French: An indispensable mutilingual tool of communication for Nigeria's relevance to globalization.
Relevance of Communication
-
Upload
aditya-kumar -
Category
Documents
-
view
217 -
download
0
Transcript of Relevance of Communication
-
8/13/2019 Relevance of Communication
1/16
RELEV NCE OFCOMMUNIC TION
SU MITTED Y
Saroj PadhiAditya Kumar
Tony VargheseAnmol SharmaGaurav Singh
-
8/13/2019 Relevance of Communication
2/16
What is Communication?Components of Communication.
Process of Communication.Goals of Communication .Communication SkillsPaths of CommunicationRelevance of Communication.
CONTENTS
-
8/13/2019 Relevance of Communication
3/16
The process of transmitting information
from one person to another. The ability of a leader to transmit amessage to the receiver such as a follower,
where the message has the sameunderstanding to the receiver as the sender.This message can be verbal or non-verbal.
Communication
-
8/13/2019 Relevance of Communication
4/16
What are the most common wayswe communicate?
Written Word
-
8/13/2019 Relevance of Communication
5/16
ListeningSpeakingReadingWriting
Components of Communication
-
8/13/2019 Relevance of Communication
6/16
Process of Communication
-
8/13/2019 Relevance of Communication
7/16
Sender:- An idea or experience that asender wants to communicate.Encoding:-Converting a message intogroups of symbols that represent
ideas or concepts.Medium of transmission:-The carrier ofthe message.
Process:-
-
8/13/2019 Relevance of Communication
8/16
Contd...Decoding:- Technical term for the receiversthought processes.
Receiver:-Who receives the actual message.Feedback:-The receivers response to the sendersmessage. Noise:-Factors that distort the intended message.
-
8/13/2019 Relevance of Communication
9/16
Goals of Communications
To ensure understanding
To persuade
To get and giveInformation
-
8/13/2019 Relevance of Communication
10/16
COMMUNICATIONSKILLS
ORAL
PresentationAudience AwarenessCritical Listening
WRITTENAcademic WritingRevision and EditingPresentation of Data
NON-VERBAL
Personal PresentationBody Language
-
8/13/2019 Relevance of Communication
11/16
-
8/13/2019 Relevance of Communication
12/16
Downward CommunicationCommunication takes place from Upper levels of
Management to Lower levels that exists in anorganizational hierarchy . This means that all thestrategies, policies and procedures that have to be
followed in the organization are communicated tolower levels.
Upward Communication
Communication takes place from Lower to upperlevels of the organizational Hierarchy in the formof feedback and performance appraisals.
-
8/13/2019 Relevance of Communication
13/16
Lateral/Horizontal CommunicationCommunication takes place within the managers or
employees working in the same level. Example-Marketing manager and Production Manager as theyare placed on the same designation in their
respective departments.
Diagonal CommunicationCommunication takes place within the employeesat different levels.
-
8/13/2019 Relevance of Communication
14/16
Communication is very important for all the business houses to communicate very wellwith its internal and external environment.Internal environment consisting ofshareholders, stockholders, employees etc.should be well nurtured and informed aboutcompany policies clearly to reduceambiguity.
Relevance of Communication
-
8/13/2019 Relevance of Communication
15/16
External environment consisting of customersetc. should be communicated well about company
policies and procedures with the help of accuratefacts and figures.Dynamism is the key to success and it comes
along with effective Business Communication.Communication is important because it is abouthow information is sent and received within
firms.The way information is communicated is oftengoverned by how firms are structured.
-
8/13/2019 Relevance of Communication
16/16