONA MADURAI-K K NAGAR-PSG SUBSOL

KONNAGORE MADURAI-SCB

KOPPAL MAHAD

KORBA MAHASAMUND

KOREGAON MAHIM MUMBAI

KOTA MALAPPURAM

KOTDWARA MALDA

KOTHAMANGALAM MALEGAON

KOTPUTLI BRANCH MALKAPUR



MALUNJE MUMBAI -GOREGAON

MANDI MUMBAI -GOREGAON(WEST)

MANDI GOBINDGARH MUMBAI -JASLOK HOSPITAL

MANDSOUR MUMBAI -JVPD SCHEME

MANESAR MUMBAI -KALBADEVI

MANGALORE -HIGHLAND ROAD MUMBAI -KHAR (WEST)

MANGALORE- KODIALBAIL MUMBAI -LALBAUG

MANGO -JHARKHAND MUMBAI -LARGE COPORATE

MANSA BRANCH MUMBAI -LOWER PAREL (WEST)

MAPUSA - GOA MUMBAI -MAROL (ANDHERI)

MARGAO MUMBAI -MULUND (WEST)

MARODA MUMBAI -NARIMAN POINT

MASUR MUMBAI -OVERSEAS

MATHURA MUMBAI -PRABHADEVI-S.G MARG

MECHEDA MUMBAI -VILE PARLE (EAST)

MEDAK BRANCH MUMBAI -WARDEN ROAD

MEDINIPUR MUMBAI BHANDUP

MEERUT MUMBAI- DADAR (WEST)

MEERUT -EVES CROSSING MUMBAI- GHATKOPAR (WEST)

MEERUT- RTO ROAD MUMBAI- MULUND (EAST)

MEHRUN MUMBAI-ANDHERI EAST-PSG SUBSOL

MEHSANA MUMBAI-ANDHERI-LINK RD

MEHUNBARE MUMBAI-BANDRA--TURNER RD

MHASURNE MUMBAI-BANDRA-MT.MARY STEPS

MHASWAD MUMBAI-BORIVALI-S.V.RD

MHOW MUMBAI-CMS DEPT

MIRAJ BRANCH MUMBAI-CUFFE PARADE

MODI NAGAR MUMBAI-DAHISAR(E)-ANAND NAGAR

MOGA MUMBAI-FORT

MOHALI MUMBAI-GIRGAON

MOHALI- SAS NAGAR MUMBAI-KALINA

MOKOKCHUNG MUMBAI-LOWER PAREL (WEST)

MORADABAD MUMBAI-MALAD-MAMLADHAR WADI

MORVI MUMBAI-MALAD-MARVE RD

MOTIHARI MUMBAI-NANA CHOWK

MOWA MUMBAI-NARIMAN PT-PSG SUBSOL

MUDDAPPUR MUMBAI-POWAI

MULLANA MUMBAI-PRABHADEVI-V.S.MARG

MUMBAI - BKC MUMBAI-SCB

MUMBAI - AMBOLI - AHNDERI MUMBAI-SCB-BKC

MUMBAI - BKC- PSG SUBSOL MUMBAI-SION (WEST)

MUMBAI - KANDIVALI BRANCH MUMBAI-THAKUR COMPLEX

MUMBAI - ULHASNAGAR MUMBAI-VERSOVA

MUMBAI -ANDHERI (EAST)-MIDC MUMBAI-VILE PARLE (WEST)

MUMBAI -CHEMBUR MUNDIKOTA

MUMBAI -CPC - MULUND MUNDRA BRANCH

MUMBAI -DADAR (EAST) MUNGELI



MUNGER NEELANKARAI-CHENNAI

MYSORE -JAI LAXMIPURAM NEEMUCH

MYSORE- ANAND ARCADE NELLORE

NADIAD NEW OSMANPURA BRANCH

NAGAON NEW PANVEL

NAGARNAR NHAVA SHEVA

NAGAUR NIPANI

NAGPUR - TRIMURTI NAGAR NITHARI

NAGPUR - WARDHA ROAD NIVGHA

NAGPUR -CIVIL LINES NIZAMABAD

NAGPUR -DHARAMPETH NOIDA-SECTOR-18

NAGPUR -GANDHIBAGH NOIDA-SECTOR-63

NAGPUR -LAXMINAGAR OGALEWADI

NAGPUR -SADAR OLD PANVEL

NAGPUR -SITABULDI ONGOLE

NAGPUR MAIN BRANCH PACHORA

NAGPUR-SCB PAHUR

NAGPUR-SITABULDI-PSG SUBSOL PALAKKAD

NAJIBABAD PALAMPUR

NAKODAR PALANGI - PSG BRANCH

NALASOPARA(STATION ROAD) PALANI BRANCH

NALBARI PALANPUR

NALGONDA PALASDEO

NAMAKKAL PALGHAR

NANDED PALI

NANDURBAR PALLAVARAM - CHENNAI

NANDYAL PALWAL

NARAINA - DELHI PANAJI

NAREWADI PANCHGANI

NASHIK -M.G. ROAD PANCHKULA -SECTOR 11

NASHIK GANGAPUR PANCHKULA -SWASTIK VIHAR

NATEPUTE PANIPAT -G.T.ROAD

NAUPADA THANE PANJI MAIN BRANCH

NAVI MUMBAI -AIROLI PANJIM

NAVI MUMBAI -BELAPUR PARADIP

NAVI MUMBAI -KAMOTHE PARALI VAIJNATH

NAVI MUMBAI -KHARGHAR PARBHANI

NAVI MUMBAI -NERUL PARSUDIH

NAVI MUMBAI -TALOJA PATAN BRANCH

NAVI MUMBAI -VASHI SECTOR 12 PATHANAMTHITTA

NAVI MUMBAI -VASHI SECTOR 17 PATHANKOT

NAVI MUMBAI- KALAMBOLI PATIALA - TRIPURI TOWN

NAVI MUMBAI- KOPARKHAIRNE PATIALA- MALL

NAVI MUMBAI-MAHAPE PATNA -KANKARBHAGH

NAVSARI PATNA CITY

NAWANSHAHR PATNA- FRASER ROAD

NEELAMANGALAM PATNA-ASHIANA NAGAR



PATNA-FRASER ROAD-PSG SUBSOL PURULIA

PATNA-KASHI PLACE QUTHBULLAPUR BRANCH

PERINTHALMANNA BRANCH R S PURAM-COIMBATORE-PSG BRNCH

PERUMBAVOOR RAE BARELI

PHAGWARA RAICHUR

PHALTAN RAIGAD - KARJAT

PHULLANWAL BRANCH RAIGAD -ALIBAUG

PILIBHIT BRANCH RAIGAD- GOREGAON

PIMPALKHUTA RAIGARD- PEN

PIMPRI CHINCHWAD RAIGARH

PIMPRI CHINCHWAD-PSG SUBSOL RAIKHEDA

PITHAMPUR RAIPUR - PSG SUBSOL

PITHORAGARH RAIPUR-CIVIL LINES

POLLACHI RAIPUR-SAMTA COLONY

PONDA - GOA RAIPUR-SCB

PONTA SAHIB RAIPUR-VIP AIRPORT ROAD

PORBANDAR RAJAMPET BRANCH

PRODDATUR RAJAMUNDRY - PSG BRANCH

PUDUCHERRY RAJANANDGAON

PUDUKKOTTAI RAJAPALAYAM

PUNE - F.C. ROAD - PSG SUBSOL RAJAPUR

PUNE - PASHAN - PSG BRANCH RAJARHAT GOPLAPUR - KOLKATA

PUNE -CAMP RAJENDRANAGAR BRANCH

PUNE -LAXMI ROAD RAJKOT -SHIVDARSHAN

PUNE -SADASHIV PETH RAJKOT-SCB

PUNE -TILAK ROAD RAJPURA BRANCH

PUNE LBS RD RAJSAMAND

PUNE MAIN BRANCH RAMANUJGANJ

PUNE VISHRANTWADI RAMGARH

PUNE- ANANDNAGAR RAMGARH BRANCH

PUNE- BANER RAMNAGAR

PUNE- DECCAN GYMKHANA RAMPUR BRANCH

PUNE- GANESH NAGAR RANAND

PUNE- KOTHRUD RANCHI

PUNE- LOKMANYANAGAR RANCHI -KATARUKA HOUSE

PUNE-AUNDH RANCHI ARGORA CHOWK

PUNE-F.C. ROAD RANCHI MAIN BRANCH

PUNE-HADAPSAR RANCHI-KANKE ROAD

PUNE-HINJEWADI RANIKHET

PUNE-KALYANI NAGAR RANIPET TAMIL NADU

PUNE-KOREGAON PARK RASAYANI

PUNE-NIGDI RATLAM

PUNE-SCB RATNAGIRI

PUNE-SWARGATE RAVER

PUNE-WANAWADI RAYAGADA

PURI RENUKOOT

PURNIA BRANCH RETAIL ASSET - THANE



RETAIL ASSET CENTER - AGRA SARAIDHELA

RETAIL ASSET CENTER - BHOPAL SARAT BOSE ROAD - KOLKATA

RETAIL ASSET CENTER - RAIPUR SASARAM

RETAIL ASSET CENTER - SURAT SATARA CITY-PRATAPGANJ PETH

RETAIL ASSET CENTER DEHRADUN SATARA ROAD

RETAIL ASSET CENTER KANDIVILI SATARA-POWAI NAKA

RETAIL ASSET CENTER PIMPRI- PUN SATNA

RETAIL ASSET CENTER RAJKOT SATRAOD BRANCH

RETAIL ASSET CENTER VADODARA SAWAI MADHOPUR

RETAIL ASSET CENTRE - BELAPUR SECL ROAD - BILASPUR

RETAIL ASSET-HYDERABAD SEHORE

RETAIL ASSET-INDORE SEMMIPALAYAM

RETAIL ASSET-JAIPUR SENDHWA

RETAIL ASSET-NEW DELHI SERAMPORE BRANCH

RETAIL ASSET-PUNE SERILINGAMPALLY

RETAIL ASSETS - AURANGABAD SHAHADARA - DELHI

RETAIL ASSETS - JODHPUR SHAHAPUR

RETAIL ASSETS - LUCKNOW SHAKTI NAGAR

RETAIL ASSETS - LUDHIANA SHAMGARH BRANCH

RETAIL ASSETS - MADURAI SHILLONG

RETAIL ASSETS - NAGPUR SHIMLA

RETAIL ASSETS - NASHIK SHIMOGA

RETAIL ASSETS - VIZAG SHIRDI

RETAIL ASSETS VIJAYAWADA SHOLINGANALLUR BRANCH

RETAIL ASSETS-COIMBATORE SHRIRAMPUR

REWA SIBSAGAR BRANCH

REWARI SIKAR

RISHIKESH BRANCH SILCHAR

ROHTAK SILIGURI

ROORKEE - PSG BRANCH SILVASSA

ROURKELA SILYARI KURUD

RUDRAPUR SINGRAULI

RUPNAGAR BRANCH SINGTOM

RUPNARAYANPUR SINNER

SAGAR SIRSA

SAHARANPUR SITAMARHI

SAKALI SITAPUR

SAKHARWADI SIVAGANGA

SALEM SIVAKASI

SAMASTIPUR BRANCH SIVANMALAI BRANCH

SAMBALPUR SIWAN

SANAWAD SOHANA

SANDUR BRANCH SOLAN

SANGAMNER BRANCH SOLAPUR - NAVIPETH

SANGLI SOLAPUR -VIJAPUR ROAD

SANGRUR BRANCH SONEPAT



SPECIALIZED CORPO BRANCH THANE THANE-VASAI (AMBADI ROAD)

SRIGANGANAGAR THANE-VASAI (BHABOLA NAKA)

SRIKAKULAM THANE-VIRAR (WEST)

SRINIKETAN BRANCH THANJAVUR BRANCH

SULTANPUR THIRUVALLUR BRANCH

SUNDER NAGAR BRANCH THIRUVANANTHAPURAM-KARAMAN

SURAJPUR THIRUVANMIYUR - CHENNAI

SURAJPUR THODUPUZHA BRANCH

SURAT -GUJ DEPOSITORY CHAMBER THRISSUR

SURAT -RING ROAD TINSUKIA

SURAT ADAJAN TIRHE

SURAT- GHODDOD ROAD TIRUCHIRAPALLY

SURAT-KUMBHARIA ROAD TIRUNELVELI

SURAT-RING ROAD-PSG SUBSOL TIRUPATHI

SURAT-SCB TIRUR

SURENDRANAGAR TIRUVALLA

SURI TOAP

TADEPALLIGUDEM TONDAPUR

TADIPATRI TONK

TALCHER TRICHY

TALEGAON DABHADE TRIPUNITHURA

TALEGAON DHAMDHERE TRIVANDRUM-SAMURDHI MAGNET

TAMLUK BRANCH TRIVANDRUM-ULLOOR

TAPESWARAM BRANCH TUMKUR

TAPOLA TUTICORINE

TARGAON UDAIPUR

TARN TARAN UDAIPUR

TASGAON UDAIPUR-SAHELI MARG

TATIBANDH UDAIPUR-SCB

TEMBHURNI UDGIR

TENALI UDHAGAMANDALAM

TEZPUR UDHAMPUR

THALASSERY - KANNUR UDUMALPET

THANA -VASANT VIHAR UDUPI

THANA-GHANTALI NAKA UJJAIN

THANE -BADLAPUR (EAST) UMBRAJ

THANE -BHIVANDI UNA

THANE -DOMBIVALI -RAMNAGAR UNJHA

THANE -GHODBUNDER ROAD UNNAO

THANE -JAMBHALI NAKA UPPARWARA

THANE -KHODALA URLA IND AREA

THANE- AMBERNATH (EAST) UTTARKASHI

THANE- KALYAN-TILAK CHOWK UTTARPARA KOTRUNG BRANCH

THANE-BHAYANDAR (WEST) VALLABH VIDYANAGAR



VALSAD VIZIANAGARAM

VAPI VYAHAD

VARANASI -CHOWK WAGHAPUR

VARANASI-SIGRA WAI

VASCO - GOA WANI - PSG BRANCH

VELLAKOVIL BRANCH WARANGAL

VELLORE WARDHA

VERAVAL WARJE - PUNE BRANCH

VIDISHA WARORA BRANCH

VIJAYAWADA-PADMAVATHI COMPLEX WARUD

VIJAYWADA-RING ROAD WAVARHIRE

VILLUPURAM BRANCH YAMUNANAGAR

VIRUDHUNAGAR YAWAL

VISAKHAPATNAM-BALAJI NAGAR YEOTMAL

VISAKHAPATNAM-SCB YESGAON

VISHAKHAPATNAM SEETHAMADHARA

ZIRAKPUR VITA

Request for Proposal Document (RFP) For Procurement of CTS ... -RFP-Grid-Scanner.pdf · IDBI Bank...

Documents

Transcript of Request for Proposal Document (RFP) For Procurement of CTS ... -RFP-Grid-Scanner.pdf · IDBI Bank...