References
Transcript of References
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5/20/2018 References
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Reward Management references - DIY context
Key Text
Korczynski, M. (2002), Human Resource Management in Service Sector, Palgrave, Basingstoke.
Journal articles
James Arrowsmith,Ann E. McGoldrick,(1996) "HRM service practices: flexibility, quality and
employee strategy", International Journal of Service Industry Management, Vol. 7 Iss: 3, pp.46 - 62
Chang, W.-J. A., Wang, Y.-S. and Huang, T.-C. (2013), Work DesignRelated Antecedents of
Turnover Intention: A Multilevel Approach. Hum. Resour. Management., 52: 126.
Foster, C. (2004a) Gendered Retailing: A Study of Customer Perceptions of Front-Line
Staff in the DIY Sector, International Journal of Retail and Distribution Management,
32(9): 442-7.
Foster, C. and Resnick, S. (2011). Service worker appearance and the retail service
encounter: the influence of gender and age. The Service Industries Journal, 1-12.
FOSTER, C., WHYSALL, P. and HARRIS, L., 2008. Employee loyalty: an exploration of
staff commitment levels towards retailing, the retailer and the store. International
Review of Retail, Distribution and Consumer Research, 18 (4), pp. 423-435.
Paul Freathy,Leigh Sparks,(1993) "SUNDAY WORKING IN THE RETAIL TRADE", International
Journal of Retail & Distribution Management, Vol. 21 Iss: 7
Freathy, P. and Sparks, L. (1994b) Research Note: Employment in DIY Superstores - an update, Service
Industries Journal, 14: 278-284.
Freathy, P., Sparks, L. (1995). Flexibility, Labour Segmentation and Retail Superstore Managers: The Effects of
Sunday Trading. The International Journal of Retail, Distribution and Consumer Research, 5, 361-85.
Gamble, J. (2003) "Transferring Human Resource Practices from the United Kingdom to China: the Limits and
Potential for Convergence", The International Journal of Human Resource Management, 14(3): 369-87.
Terence Hogarth,Michael C. Barth,(1991) "Costs and Benefits of Hiring Older Workers: A Case
Study of B&Q", International Journal of Manpower, Vol. 12 Iss: 8, pp.517
Konstantinos Kakavelakis,(2010) "Familythemed control in service factories: An examination of
modes of service delivery and HRM styles in the UK restaurant sector", Personnel Review, Vol. 39 Iss:
5, pp.557573
Tom Redman,Brian P. Mathews,(1998) "Service quality and human resource management: A review
and research agenda", Personnel Review, Vol. 27 Iss: 1, pp.57 - 77
Redman, T. Mathews, B. P. (2002). Managing Services: Should We Be Having Fun? The Service Industries
Journal, (22):3, pp. 51-62.
Sparks, L. (1991) Employment in DIY Superstores, Service Industries Journal, 11(3): 304-323.
L. Sparks,(1992) "RESTRUCTURING RETAIL EMPLOYMENT", International Journal of Retail &
Distribution Management, Vol. 20 Iss: 3
Whysall, P.; Poster, C.; Harris, L. (2009): Job Dissatisfaction among Retail Employees: A Study of
Three Leading UK Retailers, The International Review of Retail, Distribution and Consumer Research
Volume 19,Issue 2,
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Reward Management referencesgeneral subject journal articles
Strategic reward context
Baeten, X. and Verwaeren, B. (2012) Flexible Rewards From a Strategic Rewards Perspective. Compensation
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Benefits Review; 44(1):40-49.
Boyd, B. K. and Salamin, A. (2001), Strategic reward systems: a contingency model of pay system design. Strat.
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Curran, B. and Walsworth, S. (2014), Can you pay employees to innovate? Evidence from the Canadian private
sector. Human Resource Management Journal, 24: 290306.
Hsieh, Y. H., & Chen, H. M. (2011). Strategic fit among business competitive strategy, human resource strategy,
and reward system.Academy of Strategic Management Journal, 10(2), 1132.
Park, R. and Kruse, D. (2014), Group incentives and financial performance: the moderating role of innovation.
Human Resource Management Journal, 24: 7794
Perkins, S. J. and White, G. (2010), Modernising pay in the UK public services: trends and implications. Human
Resource Management Journal, 20: 244257
Rajagopalan, N. and Finkelstein, S. (1992), Effects of strategic orientation and environmental change on senior
management reward systems. Strat. Mgmt. J., 13: 127141
Singh, P. (2002) Strategic Reward Systems at Southwest Airlines Compensation & Benefit Review34(28), 28
33
Trevor, J. and Brown, W. (2014), The Limits on Pay as a Strategic Tool: Obstacles to Alignment in Non-Union
Environments. British Journal of Industrial Relations, 52: 553578
Xavier, B. (2014) Shaping the future research agenda for compensation and benefits management: Somethoughts based on a stakeholder inquiry, Human Resource management Review, Vol.24, No.1, 31- 40.
Employment relationship
Charlwood, A. (2007), The de-collectivisation of pay setting in Britain 199098: incidence, determinants and
impact. Industrial Relations Journal, 38: 3350
Lloyd, Caroline; Warhurst, Chris; Dutton, Eli.(2013) The weakest link? Product market strategies, skill and pay inthe hotel industry. In: Work, Employment and Society, Vol. 27, No. 2, p. 254-271.
Roche, W. K. and Teague, P. (2014), Do Recessions Transform Work and Employment? Evidence from Ireland.
British Journal of Industrial Relations, 52: 261285
Rubery, J., Grimshaw, D., Ward Kevin, H Beynon (2001). "Organisations and the Transformation of the Internal
Labour Market." Work, Employment and Society 15. 25- 54.
Siebert, S.,andWilson, F. (2013) All work and no pay: consequences of unpaid work experience in the creative
industries.Work, Employment and Society,27 (4). pp. 711-721.
Traxler, F. (2003), Bargaining (De)centralization, Macroeconomic Performance and Control over the Employment
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Motivation and reward
Nancy E. Day,(2011) "Perceived pay communication, justice and pay satisfaction", Employee Relations, Vol.
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Dalton, S (2010) Motivating medicine: why money is not enough. Journal of paediatrics and child health.46 (4)
142-143
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Total reward
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Engagement and reward
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