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    Reward Management references - DIY context

    Key Text

    Korczynski, M. (2002), Human Resource Management in Service Sector, Palgrave, Basingstoke.

    Journal articles

    James Arrowsmith,Ann E. McGoldrick,(1996) "HRM service practices: flexibility, quality and

    employee strategy", International Journal of Service Industry Management, Vol. 7 Iss: 3, pp.46 - 62

    Chang, W.-J. A., Wang, Y.-S. and Huang, T.-C. (2013), Work DesignRelated Antecedents of

    Turnover Intention: A Multilevel Approach. Hum. Resour. Management., 52: 126.

    Foster, C. (2004a) Gendered Retailing: A Study of Customer Perceptions of Front-Line

    Staff in the DIY Sector, International Journal of Retail and Distribution Management,

    32(9): 442-7.

    Foster, C. and Resnick, S. (2011). Service worker appearance and the retail service

    encounter: the influence of gender and age. The Service Industries Journal, 1-12.

    FOSTER, C., WHYSALL, P. and HARRIS, L., 2008. Employee loyalty: an exploration of

    staff commitment levels towards retailing, the retailer and the store. International

    Review of Retail, Distribution and Consumer Research, 18 (4), pp. 423-435.

    Paul Freathy,Leigh Sparks,(1993) "SUNDAY WORKING IN THE RETAIL TRADE", International

    Journal of Retail & Distribution Management, Vol. 21 Iss: 7

    Freathy, P. and Sparks, L. (1994b) Research Note: Employment in DIY Superstores - an update, Service

    Industries Journal, 14: 278-284.

    Freathy, P., Sparks, L. (1995). Flexibility, Labour Segmentation and Retail Superstore Managers: The Effects of

    Sunday Trading. The International Journal of Retail, Distribution and Consumer Research, 5, 361-85.

    Gamble, J. (2003) "Transferring Human Resource Practices from the United Kingdom to China: the Limits and

    Potential for Convergence", The International Journal of Human Resource Management, 14(3): 369-87.

    Terence Hogarth,Michael C. Barth,(1991) "Costs and Benefits of Hiring Older Workers: A Case

    Study of B&Q", International Journal of Manpower, Vol. 12 Iss: 8, pp.517

    Konstantinos Kakavelakis,(2010) "Familythemed control in service factories: An examination of

    modes of service delivery and HRM styles in the UK restaurant sector", Personnel Review, Vol. 39 Iss:

    5, pp.557573

    Tom Redman,Brian P. Mathews,(1998) "Service quality and human resource management: A review

    and research agenda", Personnel Review, Vol. 27 Iss: 1, pp.57 - 77

    Redman, T. Mathews, B. P. (2002). Managing Services: Should We Be Having Fun? The Service Industries

    Journal, (22):3, pp. 51-62.

    Sparks, L. (1991) Employment in DIY Superstores, Service Industries Journal, 11(3): 304-323.

    L. Sparks,(1992) "RESTRUCTURING RETAIL EMPLOYMENT", International Journal of Retail &

    Distribution Management, Vol. 20 Iss: 3

    Whysall, P.; Poster, C.; Harris, L. (2009): Job Dissatisfaction among Retail Employees: A Study of

    Three Leading UK Retailers, The International Review of Retail, Distribution and Consumer Research

    Volume 19,Issue 2,

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    Reward Management referencesgeneral subject journal articles

    Strategic reward context

    Baeten, X. and Verwaeren, B. (2012) Flexible Rewards From a Strategic Rewards Perspective. Compensation

    and

    Benefits Review; 44(1):40-49.

    Boyd, B. K. and Salamin, A. (2001), Strategic reward systems: a contingency model of pay system design. Strat.

    Mgmt. J., 22: 777792

    Curran, B. and Walsworth, S. (2014), Can you pay employees to innovate? Evidence from the Canadian private

    sector. Human Resource Management Journal, 24: 290306.

    Hsieh, Y. H., & Chen, H. M. (2011). Strategic fit among business competitive strategy, human resource strategy,

    and reward system.Academy of Strategic Management Journal, 10(2), 1132.

    Park, R. and Kruse, D. (2014), Group incentives and financial performance: the moderating role of innovation.

    Human Resource Management Journal, 24: 7794

    Perkins, S. J. and White, G. (2010), Modernising pay in the UK public services: trends and implications. Human

    Resource Management Journal, 20: 244257

    Rajagopalan, N. and Finkelstein, S. (1992), Effects of strategic orientation and environmental change on senior

    management reward systems. Strat. Mgmt. J., 13: 127141

    Singh, P. (2002) Strategic Reward Systems at Southwest Airlines Compensation & Benefit Review34(28), 28

    33

    Trevor, J. and Brown, W. (2014), The Limits on Pay as a Strategic Tool: Obstacles to Alignment in Non-Union

    Environments. British Journal of Industrial Relations, 52: 553578

    Xavier, B. (2014) Shaping the future research agenda for compensation and benefits management: Somethoughts based on a stakeholder inquiry, Human Resource management Review, Vol.24, No.1, 31- 40.

    Employment relationship

    Charlwood, A. (2007), The de-collectivisation of pay setting in Britain 199098: incidence, determinants and

    impact. Industrial Relations Journal, 38: 3350

    Lloyd, Caroline; Warhurst, Chris; Dutton, Eli.(2013) The weakest link? Product market strategies, skill and pay inthe hotel industry. In: Work, Employment and Society, Vol. 27, No. 2, p. 254-271.

    Roche, W. K. and Teague, P. (2014), Do Recessions Transform Work and Employment? Evidence from Ireland.

    British Journal of Industrial Relations, 52: 261285

    Rubery, J., Grimshaw, D., Ward Kevin, H Beynon (2001). "Organisations and the Transformation of the Internal

    Labour Market." Work, Employment and Society 15. 25- 54.

    Siebert, S.,andWilson, F. (2013) All work and no pay: consequences of unpaid work experience in the creative

    industries.Work, Employment and Society,27 (4). pp. 711-721.

    Traxler, F. (2003), Bargaining (De)centralization, Macroeconomic Performance and Control over the Employment

    Relationship. British Journal of Industrial Relations, 41: 127

    Motivation and reward

    Nancy E. Day,(2011) "Perceived pay communication, justice and pay satisfaction", Employee Relations, Vol.

    33 Iss: 5, pp.476497

    Dalton, S (2010) Motivating medicine: why money is not enough. Journal of paediatrics and child health.46 (4)

    142-143

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    Gagn, M. and Deci, E. L. (2005), Self-determination theory and work motivation. J. Organizational. Behaviour,

    26: 331362.

    Giancola, F.L (2011) Examining the job itself as a source of employee motivation. Compensation and benefits

    review. 43 (1), 23-29.

    Godard, J. (2014), The psychologisation of employment relations?. Human Resource Management Journal,

    24: 118

    Kenrick, D.T, Griskevicus, V, Neuberg, S.L and Schaller, M. (2010). Renovating the pyramid of needs:

    contemporary extensions built upon ancient foundations. Perspectives of psychological Science. 5 (3) 292-314.

    Knies, E. and Leisink, P. (2014), Linking people management and extra-role behaviour: results of a longitudinal

    study. Human Resource Management Journal, 24: 5776.

    Kuvaas, B. (2006), Work performance, affective commitment, and work motivation: the roles of pay administration

    and pay level. J. Organiz. Behav., 27: 365385

    Nohria, N, Groysberg, B and Lee, L.E. (2008) Employee motivation: a powerful new model. Harvard Business

    Review. July-August (2008) 1-9

    Rynes, S. L., Gerhart, B. and Minette, K. A. (2004), The importance of pay in employee motivation: Discrepancies

    between what people say and what they do. Human. Resource. Management Journal., 43: 381394

    Shafiq, M.M, Mariam, M and Raza, M.S. (2011). Association between reward and employee motivation: A case

    study Banking Sector of Pakistan. European Journal of Humanities and Social Sciences. 5 (1), 166-178.

    Carolyn Stringer,Jeni Didham,Paul Theivananthampillai,(2011) "Motivation, pay satisfaction, and job

    satisfaction of frontline employees", Qualitative Research in Accounting & Management, Vol. 8 Iss: 2,

    pp.161179

    Total reward

    Cushen, J. and Thompson, P. (2012), Doing the right thing? HRM and the angry knowledge worker. New

    Technology, Work and Employment, 27: 7992.

    Durrani, Shabnum: 2011. Women, Private Practice and Billable Hours: Time for a Total Rewards Strategy?Compensation and Benefits Review. Sept-Oct, Vol. 43 Issue 5, p300, 6 p

    Giancola, F L (2009) Is total rewards a passing fad? Compensation Benefits ReviewJuly/August 2009 vol. 41 no.

    4 29-35

    Greene, R. (2014)The Role of EmployeeOwnership in the Total Rewards Strategy, Compensation and BenefitsReview, Vol.46, No. 1, 6- 9.

    Hsieh, Y. H., & Chen, H. M. (2011). Strategic fit among business competitive strategy, human resource strategy,

    and reward system.Academy of Strategic Management Journal, 10(2), 1132.

    Lyons, Frank H., and Dan Ben-Ora. (2002) "Total Rewards Strategy: The Best Foundation of

    Pay for. Performance." Compensation & Benefits Review 34, no. 2

    L. Morell (2011), Compensation and Benefits review , September/October 2011: Vol , 43 , 5 : pp .318323

    SeyedMahmoud Aghazadeh,(2003) "The future of human resource management", Work Study, Vol. 52 Iss: 4,

    pp.201 - 207

    Engagement and reward

    MACEY, W. H. and SCHNEIDER, B. (2008), The Meaning of Employee Engagement. Industrial and

    Organizational Psychology, 1: 330

    Marescaux, E., De Winne, S. and Sels, L. (2013), HR practices and affective organisational commitment: (when)

    does HR differentiation pay off?.

    Purcell, J. (2014), Disengaging from engagement. Human Resource Management Journal, 24: 241254.

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    Alan M. Saks, (2006) "Antecedents and consequences of employee engagement", Journal of Managerial

    Psychology, Vol. 21 Iss: 7, pp.600619

    Sheehan, C., De Cieri, H., Cooper, B. and Brooks, R. (2014), Exploring the power dimensions of the human

    resource function. Human Resource Management Journal, 24: 193210.

    PRP/ variable pay/ competency base pay.

    Arrowsmith, J. and Marginson, P. (2011), Variable Pay and Collective Bargaining in British Retail Banking. British

    Journal of Industrial Relations, 49: 5479

    Atul Mitra,Nina Gupta,Jason D. Shaw, (2011) "A comparative examination of traditional and skill based pay

    plans", Journal of Managerial Psychology, Vol. 26 Iss: 4, pp.278 - 296

    Bone, John (2006) 'The longest day': 'Flexible' contracts, performance-related pay and risk shifting in the UK

    direct selling sector. Work, Employment and Society, 20(1), 10927.

    Isaac, J.E. (2001), Performance Related Pay: The Importance of Fairness. The Journal of Industrial Relations,

    43: 111123

    Kessler, I. and Purcell, J. (1992), PERFORMANCE RELATED PAY: OBJECTIVES AND APPLICATION. Human

    Resource Management Journal, 2: 1633.

    Philip Lewis, (2000) "Exploring Lawlers new pay theory through the case of Finbanks reward strategy for

    managers", Personnel Review, Vol. 29 Iss: 1, pp.10 - 32

    Shaun Ryan, (2012) "When is a team a team? Teamworking and the reorganisation of work in commercial

    cleaning", Employee Relations, Vol. 34 Iss: 3, pp.255270

    van der Vyver, D. (2013) Performance-related pay in government : lessons from South Africa. Compensation and

    benefits review. Vol. 45, no. 1, 8- 20.

    Strategic HR and reward practices/ strategies (e.g. bundles)

    Philip Lewis, (2000) "Exploring Lawlers new pay theory through the case of Finbanks reward strategy for

    managers", Personnel Review, Vol. 29 Iss: 1, pp.10 - 32

    Lewis J.W. Lim,Florence Y.Y. Ling,(2012) "Human resource practices of contractors that lead to job satisfaction

    of professional staff", Engineering, Construction and Architectural Management, Vol. 19 Iss: 1, pp.101 - 118

    Teague, P. and Roche, W. K. (2014), Recessionary bundles: HR practices in the Irish economic crisis. Human

    Resource Management Journal, 24: 176192.

    WRIGHT, P. M., GARDNER, T. M., MOYNIHAN, L. M. and ALLEN, M. R. (2005), THE RELATIONSHIP

    BETWEEN HR PRACTICES AND FIRM PERFORMANCE: EXAMINING CAUSAL ORDER. Personnel

    Psychology, 58: 409446

    Job evaluation

    Michael Armstrong,Duncan Brown,Peter Reilly,(2011) "Increasing the effectiveness of reward management: an

    evidencebased approach", Employee Relations, Vol. 33 Iss: 2, pp.106120

    ARVEY, R. D. (1986), SEX BIAS IN JOB EVALUATION PROCEDURES. Personnel Psychology, 39: 315335.

    B.K. Suthar,T. Latha Chakravarthi,Shamyal Pradhan (2014) Impacts of Job Analysis on Organizational

    Performance: An Inquiry on Indian Public Sector Enterprises,Procedia Economics and Finance,Vol.11.

    Chen, A. (2010), Culture and compensationunpicking the intricate relationship between reward and

    organizational culture. Thunderbird Int'l Bus Rev, 52: 189202.

    Mahoney, T.A. (1991) "Job evaluation: endangered species or anachronism? Human Resource Management

    Review 1(2) 155-162

    Joyce McNally,Sylvia Shimmin,(1988) "Job Evaluation: Equal Work Equal Pay?", Management Decision, Vol.

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