report of morale

8/18/2019 report of morale

1/45

www.final-yearproject.com | www.finalyearthesis.com

CHAPTER – I

INTR!"CTIN

1.1 COMPANY

!ee#ay e$port limite% is a man&fact&rer an% s&pplier of In%ian ma%e forei'n li(&or.

The or'ani)ation is starte% at *++,. The company sit&ate% at ma%arai illa'e in p&%&cherry.

The hea% office is sit&ate% at p&%&cherry. The total n&mer of employees is /01 where //+ are

permanent an% 11 are in contract ase%.

The or'ani)ation was s&rro&n%e% y /1+ acres at ma%arai illa'e in p&%&cherry. The

company has si$ %epartments namely A%ministratie2 3len%in'2 3ottlin'24tores2 P&rchase an%

3on%e%5areho&se. The wor#in' ho&rs are 6 am to 1 pm. The pro%&cts which are pro%&ce% y

or'ani)ation are %ispatche% at p&%&cherry2 mahe2 yanam2 #arai#al2 #erala an% An%aman an%

Nicoar Islan%s.

/.* OBJECTIVES OF ORGANISATION:

• Hi'hly effectie &se of aailale reso&rces

• Enco&ra'e intelli'ent an% ol% innoation in the mana'ement.

• Reco'nition an% rewar%s for hi'h stan%ar% of in%ii%&al an% professional competence.

/., GOVERNMENT SUPERVISION:

4ince the or'ani)ation pro%&ces the li(&or pro%&cts it is &n%er the s&perision of

E$cise %epartment of p&%&cherry. The pro%&cts which are pro%&ce% an% %eliere% y

or'ani)ation are s&perise% y the e$cise officer an% the pro%&cts are %eliere% &n%er his

control.

/

http://www.final-yearproject.com/http://www.finalyearthesis.com/http://www.finalyearthesis.com/http://www.finalyearthesis.com/http://www.final-yearproject.com/


2/45


/.7 PRODUCTION:

!ee8ay e$ports limite% hae si$ %epartments namely A%ministratie2 3len%in'2

3ottlin'2 4tores2 P&rchase an% 3on%e% wareho&se. The ario&s ran%s which are pro%&ce% y

or'ani)ation are follows.

• 9effrines :rape 3ran%y

• 9effrines ;o 3ran%y

• 4P 3ran%y

• Aristocrat 5hite R&m

• Aristocrat >o%#a

• Aristocrat 4E8C 3ran%y

• Aristocrat 5his#ey

• 3inneys ?ine 3ran%y

• 3inneys ?ine 5his#ey

• >inicola 5ine

• Cl& 66 5ine

*



3/45


/.7./ Administrati! D!"artm!nts@

The main f&nction of a%ministratie %epartment is to mana'e the or'ani)ation.

Acco&nts2 Time office an% sec&rity are &n%er the control of this %epartment. This

%epartment a%ministrates the oerall financial actiities of the or'ani)ation. 3oo#s of

acco&nts are maintaine% in this %epartment. The salary pay to all employees is maintaine%

y a%ministratie %epartment.

/.7.* B#!ndin$ D!"artm!nt:

The len%in' %epartment has the %emineralise% plant. The %emineralise% plant conerts

the water into %emineralise% water which remoes the salt content in the water. After the

%eminerali)ation the flaor for pro%&ct which sho&l% e pro%&ce% are a%%e% accor%in' to

the (&antity.

/.7., B%tt#in$ D!"artm!nt:

The ottles are arran'e% in the coneyer elt. The (&antity of pro%&ct is fille% into the

ottles a&tomatically. Then the cor#s are fitte% aoe the ottles. Then the laels are paste%

man&ally. Then the pro%&ct is moe% to (&ality chec#. In the (&ality chec# ottles are

chec#e% &n%er lael chec# an% the (&ality of pro%&ct are chec#e%. After the chec#in' the

pro%&cts are pac#e%.

/.7.7 P&r'(as! D!"artm!nt:

This %epartments %eals with the p&rchase of 'oo%s li#e flaors2 3ottles2 laels an%

cor#s. This %epartment receies inoice ills from the s&ppliers an% it is compare% with

the 'oo%s receipt note which contains the statement of items receie%. The 'oo%s receipt

,



4/45


is sent to acco&nts in a%ministratie %epartment for the settlement. The 'oo%s receie%2 the

%ate of p&rchase an% name of s&ppliers are recor%e% in the inoice control le%'er.

/.7.1 St%r!s:

The stores %epartment is in char'e for the material han%lin' which incl&%es moin'2

pac#in'2 storin' an% preserin'. The materials will e place% in the stores after inspection

of store %epartment. The stores %epartments maintain the recor% of materials which #ept in

the stores an% when it is iss&e%.

/.7.0 B%nd!d )ar!(%&s!:

The finishe% 'oo%s are #ept in the wareho&se. After the man&fact&rin'2 the 'oo%s are

#ept in the wareho&se for their %ispatch. The recor% was maintaine% on the incomin' an%

%eliere% 'oo%s.

7



5/45


/.1 R:ANIATINAB CHART

ana'in' !irector

:eneral ana'er

A%ministrationan% acco&nts

Pro%&ctionEn'ineer

4tore an%!ispatch

E$ec&tie


6/45


CHAPTER II

REVIE* OF +ITERATURE

*./ INTRODUCTION:

o%ern mana'ers an% personal a%ministrators are 'reatly intereste% in fathomin' an%

infl&encin' the morale of the employees in s&ch a way that it will contri&te to the

ma$im&m effectieness2 'rowth an% pro'ress of the or'ani)ation. Contemporary

personnel a%ministration is intereste% in %esi'nin' pro'rammes that help proi%e optimal

employee morale.

*.* MEANING:

orale is p&rely emotional. It is an attit&%e of an employee towar%s his jo2 his

s&perior an% his or'ani)ation. This may ran'e from ery hi'h to ery low. It is not a static

thin' &t it chan'es %epen%in' on wor#in' con%itions2 s&periors2 fellow wor#ers2 pay an%

so on. 5hen a partic&lar employee has a faorale attit&%e towar%s his wor#2 he is sai% to

hae hi'h morale. In the or'ani)ational conte$t2 we &s&ally tal# of 'ro&p morale as each

person has an infl&ence oer the other=s morale.

orale is a ery wi%ely &se% term. It 'enerally refers to esprit %e corps2 a feelin' of

enth&siasm2 )eal2 confi%ence in in%ii%&als or 'ro&ps that they will e ale to cope of min%

to wor#2 enironment an% to his employer2 an% his willin'ness to strie for the 'oals set for

him y the or'ani)ation in which he is employe%. orale is synthesis of an employee=s

%ierse reactions to2 an% feelin's for2 his jo2 his wor#in' con%itions2 pay an% so on.

?eelin's2 emotions2 sentiments2 attit&%es an% moties- all these comine an% lea% to a

partic&lar type of ehaior on the part of the in%ii%&al or his 'ro&p an% this is what is

referre% to as employee or 'ro&p morale.

0



7/45


*., DEFINITIONS:

• orale is the s&m of total of seeral psychic (&alities which incl&%e co&ra'e2

fortit&%e2 resol&tion an% aoe all confi%ence.

---- ooney

• orale is the capacity of a 'ro&p of people to p&ll to'ether persistently an%

consistently in the p&rs&it of a common p&rpose.

--- Bei'hton

• orale is the possession of a feelin' on the part of the employee of ein'

accepte% an% elon'in' to a 'ro&p of employees thro&'h a%herence to common

'oals an% confi%ence in the %esiraility of these 'oals.

--- ilton B.3l&m

• A mental con%ition or attit&%e pf in%ii%&als an% 'ro&ps which %etermines their

willin'ness to cooperate with others to meet or'ani)ation ojecties.

---- ?lippo

*.7 C,ARACTERISTICS OF MORA+E:

The main characteristics of morale are as follows@

• orale is asically a psycholo'ical concept. It is a mental process which2 once

starte%2 permeates in the entire 'ro&p creatin' a moo% which res&lts in the

formation of a common attit&%e.

D



8/45


• There is asol&te state of morale. Th&s2 morale is a ne&tral concept an% it has to

e (&alifie% with the %e'ree as hi'h morale or low morale. If the attit&%e of a

'ro&p is poor2 morale is low an% ice ersa.

• orale is a relatie concept an% %oes not in%icate y itself2 the e$istence of

either a 'oo% or a% state. Therefore2 it is inacc&rate to spea# of morale as

somethin' which is either present or asent in a 'ro&p.

• orale is a 'ro&p phenomenon consistin' of a pattern of attit&%es. It is the s&m

total of employee=s attit&%es2 feelin's an% sentiments.

• orale is intan'ile an%2 therefore it is ery %iffic&lt to meas&re the %e'ree of

morale acc&rately. 3&t it can e j&%'e% from employee asenteeism an%

t&rnoer.

• orale is m&lti-%imensional. It represents comple$ mi$t&res of seeral elements.

It reco'ni)es the infl&ence of jo sit&ation2 h&man aspects an% motiational

forces on attit&%es of in%ii%&als an% 'ro&ps.

• orale is a ypro%&ct of 'ro&p relationships. It reflects the %e'ree of willin'ness

an% enth&siasm with which the memers of 'ro&p carry o&t of their assi'nments.

*.1 MORA+E AND MOTIVATION:

orale sho&l% e %istin'&ishe% from motiation. Tho&'h oth are co'nitie

concepts2 they are (&ite %ifferent from each other. orale is a composite of feelin's2

attit&%es an% sentiments whereas motiation is the process of stim&latin' people to

wor# for the achieement of %esire% 'oals. orale is a 'ro&p of phenomenon

motiation is lar'ely an in%ii%&al=s willin'ness to wor#. orale is concerne% with

moili)ation of sentiments &t motiation is concerne% with moili)ation of ener'y.

Howeer2 morale reflects motiation proi%es potential for raisin' morale.

*.0 FACTORS AFFECTING MORA+E:

Roach %etermine% that there are twele factors that infl&ence morale. They are

/. :eneral wor#er=s attit&%e towar%s the company.

*. :eneral wor#er=s attit&%e towar%s the s&perisor.

F



9/45


,. The leel of satisfaction with jo stan%ar%s.

7. The leel of consi%eration the s&perisor shows to his s&or%inates.

1. The wor# loa% an% the wor# press&re leel.

0. The treatment of in%ii%&als y mana'ement.

D. The leel of wor#er=s pri%e in the company an% its actiities.

F. The leel of wor#er=s satisfaction with salaries.

6. 5or#ers reaction to the formal comm&nication networ# in or'ani)ation.

/+. Intrinsic jo satisfaction leel of wor#ers.

//. 5or#ers satisfaction with the pro'ress an% opport&nities for the f&rther

pro'ression.

/*. The wor#ers attit&%e towar%s fellow wor#ers.

*.D INDIVIDUA+ AND GROUP MORA+E@

orale may e concerne% with an in%ii%&al. An in%ii%&al=s morale is relate% with

#nowin' ones own e$pectation an% liin' &p to them. If one is clear of his own nee%s

an% how to satisfy them most of the time morale is hi'h. 5hereas an in%ii%&al=s

morale is a sin'le person=s attit&%e towar% life2 'ro&p morale reflects the 'eneral esprit

%e corps of a collectie 'ro&p of personalities. :ro&p morale is eeryone=s concerns

an% it m&st e practice% contin&ally2 for it is neer &ltimately achiee% an% is

constantly chan'in'.

:ro&p morale an% the morale of the in%ii%&al are interrelate% &t not necessarily

i%entical. They hae an effect on each other. It is conceiale that an in%ii%&al=s own

personal perception of e$istin' con%itions as they relate to himself may e hi'h2 an%

they 'ro&p=s perception of con%itions may e low2 or ice ersa &t more &s&ally the

two share common feelin's.

*.F MEASUREMENT OF MORA+E:

4ince morale is a s&jectie concept2 there are some %iffic&lties associate% with its

meas&rement. Employees are nat&rally rel&ctant to e$press their tr&e attit&%e towar%s

6



10/45


the wor# an% mana'ement. ?or this reason2 the (&estionnaire metho% has the least

si'nificance as a techni(&e of meas&rement. The followin' are the pop&lar metho%s of

morale meas&rement

• serations

• Attit&%e s&reys

• Company recor%s

*.F./ OBSERVATIONS:

A #een oseration of employee=s ehaior2 tal#2 'est&res sho&l% help the mana'er

to i%entify any chan'e in the leel of morale. n i%entifyin' this2 the mana'er sho&l%

imme%iately thin# of a reme%ial action in or%er to restore the morale at its preio&s

leel.

*.F.* ATTITUDE SURVEYS:

Attit&%e s&reys are con%&cte% mainly in two ways

Gi Interiew metho%

Gii


11/45


Certain reports from the personnel %epartment proi%e the information as to laor

t&rnoer2 rate of asenteeism2 n&mer of wor#ers 'rieances2 the n&mer of 'oo%s

rejecte%2 stri#es an% s&ch other thin's2 which are in%icators of the leel of morale.

*.6 BOOSTING EMP+OYEE MORA+E:

A""r!'iati%n:

Research shows that people often leae an employer eca&se they haen=t receie%

the reco'nition they want2 or fee%ac# on how they are %oin'.

Perhaps the first step in creatin' an atmosphere that will motiate employees is

e$pressin' appreciation. 4&perisors sho&l% commen% pro'ress towar% a'ree%-&pon

'oals in a contin&al an% consistent manner. The employees are sin'le% o&t from time to

time an% commen%e% for their efforts on #eepin' the company r&nnin' smoothly.

In%#!m!nt:

People want to feel inole% their jos an% important to the s&ccess of their

companies. They are closest to the wor#s for which they are responsile2 an% #now

how it can most effectie e %one.

4&perisors can motiate staff y as#in' them to set their own jo 'oals an% s&''est

etter ways to %o thin's. 4&perisors sho&l% proe themseles as participatie one2

which in t&rn enale them to i%entify the act&al prolem from the employees re'ar%in'

their wor#.

C%%"!rati%n:

ana'ement sho&l% maintain a proper cooperation amon' the employees. This can e

%one y showin' a proper path towar%s the or'ani)ation 'oal.

S%'ia# Enir%nm!nt:

A company=s rep&tation rests on more than j&st the (&ality of its pro%&cts. People

j&%'e firms y their philosophy an% leel of c&stomer serice2 their inolement in

//



12/45


comm&nity actiities an% their commitment to morale2 enironmental an% een

political iss&es.

*%r/in$ Enir%nm!nt@

The physical place in which people wor# says a lot ao&t the or'ani)ation2 its

al&es an% its policies. Employees are more pro%&ctie when their enironment is

comfortale2 pleasant an% efficiently or'ani)e% for the tas#s top e performe%. As yo&

arrie tomorrow mornin'2 loo# ojectiely at yo&r nei'horhoo%2 &il%in'2 entrance

area an% the in%ii%&al offices.

/*



13/45


ARTIC+ES:

Accor%in' to ,ARE++ orale is a 'ro&p concept hain' fie components

Ga a feelin' of to'etherness i.e.2 of elon'in' to a 'ro&p an% not an% not ein'

isolate%.

G a clear 'oal Gwhich will e tar'ets of pro%&ction set efore them.

Gc there m&st e an osere% pr perceie% pro'ress towar% the attainment of 'oal.

G% within the 'ro&p each memer feels that he has a meanin'f&l tas# to perform.

Ge a s&pportie or stim&latin' lea%ership.

Mi'(a!# J. J&'i&s %efines2J orale as a state of min% or of a willin'ness to wor#

which int&rn affects in%ii%&als an% or'ani)ational ojectiesJ. He e$plains it in %etail

y answerin' the followin' (&estions@

G/ 5hat is itK – It is attit&%e of min%2 a state of well ein' an% an emotional

force.

G* 5here %oes it resi%eK – It resi%es in the min%s2 attit&%es an% emotions of

in%ii%&al as memers of 'ro&p.

G, 5hom %oes it affectK – It affects employees an% e$ec&ties in their

interaction imme%iately an% &ltimately2 the c&stomer an% the comm&nity.

G7 5hat %o it affectK – It affects willin'ness to wor# an% cooperate in the estInterest of the enterprise an% &ltimately o&tp&t2 (&ality of o&tp&t an% costs

of operations.

Gi%ia0 J%'! +..0 stat!s t(at

/,



14/45


orale e$ists when people #now their jos an% how their jo compliments jos of

eeryone else. They foc&s on wor#in' to'ether to accomplish the mission of the &siness.

ne of the easiest an% most effectie ways to foster positie employee attit&%es is to

create an optim&m wor#in' enironment with in each %epartment.

Another in%ication of hi'h morale is where people in the or'ani)ation see action

re(&ire% an% willin'ly sacrifice their 'oals for the 'rowth of or'ani)ation.

J%(ns%n0 Em"#%!! M%ra#! d&rin$ d%)nsi2in$0 IES R!"%rt

orale is not a simple concept. f co&rse employees will feel &nsettle% %&rin'

%ownsi)in'. Howeer2 j&st acceptin' low morale as an ineitale conse(&ence may

%etermine the ery pro%&ctiity 'ains inten%e% y the chan'e. 4o employers sho&l%

see# to minimi)e the &nwante% impact of economic fl&ct&ation. They also nee% to

reco'ni)e the e$tent manner of mana'in' s&ch chan'e affects how employees feel

ao&t the chan'e2 an% their f&t&re relationship with the or'ani)ation.

!ownsi)in' can threaten employee=s sense of well ein' in seeral ways. They may

see the or'ani)ation as hain' ehae% &nj&stly or &nfairly. They oio&sly feel less

sec&re. They also lose the elief that their contri&tion to the or'ani)ation will e

rewar%e% in the f&t&re. These responses may easily threaten or'ani)ation

performances.

Mi##!r and F%rm $i! t(r!! d!3initi%ns %3 m%ra#!:

?irst morale refers to the total satisfactions which the in%ii%&al ac(&ires as a

res&lt of his memership an% inolement in an or'ani)ation settin'.

4econ% it relates to the state of motiational %ries thro&'h which the in%ii%&al

ten% to accomplish 'oals an% face the f&t&re challen'esJ.

/7



15/45


Thir%2 it is the consens&s or esprit %e corpsJ reeale% y a 'ro&p which ma#e

efforts towar%s the accomplishment of its 'oalsJ.

CHAPTER – III

39ECTI>E4 ? THE 4T"!L

• To fin% the leel of employee morale in !ee8ay E$ports limite%.

• To fin% the e$pectation of employees towar%s jo2 wor# enironment an% financial

enefits.

• To #now ao&t the Employee 4atisfaction.

• To #now the interrelationship etween s&perisors an% employees.

• To #now ao&t the safety an% welfare meas&res proi%e% to employees.

/1



16/45


CHAPTER – I>

RE4EARCH ETH!B:L

7./ RESEARC, DESIGN:

A research %esi'n is the arran'ement of con%itions for collection an% analysis%ata in a manner that aims to comine releance to the researcher p&rpose with

economy in proce%&reJ

It constit&tes the l&eprint for the collection2 meas&rement an% analysis of %ata.

As s&ch %esi'n incl&%es an o&tline of what the researcher will %o form writin' the

hypothesis an% its operational implications to the final analysis of %ata.

As s&ch the %esi'n incl&%es an o&tline of what the researcher will %o from writin' the

hypothesis an% its operational implications to the final analysis of %ata. ore

e$plicitly2 the %ecisions happen to e in respect of@

5hat is the st&%y ao&tK

5hy is the st&%y ein' ma%eK

5here will the st&%y e carrie% o&tK

5hat type of %ata is re(&ire%K

5here can the %ata fo&n%K

5hat perio%s of time will the st&%y incl&%eK

5hat will e the sample %esi'nK

How will the %ata e analy)e%K

In what style will the report e prepare%K

5hat techni(&es of %ata collection will e &se%K

/0



17/45


The Research !esi'n &n%erta#en for the st&%y is !escriptie one. A st&%y2 which

wants to portray the characteristics of a 'ro&p or in%ii%&als or sit&ation2 is #nown as

!escriptie st&%y. It is mostly (&alitatie in nat&re. The main ojectie of !escriptie

st&%y is to ac(&ire #nowle%'e.

7.* TYPES OF DATA CO++ECTED:

PRIMARY DATA@

Primary %ata was collecte% thro&'h personnel interiew. The str&ct&re% interiew

sche%&le was %rafte% to 'et the information re'ar%in' the employee morale at

!EE8AL E;PRT4 BIITE!. The str&ct&re interiew sche%&le contains /6

(&estions2 which incl&%e oth close% an% m&ltiple (&estions. ost of them were all of

m&ltiple choices in nat&re. The interiew was con%&cte% in En'lish an% Tamil. Proper

care was ta#en to frame the interiew sche%&le in s&ch a manner it sho&l% e easily

&n%erstoo% in iew of e%&cational leel of the employees.

SECONDARY DATA:

4econ%ary %ata was collecte% from ario&s p&lishe% oo#s2 jo&rnals2 perio%icalsan% Company recor%s.

7., -UESTIONNAIRE CONSTRUCTED:


18/45


7.7 DEFINING T,E POPU+ATION:

?rom the statistical point of iew2 the term J"nierse refers to the total of the

items or &nits in any fiel% of in(&iry2 whereas the term Pop&lationJ refers to the total

of items ao&t which information is %esire%.

The pop&lation can e finite or infinite. The pop&lation is sai% to e finite if it

consists of fi$e% n&mer pf elements so that it is possile to en&merate it in its totality.

?or instance2 the pop&lations in the city2 the n&mer of wor#ers in a factory are

e$amples of finite pop&lation. Hence in this st&%y finite pop&lation has een ta#en. It

consists of 1+ employees.

7.1 SAMP+ING P+AN:

A samplin' plan is a %efinite %esi'n for otainin' a sample from the samplin'

frame. It refers to the techni(&es or the proce%&re the researcher wo&l% a%opt in

selectin' some samplin' &nits from which inferences ao&t the pop&lation is %rawn.

4amplin' %esi'n is %etermine% efore any %ata are collecte%.

Conenient 4amplin' techni(&e was a%opte%. In this metho% the researcher select

those &nits of the pop&lation in the sample2 which appear conenient to him or the

mana'ement of the or'ani)ation where he is con%&ctin' research.

7.0 SAMP+ING SI4E:

Nearly 1+ samples hae een ta#en from the pop&lation.

7.D DESCRIPTION OF STATISTICA+ TOO+S@

In or%er to come o&t with fin%in's of the st&%y2 the followin' statistical tools hae

een &se%

/F



19/45


• Percenta'e metho%

• Chi-s(&are metho%

•

5ei'hte% aera'e metho%

7.F PERCENTAGE MET,OD:

In this project Percenta'e metho% test is &se%. It can e calc&late% in the followin'

way.

No. of respon%ents$ /++

Percenta'e of respon%ent M

Total no of respon%ents

C,IS-UARE ANA+YSIS:

The test &se% in the analysis was Chi-s(&are test. 8arl Pearson in /66+ %eelope% a

test for testin' the si'nificance of %iscrepancy etween e$perimental al&es an%

theoretical al&es otaine% &n%er some theory or hypothesis.

?orm&la@

Chi-s(&are M OG-E* EQ

M sere% fre(&ency

E M E$pecte% fre(&ency

/6



20/45


Chi-s(&are is &se% to test whether %ifferences etween osere% an% e$pecte%

fre(&encies are &se%.

*EIG,TED AVERAGE MET,OD:

5ei'hte% aera'e can e %efine% as an aera'e whose components items are

m&ltiplie% y certain al&es Gwei'hts an% the a''re'ate of the pro%&cts are %ii%e% y

the total of wei'hts. ne of the limitations of simple arithmetic mean is that it 'ies

e(&al importance to all the items of the %istri&tion. In certain cases relatie

importance of all the items in the %istri&tion is not the same where the importance of

the items aries. It is essential to allocate wei'ht applie% &t may ary in %ifferent

cases. Th&s wei'hta'e is a n&mer stan%in' for the relatie importance of items.

*+



21/45


C,APTER V!ATA ANABL4I4 AN! INTERPRETATIN

GENDER OF T,E RESPONDENT

TAB+E N%.5.1

INFERENCE:

?rom the aoe 'ien tale it is inferre% that 07 of the employees are male an%,0 of the employees are female

C,ART 5.1

*/

G!nd!r Fr!6&!n' P!r'!nt

Ma#! 78 9.;

F!ma#! 1< 79.;

T%ta# 5; 1;;.;



22/45


GENDER OF THE RESPONDENT

GENDER OF THE RESPONDENT

FemaleMale

F r

e q u e n c y

40

30

20

10

0

MARTIA+ STATUS OF RESPONDENT

TAB+E N%.5.8

INFERENCE:

Aoe tale states that 1+ of the respon%ents are arrie% an% 1+ of the respon%ents are

"nmarrie%.

C,ART 5.8

**

Martia# stat&s

Fr!6&!n'

P!r'!nt

Sin$#! 85 5;.;

Marri!d 85 5;.;

T%ta# 5; 1;;.;



23/45


MARTIAL STATS OF RESPONDENT

MARTIAL STATS OF RESPONDENT

Marr!e"S!n#le

F r

e q u e n c y

30

20

10

0

-UA+IFICATION OF RESPONDENTSTAB+E 5.7

INFERENCE:

*,

Fr!6&!n' P!r'!nt

1 m!m=!r 1 8.;

8 M!m=!rs 78 9.;

7 M!m=!rs 17 89.;

M%r! t(an 7m!m=!rs


24/45


The aoe tale states that ,F of the employees are %e'ree hol%ers2 ,+ of the

employees hae passe% H4C2 /0 of the employees hae passe% 44BC2 /7 of the

employees possess P: %e'ree.

C,ART 5.7

L!lmr

INDIVIDUA+ T,IN>ING OF JOB

TAB+E 1.7

*7



25/45


INFERENCE:

The tale states that 0+ of the employees rate% their jo as interestin'2 ** of the

employees rate% their jo as challen'in'2 /0 of the employees rate% their jo as poor an% *

of the employees as creatie.

C,ART 5.

INDI'IDAL THIN(ING OF )O*

P&&r

crea+!,e

In+er-+!n#

$.allen#!n#

>IND OF PROB+EM IN COMPANY

Ta=#! 5.5

*1

Indiid&a# t(in/in$ Fr!6&!n' P!r'!nta$!

C(a##!n$in$ 11 88.;

Int!r!stin$ 7; 9;.;

'r!ati! 1 8.;

P%%r < 19.;

T%ta# 5; 1;;.;

Pr%=#!ms Fr!6&!n' P!r'!nt

Sa#ar "r%=#!m 19 78.;

*%r/in$ (%&rs 1< 79.;

%t(!rs 15 7;.;

N%n! 1 8.;

T%ta# 5; 1;;.;



26/45


INFERENCE@

The tale clearly states that ,0 of the respon%ents hae prolem in their wor#in' ho&rs2

,* of the respon%ents hae prolem in their salary an% /1 of the respon%ents hae their

prolems in other areas.

C,ART 5.5

(IND OF PRO*LEM IN $OMPAN/

N&ne

&+.er-

&r!n# .&ur-

Salary %r&lem

*OR>+OAD

TAB+E 5.9

*0

*%r/#%ad Fr!6&!n' P!r'!nt

Satis3i!d 79 ?8.;

M%d!rat! < 19.;

Dissatis3i!d 9 18.;

T%ta# 5; 1;;.;



27/45


INFERENCE:

The aoe tale states that D* of the employees are satisfie% with wor#loa%2 /0 of

the employees are mo%erate an% /* of the employees are %issatisfie%.

C,ART 5.9

OR(LOAD

D!--a+!-!e"

M&"era+e

Sa+!-!e"

*OR> ENVIRONMENT

TAB+E 5.?

*D

*%r/ Enir%nm!nt Fr!6&!n' P!r'!nt

,i$(# satis3i!d 5 1;.;

Satis3i!d 88 .;

M%d!rat! 88 .;

Dissatis3i!d 1 8.;

T%ta# 5; 1;;.;



28/45


INFERENCE@

The %ata in the tale states that 77 of the employees are satisfie% with wor# enironment2

77 of the employees are mo%erate2 /+ of the employees are %issatisfie% an% * of the

employees are %issatisfie%.

C,ART 5.?

OR( EN'IRONMENT

OR( EN'IRONMENT

D!--a+!-!e"M&"era+eSa+!-!e"H!#.ly -a+!-!e"

P e r c e n +

50

40

30

20

10

0

JOB

TAB+E 5.<

*F



29/45


INFERENCE:

The tale %epicts that 07 of the employees are satisfie% with their jo2 ,+ of them are

mo%erate2 7 of the employees are %issatisfie% an% * of them are hi'hly satisfie%.

C,ART 5.<

)O*

D!--a+!-!e"

M&"era+e

Sa+!-!e"

H!#.ly -a+!-!e"

GOOD RE+ATIONS,IP *IT, *OR>ER

*6

J%= Fr!6&!n' P!r'!nt

,i$(# satis3i!d 1 8.;

Satis3i!d 78 9.;

M%d!rat! 15 7;.;

Dissatis3i!d 8 .;

T%ta# 5; 1;;.;



30/45


TAB+E 5.@

INFERENCE:

The tale states

that F0 of the

respon%ents hain'

'oo% relationship

with the co-

wor#ers an% /7

of them are not

hain' the

relationship.

C(art 5.@

GOOD RELATIONSHIP ITH OR(ERS

N&

/e-

PROMOTIONA+ OPPORTUNITES IN COMPANY

TAB+E 5.1;

,+

G%%d R!#ati%ns(i" Fr!6&!n' P!r'!nt

Y!s 7


31/45


Pr%m%ti%na#

%""%rt&niti!s

Fr!6&!n' P!r'!nt

Bas!d %n m!rit


32/45


TRANSPORT FACI+ITIES

Ta=#! 5.11

INFERENCE:

The tale states that D7 of the respon%ents state% that transport facilities in or'ani)ation

are poor2 *7 of the respon%ents state% fair an% * of the respon%ent state% that transport

facilities are ery 'oo%.

C(art 5.11

TRANSPORT FA$ILITIES

P&&r

Fa!r

,ery #&&"

,*

Trans"%rt 3a'i#iti!s Fr!6&!n' P!r'!nt

!r $%%d 1 8.;

Fair 18 8.;

P%%r 7? ?.;

T%ta# 5; 1;;.;



33/45


ANA+YSIS TO FIND *,ET,ER T,ERE IS SIGNIFICANT DIFFERENCE

BET*EEN T,E OPINION OF RESPONDENTS REGARDING TOTA+ NUMBER OF

*OR>ING AND *OR> ENVIRONMENT USING C,IS-UARE

N&ll hypothesis@Total n&mer of years wor#in' of an employee an% wor#in' enironment are in%epen%ent.

Ta=#!5.18

T,E TOTA+ NUMBER OF YEAR *OR>ING *OR> ENVIRONMENT Cr%ss ta=ati%n

OBSERVED COUNT

OR( EN'IRONMENT T&+alH!#.ly

-a+!-!e" Sa+!-!e" M&"era+e D!--a+!-!e"

THE TOTALNM*ER OF /EAROR(ING

1 year 0 6 7 0 15

2 year 1 7 12 1 23

3 year 4 4 1 0 7

M&re +.an +.reeyear

0 3 0 0 3

T&+al 5 22 22 1 50

Ta=#! 5.18.1

EPECTED COUNT

OR( EN'IRONMENT T&+al

H!#.ly-a+!-!e" Sa+!-!e" M&"era+e D!--a+!-!e"

THE TOTALNM*ER OF /EAROR(ING

1 year 185 686 686 83 1580

2 year 283 1081 1081 85 2380

3 year 87 480 480 82 780

M&re +.an +.reeyear

83 183 183 81 380

T&+al 580 2280 2280 180 5080

TAB+E 5.18.8

,,



34/45


CA+CU+ATION:

O E OE OE8 E

+ /.1 -/.1 /.1

0 0.0 +.0 +.+17176 0.0 *.7 +.FD*D

+ +., -+., +.,

/ *., -/., +.D,7D

6 /+./ -/./ +.//6F

/* /+./ /.6 +.,1D7

/ +.1 +.1 +.1

7 +.6 ,./ /+.0D

7 7 + +

/ 7 -, +.10*1

+ +.* -+.* +.*

+ +., -+., +.,, /., /.D *.**,+

+ /., -/., /.,

+ +./ -+./ +./

1 1 + +

** ** + +

** ** + +

/ / + +

Calc&late% al&e OG-E* EQ M *+.+7

!e'rees of ?ree%om M GR-/ GC-/ M G7-/ G7-/ M 6

Ta&late% al&e for 6 M /0.6/6

Calc&late% al&e is 'reater than ta&late% al&e n&ll hypothesis is rejecte%.

RESU+T:

Total n&mer of years wor#in' of an employee an% wor#in' enironment are not

in%epen%ent.

TO FIND T,E RAN> FOR T,E FACTORS RE+ATED TO EMP+OYEE

,7



35/45


MORA+E USING *EIG,TED AVERAGE MET,OD

The respon%ents were as#e% to 'ie their opinion ao&t the followin' factors in their

or'ani)ation. Their opinions are ta&late% elow.

Ta=#! 5.17

4.No ?actors

Hi'hly

4atisfie% 4atisfie% o%erate !is-satisfie%

/ 5or#loa% + ,0 F 0

*

5or#

Enironmen

t

1

** ** /

,

Relationship

with

s&periors

, */ ** 7

7 9o / ,* /1 *

CA+CU+ATION OF *EIG,TED AVERAGE MET,OD

Ta=#! 5.17.1

Point

wei'ht a'e 7 , *

S

/

?actors Hi'hlysatisfie

%

4atisfie

%

o%erat

e

!issatisfie

%

TotalAera'e score Ran#s

5or#loa% + /+F /0 0 /,+ *.0+ ,

5or#

Enironme

nt

*+ 00

77

/ /,/ *.0*

*

Relationshi

p withs&periors

/* 0, 77 7

/*, *.70 7

9o 7 60 ,+ * /,* *.07 /

,1



36/45


INFERENCE:

It can e interprete% from the aoe tale that the respon%ents hae rate% first to their

jo2 secon% ratin' to their wor# enironment2 thir% to wor#loa% an% fo&rth to relationship with

s&perior

,0



37/45


CHAPTER >I

?IN!IN:4 ? 4T"!L

• 07 of the employees are male an% most of them are %e'ree hol%ers

• 0+ of the employees rate% their jos as interestin'

• The relationship etween the employees an% the mana'ement is 'oo%.

• The wor#in' con%ition proi%e% y the or'ani)ation satisfy the majority of the

employees

•F+ of the respon%ent are satisfie% with their jo

• The or'ani)ation proi%es promotion to the employees on their seniority asis.

• Canteen facilities an% 5ater facilities proi%e% y or'ani)ation are 'oo%. 3&t the

transportation facilities are fo&n% to e poor.

• ost of the employees feel that their pay is low.

•

The employees in or'ani)ation rate% first to their jo2 secon% ratin' to their wor#

enironment2 thir% to wor#loa% an% fo&rth to relationship with s&periors.

• "sin' the chi-s(&are analysis it is fo&n% that there is no si'nificant %ifference etween

etween wor# enironment an% total n&mer of years wor#in' y an employee.

• ost of the respon%ents are satisfie% with the wor#loa% proi%e% y or'ani)ation.

• The relationship of employees with the s&periors is of satisfie% leel.

• F0 of the respon%ents hain' 'oo% relationship with co-wor#ers.

• The respon%ents hae rate% first to (&ality2 secon% ratin' to al&e of money2 thir% to

timely %eliery an% fo&rth to aailaility of the pro%&ct.

,D



38/45


SUGGESTIONS AND RECOMMENDATIONS

?rom the st&%y it is i%entifie% that low monetary enefits is an &nfaorale factor that

preails in the or'ani)ation. 4o the company co&l% try to proi%e few monetary enefits to the

employees. The company sho&l% 'ie a 'oo% pay to the employees which satisfy them.

The promotional opport&nities in the or'ani)ation are ase% on seniority asis only.

The or'ani)ation sho&l% also proi%e promotional opport&nities on the asis of merits

otaine% y employees. This will 'ie a sense of motiation to the employees to oost &p

their performance.

Transport facility fo&n% to e the most lac#in' facilities in the or'ani)ation. The employees

comin' from far places are not offere% s&ch facilities. 4o the company sho&l% proi%e proper

transportation facilities to all its employees. This wo&l% minimi)e the prolems li#e t&rnoer

an% asenteeism for the company.

,F



39/45


C,APTER VII

CONC+USIONS

!EE8AL E;PRT4 BIITE! is company which man&fact&res In%ian ma%e forei'n

li(&ors. The or'ani)ation was s&rro&n%e% y /1+ acres at ma%arai illa'e in p&%&cherry.

The company sho&l% satisfy its clients. This is possile only if the company maintains hi'hleel of pro%&ction. 3&t to ma$imi)e the pro%&ction2 employee sho&l% play a ital role. Hence

a hi'h leel of positie morale sho&l% e maintaine% in the employees.

orale is the attit&%e of min% or state of min% of employees2 which has impact on the

in%ii%&al an% company 'oals an% the p&rposes. ?eelin's2 emotions an% moties comine an%

&il% certain attit&%e an% ehaior on the part of the in%ii%&al2 which is in t&rn2 represents the

employee morale towar%s his or'ani)ation.

The or'ani)ation has 'oo% wor# enironment an% most of the respon%ent are satisfie% with

jo2 wor#loa% an% relationship with s&periors. The relationship etween the employees is

'oo%. The facilities proi%e% y or'ani)ation were 'oo%. The Employee morale in the

or'ani)ation is fo&n% to e of satisfie% leel.

,6



40/45


CHAPTER >III


41/45



42/45


ANNEUREI

-UESTIONNAIRE

/. Name@

*. :en%er@

aleO Q ?emaleO Q

,. artial stat&s@

4in'le O Q arrie% O Q

7. E%&cational


43/45


6. 5hat %o yo& feel ao&t the present salaryK

a Hi'hly satisfie% 4atisfie% c #

% Hi'hly %issatisfie% e !issatisfie%

/+. 5hat #in% of prolem %o yo& hae in yo&r companyK

a 4alary prolem 5or#in' ho&rs c thers % None

//. 5hat is yo&r opinion ao&t the followin' factors in yo&r or'ani)ationK

?actors Hi'hly

4atisfie%

4atisfie% o%erate !issatisfie%

5or#loa%

5or#enironment

Relationshipwith s&periors

9o

/*. How %o yo& feel ao&t wor#ers participation in yo&r companyK

a :oo% Normal c At least % 3a%

/,. !o yo& hae 'oo% relationship with wor#ersK

a Les No

/7. Rate the followin' facilities in yo&r or'ani)ation

/ E$cellent * >ery :oo% , ?air 7 Poor

7,

Canteen

facilities

5ater

facilities

4afety

meas&res

Clean

s&rro&n%in's

Transportfacilities



44/45


/1 !oes Company motiate the employeesK

a Les No

/0 Are yo& enco&ra'e% to s&''est new i%easK

a Les No

/D !oes the company inole in solin' yo&r prolemK

a Les No

/F How %oes mana'ement proi%e yo&r promotional opport&nitiesK

a 3ase% on merit 3ase% on seniority c 3oth

/6 5hat ma#e yo& to retain in the companyK

a 5elfare 4chemes 9o itself

c 9o 4ec&rity % thers

/6 Any s&''estions@

-------------------------------------------------------------------

77



45/45


ANNEURE II

BIB+IOGRAP,Y

BOO>S:

/ 8othari2 C.R.2 --- RE4EARCH ETH!B:L

* RIA.C.3 ---- PER4NNEB ANA:EENT

*EBSITES:

))).mana$!m!nt.%r$

))).m%ra#!in3%.'%m

71

report of morale

Documents

Transcript of report of morale