redefining what’s possible

redefining what’s possible

annual report 2014

the bigger picture

highlighting our evolution from tenancY and propertY

manager to game-changer, ppha is tackling the

bigger picture in addressing disadvantage and

homelessness through innovation in housing supplY

and leadership in cross-sector collaboration,

while maintaining our focus on excellence in the

deliverY of qualitY, affordable housing.

the bigger picture

creating possibilities

02 A message from our Chairperson and CEO

04 Board of Directors

05 Our Organisation

06 The Bigger Picture

08 Our Collaborations

11 Under Construction

12 PPHA Snapshot

changing perceptions

14 Visions in Substance

16 Artists, People, Community

17 Housing Services

18 Ashwood

staYing accountable

20 PPHA Ltd Financial Statements

22 PPH Trust Financial Statements

24 Property Portfolio

25 Mission, Vision & Values

a message from our chair and ceo

02 PPHA Annual Report 2014


FRAnk O’COnnOR Chairperson

kARen BARnett Ceo

welcome to the 2013-2014 Port Phillip Housing Association (PPHA) Annual Report. Over the last few years, as PPHA has settled into its role as a leading housing association, we’ve turned our attention to some of the “bigger picture”

issues. How do we build more homes in the absence of government funding? How do we move beyond “landlord” and build socially inclusive communities? What other big- thinking organisations can we collaborate with to achieve these goals? This year’s Report, with its theme of Redefining What’s Possible, documents PPHA’s leadership in developing innovative solutions to these big picture problems.

This past year has seen PPHA build on our achievements with continued efforts to achieve our Strategic Plan 2012-2015 objectives. Early in the new year, PPHA will turn its focus on redefining our future opportunities in the development of our 2015-2018 Strategic Plan.

We are proud to report that at 30 June 2014, PPHA owned and managed a property portfolio of 1023 homes across 30 sites in multiple municipalities. These assets provide secure and affordable homes for over 1375 people including singles, couples, families and older persons from a variety of social, economic and cultural backgrounds. True to our motto – ‘Housing for the Locals’ – we focus on providing homes for people with links to the local community in which our housing is located.

At 30 June 2014, total assets (PPHA Ltd and Port Phillip Housing Trust) were valued at $290.3 million. PPHA Ltd is in a solid financial position with $9.35 million in current assets. Detailed financial statements for both the Company and the Trust can be found in the body of this Report.

The Ashwood Chadstone Gateway Project was completed in December 2013 and is fully tenanted. PPHA has continued to focus on delivery of the Project’s leverage obligation and is currently undertaking a development of 60 one and two bedroom apartments in Mt Alexander Road, Essendon.

Highlighted in this Report are the partnerships PPHA has formed with a number of Local Government Authorities (LGAs). It is the mark of a progressive, socially just and compassionate Council to actively promote the provision of social housing within its jurisdiction, and we are encouraged by the positive and supportive Councils with whom we share this common objective. Other key collaborations are detailed in our “Bigger Picture” feature of this Report.

Demand for social and affordable housing in the LGAs that we currently operate in is expected to increase. PPHA is witnessing increasing numbers of singles, the elderly and

Pictured: Visions in Substance, tenant art exhibition and forum.



families suffering from housing stress due to rising mortgage or rental costs, while the shortage of housing affordability is seeing a major increase in the ‘hidden homeless’ with the elderly going without basic necessities, families staying with friends and relatives, young people couch-surfing and others living in garages or sleeping rough.

The shortage of public housing being offered by the Victorian Government, combined with rising demand, has resulted in priority being given to those tenants with complex or multiple needs. In most cases, simply being poor is no longer enough to be offered public housing.

With the absence of capital funding from both State and Federal governments, and uncertain and narrowly focussed policy frameworks for expanding affordable housing, the pressure on housing associations is greater than ever. But without a reliable development pipeline,

a housing association’s ability to harness future private investment is uncertain. Potential investors want regular and foreseeable opportunities to invest. The anticipated transfer of ownership of a small proportion of public housing stock to housing associations will go some way towards assisting with raising funds through banks and other private mechanisms to maintain and reinvest in these projects, but it is of critical importance to extract every last ounce of value from whatever resources the sector can command.

PPHA understands that we are a social business, existing to produce social value in a broad sense. And the transfer of public housing stock, in and of itself, will not necessarily succeed in delivering stakeholders’ desired outcomes.

PPHA’s Board and senior managers are fully aware of the need to balance the crucial factors of cost and social benefit through our business practices and the processes we seek to drive economy, efficiency and effectiveness.

The maximisation of social value will continue to underpin our work, and attention will be directed to harnessing all available resources to maximise its production. Next year,

with the development of our 2015-2018 Strategic Plan, PPHA will focus on:> a business plan that focusses resources on the

right activities;> investing in the right physical and human assets

at the right price;> understanding the performance of our assets by

business activity;> doing things right – efficient and effective delivery;> checking that the right outcomes have been delivered,

and reinvesting gains to achieve more social value;> collaborating for social and business impact; > alliance opportunities – raising investment and

development partnering.

In closing we thank the Board for its strategic focus and tireless efforts. We acknowledge the directors’ hard work in providing leadership and support and in growing our reputation as a leading housing organisation. Thanks also to our dedicated staff and support agencies for their collaborative teamwork in delivering the housing services that are at the core of PPHA’s objectives. It is through our valued partnerships with funding bodies, support services, our tenants and sector colleagues that we here at PPHA are able to achieve what we do.

We look forward to working with you all again.

FRAnk And kARen.

M.A.d.e. sucessfully collaborated with PPHA in 2014 to bring the exhibition to Ballarat.

“demand for social and affordable housing in the lgas that we currentlY operate in is expected to increase.”

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

0

200

400

600

800

1000

1200

1400

1600

residents (min.)

units

property growth

RedeFInInG WHAt’S POSSIBLe 03

“a house is a home when it shelters the body and comforts the soul.”phillip moffitt

board of directors

CHAIRPeRSOn FRAnk O’COnnOR ArMit, MAcS (Snr), GAicd

chair, Good Shepherd Australia New Zealand Ltd; chair, Napier Street Aged care Services inc; director Bayside Medicare Local Ltd; director, inner South community Health Service Ltd; and council Member of reconciliation Victoria.

Frank previously held a senior executive role in a financial services organisation. He has been a long term activist on social justice issues and has extensive experience in local community organisations including serving as Mayor of the City of Port Phillip 2008-2010.

dePuty CHAIR JennIFeR StOne Master in Public Policy and Management

independent community engagement Practitioner

Jennifer has held roles in local and state government and community agencies across portfolios as diverse as community health policy, alcohol/drug treatment and harm reduction services, community development and grants programs, corporate and community governance, and designing large scale community consultation projects.

tReASuReR RICHARd ROBeRtS B.com, LLB, Grad dip Applied Finance

director infrastructure investments, retail employees Superannuation trust.

Richard has had extensive involvement in the development and financing of infrastructure. He spent 5 years with Queensland Treasury negotiating infrastructure packages between the state and developers followed by 10 years in investment banking and 10 years as manager project finance with Thiess Pty Ltd.

Steve dunn MBA, Grad dip urP, BA

director Structure Planning, Metropolitan Planning Authority

Steve has held senior management positions in both state and local government and has professional experience in town planning, environmental management and economic development.

dAmIAn FeRRIe B theol, Post Grad dip conflict resolution, M. App Science (Social ecology)

chief executive Officer, inner South community Health Service

Damian has held leadership roles in the public sector and community sectors. He has a strong focus on community engagement and social justice and the development and implementation of initiatives which enable communities to make decisions about their future.

AnItA HORvAtH BA (Hons), LLB, LLM

councillor, emerald Hill ward, city of Port Phillip; director, claremont and Southport Aged care Ltd.

As a solicitor, Anita has practised in the fields of commercial law, litigation and intellectual property licensing and has tertiary legal teaching experience. She has formerly been an owner/director of a successful company with over 50 employees. Anita enjoys community engagement and has a strong interest in social justice and governance.

CAROL JeFFS MAicd

General Manager, community development, city of Port Phillip

Carol has a diverse professional background working at senior levels in local government, academic and statutory authority settings across the fields of governance, planning, natural resource management and economics.

Sue nOLen B Juris, LLB

recently retired

Sue has extensive experience and skills in commercial and public law, governance and management acquired over 25 years with the Commonwealth and Victorian governments, including as a senior executive in the Victorian Department of Justice and an Assistant Victorian Government Solicitor for over 10 years.

our organisationIn 2013 the need to review PPHA’s organisation structure became evident due to significant changes in our operating environment, notably the decline in government funding for new development projects. The review and subsequent restructure was a proactive response to these changing circumstances.

The changes included:

> The new General Manager Operations (previously Operations Manager) is now responsible for both asset management and housing services.

> A new role, General Manager Strategic Business, reporting to the CEO was created.

> A new role, Project Development Manager, reporting to the GM Strategic Business was created.

> The former roles of Development Manager and Project Manager were made redundant, with redeployment opportunities given to apply for new positions.

Our work on developing the new organisation structure was not driven by a need for cost-cutting, rather it was guided by the following:> A necessary reduced focus on development of new housing

due to reduction in available funding;> An increased focus on business development, and the need

for a senior management team member whose primary focus is leading our efforts to position PPHA for the future;

> Requirement for a dedicated resource to drive the initiation and leadership of strategic projects;

> Achievement of strategic objectives including sustained effort to secure alternative funding models/income streams;

> Ensuring PPHA remains financially viable and sustainable for the long term.

PPHA is confident these changes will ensure that we are better positioned to achieve the aims set out in our Strategic and Business Plans.

CHIeF exeCutIve OFFICeR

kARen BARnett

exeCutIve ASSIStAnt

kARIn enGeL

GeneRAL mAnAGeR, StRAteGIC BuSIneSS

meGAn dAvIdSOn

GeneRAL mAnAGeR, FInAnCe & CORPORAte SeRvICeS

Steve mORRIS

GeneRAL mAnAGeR, OPeRAtIOnS

tAnyA ARmStROnG

ASSet mAnAGeR

COLIn mCevOy

PROJeCt deveLOPment mAnAGeR

Steve BROOkS

POLICy And COmPLIAnCe mAnAGeR

CHRIS CHAPLIn

BuSIneSS PeRFORmAnCe SuPPORt OFFICeR

JOy tAnSey

FInAnCe ASSIStAnt

keRRy RICHARdS

COmPLIAnCe CO-ORdInAtOR

kIm BuRneLL

AdmInIStRAtIOn

SABInA ROSSeR

BuILdInG mAIntenAnCe CO-ORdInAtOR

Jenny BARRASS

mAIntenAnCe OFFICeRS

AndReW BARCLAy

mAHen RAJkOOmAR

JOnAtHOn HALL

JOHn tRemIGLIOzzI

PHIL RAyWARd

HOuSInG SeRvICeS mAnAGeR

kAtHeRyn AtkInSOn

tenAnCy OFFICeRS (St kILdA)

mAx OttAWAy LIBAn yuSuF

CORAL deLARue AnGeLA HAyeS

LeAnne vASILevSkA

CAROLIne muRPHy (temP)

(ASHWOOd)

AmRIt CReWe mICHeLe mCneIL

AdmInIStRAtIOn

mAGGIe tyeRS

Lyn ALLen

COmmunIty deveLOPment COORdInAtOR

HeLen BROOkeR


the biggerpicture

what are the issues that affect the whole community housing sector? How can PPHA support other organisations in tackling a shared problem that’s too big to solve individually? What leadership role can PPHA play in developing, fostering or implementing innovative solutions that benefit not only our own organisation and tenants, but

the broader community and sector?

Over the last year, PPHA has consciously taken time out from the immediate demands of service delivery to address these “bigger picture” issues.

With levels of homelessness and housing stress growing every year, one of the most intractable problems is how to increase the supply of affordable housing in the absence of any ongoing Commonwealth or State Government policies and allied budgetary commitment.

In May 2014, PPHA hosted a think tank “The role and potential of philanthropy in affordable housing” in partnership with the Reichstein Foundation and the Lord Mayor’s Charitable Foundation. Our special guest was Julia Unwin CBE, one of the world’s foremost practitioners of strategic philanthropy and CEO of the UK’s renowned Joseph Roundtree Foundation and Joseph Roundtree Housing Trust. The Housing Trust manages 2,500 housing units in northern England and is a major catalyst for philanthropic investment in affordable housing. The event brought together select housing organisations, philanthropic foundations and other experts to discuss how philanthropic funds in Australia might be harnessed to invest in the supply of community housing.

A major recurrent liability for housing associations like PPHA is the cost and tenure of debt financing for new developments. As a member of PowerHousing Australia, PPHA has joined a working group that is developing a housing bonds model as a means to significantly reduce the cost of debt. The savings could be enough for PPHA to build an additional two homes each year; and just as importantly, an initial housing bond issue in the order of $200 million would establish the community housing sector as a major player in the provision of national social infrastructure.

LeFt: Special guest Julia unwin cBe, one of the world’s foremost practitioners of strategic philanthropy and ceO of the uK’s renowned Joseph roundtree Foundation and Joseph roundtree Housing trust.

ABOVe: An example of higher-level collaboration this year has been our partnership with M.A.d.e in touring PPHA’s Visions in Substance tenant art exhibition to regional Victoria.

06 PPHA Annual Report 2014 RedeFInInG WHAt’S POSSIBLe 07

Over the last financial year, PPHA has also taken a leadership role in bringing together like-minded housing organisations, architects, developers and service providers to explore opportunities for a more collaborative and holistic approach to housing development.

Collaboration with service providers has always been a vital element of good tenancy management, but addressing “bigger picture” issues requires a higher level of collaboration between organisations and between sectors. Many of PPHA’s recent housing development projects have been the result of fruitful collaboration with local government, for example in turning the air space above Council-owned carparks into much-needed affordable housing.

A key example of higher-level collaboration this year has been our partnership with the Museum of Australian Democracy at Eureka (M.A.D.E) in touring PPHA’s Visions in Substance tenant art exhibition to regional Victoria and using it as a vehicle for an all-day community forum on housing affordability (see the “Changing Perceptions” report on pages 14-15).

PPHA has been active in supporting our peak body, the Community Housing Federation of Victoria (CHFV), in its Strategy Paper Making Social Housing Work, developed in collaboration with six other State peaks. At a local level, PPHA joined with St Kilda Community Housing and SouthPort Community Housing Group in promoting the Paper’s key recommendations to local MPs.

PPHA is also participating in a CHFV-led process to present a proposal to Government on selected demonstration projects for public housing estate redevelopment.

Recently PPHA’s General Manager (Strategic Business), Megan Davidson, attended the International Housing Partnership’s Leadership Exchange in London. The conference presents as an invaluable opportunity for PPHA to learn about international best practice in housing, as well as to showcase our own innovative approaches to the development and management of affordable housing.

“sometimes the questions are complicated and the answers are simple.”

dr. seuss

PPHA has also taken a leadership role in bringing together like-minded housing organisations and service providers to explore opportunities for a more collaborative and holistic approach to housing development.

Pictured tHiS PAGe:think tank “the role and potential of philanthropy in affordable housing” hosted by PPHA.

the City of Port Phillip is a national leader in supporting the growth of affordable housing through

advocacy to other levels of Government, applied research to facilitate more effective delivery of new housing and identify new models of housing provision, facilitation of affordable housing projects by other organisations, and through direct support for community housing projects within the municipality.

As a developer of community housing between 1985 and 2006, Council provided 311 units and pioneered the air space development of community housing over replacement car parks and community facilities. In 1986 it helped establish PPHA (formerly St Kilda Housing Association) to manage completed Council housing projects.

After 2005 Council restructured the Port Phillip Housing Program and established the Port Phillip Housing Trust (PPHT), with PPHA as Trustee, transferring ownership of its community housing and the role of developer to PPHA. Over the last 10 years Council has provided direct cash and property contributions to the PPHT and over the last 29 years they have totalled $55.6 million. This has assisted PPHA to significantly increase the size and development capacity of the Trust.

In return, PPHA has significantly increased community housing in Port Phillip, developing a further 63 units in the Trust and 271 units outside the Trust.

The partnership between the City of Port Phillip and PPHA is a nationally recognised exemplar. Council looks forward to continuing this partnership, which helps to maintain a diverse, equitable and tolerant Port Phillip community.

tRACey SLAtteR Chief executive Officer CIty OF PORt PHILLIP

our collaborations


“unity is strength... when there is teamwork and collaboration, wonderful things can be achieved.”mattie stepanek

monash City Council is committed to addressing the issue of a lack of affordable housing and is a member of the Eastern Affordable Housing Alliance. The alliance advocates to State and Federal governments for the provision of affordable housing in the eastern metropolitan region of Melbourne.

In recent years, Council strongly supported the Ashwood Chadstone Gateway Project which is located within the City of Monash and was developed by Port Phillip Housing Association. The development provides diverse and affordable housing in a highly accessible location, within close proximity to the Holmesglen Railway Station, Holmesglen Neighbourhood Centre, and Holmesglen TAFE.

Council has recently completed a draft Housing Strategy which identified that housing affordability is one of the key issues confronting Monash. In recognition of this, Council will continue to investigate options to ensure appropriate and affordable housing is available to suit the social and economic needs of the community.

Council staff will continue to work with PPHA staff to pursue shared goals and strengthen community connections for residents in the Ashwood Chadstone Gateway Project. Recent activities include the Ashwood Chadstone Neighbourhood Expo and other local neighbourhood events.

dR AndI dIAmOnd Chief executive Officer CIty OF mOnASH

our collaborations

Pictured: the Ashwood chadstone Gateway Project.


affordable housing plays a critical role in just about every social issue, from education outcomes to prison numbers, and also health. Many of Inner South’s clients face significant

barriers accessing affordable housing and this dramatically impacts on their health and wellbeing.

For example, of all Inner South clients reporting no fixed address, over 50 per cent reported reduced work and social activity due to their emotional health, 65 per cent found it hard to

pay for health services and medicine, and 70 per cent found it hard to meet the costs of transport. Overall this resulted in higher than average rates of morbid mental health and gambling conditions; higher rates of inpatient and emergency hospital admissions; and higher rates of both acute and chronic health conditions.

While this highlights the consequences of unaffordable housing for individual health and social wellbeing, there are also broader effects for wider society. Australia stands to gain on many levels if we assist low income Australians who spend too much of their income on housing, with the benefits extending well beyond housing.

Inner South is proud to partner with Port Phillip Housing Association to work collaboratively on this and other big picture issues facing our community.

dAmIAn FeRRIe Chief executive Officer InneR SOutH COmmunIty HeALtH SeRvICe

our collaborations

kingston Council wants people living in Kingston to be able to choose from many types of housing at a range of prices, integrated into harmonious neighbourhoods and serviced to suit

their needs. In being an effective voice for the Kingston community it is a priority for Council to evaluate any opportunities for collaboration with housing associations.

A successful affordable housing initiative in Kingston to date is Port Phillip Housing Association’s 75-unit residential development at South Road, Moorabbin. This project was completed in 2011, to provide affordable housing for local Kingston singles, couples and families on low incomes.

Kingston Council looks forward to further constructive partnerships that deliver on Council’s objectives.

JOHn nevInS Chief executive Officer CIty OF kInGStOnt

he Museum of Australian Democracy at Eureka (M.A.D.E) has a definition of contemporary democracy that is focused on improving the lives of individuals, their families, friends and communities.

In early 2014 M.A.D.E collaborated with Port Phillip Housing Association to bring PPHA’s successful Visions In Substance art exhibition to Ballarat,

in conjunction with a community forum on affordable housing.

This collaboration with PPHA was important for a number of reasons: affordable housing is critical to people’s ability to live and work effectively and is an important issue in western Victoria; and the artists’ exhibition fitted with M.A.D.E’s focus of art being a way to think about the world differently and to engage audiences.

The essence of the Eureka Stockade is about a group of people, of many different backgrounds and nationalities, fighting injustice and winning some of the first democratic rights in the world. So M.A.D.E’s central objective is to fight discrimination in all its forms, provide a platform and a voice for those who are often not heard, and find ways to have diverse debates about contemporary issues.

The artists’ work for the PPHA exhibition was impressive and told wonderful visual stories about them as individuals. It was an honour to have this exhibition at M.A.D.E.

JAne SmItH director muSeum OF AuStRALIAn demOCRACy At euRekA


Pictured: the creative facade at South road, Moorabbin. BeLOW: exterior view, South road.


HOuSInG PROJeCt Mt Alexander Rd, Essendon

nO. OF unItS 60

ARCHIteCt Metaxas Architects

BuILdeR Hacer Group Pty Ltd

PROJeCt tyPe Construction of 60 self-contained apartments (38 one bedroom units and 22 two bedroom units), over five levels plus a double basement accommodating 59 car spaces.

tARGet GROuP Singles, couples and small families.

InCOme PROFILe 50% low to moderate wages [key workers], 50% Centrelink Benefits [with a focus on older persons (55+) living in inappropriate housing, e.g. walk-ups].

PPHA particularly targets services towards people who are renting in the private sector and who are disadvantaged, experiencing housing stress or at risk of homelessness. We prioritise people with links to the local community in which their housing is located and advocate on behalf of residents who require resources and services to sustain their tenancies and participate in the wider community.

tOtAL PROJeCt COSt $20.88 million

FundInG PPHA (debt finance) as an ACGP leverage project

StAtuS Construction commenced March 2014.

Scheduled for completion in mid-2015.

Community ServiCeSAshburton Support ServicesBerengarraCraig Family Centreelwood St Kilda neighbourhood Learning CentreGateway LLenGood Shepherd youth & Family ServiceHomeGround Services St KildaHousing Choices Australiainner South Community Health CentreJewish Care (victoria) inc.Junction Clinic Crisis Assessment teammonashlinkozanam House – vincent Care victoriaroyal District nursing ServiceSacred Heart missionSt Kilda Community HousingWave CareWintringhamWombat Housing & Support Services

Community SeCtorAmaroo neighbourhood Centre, ChadstoneAshwood Chadstone Public tenants AssociationAustralasian Housing institute Community Housing Federation of AustraliaCommunity Housing Federation of victoriaHolmesglen Dept of Social ScienceiAP2: international Association for Public Participationinternational Housing PartnershipLord mayor’s Charitable Foundation museum of Australian Democracy at eureka (m.A.D.e) Parkville Gardens residents AssociationPort Phillip & Stonnington Housing information networkPort Phillip Community GroupPower neighbourhood House, AshwoodPowerHousing Australiareichstein Foundation

CommerCiAL (Pro Bono)mGS Architects

LoCAL GovernmentCity of Port PhillipCity of melbourneCity of KingstonCity of Glen eiraCity of monashCity of StonningtonCity of BoroondaraCity of moonee valley

StAte GovernmentDePArtment oF HumAn ServiCeS: michael Papadopoulos, nadia Jaworski, michael Burke, Fiona Williams, Patsy Prendergast

HouSinG reGiStrAr: Anthony Hardy, michael Forbes, niraj Pau

CommonWeALtH GovernmentDePArtment oF SoCiAL ServiCeS (Housing Affordability Programs): ruth Fenwick, Kamalaja madireddy

our partners

under construction

2010 2011 2012 2013 2014Yea

r

even though the number of ppha units has doubled, the number on our waiting list has doubled too.

snapshotsupplY & demand who are

ppha’s tenants

people waiting for our housing

1042 1337 1648 1913 2008

size of propertY portfolio

822635

535

10231024

low-income: 74% of tenants relY solelY on government benefits

long-term: 50% of tenants have been with us 3 Years or more

mostlY older

or moreaged 5547%

number of woman-headed households increasing

1 in 3 in 2010

now almost 1 in 2

(up from 17 in 2010)staff33

at 3

0 Ju

ne ppha

snapshotis ppha successful?who are

ppha’s tenants

geographY

1

2

3

4 5

6

60units*

82units

628units

28units

75units

210units

ppha operates in 6 local government areas1 - moonee valleY

2 - melbourne

3 - port phillip

4 - glen eira

5 - monash

6 - kingston

* under development

88% high tenant satisfactionwith ppha’s housing services

488new homes

in five Years

91%growth

total revenue

up 146% in 5 Years

$9.9m

total assets

up 100%

in 5 Years

$290mreliance on recurrent government funding:

$zero

verY responsive:

attended to within 24 hrs94%of urgent

repairs

better maintenance:no. of urgent repairs needed, down bY 8%



“i want to congratulate ppha for initiating this proJect of communitY development which not onlY encourages tenants in their artistic and organisational abilities but also fosters social cohesion.”

richard James, artist and ppha tenant



as reported last year, in 2012 PPHA staff initiated the planning for a tenant art exhibition to be held in the national Social Inclusion Week in 2013.

The exhibition, Visions in Substance, was held at Bright Space Gallery in St Kilda, with the official opening on 22 November 2013 attracting over 200 people. Twenty PPHA tenants displayed 49 art pieces, of which nearly all those available for purchase were sold – 34 in total – providing not only a source of income for the artist but also the confidence that their skills and works had real value, and giving encouragement to continue their art.

PPHA used this opportunity to adopt IAP2 (International Association of Public Participation) principles in organising the exhibition, with the tenant artists not only engaged in but leading the event committee. A key objective of the exhibition was to increase community engagement; in fact a highlight for many of the exhibitors was to discover that there were other artistic or like-minded tenants in the same building or even on the same floor.

The success of the November exhibition led to the Museum of Australian Democracy at Eureka (M.A.D.E) offering to exhibit the works in Ballarat. PPHA was delighted to leap at this opportunity for “big picture” thinking regarding the role of an art exhibition in giving voice to those in the community whose disadvantage can often prevent them from being heard.

All 20 artists who exhibited in November provided their art work for Ballarat. The M.A.D.E exhibition ran for two weeks in March 2014, and the opening provided the opportunity for further collaboration in holding a day-long regional forum on housing and homelessness.

PPHA would like to acknowledge the generous support of the exhibition sponsors. The major sponsor, MGS Architects, backed this project from the beginning and worked closely with PPHA staff as well as with the artists. Other sponsors included the M.A.D.E Ballarat Gallery; Icon Construction; Spectra Financial Services; Moores Foundation; Reshape Development; Inkifingus; Urbis Consulting; Aon Risk Solutions; WT Partnership.

The tenant art exhibition at M.A.D.E provided a perfect launching pad and context for an Affordable Housing Community Forum. The forum panellists consisted of speakers from local support agencies, housing providers, local governments, artists, PPHA staff and tenants. The official opening had about 70 participants.

The forum opened with presentations from Jane Smith (Director, M.A.D.E), Uncle Bryon Powell (Welcome to Country), Mayor Joshua Morris (Welcome to City of Ballarat) and Frank O’Connor (PPHA Chair).

The community forum addressed the challenges of homelessness, marginalisation and community strengthening, with key topics including:

> The ‘state-of-play’ of affordable housing supply in Victoria including big picture analysis, strategies and opportunities

> Politics, Challenges, & Opportunities - rob McGauran, MGS ArcHitectS

> Access & Affordability in Ballarat - Jax roan, GrAMPiANS reGiONAL HOMeLeSSNeSS NetWOrK

> Affordable Housing Next Steps – A Six Point Plan - Lesley dredge, cOMMuNity HOuSiNG FederAtiON OF VictOriA

> Focus on ‘why community development’ and ‘why an art exhibition?’ - Katheryn Atkinson, PPHA

> Behind the Frame Everyone Has a Story – interviews with participating artists

> Affordable Housing & Contemporary Design - What do residents tell us? - eli Giannini, MGS ArcHitectS

> The role of art and design in transforming lives

> An interactive Q & A panel discussion exploring notions of personal and community transformation through art.

The community forum and art exhibition attracted plenty of media interest, including newsprint (Ballarat Courier), radio (3BA; ABC Ballarat Breakfast, Voice FM Ballarat, Inner FM, 3SER FM, SYN FM Panorama), and online.

Trade Creative recorded the art exhibition launch and community forum as well as documenting reflections from participants, guest speakers, PPHA staff and artists. This has resulted in production of a DVD, segments of which have been uploaded to the PPHA website.

twenty PPHA tenants displayed 49 art pieces, of which nearly all those available for purchase were sold.

visions in substance

ppha and m.a.d.e communitY forum

Pictured OPPOSite PAGe: Visions in Substance exhibition official opening.tHiS PAGe tOP: Work by roy Wilkins BOttOM: Work by Lisa Fam


artists, people, communitYexcerpts from interviews

with artists who took part in visions in substance.

JAn GRey

Jan had excelled in art at school ….

“i often thought to myself, ‘i must get back into it’, and [PPHA’s] encouragement helped a lot – and now, i really enjoy the art group, doing art and exhibiting: it’s quite exciting!

“When i’m painting, i feel really relaxed. you’re in your own little world; it’s a very peaceful concept.

“PPHA is a bit different to the ‘norm’ in the sense that they try to bring out the best in people … they see that people have potential – and i think this is one area that they brought into focus to bring out the artistic side to their people.”

LISA FAm

“exhibiting is really interesting because it’s brought to the fore a part of me that i’ve known has been there all the time, but other people might not have seen, so it’s been a really good experience actually.

“[As a result of the exhibition] i think i’m going to be even more dedicated to art and creativity. i’m just starting to do some work with some children, using art therapy. … i envision myself having my own artistic space – my own studio!

ROy WILkInS

“initially i thought it was going to be like an art show run by some do-gooders to promote their organisation, [but] the way that Port Phillip handled the show and how it was presented, and the amount of publicity that they put into it, it was one of the best openings that i’ve been involved in as an artist in the last ten years.

“i had people coming back to me saying, ‘Oh, i heard it on ABc’ or rrr or whatever.

“it was the ideal outlet for me, in the end.”

RICky HOWeLL

“Being part of the PPHA exhibition has been very good, it was good exposure. the opening was really nice.

“coz there’s a little bit of stigma: they think [social housing tenants are] alcoholics, drug addicts and people with mental health problems. And sure there’s all that, but there’s a community of people who are doing art … and they’re not just trouble and strife.”

CORAL BAkeR

“Participating in the PPHA exhibition has made me feel part of a community, which is just the best thing ever. it’s like a family.”

AntHOny BRIdGemAn

“it’s just neat watching people express themselves, and the discussions are brilliant.

“it’s just really nice being with like-minded people, and i had no idea so many were around… there’s three [artists] on my floor where i live, and i had no idea.”


tenancY servicesThe challenge of tenanting an abundance of new properties continued into the 2013-14 year, with the Ashwood team of Amrit and Angela successfully arranging for 93 new tenants to move in at 4 Power Ave just in time for Christmas.

Staffing changes in PPHA continue and this year saw the addition of Community Development Coordinator Helen Brooker, who is coordinating activities across our St Kilda & Ashwood offices.

Caroline Murphy joined us as a part time Tenancy Management Officer (TMO) following her student placement while studying at Holmesglen. PPHA has taken on a number of students completing their Community Services Certificate at Holmesglen and this has proved to be very successful. We will continue to support students on placement, to give them some real-life work experience in the community housing sector.

trivia nightDue to requests from residents to hold more social activities, PPHA organised a Trivia Night at the Cora Graves Community Centre. It was a great night, including a buffet dinner, lots of prizes, and questions that rewarded local knowledge. The winning team on the night were Leanne (TMO), Eddie Colyer (Albion St) and Daphne Sturzaker (Woodstock).

social mealsThe social meals program continues to provide a sense of community and belonging for rooming house residents. Social meals are provided on a regular basis in partnership with the City of Port Phillip for residents at Ravelston, Albion St, Woodstock and The Regal.

The ‘Chelmsford Cook-Up’ at Chelmsford rooming house is provided by our TMO Leanne, supported by a 2013/2014 community grant from the City of Port Phillip. A number of residents including Flo and Michael take great delight in cooking up their favourite creations. Residents choose a different country theme each week, with recent choices including Chinese, German, Italian, French and Hawaiian.

The number of residents participating in social meals across the PPHA portfolio has increased and continues to provide an informal and supportive environment to share food and create a culture of social inclusion and sense of community.

christmas celebrations2013 saw a number of Christmas events taking place at PPHA properties, from fully cooked sit-down Christmas meals to simple informal BBQs or buffet lunches. The feedback from residents is that these events are a great opportunity to meet people and get to know their TMO better. More importantly, for some without family or friends it is their only Christmas celebration.

maintenance servicesIn line with our Strategic Plan, the maintenance team have continued to build on the strong relationships we have with our tenants to bring about improvements to the properties and provide opportunities for tenants themselves. A number of caretaker positions were created at our Ashwood properties, with selected tenants taking on administration of the waste management plan.

The year has provided a chance to consolidate a team of contractors to partner PPHA in delivering services to meet the demands of our tenants and regulatory bodies, including responding to the building defects for a number of recently developed properties and addressing the Essential Services in line with our statutory requirements. As part of our commitment to meet our tenants’ needs, the maintenance team has delivered on a number of cyclical projects to improve our properties, including painting the external surfaces at our Balluk Willam properties and refurbishing the first-floor bathroom at John Cribbes House.

Our tenants’ patience and assistance also enabled the team to conduct a comprehensive annual inspection that identified a number of opportunities to improve and continue the cyclical program and address any urgent tasks associated with our properties.

PPHA continues to strengthen our reputation through our planned and responsive maintenance activities. As part of positioning ourselves for the future and investigating new income streams, the maintenance team has leveraged their expertise through a contract with Inner South Community Health to provide facility maintenance services for their properties.

StePHen BeSS

“[My art] is a bit of escapism. i can just turn off, and find my focus again. it levels me out.

re the exhibition: “the whole experience is great, because it’s helping me dealing with people.”

JuLIe ARmStROnG

Julie hadn’t painted for over 10 years…

“When i got the letter from PPHA [inviting participants for an art exhibition], i thought ‘i could go in this!’ – not knowing how many wonderful artists there were in PPHA housing – and i found a whole new exuberance, a whole new meaning to my life.

“i’m really looking forward to painting again and being involved with art, and i’m enjoying the company of all the other artists and where they’re from and their different takes on art – it’s wonderful, i love it!

“i think the exhibition was marvellous. i’m really excited about how many people are involved in it. i’ve been to all the meetings and i’ve been to the launch, and to see that so many people take it seriously and it means so much – and that i’m part of that!”

housing services



ashwoodtenants move inOver 290 people are now securely housed in PPHA’s 210 new Ashwood properties. With a mix of housing types (1 & 2 bedroom apartments, and 3 & 4 bedroom townhouses) a diverse range of households now call the Ashwood Chadstone Gateway Project home.

PPHA set out an ambitious allocation plan, with the aim of creating a vibrant and sustainable community. The mix of residents now settled into their new homes includes older persons, couples, singles, and small and large families, with around 50% participating in the workforce and the remainder relying on some sort of Centrelink income.

social committeeIn 2014, PPHA residents at 4 Power Avenue formed a social committee to provide social opportunities for residents whilst also raising funds for charity. The committee has now hosted a number of fundraising social events for residents in the building, including an afternoon tea for Pancake Tuesday, a St Patrick’s Day lunch, and a Good Friday Appeal morning tea. The social committee also raised $380 for the Cancer Council by hosting a Biggest Morning Tea, with 40 residents attending. PPHA continues to work with the social committee to provide opportunities for residents to socialise and share information.

social enterprise launchBack in 2009 when PPHA tendered for the Ashwood Chadstone Gateway Project (ACGP) our plans included establishing a social enterprise on site, so a dedicated commercial space was allowed for in the plans, next to the PPHA office in Elliott St.

After extensive consultation with the local community including business, local government, service agencies, private residents and public tenants it was evident that a café was high on the list of what locals wanted for their community.

The result is PPHA’s first social enterprise agreement. It involves an innovative licence arrangement under which PPHA provides retail space rent-free in exchange for agreed social outcomes. Welcome to…

cafe edCafé Ed provides an accessible, friendly and dynamic social space for residents in the Ashwood area to meet. The Café is run as a social enterprise by students and staff from Berengarra School. Berengarra provides opportunities for young people to complete VCAL studies and vocational training.

Café Ed is an applied learning environment for students, whilst also providing inexpensive food and coffee for residents. A number of PPHA residents are employed by the Café, and Berengarra provides support for residents through the provision of fresh fruit and vegetables, catering for functions etc.

The Café is open every weekday from 7:30am-3:00pm, and is extending trading hours to weekends.

café ed provides an accessible, friendly and dynamic social space for residents in the Ashwood area to meet.

footY4allA not for profit foundation, Footy4All supplies new sporting balls (of all codes) to disadvantaged, underprivileged and socially displaced children around the world free of charge. Their aim is to unite the world through the power of sport.

Footy4All have donated a supply of soccer balls, basketballs and footballs to PPHA for the children and youth of ACGP.


social impact assessmentA core component of PPHA’s place management approach at Ashwood is our commitment to monitoring the social impacts of the project over a five year period in order to inform ongoing planning in the area and measure satisfaction levels of tenants and the wider community.

PPHA engaged K2 Planning (a specialist social planning firm) in 2009 to undertake the Social Impact Assessment, which helped us understand the ‘before’ status in the community and how ACGP may impact on it, and it gave us the baseline data to measure change against in the future.

The first tenant survey was done in late 2013 with a huge response - 55% of tenants completed the survey. Results show a very high level of satisfaction with housing design, affordability, and size. There are also high levels of overall satisfaction with the location, access to public transport, and amount of open space surrounding the location.

The 2nd annual ACGP tenant survey was completed between June and July, 2014. 54% of Ashwood residents (114 households) completed the survey.

Residents were asked to comment on the level of satisfaction with their housing and responses were compared to the 2013 PPHA Tenant survey. Overall, survey respondents are most satisfied with their access to public transport at their current location and least satisfied with the type of people living around them. Respondents’ levels of satisfaction with all aspects of their housing have decreased somewhat since the first survey, but ratings remain within the Neutral to Very Satisfied range.

Overall, all aspects of engaging with other PPHA residents have increased, while those associate with neighbours living in nearby streets have decreased.

neighbourhood surveY In 2014 a neighbourhood survey was undertaken in addition to the tenant survey. The survey aims to determine satisfaction with the neighbourhood following the development of PPHA’s housing.

The survey was conducted between June and July, 2014, and was sent to homes and businesses within a 250m radius of the Ashwood Chadstone Gateway Project. A total of 45 people completed the survey, representing 58% of the households in the catchment area. A follow up survey will be conducted in 2016 to determine changes in neighbourhood satisfaction.

Overall, respondents to the neighbourhood survey had a neutral to positive attitude toward the ACGP now that it is complete, with Jingella Avenue and Woonah Street residents becoming more positive in comparison to their expectations during the construction stage.

The survey reveals that residents living in the ACGP neighbourhood are not likely to engage with PPHA residents, but they do want to be included in the community through PPHA and community events.

footpath librarYThe Footpath Library aims to make books more accessible to the homeless and disadvantaged members of our society, change attitudes to these people and encourage literacy.

The Footpath Library is now providing the following at ACGP:

> New bookcase from Freedom furniture for each building at ACGP;

> Bimonthly supply of new and donated books to replenish the book cases;

> Books are selected and packed based on the tenant demographic and feedback when received;

> Selection of books (up to 12 the same) to start up a book club at ACGP next year (something residents had hoped for);

> Planned presentation of a reading of books and poems to the residents as a fun activity (many of the footpath library volunteers are actors).

conversational english classA chance conversation about a shade of blue at the local bus stop between Lindsey Castle and a Chinese-speaking couple has developed into a regular conversational English language class at Ashwood.

Lindsey and the couple had discussed some English words for colour. By the end of this brief exchange, Lindsey had agreed to assist the couple with their English. Within two months, this had expanded into a conversational English class every Tuesday afternoon at 4 Power Avenue Common Room, with more residents participating as volunteer teachers and students.

A number of Chinese-speaking residents have been coming for months to improve their written and verbal English skills. Most of the resident volunteers have previous teaching experience, and incorporate their skills and resources into the sessions. The classes provide a fun and friendly way for people to learn new English words and practice their spoken skills in a supportive environment.

Most residents attending these classes, either as students or teachers, are over 70. The friendships that have developed between the residents over the last few months are adding to their strong sense of connection and place at Ashwood. Prior to attending these conversational English classes, the Chinese-speaking residents had felt anxious and isolated living in a predominately English-speaking community, but now they feel more relaxed and comfortable to speak in English with their neighbours and the wider community.

Likewise the English-speaking residents enjoy the feeling of giving back and connecting with their NESB neighbours. The resident teachers also enjoy the experience, including learning a few Chinese words.

Looking to the future, it’s hoped the class can include other Ashwood language groups, and increase the number of residents participating as teachers or students.

port phillip housing associated limited

2014$

2013$

Revenue 6,822,201 4,595,136

Other income 4,796,825 21,065,063

Employee benefits expense (2,589,523) (2,252,546)

Depreciation and amortisation (60,861) (62,801)

Finance costs (1,620,615) (1,460,837)

Repairs, maintenance and vehicle running expense (2,176,954) (1,447,430)

Audit, legal and consultancy expense (240,190) (304,433)

Administration expenses (612,957) (515,570)

PROFIt BeFORe InCOme tAx 4,317,926 19,616,582

Income tax expense 0 0

PROFIt AFteR InCOme tAx 4,317,926 19,616,582

income statement for the Year ended 30 June 2014

2014$

2013$

CASH FLOW FROM OPERATING ACTIVITIES

Receipts from customers and stakeholders 9,524,686 6,971,569

Payments to suppliers and employees (5,232,218) (5,118,818)

Interest received 113,858 450,418

Finance costs (1,620,615) (1,460,837)

net CASH GeneRAted FROm OPeRAtInG ACtIvItIeS 2,785,711 842,332

CASH FLOW FROM INVESTING ACTIVITIES

Proceeds from sale of property, plant and equipment 0 0

Payment for property, plant and equipment (9,087,148) (10,085,353)

Payment for available for sale investments 0 0

net CASH uSed In InveStInG ACtIvItIeS (9,087,148) (10,085,353)

CASH FLOW FROM FINANCING ACTIVITIES

Capital grants and borrowings 4,605,599 0

net CASH GeneRAted FROm (uSed In) FInAnCInG ACtIvItIeS 4,605,599 0

Net increase in cash held (1,695,838) (9,243,021)

Cash at the beginning of the financial year 7,587,930 16,830,951

CASH At tHe end OF tHe FInAnCIAL yeAR 5,892,092 7,587,930

cash flow statement for the Year ended 30 June 2014


financial statements


port phillip housing associated limited

2014$

2013$

CURRENT ASSETS

Cash and cash equivalents 5,892,092 7,587,930

Trade and other receivables 0 0

Other assets 3,458,225 1,583,342

tOtAL CuRRent ASSetS 9,350,317 9,171,272

NON-CURRENT ASSETS

Financial assets 5,005 5,005

Property, plant and equipment 212,331,508 203,305,221

tOtAL nOn-CuRRent ASSetS 212,336,513 203,310,226

tOtAL ASSetS 221,686,830 212,481,498

CURRENT LIABILITIES

Trade and other payables 55,495,018 55,149,076

Short term provisions 329,415 287,951

tOtAL CuRRent LIABILItIeS 55,824,433 55,437,027

NON-CURRENT LIABILITIES

Trade and other payables 28,780,167 24,280,167

tOtAL nOn-CuRRent LIABILItIeS 28,780,167 24,280,167

tOtAL LIABILItIeS 84,604,600 79,717,194

net ASSetS 137,082,230 132,764,304

EQUITY

Retained earnings 137,082,230 132,764,304

Reserves 0 0

tOtAL eQuIty 137,082,230 132,764,304

balance sheet as at 30 June 2014


port phillip housing trust

2014$

2013$

Revenue 3,104,349 2,941,759

Capital grant income 0 196,000

Other income 70,058 13,043,615

Other expenses (41,831) (37,858)

Administration expenses (37,248) (20,886)

Maintenance and property expenses (1,437,809) (1,329,195)

Property Management fee (1,200,000) (1,200,000)

net PROFIt (LOSS) AttRIButABLe tO tRuSt 457,519 13,593,435

tOtAL net PROFIt (LOSS) AttRIButABLe tO tRuSt 457,519 13,593,435

income statement for the Year ended 30 June 2014

cash flow statement for the Year ended 30 June 2014


financial statements

2014$

2013$

CASH FLOW FROM OPERATING ACTIVITIES

Receipts from customers and stakeholders 3,123,112 3,153,549

Payments to suppliers and employees (2,652,663) (2,539,168)

Interest received 51,295 32,045

net CASH (uSed In) PROvIded By OPeRAtInG ACtIvItIeS 521,744 646,426

CASH FLOW FROM INVESTING ACTIVITIES

Acquisition of property, plant and equipment 0 (146,754)

Capital Grants 0 0

net CASH uSed In InveStInG ACtIvItIeS 0 (146,754)

CASH FLOW FROM FINANCING ACTIVITIES

Cash Contribution from City of Port Phillip 400,000 400,000

net CASH PROvIded By FInAnCInG ACtIvItIeS 400,000 400,000

Net (decrease) increase in cash held 921,744 899,672

Cash at the beginning of the financial year 1,614,926 715,254

CASH At tHe end OF tHe FInAnCIAL yeAR 2,536,670 1,614,926


port phillip housing trust

2014$

2013$

CURRENT ASSETS

Cash and cash equivalents 2,536,670 1,614,926

Trade and other receivables 17,645 22,718

tOtAL CuRRent ASSetS 2,554,315 1,637,644

NON-CURRENT ASSETS

Property, plant and equipment 66,090,009 66,090,009

tOtAL nOn-CuRRent ASSetS 66,090,009 66,090,009

tOtAL ASSetS 68,644,324 67,727,653

CURRENT LIABILITIES

Trade and other payables 195,532 136,379

tOtAL CuRRent LIABILItIeS 195,532 136,379

NON-CURRENT LIABILITIES

Trade and other payables 0 0

tOtAL nOn-CuRRent LIABILItIeS 0 0

tOtAL LIABILItIeS (excluding net assets) 195,532 136,379

EQUITY

Net assets attributable to Trust 68,448,792 67,591,274

tOtAL LIABILItIeS (including net assets) 68,448,792 67,591,274

balance sheet as at 30 June 2014



propertY portfolioyear Property target

GroupRH

RoomStudio 1Br 2Br 3Br 4Br tnts

(min)units

1987 Dandenong Rd, East St Kilda ('Broxted') S 11 11 11

1990 Milton St, Elwood F 6 3 21 9

1990 Tennyson St, Elwood ('Ravelston') Y S 19 1 20 20

1992 Scott St, Elwood ('Fire Station') S 10 10 10

1993 Carlisle St, St Kilda Y OP 12 12 12

1994 Grosvenor/Brunning Sts, East St Kilda S, C, F, OP 10 8 2 32 20

1996 Argyle St, St Kilda Y S, F 2 9 5 35 16

1996 Balluk Willam Crt, St Kilda Y S, C, F, OP 31 9 15 1 98 56

2000 Little Grey St, St Kilda ('The Regal') S 39 10 49 49

2001 Albion St, Balaclava ('John Cribbes House') Y S 29 8 5 42 42

2003 Greeves St, St Kilda ('Inkerman Oasis') Y S, C, F, OP 18 11 1 1 47 31

2004 Barkly St, St Kilda (‘Chelmsford’) Y S 19 16 35 35

2004 Liardet St, Port Melbourne S, C 6 6 6

2005 Princes St, Port Melbourne (‘Excelsior Hall’) Y S, C 13 2 17 15

2006 Marlborough St, Balaclava ('Woodstock') Y S 18 12 1 31 31

2007 Parkville Gardens Y S, C, F, OP 23 45 14 169 82

2008 Barkly St, St Kilda ('Pyrmont') Y S 4 17 14 35 35

2008 Enfield St, St Kilda ('Enfield House') Y OP 12 19 4 39 35

2008 Tiuna Grove, Elwood OP 8 8 8

2008 Ormond Rd, Elwood Y OP 1 9 1 12 11

2011 Blessington St, St Kilda Y S, C, F 24 2 28 26

2011 South Rd, Moorabbin Y S, C, F 10 43 22 97 75

2011 Station Ave, McKinnon Y OP 25 3 31 28

2012 Kyme Place, Port Melbourne Y S 22 5 27 27

2012 Vale St, St Kilda Y S, C, F 22 18 2 64 42

2012 Chapel St, St Kilda Y S, C, F 50 28 3 115 81

2013 Ashwood Chadstone Gateway Project Y S, C, F, OP 148 52 8 2 284 210

tOtAL 2014 149 111 486 220 39 18 1375 1023

2014 Mt Alexander Rd, Essendon(under development) Y S,C,F 38 22 82 60

Y = Modified or adaptable for disabilities / S = singles / C = couples / OP = older persons (singles and couples) / F = families

24 PPHA Annual Report 2014Printed on environmentally responsible paper

our mission building homes for localsWe achieve our Mission by:

> Seeking opportunities to increase the supply of secure, high quality, affordable housing.

> Providing proactive and responsive property and tenant management.

> Ensuring residents have access to the resources and assistance they need to connect with their community.

> Enhancing personal well-being and strengthening the individual lives of our tenants.

> Ensuring that the organisation is operating efficiently and effectively.

> Partnering with other agencies to achieve these outcomes.

our vision secure, appropriate and affordable housing in cohesive communities.

our valuesintegritYShared commitment to openness, honesty, fairness, learning and growth.

respect Treating all people equitably and well, without judgement or prejudice.

inclusiveness Building communities and facilitating participation.

collaboration Engaging with colleagues, tenants and business partners in a team- based approach.

accountabilitY Being responsible for our actions and acting professionally.

“we know that when people are safe in their homes, they are free to pursue their dream for a brighter economic future for themselves and their families.”

george pataki

PORt PHILLIP HOuSInG ASSOCIAtIOn Ltd

St kilda Suite 6/22–28 Fitzroy Street, St Kilda VIC 3182

Ashwood Suite 2/2 Elliott Street, Ashwood VIC 3147 Parkville c/– 191 Melrose Street, North Melbourne VIC 3051

Phone (03) 9534 5837 Fax (03) 9534 8636 email [email protected] @PPHA_Housing www.ppha.org.au

Port Phillip Housing Association Ltd ABN 13 116 093 004 as Trustee for Port Phillip Housing Trust ABN 19 604 981 200

redefining what’s possible

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