Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave...
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Transcript of Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave...
![Page 1: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/1.jpg)
Reduce Waiting & No-Shows Increase Admissions & Continuation www.NIATx.net
The A’hah’s of Change
Dave GustafsonDirector of NIATx and Center for Health Enhancement Systems
Studies
Acknowledgements to:So many people I can’t count
![Page 2: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/2.jpg)
Reduce Waiting & No-Shows Increase Admissions & Continuation www.NIATx.net
Goal
• “All models are wrong, some are useful.”
• Discuss gimmicks I find useful
• All are important
• But you know many of them
![Page 3: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/3.jpg)
![Page 4: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/4.jpg)
Reduce Waiting & No-Shows Increase Admissions & Continuation www.NIATx.net
Nominal Group Technique
Silent generation of ideas
Round Robin Listing
Discussion
Voting
![Page 5: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/5.jpg)
Reduce Waiting & No-Shows Increase Admissions & Continuation www.NIATx.net
The Influentials
• Find the opinion leaders
• Find who they go to for advice
• Get them both on board ASAP– Involve early & often– Discuss & give evidence of:
• The needs • How innovation meets the needs
– Act on their concerns.
![Page 6: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/6.jpg)
Influence Diagrams
![Page 7: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/7.jpg)
Reduce Waiting & No-Shows Increase Admissions & Continuation www.NIATx.net
And One More Thing!
![Page 8: Reduce Waiting & No-Shows Increase Admissions & Continuation The A’hah’s of Change Dave Gustafson Director of NIATx and Center for Health.](https://reader036.fdocuments.us/reader036/viewer/2022062620/551b6bcb550346d31b8b5dc7/html5/thumbnails/8.jpg)
Reduce Waiting & No-Shows Increase Admissions & Continuation www.NIATx.net
End