Removing Negativity from Interaction
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Transcript of Removing Negativity from Interaction
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Sucking the Poison OutRemoving Negativity from Interaction
By Darius Contractor
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Why I’m Interested
At work and in life, I see negativity: Grind teams to a stop Deplete energy Crowd out happy moments
No fun. So I set out to understand and eliminate it
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But first: Negativity=Awesome!
Communicating pain is the
that dissolves painful realities.
Sharing honesty is the keystone of a good relationship.
Connecting with our own negative thoughts lets them float away…“Our wounds are often the opening to the best and most beautiful part of us.” – David Richo
acid
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So When Remove Negativity?
When the acid is dissolving the wrong things. Negativity should destroy Behaviors and Limits Not Trust, Confidence, or Hope
When it’s Mu*lti*pl*ing Transitively – Person B making Person C Wrong Internally – Escalating to Belief & Identity
When… it’s….. just….. so…. Exhausting…
When its disrupting floooo | oooow
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Why “Sucking the Poison Out”?
Because to remove negativity from a situation, you must:
gather it,
hold it,
and dispose of it.
(Without spilling it if someone bumps you)
Like cleaning up cups at a party.
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How
Go to presentation about negativity
Sensitivity
Careful Delivery
Agree More
Re-route It
Keep Positive
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Tuning your Neg-o-meterLeft hand = negative, right hand = positive
Rate each below, -5 to +5:
“Wow, you crushed it”
“I can’t believe you sometimes”
“I told you so”
“I’m so glad you’re here”
“Thanks”
“Thank you”
“Your idea didn’t work”
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Delivering Bad News
Sandwich – Good, Bad, Good
Extended Sandwich – Good feedback constantly, Bad feedback sparingly
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Agree Better
Renegotiate agreements before they’re due
Always get something
Zipper concept – agreed wide, narrow down to issues
For more: The Corporate Mystic by Gay Hendricks
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Re-routing Negativity Mantras can show the value of painful realities:
“Release fast and Break stuff” (ie “this is forward progress”)
“Every cloud has a silver lining” (ie “what can I enjoy?”)
Create a safe place for expression/action of feelings Writing, art, exercise, therapy, friends, etc
Avoid communicating problems to off-load them
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Keeping it positive
Slice off time for yourself. Cooks have to eat too.
Relationship research shows couples need 80% of interactions to be positive to make it.
Office research shows the best teams are 85% positive.
For more: Why Marriages Succeed or Fail by Gottman
http://blogs.hbr.org/schwartz/2012/01/why-appreciation-matters-so-mu.html
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#1
Gratitude
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#1
GratitudeNotice what others do right
Feel Proud of yourself
Look downward as well as upward
Thank those who helped, taught, and challenged you.
Find something to appreciate: helping, trying, hoping, showing up, being.
“Without you here X and Y wouldn’t get done”