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Region 6 Veterans Community Action Team (VCAT)

Monthly Meeting

Flint Farmer’s MarketThe Community Room

February 26, 2015 | 1:00 – 3:30 PM

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Agenda

Time Activity Speaker/Facilitator

1:00 – 1:10 PM Welcome/Announcements Elena Bridges – Altarum Institute

1:10 – 1:20 PM The VCAT Approach Gary Rossio – Altarum Institute

1:20 – 1:50 PM PODIO Presentation Elena Bridges – Altarum Institute

Nick Majie – Altarum Institute

1:50 – 2:00 PM Break

2:00 – 3:00 PM Speed Networking Region 6 VCAT Members

3:00 – 3:15 PM Wrap Up & Next Steps Elena Bridges – Altarum Institute

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Partners from all organizations in the community bringing their collective efforts to bear to serve veterans and their families

Federal Veteran Service Partners

State Veteran Service Partners

City/County Veteran Service Partners

Community Veteran Service

Partners

Informal Support Network

Veterans and their Families

VCAT Focus is at the

Community Level

VCAT Approach

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Challenges: Veterans inability to navigate the system and lack of knowledge about

what services and benefits they can receive.

Mental health treatment and prevention, the lack of affordable housing and housing benefits access, education benefit access, career services and job training.

An absence of a network of service providers and this lack of communication and collaboration is detrimental to serving Veterans.

Solutions: Create a trusted network of service providers that will communicate and

share information with each other.

Establish an up to date directory of service providers.

Outreach and marketing, utilizing various forms of communication such as brochures, emails, websites, etc. in order to better reach all Veterans and their families.

Breakout Session Recap

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Update

Initial VCAT Kick off

Region 6, January 22, 2015, University of Michigan Flint

Region 7, February 10, 2015, Lansing Community College

Region 9, March 24, 2015 at Ann Arbor VA

Region 5, April 16, 2015 Delta College

Interviews, focus groups, and surveys

Building a community leadership group within each area

An Overview of Podio

How Coalition Members Can Navigate and Use Podio to Better Serve

Veterans, their Families and Caregivers

The Need

Implementing the “No Wrong Door” philosophy

• Service providers need to be identified

• Their information has to be collected

• Service providers have to come together to educate one another

Collective Efforts

• Effective Coordination of Services

• Integration of Services

Collaborative Tool Requirements

Gather Information Share Information

Foster Communication within the VCAT

Produce Informative

Products that Aid the VCAT’s Mission

The Focus of Today’s Demonstration

• Structure & Security

• Coalition Based Service Provider Directory

• Assistance and Support Requests

• Collaboration Space for Working Groups

• Veterans’ Resources and Events

Podio’s Functionality

Podio Structure

Security

• The software services that comprise Podio have been developed by Citrix, a multinational software company.

– Customer-uploaded data is hosted at the Citrix Datacenters in Frankfurt and Amsterdam, and through Amazon Web Services in Dublin.

• Network access to the systems hosting Podio is controlled through firewalls designed to detect & respond to various attacks.

• All data in the workspaces are accessible by invite-only to verified users.

Coalition Based Service Provider Directory

• Allows member service providers to collect each others information.

• The ability to search and filter the directory to locate services for helping veterans.

• Organization and Coalition Member Directory

Assistance and Support Request

• Allows member service providers to request support or assistance with helping a Veteran.

• Ability to document case management (randomized ID number) with multiple providers assisting in the resolution process.

• Can store completed requests for others to reference navigation routes to obtain services.

Veterans Resources and Events

• A central location for member service providers to locate events, documents, and helpful websites to better serve our Veterans, dependents and caregivers.

Collaboration for Working Groups

• A space for VCAT working groups to collaborate remotely, store resources, document projects and capture action steps to achieve the groups objectives.

Workspace Example

PODIO Next Steps

You will receive an invitation to join the “Region 6 Veterans Community Action Team” workspace.

A form will be emailed to you

asking for your basic member and organization information.

Once you are in the workspace you can: (1) Create your account(2) Find & update your

member profile(3) Find & update your

organization profile

Enter workspace

Submit form

Any Questions?