Managing an Inappropriate Remark

What’s in your toolkit?

What do we focus on?

An outstanding lesson can seem poor based on one remark. Consider the square above, what do you focus on?

A Proven Strategy

Socratic Questioning – Get involved without expressing an opinion

Use questions to challenge an opinion such as; Can you demonstrate that your opinion

is valid?

Your Role

Managing a negative remark is like a parent refereeing a discussion about musical tastes

between two of their children

The parent should not take sides but ensure the discussion is fair and equal

VS

Reaching Hearts and Minds

For learners to change opinions they have to decide for themselves. Teaching them what to think is not productive.