Reputation is everything! How can you protect yours?

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Building Your Business Reputation is everything! How can you protect yours?

Transcript of Reputation is everything! How can you protect yours?

Page 1: Reputation is everything! How can you protect yours?

Building Your Business

Reputation is everything! How can you protect yours?

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A business’ reputation can have a major impact on its survival.

It can be the difference between

and

Photos by Enrico Donnell and Iain Farrell

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How is your reputation created?

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Marketed

You can establish a reputation through strong marketing to begin building your name in

your industry.

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Marketed

How do you present your business? - Overall look and feel- Business values - Products offered - Messaging- Media (newspapers)

?

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Organic

Reputation can be built from:

Word of mouth

Online reviews

Quality of work

Customer Service

Response to complaints

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How long does it take to build a strong reputation?

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It can take years to build a solid reputation.

A business must build trust and prove themselves.

Building your reputation

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How long does it take to ruin reputation?

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Instantly.

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In this new digital age a business’ reputation

can be ruined at the click of a button.

Building your reputation

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How can you protect your reputation?

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Ensure your business operates in a way that reflects your

promises.

Building your reputation

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Be truthful and deliver what you’ve agreed upon.

Building your reputation

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Hotondo Homes has developed a strong

reputation since its launch in 1979.

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The national building franchise works hard to

protect the brand and its reputation by delivering

what is promised.

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If you would like to learn more, please visit franchise.hotondo.com.au

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