Regional Provider Guide Western Region - MasspartnershipRegional Provider Guide Western Region...
Transcript of Regional Provider Guide Western Region - MasspartnershipRegional Provider Guide Western Region...
Regional Provider Guide
Western Region
Massachusetts Behavioral Health Partnership Western Region Office
1259 East Columbus Avenue, Suite 202 Springfield, MA 01105
(413) 858-8600 (888) 856-6277
Fax (855) 818-1248 www.masspartnership.com
Updated: 3/31/2019
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
2 W Rev. 3/31/2019
Table of Contents
Topic Page
Introduction 3
Emergency Services Program (ESP), Mobile Crisis Intervention (MCI), Community Crisis Stabilization Program (CCS)
4 – 8
Urgent Outpatient Services (UOS) 9
Outpatient Mental Health and Substance Use Disorder Services 10 – 25
Community Support Program (CSP) 26 – 27
Recovery Support Navigator (RSN) 28
Recovery Coach (RC) 29
Community Support Program for People Experiencing Homelessness (CSPECH) 30
Applied Behavior Analysis (ABA) 31 – 32
Intensive Care Coordination (ICC) 33
Family Support and Training (FS&T) 34
In-Home Behavioral Services (IHBS) 35
Therapeutic Mentoring Services (TM) 36 – 37
In-Home Therapy Services (IHT) 38 – 39
Community-Based Acute Treatment (CBAT) for Children and Adolescents 40
Intensive Community-Based Acute Treatment (ICBAT) for Children and Adolescents 41
Dialectical Behavioral Therapy (DBT) 42
Psychiatric Intensive Outpatient Program (PIOP) 43
Psychiatric Day Treatment Program (PDTP) for Adults and Adolescents 44
Partial Hospitalization Program (PHP) 45
Child/Adolescent Inpatient Mental Health Services 46
Adult Inpatient Mental Health Services 47
Structured Outpatient Addiction Program (SOAP) 48
Enhanced Structured Outpatient Addiction Program for Homeless Members (Enhanced SOAP) 49
Enhanced Structured Outpatient Addiction Program for Adolescents (Enhanced SOAP) 50
Acute Treatment Services for Substance Use Disorder (ATS) 51
Acute Treatment Services (ATS) for Pregnant Women 52
Clinical Stabilization Services for Substance Use Disorders (CSS) Level III.5 53
Residential Rehabilitation Services (RRS) for Substance Use Disorders 54 – 55
Outpatient Detoxification 56
Methadone Treatment 57
Level IV Medically Managed Detoxification 58
Acupuncture Detoxification 59
Enhanced Acute Treatment Services (E-ATS) for Individuals with co-occurring addiction and mental health disorders
60
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
3 W Rev. 3/31/2019
Introduction Our regional team is pleased to provide you with the Regional Provider Guide. It contains an overview of the wide range of mental health and substance use disorder treatment programs that make up MBHP’s provider network in our region. It also includes a listing of specific providers for each service type and phone numbers of our network providers. We hope you find this regional guide helpful and easy to use. Please feel free to call our regional office with any questions or concerns that you might have. We can answer questions about different types of care that are available. Our goal is to provide high levels of customer service, both to the Members and to the providers we serve. This site allows you to access the guides for other regions across the state if you need them. The web site also features a provider search function which can further assist you in locating providers, including those with particular specialties. The regional guides are updated minimally every six months; therefore, they may not reflect all recent changes in the provider network. For the most immediate questions and updates, please contact your regional representative (see list below).
MBHP Regional Offices
TITLE NAME PHONE NUMBER
Provider Quality Regional Director Jennifer LaRoche, LICSW (508) 890-6406
Provider Quality Manager Kevin Weir, LMHC, LADC1 (413) 858-8601
Provider Quality Manager Katherine Oscar, LICSW (413) 858-8605
Provider Quality Manager Kate Hildreth-Fortin, MSW, LICSW (413) 858-8606
Youth Regional Network Manager Debbie Williams, LMHC (413) 858-8603
Regional Care Management Program Supervisor Kate Flanagan-Helmes, RN, BSN, MA (617) 790-4019
Primary Care Clinician Support Manager Sarah Drenzek, LMHC (413) 858-8612
Administrative Assistant Lynne Aronson (413) 858-8600
List of Cities/Towns in the Western Region
Adams, Agawam, Amherst, Ashfield, Athol, Becket, Belchertown, Bernardston, Blandford, Buckland, Charlemont, Cheshire, Chester, Chesterfield, Chicopee, Colrain, Conway, Cummington, Dalton, Deerfield, East Longmeadow, Easthampton, Egremont, Erving, Florence, Florida, Goshen, Granby, Granville, Great Barrington, Greenfield, Hadley, Hampden, Hatfield, Heath, Hinsdale, Holyoke, Huntington, Lanesborough, Lee, Lenox, Leverett, Longmeadow, Ludlow, Middlefield, Monroe, Monson, Montague, Monterey, New Marlborough, New Salem, North Adams, Northampton, Northfield, Orange, Otis, Palmer, Petersham, Pittsfield, Plainfield, Richmond, Rowe, Royalston, Russell, Sandisfield, Savoy, Sheffield, Shelburne, Shutesbury, South Hadley, Southhampton, Southwick, Springfield, Stockbridge, Sunderland, Tyringham, Ware, Warwick, Wendell, West Springfield, West Stockbridge, Westfield, Whately, Wilbraham, Williamsburg, Williamstown, Windsor, and Worthington
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
4 W Rev. 3/31/2019
Emergency Services Program (ESP) The Massachusetts Behavioral Health Partnership (MBHP) coordinates with Emergency Services Programs (ESPs) across the Commonwealth. These programs are located within the four DMH Areas across the state. The Emergency Services Program (ESP) provides crisis assessment, intervention, and stabilization services 24-hours per day, seven days per week, and 365 days per year (24/7/365) to individuals of all ages who are experiencing a behavioral health crisis. The purpose of the ESP is to respond rapidly, assess effectively, and deliver a course of treatment intended to promote recovery, ensure safety, and stabilize the crisis in a manner that allows an individual to receive medically necessary services in the community, or if medically necessary, in an inpatient or 24-hour diversionary level of care. In all encounters with an individual in crisis, the ESP will provide a core service including crisis assessment, intervention, and stabilization. In doing so, the ESP will conduct a crisis behavioral health assessment and offer short-term crisis counseling that includes active listening and support. The ESP provides solution-focused and strengths-oriented crisis intervention aimed at working with the individual and his/her family and/or other natural supports to understand the current crisis, identify solutions, and access resources and services for comfort, support, assistance, and treatment. The ESP arranges the behavioral health services that the individual selects to further treat his/her behavioral health condition based on the assessment completed and the individual’s demonstrated medical need. The ESP coordinates with other involved service providers and/or newly referred providers to share information (with appropriate consent) and make recommendations for the treatment plan. The ESP also provides the individual and his/her family with resources and referrals for additional services and supports, such as recovery-oriented and consumer-operated resources in their community. While it is expected that all ESP encounters minimally include the three basic components of crisis assessment, intervention, and stabilization, crisis services require flexibility in the focus and duration of the initial intervention, the individual’s participation in the treatment, and the number and type of follow-up services. Access to Service: Any individual or agency (i.e., MBHP Member, provider, state agency, etc.)
may contact or may refer someone to an ESP (Emergency Services Program) for evaluation.
Mobile Crisis Intervention (MCI) Mobile Crisis Intervention is the youth-serving (under the age of 21) component of an Emergency Services Program (ESP) provider. Mobile Crisis Intervention will provide a short-term service that is a mobile, onsite, face-to-face therapeutic response to a youth experiencing a behavioral health crisis for the purpose of identifying, assessing, treating, and stabilizing the situation and reducing immediate risk of danger to the youth or others consistent with the youth’s risk management/safety plan, if any. This service is provided 24-hours a day, 7 days a week. The service includes: a crisis assessment; development of a risk management/safety plan, if the youth/family does not already have one; up to 72 hours of crisis intervention and stabilization services including: onsite, face-to-face, therapeutic response, psychiatric consultation, and urgent psychopharmacology intervention, as needed; and referrals and linkages to all medically necessary behavioral health services and supports, including access to appropriate services along the behavioral health continuum of care. For youth who are receiving Intensive Care Coordination (ICC), Mobile Crisis Intervention staff will coordinate with the youth’s ICC care coordinator throughout the delivery of the service. Mobile Crisis Intervention also will coordinate with the youth’s primary care physician, any other care management program, or other behavioral health providers providing services to the youth throughout the delivery of the service.
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
5 W Rev. 3/31/2019
Access to Service: Any individual or agency (i.e., MBHP Member, provider, state agency, school, etc.) may contact or may refer someone to an ESP (Emergency Services Program) for evaluation.
Community Crisis Stabilization Program (CCS) The adult Community Crisis Stabilization program (CCS) provides staff-secure, safe, and structured crisis stabilization and treatment services in a community-based program that serves as a medically necessary, less restrictive, and voluntary alternative to inpatient psychiatric hospitalization. This program serves adults ages 18 and older, including youth ages 18-21 under the Children’s Behavioral Health Initiative (CBHI). Adult CCS provides a distinct level of care where primary objectives of the active multi-disciplinary treatment include restoration of functioning; strengthening the resources and capacities of the individual, family, and other natural supports; timely return to a natural setting and/or least restrictive setting in the community; development/strengthening of an individualized risk management/safety plan; and linkage to ongoing, medically necessary treatment and support services. Adult CCS staff provides continuous observation of, and support to, individuals with mental health or co-occurring mental health/substance use conditions who might otherwise require treatment in an inpatient psychiatric setting and would benefit from short-term and structured crisis stabilization services. Services at this level of care include crisis stabilization; initial and continuing bio-psychosocial assessment; care management; psychiatric evaluation and medication management; peer-to-peer support; and mobilization of natural supports and community resources. CCS services are short-term, providing 23-hour observation and supervision, and continual re-evaluation. This program is required to have a home-like, consumer-friendly, and comfortable environment that is conducive to recovery. CCS staff provides psycho-education, including information about recovery, rehabilitation, crisis self-management, and how to access recovery and rehabilitation services available in the individual’s specific community. Guided by the treatment preferences of the individual, CCS staff actively involves family and other natural supports at a frequency based on individual needs. Treatment is carefully coordinated with existing and/or newly established treatment providers. In the case of young adults who are involved with, or who are referred for, CBHI services – including ICC – CCS staff will accommodate and participate in team meetings. Note that the primary differences between CCS and inpatient level of care is the acuity of the consumer, the unlocked setting, the level of psychiatry services, and an absence of immediate need for hospital-based diagnostic tests or general medical treatment. Admissions to the CCS occur 24/7/365 based on determinations made by mobile and site-based Emergency Services Program (ESP) staff. Discharges from the CCS occur 24/7/365, and discharge processes include efficiencies that maximize service capacity. Readiness for discharge is minimally evaluated on a daily basis, and the length of stay is expected to be very brief. Access to Service: ESP (Emergency Services Program) evaluation required
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
6 W Rev. 3/31/2019
WESTERN MASSACHUSETTS
Area: The Berkshires 24-hour access number: (800) 252-0227
ESP Provider: The Brien Center for Mental Health and Substance Abuse ESP Director: Rebecca Phelps (413) 629-1062 [email protected]
Mobile Crisis Intervention Manager: April Gardner (413) 447-2024 [email protected]
Service Locations Operating Hours Cities/Towns in Area The Brien Center Community-Based Location
24/7
Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesboro,
Lee, Lenox, Monroe, Monterey, Mount Washington, New Ashford, New Marlboro,
North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield,
Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, and Windsor
34 Pomeroy Ave
Pittsfield, MA 01201 (800) 252-0227
(413) 499-0412
Fax (413) 499-0995
The Brien Center Community-Based Location
8 a.m. – 12 a.m.
7 days/week
66 West Street
Pittsfield, MA 01201 (800) 252-0227
(413) 499-0412
Fax (413) 447-3245
The Brien Center Community-Based Location
9 a.m. - 5 p.m.
weekdays
124 American Legion Drive
North Adams, MA 01247 (800) 252-0227
(413) 664-4541
Fax (413) 662-3311
The Brien Center Community-Based Location
9 a.m. - 5 p.m.
weekdays
60 Cottage Street
Great Barrington, MA 01230 (800) 252-0227
(413) 664-4541
Fax (413) 528-8187
The Brien Center Community Crisis Stabilization Program
24/7 34 Pomeroy Ave
Pittsfield, MA 01201 (800) 252-0227
(413) 499-0412
Fax (413) 499-0995
Area: Greenfield 24-hour access number: (800) 562-0112
ESP Provider: Clinical & Support Options ESP Director: Dan Sontag (413) 774-5411 [email protected] Fax: (413) 773-8429
Assistant Program Director: Kristin Smith (413) 774-5411 [email protected]
Mobile Crisis Intervention Manager: Ashley Adam (413) 774-5411 [email protected]
Service Locations Operating Hours Cities/Towns in Area Clinical & Support Options Community-Based
Location
24/7
Ashfield, Athol, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath,
Leverett, Leyden, Millers Falls, Montague, New Salem, Northfield, Orange, Petersham,
Phillipston, Rowe, Royalston, Shelburne,
298 Federal St., Condo B3
Greenfield, MA 01301 (800) 562-0112
(413) 774-5411
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
7 W Rev. 3/31/2019
Fax (413) 773-8429
Shutesbury, Sunderland, Turners Falls, Warwick, Wendell, and Whately
Clinical & Support Options Community-Based
Location
8 a.m. – 8 p.m.
weekdays
491 Main Street
Athol, MA 01331 (800) 562-0112
(978) 249-9490
Fax (978) 249-3139
Clinical & Support Options Community Crisis Stabilization Program
24/7 298 Federal St., Condo B3
Greenfield, MA 01301 (800) 562-0112
(413) 774-5411
Fax (413) 773-8429
Area: Northampton 24-hour access number: (844) 788-6470
ESP Provider: Clinical & Support Options ESP Director: Debra DeMuth (413) 586-5382, Ext. 3501 [email protected]
Mobile Crisis Intervention Manager: Amber Gahn (413) 586-5555 [email protected]
Service Locations Operating Hours Cities/Towns in Area Clinical & Support Options Community-Based
Location
24/7
Amherst, Chesterfield, Cummington, Easthampton, Florence, Goshen, Hadley,
Hatfield, Middlefield, Northampton, Pelham, Plainfield, Westhampton, Williamsburg, and
Worthington
29 North Main Street
Florence, MA 01062 (800) 322-0424
(413) 586-5555
Fax (413) 586-2723
Clinical & Support Options Community Crisis Stabilization Program
24/7 29 North Main Street
Florence, MA 01062 (800) 322-0424
(413) 586-2973
Fax (413) 582-6893
Area: Southern Pioneer Valley 24-hour access number: (800) 437-5922
ESP Provider: Behavioral Health Network ESP Director: TBD
Assistant ESP Director: Matthew Leone (413) 301-9390 [email protected]
Asst. ESP Director/Mobile Crisis Intervention Manager: Hallie-Beth Hollister (413) 271-8075 [email protected]
Service Locations Operating Hours Cities/Towns in Area Behavioral Health Network Community-Based
Location
24/7
Agawam, Belchertown, Blandford, Bondsville, Chester, Chicopee, East
Longmeadow, Granby, Granville, Hampden, Holyoke, Huntington, Indian Orchard,
Longmeadow, Ludlow, Monson, Montgomery, Palmer, Russell, South
Hadley, Southampton, Southwick, Springfield, Thorndike, Three Rivers,
Tolland, Ware, Westfield, West Springfield, and Wilbraham,
417 Liberty Street
Springfield, MA 01104 (800) 437-5922
(413) 733-6661
Fax (413) 733-7841
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
8 W Rev. 3/31/2019
Behavioral Health Network Community-Based
Location
24/7
Carson Center
77 Mill Street
Westfield, MA 01085 (800) 437-5922
(413) 568-6386 Fax (413) 572-4144 Behavioral Health Network Community Crisis Stabilization Program
24/7 417 Liberty Street
Springfield, MA 01104 (800) 437-5922
(413) 733-6661
Fax (413) 733-7841
Behavioral Health Network Community Crisis Stabilization Program
24/7
Carson Center
77 Mill Street
Westfield, MA 01085 (800) 437-5922
(413) 568-6386
Fax (413) 572-4144
Behavioral Health Network Community Crisis Stabilization Program
24/7 40 Bobala Road
Holyoke, MA 01104 (800) 437-5922
(413) 532-8016
Fax (413) 532-8205
Every ESP provides behavioral health crisis assessment, intervention and stabilization services, 24 hours per day/7 days per week/365 days per year, through four service components: Mobile Crisis Intervention (MCI) services for youth, adult mobile services, ESP community-based locations, and Community Crisis Stabilization (CCS) services for ages 18 and over. The operating hours for the ESP community-based locations and CCS programs are noted above. The operating hours for Mobile Crisis Intervention services for youth are 24 hours per day/7 days per week at any and all locations. The operating hours for adult mobile services are 24 hours per day/7 days per week: during this time period, mobile services will be available from 7 a.m. to 8 p.m. at any/all locations, and from 8 p.m. to 7 a.m. this service will be available in residential programs and hospital emergency departments. All ESP service components and locations may be accessed through the ESP's toll-free number. Where applicable, local numbers for specific locations have also been provided above. It is recommended that individuals and families call the ESP's toll-free number first, so the ESP can help them access the most appropriate services.
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
9 W Rev. 3/31/2019
Urgent Outpatient Services (UOS) Urgent Outpatient Services (UOS) are for Members of all ages who are NOT experiencing a mental health or substance use emergency, but they feel they need an appointment sooner than waiting for a routine outpatient appointment. UOS appointments are provided within one business day and include an assessment and intervention geared toward decreasing and/or managing urgent concerns and immediate symptoms. Members using UOS will also be provided with referrals to any needed services including outpatient services, community supports, etc. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Provider) Facility City/Town Phone # Contact Person Ages
Behavioral Health Network
Springfield Holyoke
(413) 272-1866 (413) 733-6661 (413) 733-6661
Shift Supervisor at Springfield ESP
All ages
The Brien Center Pittsfield (333 East St.) Pittsfield (251 Fenn St.) North Adams (25 Marshall St.)
(413) 629-1038 (413) 629-1129 (413) 629-1245 (413) 499-0412 (413) 664-4541 Main #: (413) 499-0412
Candra Tuladhar Tina Gaetani Metta Burpee Nancy Apkin
Ages 19+ Ages 0-18 All ages
BHN Carson Center for Human Services
Westfield Ware
(413) 568-6141 (413) 967-6241
Allison Cook Sue Mega
All ages All ages
Clinical and Support Options
Athol Northampton Springfield
(978) 249-9490 (413) 582-0417 (413) 737-9544, Ext. 3011
Brian Gordon Intake Jane Lynch
All ages
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
10 W Rev. 3/31/2019
Outpatient Mental Health and Substance Use Disorder Services Outpatient Mental Health and Substance Use Disorder Services are those behavioral health services that are rendered in an ambulatory care setting such as an office, clinic environment, Member’s home, or other locations appropriate to the provision of services for psychotherapy or counseling. Services focus on the restoration, enhancement and/or maintenance of a Member’s level of functioning and the alleviation of symptoms that significantly interfere with functioning in at least one area of the Member’s life (e.g., familial, social, occupational, educational). The goals, frequency, and length of treatment will vary according to the needs of the Member and the response to treatment. A clear treatment focus, measurable outcomes, and a discharge plan (including the identification of realistic discharge criteria) will be developed as part of the initial assessment and treatment-planning process and will be evaluated and revised as necessary. [Note: Please refer to the MBHP Monthly Outpatient Access Report for this region for more information regarding service types, including cultural/linguistic capacity and available groups.] Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Provider)
Outpatient Facilities and Group Practices
Facility City/Town Phone # Service Type Ages
African Diaspora Mental Health Association, LLC
Springfield (413) 650-5858 Licensed Clinic Mental Health
All Ages Foreign Languages: Somali, Sudanese
Baystate Medical Practices BMP Northern Edge Adult & Pediatric Medicine BMP Quabbin Pediatrics BMP Quabbin Adult Medicine Baystate Griswold Center Baystate Hospital Medicine Wing BMP Wilbraham Adult Medicine
Springfield Greenfield East Longmeadow Springfield Ware Belchertown Palmer Palmer Ludlow Wilbraham
(413) 794-7035 (413) 773-2022 (413) 525-4555 (413) 794-8777 (413) 967-2040 (413) 323-7212 (413) 284-5285 (413) 283-8761 (413) 370-8699 (413) 596-5550
Licensed Clinic Mental Health
All Ages
BHN – Agawam Counseling Center Agawam (413) 786-6410 Licensed Clinic Mental Health
All Ages
BHN – Child Guidance Clinic Springfield (413) 732-7419 Licensed Clinic Mental Health
Children and Adolescents
BHN – Mt. Tom Health Center
Holyoke
(413) 536-5473
Licensed Clinic Mental Health and Substance Use Disorder
All Ages
BHN – Mt. Tom City Clinic Holyoke (413) 532-0389 Licensed Clinic Mental Health
All Ages
BHN – The Sloan Clinic
Springfield (413) 733-1431 Licensed Clinic Substance Use Disorder
All Ages
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
11 W Rev. 3/31/2019
Facility City/Town Phone # Service Type Ages
African Diaspora Mental Health Association, LLC
Springfield (413) 650-5858 Licensed Clinic Mental Health
All Ages Foreign Languages: Somali, Sudanese
BHN – Liberty Street Clinic Springfield (413) 734-3151 Licensed Clinic Mental Health
Adults
BHN – School Street Counseling Institute
Springfield (413) 732-7419 Licensed Clinic Mental Health
All Ages
BHN -The Carson Center for Human Services
Westfield (413) 568-6386 Licensed Clinic Mental Health and Substance Use Disorder
Adults
BHN -The Carson Center/Valley Human Services
Ware (413) 967-6241 Licensed Clinic Mental Health
All Ages
BHN -The Carson Center for Children and Youth
Westfield (413) 568-1421 Licensed Clinic Mental Health
Children and Adolescents
Caring Health Center Springfield (3 Locations)
(413) 732-1100 Licensed Clinic Mental Health
All Ages
Center for Psychological and Family Services
Springfield (413) 739-0882 Licensed Clinic Mental Health
All Ages
Center for Human Development
Springfield (Pine Street) Springfield (State Street) Holyoke (Appleton Street) Holyoke (Main St) West Springfield Easthampton Orange Athol
(413) 737-1426 (413) 624-1602 (413) 420-2302 (413) 316-1445 (413) 737-4718 (413) 529-1764 (978) 544-2148 (978) 830-4123
Licensed Clinic Mental Health
All Ages
Clinical and Support Options
Greenfield Springfield Pittsfield Northampton Athol
(413) 774-1000 (413) 737-9544 (413) 236-5656 (413) 582-0471 (978) 249-9490
Licensed Clinic Mental Health and Substance Use Disorder
All Ages
Community Services Institute Springfield (413) 739-5572 Licensed Clinic Mental Health and Substance Use Disorder
All Ages
Crossroads Springfield (413) 739-1611 Licensed Clinic Mental Health
All Ages
Cutchins Center for Children and Families
Northampton (413) 587-3265 Licensed Clinic Mental Health
Children and Adolescents
CT Family Care Services, LLC Springfield (413) 285-8722 Licensed Clinic Mental Health
All Ages
Gandara Mental Health Center
Springfield Springfield
(413) 736-0395 (413) 732-2120
Licensed Clinic Mental Health and Substance Use Disorder
All Ages
Licensed Clinic Substance Use Disorder
Adults
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
12 W Rev. 3/31/2019
Facility City/Town Phone # Service Type Ages
African Diaspora Mental Health Association, LLC
Springfield (413) 650-5858 Licensed Clinic Mental Health
All Ages Foreign Languages: Somali, Sudanese
The Griswold Center Palmer (413) 284-5285 Licensed Clinic Mental Health and Substance Use Disorder
All Ages
Heywood Medical Group, Inc. - Quabbin Retreat
Petersham (978) 724-0010 Licensed Clinic Mental Health
All Ages
Hilltown Community Health Centers
Worthington Huntington
(413) 667-3009 (413) 667-3009
Licensed Clinic Mental Health
All Ages
Institute for Health and Recovery Springfield (413) 301-6173 Licensed Clinic Mental Health
All Ages
James Levine and Associates South Hadley (413) 534-7400 Licensed Clinic Mental Health
All Ages
Jewish Family Service of Western Mass.
Springfield (413) 737-2601 Licensed Clinic Mental Health
Adults
Key Program Springfield (413) 781-6485 Licensed Clinic Mental Health
All Ages
Living Water Counseling Center Holyoke (413) 315-3194 Licensed Clinic Mental Health
All Ages
MSPCC
Holyoke (413) 532-9446 Licensed Clinic Mental Health
All Ages
New Life Center for Recovery
Indian Orchard (Springfield)
(413) 304-2077 Licensed Clinic Substance Use Disorder
All Ages
Northeast Center for Youth and Families
Easthampton (413) 529-7311 Licensed Clinic Mental Health
Children and Adolescents
Northampton Center for Couples Therapy
Florence, Northampton
(413) 586-2300 Licensed Clinic Mental Health
Adults
Providence Hosp. Substance Abuse Outpatient Center
Holyoke (413) 539-2973 Licensed Clinic Mental Health and Substance Use Disorder
Adults
River Valley Counseling Ctr.
Holyoke Chicopee Springfield Easthampton
(413) 540-1100 (413) 594-2141 (413) 737-2437 (413) 540-1210
Licensed Clinic Mental Health
All Ages
ServiceNet Outpatient
Northampton Greenfield Holyoke Amherst Pittsfield
(413) 584-6855 (413) 772-2935 (413) 533-5201 (413) 549-0095 (413) 442-4003
Licensed Clinic Mental Health and Substance Use Disorder
All Ages
South Bay Community Services Pittsfield Springfield
(413) 418-2300 (413) 495-1500
Licensed Clinic Mental Health
All Ages
Sunrise Behavioral Health Clinic Springfield (413) 285-8586 Licensed Clinic Mental Health
All Ages
The Brien Ctr. for MH and SA Services – Child & Adolescent Center
Pittsfield (413) 496-9671 Licensed Clinic Mental Health and Substance Use Disorder
Children and Adolescents
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
13 W Rev. 3/31/2019
Facility City/Town Phone # Service Type Ages
African Diaspora Mental Health Association, LLC
Springfield (413) 650-5858 Licensed Clinic Mental Health
All Ages Foreign Languages: Somali, Sudanese
The Brien Ctr.– North County North Adams (413) 664-4541 Licensed Clinic Mental Health and Substance Use Disorder
All Ages
The Brien Ctr.– South County Great Barrington (413) 528-9155 Licensed Clinic Mental Health and Substance Use Disorder
All Ages
Therapeutic Connection East Longmeadow
(413) 525-1711 Licensed Clinic Mental Health
All Ages
Valley Medical Group
Greenfield Florence Amherst Easthampton
(413) 774-6301 (413) 585-5431 (413) 256-4441 (413) 529-9300
Licensed Clinic Mental Health
All Ages
Psychiatrists
Psychiatrists Practice City/Town Phone #
Abbott, George Edward The Family Connections Center Northampton (413) 586-0411
Ackerman, Tedd Holyoke (413) 534-2697
Angang, Stuart A. Baystate Behavioral Health Adult Springfield (413) 794-7035
Chorowski, Max Longmeadow (413) 567-9355
Cohen, Lewis M. Baystate Behavioral Health Adult Springfield (413) 794-5555
Daly, Stephanie M. Baystate Behavioral Health Child Springfield (413) 794-8310
Engstrom, Frederick W. Baystate Behavioral Health Adult Springfield (413) 794-5555
Eskander, Emad H. Dr. E.H. Eskander and Associates, PC W. Springfield (413) 455-2948
Fanton, John H. Baystate Behavioral Health Springfield (413) 794-5555
Fischel, Steven Victor Baystate Behavioral Health Adult Springfield (413) 794-5555
Fyler, Jennifer L. BMP Greenfield Family Medicine Valley Medical Group, PC
Greenfield (413) 773-2022 (413) 774-6301
Franklin, Gerald S. Baystate Griswold Center Palmer (413) 284-5285
Gaitskill, Kim Easthampton (978) 852-7651
Gallant, Stephen J. Valley Medical Group, PC Northampton Health Center
Florence (413) 586-8400
Graham-Brown, Alice Holyoke (413) 534-2697
Greenberg, Stephen Baystate Medical Practice Palmer (413) 284-5285
Halperin, Peter Northampton Greenfield
(413) 584-2173 (413) 376-4343
Hopkins, John Baystate Behavioral Health Adult Springfield (413) 794-7035
Howland, John S. Howland Associates, Psychiatry Psychotherapy Associates
North Adams (413) 664-4600
Jaffe, Kenneth Achieve TMS East Springfield (413) 203-6922
Johari, Piyush Holyoke (413) 534-2697
Kilpatrick, Walter J. Baystate Medical Center Springfield (413) 794-5555
Kumar, Alok Baystate Behavioral Health Adult Springfield (413) 794-5555
Laurenzano, Emily A. Baystate Medical Practices Springfield (413) 794-7035
Martin, Luz Springfield (413) 739-7680
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
14 W Rev. 3/31/2019
Psychiatrists Practice City/Town Phone #
Mohammad, Othman Baystate Behavioral Health Child/Adolescent Baystate Griswold Center
Springfield Palmer
(413) 794-8310 (413) 284-5285
Moshiri, Ali A. Baystate Franklin Medical Center Greenfield (413) 773-2595
Mueller, Stephen G. Baystate Behavioral Health Adult Springfield (413) 794-5555
Mujica, Ricardo Baystate Behavioral Health Adult Springfield (413) 794-5555
Pardo, Moris Springfield (413) 733-2050
Perlman, Michael Northampton (413) 584-6186
Peters, Lawrence C. Baystate Behavioral Health Adult Springfield (413) 794-5555
Poluha, Dorota Holyoke (413) 493-2085
Qayyum, Mohammad U. Ludlow (413) 583-6750
Roose, Robert J. Mercy Specialist Physicians, Inc. Holyoke (413) 539-2845
Rivaz, Sonia Baystate Medical Practice Baystate Adult Behavioral Health
Springfield (413) 794-5555
Sarvet, Barry D. Baystate Behavioral Health Child/Adolescent
Springfield (413) 794-7035
Schwartz-Martin, Nora Kate Atkinson Family Practice Holyoke Hospitals
Amherst Amherst Holyoke
(413) 549-8400 (413) 835-0600 (413) 534-2697
Sharpe, Valerie C. Baystate Behavioral Health Adult Springfield (413) 794-7035
Teter, George H. Baystate Behavioral Health Adult Springfield (413) 794-7035
Waslick, Bruce D. Baystate Behavioral Health Springfield (413) 794-7284
Yamini, Shahrzad Pittsfield (413) 499-0412
Yarasani, Rama Krishna R.
Baystate Medical Practices Holyoke (413) 794-8310
Zaghloul, Shadi Baystate Behavioral Health Springfield (413) 794-7284
Psychologists
Psychologists Practice City/Town Phone #
Adler, Paul Springfield (413) 796-1622
Aizen, Rachel Amherst (413) 256-3456
Barden, Robert Northampton (413) 587-3141
Bausch, Devon 95 Frank B. Murray Street Springfield (413) 225-1230
Berlin, Daniel Amherst (413) 549-2773
Boyer, David Hillcrest Community Support Services, Inc.
Pittsfield Pittsfield
(413) 499-2031 (413) 499-7924
Broch, Morton H. 132 Mass Moca Way North Adams (413) 664-4600
Brodwyn, Jane Northampton (413) 582-7990
Brummett, Bradley 2 Bay Road, Suite 202 Hadley (413) 203-9333
Carbone, Victor Springfield (413) 782-7777
Caron, Mark Belchertown (413) 323-7586
Carpenter-Bixler, Constance
Springfield (413) 297-3097
Cole, Andrea Northampton (413) 587-0728
Coulehan, Robin Pittsfield (413) 637-1807
Cousins, Andrea Northampton (413) 584-8635
Davis, Elena James Levine & Associates, PC South Hadley (413) 534-7400
Dean, Mark Northampton (413) 587-7949
DeLeon, Brunilda Springfield (413) 732-1220
Defant, Miriam Orange (978) 544-3330
Dunne, Barbara Springfield Pittsfield
(413) 315-3154 (540) 668-5359
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
15 W Rev. 3/31/2019
Psychologists Practice City/Town Phone #
Edelman, Debra Valley Medical Group Florence (413) 586-8400
Edson, Deborah B. 1 Bulkley Street Williamstown (413) 884-2424
Fagen, Glenn W. Springfield, Northampton
(413) 584-8339
Featherman, Joan Greenfield (413) 773-0268
Fishman, Jeffrey Amherst (413) 256-0947
Fleming, Patrick Northampton (413) 584-0390
Geier, Flannery Pioneer Valley Psychological Assessment
S. Deerfield (413) 225-1455
Gibson, Grace Northampton (413) 587-0408
Ginsburg, Michael 270 Benton Drive E. Longmeadow (413) 567-9993
Golding, A. Cassandra James Levine & Associates, PC S. Hadley (413) 534-7400
Goren-Watts, Rachael B. Learning Solutions for Learning Success, 2 Main Street
Florence (413) 584-0265
Grant, Gordon 260 State Street Northampton (413) 230-4310
Harris, Helaine Lenox (917) 589-9558
Higinbothan, Holly Pittsfield (413) 443-1034
Hodel-Malinofsky, Teresa Easthampton, Greenfield
(413) 527-9193
Hussey, Diedre B. Baystate Med Practices, 50 Maple Street
Springfield (413) 794-9816
Hyonen, Shelby L. Baystate Med Practices, 3300 Main Street
Springfield (413) 794-7284
Jones, Roger Turners Falls (413) 774-2981
Kahn, Amy Northampton, Holyoke
(413) 586-7172
Kaplan, Lauren Greenfield (413) 774-7546
Kanner, Alan Amherst Palmer
(413) 253-9999 (413) 284-9999
Keeffe, Carolyn Northampton (413) 586-6471
Kim, Young Springfield (413) 736-5393
Kline, Christine Amherst (413) 253-1777
Kurinsky, Diane Greenfield (413) 772-6080
Kurtz, Alan W. Springfield (413) 746-3962
Lord, Hannah Easthampton, Greenfield
(413) 824-7471
Lotto, David Pittsfield (413) 499-3445
Love, Emily Valley Psychological Assessment S. Deerfield (413) 475-0086
Marshall, Sarah Pittsfield (413) 445-9944
Martin, Patricia Longmeadow (413) 567-0380
McDonald, Marian Northampton (413) 585-5995
McKenzie-Anderson, Rita Easthampton (413) 527-6396
Meyers, Scott R. Valley Medical Group Florence (413) 586-8400
Miller, Margaret Florence (413) 387-9373
Mimnaugh, Berns Pittsfield (413) 464-2292
Mirabal,Marian Santandreu
BMP Quabbin Pediatrics Ware (413) 967-2040
Monahon, Cynthia Easthampton (413) 527-1300
Morrison, Kerry Greenfield (413) 772-0442
Murphy, Carly E. Longmeadow (860) 810-8881
Muten, Eric 90 Conz Street, Suite 101 Northampton (413) 537-2475
Ness, Elyse R. Northampton (413) 685-5524
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
16 W Rev. 3/31/2019
Psychologists Practice City/Town Phone #
Nobel, Carol Great Barrington (516) 650-5475
Oropeza-Diaz, Yashira Baystate Medical Practices Karuna Psychological Services
Springfield E. Longmeadow
(413) 794-9816 (413) 325-4151
Petrosky, Gregory 29 College Street 36 Hadley Street Atkinson Family Practice
S. Hadley S. Hadley Amherst
(413) 532-3125 (413) 532-3125 (413) 532-3125
Rachmaciej, Brian Holyoke (413) 281-8035
Robertson, Iris S. Hadley (413) 221-9165
Roberts, Amanda Amherst (413) 253-0440
Robinson, Kristen Pioneer Valley Psychological Assoc. S. Deerfield (413) 475-0086
Rose, Christopher M. James Levine & Associates, PC S. Hadley (413) 534-7400
Walsh, Suellen
Valley Medical Group Easthampton Greenfield
(413) 282-3858 (413) 774-6301
Rutherford, Claudia Valley Psychological Assessment S. Deerfield (413) 475-0086
Sardell, Aaron Pittsfield (413) 499-4090
Siracusa, Anthony Williamstown (413) 458-9600
Steingiser, Saralyn Turners Falls (413) 774-2981
Steinmark, Andrew Hadley (413) 241-7376
Stier, Deborah Jewish Family Service of Western MA Springfield (413) 737-2601
Tabor Lev, Beth Northampton (413) 585-5180
Thorn, Nathaniel Greenfield (413) 329-6117
Tobin, David Springfield (413) 732-1717
Tobin, Kevin G. Learning Solutions for Learning Success, 2 Main Street
Florence (413) 584-0265
Torres, Gerardo Williamstown (413) 281-1844
Voyer, Charlene S. Hadley (413) 275-6200
Wahlund, Thomas Robert 78 Main Street, Suite 403 Northampton (413) 341-0342
Warnick, Allison Pittsfield (413) 429-1590
Wehry, David 22 Gordon Street Pittsfield (413) 281-1421
Weinberg, Laurie Longmeadow (413) 567-2340
Weinstein-Katz, Terese Northampton (413) 586-5880
Wells, Ngoc-Quynh Baystate Behavioral Development Pediatrics
Springfield (413) 794-4160
Woldorf, Gillian, PhD James Levine & Associates, PC S. Hadley (413) 534-7400
Wozniak, Jessica A. Baystate Family Advocacy Center Springfield (413) 794-9816
Wright, Lindsay K. James Levine & Associates, PC S. Hadley (413) 534-7400
Yost, Leonard Lenox (413) 499-9929
Registered Nurse Clinical Specialists
Registered Nurse Clinical
Specialists
Practice City/Town Phone #
Anson-Wonkka, Cecilia, PNMHCS Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Charron, Mabel, PNMHCS 773 Chapin Street, Suite 200B Ludlow (413) 775-3355
Diefenderfer, Shauna M., PNMHCS
Baystate Medical Practices Springfield Palmer
(413) 794-5555 (413) 284-8761
Drohan, Margo Pittsfield (413) 429-5426
Footit, Christopher Hadley (413) 259-9118
Gourlay, Linda L., PNMHCS Baystate Behavioral Health Adult
Springfield (413) 794-5555
Harakas, Angelica Holyoke (413) 313-6343
Heldmann, Kristen, PNMHCS Baystate Medical Practices Holyoke (413) 322-4971
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
17 W Rev. 3/31/2019
Registered Nurse Clinical
Specialists
Practice City/Town Phone #
Johnson, Jocelyn Hadley (413) 584-0004
Jorge-Leonard, Judith M., PNMHCS
Baystate Medical Practices Palmer (413) 284-5285
Kasulinous, Geraldine Agawam (413) 789-7455
Lattes, Jain Abigail, PNMHCS Baystate Medical Practices Springfield (413) 794-7035
Lehmann, Sharon A. Northampton (413) 530-6259
Luippold, Stephen A., PNMHCS Baystate Medical Practices Springfield (413) 794-5555
Oberwager, Katherine Elizabeth, FPNMHCS
Baystate Medical Practices Holyoke (413) 794-1038
Pope, Ethan J., PNMHCS Insight Psychiatric Associates, LLC
Amherst (413) 461-0315
Reil, Marlene M., PNMHCS Baystate Medical Practices Palmer (413) 370-5285
Remauro, Kate Diana, PNMHCS Baystate Medical Practices Holyoke (413) 794-8310
Rogowski, Patricia C., PNMHCS Baystate Behavioral Health Child
Holyoke (413) 794-8310
Sholberg, Donna Wood, PNMHCS
Baystate Medical Practices Palmer (413) 284-5285
Thomaier, Sandra Greenfield (413) 773-9505
Tobin, Nicholas, PNHMCS 29 Rugby Road Longmeadow (413) 781-6250
Saball-Tobin, Christine, PNMHCS Lenox (413) 441-3276
Vivori, Carol Jean North Adams (413) 664-4600
Weisberger, Caroline M., PNMHCS
43 Albany Road W. Stockbridge (413) 496-0401
Williams, Susan, PNMHCS Baystate Medical Practices Palmer (413) 284-5285
Licensed Independent Clinical Social Workers
Licensed Independent
Clinical Social Workers
Practice City/Town Phone #
Abel, Sarah Northampton (413) 230-9227
Agostino, Mary Beth Northampton Center for Couples Therapy
Florence (413) 586-2300
Alexander, Cheryl Northampton (413) 210-2843
Anderson-Pachulski, Bonnie J. 51 Church Street Lenox (413) 446-1525
Ballard, Susan J. W. Springfield (413) 231-3094
Barondes, Lisa Easthampton (413) 210-3264
Beckwith, Carey Great Barrington (413) 528-6353
Berkowitz-Gosselin, Leah B. Baystate Family Advocacy Center Springfield (413) 794-9816
Bernini, Gia Northampton (413) 519-3529
Benson, Ashley North Adams (413) 664-4600
Berryman, Darlene Pittsfield (413) 770-7569
Bervera, Carol Northampton (413) 586-8493
Bianchi, Joan Shelburne Falls (413) 695-5188
Bivona, Karen Northampton (413) 592-3932
Bogdanis, Karina Agawam (413) 789-7455
Bolibok, Barbara Northampton (413) 586-5681
Bowers, Jan Greenfield Northampton
(413) 774-3591 (413) 834-2719
Boylston, Robert Pittsfield (413) 433-8480
Bradley, Stephen Northampton Center for Couples Therapy
Northampton Northampton, Florence
(413) 588-8423 (413) 586-2300
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
18 W Rev. 3/31/2019
Licensed Independent
Clinical Social Workers
Practice City/Town Phone #
Bramson, Elizabeth Longmeadow (413) 567-2350
Brandon, Christine Pittsfield (413) 446-7447
Bridle, Meghan McNeff Newton (203) 214-0925
Brigham, Pamela S. Hadley (413) 230-0479
Bristow, Elizabeth 57 Gothic Street Northampton (413) 657-7414
Bromage, Mary M. Greater Springfield Counseling E. Longmeadow (413) 567-9993, Ext. 137
Burkart, Barbara W. 256 N. Pleasant Street, #2A Amherst (413) 687-0316
Berke, Alice Pittsfield (413) 499-4090
Cabiles, Claire Howland Associates, Psychiatry Psychotherapy Associates
North Adams (413) 664-4600
Camp, Megan L. Easthampton (413) 575-6394
Caraker, Karen M. 51 Locust Street Northampton (413) 584-7425, Ext. 307
Carson, Carol Northampton (413) 529-9300
Castro, Rebecca K. James Levine & Associates, PC S. Hadley (413) 534-7400
Chalfin, Fanny Northampton (413) 636-5584
Champoux, Amy Ruth Winter 39 Main Street, Suite 31A Northampton (413) 522-3767
Chase, Cheryl R. Greenfield (413) 325-4563
Clark, Stephen Greenfield (413) 325-5736
Clayton, Sarah Ludlow (413) 583-6750
Cohen, Jill 78 Main Street, Suite 209 Northampton (413) 586-4802
Colebrook, Binda C. Northampton (917) 213-7197
Colenback, Margaret Northampton Area Pediatrics, LLP
Easthampton Northampton
(413) 362-2722 (413) 584-8700
Cote, Lydia Pittsfield (860) 949-4706
Coutu, Kathleen Turners Falls (413) 773-0009
Critelli, Michele W. Springfield (413) 788-8767
Curley, Janet BMP Pioneer Valley Medicine Northampton (413) 387 4100
Darley, Karen BMP Wilbraham Adult Medicine Wilbraham (413) 596-5550
Dawson, David 10 Meadow Street Williamstown (413) 884-3274
Detender, Sarah N. Baystate Medical Practices Springfield (413) 794-7284
Devine, Jodi M. BMP Northern Edge Adult & Pediatric Medicine
Springfield (413) 794-8777
Dudek, Susan W. Springfield (413) 781-3307
Duvall, Rachel R. Counseling Center in the Berkshires
Pittsfield (413) 499-4090
Earle, Karen Shelburne Falls (610) 444-5976
Edelstein, Carol Northampton (413) 584-7080
Enzer-Mahler, Aethena R. 296 Nonotuck Street, Suite 3 Florence (413) 687-2895
Edmonstone, James Northampton (413) 586-0098
Fiddler, Phoebe Margaret Easthampton (413) 529-9300
Fingrutd, Meryl A. 16 Center Street, Suite 312 Northampton (413) 575-9218
Fischer, Emily R. 60 Maple Street, Suite 2A Florence (617) 942-1367
Fish, Susan Great Barrington (413) 528-6519
Fleischner, Jill S. Deerfield (413) 552-7054
Foster, Isabelle 420 Stockbridge Road, Bldg. 8 Great Barrington (413) 281-3559
Frost, Joanna Chicopee (413) 594-1122
Gagnier, Denise Agawam (413) 789-7455
Gentile, Teresa Great Barrington (413) 400-2717
Gillio, Sarah M. 25 North Main Street, Suite 330 Northampton (413) 586-0411
Glynn, Sandy Northampton (413) 387-5129
Goldman, Julie R. Northampton (413) 522-6869
Greenbaum-Mucia, Ann Pittsfield (413) 822-9321
Groden-O’Connell, Joan Hadley (413) 461-6197
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
19 W Rev. 3/31/2019
Licensed Independent
Clinical Social Workers
Practice City/Town Phone #
Gross, Steven Greenfield (413) 772-6080
Grote, Douglas Greenfield (413) 774-2704
Guthrie, Michael Great Barrington (413) 717-1840
Haas, Heidi B. Northampton (413) 584-5562
Harris, Robin D. 48 N Pleasant Street, Suite 201 Amherst (413) 687-1424
Haven, Terri 1111 Elm Street, Suite 25 W. Springfield (413) 221-0546
Hendrick, Richard Shelburne Falls (413) 325-3060
Hickok, Mary Hasty Northampton (413) 586-9602
Hinds, Kathleen Great Barrington (413) 591-8802
Hoebel, Richard Pittsfield (413) 637-4007
Horowitz,Amy Northampton (413) 585-0608
Horwitz, Mark Northampton (413) 586-1823
Howard, Diana M. James Levine & Associates, PC S. Hadley (413) 534-7400
Hudlicka, Eva Therapy 21st [email protected]
Northampton (Tue, Fri)
(413) 341-6689
Humphreys, Jacqueline N. Deerfield (413) 364-3527
Ince, Hilary Greenfield (413) 325-1061
James, Susan Wilbraham (413) 596-9059
Jenkins, Patricia 16 Center Street, Suite 503 Northampton (413) 588-6846
Kelly, Susan Pittsfield (413) 281-8984
Kenyon, Meredith L. Baystate Medical Practices Greenfield (413) 773-2022
Kogan, Anna 256 N. Pleasant Street, Suite 2A Amherst (413) 687-0449
Kollman, Frances Great Barrington (413) 528-3502
Kolodin, John Shelburne Falls (413) 695-9624
Kroaplin, Margaret Valley Medical Group Amherst (866) 431-4077
Krzyzek, Pamela Westfield (413) 427-0271
Kurland, Jayme N. Pittsfield (413) 449-4090
Kyros, Katherine The Family Connection Center, LLC
Northampton (413) 586-0411
Lachiusa, Thomas Longmeadow (413) 567-4200
LeBlanc, Maria Florence (413) 695-3707
Lechowski, Garrett 311B Main Street Williamstown (413) 652-1554
Lederer, Sue M. Greenfield (413) 773-1966
Leslie, Constance W. Springfield, Northampton
(413) 582-6922
Levine, Susan Greenfield (413) 772-6300
Levine, Karen Great Barrington (413) 528-0553
Levine, Leah Easthampton (413) 588-7610
Lewis, Ruth BMP Quabbin Adult Medicine Belchertown (413) 323-7212
Lord, Karen Greenfield (413) 772-8866
Lowit, Desiree Hadley (413) 695-7589
Lynch, Joanne Pittsfield (413) 281-0521 (413) 499-2800, Ext. 115
MacPhail, Alexander Northampton (413) 320-1237
Maloney, Linda Williamstown (413) 652-7560
Marcotte, Sarah 1 Main Street, Apt. 103 Belchertown (413) 687-5920
Marcus, Lynn Holyoke (413) 533-4546
Marks, Christina P. 51 Church Street Lenox (413) 358-8752
Marston, Rachael Northampton (413) 768-7210
Martin, Anne Ludlow (413) 583-6750
McCormack, Jamie Great Barrington (413) 717-4075
McGirr, Noreen Baystate Family Advocacy Center Springfield (413) 794-9816
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
20 W Rev. 3/31/2019
Licensed Independent
Clinical Social Workers
Practice City/Town Phone #
McGuinness, Patricia Northampton (413) 584-1804
McLean, Daniel Amherst (413) 478-9526
Meissner, Judith Greenfield (413) 345-0233
Messer, Eileen Easthampton (413) 320-2481
Miller, Karen Housatonic (413) 274-1112
Mongue, Karen Pittsfield (413) 443-8480
Morrison, Christine Northampton (413) 695-5409
Morrissey, Kathleen M. 1111 Elm Street, Suite 17A W. Springfield (413) 455-1532
Morrissey, Miles Shea James Levine & Associates, PC S. Hadley (413) 534-7400
Morton, Susan L. James Levine & Associates, PC S. Hadley (413) 534-7400
Mueller, James Longmeadow (413) 567-1955
Murphy, Sandra Stephenson 123 Dwight Road, Fl 2 Longmeadow (413) 564-9034
Nardizzi, Jessica R. 31A Hall Drive, Suite 2 Amherst (413) 253-3773
Nichols, Alton Pittsfield (413) 443-8480, Ext. 3
Nickerson, Mark Amherst (413) 256-0550
Nolen, Karen S. Deerfield (413) 658-7504
Norman, Ruth 1029 North Road, Suite 22 Westfield (413) 668-2282
Olivero, Kristi L. 37 Myrtle Avenue Holyoke (413) 207-2803
Pajeski, Victoria B. 491 S. Main Street, Suite 4 Great Barrington (413) 427-2973
Paleologopoulos, Maryann Agawam (413) 789-0200
Parrilla, Elsie 8 Trumbell Road, Suite 306 Northampton (413) 559-0106
Pilachowski, Daniel W. Springfield (413) 731-5582
Pinard, Elizabeth R. Baystate Family Advocacy Center Springfield (413) 794-9816
Plunkett, Thomas Williamstown (413) 884-2456
Pomerantz, Judith Great Barrington (413) 664-8810
Porcelli, Janet Greenfield (413) 548-6217
Prodis, Jessica J. Amherst (413) 687-8239
Reifsynder, Abigail W. Williamsburg (413) 458-9600
Reiniger, Karen Jewish Family Service of Western MA
Springfield (413) 737-2601
Rempell, Donna North Adams (413) 664-4600
Rhodes, Steven Greenfield (413) 834-5794
Rodriguez, Liz Holyoke (413) 552-3110
Rogovin, Rebecca L. 116 Pleasant Street, Suite 325 Easthampton (413) 537-3795
Roming, Marilyn 14 Clifford Street, #A5 Pittsfield (413) 443-3109
Rosenshein, Julie Florence (413) 262-1137
Rosenthal, Sarah BMP South Hadley Adult Medicine
S. Hadley (413) 533-3926
Ross, Jori Northampton (413) 585-5959
Rotas, Gina M. E. Longmeadow (413) 626-6528
Rowe, Karen Northampton (413) 585-8279
Russell, Roberta Lenox (413) 441-3827
Ryan, Patricia Pittsfield (413) 443-5768
Sadinsky, Miriam Springfield (413) 372-5441
Salata, Jane Lenox (413) 637-8074
Schneski, Heidi J. Pittsfield (413) 441-6778
Schwartz, Alan Springfield (413) 781-5538
Serwa, Sarah J. Greenfield Amherst
(413) 230-7945 (413) 230-7945
Sexauer, Ann 66 River Road Whately (413) 350-5137
Shaw, Emily 291 Main Street, Suite 204 Great Barrington (413) 854-1349
Shea, Sarah BMP Quabbin Adult Medicine Belchertown (413) 323-7212
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
21 W Rev. 3/31/2019
Licensed Independent
Clinical Social Workers
Practice City/Town Phone #
Shield, Nedra R. Northampton Center for Couples Therapy
Northampton, Florence
(413) 586-2300
Shopper, Evan [email protected] Amherst (413) 835-1593
Shuff-Heck, Kelly Pittsfield (413) 358-5697
Shuff-Heck, Sara Pittsfield (413) 358-3038
Solin, Cynthia Ann Longmeadow (413) 567-2350
Sprung, Susan Greenfield (413) 772-0707
Stein, Rachel Northampton Center for Couples Therapy
Northampton, Florence
(413) 586-2300
Stephen, Mary G. Great Barrington (413) 528-5304
Suniewick, Ethan C. Northampton (413) 237-1737
Swann, William, Jr. 22 Gordon Street Pittsfield (413) 358-7099 Swanson, Hunter Greenfield (413) 522-6596
Talbot, Henry E. Longmeadow (413) 224-1606
Taylor, Marjorie 45 Main Street, Unit 5 S. Egremont (860) 387-3347
Taylor, Simon James Levine & Associates, PC S. Hadley (413) 534-7400
Tecu, Joshua T. Northampton Center for Couples Therapy
Florence (413) 586-2377
Tefft, Pamela M. 111 Pleasant Street Northampton (413) 587-4224
Tefft, Susan K. James Levine & Associates, PC S. Hadley (413) 534-7400
Tew, Rebecca Northampton (413) 262-2922
Thompson, Lisa D. Sharevision, Inc, 26 S. Prospect Street, Suite 10
Amherst (413)586-5800
Tirrell, Joyce 175 Wendell Ave., 2nd Fl. Pittsfield (413) 822-9752
Tomasko, Margaret L. 53 Center Street Northampton (413) 584-3008
Torre, Pamela A. 9 Center Court Northampton (413) 508-1614
Tournas, Stephen A. 22 Church Street Stockbridge (413) 281-9272
Turcotte, Christine M. 17 South Street Ashfield (413) 628-3819
Tyler, Sara C. Baystate Medical Practices BMP Quabbin Adult Medicine
Belchertown (413) 323-7212
Underdown, Jennifer Greenfield (413) 210-4359
Vaughn, Joanna Suite 320 Northampton (413) 203-1168
Veronesi, Mara M. James Levine & Associates, PC S. Hadley (413) 534-7400
Vitiello, Gabreille Northampton (413) 687-8910
Waggoner, Katharine J. James Levine & Associates, PC S. Hadley (413) 534-7400
Waisman, John C. Northampton (413) 230-9228
Wallender, Patricia Pittsfield (413) 499-4090
Walsh, Norah Pittsfield (413) 499-4138
Weiden, Ellen S. Pittsfield (413) 443-1590
Weingarten, Robin 8 Trumbull Road, Suite 101 Northampton (413) 588-1513
Weise, Melissa Palmer (413) 687-9685
Werthamer, Lynn Northampton (413) 586-4284
Winkworth, Kathleen S. Hadley (413) 325-3423
Wolf, Chaia Amherst (413) 253-4094
Wood, Peter Amherst (413) 253-4094
Woodman, Christopher L. 123 Union Street, Suite 204 Easthampton (413) 559-7765
Young, Elizabeth 64 Cottage Street Great Barrington (413) 230-6532
Zellan, Barbara W. Springfield (413) 731-6446
Zeller, Charlotte Longmeadow (413) 567-6200
Zilberstein, Karen Northampton (413) 626-2802
Zunitch, Wendy C. Pittsfield (413) 212-8114
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
22 W Rev. 3/31/2019
Licensed Mental Health Counselors
Licensed Mental Health
Counselors
Practice City/Town Phone #
Abraham, Lynn Amherst (413) 793-6598
Abrams, Leslie S. Deerfield (413) 665-2110
Alicea, Jonathan Latino Counseling Center Chicopee (413) 693-4176
Anderson, Kimberly In-Home Child & Family Service Wilbraham (885) 741-4748
Anderson, Shelby Psych Care Associates, PC Ludlow (413) 583-6750
Aronoff, Marc 33 Saint Ann’s Avenue Lenox (413) 637-3512
Arnould, Vicki Easthampton (413) 222-7017
Arnould, Meghan Easthampton (413) 219-1183
Barcroft, Adam M. Action-Based Therapeutic Solutions
Greenfield (413) 682-1212
Bernard, Jennifer F. Williamstown (413) 663-0291
Bernardi-Agnes, Donna Psych Care Associates Ludlow (413) 583-6750
Bernhard, James Edward BMP Dept. of Psychiatry, Baystate Medical Practices
Greenfield (413) 773-2595
Bernier, Christopher Springfield (413) 271-7136
Betenis, Nina M. W. Springfield (413) 391-6255
Blaser, Gary C. Northampton (413) 563-6966
Bollinger, Evan Leverett (413) 548-3970
Brady, Michael 75 S. Church Street, 6th Fl, Suite 3 Pittsfield (413) 841-7786
Brelsford, John E. John E. Brelsford Psychotherapy Easthampton (413) 433-1775
Brill, Lorraine Pittsfield (413) 446-0140
Bristol, Glenroy Horizon, 34 Goodwin Street Indian Orchard (413) 350-4816
Brothers, Gennie Marie E. Longmeadow (413) 893-4462
Buckley, Maureen Pittsfield (413) 442-7474
Burgess, Alane 125 Liberty Street, Suite 2 Springfield (413) 273-7853
Caliento, Michelle Psych Care Associates, PC Ludlow (413) 583-6750
Carelli, Gwen E. Springfield (413) 285-6182
Chase, Coralee Easthampton (413) 297-2546
Ciampi, David Behavioral Healing Services, Inc. Springfield (Mulberry Street)
(413) 355-3306
Chickering, Abigail Amherst (413) 687-7336
Chittenden, Jessica L. Counseling Center in the Berkshires
Pittsfield (413) 499-4090
Cole, Caroline Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Cole, Steven M. Therapeutic Connection, PC West Brookfield Counseling Center
E. Longmeadow W. Brookfield
(413) 525-1711 (508) 867-4491
Crenshaw, Tamera A. Tools for Success Counseling, LLC
E. Longmeadow (413) 218-1851
Cushman, Trey Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Cusson, Melissa L. Greater Springfield Counseling, 270 Benton Drive
E. Longmeadow (413) 567-9993, Ext. 132
Devine, Michael Wilbraham (413) 427-7128
David, Ephrat Great Barrington, Pittsfield
(413) 212-9192
DeMaio, Sonia Lopez Chicopee (413) 478-4829
Durrette-Luckham, Karola 10 Center Street, Suite 310 Chicopee (413) 530-0568
Fortes, Lorraine Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Franco, Pauline Westfield (413) 336-1998
Gaffney, Laurene Longmeadow (413) 567-9355
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
23 W Rev. 3/31/2019
Licensed Mental Health
Counselors
Practice City/Town Phone #
Goldman, Julie Northampton (413) 522-6869
Gordon, Brian Quabbin Retreat, Heywood Medical Group, Inc. North Quabbin Community Center, 251 Exchange Street
Petersham Athol
(978) 724-0010
(978) 249-3703
Gorfine, Tetty Northampton (413) 585-1655
Guerrero, Mayrena P. 16 Center Street, Suite 509
Northampton
(413) 768-1360
Harris, Indra W. Springfield (413) 284-2234
Hawley, Linda Westfield (413) 569-3135
Hightower, Erin M. Counseling Center in the Berkshires
Williamstown (413) 499-4090
Hirschman, Peter Agawam Springfield
(413) 584-8884 (413) 736-3163
Holian, Barbara Pittsfield (413) 499-9725
Joyce, James J. Psych Care Associates, PC Ludlow (413) 583-6750
Kraamwinkle, Arthur Great Barrington (413) 770-2260
Krawczyk, Eric M. 55 Pittsfield Road, Suite 6A Lenox (413) 591-9355
Krimsky, Barry A. Valley Medical Group Amherst Easthampton
(413) 256-4441 (413) 529-9300
Labelle, Stephanie E. Longmeadow (413) 351-7276
Lavallee, Natalie Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Lacaresse, Carolyn 102 Elm Street, Suite 11 Westfield (413) 364-1234
Landis, Ellen M. Sharevision, Inc. 217 Russell Street
Hadley (413) 586-5800
Lempke, David Northampton (413) 584-7425, Ext. 308
Lippman, Lianne Pittsfield (413) 567-9504
Lusa, Mary Lou Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Lusignan, Kerry Northampton Center for Couples Therapy
Northampton, Florence
(413) 586-2300
Maloney, John J. James Levine & Associates, PC S. Hadley (413) 534-7400
McGinley, Linda Pittsfield (413) 822-1994
McIlwain, Robert W. Springfield (413) 214-6552
McKenna, Sonja Monson (413) 433-7698
McMahon, Holly O. James Levine & Associates South Hadley (413) 534-7400
Meck, Ronald Shutesbury Hadley
(413) 695-9743 (413) 695-9743
Melcher, Stacie Longmeadow (413) 543-4496
Melluzzo, Richard Great Barrington (413) 528-6550
Messer, Eileen Easthampton (413) 320-2481
Moore, Jaime Northampton Area Pediatrics, LLC
Northampton (413) 584-8700
Morales, Maria E. Roman 444A North Main Street, #325 E. Longmeadow (860) 698-0782
Noonan, Elissa E. Longmeadow (413) 486-0163
Obert, Keith Northampton Center for Couples Therapy
Florence, Greenfield Northampton, Florence
(978) 582-9611 (413) 586-2300
O’Brien, Anna Pittsfield (413) 358-1851
Ostendarp, James T. Greenfield (413) 387-5710
Parkinson, Mary D. 123 Union Street, Suite 204 Easthampton (773) 870-6170
Raiche, Joella Greater Springfield Counseling E. Longmeadow (413) 567-9993, Ext. 138
Rogers, Austin C. Easthampton (413) 351-8200
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
24 W Rev. 3/31/2019
Licensed Mental Health
Counselors
Practice City/Town Phone #
Romano, Sarah Longmeadow (413) 250-0830
Rosenblatt, Kendra Heart House Studio, 68 Cherry Street
Northampton (413) 587-9947
Santiago, Jamie Chicopee (413) 273-3736
Sciacca, Jonna 2 Conz Street, Suite 14A Northampton (413) 586-7706
Shea, Francis G. 9 Center Court, Suite 4 Northampton (413) 230-9104
Sherrin, Marybeth Quabbin Retreat Heywood Medical Group, Inc.
Petersham (978) 724-0010
Sims, Virginia M. Therapeutic Connection, PC E. Longmeadow (413) 525-1711
Skoblow, Steven Pittsfield (413) 822-0151
Simons, Nancy Amherst (413) 549-0574
Smoluchowski, Irena Northampton (413) 519-2019
Solimine, Noreen 7 Lake Buel Road Great Barrington (413) 528-2332
Spence, Catherine T. Pittsfield (413) 443-7264
Stauss, Christine H. Psych Care Associates, PC Ludlow (413) 586-6750
Tomsovich, Justin Northampton (413) 200-8818
Tresnak, Marek Greenfield (413) 552-1985
Vint, Patricia Pittsfield (413) 575-3331
Wade, Bryan P. 45 Hope Street Springfield (508) 740-5141
Walsh, Norah Pittsfield (413) 499-4138
Weinberg, Amanda J. James Levine & Associates, PC S. Hadley (413) 534-7400
Weiss, Vivien Northampton (413) 584-9350
Wise, Jessica Burgess 35 Turkey Hill Road, Suite 201F Belchertown (413) 218-2440
Licensed Marriage and Family Therapists
Licensed Marriage And
Family Therapists
Practice City/Town Phone #
Albright, Ericka M. 150 North Street, Suite 30B Pittsfield (413) 346-7528
Arnould, Meghan M. Easthampton (413) 219-1183
Gardner, John L. Northampton Center for Couples Therapy
Northampton, Florence
(413) 586-2300
Kelleher, Wendy T. S. Hadley (413) 222-9375
Lingle, Erin E. Northampton Center for Couples Therapy
Florence (413) 586-2300
Lusa, Mary Lou Therapeutic Connection, PC E. Longmeadow (413) 525-1711
McIlwain, Robert, Jr. W. Springfield (413) 214-6552
Melluzzo, Richard RJM Consulting Great Barrington (413) 528-6550
Mullady, Patricia Valley Medical Group Easthampton (413) 529-9300
Novo, John Valley Medical Group Easthampton Amherst Greenfield
(413) 529-9300 (413) 256-9300 (413) 774-6301
Shulman, Paula B. Northampton Center for Couples Therapy
Northampton, Florence
(413) 586-2300
Spence, Catherine T. Pittsfield (413) 443-7264
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
25 W Rev. 3/31/2019
Licensed Alcohol Drug Abuse Counselor
Licensed Alcohol Drug
Abuse Counselor
Practice City/Town Phone #
Bernardi-Agnes, Donna Psych Care Associates Ludlow (413) 583-6750
Gaumond, Bonnie Sturbridge (774) 230-3432
George, Kathleen 358 Mill River/South Field Road Mill River (413) 229-3407
Kraanwinkle, Arthur Great Barrington (413) 770-2260
Lolacona, Peter Greenfield (413) 774-2648
Maxwell, Sharon Pittsfield
(413) 238-6092 (413) 770-7569
Wise, Jessica Burgess 35 Turkey Hill Road, Suite 201F Belchertown (413) 218-2440
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
26 W Rev. 3/31/2019
Community Support Program (CSP) The Community Support Program (CSP) provides an array of services delivered by a community-based, mobile, multidisciplinary team of professionals and paraprofessionals. This program provides essential services for Members with a long-standing history of psychiatric or substance use disorders and to their families, or to Members who are at varying degrees of increased medical risk, or to children/adolescents who have behavioral health issues challenging their optimal level of functioning in the home/community setting. In general, a Member who can benefit from CSP services has a disorder that has required hospitalization or has resulted in serious impairment with a risk of hospitalization. CSP services are used to prevent hospitalization. They are designed to respond to the needs of the individuals who pattern of utilization of services or clinical profile indicates high risk of readmission into 24-hour treatment settings. These services are designed to be maximally flexible in supporting individuals who are unable to independently access and sustain involvement with needed services. These outreach and supportive services are directed toward adults, children, and adolescents and vary according to duration, type, and intensity of services depending on the changing needs of each individual. Community Support Services are expected to complement other services already in place for the individual. Access to Service: Direct referral – does not need to be evaluated by an ESP (Emergency
Services Program) Child/Adolescent: Provider City/Town Phone Number Contacts
The Brien Center for Mental Health and Substance Abuse Services (Central and South Counties)
Pittsfield Great Barrington
(413) 629-1200 Ann Greenbaum-Mucia
The Brien Center for Mental Health and Substance Abuse Services (North County)
North Adams (413) 665-4541 Nancy Apkin
Clinical and Support Options (CSO)
Greenfield (413) 774-1000
Pittsfield (413) 236-5656, Ext. 6077 Wendy Sermini-Green
Northampton (413) 582-0471, Ext. 5009 (413) 582-0471, Ext. 5029
Michele Reynolds Liz Sartell
Springfield Athol
(413) 737-9544 (978) 249-9490, Ext. 4048
Tom Colo Geralyn Johnson
Community Services Institute (CSI)
Springfield (413) 739-5572, Ext. 37 Nick DeCoteau
Gandara Mental Health Center
Springfield (413) 930-4092 Ext 2211 Lara Quiles
Northeast Center for Youth and Families
Easthampton (413) 529-7311
Meredith Lagoy
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
27 W Rev. 3/31/2019
Adults: Provider City/Town Phone Number Contacts
Behavioral Health Network (Mt. Tom)
Holyoke (413) 304-2944 Monique Gondek-Ashe
Behavioral Health Network Springfield (413) 304-2944 Monique Gondek-Ashe
The Brien Center Pittsfield (413) 629- 1130 (413) 629-1127
Ann Greenbaum-Mucia Megan Eldridge Wroldson
BHN - Carson Center Westfield (77 Mill Street) (413) 568-6141, Ext. 184 Monique Gondek-Ashe
BHN - Carson Center/VHS Ware (413) 967-6241, Ext. 121 Monique Gondek-Ashe
Center for Human Development
1221 Main Street
Holyoke, MA
(413) 316-1445 Lindsay Ciepiela
Clinical and Support Options (CSO)
Greenfield (413) 774-1000, Ext. 2017
(413) 774-1000, Ext. 2136
Marie Bartlett
Colleen Felton
Pittsfield (413) 236-5656, Ext. 6077 Tiffany Sermini-Green
Northampton
(413) 582-0471, Ext. 5009
(413) 582-0471, Ext. 5029
Michele Reynolds
Liz Sartell
Springfield
Athol
(413) 737-9544
(978) 249-9490, Ext. 4048
Sheila Forgue, Tom Colo
Geralyn Johnson
Community Services Institute (CSI)
Springfield (413) 739-5572 Pamela Stevens-Brown
Gandara Mental Health Center
Springfield (413) 930-4092, Ext. 2211 Lara Quiles
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
28 W Rev. 3/31/2019
Recovery Support Navigator (RSN) Recovery Support Navigator (RSN) services are staffed by paraprofessionals that provide care management and system navigation supports to Members with a diagnosis of substance use disorder and/or co-occurring mental health disorders. The purpose of RSN services is to engage Members as they present in the treatment system and support them in accessing treatment services and community resources. Members can access RSN services based on medical necessity and/or a referral by a medical or behavioral health provider, Community Partner (CP), or other care manager, that has contact with the Member and is able to identify the need for RSN services. RSN services are appropriate for Members with substance use disorder and/or co-occurring disorders who are in need of additional support in remaining engaged in treatment; identifying and accessing treatment and recovery resources in the community including prescribers for addiction and psychiatric medications; and/or developing and implementing personal goals and objectives around treatment and recovery from addiction and/or co-occurring disorders. The RSN explores treatment recovery options with the Member, helps clarify goals and strategies, provides education and resources, and assists Members in accessing treatment and community supports. The RSN is not responsible for a Member’s comprehensive care plan or medical or clinical service delivery, but supports the Member in accessing those services and participates as part of the overall care team when appropriate. The RSN service is based within a Licensed Behavioral Health Outpatient Clinic or an Opioid Treatment Center, and RSNs can be deployed to any setting. Access to Service: Direct referral – does not need to be evaluated by an ESP (Emergency
Services Program) Provider City/Town Phone Number Contact Person
Arcadia Healthcare Habit Opco
Springfield (413) 733-3488 Gary Frankowski
Behavioral Health Network (BHN) Springfield (413) 271-8078 Jesus Ruiz
The Brien Center
Pittsfield (413) 629-1129
Center for Human Development (CHD) Greenfield, Orange Holyoke
(844) 243-4357 (413) 316-1446
Central Intake Litza Rodriguez
Clinical and Support Options Clinic (CSO) Northampton Greenfield Athol Springfield Pittsfield Gardner
(413) 582-0471 (413) 774-1000 (978) 249-9490 (413) 737-9544 (413) 236-5656 (978) 632-9400
Central Intake
Gandara Center
Springfield (413) 930-4092, Ext. 2211
ServiceNet, Inc.
Northampton (413) 585-1328
Spectrum Health Systems North Adams Pittsfield
(413) 664-9024 (413) 442-0402
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
29 W Rev. 3/31/2019
Recovery Coach (RC) Recovery Coaches (RCs) are individuals currently in recovery who have lived experience with addiction and/or co-occurring mental health disorders and have been trained to help their peers who have a similar experience to gain hope, explore recovery, and achieve life goals. RCs are actively engaged in their own personal recovery and share real-world knowledge and experience with others who are on their own recovery path. RCs share their recovery story and personal experiences in an effort to establish an equitable relationship and support Members in obtaining and maintaining recovery. The primary responsibility of RCs is to support the voices and choices of the Members they support, minimizing the power differentials as much as possible. The focus of the RC role is to create a relationship between equals that is non-clinical and focused on removing obstacles to recovery; linking Members to the recovery community and serving as a personal guide and mentor. The RC will work with the Member to develop a Wellness Plan that orients the activities of the RC service. Members can access RC services based on medical necessity and a referral by a medical or behavioral health provider, Community Partner (CP), or other care manager who has contact with the Member and is able to identify the need for RC services. RCs are employed by an organization that is able to provide supervision, an organizational culture that supports fidelity to the model, and an environment that is conducive to the needs of RCs and the Members they serve. The RC service is based within a Licensed Behavioral Health Outpatient Clinic or Opioid Treatment Center, and RCs can be deployed to any setting. Access to Service: Direct referral – does not need to be evaluated by an ESP (Emergency
Services Program) Provider City/Town Phone Number Contact Person
Arcadia Healthcare Habit Opco
Springfield (413) 733-3488 Gary Frankowski
Behavioral Health Network (BHN) Springfield (413) 271-8078 Jesus Ruiz
The Brien Center
Pittsfield (413) 629-1129
Center for Human Development (CHD) Greenfield, Orange, Holyoke
(844) 243-4357 (413) 316-1446
Central Intake Litza Rodriguez
Clinical and Support Options Clinic (CSO)
Northampton Greenfield Athol Springfield Pittsfield Gardner
(413) 582-0471 (413) 774-1000 (978) 249-9490 (413) 737-9544 (413) 236-5656 (978) 632-9400
Central Intake
Gandara Center
Springfield (413) 930-4092, Ext. 2211
ServiceNet, Inc.
Northampton (413) 585-1328
Spectrum Health Systems North Adams Pittsfield
(413) 664-9024 (413) 442-0402
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
30 W Rev. 3/31/2019
Community Support Program for People Experiencing Chronic Homelessness
(CSPECH) The Community Support Program for People Experiencing Chronic Homelessness (CSPECH) provides support services to Members who are experiencing chronic homelessness (as defined by the Department of Housing and Urban Development (HUD), and are either living in a “Housing First” program or who are receiving extensive outreach in an attempt to recruit them into a Housing First program. CSPECH is a community-based service coordination and support program that coordinates the behavioral health needs and community tenure sustainment needs of these MBHP Members. Community-based service coordination and support services such as CSPECH are intended to maximize the ability of Members who are experiencing chronic homelessness to attain and maintain permanent housing and tenure within the community. Providing low-threshold, high support to Members who are chronically homeless and living in a Housing First programs such as CSPECH has been shown to significantly increase the likelihood they will be successful in achieving permanency within the community while reducing reliance on acute care services. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Provider) Provider City/Town Phone Number Contacts
Behavioral Health Network Springfield (413) 304-2944 Monique Gondek-Ashe
Clinical and Support Options
Springfield (413) 737-9544, Ext. 3023 Tom Colo
ServiceNet Northampton (413) 585-1300 Jay Sacchetti
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
31 W Rev. 3/31/2019
Applied Behavior Analysis (ABA) Applied Behavior Analysis (ABA) is a service that provides for the performance of behavioral assessments; interpretation of behavior analytic data; development of a highly specific treatment plan; supervision and coordination of interventions; and training other interveners to address specific objectives or performance goals in order to treat challenging behaviors that interfere with the youth’s successful functioning. ABA includes services provided by two different sets of credentials; licensed, applied behavior analyst and behavior technician/paraprofessional. It is delivered by one or more members of a team of qualified providers consisting of professional and paraprofessional staff. Access to Service: Direct referral- does not need to be evaluated by an Emergency Services
Provider (ESP) Provider City/Town Phone Number Comments
Able Home Health Care, LLC Boston (203) 529-5123
ABLS Newton (617) 467-4878 Providers are available in Western Region
Applied Behavioral Analysis Service
Amherst (413) 461-7120 Jessica A. Chmysinski [email protected]
Autism Allies Incorporated Shrewsbury (508) 443-0018 Providers are available in Western Region
Autism Behavior and Learning Experience
Northampton (413) 330-9237 Gary Ferrigno Roseann Bonatakis, ABA, BCBA Kate Brown Hill, LABA
Autism Intervention Specialists
Holyoke (855) 295-3276 Kelly Ann Carvalho Katherine Gengarelly Vanessa B. Poma Zoe J. Porter Hannah Clark, LABA Erin C. Zqisler LABA
Beacon ABA Services, Inc. W. Springfield (413) 301-8840 (508) 478-0207
Chelsea J. Picard Jeffrey J. Skowron
Behavioral Concepts Innovation, LLC
Springfield (508) 363-0200 Jillian E. Geer, LABA, BCBA
Behavioral Health Network (BHN)
Ware Westfield Holyoke Springfield Springfield
(413) 967-6241 (413) 568-6141 (413) 536-5473 (413) 732-7419 (413) 736-3668
Kathy Wilson, CEO Rick Follett, VP Administration Robert Churchill, ABA Director
Behavioral Services of Western Massachusetts
Springfield (603) 689-5825 Kathleen Deniger Dave Deniger [email protected] Melanie Brassard Sarah Perreault Caitlin E. White rMarcia Tate Thomas C. Hebert Timothy McLaughlin
Benchmark Behavioral Solutions, LLC
Adams (413) 684-8619 Christopher Robakiewicz [email protected]
Berkshire Family and Individual Resources
N. Adams (413) 664-9382 Lindsey Snider [email protected] Julia Phykitt
Berkshire County Arc, Inc. Pittsfield (413) 499-4241 (413) 464-8000
Kenneth Singer, CEO [email protected] Michael Menard-Weibel
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
32 W Rev. 3/31/2019
Provider City/Town Phone Number Comments
Embracing the Creative Child E. Longmeadow 232 North Main St.
(413) 525-1500 Sarah Gale [email protected] Sarah Boudreau, LABA Katherine A. Kozikowski, LABA
Growing Potential Services Springfield (860) 698-6077 Marcy Taliceo, President [email protected]
James Levine & Associates, PC
S. Hadley (413) 534-7400 Danielle Cooke
May Institute, Inc. W. Springfield (781) 437-1323 Debra Blair [email protected]
Multicultural Community Services of Pioneer Valley
Holyoke, Springfield
(413) 534-3299 Karen Fletcher [email protected] Jean Kirchner Sylvia Bachand Kristen Jansson Lauren Jackson
Northeast Family Services W. Springfield (413) 768-9811
Positive Behavior Supports Corp.
Wilbraham (855) 832-6727 Julie A. Hayden Karly L. Cordova
Quantum Behavioral Consulting
Harwinton, CT (413) 237-5176 Scott Roderick [email protected] Ashley Keane
South Bay Mental Health Center
Springfield (413) 495-1500
Tate Behavioral Northampton (860) 796-2042 (413) 779-4023
Kelley E. St. Clair, LABA Lauren L. Antil, LABA Abby L. Wellspeak, LABA Erica Nason, LABA Emily E. Croteau, LABA
Ubuntu Autism Consultants, LLC
Marlborough 55 State St., 3rd Fl Springfield
(508) 202-0506
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
33 W Rev. 3/31/2019
Intensive Care Coordination (ICC) ICC is a wraparound service delivered by a Community Service Agency (CSA). This service provides Care Coordination for youth under the age of 21 who have been diagnosed with a serious emotional disturbance (SED). A Care Coordinator works with the youth, family/guardian, supports, providers, schools, state agencies, and others who play a key role in the youth’s life. The Care Coordinator works with those identified to create a care planning team for the youth, and together this team comes up with an Individual Care Plan to address the youth’s needs and support the goals identified by the youth and family/caregiver. Access to Service: Direct access - referrals are made through any individual or agency (i.e.,
self, provider, state agency, school, etc.). Provider City/Town/
Area Office
Phone Number Linguistic
Capacity
……………
Specialty
Populations
Behavioral Health Network (BHN)
Robert Van Wart (413) 737-0960 - Spanish - Italian Springfield (413) 737-0960
(866) 577-8860
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield (413) 499-0412 (413) 625-1200
- Spanish
BHN - Carson Center for Human Services Holyoke (413) 572-4111 - Spanish - Russian
Clinical & Support Options
Greenfield Northampton Athol
(413) 774-1000 (413) 586-8550 (978) 249-9490
- Spanish
The Learning Center for the Deaf, The Walden School
Springfield Statewide
(508) 875-9529 (774) 999-0949 (774) 406-3723 (videophone)
- ASL ………… Specialty CSA
for deaf and hard of hearing population
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
34 W Rev. 3/31/2019
Family Support and Training (FS&T) FS&T provides a structured, one-to-one, strength-based relationship between a Family Support and Training Partner and a parent/caregiver of a youth under the age of 21. The purpose of this service is for resolving or ameliorating the youth’s emotional and behavioral needs by improving the capacity of the parent/caregiver to parent the youth. FS&T aims to improve the youth’s functioning in the community or support the youth’s return to the community via work with the caregiver. Services may include education; assistance in navigating the child-serving systems (DCF, education, mental health, juvenile justice, etc.); fostering empowerment, including linkages to peer/parent support and self-help groups; assistance in identifying formal and community resources (e.g., after-school programs, food assistance, summer camps, etc.); and support, coaching, and training for the parent/caregiver. Access to Service: Referrals are made solely through one of the Clinical Hub Services of
Intensive Care Coordination, In-Home Therapy, or Outpatient Therapy. Provider City/Town/
Area Office
Phone Number Linguistic
Capacity
……………
Specialty
Populations
Behavioral Health Network (BHN)
Robert Van Wart (413) 737-0960 - Spanish - Italian Springfield (413) 737-0960
(866) 577-8860
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield (413) 499-0412 - Spanish
BHN - Carson Center for Human Services Holyoke (888) 877-6346 (413) 572-4111
- Spanish - Russian
Clinical & Support Options
Greenfield Northampton Athol
(413) 774-1000 (413) 586-8550 (978) 249-9490
- Spanish
The Learning Center for the Deaf, The Walden School
Springfield Statewide
(508) 875-9529 (774) 999-0949 (774) 406-3723 (videophone)
- ASL ………… Specialty CSA
for deaf and hard of hearing population
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
35 W Rev. 3/31/2019
In-Home Behavioral Services (IHBS) In-Home Behavioral Services addresses a youth’s (under the age of 21) behaviors that interfere with successful functioning in the community, and the services are delivered by one or more members of a team consisting of professional and paraprofessional staff via a combination of Behavior Management Therapy and Behavior Management Monitoring. Behavior Management Therapy includes a behavioral assessment (observing the youth’s behavior, antecedents of behaviors, and identification of motivators) and the development of a highly specific behavior plan with interventions that are designed to diminish, extinguish, or improve specific behaviors related to the youth’s behavioral health condition(s). Supervision and coordination of interventions, and training other interveners to address specific behavioral objectives or performance goals are provided. Behavior Management Monitoring includes implementation of the behavior plan developed by the Behavior Management Therapist as well as monitoring of the youth’s behavior and reinforcing implementation of the behavior plan by the caregiver(s). Also included is progress reporting back to the Behavior Management Therapist on implementation of the behavior plan and progress toward behavioral objectives or performance goals so that the behavior plan may be modified as needed. Access to Service: Referrals are made solely through one of the Clinical Hub Services of
Intensive Care Coordination, In-Home Therapy, or Outpatient Therapy.
Provider City/Town Phone Number Linguistic Capacity
……………
Specialty Populations
Beacon ABA Services, Inc. W. Springfield (413) 301-8840
Behavioral Health Network (BHN)
Springfield, Robert Van Wart (413) 737-0960
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield, Berkshire County
North Adams
Great Barrington
(413) 499-0412
(413) 664-4541
(413) 528-9156
Clinical & Support Options Springfield (413) 737-9544
Northampton (413) 586-8550
Greenfield (413) 774-1000
Pittsfield (413) 236-5656
Athol (978) 249-9490
Gandara Center Holyoke (413) 846-0445 (413) 846-0446
- Spanish
Northeast Family Services W. Springfield (413) 768-9811
River Valley Counseling Center, Inc.
Springfield (413) 737-2437
Sunrise Behavioral Health Clinic 95 Frank B. Murray Street Springfield
(413) 285-8586
The Key Program Springfield (413) 781-6485 (413) 733-3113, Ext. 1
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
36 W Rev. 3/31/2019
Therapeutic Mentoring Services (TM) TM services are provided to youth (under the age of 21) in any setting where the youth resides, such as the home (including foster homes and therapeutic foster homes), and in other community settings such as school, child care centers, or respite settings. TM offers structured, one-to-one, strength-based support services between a therapeutic mentor and a youth for the purpose of addressing daily living, social, and communication needs. Therapeutic Mentoring services include supporting, coaching, and training the youth in age-appropriate behaviors, interpersonal communication, problem-solving and conflict resolution, and relating appropriately to other children and adolescents, as well as adults, in recreational and social activities. TM promotes a youth’s success in navigating various social contexts, learning new skills, and making functional progress in the community. Access to Service: Referrals are made solely through one of the Clinical Hub Services of
Intensive Care Coordination, In-Home Therapy, or Outpatient Therapy.
Provider City/Town Phone Number Linguistic Capacity
……………
Specialty
Populations
Behavioral Health Network (BHN)
Springfield, Holyoke (413) 737-0960 (866) 577-8860
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield, Berkshire County (413) 499-0412 - Spanish
North Adams (413) 664-4541
Great Barrington (413) 528-9156
Brightside for Families and Children
Holyoke (413) 539-2973
BHN - Carson Center for Human Services, Inc.
Westfield (413) 568-1421
Ware (413) 277-6600
Center for Human Development
Springfield, Easthampton Ware
(413) 568-1421 (844) 243-4357
- Spanish
Clinical & Support Options Springfield (413) 737-9544
Northampton (413) 586-8550
Greenfield (413) 774-1000
Athol (978) 249-9490
Pittsfield (413) 236-5656 - Spanish
Community Services Institute Springfield (413) 739-5572 - Spanish ……… Aggressive teens Truancy CHINS
Healing Internal Ministries, LLC Chicopee (413) 273-3736
Jewish Family Services Springfield (413) 455-1936 ……… Refugees
Justice Resource Institute Holyoke (978) 408-3067
The Key Program Springfield (413) 781-6485 (413) 733-3113, Ext. 1
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
37 W Rev. 3/31/2019
Provider City/Town Phone Number Linguistic Capacity
……………
Specialty
Populations
The Learning Center for the Deaf, The Walden School
Springfield Statewide
(508) 875-9529 (774) 999-0949 (774) 406-3723 (videophone)
- ASL ………… Specialty CSA for
deaf and hard of hearing population
MSPCC Holyoke (413) 532-9446 - Spanish
Northeast Family Services W. Springfield (413) 768-9811
Northeast Center for Youth and Families
Easthampton (413) 529-7777
ServiceNet, Inc. Greenfield, Northampton Amherst
(413) 585-1328 (877) 984-6855 (413) 582-9507
…………
Trauma-focused
Cognitive
Behavioral Therapy
(CF-CBT) and
Dialectical Behavior
Therapy (DBT)-
informed treatment
for trauma/PTSD
Attachment-based Family Therapy for Reactive Attachment Disorder (RAD)
Sunrise Behavioral Health Clinic
95 Frank B. Murray Street Springfield
(413) 285-8586
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
38 W Rev. 3/31/2019
In-Home Therapy Services (IHT) In-Home Therapy Services are delivered by one or more members of a team consisting of professional and paraprofessional staff, offering a combination of medically necessary In-Home Therapy and Therapeutic Training and Support. In-Home Therapy is a structured, consistent, strength-based, therapeutic relationship between a licensed clinician and the youth and family for the purpose of treating the youth’s behavioral health needs, including improving the family’s ability to provide effective support for the youth to promote his/her healthy functioning within the family. Interventions are designed to enhance and improve the family’s capacity to improve the youth’s functioning in the home and community and may prevent the need for the youth’s admission to an inpatient hospital, psychiatric residential treatment facility or other treatment setting. Access to Service: Direct access - referrals are made through any individual or agency (i.e.,
self, provider, state agency, school, etc.).
Provider City/Town Phone Number Linguistic
Capacity
……………
Specialty
Populations
Behavioral Health Network (BHN)
Springfield, Holyoke (413) 736-0127 (413) 427-0808
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield, Berkshire County, North Adams, Great Barrington
(413) 528-9156 - Spanish
Brightside for Families and Children
Holyoke
(413) 788-7366
BHN - Carson Center for Human Services, Inc.
Westfield (413) 568-1421 - Spanish
Ware (413) 277-6600
Center for Human Development
Springfield (413) 737-1426
W. Springfield (413) 737-1426
Easthampton (413) 737-1426
Greenfield Ware
(413) 439-2155 (844) 243-4357
Clinical & Support Options Springfield (413) 737-9544
Northampton (413) 583-0471
Greenfield (413) 774-1000
Athol (978) 249-9490
Pittsfield (413) 236-5656
Jewish Family Services of Western Mass
Springfield (413) 455-1936
Justice Resource Institute Holyoke (978) 408-3067
The Key Program Springfield (413) 781-6485 (413) 733-3113, Ext. 1
Holyoke (413) 532-9446
MSPCC Holyoke (413) 532-9446 - Spanish
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
39 W Rev. 3/31/2019
Provider City/Town Phone Number Linguistic
Capacity
……………
Specialty
Populations
Northeast Family Services W. Springfield (413) 768-9811 - Spanish
Northeast Center for Youth and Families
Greenfield Northampton Amherst
(413) 585-1328 (877) 984-6855 (413) 582-9507
- Spanish
ServiceNet, Inc.
Springfield (413) 827-8959 …………
Trauma-focused
Cognitive
Behavioral
Therapy (CF-CBT)
and Dialectical
Behavior Therapy
(DBT)-informed
treatment for
trauma/PTSD
Attachment-based
Family Therapy
for Reactive
Attachment
Disorder (RAD)
Sunrise Behavioral Health Clinic
95 Frank B. Murray Street Springfield
(413) 285-8586
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
40 W Rev. 3/31/2019
Community-Based Acute Treatment (CBAT) for Children and Adolescents Community-Based Acute Treatment (CBAT) is provided to children/adolescents who require a 24-hour-a-day, seven-day-a-week, staff-secure (unlocked) group setting. For children and adolescents with serious behavioral health disorders, CBAT provides therapeutic intervention and specialized programming in a controlled environment with a high degree of supervision and structure. Intensive therapeutic services include, but are not limited to, daily medication monitoring; psychiatric assessment; nursing availability; Specialing (as needed); individual, group, and family therapy; case management; family assessment, and consultation; discharge planning; and psychological testing as needed. Active family/caregiver involvement through family therapy, a key element of treatment, is expected. CBAT may be used as an alternative to, or transition from, inpatient services. Access to Service: ESP (Emergency Services Program) evaluation required Child/Adolescent: Provider City/Town Phone Number Contacts
BHN CBAT - The Village for Youth Springfield
(413) 310-3598 Michelle Michaelian [email protected]
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
41 W Rev. 3/31/2019
Intensive Community-Based Acute Treatment (ICBAT) for Children and
Adolescents Intensive Community-Based Treatment (ICBAT) provides the same services as Community-Based Acute Treatment (CBAT) but of higher intensity, including more frequent psychiatric evaluation and medication management and a higher staff-to-patient ration. ICBAT is an alternative to inpatient hospitalization and is not used as a step-down placement following discharge from a locked, 24-hour setting. Access to service: ESP (Emergency Services Program) evaluation required Child/Adolescent: Providers City/Town Phone Number Contact Person Comments
Wayside Youth and Family Support Network
Framingham* (508) 561-4463
Intake Staff Ages 12-18
Y.O.U., Inc. – Cottage Hill
Baldwinville* (508) 849-5640 Intake Staff Children (Ages 6-18)
Y.O.U., Inc. – Wetzel Center
Worcester* (508) 849-5640, Ext. 2
Intake Staff Children (Ages 6-12) Adolescents (Ages 12-up to the Member’s 18th birthday)
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
42 W Rev. 3/31/2019
Dialectical Behavior Therapy (DBT) Dialectical Behavior Therapy (DBT) is a structured outpatient treatment as defined by Marsha Linehan, PhD (Linehan, et. al., Cognitive-Behavioral Treatment of Borderline Personality Disorder, New York: Guilford Press, 1993) which combines strategies from behavioral, cognitive, and other supportive psychotherapies. DBT services encompass individual therapy, DBT skills group, therapeutic consultation to the Member on the telephone, and the therapists’ internal consultation meeting(s). Through an integrated treatment team approach to services, DBT seeks to enhance the quality of the Member’s life through group skills training and individual therapy with a dialectical approach of support and confrontation. DBT is available for adults who meet the DSM-V diagnosis for borderline personality disorder and who exhibit chronic para-suicidal behaviors. DBT is also available for adolescents who meet three of the nine DSM-V criteria for borderline personality disorder and who exhibit suicidal or self-injurious behaviors. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Child/Adolescent: Providers City/Town Phone Number Contacts
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield (413) 496-9671 (413) 499-0412
Jim Mucia Lynne Schmich
Center for Human Development Springfield, Holyoke (413) 737-1426, Ext. 140 (413) 781-6556
Aidza McKenzie Shannon Hicks
ServiceNet
Northampton (413) 587-9527
Amherst, Pittsfield, Holyoke
(413) 775-4728
Angela Rowan
Adult: Provider City/Town Phone Number Contacts
The Brien Center for Mental Health and Substance Abuse Services
Pittsfield (413) 499-3913, Ext. 303 (413) 499-0412
Chris Brandon Lynne Schmich
Center for Human Development Springfield, Holyoke (413) 737-1426, Ext. 140 (413) 781-6556
Aidza McKenzie Shannon Hicks
ServiceNet
Northampton
Amherst, Pittsfield, Holyoke
(413) 587-9527
(413) 587-7548
Lindsey Fletcher Lynch Anna Remen
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
43 W Rev. 3/31/2019
Psychiatric Intensive Outpatient Program (PIOP) The Psychiatric Intensive Outpatient Program (PIOP) provides mental health or substance use disorder services which are time limited, multidisciplinary, multimodal structured treatment in an outpatient setting. Such programs are less intensive than a partial hospital program or day treatment (e.g., may not always include medical oversight and medication evaluation and management) but significantly more intensive than outpatient psychotherapy and medication management. This level of care may be used to intervene in a complex or refractory clinical situation which would otherwise result in a higher level of care. Clinical interventions available should include modalities typically delivered in office-based settings, such as individual, couple, and family psychotherapy, group therapies, medication management and psycho-educational services. Frequency should occur based on individual needs. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Provider City/Town Phone Number Comments
Walden Behavioral Health Care Amherst (413) 582-0100
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
44 W Rev. 3/31/2019
Psychiatric Day Treatment Program (PDTP) for Adults and Adolescents Psychiatric Day Treatment provides a coordinated set of individualized, integrated, and therapeutic support services to those with psychiatric disorders, who need more active or inclusive treatment than is typically available through traditional outpatient mental health services. While less intensive than partial hospitalization, day treatment is an intensive, clinical program that includes diagnostic, medical, psychiatric, substance-use, psychosocial, and adjunctive treatment modalities in a structured setting. Day Treatment programs provide rehabilitative, pre-vocational, educational, and life-skill services to promote recovery and attain adequate community functioning, with focus on peer socialization and group support. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Adult: Provider City/Town Phone Number Contacts
Behavioral Health Network Springfield (413) 301-9337 Jeff Kasis
Center for Human Development Springfield (413) 733-6624 Rene Pinero
River Valley Counseling Center Day Treatment Program
Holyoke (413) 540-1221 Lea Caron
Adolescent: Provider City/Town Phone Number Contacts
Wayside Youth and Family Support
Framingham* (508) 879-9800 Dana Zais
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
45 W Rev. 3/31/2019
Partial Hospitalization Program (PHP) Partial Hospitalization is a non-residential treatment program that may or may not be hospital-based. The program provides clinical, diagnostic, and treatment services on a level of intensity equal to an inpatient program, but on less than a 24-hour basis. These services include therapeutic milieu, nursing, psychiatric evaluation and medication management, group and individual/family therapy, psychological testing, vocational counseling, rehabilitation recovery counseling, substance use disorder evaluation, and counseling and behavioral plans. Psychiatric partial hospital treatment may be appropriate when a Member does not require the more restrictive and intensive environment of a 24-hour inpatient setting, but does need up to eight hours of clinical services. Partial hospitalization is used as a time-limited response to stabilize acute symptoms. As such, it can be used both as a transitional level of care (i.e., step-down from inpatient) as well as a stand-alone level of care to stabilize a deteriorating condition and avert hospitalization. Frequency should occur based on individual needs. Access to Service: Direct referral or through an ESP (Emergency Services Program)
evaluation Child/Adolescent: Provider City/Town Phone Number Contacts
Baystate Medical Center Holyoke (413) 794-5555 Kathy Fehily
Adult: Provider City/Town Phone Number Contacts
Baystate Medical Center Springfield
(413) 322-4958 (413) 794-5555
Baxter Chandler James Osterndarp
Baystate Noble Hospital Westfield (413) 568-2811, Ext. 5553 Kelly Crowley
Behavioral Health Network Springfield (413) 736-3668 Jeff Kasis
Berkshire Medical Center Pittsfield (413) 447-2000 Christine Decker
Franklin Partial Program Greenfield (413) 773-2546 Daniel P. O’Donnell, PhD, LMHC
Holyoke Hospital
Holyoke (413) 534-2627 Melissa Perry
Walden Behavioral Care Partial Hospitalization Adult and Adolescent Eating Disorder
Amherst (413) 582-0100 Joanna Imse
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
46 W Rev. 3/31/2019
Child/Adolescent Inpatient Mental Health Services Inpatient Mental Health Services represents the most intensive level of psychiatric care and is delivered in a licensed hospital setting. Multidisciplinary assessments and multimodal interventions are provided in a 24-hour secure and protected, medically staffed, and psychiatrically supervised treatment environment. Twenty-four-hour skilled nursing care, daily medical care, and a structured treatment milieu are required. Typically, the individual poses a significant danger to self or others, or displays severe psychosocial dysfunction. Active family/guardian/natural supports involvement is important unless contraindicated. The goal of acute inpatient mental health care is to stabilize individuals who display acute psychiatric conditions associated with a relatively sudden onset and a short, severe course, or a marked exacerbation of symptoms associated with a more persistent, recurring disorder. Access to Service: ESP (Emergency Services Program) evaluation required Child/Adolescent: Provider City/Town Phone Number Contacts
Providence Hospital Holyoke (413) 539-2971 Triage
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
47 W Rev. 3/31/2019
Adult Inpatient Mental Health Services Inpatient Mental Health Services represents the most intensive level of psychiatric care and is delivered in a licensed hospital setting. Multidisciplinary assessments and multimodal interventions are provided in a 24-hour secure and protected, medically staffed, and psychiatrically supervised treatment environment. Twenty-four-hour skilled nursing care, daily medical care, and a structured treatment milieu are required. Typically, the individual poses a significant danger to self or others, or displays severe psychosocial dysfunction. Active family/guardian/natural supports involvement is important unless contraindicated. The goal of acute inpatient mental health care is to stabilize individuals who display acute psychiatric conditions associated with a relatively sudden onset and a short, severe course, or a marked exacerbation of symptoms associated with a more persistent, recurring disorder. Access to Service: ESP (Emergency Services Program) evaluation required Provider City/Town Phone Number Contacts
Baystate-Franklin Medical Center
Greenfield (413) 773-2595 Stacy Johnson
Baystate Medical Center Springfield (413) 794-5408 Annabel Hallgren
Baystate Noble Hospital Westfield (413) 568-2811, Ext. 5553 Kelley Crowley
Baystate Wing Hospital Palmer (413) 370-8909 Brian Kellen
Berkshire Medical Center Pittsfield (413) 445-9463 Shannon McCarthy
Cooley Dickinson Hospital Northampton (413) 582-2577 (413) 582-2500
Elizabeth Hartman Jacquelyn Ouellette
Holyoke Hospital Holyoke (413) 534-2593 Melissa Perry
Providence Hospital Holyoke (413) 539-2964 Beth Prullage
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
48 W Rev. 3/31/2019
Structured Outpatient Addiction Program (SOAP) Structured Outpatient Addiction Programs (SOAPs) are clinically intensive, structured, day and/or evening substance use disorder services. These programs can be used as a transition service in the continuum of care for those individuals being discharged from community-based Acute Treatment Services (ATS) for Substance Use, or can be used by individuals, including pregnant women who need outpatient services, but who also need more structured treatment for substance use disorders. SOAP provides multidisciplinary treatment to address the sub acute needs of individuals with addition and/or co-occurring disorders, while allowing them to maintain employment and participation in the community. Unless contraindicated, the family, guardian and/or natural supports are actively involved in the treatment. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency Services
Program) Adult: Provider City/Town Phone Number Contacts
Adcare W. Springfield (413) 209-3124 Annie Parks [email protected]
Behavioral Health Network Springfield (413) 301-9337
Jeff Kasis
The Brien Ctr. for Mental Health and Substance Abuse Services
Pittsfield North Adams
(413) 629-1159 (413) 664-5540
Nanciellen Poulin [email protected]
Clinical and Support Options Northampton Athol
(413) 586-8550 (413) 582-0471
Karen Poisson Lisa Pineo [email protected]
Crossroads Springfield (413) 739-1661 Becky Vassallo [email protected]
Gandara Mental Health Center Springfield (413) 732-2120 Anna Centeno [email protected]
Pathways Intensive Outpatient Program at Providence Hospital
Holyoke (413) 827-4335 Mark Paglia
Psych Care Associates Ludlow (413) 583-6750, Ext. 1 Intake Michelle Caliento [email protected]
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
49 W Rev. 3/31/2019
Enhanced Structured Outpatient Addiction Program for Homeless Members
(Enhanced SOAP) Enhanced SOAP (Structured Outpatient Addiction Program) is a specialized program designed for homeless Members who need shelter as well as substance use disorder services. The program is short-term, clinically intensive, structured day and/or evening. These programs can be used as a transition service in the continuum of care for those individuals being discharged from community-based Acute Treatment Services (ATS) for Substance Use Disorders, or can be used by individuals, including pregnant women who need outpatient services, but who also need more structured treatment for substance use disorders. The Enhanced SOAP ensures the availability of shelter beds for those enrolled in the program, either on-site, or through formal affiliation with a local shelter. The Enhanced SOAP provides multidisciplinary treatment to address the sub acute needs of individuals with addiction and/or co-occurring disorders, while allowing them to maintain participation in the community, continue to work, and be part of family life. Unless contraindicated, the family, guardian and/or natural supports are actively involved in the treatment. Enhanced SOAP services can only be provided in DPH-licensed, freestanding facilities skilled in addiction recovery treatment, outpatient departments in acute-care hospitals, or outpatient agencies of health care professionals. Access to Service: Enhanced SOAP services can be accessed directly or as a step-down from a
higher level of substance use disorder care. A majority of Members are expected to access Enhanced SOAP as part of a discharge plan from Acute Treatment Services (ATS) or Enhanced ATS.
Adult: Provider City/Town Phone Number Comments
Lowell House Lowell* (978) 459-8656 Ages 18+
NFI Massachusetts, Inc. Haverhill* (978) 491-1350 Ages 18+
LARC (Living and Recovery Center)/ Victory Programs
Jamaica Plain* (617) 522-2936 Adults HIV+ homeless men and women, 7 days/week
Pine Street Inn Genesis
Jamaica Plain* (617) 892-7942 Women only 7 days/full time Trauma specialty program
Pine Street Inn Men’s Stabilization Program
Jamaica Plain* (617) 892-7942 Males only Shelter-based program, Specialized HIV program, 7 days/week
Women’s Hope (Victory Program) Jamaica Plain* (617) 442-0048 Homeless women only; will accept Members on methadone; 7 days/week Ages 18+
Arbour Fuller Hospital Attleboro* (508) 652-5222
High Point Treatment Center Plymouth* (508) 224-7701
Stanley Street Fall River* (508) 679-5222
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
50 W Rev. 3/31/2019
Enhanced Structured Outpatient Addiction Program for Adolescents (Enhanced
SOAP) Enhanced SOAP (Structured Outpatient Addiction Program) is a specialized program designed for adolescents with addiction and/or co-occurring disorders. The program is short-term, clinically intensive, structured day and/or evening. These programs can be used as a transition service in the continuum of care for those adolescents being discharged from community-based Acute Treatment Services (ATS) for Substance Use Disorders, or can be used by Members, including pregnant adolescents who need outpatient services, but who also need more structured treatment for substance use disorders. Enhanced SOAPS provide multidisciplinary treatment to address the sub-acute needs of adolescent Members with addiction and/or co-occurring disorders, while allowing them to maintain participation in the community, continue to work or attend school and be part of family life. Unless contraindicated, the family, guardian and/or natural supports are actively involved in the treatment. Access to Service: Enhanced SOAP services can be accessed directly or as a step-down from a
higher level of substance use disorder care. A majority of Members are expected to access Enhanced SOAP as part of a discharge plan from Acute Treatment Services (ATS) or Enhanced ATS.
Adolescent: Provider City/Town Phone Number Contact Person Comments
Counseling & Assessment Clinic
Worcester* (508) 756-2005 Intake Ages 13-17
Multicultural Wellness Center
Fitchburg* (978) 343-3336 Danielle Mann Ages 13-18
Y.O.U., Inc. Worcester* New Centralized Intake Number: 1-855-4youinc (496-8462)
Intake Department Ages 13-18 After-school program hours
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
51 W Rev. 3/31/2019
Acute Treatment Service for Substance Use Disorders (ATS) Acute Treatment Service for Substance Use Disorders (ATS) (Level IIIA Detoxification) is a 24-hour, seven-day-a-week, medically supervised addiction treatment that provides evaluation and withdrawal management. Detoxification services are delivered by nursing and counseling staff under a physician-approved protocol and physician-monitored procedures and include: bio-psychosocial assessment; individual and group counseling; psychoeducational groups; and discharge planning. Acute Treatment Services are provided to those experiencing, or at significant risk of developing an uncomplicated withdrawal syndrome as a result of an alcohol and/or other substance use disorder. Members receiving ATS do not require the medical and clinical intensity of a hospital-based detoxification service, nor can they be effectively treated in a less-intensive outpatient level of care. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Adult: Provider City/Town Phone Number Contacts
Berkshire Medical Center McGee Unit
Pittsfield (413) 445-9463
Shannon McCarthy
Carlson Recovery Center BHN
Springfield (413) 733-1431 Susan O’Connor
Behavioral Health Network Greenfield (413) 747-0705 Candy Darcy
Providence Hospital
Holyoke (413) 539-2984 Dorota Poluha
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
52 W Rev. 3/31/2019
Acute Treatment Services (ATS) for Pregnant Women Acute Treatment Services (ATS) for Pregnant Women are ATS services for the population of pregnant women who are addicted to alcohol and/or drugs. In addition to standard Acute Treatment Services (ATS) for substance use disorder detoxification services, ATS programs for pregnant women will have the capacity to treat Members who are currently receiving methadone or other opioid replacement treatments. The facility will have specialized detoxification protocols for pregnant women, as well as medical protocols for prenatal examination and care, labor and delivery, and postpartum care. Fetal monitoring equipment is on site, and the facility arranges all necessary medical and obstetric consultations within 48 hour of admission. A minimum of one individual session per day provides education and counseling on prenatal and postpartum care, HIV/AIDS, and other health related issues. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Adult: Provider City/Town Phone Number Contact Person
Spectrum Health Systems Westborough* 1-800-366-7732 Admission Staff
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
53 W Rev. 3/31/2019
Clinical Stabilization Services for Substance Use Disorders (CSS) Level III.5 Clinical Stabilization Services for Substance Use Disorders (CSS), Level III.5, shall mean 24-hour treatment, usually following Acute Treatment Services (ATS) for Substance Use Disorders. This service includes intensive education and counseling regarding the nature of addiction and its consequences, relapse prevention, outreach to families and significant others, and aftercare planning for individuals beginning to engage in recovery from addiction. These programs provide multidisciplinary treatment interventions and emphasize individual, group, family, and other forms of therapy. Linkage to aftercare, relapse prevention services, and self-help groups, such as AA and NA, are integrated into treatment and discharge planning. Unless contraindicated, the family, guardian, and/or natural supports are actively involved in the treatment as required by the treatment plan, or there are active efforts being made, and documented, to involve them. This service is not intended as a step-down service from a psychiatric hospitalization level of care or psychiatric stabilization service. It is intended for Members with a primary substance use disorder. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Adult: Provider City/Town Phone Number Comments
BHN – The Hope Center Springfield (413) 301-9500 Kimberly Lucas
Behavioral Health Network Greenfield (413) 747-0705 Candy Darcy
Berkshire Medical Center Pittsfield (413) 445-9463 Shannon McCarthy
Providence Behavioral Health Hospital
Holyoke (413) 539-2981 Aimee Letson
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
54 W Rev. 3/31/2019
Residential Rehabilitation Services (RRS) for Substance Use Disorders Residential Rehabilitation Services (RRS) for Substance Use Disorders (ASAM Level 3.1) consists of a structured and comprehensive rehabilitative environment that supports Members’ independence and resilience and recovery from alcohol and/or other drug problems. Scheduled, goal-oriented clinical services are provided in conjunction with ongoing support and assistance for developing and maintaining interpersonal skills necessary to lead an alcohol and/or drug-free lifestyle. Program types include:
Residential Rehabilitation Services (RRS) for Substance Use Disorders for Adults
Residential Rehabilitation Services (RRS) for Pregnant and Post-Partum Women
Residential Rehabilitation Services (RRS) for Youth (ages 13-17)
Residential Rehabilitation Services (RRS) for Transitional Age Youth (ages 16-21) or Young Adults (ages 18-25)
Family Residential Rehabilitation Services (RRS)
Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency
Services Program) Provider City/Town Phone Number Comments
Cole’s Place (BHN) (for men)
Springfield (413) 726-1030 Men Wendy Randall
Gandara Addiction Recovery Program (Men)
Springfield (413) 781-2234 Men Rafael Soto
Gandara Cornerstone Recovery
Ware (413) 736-8329 Female TAY ages 18+ Central Intake
Gandara Residential Services for Women
Holyoke (413) 540-9881 Women Pregnant and Post-Partum Central Intake
Gandara Center Hairston House
Northampton (413) 585-8390 Men Central Intake
Goodwin House (CHD)
Chicopee (413) 316-1642 Men, Youth/Adolescent ages 13+ Derek Duclos Clinical Director
Grace House (CHD) Northampton (413) 586-8213, Ext. 25840
Keila Rivera Clinical Director
My Sister’s House (BHN)
Springfield (413) 733-7891 Women Pregnant and Post-Partum Wendy Randall
Opportunity House (BHN)
Springfield (413) 739-4734 Men Wendy Randall
Phoenix House
5 Madison Avenue Springfield
(413) 733-2128 Adult co-ed William Salgado
River Valley Counseling Center
Easthampton (413) 540-1234 Intake
ServiceNet Beacon House
Beacon Street, Greenfield
(413) 772-6100, Ext. 204 Intake
ServiceNet Orange Recovery Home
Orange (413) 772-6100, Ext. 204 Intake
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
55 W Rev. 3/31/2019
Provider City/Town Phone Number Comments
The Brien Center Keenan House for Men
198-202 Bradford Street, Pittsfield
(413) 499-2456 Men Intake
The Brien Center Keenan House for Women
121 Seymour Street, Pittsfield
(413) 997-0067 Women Pregnant and Post-Partum Intake
Two Rivers RRS (CHD)
Greenfield (413) 512-5020 Women Pregnant and Post-Partum Stephanie Irish
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
56 W Rev. 3/31/2019
Outpatient Detoxification This treatment is for those individuals who do not need inpatient treatment and monitoring for withdrawal. The program consists of medical staff who provide a comprehensive assessment for the appropriateness of this outpatient level of care. The treatment course averages about four hours a day and is mostly suitable for Members in a supportive living situation who have access to support during non-clinical hours. Provider City/Town Phone Number Comments
Gosnold on Cape Cod Falmouth* 1-800-444-1554
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
57 W Rev. 3/31/2019
Methadone Treatment Methadone Treatment is the medically monitored administration of methadone to opiate addicted individuals, in conformance with FDA regulations. This service combines medical and pharmacological interventions with counseling, educational, and vocational services and is offered on a short-term (detoxification) and long-term (maintenance) basis. The goals of treatment include eliminating opiate use, eliminating injection drug use, reducing or eliminating alcohol or other drug use, improving health status, and improving the Member’s level of functioning. Access to Service: Direct referral – does not need to be evaluated by an ESP (Emergency Services Program) Adult: Provider City/Town Phone Number Contacts
Arcadia Healthcare Habit Opco
Springfield (413) 733-3488 Jessica Fortier-Goss
Community Health Care
Springfield, Chicopee (413) 746-0051 Tanya Liquori
Northampton (413) 584-2404
Westfield (413) 568-6600
Greenfield (413) 774-3321
Providence Hospital Methadone Program
Holyoke (413) 536-2730 (413) 536-7384
Janet Stabile
Spectrum Health Systems
Pittsfield North Adams
1-800-464-9555, Ext. 1161 (508) 792-5400
Kristin Nolan Ashley Wilcock Program Director: Rebecca Plastri
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
58 W Rev. 3/31/2019
Level IV Medically Managed Detoxification Level IV detoxification services provide a planned program of 24-hour, medically managed evaluation, care, and treatment for Members who are experiencing a severe withdrawal syndrome and/or acute biomedical complications as a result of a substance use disorder. Level IV services are typically rendered in a hospital facility that can provide life support in addition to 24-hour physician and nursing care. Daily individual physician contact is a required component of this level of care. A multidisciplinary staff of clinicians trained in mental health and addiction treatment and overall management of medical care are involved in the Member’s treatment and facilitate the conjoint treatment of coexisting biomedical and behavioral health conditions. Access to Service: ESP (Emergency Services Program) evaluation required Adult: Provider City/Town Phone Number Comments
Adcare Hospital Worcester* 1-800-252-6465 (508) 799-9000
Faulkner Hospital Jamaica Plain* (617) 983-7711 (617) 983-7712
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
59 W Rev. 3/31/2019
Acupuncture Detoxification Acupuncture Detoxification is the provision of medically necessary services in a clinical setting, under the direction of a physician, to stabilize the medical condition of a Member experiencing a serious episode of excessive substance use or withdrawal complications. Acupuncture Detoxification is indicated when the Member experiences physiological dysfunction during withdrawal but life or significant bodily functions are not threatened. The Member may or may not require medication, and 24-hour nursing is not required. Acupuncture Detoxification services can be provided in an intensive outpatient program. The severity of the Member’s symptoms will determine the setting, as well as the amount of nursing and physician supervision necessary during the course of treatment. Access to Service: Direct referral – does not need to be evaluated by an ESP (Emergency Services Program) Adult: Provider City/Town Phone Number Contacts
Boston Public Health Commission
Boston* (617) 534-5554 Admissions Staff
Fenway Community Health Center Boston* (617) 927-6202 Admissions Staff
Lowell Community Health Center
Lowell* (978) 937-9448 Admissions Staff
*not in Western region
* Please review the provider manual for a complete description of the level of care, or contact your regional office for further clarification or questions.
60 W Rev. 3/31/2019
Enhanced Acute Treatment Services (E-ATS) for Individuals with Co-Occuring
Addiction and Mental Health Disorders
Enhanced Acute Treatment Services (E-ATS) for Members with co-occurring disorders provides diversionary and/or step-down opportunities for Members requiring substance detoxification services through a planned program of 24-hour, medically monitored evaluation, care, and treatment and whose co-occurring mental health disorder requires a 24-hour, medically monitored evaluation, care, and treatment program, including the prescribing and dosing of medications typically used for the treatment of mental health disorders. E-ATS services for individuals with co-occurring addiction and mental health disorders are typically rendered in a licensed acute care or community-based setting (e.g., licensed, free-standing or hospital-based programs, or a licensed detoxification program) with 24-hour physician and psychiatrist consultation availability, 24-hour nursing care and observation, counseling staff trained in addiction and mental health treatment, and overall monitoring of medical care. Services are typically provided under a defined set of physician-approved policies, procedures, or clinical protocols. Access to Service: Direct referral - does not need to be evaluated by an ESP (Emergency Services Program) Adult: Provider City/Town Phone Number Contacts
Behavioral Health Network Greenfield (413) 747-0705 Candy Darcy
Carlson Recovery Center/ Behavioral Health Network
Springfield (413) 733-1431
Susan O’Connor
Providence Hospital Holyoke (413) 539-2980 Nancy Marhefka
Adolescents: Provider City/Town Phone Number Comments
Community Healthlink* Worcester* (508) 860-1244 Motivating Youth Recovery Program Admission Staff Ages 13 – 17
High Point Treatment Center Brockton* (508) 638-6000 Clean and Sober Teens Living Empowered (CASTLE)
*not in Western region