Reducing bias in recruitment and selection to increase · 2018. 11. 2. · Upskill a more diverse...
Transcript of Reducing bias in recruitment and selection to increase · 2018. 11. 2. · Upskill a more diverse...
@CIPD_Events
#cipdACE
Chaired by
Louise Fisher
Chair of the Board
CIPD
Reducing bias in recruitment and selection to increase diversity and inclusion
Gill ThomasSenior Manager, Diversity & Inclusion
Royal Academy of Engineering
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Tools and processPartnerships
Focus should encompass three key areas….
That attracts, engages and retains a diverse and
engaged workforce at all levels and in all target
segments throughout the candidates and employee
journey
A recruitment and selection approach,
process, tools policies and philosophy that
supports and enables our ambition
Leaders, Hiring Managers and suppliers who
understand and value the power of difference in how they work with us and the decisions
they make
INCLUSIVE RECRUITMENT
Brand
Data to measure our success
Policy that underpins and drives commitment
To make a difference on inclusive recruitment, the strategic context is just as important as the tactics adopted
Strategic enablers in place that build buy-in
Consequences in place for hiring managers who don’t get the basics right
Tactical projects that will further drive change
Hiring managers must buy in to the case for D&I.
Employer brand must demonstrate our commitment to
D&I.
Recruitment suppliers must see that this is a key priority
Selection must be standardised
Every job must be managed via a formal process to allow Diversity monitoring
Every single job must be advertisedAll job descriptions to be reviewed (language &
working patterns)
No hiring without mandatory interview and D&I training
Senior leaders must be challenged via Business Unit Reviews
Priority candidates must be considered (inc.home working)
5. Upskill a more diverse range of interviewers for panels etc
2. Better tracking of candidates for each job or promotion
3. Invest in diversity job boards and increase volume outreach
1. Job description checklist as part of Recruitment Approvals
6. Upskill a more diverse range of interviewers for panels etc
7. Launch interview and group selection eLearning
4. Bespoke shortlists and market mapping for external hires
So what did we do?
Some of the tactical actions were :
1. Developed a guide for the HRBPs on what they should be talking to hiring
managers about
2. Developed a checklist for the recruitment team as an “aide memiore” when they
are developing a job advert
3. Worked with the Employee Networks to identify people from diverse
backgrounds to sit on interview panels
4. Developed tracking for graduate and apprentice recruitment to identify where
there might be issues in the process
5. Reviewed the use of “tests” eg Plug Test, video interviews
6. Developed hiring manager workshop on D&I in the recruitment process
7. Updated the interview training for hiring managers
Royal Academy of Engineering
Vision
An inclusive engineering profession that inspires attracts and retains people
from diverse backgrounds and reflects UK society.
Mission
Leading the engineering profession to challenge the status quo, stimulate
cultural change and improve diversity and inclusion.
Inclusive Recruitment Toolkit
Culture Foundation
Attraction and talent
sourcing
Selection and
assessment
Retention
Gender neutral advert
Project Manager / Project Engineer
We are seeking a Project Manager/Project Engineer who thrives on being busy and having a sense of achievement at the
end of each day. Do you want to deliver – for yourself, for the organisation and for the client?
We need a Project manager who loves to deliver projects and work jointly as part of an integrated team supporting the
business. You will enjoy working closely with our Senior Project Managers and clients on a range of demanding problems
whilst gaining experience and knowledge of the business. Training and development will be an important part of the role
and crucial to maintaining the high standards that we’re so proud of.
Does this sound like a role for you? In which case, we’d love you to apply for this role.
The role
Working within our Energy business, you will be working on client projects, either on behalf of Atkins or even based within
the client’s organisation. The role will encompass all stages of project delivery, from initial set up, to delivery of the finished
project.
Within the Energy business our clients work in highly regulated environments and you will be aiding the Senior Project
managers and multi-disciplinary engineering teams to deliver complex and unique projects.
Other aspects of the role will include preparation of business information, cost and finances, processes and procedures
and assisting in the production of bids and proposals, whilst being part of our safety culture, an environment we value so
greatly.
D&I Measurement in Engineering
Inclusion in engineering
The Academy definition of inclusion is:
‘The extent to which an engineer feels valued for who they are (their personal and
professional background, experience and skills) and the extent to which they feel they
belong/‘fit’ in the engineering profession and their organisation'.
Benefits of inclusion in engineering
Feedback from the 7,000 engineers (of which 83% were male and 17% female)
whose voices inform the Creating cultures where all engineers thrive report on
culture and inclusion in engineering reported the following benefits of inclusion in
engineering.
• Inclusion benefits the performance of individual engineers with 80% reporting
increased motivation, 68% increased performance and 52% increased commitment
to their organisation
• Inclusion benefits organisational performance in that the more included engineers
feel, the more likely they are to understand business priorities, be confident about
speaking up on improvements, mistakes or safety concerns, and see a future for
themselves in engineering
Active Inclusion & Recruitment
Alun Soper, Capgemini UK
14Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Why focus on Diversity & Inclusion?
Our Employees Our Clients Our Growth
15Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Perception versus
Reality disconnect
“We’re all nice people”
“We don’t exclude anyone”
“D&I has always been important to
Capgemini”
Our challenge?
We needed a step change
Be recognised by our current and future workforce, our clients and in the market as a truly inclusive organisation where everyone feels valued,
included and empowered.
Disability &
Mental HealthGender LGBTMulticulturalism Social Mobility
Measurement &
Reporting- Use insights to inform actions
- Openly share targets and
performance with our internal
community; publish key items via our
external reporting
Actively Inclusive
People-Personal Awareness and
Accountability
-Active involvement in D&I
community activities
Actively Inclusive
Workplace
- Policy and process
improvements
- Education to build capability
- Develop and retain talent
- Visible leadership commitmentand accountability
- Business Unit Plans
Leadership
Active Inclusion Strategy
Sponsored by the Country Board
17Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Improving external perception of Capgemini in the marketplace
18Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Inclusion high on the leadership agenda
Unconscious Bias Training for Leaaders
Sponsorship at Country Board level
Gender Targets for our Vice Presidents
Inclusion objectives
Inclusion workshops for all Vice Presidents
19Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Raising awareness internally and creating foundation for an inclusive environment
Active Inclusion survey
Clear vision and strategy
Refreshed Recruitment processes to ensure an inclusive approach to hiring
Mental Health – raising awareness, sponsorship and Champions
Promoting work life harmony
Education – professional behaviours, unconscious bias, hiring manager training,
mental health
Active Inclusion branding and communication campaign
20Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Small changes in attraction and recruitment processes add up
Diversity statement in all job descriptions
Job descriptions – structure & language revamped
Open for conversations on flexible working
Changing assessment processes for graduates & apprentices
Recruitment and hiring manager training
Different models: returnships
“Concierge” approach for female hires
21Active Inclusion | UK © 2017 Capgemini. All rights reserved.
Think | Ask | Act
Activating inclusion to create a truly inclusive workplace, making sure people can be their authentic
self at work
Think Ask Act Insight
With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th
Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group
reported 2016 global revenues of EUR 12.5 billion. Together with its clients, Capgemini creates and delivers
business, technology and digital solutions that fit their needs, enabling them to achieve innovation and
competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the
Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
About Capgemini
Learn more about us at
www.capgemini.com
This message contains information that may be privileged or confidential and is the property of the Capgemini Group.Copyright © 2017 Capgemini. All rights reserved.
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