Regional er meeting nov 22 2013

20
Interior Health Authority Trauma and Emergency Services Strategic Planning Day Patient Transport Update Is it getting better, or worse ? Lawrence Takeuchi M.D., M. Sc., FRCPC Regional Medical Director, Patient Transport Services IHA Anesthesiologist and Intensivist, Royal Inland Hospital Kamloops B.C. Board Examiner, Critical Care Medicine - Royal College of Physicians and Surgeons of Canada Brent Hobbs RN Network Director, Patient Transport Services Deborah Lyn Watson RN Team Leader, High Acuity Response Teams

Transcript of Regional er meeting nov 22 2013

Page 1: Regional er meeting   nov 22 2013

Interior Health AuthorityTrauma and Emergency Services – Strategic Planning Day

Patient Transport Update – Is it getting better, or worse ?

Lawrence Takeuchi M.D., M. Sc., FRCPC

Regional Medical Director, Patient Transport Services – IHAAnesthesiologist and Intensivist, Royal Inland Hospital – Kamloops B.C.

Board Examiner, Critical Care Medicine - Royal College of Physicians and Surgeons of Canada

Brent Hobbs RNNetwork Director, Patient Transport Services

Deborah – Lyn Watson RNTeam Leader, High Acuity Response Teams

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Sending M.D. tries to arrange a transport to a higher level of care

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Sending M.D. tries to arrange a transport to a higher level of care

Has to talk to multiple people …

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Sending M.D. tries to arrange a transport to a higher level of care

Has to talk to REPEAT the story over and over …

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Sending M.D. tries to arrange a transport to a higher level of care

Didn’t they say the ambulance was coming …

Wasn’t somebody supposed to call me back ?

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Sending M.D. tries to arrange a transport to a higher level of care

Is anybody coming … ???

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Sending M.D. tries to arrange a transport to a higher level of care

Who’s to blame … ???

IHA Patient Transport Service (PTS) IHA Sending Hospital

Page 8: Regional er meeting   nov 22 2013

Sending M.D. tries to arrange a transport to a higher level of care

Who’s to blame … ???

Is PTS to blame for the cumbersome ‘transport system ‘ arrangements ?

Page 9: Regional er meeting   nov 22 2013

Sending M.D. tries to arrange a transport to a higher level of care

Who’s to blame … ???

IHA Patient Transport Service (PTS) ???

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IHA Patient Transport Service (PTS) – goes to battle for you

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IHA Patient Transport Service (PTS) – sometimes we take our lumps …

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IHA Patient Transport Service (PTS) – keeps fighting !!!

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IHA Patient Transport Service ( PTS )

‘ Trying to create a better transport system ‘

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‘ Trying to create a better transport system ‘

For all of us

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TRANSPORT IN THE INTERIOR

Current Issues

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Transport in the InteriorCURRENT ISSUES

BCEHS ( Government )

B.C.Ambulance Service( BCAS )

Patient Transfer Network ( PTN )

Patient Transport Service( PTS )

1. Too Many Silos

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Transport in the InteriorCURRENT ISSUES

BCEHS ( Government )

B.C.Ambulance Service( BCAS )

Patient Transfer Network ( PTN )

Patient Transport Service( PTS )

1. Too Many Silos

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Current Issues2) Too many points of access

1 800 561-1333 (PTN – Patient Transfer Network / formerly B.C. Bedline)

OR

1 250 320-1861 ( B.C. Ambulance Dispatch )

WHO DO I CALL ???

WHICH PHONE NUMBER ???

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PATIENT TRANSFER NETWORK ( PTN )

A process in evolution

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PATIENT TRANSFER NETWORK ( PTN )

A process in evolution