Postal Address: PO BOX 6500, CANBERRA ACT 2600

Telephone: +61 2 6271 5111 Fax: +61 2 6271 5414 www.pmc.gov.au ABN: 18 108 001 191

LOVETT TOWER

KELTIE STREET WODEN

Reference: 140710-000189

Gary Looney PO Box 191 MENINDEE NSW 2879

Dear Mr Looney

RE: Complaint about Remote Jobs and Communities Programme (RJCP) provider

Thank you for your email received 10 July 2014, reference 140710-000189. As advised in writing in

June 2014, reference 152251, the particulars of your complaint regarding the services that are being

provided to you were forwarded to your RJCP provider Murdi Paaki for a response.

The Department of the Prime Minister and Cabinet have reviewed the response from Murdi Paaki

and is satisfied with their response. We consider the services provided meet the department’s

requirements.

The department will not be taking any further action regarding your complaint and you are formally

advised that the Customer Service Line will not accept further contact from you about your servicing

arrangement.

Any further correspondence on this issue will be filed without acknowledgement.

If you are dissatisfied with your complaint outcome, you are able to contact the Commonwealth

Ombudsman on 1300 362 072.

Yours sincerely

National Customer Service Line

Phone 1800 805 260

NationalCustomerServiceLine@employment.gov.au