REPORT TO OUR COMMUNITY - Unity Health · Teamwork – We work together. Compassion – We are...
Transcript of REPORT TO OUR COMMUNITY - Unity Health · Teamwork – We work together. Compassion – We are...
FY 2012
REPORT TO OUR
COMMUNITYREPORT TO OUR
COMMUNITY
FY 2012
REPORT TO OUR
COMMUNITYREPORT TO OUR
COMMUNITY
PAGE 1
TABLE OF CONTENTSINTRODUCTION
2-3
OUR WORK4-5
OUR INVOLVEMENT6-7
OUR COMMUNITY8
IDENTIFYING OURCOMMUNITY’S NEEDS
9-14
OUR FINDINGS15
OUR RESOURCES16
OUR IMPLEMENTATION STRATEGY16-20
OUR MISSIONTo improve the quality of health and well being
for the communities we serve through
compassionate care.
OUR VALUES
Integrity – We keep our promises.
Teamwork – We work together.
Compassion – We are sensitive to others.
Excellence – We are committed to quality.
Stewardship – We manage responsibility.
Innovation – We embrace creativity.
Servanthood – We have a heart for serving others.
OUR HONORS
2012 Governor’s Quality Award
2012 Governor’s Work-Life Balance Award and
Mature Worker Friendly Award
2012 Arkansas Foundation for Medical Care Quality Innovator Award
2012 MedAssets ‘Cost Management Performance Award’
DEAR FRIENDS,We are thankful to be part of this great community and strive to provide excellent care. Our community is the area we serve, which includes Cleburne, Jackson, Prairie, Lonoke, White and Woodruff counties.
White County Medical Center, along with the Advanced Care Hospital of White County, was charged with learning more about the specific health needs in the community we serve. While we try to have our finger on the pulse of healthcare in our geographic area, the two hospitals formed a team to research what we can do to meet the health needs of our community moving forward.
Through this collaborative effort, the team conducted a comprehensive Community Health Needs Assessment to ensure that we gathered a true understanding of the health needs in our area. The following report explains the research and findings in greater detail.
Also, I am glad to share with you that our hospital’s Board of Directors has already taken a significant step toward addressing the health needs in our community. In the coming months and years, our hospital’s community outreach associates will focus on meeting the needs of our community in the areas of access to primary care, preventative health and wellness, and chronic disease management.
We look forward to serving you.
Yours in good health,
Ray MontgomeryCEO/PresidentWhite County Medical Center
PAGE 2
DEAR COMMUNITY MEMBERS,The Advanced Care Hospital of White County was established in 2007 to fill a need
in the community. Our hospital is certified as a long-term acute care facility that
cares for patients who no longer need care in an Intensive Care Unit setting, yet
are still too sick to return home with home health care or to a nursing home.
As a non-profit hospital, we are committed to adding value to the community; therefore, our
community benefit efforts are more than financial assistance. Our endeavors led us to take a
measured approach to identify and discuss ways to meet the ever-changing healthcare needs in
our service area.
Community health is our priority. As you read through the following information, you will see that
our efforts have involved collaborative partnerships, which are the key to the growth and
success of future wellness initiatives.
The hope for healthier lives in our community depends on all of us working together to ensure the
best possible results for generations to come.
Sincerely,
Terri Parsons
Administrator
Advanced Care Hospital of White County
THE MISSIONOF ADVANCEDCARE HOSPITAL
Advanced Care Hospital of White County
associates and partners, through a spirit of
servanthood, are committed to the
continuous improvement of quality patient
care, the provision of highly satisfied
patient care at reasonable prices, the
maintenance of an adequate margin for
reinvestment in new technology, facility
improvements, human resources, and a
leadership role for positive change in the
healthcare environment.
PAGE 3
As the leading healthcare provider in a six-county area, White County Medical Center associates strive to improve the quality of health and
well being for the communities it serves through compassionate care. White County Medical Center is the largest employer in a six-county area with more than
1,750 associates; the area includes Cleburne, Jackson, Lonoke, Prairie, White and Woodruff counties. The facility has a combined total of 438 licensed beds and a
medical staff of 150 physicians that specialize in various areas of healthcare.
Additionally, the Advanced Care Hospital of White County, a 27-bed long-term acute care facility, operates on White County Medical Center’s South Campus. The
Advanced Care Hospital of White County primarily serves Cleburne, Jackson, Lonoke, Prairie, White and Woodruff counties; however, it also serves the remaining
Arkansas counties, as it is one of only eight long-term acute care hospitals in the state.
White County Medical Center offers a wide range of healthcare services to the region, including:
Also, White County Medical Center has a family of physician clinics throughout Searcy including: Family Practice Associates, Orthopaedic and Spine Center of
Central Arkansas, Searcy Medical Center and Searcy Medical Center – West Clinic, Westside Family Medical Clinic, White County Medical Center Cardiology Clinic
and White County Oncology.
OUR WORK
PAGE 4
¡ 24-hour Emergency Care at a Level III Trauma Center, as well as AR SAVES (Arkansas Stroke Assistance through Virtual Emergency Support), which provides immediate care for stroke victims
¡ Cardiac Intervention
¡ Clearview (senior psychiatric care)
¡ Compass (adult psychiatric care)
¡ Comprehensive Cancer Care at White County Oncology inside the CancerCenter of Excellence
¡ Critical Care
¡ Diabetes Education Program, certified by the American Diabetes Association
¡ Durable Medical Equipment
¡ Home Health, named a Top 500 Agency by HomeCare Elite
¡ Inpatient Hospice
¡ Inpatient Rehabilitation
¡ Imaging Center (64-slice CT, cath lab, MRI, ultrasound)
¡ New Life Center
¡ Outpatient Rehabilitative Services
¡ PrimeTimes, a program for seniors age 55 and older
¡ Sleep Center, accredited by the American Academy of Sleep Medicine
¡ Sports Medicine
¡ Surgical Services, including one of the most advanced robotic da Vinci® Surgical Systems in Arkansas
¡ Wound Care Center
We do not wantto be merely
average or good; we want to be
‘world class.’“
PAGE 5
$5,369,621Financial Assistance & Means-Tested Government ProgramsUnpaid cost of publ ic programs for low-income per sons .
$8,450,314Subsidized Health ServicesCl in ica l programs that are provided despite a f inancia l los s , but the ser vice meets an identi f ied communit y need and i f no longer of fered would be unavai lable or fa l l to the responsibi l i t y of the government or other non-prof i t organization.
$474,613Community Health Improvement Services & Community Benefit OperationsCosts as sociated with staf f and communit y health needs and/or as sets as ses sment, as wel l as other costs as sociated with communit y benef i t s trategy and operations .
$234,971Community Building Activities& OperationsCost of programs that improve the physica l environment, promote economic development and suppor t health advocacy and coal i t ion ef for ts .
$92,055Financial & In-kind ContributionsFunds and in-kind ser vices donated to individuals not af f i l iated with the organization or to communit y groups and other non-prof i t organizations .
$43,449ResearchThe study and/or data col lec t ion of health indicator s to generate increased general knowledge made avai lable to the publ ic .
$60,008Health Professions EducationCost of teaching students , physic ians , nur ses and other health profes s ionals who are not on the medica l s taf f or employed by WCMC or the Advanced Care Hospita l of White Count y.
OUR WORK
White County Medical Center and the Advanced Care Hospital of White County have always worked
to provide health benefits to the community through education and health screenings, classes and
support groups, and other health and wellness-related events and programs. Many of the programs
WCMC already offers were created as a response to previous community surveys, which include:
Under the Patient Protection and Affordable Care Act of 2010, the Internal Revenue Service
(Form 990, Schedule H) has requested that non-profit hospitals conduct a comprehensive
Community Health Needs Assessment to identify additional health needs in the community
and suggest ways that White County Medical Center and the Advanced Care Hospital of White
County can potentially meet those needs.
¡ A Day of Caring
¡ Active Partnership for Heart Healthy Living
¡ AARP Driver’s Safety Course
¡ Breast Cancer Awareness Luncheon
¡ Breast-feeding Class
¡ Business Expo, Searcy Chamber of Commerce
¡ Cancer Connectors
¡ Childbirth Class, also available in Spanish
¡ Diabetes Support Group
¡ Get Down Downtown
¡ Heart Healthy Day
¡ Infant CPR & Safety Class
¡ Insulin Pump Support Group
¡ KC Koala Healthy Presentations
¡ Ladies’ Night Out, Searcy and Cabot
¡ Look Good … Feel Better
¡ M*A*S*H (Medical Application of Science for Health)
¡ Prenatal Yoga
¡ PrimeTimes, program tailored for adults 55 and older
¡ Race for the Cure, Searcy Team
¡ Red Ribbon Week, Drug-free Campaign
¡ Senior Expo
¡ Searcy Optimist Club Pee-Wee Football League
¡ Searcy Girl ’s Softball League
¡ Sibling Class
¡ Sports Physicals for local athletes
¡ SNAP (Summer Activities Nursing Program)
¡ Teen Mothers-to-be Class
¡ Tours of White County Medical Center for school groups
¡ Trick-or-Treat on the Square
¡ United Way Luncheon
¡ White County Fair Booth and Senior’s Day at the Fair
¡ White County Medical Center Auxiliary Community Education on organ donation through ARORA
¡ White County Medical Center Home Health Agency Health Fairs
OUR INVOLVEMENT
PAGE 6
COMMUNITYSPONSORSHIPS
$194,016Financial Assistance& Means-Tested Government ProgramsUnpaid cost of publ ic programs for low-income per sons .
COMMUNITYINVESTMENT OFWCMC’S ADVANCEDCARE HOSPITAL
For the Advanced Care Hospital of
White County, community benefit
investments represented 2.83% of
the hospital’s overall expenses.
This list represents organizations throughout the community that White County Medical Center gave either unrestricted sponsorships or donations in 2012 to benefit the community in the areas of health and well-being, community building, and safety:
¡ American Cancer Society
¡ Arkansas State Fraternal Order of Police
¡ Bald Knob Chamber of Commerce
¡ Bald Knob Public Schools
¡ Beebe Public Schools
¡ CASA of White County
¡ Dr. Robert E. Elliott Foundation
¡ Domestic Violence Prevention
¡ Family Business Services
¡ Freedom Explosion
¡ Harding Academy Robotics
¡ Harding University Athletics
¡ Jacob’s Place Homeless Mission
¡ Junior Auxiliary of Searcy, programs that benefit local children
¡ Main Street Searcy
¡ Pangburn Public Schools
¡ Relay for Life (Beebe and Searcy)
¡ Searcy Civitan Club
¡ Searcy Public Schools
¡ Searcy Regional Chamber of Commerce
¡ Searcy Sharks Swim Team
¡ Susan G. Komen for the Cure
¡ White County Fair Association
¡ W.I.S.E. Coalition
PAGE 7
OUR COMMUNITYWhite County Medical Center and the Advanced Care Hospital of White County serve the North-Central Arkansas region
of the state that encompasses Cleburne, Jackson, Lonoke, Prairie, White and Woodruff counties. The majority of the area
is made up of rural farmland with agriculture as the primary economic base of the region, while tourism is the largest
industry in Cleburne County.
*Population based on 2012 estimate date from the U.S. Census Bureau.
White County: 78,493
Lonoke County: 69,839
Cleburne County: 25,808
Jackson County: 17,600
Prairie County: 8,458
Woodru� County: 7,100
PAGE 8
IDENTIFYING OURCOMMUNITY’S NEEDS
White County Medical Center (WCMC) and
the Advanced Care Hospital of White County
(ACHWC) assembled a team of associates to
conduct a Community Health Needs
Assessment during the 2012 fiscal year. This
WCMC/ACHWC Community Outreach Team
(termed the Outreach Team in following
references) explored the best ways to gather
information on the six-county region to gain a
true understanding of residents’ health needs.
The Outreach Team identified the most
comprehensive body of quantitative
research available through the University of
Arkansas for Medical Sciences (UAMS). UAMS
and its associated organizations gather
health information from each county in the state on a
quarterly basis as part of the Public Health in
Arkansas’ Communities Search (PHACS).
PHACS data are collected as a joint project of
the Arkansas Center for Health Disparities
and the Arkansas Center for Clinical and
Translational Research. Additional support is
given by the Arkansas Prevention Research
Center, the UAMS Translational Research
Institute and the Arkansas Minority Health
Commission. (Reports are available online at
http://www.uams.edu/phacs.)
For the purpose of the Community Health
Needs Assessment, the Outreach Team
compiled PHACS County Profile Reports for
Cleburne, Jackson, Lonoke, Prairie, White
and Woodruff counties. In addition to each
county’s demographic information, health
information regarding important health
needs was reported in the following areas:
The Outreach Team analyzed the results of the
reports on a county-by-county basis and
determined that the most effective way to
assess the needs of the hospital ’s overall
community was to identify the top three needs
in the five areas listed above for each county.
1. SOCIAL ENVIRONMENT FACTORS: Education, Income, Employment
2. ACCESS TO HEALTHCARE:Number of Doctors, Hospitals and Dentists per County
3. BEHAVIORAL RISKS:Smoking, Drinking, Drug Use
4. PREVENTATIVE CARE AND SCREENINGS:Healthy Eating, Exercise, Women’s and Children’s Health
5. HEALTH OUTCOMES AND MORTALITY:Prevalence of Heart Disease, Diabetes, Cancer
PAGE 9
In addition to the PHACS research, the WCMC
Team also conducted town-hall style meetings
with community leaders in each county from
November 6 through November 30, 2012.
November 6, 2012Jackson County
Newport Chamber of Commerce
November 8, 2012Cleburne County
Café Klaser in Heber Springs
November 13, 2012Woodruff County
Augusta Chamber of Commerce
November 14, 2012Lonoke County
Colton’s Steakhouse in Cabot
November 16, 2012Prairie County
Des Arc Community Center
November 30, 2012White County
Hubach Conference Center at White County Medical Center in Searcy
Individuals representing local government
offices, law enforcement, civic organizations,
healthcare providers, school systems,
businesses and churches were invited to
attend the meetings.
The Outreach Team sent 148 letters to
community leaders explaining the importance
of the meeting and need to identify health
issues in their communities. Surveys and
copies of the PHACS County Profile Reports, as
well as a summary of the report, were
included with the letter. Community leaders
invited to participate included the following:
CLEBURNE COUNTY:Heber Springs
¡ Chief of Police
¡ Cleburne County Health Department Unit
¡ County Sheriff and Judge
¡ Local business leaders from Defiance Metal and Green Dental Lab
¡ City Mayor
¡ Ministerial Leaders from local churches of varying denominations
JACKSON COUNTY:Amagon, Beedeville Diaz, Jacksonport,
Newport, Swifton, Tuckerman, Tupelo, Weldon
¡ Chiefs of Police
¡ County Sheriff and Judge
¡ Jackson County Department of Human Services Office
¡ Jackson County Health Department Unit
¡ Local business leaders from E-Z Mart, Newport Diagnostic Medical Clinic and Poinsett Rice & Grain
¡ Mayors
¡ Ministerial Leaders from local churches of varying denominations
¡ Newport Chamber of Commerce
¡ Superintendents of Local School Districts
LONOKE COUNTY:Cabot and Lonoke
¡ Chambers of Commerce Leaders
¡ Chiefs of Police
¡ County Sheriff and Judge
¡ Local business leaders from Walmart
PAGE 10
LONOKE COUNTY CONTINUED:
¡ Lonoke County Department of Human Services Office
¡ Lonoke County Health Department Unit
¡ Mayors
¡ Ministerial Leaders of local churches of varying denominations
¡ Superintendents of Local School Districts
PRAIRIE COUNTY:Des Arc and Hazen
¡ Chambers of Commerce Leaders
¡ Chiefs of Police
¡ County Sheriff and Judge
¡ Local business leaders from Riceland Foods
¡ Mayors
¡ Ministerial Leaders of local churches of varying denominations
¡ Prairie County Department of Human Services Office
¡ Prairie County Health Department Unit
¡ Superintendents of Local School Districts
WHITE COUNTY:Bald Knob, Beebe, Bradford, Garner,
Georgetown, Higginson, Judsonia, Kensett,
McRae, Pangburn, Rose Bud, Searcy, West Point
¡ Chiefs of Police
¡ County Sheriff and Judge
¡ Mayors
¡ Ministerial Leaders of local churches of varying denominations
¡ Superintendents of Local School Districts
¡ Chambers of Commerce Leaders
¡ Leaders of local businesses including Walmart, Harps, Dollar General, Bill’s Food Center, Knight’s Grocery and Caldwell Milling Company
¡ White County Department of Human Services Office
¡ White County Health Department Unit
WOODRUFF COUNTY:Augusta and Cotton Plant
¡ ARcare Representatives
¡ Augusta Chamber of Commerce
¡ Chiefs of Police
¡ County Sheriff and Judge
¡ Leaders from local business including Sloan Valve
¡ Ministerial Leaders of local churches of varying denominations
¡ Superintendents of Local School Districts
¡ Woodruff County Department of Human Services Office
¡ Woodruff County Health Department Unit
The PHACS research tool served as a starting
point for open discussion to take place during
each meeting. The Outreach Team members
asked leaders present about their opinions
regarding the top three health needs identified
in their respective county; those unable to
attend the meetings in person were invited to
mail in their responses, which were also
considered in the overall results for the
Community Health Needs Assessment. Overall,
the verbal and written responses from the
town-hall style meetings supported the PHACS
data; the responses were reported as follows:
PAGE 11
CLEBURNE COUNTYTHE TOP THREE HEALTH CONCERNS/NEEDS IDENTIFIED INCLUDE:
¡ pediatric care
¡ mental health care
¡ adult healthcare, specifically in the area of gynecology and obstetrics
OTHER ISSUES MENTIONED INCLUDED:
¡ synthetic marijuana use among teens
¡ prescription drug abuse among teens
¡ lack of health insurance for youth
¡ alcohol abuse
¡ lack of family involvement for youth
¡ lack of pediatricians in the county
¡ low immunization rate among youth
¡ obesity
¡ teen mental health, including depression and attempted suicides
¡ lack of obstetricians/gynecologists in the county
¡ large number of children in foster care
Programs and services available in Cleburne
County that were identified by the Outreach
Team and town-hall meeting participants
include: Christian Health Ministries,
counseling available at churches, the
Community Center, counselors in public
school districts, the county Health
Department Unit and Human Services Office,
CAPCA Headstart, ABC Program and Cedar
Mountain Program (a program for
developmentally challenged adults).
JACKSON COUNTYTHE TOP TWO HEALTH CONCERNS/NEEDS IDENTIFIED INCLUDE:
¡ the cost of healthcare in the county
¡ lack of access to walk-in clinics
OTHER ISSUES MENTIONED INCLUDED:
¡ lack of dental facilities
¡ lengthy office visits, especially for children who miss school and individuals who miss work
¡ language barrier with a growing
Hispanic population
¡ need for year-round food programs that offer balanced and nutritious food for students
¡ lack of geriatric doctors in the county
¡ need for transportation to/from doctor’s appointment for the elderly
¡ need for comprehensive information that lists all services available in the county
¡ need for walk-in clinics after 5 p.m.
¡ need for more pediatricians in the county
¡ cost of prescription medication
¡ food stamp program abuse
PAGE 12
LONOKE COUNTYTHE TOP THREE HEALTH CONCERNS/NEEDS IDENTIFIED INCLUDE:
¡ need for after-hours clinic
¡ cost of prescription medications
¡ need for resources to inform/educate residents how and where to receive [free] services available to them
OTHER ISSUES MENTIONED INCLUDED:
¡ lack of specialists in the county
¡ limited ambulance service
¡ mental health care and counseling
¡ need education on ATV safety
¡ lack of after-hours clinics
¡ unmet health needs in minority groups
¡ need for education on tobacco, drugs, sex
¡ need for transportation to/from doctor’s appointment for the elderly
¡ unmet needs for dental care
¡ lack of health insurance for working poor
¡ cost of prescription medication
¡ Medicare’s ‘donut hole,’ or Prescription Drug plan coverage gap
¡ need for year-round food programs that offer balanced and nutritious food for students and families
¡ need education about health issues
¡ need for free healthcare clinic
¡ language barriers; non-English speaking residents fear going to the doctor
¡ need for telemedicine services
¡ affordable health insurance
Programs and services available in Lonoke
County that were identified by the Outreach
Team and town-hall meeting participants
include: Health Department Unit, Central
Arkansas Development Council, Lonoke
Christian Clinic (dental care twice a month),
Family Resources of Lonoke (feeds families),
and the Cabot Christian Coalition.
PRAIRIE COUNTYTHE TOP THREE HEALTH CONCERNS/NEEDS
IDENTIFIED INCLUDE:
¡ need for cessation programs for tobacco, drugs and alcohol
¡ need for health education and screenings for adults
¡ lack of specialists in the county
OTHER ISSUES MENTIONED INCLUDED:
¡ binge drinking among teens
¡ low participation among elderly who get flu and pneumonia vaccines
¡ prescription drug abuse in schools
¡ teenage pregnancy
¡ obesity; underweight children; eating disorders
¡ lack/cost of insurance
¡ single-parent homes
¡ time/distance to receive healthcare from specialists outside community is lengthy
Programs and services available in Prairie
County that were identified by the Outreach
Team and town-hall meeting participants
include: a local Food Bank, church groups,
senior transportation, senior meals, health
insurance for children, clinic providers and a
backpack school food program.
WHITE COUNTYTHE TOP THREE HEALTH CONCERNS/NEEDS IDENTIFIED INCLUDE:
¡ cost of health insurance
¡ need for education/awareness about programs available
¡ access to healthcare
OTHER ISSUES MENTIONED INCLUDED:
¡ need for more preventive care
¡ incentives for healthy living
¡ lack of healthcare in certain areas of the county, especially McRae and Bradford
¡ cost of food
¡ cost of insurance
¡ transportation
¡ cost of prescription medications
¡ language barriers
¡ community-based school health units
¡ drug and alcohol abuse among teens
¡ need for education on making good food choices
¡ children’s trauma center
Programs and ser vices avai lable in White
County that were identi f ied by the
Outreach Team and town-hal l meeting
par t ic ipants include: W. I .S .E . Coal i t ion ,
CAPCA Headstar t , R iver view School Distr ic t
af ter school program, church groups , c ivic
organizations , Rice Depot , food pantr ies ,
His House, Chr ist ian Health Ministr ies and
Fr iends for L i fe.
PAGE 13
PAGE 14
WOODRUFF COUNTYTHE TOP THREE HEALTH CONCERNS/NEEDS IDENTIFIED INCLUDE:
¡ need for education in the county about diseases and disease processes
¡ need for transportation
¡ need for consistent healthcare providers
OTHER ISSUES MENTIONED INCLUDED:
¡ lack of healthcare provider in clinic setting
¡ use of ambulance service due to no other means of transportation
¡ lack of access to mammogram screenings
¡ misrepresentation of HMO medical and drug programs
¡ high unemployment rate in the county
¡ need for transportation, especially among the elderly population
¡ obesity
¡ chronic disease management
¡ need for more education on sexually transmitted diseases
¡ need for more education about prescription medications
¡ lack of physical activity among children
¡ funding for families to afford groceries
Programs and ser vices avai lable in
Woodruf f County that were identi f ied by
the Outreach Team and town-hall meeting
par t ic ipants include: ARcare clinic provides
disease management and case managers;
and the 5210 Program, which assists with
obesity management.
Each category and corresponding list of health indicators (listed above) was then submitted
to three internal committees of White County Medical Center and Advanced Care Hospital of
White County associates with expertise in each of the three areas. These internal committees
discussed whether and how the hospital is already working to meet the needs of the
community and suggested ideas on how to meet the health needs defined in the research.
While the Outreach Team gathered the most comprehensive research possible, gaps in the
information may be due to the following: limited participation in community town-hall
meetings; historically limited public exposure to all areas of need and their interrelated
nature; personal and organizational perceptions; backgrounds and beliefs; prior experiences;
and the infancy of the community needs analysis process.
1. ACCESS TO PRIMARY C ARE¡ high number of adults with no personal doctor¡ high number of adults with no health insurance
2. PRE VENTATIVE HE ALTH & WELLNESS¡ low number of adults meeting minimum to moderate physical activity recommendation¡ low number of adults who consume less fruits and vegetables than recommended ¡ high number of adults who report being overweight/obese¡ high number of adults who report poor mental or physical health¡ high number of women who do not get regular pap exams¡ high number of men who do not get regular prostate cancer screenings¡ high number of adults who report binge drinking¡ high number of adults who report using tobacco by 12th grade¡ high percentage of traffic fatalities related to drugs or alcohol¡ high percentage of youth who used tobacco recently¡ high number of children in foster care¡ high number of unsubstantiated child abuse reports
3. CHRONIC DISE A SE MANAGEMENT¡ high number of adults with coronary heart disease¡ high number of adults with high blood cholesterol¡ high number of adults with hypertension (high blood pressure)¡ high number of adults with lung cancer¡ high number of women with breast cancer¡ high number of men with prostate cancer¡ high number of adults with arthritis
OUR FINDINGSOnce all of the research was compiled, the Outreach Team analyzed the findings and
prioritized the health needs in order of importance based on the PHACS results and
committee responses. Results were also considered based on how the indicators aligned with
the hospital ’s mission and vision. The Outreach Team identified the three primary categories
of need and assigned the most prevalent health indicators as follows:
PAGE 15
OUR IMPLEMENTATION STRATEGYWCMC, in collaboration with the Advanced
Care Hospital of White County, conducted a
Community Health Needs Assessment during
the 2012 fiscal year as established by the
federal government in the Patient Protection
and Affordable Care Act of 2010.
The Community Health Needs Assessment
incorporated data from the University of
Arkansas for Medical Sciences (UAMS), as well
as in-person responses at town-hall-style
meetings in Cleburne, Jackson, Lonoke,
Prairie, White and Woodruff counties. UAMS
and its associated organizations gather
health information from each county in the
state on a quarterly basis as part of the
Public Health in Arkansas’ Communities
Search (PHACS).
The Outreach Team, comprised of
representatives of White County Medical
Center and the Advanced Care Hospital of
White County, analyzed the findings and
prioritized the health needs in order of
importance based on the PHACS results and
committee responses.
Based on the research conducted by the
Outreach Team, the internal committees
made the following recommendations on how
to address health indicators identified in the
research under the categories of: 1. Access to
healthcare; 2. Preventative Health & Wellness;
and, 3. Chronic Disease Management.
For the health needs identified, Action Items
were suggested by the respective committee
members and the anticipated impact is
outlined for each item.
Furthermore, to address the health needs of
the White County Medical Center and
Advanced Care Hospital of White County
community, the hospital ’s Board of Directors
and Administrative team has decided to
refocus an existing hospital program. The
WCMC Healthworks program, originally
created in 1992, served as an outreach
program for area businesses and industries
with the mission of developing employee
health and wellness programs. Unfortunately,
many of the manufacturers have since
relocated their operations, leaving local
plants empty and employees without a job
and healthcare coverage.
With the decrease of area businesses and
industries and increase in healthcare needs
of residents throughout the WCMC and ACHWC
community, the WCMC Board of Directors has
given Healthworks a new mission: to
improve the quality of health and well being
for the communities the hospital serves by
offering residents easier access to healthcare;
preventative health and wellness and
screenings; and education on effectively and
successfully managing chronic diseases.
The following Action Items, which were
suggested by each committee, were approved
by the White County Medical Center Board of
Directors as potential objectives the hospital
may pursue in meeting health needs in the
community. While this list contains a
springboard of ideas, it will function as a
living document, as it will be assessed and
modified on an ongoing basis.
OUR RESOURCES
ARKANSAS DEPARTMENT OF HEALTH
¡ Cleburne County Health Unit
¡ Jackson County Health Unit
¡ Lonoke County Health Unit
¡ Prairie County Health Unit
¡ White County Health Unit
¡ Woodruff County Health Unit
ARKANSAS DEPARTMENT OF HUMAN SERVICES
¡ Cleburne County DHS Office
¡ Jackson County DHS Office
¡ Lonoke County DHS Office
¡ Prairie County DHS Office
¡ White County DHS Office
¡ Woodruff County DHS Office
¡ American Cancer Society
¡ American Red Cross
¡ ARcare
¡ CASA (Court Appointed Special Advocates) of White County
¡ Christian Health Ministries
¡ Friends for Life
¡ Parents of Special Kids, Searcy
¡ Searcy Children’s Home, Inc.
¡ United Way of White County
¡ White County Aging Program
¡ White County Children’s Safety Center
¡ White River Area Agency on Aging
Health resources the Outreach Team identified in the community include, but are not limited to:
PAGE 16
PAGE 17
AC
CE
SS
TO
PR
IMA
RY
CA
REAccess to Primary Care
A. NEED IDENTIFIED: HIGH NUMBER OF ADULTS WITH NO PERSONAL DOCTOR
Action Items #1
¡ Establish a referral line for people to call regarding primary care physicians
¡ Create awareness of clinics and physicians within the community
¡ Focus on densely populated areas including White, Cleburne and Jackson counties
¡ Encourage patients to seek care in the most appropriate setting
Anticipated Impact: More community members will have better access to primary care physicians and receive care right away, instead of waiting until the health issue becomes an urgent situation and more expensive medical attention is needed
B. NEED IDENTIFIED: HIGH NUMBER OF ADULTS WITH NO HEALTH INSURANCE
Action Item #2Train hospital associates to be navigators, certified application counselors to guide patients to the best insurance plan to suit their needs, whether individual or family
Anticipated Impact: People will receive needed financial help through insurance instead of having to pay full out-of-pocket expenses for healthcare services
#1
PAGE 18
Preventative Health & WellnessA. NEEDS IDENTIFIED:
¡ Low number of adults meeting minimum to moderate physical activity recommendation
¡ Low number of adults who consume less fruits and vegetables than recommended
¡ High number of adults who report being overweight/obese
¡ High number of adults who report poor mental or physical health
¡ High number of women who do not get regular pap exams
¡ High number of men who do not get regular prostate cancer screenings
Action Item #1Create wellness packages for community members by developing partnerships with local businesses to provide healthcare related services to community members at a discounted rate
Anticipated Impact: By offering community members health and wellness services and benefits at a discounted rate, participation could potentially be high and a larger number of people could adopt a healthier lifestyle
Action Item #2Partner with local businesses and organizations to offer healthy cooking classes
Anticipated Impact: By demonstrating healthy cooking techniques and introducing them to healthier options, more people could learn how to incorporate healthy cooking into their lives
Action Item #3Organize community wellness fairs by partnering with churches, senior centers, retirement facilities, businesses, schools and local and state government offices to foster community interaction. Anticipated Impact: Offering free services at well-attended events, more people could receive needed healthcare services
B. NEEDS IDENTIFIED:
¡ High number of adults who report binge drinking
¡ High number of adults who report using tobacco by 12th grade
¡ High percentage of traffic fatalities related to drugs or alcohol
¡ High percentage of youth who used tobacco recently
Action Item #1Offer onsite education and/or assistance with education at schools on the topic of alcohol and tobacco use
Anticipated Impact: Impressionable minds remember unusual and striking information that is presented in atypical settings with strong presentation materials
Action Item #2Provide community resource advancement assistance by organizing community meetings that include charitable organizations, government agencies and similar organizations to give them an opportunity to share and learn about populations that are considered “at risk”
Anticipated Impact: Supporting local organizations that focus on serving others within the community could potentially broaden the effectiveness of the organization, thereby touching more lives, encouraging more people to participate and building greater awareness
Action Item #3Partner with Pharmacies and Home Health Agencies to tackle prescription drug abuse by developing information they can use to educate patients upon receiving prescription drugs at the pharmacies. Also, encourage discussions with patients during Home Health and doctor’s visits on the impact prescription drugs have on the patients physically and mentally compared to illegal drugs and alcohol.
Anticipated Impact: Targeted programs have, historically, significantly raised awareness in drug and alcohol abuse and resulted in a decline among the targeted populations
C. NEEDS IDENTIFIED:
¡ High number of children in foster care
¡ High number of unsubstantiated child abuse reports
Action Item #1Partner with foster care and child abuse community groups
Anticipated Impact: By offering needed support to existing groups in the community, a larger population could be served
#2
Chronic Disease ManagementA. NEEDS IDENTIFIED
¡ High number of adults with coronary heart disease
¡ High number of adults with high blood cholesterol
¡ High number of adults with hypertension (high blood pressure)
¡ High number of adults with lung cancer
¡ High number of women with breast cancer
¡ High number of men with prostate cancer
¡ High number of adults with arthritis
Action Item #1Send hospital experts to speak at community groups in the geographic area
Anticipated Impact: Educate and empower individuals on how to take care of themselves and their disease to have the best quality of life possible
Action Item #2Increase distribution of Wellness Today magazine and include more educational stories regarding heart disease, high cholesterol, high blood pressure, cancers and arthritis
Anticipated Impact: Wellness Today magazine is sent to residents in Cleburne, Jackson, Prairie, Lonoke, White and Woodruff counties; therefore, broadening the number of homes it is delivered to would expand the audience of those educated about different disease processes
Action Item #3Establish Internet support groups
Anticipated Impact: By providing a way for people with similar disease processes to interact with one another, they become better educated about their disease and learn what methods are most effective to take care of themselves by taking charge of their health
Action Item #4Discuss managing diseases effectively at Senior Expo and similar events/programs
Anticipated Impact: Educate and empower seniors on how to take care of themselves and their disease to have the best quality of life possible
Action Item #5Offer smoking cessation programs
Anticipated Impact: Increase awareness among community members regarding the potential dangers of smoking and decrease the likelihood of more people developing lung cancer
PAGE 19
#3
PAGE 20
Advanced Care Hospital of White County
IMPLEMENTATION STRATEGYThe Advanced Care Hospital of White County
collaborated with White County Medical
Center to assist in conducting a Community
Health Needs Assessment during the 2012
fiscal year as established by the federal
government in the Patient Protection and
Affordable Care Act of 2010.
The Community Health Needs Assessment
incorporated data from the University of
Arkansas for Medical Sciences (UAMS), as
well as in-person responses at
town-hall-style meetings in Cleburne,
Jackson, Lonoke, Prairie, White and
Woodruff counties. UAMS and its associated
organizations gather health information
from each county in the state on a quarterly
basis as part of the Public Health in
Arkansas’ Communities Search (PHACS).
The Outreach Team, comprised of
representatives of the Advanced Care
Hospital of White County and White County
Medical Center, analyzed the findings and
prioritized the health needs in order of
importance based on the PHACS results and
committee responses.
Based on the research conducted by the
Outreach Team, the internal committees
made the following recommendations on
how to address health indicators identified
in the research under the categories of:
1. Access to healthcare; 2. Preventative
Health & Wellness; and, 3. Chronic Disease
Management.
For the health needs identified, Action Items
were suggested by the respective committee
members and the anticipated impact is
outlined for each items.
The Advanced Care Hospital of White County
Board of Directors and Administration has
chosen to financially support meeting the
following health needs, which White County
Medical Center will pursue the primary
leadership role in addressing. The health
needs include the following:
1. ACCESS TO PRIMARY CARE¡ high number of adults with no personal doctor
¡ high number of adults with no health insurance
2. PREVENTATIVE HEALTH & WELLNESS ¡ low number of adults meeting minimum to moderate physical activity recommendation
¡ low number of adults who consume less fruits and vegetables than recommended
¡ high number of adults who report being overweight/obese
¡ high number of adults who report poor mental or physical health
¡ high number of women who do not get regular pap exams
¡ high number of men who do not get regular prostate cancer screenings
¡ high number of adults who report binge drinking
¡ high number of adults who report using tobacco by 12th grade
¡ high percentage of traffic fatalities related to drugs or alcohol
¡ high percentage of youth who used tobacco recently
¡ high number of children in foster care
¡ high number of unsubstantiated child abuse reports
3. CHRONIC DISEASE MANAGEMENT¡ high number of adults with coronary heart disease
¡ high number of adults with high blood cholesterol
¡ high number of adults with hypertension (high blood pressure)
¡ high number of adults with lung cancer
¡ high number of women with breast cancer
¡ high number of men with prostate cancer
¡ high number of adults with arthritis
3214 E. Race Ave. | Searcy, AR 72143www.wcmc.org
1200 S. Main | Searcy, AR 72143www.advancedcarehospital.com