Registered Training Organisations (Rtos)
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Registered Training Organisations (RTOs)
All RTOs are registered and audited against the AQTF standards for RTOs
It is a requirement of registration for an RTO to document business and strategic plans
An RTO needs to have documented strategies, processes, policies and procedures to ensure efficient and equitable practices
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Quality arrangements for clients include:
Enrolment and induction or orientation Complaints, grievances and appeals Assessment, including recognition of prior
learning (RPL), pre-assessment and appeals
Identification of training support requirements, for example language, literacy or numeracy needs
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Quality arrangments cont…
Fees Privacy Access and equity Welfare and guidance Issuance of qualifications Recognition or qualifications, credit and
articulation arrangements
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Policies & procedures include:
Risk management Continuous improvement Occupational health & safety (OHS) Equal employment opportunity (EEO) Discrimination and workplace harassment Staff disciplinary procedures
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Policies & procedures cont…
Financial management Records management Management of educative material (including
version control) Recruitment and induction of staff Staff qualifications Professional and staff development
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Ethical and legal responsibilities may include:
Compliance with relevant Commonwealth and State/Territory legislation including OHS, EEO, anti-discrimination, State or Territory VET Acts and overseas students (CRICOS)
Compliance with industrial awards, enterprise agreements, employer contracts
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Ethical and legal responsibilities cont… Meeting environmental standards Duty of care Providing support to learners appropriate to
their needs Maintaining client privacy and confidentiality The Code of Practice for Assessors