Redesigning the Remote
description
Transcript of Redesigning the Remote
}{redesigning the remote
human computer interaction and usability engineering
AC52003.2c
mark | sandeep | himanshu | deepak | zenan
why?
we had an inkling that remotes were too complex
we thought remotes had too many buttons
we thought remotes were not intuitive
we had to find out if our hunch was correct
desk research
what currently exists?
has this topic already been covered?
how do people interact with remotes/devices?
can gestures solve the problems of intuitiveness?
interim presentation
were more technology focused than research
had a leaning towards a gestural system
our review group pointed out our initial age range was too broad
eu study – vital mind – phillips uWand
approach
target demographic 18-24
trifecta of methods
survey
focus group
cultural probe
survey results
43 respondents
50% 18-24
29 out 43 satisfied with current remote
32 out 43 use half or less buttons
22 out 43 prefer less buttons with same functionality
35 out 43 interested in gesture interactions
focus group
4 initial participants
Aged 18-24
2 sessions
1st opinions of current remotes and gaming controllers
2nd prototyping of ideal remote
focus group - 1st session
road-testing remotes
identifying pros/cons with laminate remotes
focus group - 2nd session
'ideal' remote
plasticine prototyping
interface mapping
cultural probe
instructions
disposable camera
sketch book
pens
cultural probe
un-used
parts didn't arrive as per schedule
participants hard to find
ethics re-vision
outcomes
touchscreen interface
rechargeable
customizable
3-tier menu system
usability requirements
number of presses required to reach any arbitrary channel should be not more than 2.
navigation of menus should take less than 3 seconds.
touchscreen customizable interface should provide tactile feedback and should not require more than two ‘presses’ to actuate.
can the user understand how to customize interface without any explanation?
outcomes
classic menu tv guide
outcomes
classic favorites settings