RemoteView

Product Proposal- SMARTWORK

Ver.1.0

2017.03 l B2B Marketing Team

Index

2

I. Introduction

II. Product

III. Company

1.1 Evolving IT Environment

1.2 Remote Control, need for RemoteView

2.1 What is RemoteView?

2.2 Getting connected

2.3 Features

2.4 Key points

2.5 Application

2.6 Case studies

2.7 Benefits

2.8 Why choose RemoteView?

2.9 Plans

3.1 Introduction

3.2 Awards and Certifications

3.3 Reference

3

I. Introduction

II.Product

III.Company

1.1 Evolving IT Environment

1.2 Remote control, need for RemoteView

1. Evolving IT Environment

4

Connected devices per family is 6.7

→ 2.2 or more individually

Smartwork starting from public sectors

→ 16 smartwork centers countrywide.

Digital Signage, Kiosk, ATM, as well as

Electronic storage, Public bicycles storage, etc.

More

Connected

Devices

Expanding

Smartwork

Increasing

Self-Serve

Synchronization

problem due to

scattered information

Quality of work over

quantity

Need for ability to

manage assets

remotely

5

2. Expanding Smartwork

‘Smartwork’ popular in private sectors following the public

- Korea Rural Community: promotes Work Diet- Livestock Quality Assessment Center: expands Smartwork ahead of expansion to Sejong City - Smartwork center operates in Seoul-Gyonggi (13), Sejong (2), Daejeon (1).

- Yuhan-Kimberly, POSCO: operates Smartwork and Smartcenter- NH Nonghyup Bank: selected as Smartwork Excellence case agency- Microsoft Korea: Gwanghwamum Freestyle workplace

Public

Private

“Smartwork is futuristic way of doing business where you can work anytime

and anywhere without being bound to time and place in intelligent

information society“

(Kim Sung-Ryeol, Vice Minister ofGovernment Administration and

Home Affairs)

6

3. Benefits of Smatwork

98.5% domestic enterprise adopted smartwork, “Smartwork was worth.”

Future Department – NIA, private sector 2016 Smartwork Survey results released

Most of Korean companies adopting smart work

have the effect of improving work efficiency

and business continuity

52.5%46.5% 44.0%

36.5%

Mobility Flexible workplace Teleconferencing Telework

Work types most commonly used by workers

“The changes in the way of working, such as increasing the number of non-binding forms of employment in the labor space, will be further accelerated by the Fourth

Industrial Revolution“

(Song Jung-Soo Future DepartmentInformation Security Policy Officer)

4. Risks of Smartwork – Solution is RemoteView

7

Counterpart of Smartwork’s benefits – Solve it with RemoteView!

Set up Smartwork System

Mobile device for BYOD – service cost.

Mobile communication with

company system from outside.

Overtime cost due to off-hour work.

Cost

Security

Time

Smartwork with $64.99/year

“No need for SI,

100% use existing system＂

Access by permission –

encrypted data

“Limit by user / schedule / time＂

A moving office

“Work from on-site directly＂

8

5. Needs for RemoteView, remote control

Convenient, yet Complex

Too many connections, Too many Devices – answer is RemoteView

Too many Connections

Too many Devices

Efficiently managedifferent devices? Connect – Use – Share Data?

Resolve H/W, S/Wproblem?

9

I. Introduction

II.Product

III. Company

2.1 What is RemoteView?

2.2 Getting connected

2.3 Features

2.4 Key points

2.5 Application

2.6 Case studies

2.7 Benefits

2.8 Why choose RemoteView?

2.9 Deployments

1. RemoteView, No.1 Remote Management Solutions

RemoteView, the Standard of remote control!

RemoteView (www.rview.com) is a remote management service to control devices remotely in real-time.Connect and control PC and mobile devices remotely from and to anywhere in the world.Access all resources, programs and information whether from home or to office as if you are there.

Anywhere Any device Any place Any environment

10

1. What is RemoteView?

11

“RemoteView is ”

RemoteView is CONNECTION RemoteView is TELEPORTATION RemoteView is MANAGEMENT

Remote control over timeand space.

2.2 device per user,best UX guaranteed.

ᆞCompatible with all devices / OSᆞ99.5% uptime (SLA)

ᆞGlobal coverageᆞ24/7 safe connection

Free of time and place for connection,installation not required.

ᆞ3 depth device and user managementᆞReal-time monitoring

PC, mobile, Kiosk, POS, just anything.

Enterprise remote control,efficiency is the key.

12

2. Getting connected

One remote solution for PC and Mobile

From PC → Control PCFrom PC → Control Mobile

From Mobile → Control PC From Mobile →Control Mobile

Connecting..

Connecting Remote Control Connecting..

Connecting Remote Control

13

2. Industrial equipment with Android - RemoteView

In case of problem, don’t rush, manage it with RemoteView.

Remotely Monitor – Connect – Control – Manage

Internet

ATMs

Kiosks

Digital Signages

POS terminals

Real-time monitoring

3. Features

14

RemoteView, the Standard in remote control, offers everything a user needs for a

Faster, Easier, Safer and Convenient connection.

Remote connection Remote connection in HD File Transfer Remote Printer

Access Invitations via Email Switch account Draw / Pointer / EraseMultiple display

99.5% service up time (SLA)Connect with up to 999 devices.

View and control graphic intensiveapplications Such as CAD,

Photoshop in HD.

Easily copy or transfer files with the‘Drag & Drop’ feature.

Print documents stored on a remotePC from the user’s PC.

Invite others to current active sessions via email to share

view and control.

Supports multiple remote displays.View them as one monitor or

individually.

Log on or log off during remote connection without loosing the control.

Use drawing and pointing feature to enhance the instructional experience

for the remote user.

3. Features – Advanced

15

RemoteView, loved by enterprises, offers features specialized for managers!

Management – Security – Assets – Statistics

3 level grouping Live-View Screen Recording Time-bound Connection

Remote Control Approval Remote Diagnostics & Process Management

StatisticsOTP Authentication

Manage the company tree up to 3 depth, for users and PCs.

Real-time monitoringfor all devices.

Record screens during remote access sessions.

Connect only within a certainperiod of time

Requires approval uponremote connection

One Time Password for 2-Step Verification

View Hardware and Softwareinformation on the remote computer.

Easily view the usage and other useful statistics in graph.

4. Key points

16

Best connection, anywhere in the world.

Anywhere – Anytime – Any Device

Global infra

All networkenvironment

Mostconnections

▪ Supports a wide range of network connections with 99.5% SLA

▪ RemoteView provides the most advanced Android support, either controlling

PCs and/or other Android devices.

▪ Use RemoteView’s high quality connection service with cloud relay servers located

in 15 countries around the world.

▪ Connection is available on Windows / Mac OS / Linux / iOS / Android OS

using IE / Chrome / FireFox / Safari.)

▪ Shared / routed network, public / private IP, DHCP, Proxy, Firewall and more supported.

4. Key points – Fast and Reliable

17

RemoteView brings the speed and reliability at the same time.

Fast – Reliable

Standard in remote control,RemoteView

HD graphic work

remotely.

Result: reliable remote control

even on slow network and

system with lower specification.

High resolution screen control

Sharp and smooth control on

high resolution graphics.

Fastest screen refresh

Offers the best compression rate

and transfer speed with

our own video driver.

Use of minimum resource

Reduce CPU and Memory by

avoiding complex algorithms to

detect the screen changes.

Smaller packet size

Single data packet sizes less than

20 Bytes (1 SMS: 80 Byte)

Minimize network load

from remote control

5. Application – customer’s device and SW maintenance

18

Easy remote management of post-deployment of solution / software

Competitive maintenance and management with RemoteView

Internet

Immediate response/resolution

in case of software error

From BIOS configuration ~ OS install

Customer

IDC

5. Application – internal IT support

19

Hundreds of devices in the company… How to manage them all?

Proactive monitoring and IT asset management with RemoteView.

Internal PCs and devices

Internet

Run batched diagnostics,

fix any issue remotely and

view the entire company’s IT assets.

5. Application – Unmanned devices

20

Rapid response to problem with ATM, Kiosk, POS, etc.

Avoiding delays and onsite visits with RemoteView.

Monitor in real-time and access it directly

minimizing resolution and travel time.

ATMs

Kiosks

Digital signages

POS devices

5. Application - Smartwork

21

Work from anywhere, anytime, as if being at the office.

Best choice for Smartwork! RemoteView

Remote, flexible, home,

on site, on a trip, Smartcenter,

work cannot be stopped.Firewall, IPS and other

security device

Internal PC

Groupware

Shared file server

DB ServerInternet

5. Case Studies

22

Over 10,000 companies representing their industry are using RemoteView.

RemoteView’s remote control, accepted and proved by over 10,000 enterprise worldwide.

POS solutions company, Astems

Dramatically reduce travelling cost and timeby remotely supporting the devices

such as POS and Kiosks.

Medical Imaging solutions, Infinitt Healthcare

Support via HD multi-access monitor used in the medical equipment. Reduce the fear of

adopting new equipment from the staffby remotely support them

Engineering – Industrial machinery, Hyundai WIA

View hardware related issue remotely providingsolution on-the-fly saving cost and time.

Connect to main servers with the tablet to verifyorders at the warehouse or customer site.

Monitor the usage and calculate payment by installingthe agent for remote connection and control.

OA ᆞAIO solution,Shindoriok

Bookstore, Kyobo Book CentreGlobal investment,

M Asset Management

Share the screen of the expensive equipmentused in financial institutions.

6. Benefits

Over 10,000 companies representing their industry are using RemoteView.

Save costSave time

• Reduce visit time

• Reduce resolution time

• Reduce travelling cost

• Reduce labor and operational cost

• Minimize visits

• Minimize travelling distance

Save travel

Create a remote support environment with just $64.99 / year

Minimum investment, maximum returns

Reduced resolution time and costHigher customer satisfaction with faster resolution

Flexible working environment and style

22

7. Why choose RemoteView?

RemoteView, the standard of remote control

Beyond remote control, it brings you remote management!

5th in Global remote market.

Over 10,000 customers worldwide.

Asia No.1

Over 15 years of experience and know-hows.

100 R&D dedicated employees.

Technology No.1

Selected as World Class 300 businesses.

GS (Good Software) awarded.

KOSDAQ No.1

Remote control related

patents worldwide.

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99.5%

Yearly cost $ 39.90 / device $ 64.99 / device

Monthly cost $ 3.99 / device $ 6.50 / device

Best for Personal or small groups.Enterprises focusing in

security and management

ConnectionPC → PC

Mobile → PCMobile → Android

PC → PCPC → AndroidMobile → PC

Mobile → Android

No. devices Up to 10 PCs and Mobiles combined Unlimited

Advanced features

Group management/ no middle managers

Group management/ middle managers

FeaturesFile transfer, screen recording,

remote printingAll Standard features +

OTP, Live-View, Email invites and more

8. Plans

25

Select the plan that best fits your needs.

Standard Enterprise

* VAT not included

26

I. Introduction

II.Product

III.Company

3.1 Introduction

3.2 Awards and Certifications

3.3 Reference

Company | Introduction

27

RemoteViewAppendix

“Rsupport”, representing the Korea’s software industry.

Name Rsupport Co. Ltd.

CEO Hyung Soo Seo

Established November 6, 2001

Assets 5,326 Million Won (as of Oct. 12, 2015)

HQ and Branches

HQ (Korea): 서울특별시 송파구 위례성대로 10

(에스타워, 10~15층)

Japan: 東京都港区虎ノ門1-2-20

第3虎の門電気ビル

USA: 560 Sylvan Avenue Suite 1000,

Englewood Cliffs, NJ 07632, USA

China: 北京市朝阳区广顺南大街16号嘉美中心写字楼1210

Employee 229 (as of Feb. 15, 2017)

Website www.rsupport.com

Industry Software – Remote support and control software

A131370R&D

47.2%(108)

Tech Support7.8%(18)

Over 100 developers dedicated to

system management.

Best customer satisfaction among competitors

Products upgraded and patched regularly based on 10,000

customer’s feedback

Professional know-hows from diverse case studies.

Company | Awards and Certifications RemoteViewAppendix

From early days to global leader, take a look at Rsupport’s history.

2002- Selected as a top-ranking technical firm.

2003- Promising Export Firm Appointment (Small and Medium

Business Administration Seoul)

- Designated as a leading Information&Communication

development firm

2004- Won the silver “Korea software award” for RemoteCall 3.0

- Won the “New Software Award” for RemoteCall 3.0

- Won the “100 best patented products award” for

RemoteCall 3.0

- Selected as an Export-oriented business (SMBA)

2006 - Received a prize for 1 million exports sale

- Obtained a quality-certification as “Good Software”

- RemoteCall was selected for best ASP, KITRIA

2007- Won the official commendation of 2007 Korea

Venture Business Award

- Obtained certification for corporate R&D center by

KOITA

- RemoteCall 4.0 was awarded the grand prize for

new software.

2009- Nomination for best customer recommended

product 2009 – RemoteCall

2010- Received the 2010 Venture Company Award by

“Prime Minister”

- Selected for 10th Global Star Software Company

(KOTRA)

2011 - Received Republic of Korea Presidential product award

- RemoteView nominated for New Product Award

2012- Received Trade Day Presidential Award Recognition

- ‘Mobizen’ received the “New Media Software Price Award”

- ‘Mobizen’ received the “New S/W Product General SW Prize Award”

- Ministry of Knowledge Economy Minister Recognition

2013- Awarded by the Korean Venture Business Association

- Received Merit Award from the Ministry of Science,

ICT and Future Planning

2014- Nominated as one of the 300 world-class companies by

Small and Medium Business Administration

2015- Received the 2015 Hankyung Consumer Award

- Received the 2015 ChoiceIT Global Sector Excellence Awards

2016 - Received best prize in 3rd Best Korea Software award

- Received award for 2016 most desired to work company

- Mobizen selected as 2016 app of the year

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Company | References

29

RemoteViewAppendix

Japan’s top 5 global PC makers

Top 1, 2 global mobile makers.

Asia’s largest service providers

Korea’s top 3 financial institutions

Companies from all industries

Industrial IT Food & Bio

Over 6,000 Enterprises Are Already Using Our Solution.