Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The...
-
Upload
david-perkins -
Category
Documents
-
view
217 -
download
0
Transcript of Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The...
![Page 1: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/1.jpg)
Reframing Organizations, 3rd ed.
![Page 2: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/2.jpg)
Introduction
Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations: The
Track Record Theory Base Frames and Reframing
![Page 3: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/3.jpg)
Are top managers clueless?
CEO Jeff Skilling thought Enron was “in excellent shape” when he quit a few months before it collapsed
![Page 4: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/4.jpg)
Are top managers clueless?
Joseph Berardino, CEO of Enron’s auditor, Andersen Worldwide, said no one told him some of his partners thought the firm was at risk in approving Enron’s aggressive accounting practices.
![Page 5: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/5.jpg)
Are top manager clueless?
Roger Smith said it was a “mystery” why General Motors lost market share throughout his tenure as CEO
![Page 6: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/6.jpg)
Virtues and drawbacks of organization
Prevalence of large, complex organizations is historically recent
Much of society’s important work is done in or by organizations, but…
They often produce poor service, defective or dangerous products and…
Too often they exploit people and communities, and damage the environment
![Page 7: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/7.jpg)
Signs of Cluelessness
Management errors produces 100s of bankruptcies of public companies every year
Most mergers fail, but companies keep on merging
One study estimates 50 to 75% of American managers are incompetent
Most change initiatives produce little change; some makes things worse
![Page 8: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/8.jpg)
Strategies to improve organizations
Better management ConsultantsGovernment policy and regulation
![Page 9: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/9.jpg)
What is a frame?
Mental map to read and negotiate a “territory” The better the map, the easier it is to know
where you are and get around (a map of New
York won’t help in San Francisco) Frame as window: enables you to see some
things, but not others Frame as tool: effectiveness depends on
choosing the right tool and knowing how to use it
![Page 10: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/10.jpg)
Structural Frame
Roots: sociology, management science Key concepts: goals, roles (division of labor),
formal relationships Central focus: alignment of structure with
goals and environment
![Page 11: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/11.jpg)
Human Resource Frame
Roots: personality and social psychology
Key concepts: needs (motives), capacities (skills), feelings
Central focus: fit between individual and organization
![Page 12: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/12.jpg)
Political Frame
Roots: political science Key concepts: interests, conflict, power,
scarce resources Central focus: getting and using power,
managing conflict to get things done
![Page 13: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/13.jpg)
Symbolic Frame
Roots: social and cultural anthropology Key concepts: culture, myth, ritual, story, Central focus: building culture, staging
organizational drama
![Page 14: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/14.jpg)
Structural and Human Resource Frames
Frame Structural Human Resource
Metaphor fororganization
Factory or Machine Family
Central concepts Rules, roles, goals,policies, technology,environment
Needs, skills,relationships
Image ofLeadership
Social architecture Empowerment
Basic leadershipchallenge:
Align structure to task, technology, environment
Align organization andhuman needs
![Page 15: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/15.jpg)
Political and Symbolic Frames
Frame Political Symbolic
Metaphor fororganization
Jungle Carnival, temple, theater
Centralconcepts
Power, conflict,competition,organizational politics
Culture, meaning,metaphor, ritual,ceremony, stories, heroes
Image ofLeadership
Advocacy Inspiration
Basic leadershipchallenge:
Develop agenda andpower base
Create faith, beauty, meaning
![Page 16: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/16.jpg)
Expanding managerial thinking
Traditional management thinking
Artistic thinking
See only one or two frames
Holistic, multi-frame perspective
Try to solve all problems with logic, structure
Rich palette of options
Seek certainty, control, avoid ambiguity, paradox
Develop creativity, playfulness
One right answer, one best way
Principled flexibility
![Page 17: Reframing Organizations, 3 rd ed.. Introduction Virtues and Drawbacks of Organized Activity The Curse of Cluelessness Strategies for Improving Organizations:](https://reader036.fdocuments.us/reader036/viewer/2022082711/56649eea5503460f94bfb37c/html5/thumbnails/17.jpg)
Conclusion
Narrow thinking clueless managers Multiple frames improve understanding,
promote versatility Multiple frames enable reframing: viewing the
same thing from multiple perspectives