C ELLULAR R EPRODUCTION Chapter 9 PPT corresponds to guided notes with text – rev 3/2011.
REMOTE CONTROL 2-WAY ELLULAR ISCONNECT OLLAR WITH ...€¦ · available online with red balloons...
Transcript of REMOTE CONTROL 2-WAY ELLULAR ISCONNECT OLLAR WITH ...€¦ · available online with red balloons...
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Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
REMOTE CONTROL 2-WAY CELLULAR DISCONNECT COLLARWITH: RECONNECT, ARM, 30/30 AND OUTAGE NOTIFICATION
Nighthawk’s CEO 940 (Verizon) or 950 (AT&T) is a wireless 2-way remotecontrol residential electric disconnect solution, used especially for:
1.) High-Turnover Residences: dormitories, apartments;2.) Adding Disconnect to Existing AMR Systems;3.) Slow-Pay / No-Pay / Pre-Pay customers;4.) Scheduled Event Lights: ballparks, game courts, holidays;5.) Seasonal Properties: vacation homes, hunting leases.
Plug & Play Anywhere Installation
Web-Based Remote Disconnect / Reconnect
Homeowner Reset Button for Arm Reconnects
Service Limiting 30-minutes-off / 30-minutes-onOption, Cycling Indefinitely Until Reconnection
Positive Confirmations of Actions Taken
On-Demand or Pre-Scheduled Batch Commands
Outage Notification With Mapping
Reports and Data Downloads in PDF or CSV formats
Industry-standard functionality automaticallyintegrates collars into many billing systems
Enables some 3rd-party pre-pay options
Saves money on expensive truck rolls
Keeps utility personnel out of harm’s way
Lowers risk and liability for accidents
Improves service response capability withimmediate power outage notifications, includingoptional e-mail or cell-phone alerts
30/30 option lets you manage challengingaccounts, even during moratorium periods
No damaging socket wear and risk of firefrom repeatedly removing and remountingmeters to enforce disconnect and reconnects
System-wide coverage with no infrastructurebuild out using cellular network
CEO 940 (Verizon or 950 AT&T)
The CEO 940 (Verizon) or 950 (AT&T) installs in just minutes and works behind any standard 2S meter.Power is disconnected on the load side, so any AMR meter installed on top of this collar will remainoperational and electronic meters can always be read, no matter what the CEO 950 collar connection status.
FEATURES: BENEFITS:
Nighthawk CEO 940 / 950 Collar
An ideal ‘Drop In’ solution.Extremely Quick Payback
Where and When you need it!
With a few computer mouse clicks, you can remotelydisconnect or reconnect, with positive confirmationin under 30 seconds.
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REPRESENTATIVE SAVINGS ESTIMATES (based on what our customers tell us)
Per Event After Just 2 Events In Your Case ?1.) Avoid Field Visit Truck Rolls: a.) Two Men (and possible overtime) $ 60 $ 120 b.) Truck (per mile maintenance costs) $ 20 $ 402.) Avoid Customer Field Confrontations and Dog Bites3.) Avoid Damaging Wear on Meter Sockets (less frequent replacement costs)4.) Reduce Office Staff Time: a.) Scheduling field visit $ 8 $ 16 b.) Tracking and follow-up $ 12 $ 24 c.) Know meter connection status instantly and reliably
d.) Same staff can handle more customers (less work for each event)5.) Reduce office staff stress – quick and easy to disconnect or reconnect6.) Reduction in Bad Debts: $ 30 $ 60
a.) Easier reconnect means quicker to decide to disconnectb.) No delay in doing disconnects while waiting for next cyclec.) 30/30 mode provides alternative motivation to pay bill
d.) 3rd-Party Pre-Pay choices eliminate bad debts7.) Outage Notifications: a.) Every minute of an outage is unrecoverable lost revenues $ $$$ b.) Longer outages consume more customer support time
TOTAL QUANTIFIABLE SAVINGS ESTIMATE $ 130+ $ 260+
COST JUSTIFICATION
OUTAGE NOTIFICATION ALERTS WITH MAPPING
When Nighthawk collars experience a power outage, they use their“last gasp” stored power (capacitors - no batteries) to notify the onlineWeb system, known as Utility Web-Connect, that “Grid Power Failed”.
Upon receipt of this message, Utility Web-Connect makes a mapavailable online with red balloons showing the addresses which havebeen entered in the system for the collars reporting an outage.
At the utility’s option, Web-Connect can also issue a text messageto a cell-phone or an e-mail to alert utility personnel that collars havereported an outage, all within the first minute of the power outage.
INTEGRATION WITH BILLING SYSTEMS & 3RD - PARTY PRE - PAY SOLUTIONSNighthawk’s Web-Connect system can integrate smoothly with a variety of Billing Systems and Pre-Pay solutions, includingthose from NISC, using its CSV meter readings upload files and industry standard meter control interfaces. With someindustry standard billing systems, the Nighthawk disconnect collars can be commanded directly from within the billingsystem removing the need to use the Nighthawk Web-Connect interface, except for Outage Notifications.
ABOUT NIGHTHAWK: For over two decades, Nighthawk has been designing and manufacturing easyto use “Plug and Play” wireless telemetry to remotely control virtually any electrical device, from anyremote location. Our products set the standard for excellence in the areas that matter most to ourcustomers, including technology, installation and ease of use.
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CLOUD - CELLULAR DEVICES “PHONE HOME”
Sample Industrial Application:
Commercial and Industrial SolutionsUSING NIGHTHAWK REMOTE CONTROL DEVICES
When container ships reach port, they need to connect to shore power for which the port needsto measure the power consumed and promptly bill the ship’s account. Nighthawk’s OMR devicecan “phone home” to Web-Connect when the ship connects and disconnects, and Web-Connectcan wirelessly obtain instant meter reads at those events. When the ship disconnects, the OMR“phones home” and alerts Web-Connect to calculate and issue the power consumed details, sothat the port can immediately invoice the shipping company for the power consumed while in port.
Measurements, Alerts AndControls At Your Fingertips
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
Nighthawk’s autonomous field-located two-way communicatingmeasurement, alerting and electrical switching devices integrateseamlessly with Nighthawk’s Cloud-based Web-Connect commandand control system to provide unique custom solutions including:
1.) Remote metering, disconnection and reconnection;
2.) Instant power outage, voltage fluctuation and event alarms(copper thefts, overheats, flooding) direct to your cell-phone;
3.) Multi-location command, control, automated reporting; and,
4.) Big data analytics with mapping, graphics, demand response.
TRIGGERING REMOTE COMMAND ACTIVITIES
Sample Commercial Application:
For remote applications, such as oil field equipment, irrigation /water management or down manholes, Nighthawk DFD devicescan detect trouble and, using inconspicuous, drive-over “mushroomcap” antennas, can alert Web-Connect to text message yourcell-phone, with maps showing you the alarming locations, so thatyou can issue Cloud Cellular commands to an NHC device to switchequipment or flows on or off or reboot electronics, all remotely.
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MONITORS AND “PHONES HOME”
WHEN ALARMING EVENTS OCCURThe DFD-947/957 is a wireless remote control two-way DistributionFault Detection device which “phones home” within seconds to alertutility personnel when urgent or alarming events occur, such as:
1.) COPPER WIRE THEFTS which disrupt cabinets or circuits;
2.) Rising water threats to electrical equipment;
3.) Equipment overheating conditions; and,
4.) Circuit failures, including power outages.
An ideal ‘Drop In’ solution.Extremely Quick Payback
Where and When you need it.
FEATURES: BENEFITS You know within first minute of event starting Saves money on expensive surveillance All alarms are date/time-stamped in audit trail System-wide coverage with no infrastructure Multiple groups can be alerted simultaneously No batteries to replace (uses super capacitors)
Flexible power (by model: 208, 220, 277 or 110 volts) It’s fast; cell text messages inside 1 minute of alarm Your choice of two cell #’s & many e-mail addresses Reports power outages and restorations (by model) Alarms can alert different people (by account set-up) Online Google maps of exact event location / address
Instant Alarm DeviceNIGHTHAWK DFD-947 (Verizon or -957 AT&T)
5½” x 4¾” x 2½” DFD box
When the DFD device is attached toa simple contact sensor switch (or multipleswitches in parallel), such as a cabinetdoor opening switch or a temperatureprobe or a water level switch, its low-powercircuit will close when such event happens.
Whenever its sensor switch closes, theDFD immediately “phones home” to Web-Connect to log the event. Then, Web-Connect will immediately cell text messageor e-mail your team to notify them of thisevent and to map the device’s location.
Alerts You InstantlyWhen Urgent Events Occur
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
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NH-100C
Nighthawk 100 Decker Court, Suite 215, Irving TX 75062 (972) 717-5555 www.nighthawkcontrol.com
ABOUT THE COMPANY
For two decades, Nighthawk has been designing and manufacturing easy to use “Plug and Play” wireless switches to remotely control virtually any electrical device, from any location. Our products set the standard for excellence in those areas that matter most to our customers, including technology, ease of use and installation.
TWO-WAY CELLULAR WIRELESS REMOTE CONTROL REBOOTING DEVICE For customers with distant, or difficult to access, or largely automated electrical devices which need to be controlled remotely (to avoid expensive truck rolls), the Nighthawk NH-100C allows customers to remotely turn such devices on or off using Nighthawk’s WebConnect software with a pick ‘n’ click of a Web button.
Nighthawk’s NH-100C can switch a single electrical device for up to 15 amps of 120 volt household or commercial wall socket electrical power, as instructed by your remote, secured and encrypted Web-site cellular commands.
APPLICATIONS • Used for rebooting: WISP network towers; information kiosks; digital signage; remote cameras; WiFi hotspots; co-location equipment, all in distant locations across the country.
• Used to control household or office devices from a distance, even airplane pre-heaters.
FEATURES
• Wirelessly controlled – two-way – full confirmation of actions back to the Web-site
• National cellular network, so device can be moved to anywhere inside the United States
• Plugs into common 15 amp household outlet
• Automated scheduling features
• Power Outage notification
• Devices are controlled via Nighthawk’s WebConnect software from a PC or smart phone
• Also available in 30 and 50 amp models
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Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
“Phone Home” Instant Outage Notificationwith Immediate Text Message or E-mail Alertsplus Online Mapping and Tamper Notification
Plug & Play installation anywhere, using cellular.
Web-Based Interface for mapping.
Immediate notifications and text or e-mail alerts.
Outage Management with online mapping.
Outage notifications and power reactivations aretime-stamped and logged in Web-Connect’sdatabase for subsequent reporting and datadownloads in PDF or CSV formats.
Immediate staff notifications and alerts enable theutility staff to know of power failures as they occur.
If outage is caused by tampering, the meter willalso report that possible tampering has occurred.
System-wide online mapping enables utility toquickly and visually determine the extent andpossible origin of the outage.
OMS - OUTAGE MANAGEMENT SYSTEM
Whenever line power fails on a Nighthawk outage qualified cellular device, it will “phone home” to notifyWeb-Connect that the Grid Power Failed. If you have set up a text message or e-mail alert in Web-Connect,then this message will be forwarded to you via that mechanism within the first minute of the failure havingoccurred. When the power returns, the cellular meter or collar will “phone home” again to notify of a PowerUp, with a separate optional alert, so that the mapping is always up-to-date with the current outage situation.
FEATURES BENEFITS
An ideal ‘Drop In’ solution.Extremely Quick Payback
Where and When you need it!
NighthawkCEO 950
Collar
Meter withNighthawkRD inside
Nighthawk DFD Event Alarm Device Nighthawk OMR Outage Reporting Device
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REAL - WORLD EXAMPLE WHICH ACTUALLY HAPPENED:When a traffic accident recently tookout a power pole, the power feed tothat neighborhood was interrupted.A Nighthawk meter on a house inthat neighborhood “phoned home”and notified the utility that the powerhad failed to that neighborhood, allwithin the first minute of the poweroutage, even before the 911 call tothe police.
CREATING AUTOMATIC AND IMMEDIATE ALERTS:
Cloud-based Internet
ABOUT NIGHTHAWK: For over two decades, Nighthawk has been designing and manufacturing easyto use “Plug and Play” wireless telemetry to remotely control virtually any electrical device, from anyremote location. Our products set the standard for excellence in the areas that matter most to ourcustomers, including technology, installation and ease of use.
Nighthawk’s Web-Connect system allows you to set up three different types of outage alerts, as follows:
Outage Notification: Whenever a cellular meter or collar experiences a power line outage, it will use its“last-gasp” power (from capacitors - no batteries onboard) to “phone home” and report the outage. If youenter an e-mail address or an SMS text message cell-phone number, Web-Connect will contact you via thatmeans to alert you. Web-Connect will show a red balloon on its outage map for any outage meters or collars.
Power Up Notification: When a cellular meter or collar powers up, it “phones home” to Web-Connect andyou can choose (or not) to have Web-Connect alert you that it has powered up by entering an e-mail addressor an SMS text message cell-phone number. Web-Connect will show a green balloon on its connected mapfor all powered up meters and collars.
Tamper Notification: When a meter Powers Up (not so for a collar), it will determine if it has been remountedin an inverted posture or if it was jiggled during its “last gasp” power failure, such as would happen if theoutage had been caused by the meter having been torn roughly from its socket. In either of these cases,the meter will report a possible tamper and you can ask to be notified immediately if Web-Connect receivesa meter Power Up message which indicates either of these two cases (inverted or jiggled during “last gasp”).
Please note: Nighthawkcellular meters, collars andalarm devices don’t containany GPS technology beyondtheir cellular components. Theaddresses used for mappingin the Outage ManagementSystem are the addresses youentered into Web-Connectwhen deploying these metersor collars in the field.
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CELLULAR READING COMMERCIAL AND INDUSTRIAL METER
The RCM-949 is a wireless remote control two-way add-in board forItron Sentinel Commercial and Industrial meters, used especially for:
1.) Remote Data Collection instantly from remote C&I meters;
2.) Web-based Data Integration and Analysis with Graphing;
3.) Feeding Billing Systems with Multiple Register Readings;
4.) “Fill In” for Dead Spots in Existing AMR / AMI Systems;
5.) Enable C&I Customers to Analyze Their Own Usage Data.
An ideal ‘Drop In’ solution.Extremely Quick Payback
Where and When you need it!
FEATURES: BENEFITS: Saves money on expensive truck rolls Keeps utility personnel out of harm’s way Lowers risk and liability for accidents System-wide coverage with no infrastructure
build-out enables incremental meter rollouts Industry-standard functionality integrates
these meters into many billing systems Rapid online data collection for analysis and
integration into Customer Information Systems
Web-Based Remote Reads Interval Data for Load Profiles, Time-Of-Use Analysis Demand Register Usage Data Voltage Monitoring Data Reports and Data Downloads in PDF or CSV formats On-Demand or Pre-Scheduled Batch Commands Customer Read-Only Secured Web Access to Their
Own Data for Analysis and Graphing Purposes
Sentinel METERWITH NIGHTHAWK RCM-949
Itron Sentinel Meter
With a few computer mouse clicks, you canlocate meters on a map, or remotely retrievea variety of meter readings in seconds (intervalusage data, demand usage, voltage, etc.);and, graph or download those readings forintegration with Meter Data Management orCustomer Information and Billing Systems.
AMR Features forC&I Customers
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
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ABOUT NIGHTHAWK: For over two decades, Nighthawk has been designing and manufacturing easy touse “Plug and Play” wireless telemetry to remotely control virtually any electrical device, from anyremote location. Our products set the standard for excellence in the areas that matter most to ourcustomers, including technology, installation and ease of use.
CellReader® is a registered trademark of Trilliant, for whom Nighthawk is an authorized distributor.
PORTAL WITH USAGE MONITORINGNighthawk’s new Customer Portal is for electric utilities or solarinstallation companies where supporting detailed customerknowledge of electricity usage patterns is important for billing,credit or load shedding purposes.
A variety of analytical charts are available by hour, day, ormonth, as well as peak usage demand calculations.
This Consumer Portal is a “read-only” copy of the usage dataand access to the consumer portal does NOT provide anyconnection to the secured servers actually issuing commandsto the meters, which are tightly secured for utility access only.
INTEGRATION WITH BILLING SYSTEMS & 3RD - PARTY PRE - PAY SOLUTIONSNighthawk’s Web-Connect system can integrate smoothly with a variety of Meter Data Management and CustomerInformation and Billing Systems using its CSV meter readings upload files and industry standard meter reading interfaces.
MEETING STRICT COMPUTER SECURITY REQUIREMENTSBoth Nighthawk’s Utility Web-Connect cloud software and•the Nighthawk RDM-350 module inside the Itron Sentinelmeter have been designed to meet strict security requirements:
Trust Center: Extensive security measures prevent unauthorized access to customer information within the UtilityWeb-Connect application and through its Application Programming Interfaces, including industry standard techniquesfor: Internet access procedures, SSL transaction protection, and content encryption over the cellular network.
Device Level Security:••Nighthawk’s cellular communications use a “closed” system in that these SIM cards cannot becalled by rogue operators nor•can a rogue SIM card function within the Nighthawk device.
Threat Penetration Testing: Nighthawk’s system is reviewed and “attacked” annually by the High AssuranceComputing Center (“HAC-NET”) operated by the Computer Engineering Department of the Bobby B. Lyle School ofEngineering at Southern Methodist University in Dallas, Texas. Nighthawk’s Utility Web-Connect system hasrepeatedly received high marks for its invulnerability to external hacking attacks.
CELLREADER® CARD INSTALLS UNDER GLASS INSIDE SENTINEL C&I METER
The CellReader card has been certified for use inside various form factors of Itron SentinelC&I electric meters, most especially including Form 9s (8s), as well as others.
Nighthawk can install the CellReader card inside new Itron Sentinel C&I electric meterspurchased from regional Itron distributors, or inside many recently purchased Itron C&Imeters already owned and deployed by the utility.
Meters using the CellReader card can be remotely read over the Web using Nighthawk’spopular Web-Connect cloud software which fully integrates with all Nghthawk products.
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MESH-CELLULAR™ 2-WAY REMOTE CONTROL METERSThe RDM-230 (mesh only) and Mesh-Cellular™ gateway RDM-960(Verizon) and RDM-970 (AT&T) meters are a line of wireless remotecontrol two-way residential disconnect meters, used especially for:1.) High-Turnover Residences: dormitories, apartments;2.) Inaccessible Meters: fences, hostile people and animals;3.) Slow-Pay / No-Pay / Pre-Pay customers;4.) “Fill In” for Dead Spots in Existing AMR / AMI Systems;
FEATURES: BENEFITS:
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
Saves money on expensive truck rolls Keeps utility personnel out of harm’s way Lowers risk and liability for accidents Improves service response with outage and
voltage alerts with e-mail / cell-phone options Service limits let you manage challenging
accounts, even during moratorium periods System-wide coverage with no infrastructure
build-out enables incremental meter rollouts Mesh hopping extends range of mesh meter
installations beyond cellular coverage limits Industry-standard functionality integrates
these meters into many billing systems Meters will meet growing requirements, as you
download and activate additional functionality Reduces damaging socket wear & risk of fire
Web-Based Remote Read / Disconnect / Reconnect ERT Drive-By / Walk-By AMR (both SCM and IDM) Amperage and 30/30 Service Limit Options Outage and Tamper Notification Alerts With Mapping Changeable Threshold “Sag-Swell” Voltage Alerts Time-Of-Use Data for Load Profiles or Demand Billing Reports and Data Downloads in PDF or CSV formats On-Demand or Pre-Scheduled Batch Commands Demand Response Program to Shed Load Countdown-2-Cutoff for Pre-Pay or E.Vehicle Charging Future-Proofed: Over-the-air Firmware Upgrades Back-Feed Detection and Able to Re-Zero the Meter
CENTRON® I I METERWITH NIGHTHAWK RDM 230/960/970
Itron C2SXD Meter
MESH-CELLULAR™Dynamic, self-configuring,mesh-radio-networkedmeters clustered around acellular gateway meterwhich routes commandsand alerts back and forthbetween the meters andNighthawk’s Web-Connectmeter command screens.
With a few computermouse clicks, you canremotely disconnect orreconnect with positiveconfirmation, or retrievemeter readings in under30 seconds.
AMI Features for AMR Customers
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ABOUT NIGHTHAWK: For over two decades, Nighthawk has been designing and manufacturing easyto use “Plug and Play” wireless telemetry to remotely control virtually any electrical device, from anyremote location. Our products set the standard for excellence in the areas that matter most to ourcustomers, including technology, installation and ease of use.
OUTAGE NOTIFICATION ALERTS WITH MAPPINGWhen Nighthawk meters experience a power outage, they use their“last gasp” stored power (capacitors - no batteries) to notify the onlineWeb system, known as Utility Web-Connect, that “Grid Power Failed”.
Upon receipt of this message, Utility Web-Connect makes a mapavailable online with red balloons showing the addresses which havebeen entered in the system for the meters reporting an outage.
At the utility’s option, Web-Connect can also issue a text messageto a cell-phone or an e-mail to alert utility personnel that meters havereported an outage, all within the first minute of the power outage.
CONSUMER PORTAL WITH USAGE MONITORINGNighthawk’s new Customer Portal is for electric utilities or solarinstallation companies where supporting detailed customerknowledge of electricity usage patterns is important for billing,credit or load shedding purposes.
A variety of analytical charts are available by hour, day, ormonth, as well as peak usage demand calculations.
This Consumer Portal is a “read-only” copy of the usage dataand access to the consumer portal does NOT provide anyconnection to the secured servers actually issuing commandsto the meters, which are tightly secured for utility access only.
INTEGRATION WITH BILLING SYSTEMS & 3RD - PARTY PRE - PAY SOLUTIONSNighthawk’s Web-Connect system can integrate smoothly with a variety of Billing Systems and Pre-Pay solutions(e.g. NISC, PayGo, etc.) using its CSV meter readings upload files and industry standard meter control interfaces.
MEETING STRICT COMPUTER SECURITY REQUIREMENTSBoth Nighthawk’s Utility Web-Connect cloud software and the Nighthawk RD module inside the Itron C2SXD meterhave been designed to meet strict security requirements:
Trust Center: Extensive security measures prevent unauthorized access to customer information within the UtilityWeb-Connect application and through its Application Programming Interfaces, including industry standard techniquesfor: Internet access procedures; SSL transaction protection; and, content encryption over the cellular network.
Device Level Security: Nighthawk’s cellular communications use a “closed” system in that these SIM cards cannot becalled by rogue operators nor can a rogue SIM card function within the Nighthawk device.
Threat Penetration Testing: Nighthawk’s system has been reviewed and “attacked” by the High Assurance ComputingCenter (“HAC-NET”) operated by the Computer Engineering Department of the Bobby B. Lyle School of Engineering atSouthern Methodist University in Dallas, Texas. Nighthawk’s Utility Web-Connect system has received high marks forits invulnerability to external hacking attacks.
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UNDER GLASS, 2-WAY CELLULAR REMOTE CONTROL METER
The RDM-940 (Verizon) or -950 (AT&T) is a wireless remote controltwo-way residential and power management meter, used especially for:
1.) High-Turnover Residences: dormitories, apartments;
2.) Inaccessible Meters: fences, hostile people and animals;
3.) Slow-Pay / No-Pay / Pre-Pay customers;
4.) “Fill In” for Dead Spots in Existing AMR / AMI Systems;
5.) Revenue Grade Meter for Solar Generation Installations.
An ideal ‘Drop In’ solution.Extremely Quick Payback
Where and When you need it!
FEATURES: BENEFITS:
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
Saves money on expensive truck rolls Keeps utility personnel out of harm’s way Lowers risk and liability for accidents Improves service response with outage and
voltage alerts with e-mail / cell-phone options Service limits let you manage challenging
accounts, even during moratorium periods System-wide coverage with no infrastructure
build-out enables incremental meter rollouts Industry-standard functionality integrates
these meters into many billing systems Meters will meet growing requirements, as you
download and activate additional functionality Reduces damaging socket wear & risk of fire
Web-Based Remote Read / Disconnect / Reconnect ERT Drive-By / Walk-By AMR (both SCM and IDM) Amperage and 30/30 Service Limit Options Outage and Tamper Notification Alerts With Mapping Changeable Threshold “Sag-Swell” Voltage Alerts Time-Of-Use Data for Load Profiles, Demand Billing Reports and Data Downloads in PDF or CSV formats On-Demand or Pre-Scheduled Batch Commands Demand Response Program to Shed Load Countdown-2-Cutoff for Pre-Pay or E.Vehicle Charging Future-Proofed: Over-the-air Firmware Upgrades Back-Feed Detection and Able to Re-Zero the Meter
CENTRON® I I METERWITH NIGHTHAWK RDM-940 (Verizon) or -950 (AT&T)
Itron C2SXD Meter
With a few computer mouse clicks, youcan remotely disconnect or reconnectwith positive confirmation, or retrievemeter readings in under 30 seconds.
AMI Features for AMR Customers
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ABOUT NIGHTHAWK: For over two decades, Nighthawk has been designing and manufacturing easyto use “Plug and Play” wireless telemetry to remotely control virtually any electrical device, from anyremote location. Our products set the standard for excellence in the areas that matter most to ourcustomers, including technology, installation and ease of use.
OUTAGE NOTIFICATION ALERTS WITH MAPPINGWhen Nighthawk meters experience a power outage, they use their“last gasp” stored power (capacitors - no batteries) to notify the onlineWeb system, known as Utility Web-Connect, that “Grid Power Failed”.
Upon receipt of this message, Utility Web-Connect makes a mapavailable online with red balloons showing the addresses which havebeen entered in the system for the meters reporting an outage.
At the utility’s option, Web-Connect can also issue a text messageto a cell-phone or an e-mail to alert utility personnel that meters havereported an outage, all within the first minute of the power outage.
CONSUMER PORTAL WITH USAGE MONITORINGNighthawk’s new Customer Portal is for electric utilities or solarinstallation companies where supporting detailed customerknowledge of electricity usage patterns is important for billing,credit or load shedding purposes.
A variety of analytical charts are available by hour, day, ormonth, as well as peak usage demand calculations.
This Consumer Portal is a “read-only” copy of the usage dataand access to the consumer portal does NOT provide anyconnection to the secured servers actually issuing commandsto the meters, which are tightly secured for utility access only.
INTEGRATION WITH BILLING SYSTEMS & 3RD - PARTY PRE - PAY SOLUTIONSNighthawk’s Web-Connect system can integrate smoothly with a variety of Billing Systems and Pre-Pay solutions(e.g. NISC, PayGo, etc.) using its CSV meter readings upload files and industry standard meter control interfaces.
MEETING STRICT COMPUTER SECURITY REQUIREMENTSBoth Nighthawk’s Utility Web-Connect cloud software and the Nighthawk RD (Remote Disconnect) module inside theItron C2SXD meter have been designed to meet strict security requirements:
Trust Center: Extensive security measures prevent unauthorized access to customer information within the UtilityWeb-Connect application and through its Application Programming Interfaces, including industry standard techniquesfor: Internet access procedures, SSL transaction protection, and content encryption over the cellular network.
Device Level Security: Nighthawk’s cellular communications use a “closed” system in that these SIM cards cannot becalled by rogue operators nor can a rogue SIM card function within the Nighthawk device.
Threat Penetration Testing: Nighthawk’s system has been reviewed and “attacked” by the High Assurance ComputingCenter (“HAC-NET”) operated by the Computer Engineering Department of the Bobby B. Lyle School of Engineering atSouthern Methodist University in Dallas, Texas. Nighthawk’s Utility Web-Connect system has received high marks forits invulnerability to external hacking attacks.
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UNDER GLASS, 2-WAY REMOTE CONTROL METERSNighthawk provides AMI wireless remote measurement, monitoring andcontrol electric meters and devices, with immediate alerts via e-mail or celltext messages when field situations require operational attention, used for:
1.) High-Turnover Residences: dormitories, apartments;
2.) Inaccessible Meters: fences, hostile people and animals;
3.) Slow-Pay / No-Pay / Pre-Pay / Demand Response customers;
4.) Voltage Monitoring; Outage Management; and, Fault Alerts.
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
Utility Meter ManagementUSING REMOTE CONTROL
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ABOUT NIGHTHAWK: For over two decades, Nighthawk (now majority owned by global McWane Inc.) hasbeen designing and manufacturing easy to use “Plug and Play” wireless remote measurement andcontrols for electric devices. Our products define excellence in technology, ease of use and installation.
Cloud-Based Multi-Location ManagementNighthawk’s Web-Connect Cloud portal provides “pick and click” 2-way accessto all of Nighthawk’s range of meters, collars and distribution control or alertingdevices from multiple office or field locations, as authorized by the utility.
Disconnect, read or reconnect commands execute in about 15 seconds withalerts and online mapping of power outages, voltage fluctuations and faults.
Dynamic, self-configuring, mesh-radio-networked meters cluster around acellular gateway meter which routes commands and alerts.
Over-the-air firmware upgrades allow devices to be upgraded while in use.
CONSUMER PORTAL WITH USAGE MONITORINGNighthawk’s new Customer Portal is for electric utilities or solar installationcompanies where supporting detailed customer knowledge of electricity usagepatterns is important for billing, credit or load shedding purposes.
Consumer Portal is a “read-only” copy of the data, access to which does NOTprovide any connection to the servers issuing meter commands, which are tightlysecured for utility access only. A variety of analytical charts are available byhour, day, or month, as well as peak usage demand calculations.
RDM-940 (Verizon)-950 (AT&T)
Model Phase
Single
Commun-ications
CellularOnly
ERT Read-ings
Disco-nnect
Pre-Pay
Time-of-Use
OutageAlerts
VoltageAlerts
-960 (Verizon)-970 (AT&T)
-230 (Mesh)
-942 (Verizon)-952 (AT&T)
-949 (Verizon)CEO
OMR
DFD
NHC
-940 (Verizon)-950 (AT&T)
-940 (Verizon)-950 (AT&T)
-947 (Verizon)-957 (AT&T)
-100 (AT&T)
Single
Single
Single
Single
Singleor 3-Phase
Any
3-Phase
Net-work
CellularOnly
CellularOnly
Mesh toCellularGateway
MeshOnly
Yes
Yes
Yes
Yes
No
Yes
Yes Yes Yes
Yes
Soon
No
No
No
No
Yes Yes
Yes Soon
Yes No
No No
No
No
No
No
No
No
No
No
NoSoonYes Yes
Yes
YesYes
No No
No No Option
CellularOnly
CellularOnly
CellularOnly
CellularOnly
FaultAlerts
No
No
No
No
No
No
Yes
No
No
Yes
Yes
Soon
Soon
Soon
No
No
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
-
CLOUD - CELLULAR METERS “PHONE HOME”
Daily or Interval Time-Of-Use Voltage Reads:
End - Of - Line Voltage ReportingUSING NIGHTHAWK REMOTE CONTROL METERS
Nighthawk meters can be set to report voltage at the same time every day or pre-scheduled tohave their voltage read and stored in Nighthawk’s Cloud database on a regular repeatable basis.In addition, using the Time-Of-Use feature, meters can have their voltage measurements recordedevery minute to every hour, stored on board the meter and collected periodically via a Cloud Cellularconnection back to Nighthawk’s Cloud database for utility downloading, analysis and reporting.
Measurements, Alerts AndControls At Your Fingertips
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
Nighthawk’s remote control disconnect meters provide a range ofdifferent ways to monitor and report end-of-line voltage, and candisconnect or reconnect residential loads remotely, where:
1.) Summer heat can cause end-of-line voltages to sag;
2.) Variable loads on a feeder can make end-of-line voltagedifficult to predict;
3.) Restructuring of distribution lines can cause unexpectedvoltage drops; and,
4.) Peak load voltage “shaving” needs to be managed to ensureadequate voltages reach end-of-line locations.
WHEN VOLTAGES GO OUT OF RANGE
Instant Alerts When Voltage Goes Out-Of-Range:
Each meter can have individual high and low voltage thresholds set wherethat meter will “phone home” and notify Web-Connect (Nighthawk’s Clouddatabase) when the meter voltage sags below or swells above pre-definedlimits. Web-Connect can INSTANTLY e-mail or text message thesevoltage alerts to your cell-phone and Web-Connect can show you on amap the stated location of the meter experiencing the voltage problem.
Itron Form 2S or 12SResidential Meter
-
Secure, simple to use interface for Nighthawk cellular and pager based devices.
Utility WebConnect has been developed to provide an easy to use interface to allow utility users tomanage their Nighthawk devices in the field. The Web-based interface requires minimal setup and nointegration with existing Customer Information Systems. WebConnect is compliant with many billingsystems via either its CSV (Comma Separated Values) report outputs or its MultiSpeak compliancy.
Whether controlling a single devices or thousands, nothing could be easier then our WebConnectsoftware. Connect / Disconnect and many other features, depending on the device, are just a clickaway. Users can even control different device types from a single WebConnect account.
No matter how far away, or how difficult premise access is, total control is at your fingertips.
Current status, Recent Activity and even Detailed History are available for each customer. TheWebConnect system offers full reporting capability as well including activity of individuals or all activitiesfor a selected period of time.
Utilities can have unlimited users with various levels of authority, as established by the systemadminstrator. This allows utilities to set limits by job function if desired. Reports can be limited as well,so that users can only see their own activity.
With strict security and advanced encryption, utilities can be assured that their data is only available toapproved users and that their devices can only be accessed by authorized persons through WebConnect.
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
ABOUT THE COMPANY
For two decades, Nighthawk has beendesigning and manufacturing easy touse “Plug and Play” wireless telemetry toremotely control virtually any electricaldevice, from any remote location. Ourproducts set the standard for excellencein the areas that matter most to ourcustomers, including technology, ease ofuse and installation.
Utility WebConnectFEATURES
Secure encrypted interface ensuring only utilitypersonnel have access
Easy to read customer information screen for alldeployed Nighthawk devices
Detailed information on account status as well ashistory
Multiple Users controlled by customer's System Administrator
Control both cellular and paging devicesthrough a single interface
System Setup allows for universal settings
Outage Notification for 2-way field cellulardevices with e-mail or cell-phone text messagealerts on both Outage and Power Up events
See and manage available inventory
Units can be removed from field and re-issued
-
WebConnect FEATURES:SECURE SIGN-ON
Each user is provided a unique sign-onoffering enhanced security and full traceabilityof events. The system administrator can addor remove users, determine levels of authorityand even unlock user accounts that have hadmore then three failed sign-on attempts.
ROBUST SEARCH CAPABILITY
The Search page allows the userto enter any of the relevant utilitycustomer data such as MeterNumber, Customer Name, orCustomer Number. If you enterexact information, then it willreturn only that record. If youenter partial data matching morethan one record, then multiplerecords will be returned.
EASY TO READ INTERFACE
The user interface is simple to read and offers detailed information regarding current status, most recentmessages sent to the device and a full history of all messages sent. From the interface screen, all availablecommands can be entered by a simple click of the mouse. All encryption is done via the Nighthawkgateways. Users are not required to remember access numbers or activation codes.
E-MAIL AND CELL-PHONE ALERTS WITH MAPPING
Nighthawk 100 Decker Court, Suite 215, Irving, TX 75062 Phone: (972) 717-5555 www.nighthawkcontrol.com
Nighthawk CEO950 Mkt Sheet V15Nighthawk Commercial MKT Sheet V2Nighthawk DFD947-957 MKT Sheet V2Nighthawk NH-100C Data Sheet V4Nighthawk OMS Mkt Sheet V6Nighthawk RCM949 MKT Sheet V6Nighthawk RDM Mesh Mkt Sheet V7Nighthawk RDM940-950 MKT Sheet V18Nighthawk Solutions Mkt Sheet V9Nighthawk Voltage MKT Sheet V3Nighthawk WebConnect V5