Reputation monitor collateral_(customer-facing)
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Transcript of Reputation monitor collateral_(customer-facing)
![Page 1: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/1.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Track Your Property’s Image with Reputation Monitor
• Online dashboard that provides the ability to view and track consumer comments and reviews - all in one place
• Monitors relevant conversations from multiple online sources
• Search Engines - Google, Yahoo, Bing• Directory Sites - Yellow Pages • Review Sites - City Search, Yelp• Social Networks - Twitter, Facebook
• Ensures accurate business listings with the ability to update as needed
• Reveals how often a property appears in search compared to competitors
• Available with a Gold Package or higher
![Page 2: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/2.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Dashboard Overview
![Page 3: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/3.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Visibility
• The Visibility feature tells you how easily people can find you online
• Measures your brand reach across web media sources including search engines, the most popular websites and social networks
![Page 4: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/4.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Reviews
• Online consumer evaluations
• Gathers your 25 most recent reviews from prominent local review websites onto a single page
• Reviews are sorted with the newest ones at the top
• Reviews have a rating of 1 to 5
![Page 5: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/5.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Mentions
•Comment or post from online sources thatreference your property
•Mentions are analyzed to determine
whether it refers to you in a positive or negative light
![Page 6: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/6.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Competition
• Shows how your property fares against
competitors in local internet searches
![Page 7: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/7.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
Reports
• Subscribe to receive email notifications when new results are found for your property
• Subscribe to receive an Executive Report by email that breaks down how your property is faring in online conversations:
– The five most positive and the five most negative comments
– The keywords that came up most frequently in online conversations
– List of the sites where your property has been mentioned
![Page 8: Reputation monitor collateral_(customer-facing)](https://reader036.fdocuments.us/reader036/viewer/2022062706/5576b327d8b42ad0448b4b0d/html5/thumbnails/8.jpg)
Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIAInc.2011. All rights reserved.
The Power of Reputation Monitor
* BIA Kelsey and ConStat** According to Opinion Research Corporation
• Rebrand your image and measure the success of events, promotions, special offers and other marketing activities
• Use positive comments to seek customer testimonials
• Proactively resolve conflicts and immediately address negative reviews
• Manage budgeting decisions for your resident retention programs
Did you know that:
• 87% of consumers use online media to shop locally?*
• 84% of consumers say online customer reviews influence their decision to purchase products or services?**