Dan Young,President

Talewinds

October 2011

The Edmonton move this weekend will be a challenge and I wish them luck for everything going well. Imagine having to move everything out of your shop. Big job! Quesnel’s facelift is going well; new overhead doors, new paint, new signs and a new roof should be all done soon. I would like to welcome our new CMA Accountant Greg LeBlanc to the administra-tion offi ce. Greg, who hails from Tofi no, BC will also be the new Safety Offi cer for all of our team, but we are giving him some time to get up to speed fi rst.Alberta, Yukon and the Northwest Territories are becoming busy. Whitehorse Manager, Nick Stratis recently celebrated 30 years with All-West Glass - 24 of them in Whitehorse! Nick and his wife Linda are still loving the Yukon.British Columbia continues to be steady enough, however with the HST being voted out we could be in for a dry winter. Hopefully the mines and projects in northern BC will help keep us going. Please remember to use your WCB/Accident Free dollars before the end of October. Take care and I hope you all enjoyed the summer (what little we had of it).

Photo Above: Cops for Cancer Tour De North stopped in at CNC College in Prince George on Sept 13th, and Al Fox, Len MCCroary and Len’s son Cage were on hand to present the riders with a cheque for $2000.00 from all BC All-West Glass locations. The Cops for Cancer ride took place from September 9 to 15 and had a new route this year - starting in Fort St John and ending up in Williams Lake.

Typically there are two ways rear window defrosters fail. First, the thin horizontal lines are broken or scratched away from the rear glass causing the defroster to only partially defrost the rear window. Defrosters can also fail when the main power tabs are knocked off of the defroster’s vertical side bars, causing a total defroster failure.

Defroster Grid Repairs: If the defroster clears only part of the rear window, it’s usually a sign of a broken horizontal grid line. The fi rst step in repairing this type of damage is to locate the break by visual inspection. If the break is not obvious after close visual inspection, use a volt meter to help locate the damage. Turn on the defroster and touch one meter lead to each of the wide verti-cal bars along the sides of the defroster.The reading should be between 12 and 14 volts. If the volt meter

shows a negative reading, reverse the leads and take readings at various places on the grid to isolate the break. When you pass over the break, the reading will change sharply. The smallest break or cracked trace can cause the defroster to fail. Once a break in the defroster grid has been located, it’s time to consider how to repair the problem. The Frost Fighter Grid Repair Kit is designed to repair this type of damage. Use this kit to precisely mask off the damaged area of the defroster grid. There may be more than one break in the grid so be sure to locate and mask all the damage before proceeding.

After the damaged areas have been located and masked, apply the repair material using the small brushes sup-plied. Frost Fighter grid repair kits use a highly conductive silver fi lled polymer repair compound. This polymer bonds aggressively to glass and provides maximum electrical conductivity. The material dries to the touch in 10 minutes and is usable in thirty minutes. The polymer is color matched to the reddish brown colors used by in auto-motive defrosters for nearly invisible repairs. Removing the masking tape after the polymer dries leaves a uniform highly conductive defroster repair. It is important that repairs be done at normal room temperatures and that the conductor be allowed to fully cure before activating the defroster. Repairs can be completed even more quickly by applying heat to the repair. A lamp or hair dryer can be used to speed curing. Care must be used not to damage the glass or any tinting that may be on the window.

Defroster Tab Repairs: When the electric defroster grid does not work at all, small breaks in the horizontal grid can be eliminated as the problem. In this case, all of the horizontal defroster grid lines would need to be broken and it is very unlikely that this would happen without it being immediately obvious. Begin trouble shooting a total grid failure by carefully inspecting the thick vertical side bars of the defroster. A break or scratch in one of these bars could cause the defroster to fail completely. Use the Frost Fighter Grid Kit to repair any small breaks or scratches in these critical side bars. The more likely cause of a total defroster grid failure is a separated main power tab. These critical tabs connect the defroster grid with the vehicle’s high amperage defroster circuit and are located on each of the defroster grid’s vertical side bars These all important main power tabs can be knocked off of the defroster causing total defroster failure. Look for dangling wires near the sides of the defroster as a sure indication of this problem. Once this problem has been identifi ed the challenge becomes reliably reattaching the separated tabs without dam-aging the back glass or the existing defroster.

To reattach these separated tabs, pull the metal clip out of its connector and use the Frost Fighter Tab Repair Kit to repair the problem. The kit uses a fast curing, two part conductive silver epoxy to reattach the main power tabs to the vertical defroster bars. Frost Fighter silver epoxy comes in two syringes for precise dispensing and is mixed at a simple 1:1 ratio. Dip the end of the tab into the adhesive making sure to thoroughly coat the area to be rebonded to the defroster grid. The simple Frost Fighter tab repair system is safe for all defroster tab confi gurations and will not cause additional damage to the defroster as soldering or other methods of tab repair can do. Replace the separated defroster tab over the area were it was originally separated and rock gently to seat the tab. The highly conductive silver fi lled epoxy cures quickly and bonds aggressively to glass forming both the electrical and struc-tural connection in one simple operation. Frost Fighter tab repair kits allow repairs to be made in ten minutes when heated.

Other Problems: If the problem isn’t a break in the defroster grid, or a separated main power tab, begin checking by trying to turn the defroster system on. If you hear the system’s relay click and the monitoring lamp is on, you know you have current. Carefully check the switch and the wiring, paying careful attention to the ground side of the wiring. You can check this by placing the volt meter probes on each side of the wide vertical bars of the defroster grid and moving the negative lead to somewhere on the vehicle’s body. If the reading starts at zero and then re-turns to normal when the lead is moved, the problem is a connection on the ground side of the grid circuit. By using these tips and through careful trouble shooting, damaged rear window defrosters can be easily and economically repaired, saving hundreds of dollars in the process.

From John Seaborn of Frost Fighter

AUTOGLASS

TECH

TIP

HAPPY BIRTHDAY

milestones

Sabri Mahmoud 5 AWG Prince GeorgeRon Webb 6 AWG KitimatJohn Garrison 7 AWG Fort St JohnJohn Nelson 7 IGD NanaimoKeith Peters 10 AWG DistributionBilly Mooers 10 AWG Prince RupertBrad McDonald 11 AWG EdmontonGregory LeBlanc 11 AWG IndustriesAdam Russell 12 IGD CoquitlamCurtis Murray 13 AWG WhitehorseMatthew Clayton 13 AWG DistributionErnest Nandyal 15 AWG Northern IndTim Gour 15 AWG Slave LakeSarah Webb 15 AWG TerraceJose Pereira 17 AWG Prince RupertCoen Eykelboom 18 IGD EdmontonBrandon Arcand 24 AWG High LevelGordon Bradbury 24 AWG Prince RupertChad Clefstad 25 AWG EdmontonRobert Rathwell 26 AWG Peace RiverBob Flasch 26 IGD CoquitlamBill Burns 26 AWG Windows & DoorsKeith Fell 27 AWG TerraceShawn Devries 29 IGD EdmontonCrystal Morin 29 IGD WinnipegRoma Dawe 29 AWG Prince RupertCathy Cooper 31 AWG DistributionJames Fisher 31 AWG Grande PrairieJohn Wiebe 31 AWG Grande Prairie

John Dixon, AWG Northern DistributionShane Kerr, IGD Winnipeg

Sarah Webb, All-West Glass TerraceStephen Smith, All-West Glass Quesnel

Gregory LeBlanc, AWG Northern IndustriesCollin Furze, AWG VanderhoofJake Cook, AWG Peace RiverJason Nilsson, IGD Winnipeg

Darlene Doonanco, IGD EdmontonBraden Fournier, IGD Edmonton

15 YEARSRene Arseneau, AWG Prince George

10 YEARSJames Fisher, AWG Grande Prairie

5 YEARSJason Turcotte, AWG Prince George

Crystal Beddome, IGD Prince GeorgeBriana Peterson, IGD Coquitlam

“ The bitterness of poor quality lingers long after the sweetness of a lower price” Ben Franklin

Reader Board Slogan:“Window/Door Financing now Available”

Owen Monz and Jeff Marshall from AWG Quesnel. He received a gift certifi cate for his outstanding marks in the automotive glazier program.

It’s that time of year again. AWG Burns Lake works on a schoolbus windshield.

OUT AND ABOUT1. Joe Mettler of AWG Burns Lake out in the middle of nowhere replacing button top window enjoying the day and the job.

2. See what happens when you turn your back on some prankster. John Weibe of Grande Prairie had the cell door slammed on him when he didn’t get out of the tool lock-up quickly enough.

3. Working together unloading massive window with a good client Rupert Wood n Steel

4. AWG PG: Assistant Manager, Al Fox stealing food from the kiddie table at AWG Day in PG. For shame!

5. Joe and Andrew do a fantastic job renovating heritage church in Prince Rupert using brains and Westeck windows

Thanks to Jamie Krenz, Ray Rejc and Karen Pinko for the photos!

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Gordon Bradbury, Autoglass Tech, AWG Prince RupertWhat was your fi rst job ever? Working at my parents drive-In

If you could trade jobs with anyone else in the world, who would you trade jobs with? Travel Writer

What is/was your favorite subject in school? Math

What do you like to do for fun? Photography

What is the craziest gift you ever received from someone? BBQ apron for holding beer cans

If you could invite 5 famous people to your party and every single one of them would come, which 5 people would you have come to your party? Santa Clause, Bill Gates, Bono, Tiger Woods, Warren Buffet

What cartoon character best describes you? Charlie Brown

If you could live anywhere in the world for a year, where would it be? Somewhere sunny

If you could choose one of your personality traits to pass on to your children, what would it be?Honesty

What would you attempt if you knew you could not fail? Marriage

What is your favourite movie of all time and one that you can watch over and over again and quote lines from it? Wizard of Oz - “Lions and Tigers and Bears, Oh My!!”

If you were a contestant on Fear Factor, what would be the worst/scariest thing for you to do? Snakes

Whats the worst/most embarassing CD/Album you’ve ever owned? Hasn’t happened....yet

What would you do with a million dollars? Have Fun

Which one song describes your life the best? Why? Don’t Worry Be Happy

We only had 3 entries for our Going Green/Green Thumb contest. Check out the colour photos on my blog on the Glazette and send me an e-mail refl ections @all-westglass.com to vote for your fave. One vote per person. The location with the most votes gets top prize of $150.00. Thanks to AWG DC, AWG Chetwynd and AWG Quesnel. Just by par-ticipating you are guaranteed some dineros. Tonya#1 = $150.00#2 = $100.00#3 = $50.00

Going Green

AWG Dawson Creek grew carrots!

AWG Chetwynd

AWG Quesnel

Reflections is a monthly newsletter for employees

and friends of AWG Northern Industries. We welcome and encourage

your articles, photos, cartoons etc. However, we reserve the right to edit all submissions for space and

content.

Contact: Tonya GillardAWG Northern IndustriesPhone: 250-877-7619Fax: 250-877-7606

E-mail: reflections@

all-westglass.com

LAST MONTH’S BRAINBUSTER ANSWERS

QUALITY CORNER

SEND YOUR ANSWERS BY E-MAIL TO REFLECTIONS@ALL-WESTGLASS.COM OR YOUR INTERNAL MAILBAGS. THE WINNER WILL BE ANNOUNCED NEXT MONTH’S ISSUE AND WIN $25.00 FOR THEIR STORE STAFF FUND.

The guys in the Smithers shop decided they want-ed to spend their WCB/Accident Free money on snacks. Lots and lots of snacks! Enough snacks to fi t in the back of an SUV. I hear from the grapevine that it’s amaz-ing how much happier they are all day. :) So how did you spend your WCB/Accident Free dol-lars?

Can you fi nd the hidden country in the following sentence: Tom’s cold was made worse by his swollen glands, perhaps a tonic would help. Answer: England

If Fred can lay 1000 bricks in three hours, Jimmy can lay 1000 bricks in two hours and Kev can lay 1000 bricks

in six hours. How long will it take Fred, Jimmy and Kev to lay 1000 bricks if they all work together?Answer: 1 hour.

Winner is IGD Kelowna

#1 Can you fi nd the eleven hidden colours in the following paragraph:

Many injured animals are invited to live at the ‘Toronto Range’. Stop in kangaroo corner and marvel at the lovely creatures within. Dig over the potato patch to fi nd small furry caterpillars, but don’t yell! Owls can be found swooping for ed-ible rodents, earwigs or perhaps bluebottles in the undergrowth. The brown bear, Rob, lacks grace and may look like an ogre, enter at your own risk! Peacocks can be found showing their colourful wares, which look fantastic when viewed with our ultraviolet torch.

#2 Everything Mr Red owns is red, he lives in a red bungalow and his chairs are red, his tables are red. His ceiling, walls and fl oor are all red. All of his clothes are red, his shoes are red, even his carpet, television and phone are red. What colour are his stairs?

Whether it’s a Tom Selleck or a Fu Manchu, Movember, the month of moustaches is coming! During November each year, Movember is responsible for the sprouting of moustaches on thousands of men’s faces, in Canada and around the world. With their “Mo’s”, these men raise vital funds and awareness for men’s health, spe-cifi cally prostate cancer. If you plan to participate in Movember this year, please let me know! Tonya