How Online Reputation Management Can Help You Connect with Local

Consumers

Reputation Management Facts & Trends Every Business Should Know About

67% of consumers check online reviews before selecting a local business

7 out of 10 consumers TRUST what others have to say about products, services, or businesses - whether it’s true or not

Therefore, any online consumer feedback can HURT or HELP your business tremendously

Where are Consumers Posting?

Local Directory Listings & Review Sites Social Networking Sites Blogs Articles Business websites

Reputation Management Facts & Trends Every Business Should Know About

Internet Technology is GREAT, But It Has Caused Problems for Some Local

Businesses…The Web has changed the way consumers spend their money…

It has also changed the way your business can truly CONNECT with your local target market…

Negative Effects of a Bad Online Reputation

Bad Customer Experience

Bad Customer Experience

Unresolved Customer

Issues

Unresolved Customer

Issues

Bad Reputation

Bad Reputation

LOST REVENUE

Could Reputation Management Be The Missing Piece of the Puzzle for YOUR Small Business?

Reputation Management is No Longer a Trend…

It’s the NEW Way to Do Business!

Could Lose Existing Customers

Makes it Difficult to Get New Customers

Gives Your Competitors Ammunition to Use Against You

Can Suffer Financial Loss

Negative Impact of a BadOnline Reputation:

Stay on top of what is being said about your company online

Respond to customer feedback to show you care

Implement systems that will allow you to MONITOR and MAINTAIN a positive online image

Contact us if you have any questions about how Reputation Management can help you connect with local consumers

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