Remaining Competitive in an ever-changing and increasingly digital world
16
REMAINING COMPETITIVE IN AN EVER-CHANGING AND INCREASINGLY DIGITAL WORLD [email protected] @naikl Lee Naik - Managing Director Accenture Digital #FutureofHR
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Transcript of Remaining Competitive in an ever-changing and increasingly digital world
REMAINING COMPETITIVE IN
AN EVER-CHANGING AND
INCREASINGLY DIGITAL
WORLD
@naikl
Lee Naik - Managing Director
Accenture Digital
#FutureofHR
Copyright © 2016 Accenture. All rights reserved.
vNOW-
LIVING SERVICES
WE’VE COME A LONG WAY
Copyright © 2016 Accenture All rights reserved.
LIVING SERVICES
ARE THE RESULT
OF TWO FORCES
Copyright © 2016 Accenture All rights reserved.
THE DIGITISATION
OF EVERYTHING
+
LIQUID EXPECTATIONS
Copyright © 2016 Accenture All rights reserved.
HOW WILL LIVING
SERVICES CHANGE
OUR LIVES?• Customer insights and analytics
• Personalised and customised for the customer
• Seamless customer experience
• Co-creation of value with the customer
• On demand services for the customer that
anticipate and meet a need – before it occurs
Copyright © 2016 Accenture All rights reserved.
THE EMPLOYEE
EXPERIENCE
MIMICS THAT OF
THE CUSTOMER• Employee insights and analytics
• Personalised and customised for the employee
• Seamless employee experience
• Co-creation of value with the employee
• On demand services for the employee that anticipate and
meet a need – before it occurs
Copyright © 2016 Accenture All rights reserved.
DO CUSTOMERS CARE
ABOUT WHAT WE DO
OR
HOW WE DO IT?
Copyright © 2016 Accenture All rights reserved.
INTRODUCING
THE
LIQUID
WORKFORCE
8
Robots
Platforms
Big data
AI
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THESE COMPANIES
ARE ALREADY
USING TECHNOLOGY
TO ACCESS SKILLS
TO INNOVATE
FASTER AND
OPERATE MORE
EFFICIENTLYCopyright © 2016 Accenture All rights reserved.
WHAT DOES THIS
MEAN FOR HR?
Copyright © 2016 Accenture All rights reserved.
DIGITAL DRIVES
OPEN
ECOSYSTEMS OF
WORK AND NEW
FORMS OF
COLLABORATION
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DIGITAL RADICALLY DISRUPTS TRADITIONAL WAYS OF ORGANISING WORK
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DIGITAL TECHNOLOGY-ENABLED TALENT TRANSFORMS WORK PRACTISES
Copyright © 2016 Accenture All rights reserved.
DIGITAL DEMANDS
AND ENABLES A
FUNDAMENTALLY
DIFFERENT
WORKFORCE
Copyright © 2016 Accenture All rights reserved.
DIGITAL
EMPLOYERS
COMPETE ON
DEMOCRATISED
CUSTOMISED
WORK
EXPERIENCES
Copyright © 2016 Accenture All rights reserved.
THANK YOU
@naikl
Lee Naik - Managing Director,
Accenture Digital
#FutureofHR
