Regulatory Focus on Risky Decision-Making.
Transcript of Regulatory Focus on Risky Decision-Making.
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APPLIED PSYCHOLOGY: AN INTERNATIONAL REVIEW, 2008, 57(2), 335359
doi: 10.1111/j.1464-0597.2007.00319.x
Blackwell Publishing LtdOxford, UKAPPSApplied Psychology0269-994X International Association for Applied Psychology, 2008XXXOriginal ArticlesRISKY DECISION-MAKINGBRYANT AND DUNFORD
The Influence of Regulatory Focus on Risky
Decision-Making
Peter Bryant* and Richard Dunford
Macquarie Graduate School of Management, Macquarie University,
Sydney, Australia
Although studies show that regulatory focus influences decision making andrisk taking, theories of risky decision making typically conflate differentregulatory orientations and the related distinctions between the positive andnegative risks associated with acts of omission and commission. In contrast,we argue that different regulatory orientations influence risk perception andrisk propensity in different ways and underpin complex emotional responsesin risky decision making. We propose a new model of these processes andsuggest that regulatory focus may be important in priming and managing risktaking behavior. We conclude by discussing implications for research andpractice.
Bien que des recherches montrent que le centre de rgulation influence la prisede dcision et la prise de risque, les thories de la prise dcision risqueregroupent habituellement diffrentes formes de rgulation et les distinctionsconnexes entre les risques positifs et ngatifs associs au passage lacte ounon. Contrairement ces thories, nous avanons que les diffrentes formesde rgulation influencent la perception et la propension au risque selon dif-frentes modalits et sous-tendent les rponses motionnelles complexes dansla prise de dcision risque. Nous proposons un nouveau modle de ces pro-cessus et suggrons que le centre de rgulation peut tre important danslamorce et la gestion du comportement de prise de risque. Nous concluons endiscutant des implications de ces rsultats pour la recherche et la pratique.
INTRODUCTION
In classically inspired studies of decision-making, risk is related to Bayesian
ideals of probability and expected utility (March & Shapira, 1987; Simon,
1979). In such a world, people have sufficient information and cognitive
* Address for correspondence: Peter Bryant, Macquarie Graduate School of Management,
Macquarie University, Sydney NSW 2109, Australia. Email: [email protected]
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capacity to arrive at fully objective measures of risk and then make
decisions to maximise utility (Kahneman & Tversky, 1979). However, in
more recent times, concepts of limited information, bounded rationality,
and the acknowledgement of psychosocial factors have redrawn the map of
risk research (Camerer & Loewenstein, 2004; Schwartz, 2002). Scholars now
incorporate psychological and sociological factors into models of risky
decision-making (Slovic, 2000a). This perspective has prompted Richard
Thaler (2000, p. 140) to predict that Homo Economicus will evolve into
Homo Sapiens, noting that economic behavior and decision-making
involve a wide range of human characteristics, not simply the pursuit of
utility maximisation. Researchers have thus uncovered more of the internal
complexities associated with risk-taking. It is no longer seen as a single
unitary process, where people make objective assessments of probabilities
based on complete information. Rather, people possess general propensities
to accept or avoid risks, perceive and assess risks based on subjective
criteria, make idiosyncratic trade-offs between risk and reward in decision-
making (Bazerman, 2001), and consistently employ decision heuristics
defined as cognitive short-cuts (Camerer & Loewenstein, 2004). Behavioral
approaches to the study of decision-making thus incorporate psychosocial
factors into the analysis of risk.
Among the important psychosocial antecedents of risk-taking are the
dispositions and biases of the individual decision-maker, the characteristics
of the organisational context, and the nature of the decision problem itself
(Beach & Connolly, 2005). However, it is virtually impossible to explore all
such factors simultaneously. Rather, recent research focuses on hitherto
unexplored social and psychological factors in order to uncover their role in
risk-taking. Working in this vein, scholars have identified additional
antecedents of risky decision-making, for example, the influence of interpersonal
relationship trust (Das & Teng, 2004), the escalation of commitment
(Wong, 2005), the psychological factors which influence heuristic bias
(Gilovich & Griffin, 2002), and the influence of affect on risk perception
and risk propensity in complex strategic decision-making situations (Mittal
& Ross, 1998).
Scholars recommend further research on related factors including social
cognitive self-regulation (Higgins, 2002; Mischel & Shoda, 1998; Sitkin &
Weingart, 1995), which is the focus of this paper. Self-regulation is an
important topic in the study of social cognition, which is distinguished from
non-social cognition by its focus on the interaction between social and
cognitive variables (Higgins, 2000b). Social cognition underlies learning
about what matters in the social world and thereby provides essential
aspects of what it means to be human In this context self-regulation is
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of those goals (Boekaerts, Maes, & Karoly, 2005). Self-regulation also
includes regulatory focus, which refers to the fundamental concerns that
guide self-regulation and underpin motivation systems (Higgins, 2002).
Regulatory focus influences goal-directed thought and behavior, and is
expressed as either a promotion focus on attaining gains, or a prevention
focus on avoiding losses. Studies already demonstrate the impact of
regulatory focus on risky decision-making (Higgins, 2002), risky information
processing style (Frster, Higgins, & Bianco, 2003), outcome categorisation
under conditions of uncertainty (Molden & Higgins, 2004) and probability
weighting bias (Kluger, Stephan, Ganzach, & Hershkovitz, 2004). This
paper probes these phenomena more deeply.
The rest of the paper proceeds as follows. The next section presents a
brief review of theories about risky decision-making, self-regulation and
regulatory focus theory. This is followed by the development of a set of
propositions that identify the role of regulatory focus in risky decision-
making. In particular, the paper argues that regulatory focus influences the
effect of outcome history on risk propensity and influences the effect of
problem framing on risk perception (see Baron & Kenny, 1986; Sitkin &
Pablo, 1992). The paper also argues that regulatory focus underpins
emotional responses in risky decision-making (see Higgins, Grant, & Shah,
1999; Liberman, Idson, & Higgins, 2005). It concludes by discussing the
implications for future research and practice.
THEORETICAL BACKGROUND
Theories of Risk
From a behavioral perspective, risk has been defined as the extent to which
there is uncertainty about whether potentially significant and/or disappointing
outcomes of decisions will be realized (Sitkin & Pablo, 1992, p. 10). This
reference to uncertainty and disappointment highlights the psychosocial
factors involved in the behavioral conception of risk. In this conception, risk
is a socially constructed estimation of probability, rather than an objective
reality of the world (Slovic, 2000b). Decisions are riskier if the expected
outcomes are seen as more uncertain, the desired goals as more difficult to
achieve, or the potential outcomes include extreme consequences (Sitkin &
Pablo, 1992). This approach is consistent with the assumed relevance of
social cognitive factors such as regulatory focus in risk-taking. In this paper,
we adopt the same approach and define risk as the socially constructedestimation of the chance of some occurrence or outcome.
A similar conception of risk underpins the identification of the individual
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with classes of problem situations act as determinants of risky decision-
making. Indeed, when decision-makers are more experienced, they may
begin to focus selectively on the evidence of their past ability to overcome
obstacles, and therefore may be willing to accept risks that less experienced
individuals would avoid (e.g. March, 1997). Escalation of commitment is
also consistent with the notion that individual experiences foster increasingly
risky behavior over time (Geiger, Robertson, & Irwin, 1998; Wong, 2005).
Situational factors have been also observed in relation to different aspects
of managerial risk-taking (Krueger & Dickson, 1994; Pablo, Sitkin, &
Jemison, 1996). In summary, a persons situation and accumulated
experiences have a significant influence on risk-taking.
These factors are related to risk perception and risk propensity as
psychosocial dimensions of risk-taking. Risk propensity is defined as the
willingness to take risks, while risk perception is defined as the assessment
of the risk inherent in a situation (Sitkin & Pablo, 1992). These factors are
prominent in behavioral theories of risk that recognise the influence of
organisational context, the problem situation, and an individuals psychological
and social characteristics. Most notably, Sitkin and Pablo (1992) propose a
mediated model of risk-taking, theorising that the effects of a number of
previously examined variables on risk-taking are not direct, but instead are
mediated by risk propensity and risk perception. They argue that the effects
of problem framing and outcome history on risk-taking are mediated by
risk perception and risk propensity, respectively. These relationships had
been overlooked and confounded in prior studies. Subsequent empirical studies
provide supporting evidence for these claims (Sitkin & Weingart, 1995).
These findings have major implications for practice. First, they suggest
that risk-taking is more malleable early in a decision-makers domain career
when he or she has little experience in a particular risk domain. Then, as
domain experience increases over time, risk propensity will tend to become
more stable, supporting the point made by socialisation theorists about the
relative malleability of inexperienced versus experienced actors (March,
1997). This finding is supported by those who question the validity of
investigating risk devoid of situational context in hypothetical situations
(Kuhberger, Schulte-Mecklenbeck, & Perner, 2002). Second, individual or
group decision makers can be purposively selected on the basis of their
outcome histories and risk propensity to influence the likelihood that more
or less risky decisions will be made (Sitkin & Weingart, 1995, p. 1589). This
contradicts the view that risk perception and propensity are stable traits.
Regarding risk perception, Kahneman and Tversky (1979) established the
importance of problem framing as a situationally conditioned variable. In a
series of seminal studies they show that how a particular risk is framed has
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further examined, it is unclear how problem framing affects decision-
making in actual contexts (Sitkin & Weingart, 1995). It is especially important
to identify if a problem is framed as a positive risk or as a negative risk. In
that regard, Sitkin and Weingart (1995) argue that downside risks become
more salient in positively framed situations (inducing risk-avoidance behavior),
whereas upside risks become more salient in negatively framed situations
(inducing risk-seeking behavior). Building on these insights, Mittal and
Ross (1998) further show that positive affect is associated with positive risk
framing, while negative affect is associated with negative risk framing.
Collectively, these findings imply that the way in which problem situations
are framed will have a significant impact on how risks are perceived and felt.
Similar issues arise in relation to the determinants of risk propensity.
Most earlier studies focus on either individual risk orientation as a personality
variable or on objective assessments of risk, and largely ignore the role of a
persons previous risk outcome history and situational context (e.g. Kahneman
& Tversky, 1979). Sitkin and Weingart (1995) challenge this a-historical
approach, and their studies confirm that prior success in taking risks within
a particular problem domain can increase the propensity to take future risks
in that domain (cf. Krueger & Dickson, 1994). Consequently, they argue
that experiential factors must be included in any analysis of risk propensity
(cf. Sitkin & Weingart, 1995). These findings contradict the view that risk
propensity is a stable personality trait and suggests that a persons willingness
to take risks is significantly dependent on their prior experience of risk-
taking. These findings also counter the persistent bias of many studies,
which tend to sanitise decision-making and risk-taking in terms of idealised
standards of rationality and overly simplified hypothetical problem
scenarios (Bazerman, 2001; Kuhberger et al., 2002; McNamara & Bromiley,
1997). Rather, they suggest that the determinants of social cognition, such
as historical, situational, and organisational factors, may be important in
priming and contextualising risk propensity and risk-taking behaviors
(Bandura & Locke, 2003; Mischel & Shoda, 1995). Self-regulation is one
such factor.
Theories of Self-Regulation
In a world where organisational boundaries and networks are becoming
more dynamic, distributed, and societal, social cognitive self-regulation is
increasingly relevant for management studies (Brotherton, 1999; Wood,
2005). Interest in these topics has also been driven by widespread practical
changes in organisational behavior, where individual initiative, teamwork,
and leadership have prompted greater attention towards goal directed
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primary motivation is promotional (to advance and create), or preventative (to
protect and avoid) (Higgins, Friedman, Harlow, Idson, Ayduk, & Taylor, 2001).
Regulatory focus occurs as both a chronic individual variable and a
situational variable (Shah, Higgins, & Friedman, 1998; Van-Dijk & Kluger,
2004). The chronic form largely derives from a persons developmental and
achievement history (Higgins et al., 2001; Higgins & Silberman, 1998).
Importantly, chronic regulatory focus is significantly determined by a
persons accumulated experience in prior goal achievement (Higgins &
Silberman, 1998), which has already been discussed as an antecedent of risk
propensity (Sitkin & Pablo, 1992). At the same time, regulatory focus occurs
as a situational variable, typically manipulated by problem framing that
triggers signal detection mechanisms. Problems framed in terms of gains or
non-gains trigger a situational promotion focus, whereas problems framed
in terms of losses and non-losses trigger a situational prevention focus
(Frster, Higgins, & Idson, 1998). Importantly, situational regulatory focus
is significantly determined by problem framing (Idson & Liberman, 2000),
which has already been identified as an antecedent of risk perception (Sitkin
& Pablo, 1992). Moreover, both the chronic and situational forms of
regulatory focus are uncorrelated and can therefore occur in convergent or
divergent combinations (Higgins & Spiegel, 2005). When the combination is
convergent, a person will possess chronic and situational promotion focus,
or chronic and situational prevention focus. In contrast, when divergent, a
person will possess chronic promotion focus and situational prevention
focus, or chronic prevention focus and situational promotion focus.
Empirical studies show that such convergent and divergent combinations
of chronic and situational regulatory focus may result in different effects
(Keller & Bless, 2006; Pennington & Roese, 2003; Shah et al., 1998). People
with convergent chronic and situational regulatory focus experience greater
motivational strength, either in eagerly approaching gains from a promotion
focus or in vigilantly avoiding losses from a prevention focus. In contrast, people
with divergent regulatory focus experience weaker motivational strength and
more ambiguous goals (see Frster et al., 1998; Idson, Liberman, & Higgins,
2004; Keller & Bless, 2006). Patterns of convergence and divergence also
influence emotional responses (Higgins, Shah, & Friedman, 1997; Idson &
Liberman, 2000). Those with convergent chronic and situational promotion
focus will experience stronger cheerfulness-type emotions when successful, and
stronger dejection-type emotions when unsuccessful, whereas people with
convergent chronic and situational prevention focus will experience stronger
quiescence-type emotions when successful and stronger agitation-type emo-
tions when unsuccessful. Divergent patterns of regulatory focus, in contrast,
may result in confused and ambiguous emotional responses (Brockner & Higgins
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REGULATORY FOCUS AND RISK-TAKING
Higgins and his colleagues (Higgins et al., 2001) argue that regulatory focus
has important implications for decision-making and problem-solving, both
as a chronic individual variable and as a situationally manipulated variable.
For example, Higgins (2002) has shown that people in a promotion focus
will value attainment decisions more highly than avoidance decisions; that
is, they will value decisions made in the pursuit of gains more highly than
decisions made in the avoidance of losses. The opposite tendencies apply for
people in a prevention focus. Separately, Grant and Higgins (2003) show that
promotion focus is related to being eager, risky, and oriented towards attain-
ing gains as positive outcomes, whereas prevention focus is related to being
careful, cautious, and oriented toward avoiding losses as negative outcomes.
While Crowe and Higgins (1997) show that acting from a promotion focus
inclines people to ensure hits and ensure against errors of omission, produc-
ing an exploratory risk-seeking bias and the use of more decision means,
whereas acting from a prevention focus inclines people to ensure correct
rejections and ensure against errors of commission, producing a conserva-
tive risk avoidance bias and the use of fewer decision means (Higgins, 2002).
In another recent study, Kluger et al. (2004) show that under a prevention
focus, feelings of probabilities closely replicate those predicted by prospect
theory; while under a promotion focus, the pattern suggests a general eleva-
tion of felt probabilities, compared to those predicted by prospect theory.
Importantly, regulatory focus theory introduces three sets of related
distinctions that have not been incorporated into earlier models of risky
decision-making. First, regulatory focus theory distinguishes between two
types of orientation towards achievement success. On the one hand, when
acting from a promotion focus, people are motivated to use eagerness
means in pursuing attainment goals as they seek gains and try to avoid non-
gains. On the other hand, when acting from a prevention focus, people are
motivated to use vigilance means in pursuing avoidance goals as they seek
non-losses and try to avoid losses (Higgins & Spiegel, 2005). Second,
regulatory focus theory recognises the situational nature of human agency
by distinguishing between acts of commission versus acts of omission and
their likely outcomes. In particular, when acting from a promotion focus,
people are more inclined to act and thereby avoid errors of omission.
Alternatively, when acting from a prevention focus, people are more inclined
not to act and thereby avoid errors of commission. Third, regulatory focus
stimulates different patterns of emotional responses. From a promotion
focus, success stimulates cheerfulness-type emotions and failure stimulates
dejection-type emotions whereas from a prevention focus success
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When these distinctions are considered together, a promotion focus is
positively associated with performing acts of commission in response to
perceived chances of gains and avoiding errors of omission in response to
perceived chances of non-gains, and success or failure in such pursuits
stimulates cheerfulness or dejection-type emotions, respectively. In contrast,
a prevention focus is positively associated with performing acts of omission
in response to perceived chances of non-losses and avoiding errors of
commission in response to perceived chances of losses, and success or failure
in these pursuits stimulates quiescence or agitation-type emotions, respectively
(Higgins et al., 1999). We contend that these distinctions warrant inclusion
in the analysis of risky decision-making.
Regulatory Focus and Risk Propensity
Recall that chronic promotion and prevention focus are derived from a
persons developmental and achievement history in attaining gains and
avoiding losses, respectively (Higgins et al., 2001). This relationship to
outcome history suggests a link between chronic regulatory focus and risk
propensity. Studies show that a chronic promotion focus entails a propensity
to take greater risks, whereas a chronic prevention focus entails greater risk
aversion (Grant & Higgins, 2003). Other studies show that a persons
chronic regulatory focus influences the perceived moral intensity of outcomes
when committing acts of omission or commission (Camacho, Higgins, &
Luger, 2003). At the same time, Sitkin and his colleagues (Sitkin & Pablo,
1992; Sitkin & Weingart, 1995) show that decision-makers seek risks related
to potential gains if prior risk-seeking actions were successful, and avoid
risks related to potential losses if prior risk-seeking actions were unsuccessful.
It must be noted, however, that like many others, Sitkin and his colleagues
assume that risk-seeking refers to potential gains rather than non-losses,
and that risk avoidance refers to potential losses rather than non-gains.
Notwithstanding this limitation, their findings show that a persons risk-
taking outcome history will significantly influence their propensity to seek
or avoid similar risks in future, thereby sharing common foundations with
chronic regulatory focus.
We extend these findings by distinguishing between a history of risk-
taking achievement in attaining gains and avoiding non-gains (reinforcing
chronic promotion focus), and a history of risk-taking achievement in
avoiding losses and attaining non-losses (reinforcing chronic prevention
focus). First, when acting from a chronic promotion focus, people tend to
approach new tasks as opportunities to attain gains. They are oriented
towards new task goals with eagerness approach means and seek to achieve
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propensity in relation to commission risk (seeking gains that could result
from acting), and a risk-avoidance propensity in relation to omission risk
(avoiding non-gains that could result from failing to act) (cf. Crowe &
Higgins, 1997). Moreover, studies suggest that the stronger the chronic
promotion focus, the stronger the risk propensity in these respects (Higgins
et al., 1999). We therefore contend that chronic promotion focus influences
the effect of outcome history on risk propensity by inclining people to seek
commission risks (defined as the chance of outcomes resulting from acting)
and avoid omission risks (defined as the chance of outcomes resulting from
not acting). We further contend that chronic promotion focus inclines people
towards stronger commission risk-seeking propensity, in comparison to
omission risk-avoiding propensity (cf. Frster et al., 1998; Idson et al., 2004).
Proposition 1a
: Chronic promotion focus is positively related to the propensity
to seek commission risks because they could result in gains.
Proposition 1b
: Chronic promotion focus is positively related to the propensity
to avoid omission risks because they could result in non-gains.
Proposition 1c
: When acting from chronic promotion focus, the propensity
to seek commission risks is stronger than the propensity to avoid omission risks.
On the other hand, when people act from prevention focus, they tend to
perceive new tasks in terms of avoiding potential losses. In other words,
people who act from prevention focus are oriented towards new tasks with
vigilance means and the goal of avoiding negative outcomes (Higgins et al.,
2001). This in turn suggests that people acting from chronic prevention
focus will tend to exhibit a risk-seeking propensity in relation to omission
risks that could result in non-losses, and a risk-avoidance propensity in
relation to commission risks that could result in losses. Thus, we contend
that chronic prevention focus influences the effect of outcome history onrisk propensity by inclining people to seek omission risks and avoid
commission risks. We also contend that chronic prevention focus inclines
people towards stronger commission risk-avoiding propensity, in comparison
to omission risk-seeking propensity.
Proposition 2a
: Chronic prevention focus is positively related to the propensity
to seek omission risks because they could result in non-losses.
Proposition 2b
: Chronic prevention focus is positively related to the propensityto avoid commission risks because they could result in losses.
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Notably, this paper is among the first to make explicit claims regarding
the relationship between outcome history, regulatory focus, and risk propensity
(cf. Higgins, 2002; Kluger et al., 2004). Yet these links are implicitly drawn
by Sitkin and Pablo (1992) when they argue that if decision-makers can link
outcomes to their actions, those who have been successful by being
risk-averse will become increasingly risk-averse, and those who have been
successful by being risk-seeking will become increasingly risk-seeking. As
noted earlier, similar processes underpin the development of chronic
regulatory focus, whereby a developmental history of positive attainment
and reinforcement leads to chronic promotion focus, and a history of
preventative achievement and reinforcement leads to chronic prevention
focus (Higgins et al., 2001; Higgins & Silberman, 1998). These findings also
suggest a deeper role for regulatory focus in risk perception, as we explain
in the next section.
Regulatory Focus and Risk Perception
Framing situations in terms of gains and non-gains triggers a situational
promotion focus, thus inclining people to approach task situations using
eagerness means to attain gains (Crowe & Higgins, 1997; Higgins, 2002).
People then employ more goal pursuit means and have a heightened
awareness of positive commission risk defined as the positive consequences
of acting (achieving gains), as well as a heightened awareness of negative
omission risk defined as the negative consequences of failing to act (achieving
non-gains), whereas framing situations in terms of losses and non-losses
triggers a situational prevention focus, thus inclining people to approach
situations using vigilance means to avoid losses. People then employ fewer
goal pursuit means and have a heightened awareness of positive omission
risk defined as the positive consequences of not acting (achieving non-losses),
as well as a heightened awareness of negative commission risk defined as the
negative consequences of acting (achieving losses) (Higgins, 2002).
These distinctions are directly relevant to problem framing as an antecedent
of risk perception. That is, framing problems in terms of gains or losses
triggers situational regulatory focus which in turn influences the perception
of risk (Keller & Bless, 2006; Shah et al., 1998). First, when acting from
situational promotion focus, people are more inclined to perceive the chance
of gains as positive risk and the chance of non-gains as negative risk.
Alternatively, acting from a situational prevention focus inclines people to
perceive the chance of non-losses as positive risk and the chance of losses
as negative risk (cf. Williams & Voon, 1999; Williams, Zainuba, & Jackson,
2003) It follows that in some circumstances the same potential outcome can
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& Liberman, 2000). Thus, framing risks in terms of gains and non-gains, or
in terms of losses and non-losses, triggers situational promotion and prevention
focus, respectively, which in turn influence whether such risks are perceived
as positive or negative. To date, however, these distinctions have been
largely ignored in studies of risky decision-making. Scholars typically draw
distinctions in terms of outcome valence and ignore signal detection
mechanisms. Consequently, they assume that positive risk refers to the chance
of achieving gains and negative risk refers to the chance of incurring losses
(e.g. Kahneman & Tversky, 2000b; McNamara & Bromiley, 1999; Simon &
Houghton, 2003). In contrast, we argue that depending on a persons
situational regulatory focus, the chance of non-losses can also be perceived
as positive risk from a prevention focus, and the chance of non-gains can
be perceived as negative risk from a promotion focus (Liberman et al., 2005).
These distinctions can also be stated in relation to acts of commission and
omission. From a situational promotion focus, people tend to perceive acts
of omission as negative risks because such acts could lead to non-gains, and
they tend to perceive acts of commission as positive risks because they could
lead to gains. Moreover, they tend to perceive positive commission risk
more intensely than negative omission risk because they regard attaining
gains as more important than avoiding non-gains (see Idson & Higgins,
2000). These tendencies are further amplified because acting from promotion
focus inclines people to more eager pursuit of gains and the use of more
decision means. Therefore, any single act of commission in risky decision-making
is viewed as less critical compared to multiple decision means.
Proposition 3a
: When acting from situational promotion focus, omission
risks are perceived as negative risks because they could result in non-gains.
Proposition 3b
: When acting from situational promotion focus, commission
risks are perceived as positive risks because they could result in gains.
Proposition 3c
: When acting from situational promotion focus, the perception
of positive commission risks is more intense than the perception of negative
omission risks.
On the other hand, a person acting from situational prevention focus will
tend to approach new tasks with a desire to avoid losses. This in turn will
lead to alternative perceptions of omission risk and commission risk. Such
people will tend to perceive acts of omission as positive risks because they
could lead to non-losses. On the other hand, they will tend to perceive acts
of commission as negative risks because they could lead to losses Moreover
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focus leads people to use fewer decision means in order to avoid losses.
Thus, any single act of commission in risky decision-making is viewed as
more critical compared to fewer decision means. We therefore contend that
situational prevention focus influences risk perception.
Proposition 4a
: When acting from a situational prevention focus, omission
risks are perceived as positive risks because they could result in non-losses.
Proposition 4b
: When acting from a situational prevention focus, commission
risks are perceived as negative risks because they could result in losses.
Proposition 4c
: When acting from a situational prevention focus, the perceptionof negative commission risks is more intense than the perception of positive
omission risks.
Regulatory Focus and Emotion in Risky Decision-Making
Regulatory focus also stimulates emotional responses. In fact, Higgins and
his colleagues (Higgins et al., 1999, p. 256) argue that the direct experience
of the particular self-regulatory process working or not working is the
emotion. In support of this contention, studies show that people acting
from chronic or situational promotion focus will experience cheerfulness-type
emotions when successful and dejection-type emotions when unsuccessful,
and will experience more intense emotions in relation to potential gains as
opposed to non-gains. In contrast, people acting from either chronic or
situational prevention focus will experience quiescence-type emotions when
successful and agitation-type emotions when unsuccessful, and will experi-
ence more intense emotions in relation to potential losses as opposed to
non-losses. The intensity of these emotional responses also depends on the
convergence of chronic and situational regulatory focus (Idson et al., 2004;
Keller & Bless, 2006). For example, when acting from both chronic and
situational promotion focus, cheerfulnessdejection emotional responses
will be relatively strong and unambiguous.
However, it is important to recall that chronic and situational regulatory
focus are uncorrelated and may occur in divergent combinations (Higgins
& Spiegel, 2005). It is therefore possible for people to experience mixed
patterns of emotion in relation to risky decision-making tasks. For example,
a person may possess chronic promotion focus in combination with
situational prevention focus. Such a person will then experience a mixture
of cheerfulnessdejection emotions from chronic promotion focus as well as
quiescenceagitation emotions from a situational prevention focus Insofar
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risk perception and risk propensity (cf. Higgins et al., 1999). We contend that
these effects underpin emotional responses in risky decision-making.
First, when acting from a chronic promotion focus, people have a
propensity towards seeking commission risk and avoiding omission risk.
Following the reasoning of Higgins and his colleagues (Higgins et al., 1999),
chronic promotion focus is said to be working in these situations, rather
than not working. It follows that when people act from chronic promotion
focus and seek commission risk or avoid omission risk, they will experience
cheerfulness-type emotions. Furthermore, they will experience such
emotions more intensely when seeking commission risk in comparison to
avoiding omission risk. In contrast, when people act from chronic promotion
focus and do not seek commission risk or do not avoid omission risk, they
will experience dejection-type emotions. These emotions will be more
intense when not seeking commission risk in comparison to not avoiding
omission risk (Frster et al., 1998; Shah, Brazy, & Higgins, 2004).
Proposition 5a
: When acting from a chronic promotion focus, cheerfulness-type
emotions are more intense when seeking commission risk than avoiding
omission risk.
Proposition 5b
: When acting from a chronic promotion focus, dejection-type
emotions are more intense when not seeking commission risk than not avoidingomission risk.
Second, when acting from a chronic prevention focus, people have a
propensity towards seeking omission risk and avoiding commission risk.
Once again, chronic regulatory focus is said to be working in these situations,
rather than not working (Higgins et al., 1999). It follows that when people
act from chronic prevention focus and seek omission risk or avoid commission
risk, they will experience quiescence-type emotions, and experience such
emotions more intensely when avoiding commission risk in comparison toseeking omission risk. In contrast, when people act from chronic prevention
focus and do not seek omission risk or do not avoid commission risk, they
will experience agitation-type emotions, and experience such emotions more
intensely when not avoiding commission risk in comparison to not seeking
omission risk.
Proposition 6a
: When acting from a chronic prevention focus, quiescence-
type emotions are more intense when avoiding commission risk than seeking
omission risk.
P iti 6b
: When acting from a chronic prevention focus agitation type
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BRYANT AND DUNFORD
by creating tendencies towards perceiving omission risk and commission
risk as positive or negative risk. Third, we argue that regulatory focus
underpins complex emotional responses in risky decision-making, depending
on whether regulatory focus is working or not working in relation to risk
propensity and/or risk perception. The fundamental distinction drawn in
each set of propositions is between alternative approaches to acts of omission
and commission, and the different patterns of risk perception, risk propensity,
and associated emotional responses. These proposed relationships are
combined in a new model of risky decision-making in Figure 1. The figure
depicts outcome history as an antecedent of both chronic regulatory focus
and risk propensity, and depicts problem framing as an antecedent of both
situational regulatory focus and risk perception. Figure 1 also shows the
influence of chronic and situational regulatory focus with respect to risk
propensity, risk perception, and emotional responses in risky decision-
making.
The propositions we have developed therefore suggest that risky decision-
making cannot be understood in terms of gains and losses simply defined,
but must take into account the risk-takers regulatory orientation. When
viewed from this perspective, a specific act of commission may be perceived
as a positive risk of gain from a promotion focus, yet perceived as a negative
risk of loss from a prevention focus. Contrariwise, a specific act of omission
may be perceived as a positive risk of non-loss from a prevention focus, yet
perceived as a negative risk of loss from a prevention focus. In previous
studies, these distinctions are rarely drawn (see Kluger et al., 2004).
Moreover, both scenarios can apply to exactly the same problem situation,
and may only differ in terms of the framing conditions and actors
regulatory orientations. Consequently, we contend that the analysis of
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risk-taking must incorporate these distinctions and the historical and situa-
tional factors that influence agents inclinations to commit or omit action.
The proposed model in Figure 1 does so.
DISCUSSION
Our propositions and model have a number of important implications for
future theory development and empirical research. First, building on the
pioneering work of Kahneman and Tversky (1979), many scholars investigate
the role of problem framing in risky decision-making. As noted earlier, this
research typically assumes that positive risk framing refers to chances of
gains and negative risk framing refers to chances of losses. In contrast, we
argue that positive risk can refer to either chances of gains from a promotion
focus, or chances of non-losses from a prevention focus; while negative risk
can refer to either chances of non-gains from a promotion focus, or chances
of losses from a prevention focus (Idson & Liberman, 2000). This implies
that a specific outcome prospect could be perceived as either a negative or
positive risk, depending on the regulatory focus of the perceiver. More
specifically, an act of omission can be perceived as a positive risk from a
prevention focus (chance of non-loss), or perceived as a negative risk from
a promotion focus (chance of non-gain). Alternatively, an act of commission
can be perceived as a positive risk from a promotion focus (chance of gain),
or perceived as a negative risk from a prevention focus (chance of loss).
Previous research conflates these fundamental distinctions between acting
and not acting, thereby failing to uncover important factors in risky
decision-making and their implications for the analysis of agentic behavior
(see Bandura, 2006; Mischel, 2004).
Importantly, our model also suggests that commission risk stimulates
more intense cognitive and emotional responses, in comparison to omission
risk. On the one hand, from a promotion focus, commission risk stimulates
more intense risk-seeking propensity, positive risk perception, and cheerfulness-
type emotions, as people use stronger eagerness approach means with
respect to potential gains. On the other hand, from a prevention focus,
commission risk stimulates more intense risk-avoidance propensity, negative
risk perception, and agitation-type emotions, as people use stronger vigilance
avoidance means with respect to potential losses (see Frster, Grant, Idson,
& Higgins, 2001; Idson & Higgins, 2000). By comparison, omission risk
stimulates less intense risk-avoiding propensity, negative risk perception, and
dejection-type emotions from a promotion focus as people seek to avoid non-
gains, while omission risk stimulates less intense risk-seeking propensity,
positive risk perception and quiescence-type emotions from a prevention focus
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Other conflations abound in the literature with respect to the emotional
responses and felt intensities of risky decision-making. Following Kahneman
and Tversky (1979) once again, scholars typically associate positive emotions
with potential gains and negative emotions with potential losses (Liberman
et al., 2005). However, this analysis conflates the different emotional
responses associated with regulatory focus working or not working (Higgins
et al., 1999). In contrast, our model suggests that positive and negative
emotions occur in relation to both promotion and prevention orientations
in risky decision-making, and that these emotional responses vary in both
nature and intensity depending on the relative strength and degree of
convergence between chronic and situational regulatory focus. For example,
our model suggests that negative dejection-type emotions are associated
with not seeking commission risk from a promotion focus, while negative
agitation-type emotions are associated with not avoiding commission risk
from a prevention focus. That is, depending on a persons regulatory focus,
they will experience very different negative emotions in relation to regulatory
focus not working in relation to perceived commission risk. Apart from
recent work by Higgins and others (Higgins, 2002; Idson & Liberman, 2000;
Kluger et al., 2004), such fundamental distinctions are not made in previous
treatments of risky decision-making.
As a related contribution, our model throws new light on the important
distinction derived from Tversky and Kahnemans (e.g. 1986, 1991)
prospect theory, that losses are felt more intensely than foregone gains.
Our model provides a possible explanation for this effect. Building on the
analysis offered by Higgins and his colleagues (Higgins, 2002; Liberman
et al., 2005), the model suggests that acting from prevention focus results in
more intense negative agitation-type emotions when a person fails to avoid
negative commission risk (thus incurring losses); whereas, acting from pro-
motion focus results in less intense negative dejection-type emotions when a
person fails to avoid negative omission risk (thus foregoing gains). This
constitutes a novel contribution to the explanation of these observed effects.
Given the importance of these phenomena within the study of risky
decision-making, we encourage researchers to explore these proposed
relationships further.
Additional implications flow from our model with respect to the interaction
of emotion and heuristic bias in risky decision-making. The model suggests
that when acting from promotion focus, a persons actual and anticipatory
emotional response may strengthen biases that inflate the chances of gains
from acts of commission and deflate the chances of non-gains from acts of
omission. Alternatively, our model suggests that when acting from prevention
focus a persons actual and anticipatory emotional response may strengthen
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suggest that these effects would be enhanced because regulatory focus is
thus concurrent with heuristic biases as goal pursuit means (Idson et al.,
2004). If these arguments are correct, then regulatory focus underpins
fundamental patterns of cognitiveaffective interaction that have been
ignored in most prior studies of heuristic bias in risky decision-making. We
therefore welcome studies that start to address these aspects of risk-taking
(e.g. Bryant, 2007; Higgins, 2000a; Kluger et al., 2004).
Related implications flow for strategic decision-making. Studies show
that positive emotion inclines decision-makers to frame situational risks
more positively, yet leads to risk-avoidance owing to the desire to maintain
a positive emotional state (Mittal & Ross, 1998; Williams et al., 2003). A
reverse pattern occurs in relation to negative emotion, which encourages
negative risk framing and greater risk-taking owing to the desire to improve
ones emotional state. However, these studies conflate the important
distinction between cheerfulnessdejection-type emotions and quiescence
agitation-type emotions under promotion or prevention focus, respectively.
That is, depending on the decision-makers dominant regulatory orientation,
he or she will experience different positive and negative emotions in
strategic decision-making. For example, if an executive acts from prevention
focus, he or she would be inclined to experience positive quiescence-
type emotions when seeking risks of omission; yet an executive acting from
promotion focus would be inclined to experience negative dejection-type
emotions when not avoiding the equivalent risks of omission. Therefore, an
omission risk can be associated with either a positive or negative emotional
response, depending on the decision-makers regulatory orientation. These
complex relations warrant attention in future research into the role of
emotion in strategic decision-making and the influence of emotional climate
on these processes (see Brockner & Higgins, 2001; Wallace & Gilad, 2006).
In summary, our model suggests that complex psychosocial, historical,
and situational factors require greater attention in future research, because
these factors are among the antecedents of regulatory focus. However, risky
decision-making has often been studied experimentally using contrived
scenarios that are devoid of situational and historical context (Bazerman,
2001; Williams et al., 2003). In contrast, we argue that the study of risky
decision-making requires close attention to these factors. Therefore we
encourage researchers to incorporate these elements into future research
design. This is especially important for research into specific task domains
such as organisational and management decision-making, where contextual
factors appear to play a major role in risk-taking (March & Shapira, 1987;
Sitkin & Pablo, 1992) and situational regulatory focus (Brockner & Higgins,
2001)
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BRYANT AND DUNFORD
and social settings. Instead of assuming that risk perception and risk
propensity are more or less stable and fixed, organisations and individuals
could adopt social cognitive strategies that may alter risk-taking behaviors
through reinforcing and/or priming regulatory focus. For example, by
making appropriate interventions that influence situational regulatory
focus, people may be led to frame risks as more or less positive or negative
in particular problem situations (Higgins & Spiegel, 2005). Other techniques
could be employed to encourage or discourage access to chronic regulatory
focus, thereby influencing a persons risk propensity. If such techniques can
be developed, they would provide new management tools in situations
where people needed to be more concerned with either avoiding losses from
a prevention focus, such as insurance and credit risk, or attaining gains
from a promotion focus, such as sales and marketing campaigns.
Conclusion
We took as a starting point our agreement with the behavioral critique of
the classical Bayesian assumptions that still frame much of the debate about
risk-taking (see Gigerenzer, 1996; Kahneman & Tversky, 1996). These
assumptions include the belief that complete information is potentially
available, that rationality is ideally unbounded and objective, and that
human decision-making is primarily aimed at utility maximisation. This
classical perspective also assumes that all problem situations share the same
fundamental risk characteristics. In the past, those assumptions led to a
distorted view of the risk-taking process (Schwartz, 2002) and skewed the
analysis of risk-taking by neglecting psychosocial factors and situational
variables. They also failed to recognise that people have different risk
responses and outcome preferences reflecting psychosocial factors that
include self-regulatory orientation.
In response to these limitations of classically inspired theories of risk,
numerous scholars have developed models that seek to incorporate the
situational and psychosocial factors that influence risky decisions. As a
result, we now have a far deeper understanding of the role played by cognitive
biases, affective states, achievement outcome history, dispositional prefer-
ences, and situational factors. However, there is still much work to do and
significant gaps remain. In seeking to advance understanding of these processes,
this paper investigates the role of regulatory focus in risky decision-making.
It argues that regulatory focus plays a complex role in risky decision-
making. In particular, the paper argues that chronic regulatory focus
influences risk propensity, and that situational regulatory focus influences
risk perception In addition the paper argues that regulatory focus working
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355
summarises these arguments and the propositions derived from them.
Numerous implications follow for those fields concerned with the analysis
and management of risk. We encourage future researchers to expand and
test the model and propositions derived in this paper.
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