Replacing “Chalk Talk” with TechnologyPreparing a Roadmap for an Institution

29 April 2012

STRATEGIC MANAGEMENT GROUP

This is a confidential document solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from Tata Strategic Management Group.

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There are broadly three stakeholder groups in an institution with specific needs

• Access to quality education• Engaging learning environment• Practical skill sets

1

Students

3

Management

2

Teachers

Stake Holders

1 Students

• Access to pedagogical developments• Training to remain up-to-date with dynamic

environment

2 Teachers

• Create a conducive environment for learning

• Efficient administration

3 Management

The approach towards fulfilling these needs have been evolving

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TRADITIONAL APPROACH AND ITS LIMITATIONS

Institutions understand the need to evolve new approaches as the current practices have limitations. This is not a point of debate

Traditional Approach Limitation

However anticipating the role of technology in addressing the challenges is proving to be complex

Instructor driven

Classroom based learning

Textbook based fixed curriculum

Manual administrative processes

Periodic evaluation and feedback

Prone to lower levels of student engagement

Lack of customization

Constrained learning environment

In-efficient administrative process

Limited teacher productivity

Limited access to knowledge

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TECHNOLOGY SOLUTIONS FOR EDUCATION INSTITUTIONS

The various technology solutions available to augment the traditional approach presents complexity to the institutions

Institutions need to have a clear roadmap for adopting right set of technology tools

INDICATIVE

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A 4C approach that looks at how far an institution wants to go on certain critical areas helps in narrowing down technology options

Financial Capital Human Capital

INTERATIVITY & COLLABORATION

• Content Design & Delivery

• Knowledge Sharing

CONTINUOUS EVALUATION & CUSTOMIZATION

• Customized Learning Plans

• Performance Mgt.

FRAMEWORK FOR TECHNOLOGY ADOPTION

Source: Analysis by Tata Strategic

ACCESS DEVICES

CO-CREATION

• External network• Content co-creation

Fewer options help in creating a robust technology roadmap aligned to institutions objectives

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IMPLEMENTATION CHALLENGES

There are key challenges towards effective implementation of Tech-enabled education

Infrastructure

Human Resource

Integration

Cultural

Psychological

• Lack of adequate technology facilities

• Inability to resolve technical issues and lack of specialized technical staff

• Integrate tech- enabled learning with traditional pedagogical practices

• Perceiving technology as a threat not enabler

between subject content, traditional pedagogical practices • Tension between subject content, traditional pedagogical practices and Technology skills

Source: Analysis by Tata Strategic

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Successful implementation would depend on taking a transformational approach with active engagement of stakeholdersTRANSFORMATIONAL APPROACH IN IMPLEMENTATION

2 Teachers

3 Students4 Parents

1 Institution management

Participants in

Transformation

• Define Implementation Roadmap Prepare Transition Measure

• Training to ensure: Comfort with technology Change in approach to

teaching• Ensure adoption by emphasizing on

benefits

• Tools to access progress of wards

• Preparation for newer roles of

stakeholders like teachers &

students

• Provide training

• Demonstrate that solution is

interesting and engaging

INDICATIVE

STRATEGIC MANAGEMENT GROUP 88STRATEGIC MANAGEMENT GROUP

Contacts at Tata Strategic

K. RamanPractice HeadInfocomm, Media & EducationPhone: +91-22-6637 6712Mobile: +91-98337 92920 Fax: + 91 22 6637 6600e-mail: raman.kalyanakrishnan@tsmg.com

TATA STRATEGIC MANAGEMENT GROUPB - 1001, Marathon Futurex,N.M. Joshi MargLower Parel (East), Mumbai 400 013. INDIA

India based….with global reach &

experience

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Source: Secondary research

INTERACTIVITY AND COLLABORATION

The levels of interactivity and collaboration required would define technology options applicable for an institute

Objective

Tech Solution

Interactive educational program Collaborative Platform

Educational games in 3D simulated environment

An educational program to investigate the Universe

File & Project Sharing, Online Meetings, Email/Instant Messaging

Online social network for researchers around the globe

• Facilitate teacher-student, inter student and faculty interaction• Provide a platform to foster collaborative effort for

Knowledge creation Manage activities of geographically dispersed individuals

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CO-CREATION

Technology solutions supporting co-creation help increase the knowledge pool significantly

Objective

Tech Solution

Source: Secondary research

Knowledge Co-creation Platform Cloud computing

Platform to integrate institutes for exchange and creation of ideas among students

Used for collaborative education content creation

Online portal for co-creation of content by students/ faculties

Co-creation of course content by multiple people across the globe using cloud computing platform

• Provide a platform for co-creation of Ideas, courses with-in the institution as well as outside

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CONTINUOUS EVALUATION AND CUSTOMIZATION

Technology solutions offer help in continuous performance monitoring to enable institutions to make necessary course corrections

Objective

Tech Solution

Source: Secondary research

• CRM tools for performance mgt.

• Dashboards for school

management for measuring KPIs

• Assignment manager and

grade keeper for teachers

• Access to students and

parents for monitoring

performance

• E.g: Chalksite, Engrade

• Customized E-Learning

solution based on the need

of the institution

• Customizable content

based on access device

(Desktop/Tablet/ Mobile)

• Provide objective assessment of students on a continuous basis• Generate key insights on student’s strengths, weakness to help in customization