Rectt n Selection

download Rectt n Selection

of 121

Transcript of Rectt n Selection

  • 8/2/2019 Rectt n Selection

    1/121

    A

    Project Report

    On

    A Study Of

    Recruitment Process &Selection

    SUBMIT TED TO:-SUBMITTED TO:-

    MR K.K Chauhan (manager)

    Anjali Baliyan

    HRM Department

    BBA (4th SEM)

    BHEL HARDWAR (U.K)

  • 8/2/2019 Rectt n Selection

    2/121

    I would like to take this opportunity to

    express my sincere gratitude to our

    respected mentor MR. K.K

    CHAUHAN , for his valuable guidance.

    I would like to thanks almost everybody

    at the BHEL office for his/her

    friendliness and helpful nature.

  • 8/2/2019 Rectt n Selection

    3/121

    With immense pleasure and deep sense of sincerity, I

    have completed my Industrial training. It is an

    essential requirement for each and every student to

    have some practical exposure towards real world

    situations. A systematized practical experience to

    inculcate self confidence in a student so that they

    can mentally prepare themselves for this competitive

    environment.

    The purpose of training are:

    1. Developing intellectual ability of student

    2. Bring confidence

    3. Developing skills

    4. Modify Attitudes

  • 8/2/2019 Rectt n Selection

    4/121

    EXECUTIVE SUMMARY

    COMPANY PROFILE

    RESEARCH METHODOLOGY

    LITERARY REVIEW

    PROJECT

    QUESTIONNAIRE

    FINDINGS

    ANALYSIS

    SUGGESTION

    LIMITATION

    BIBLIOGRAPHY

    ANNEXURE

    CONCLUSION

  • 8/2/2019 Rectt n Selection

    5/121

    ExecutiveSummary

    The objective of the study is to analyze the actual recruitment process in

    BHEL and to evaluate how far this process confirm to the purposes

    underlying the operational aspects of the industry. How far the process is

    accepted by it? The study on recruitment highlights the need of recruitment in

    BHEL.

    Human resource is a most valuable asset in the Organization.

    Profitability of the Organization depends on its utilization. If their

    utilization is done properly Organization will make profit

    otherwise it will make loss. If a good dancer appointed as a

    Chief Executive Officer of a Company, he may not run the

    business. So right man should be procured at right place in

    right time, otherwise their proper utilization may not be

    done. To procure right man at right place in right time,

    some information regarding job and job doer is highly

    essential. These information are obtained through Job

    Analysis, Job Descriptions, Job Specifications. BHEL procure

    manpower in a very scientific manner. It gets information by

    use of these important documents like Job Analysis, Job

  • 8/2/2019 Rectt n Selection

    6/121

    Descriptions and Job Specifications. Without these recruitment

    may be unsuccessful.

    B.H.E.L OVERVIEW

    BHEL is largest engineering and manufacturing enterprise in India

    in the energy related/infrastructure sector today. BHEL was

    established more than 40 years ago when its first plant was set

    up in Bhopal ushering in the indigenous heavy electrical

    equipment industry in India , a dream that has been more than

    realized with well-recognized track record of performance. It has

    been earning profit continuously since 1971-72 and achieved a

    sales turnover of Rs.7482.2 Corers with a profit before tax of

    Rs802.4 Corers in 2002-03.

  • 8/2/2019 Rectt n Selection

    7/121

    BHEL caters to core sectors of the Indian Economy viz., Power

    Generation and Transmission, Industry, Transportation,

    Telecommunication, Renewable Energy, Defense etc. The wide

    network of BHEL'S 14 manufacturing divisions, four Power

    Sector regional centers, eight service centers and eighteen

    regional offices and a large number of projects sites spread

    all over India and abroad and enables the company to

    promptly serve its customers and provide then with suitable

    products, systems and services-efficiently and at competitive

    prices. BHEL has already attained ISO 9000 and all the major

    units/divisions of BHEL have been upgraded to the latest ISO-

    9001: 2000 version quality certification for quality

    management. BHEL has secured ISO-14001 certification for

    environmental management systems and OHSAS-18001

    certification for occupational health and safety management

    system for its major units/divisions.

    POWER GENERATION

    Power Generation Sector comprises of thermal , gas , hydro and

    nuclear power plant business. As of 31.3.2003 , BHEL supplied

    sets account for nearly 68 , 854 MW or 65% of the total installed

    capacity of 1,06,216 MW in the country , as against Nil till 1969

    70.

    BHEL has proven turnkey capabilities for executing power projects

    from concept to commissioning. It possesses the technology and

  • 8/2/2019 Rectt n Selection

    8/121

    capability to produce thermal sets with super critical parameters

    up to 1000 MW unit rating and gas turbine - generator sets of up

    two 250 MW unit rating. Co- generation and combined cycle

    plants have been introduced to achieve higher plant efficiencies. To

    make the efficient use of the high- ash content coal available in

    India , BHEL also supplies circulating fluidized bed combustion

    boilers for thermal plants. The company manufactures 220 / 235 /

    500 MW nuclear turbine - generator sets.

    Custom made hydro sets of Francis ; Pelton and Kaplan types

    for different head-discharge combinations are also engineered and

    manufactured by BHEL.

    In all , orders for approximately 800 utility sets of thermal ,

    hydro , gas and nuclear have been placed on the company as on

    date. The power plant equipment manufactured by BHEL is based

    on contemporary technology comparability with.

    In all , orders for approximately 800 utility sets of thermal , hydro

    , gas and nuclear have been placed on the company as on date.

    The power plant equipment manufactured by BHEL is based on

    contemporary technology comparable with the best in the world ,

    and is also internationally competitive.The company has proven

    expertise in plant performance improvement through renovation ,

    modernization and up rating of variety of power plant equipment ,

    besides specialized know how of residual life assessment , health

    diagnostics and life extension of plants.

  • 8/2/2019 Rectt n Selection

    9/121

    TRANSMISSION & DISTRIBUTION (T&D)

    BHEL offers wide ranging products and systems for T & D

    applications. Products manufactured include : power transformers ,

    dry type transformers , series & shunt reactors , capacitor banks ,

    vacuum & SF6 circuit breakers , gas - insulated switchgears ,

    energy meters , SCADA systems and insulators.

    A strong engineering base enables the company to undertake

    turkey delivery of substations up to 400 kV level , series

    compensation system ( for increasing power transfer capability of

    transmission lines and improving system stability and voltage

    regulation ) , shunt compensation systems ( for power factor and

    voltage improvement ) and HDVC system ( for economic transfer

    of bulk power ) BHEL has indigenously developed the state of

    the - art controlled shunt reactor ( for reactive power management

    on long transmission lines ). Presently , a 400 kV FACTS ( flexible

    AC Transmission system ) project is under execution. The company

    undertakes comprehensive projects to reduce ATC losses in

    distribution systems.

    INDUSTRIES

    BHEL is a major contributor of equipment and systems to

    industries : cement, sugar, fertilizer, refineries, petrochemicals,

    papers, oil and gas, metallurgical and other process industries.

    The range of systems & equipment supplied includes : captive

  • 8/2/2019 Rectt n Selection

    10/121

    power plants, co - generation plants, DG power plants, industrial

    steam turbines, heat exchangers and pressure vessels, centrifugal

    compressors, electrical machines, pumps, valves, seamless steel

    tubes, electrostatic precipitators, fabric filters, reactors, fluidized

    bed combustion boilers, chemical recovery boilers, process controls

    and material handling systems.

    The company is a major producer of large size thirstier devices. It

    also supplies digital distributed control systems for process

    industries and control & instrumentation systems for power plant

    and industrial applications. BHEL is the only company in India

    with the capability to make simulators for power plants , defense

    and other applications.

    The company has commenced manufacture of large desalination

    plants to help augment the supply of drinking water to people.

    TRANSPORTATION

    BHEL involved in the development design , engineering , marketing

    , production , installation , and maintenance and after - sales

    service of rolling stock and traction propulsion systems. In the

    area of rolling stock, BHEL manufactures electric locomotives up to

    5000 HP, diesel electric locomotives from 350 HP to 3100 HP

    both for mainline and shunting duty application. BHEL is also

    producing rolling stock for special application viz ., overhead

  • 8/2/2019 Rectt n Selection

    11/121

    equipment cars , special well wagons , Rail cum road vehicle etc.

    Besides traction propulsion systems for in house use , BHEL

    manufactures traction propulsion systems for other rolling stock

    producers of electric locomotives , diesel - electric locomotives ,

    electrical multiple units and metro cars. The electric and diesel

    traction equipment on Indian railways are largely powered by

    electrical propulsion systems produced by BHEL. BHEL also

    undertakes retrofitting and overhauling of rolling stock. In the area

    of urban transportation systems , BHEL is geared up to turkey

    execution of electric trolley bus systems , light rail systems , etc.

    BHEL is also diversifying in the area of port handling equipment

    and pipelines transportation systems.

    TELECOMMUNICATION

    BHEL also caters to telecommunication sector by way of small ,

    medium and large switching systems.

    RENEWABLE ENERGY

    Technologies that can be offered by BHEL for exploiting non -

    conventional and renewable resources of energy include ; wind

    electric generators solar photovoltaic systems , stand - alone and

    grid interactive solar power plants , solar heating systems , solar

    lanterns and battery - powered road vehicles. The company has

  • 8/2/2019 Rectt n Selection

    12/121

    taken up R & D efforts for development of multi - junction

    amorphous silicon solar cells and fuel cells based systems.

    OIL & GAS

    BHEL is a major contributor to the oil and gas sector industry in

    the country. BHEL'S product range includes deep drilling oil rigs ,

    mobile rigs , work over rigs, well heads and X Mas trees ( of up

    to 10,000 psi ratings ) , choke and kill manifolds , full bore gate

    valves , mud valves , mud line suspension system , casing support

    system , sub - sea well heads , block valves , seamless pipes ,

    motors, compressors , heat exchangers , etc. BHEL is the single

    largest supplier of well

    heads , X Mas tress and oil rigs to ONGC & OIL.

    INT

    ERNATIONAL OPERATIONS

    BHEL is one of the largest exporters of engineering products and

    services from India , raking among the major power plant

    equipment suppliers in the world.

    Over the years , BHEL has established its references in about 60

    countries around the world , from the US in the west to New

    Zealand in the Far East. These references encompass almost the

    entire product range of BHEL , covering turnkey power projects of

  • 8/2/2019 Rectt n Selection

    13/121

    thermal , hydro and gas - based types , substation projects ,

    rehabilitation projects , besides a wide variety of products like ,

    transformers , valves , well head equipment insulators ,

    switchgears , heat exchangers , casting and forgings , centrifugal

    compressors , photovoltaic cells and panels , etc. Apart from over

    1100 MW of boiler capacity contributed in Malaysia and execution

    of five prestigious power projects in Oman , some of the major

    successes achieved by the company have been in China , Saudi

    Arabia , Libya , Greece , Cyprus , Malta , Egypt , Bangladesh , Sri

    Lanka , Iraq , Indonesia , Taiwan , Kazakhstan etc.

    TECHNOLOGY UPGRADATION, RESEARCH

    & DEVELOPMEMT

    To remain competitive and to meet customer's expectations ,

    BHEL lays great emphasis on the continuous up gradation of the

    products and related technologies , and development of new

    products. The company has upgraded its products to contemporary

    levels through continuous in house efforts as well as through

    acquisition of new technologies from leading engineering

    organization of the world.

    BHEL'S investment in R & D is amongst the largest in the

    corporate sector in India. Products developed in - house during the

    last five years contributed over 7% to the revenues in 2004 - 05.

  • 8/2/2019 Rectt n Selection

    14/121

    BHEL has introduced , in the recent past , several state - of the

    art products ; low - NOx oil / gas burners , large capacity

    atmospheric fluidized bed combustion boilers , high - efficiency

    pelton hydro turbines , petroleum deport automation systems , 36

    KV gas - insulated sub station , controlled shunt reactors ( CSR )

    and performance analysis , diagnostics and optimization ( PADO )

    package for power plants , etc. The company has also transferred

    a few technologies developed in - house to other Indian companies

    for commercialization.

    The company is also engaged in research in futuristic areas ,

    such as applications of super conducting materials in power

    generation and industry , and fuel cells distributed , environment

    friendly power generation.

    HUMAN RESOURCE DEVELOPMENT

    INSTITUTE

    BHEL has envisioned to becoming " A world class innovative ,

    competitive and profitable engineering enterprise , providing total

    business solutions ". For realizing this vision , continuous

    development and growth of the 47000 strong highly skilled and

    motivated people making the organization , is the only

    'mantra'.Human Resource Development Institute ( HRDI ) , the

    corporate training institute of the company , in association with

    the advanced technical education center ( ATEC ) in Hyderabad

    and Human Resource Development Center at the units , is

  • 8/2/2019 Rectt n Selection

    15/121

    responsible for the total human resource development of the

    company. Further , competency development / assessment center

    for senior executive is taken up by HRDI.

    HEALTH, SAFETY & ENVIRONMENT

    MANAGEMENT

    BHEL , as an integral part of business performance and in its

    endeavor of becoming a world - class organization and sharing the

    growing global concern on issues related to environment ,

    occupational health and safety is committed to protecting

    environment in and around its own establishment and to

    providing safe and healthy working environment to all its

    employees.

    For fulfilling this obligation, corporate policies have been formulated as

    Environmental Policy

    Compliance with applicable environmental legislation /

    regulation;

    Continual improvement in environment management systems

    to protect our natural environment and control pollution;

  • 8/2/2019 Rectt n Selection

    16/121

    Promotion of activities for conservation of resources by

    environmental management;

    Enhancement of environmental awareness amongst employees,

    customers and suppliers.

    BHEL will also assist and co-operate with the concerned government

    agencies and regulatory bodies engaged in environmental activities,

    offering the company's capabilities in this field.

    Occupational Health and Safety Policy

    Compliance with applicable legislation and regulations;

    Setting objectives and targets to eliminate / control /

    minimize risks due to occupational and safety hazards;

    Appropriate structured training of employees on occupational

    health and safety (OH&S) aspects;

    Formulation and maintenance of OH&S management

    programs for continual improvement;

  • 8/2/2019 Rectt n Selection

    17/121

    Periodic review of OH&S management system to ensure its

    continuing suitability , adequacy and effectiveness.

    Communication of OH&S policy to all employees and

    interested parties.

    The major units of BHEL have already earned international

    recognition by implementation of ISO 14001 Environmental

    Management System and OHSAS 18001 occupational health and

    safety management system.

    In pursuit of these policy requirements , BHEL will continuously

    strive to improve work practices in the light of advances made in

    technology and new understanding in occupational health , safety

    and environmental science.

    PARTICIPATION IN THE " GLOBAL COMPACT

    " OF THE UNITED NATIONS

    The " Global Compact " is a partnership between United Nation ,

    the business community , international labor and NGOs. It provides

    a forum to for them to work together and improved corporate

    practices through co-operation rather than confrontation.

  • 8/2/2019 Rectt n Selection

    18/121

    BHEL has joined the " Global Compact " of United Nation has

    committed to support it and the set of core values enshrined in

    its nine principles:

    Principles of the "Global Compact"

    Human Rights

    1. Business should support and respect the protection of

    internationally proclaimed human rights; and

    2. Make sure they are not complicit in human rights abuses

    Labor Standards

    3. Business should uphold the freedom of association and

    the effective recognition of the to collective bargaining;

    4. The elimination of all forms of forces and compulsory

    labor;

    5. The effective abolition of child labor; and

    6. Eliminate discrimination.

    Environment

    7. Businesses should support a precautionary approach to

    environmental challenges;

  • 8/2/2019 Rectt n Selection

    19/121

    8. Undertake initiatives to promote greater environmental

    responsibilities; and

    9. Encourage the development and diffusion of environment -

    friendly technologies.

    By joining the " Global Compact " , BHEL would get a unique

    opportunity of networking with corporate and sharing experience

    relating to social responsibility on global basis.

    SUMMARY OF BHELS

    CONTRIBUTION TO

    VARIOUS SECTORS

    Power Transmission and Distribution Sector

    In the T&D sector BHEL is both a leading equipment -

    manufacturer and a system - integrator. BHEL - manufactured T&D

    products have a proven track record in India and abroad.

    In the area of T&D system , BHEL provide turnkey solutions to utilities.

    Substation and shunt compensation installation set up by BHEL are in

    operation all over the country. EHV level series compensation schemes have

    been installed in KSEB , MSEB , and MPSEB & POWER GRID networks.

  • 8/2/2019 Rectt n Selection

    20/121

    Complete HVDC systems can be delivered by BHEL the technology for

    state of the - art flexible AC transmission systems (FACTS) is been

    developed.

    Industry Sector

    Since its inception in 1982 , the industry sector business has

    grown at an impressive rate and , today , contributes significantly

    to BHEL'S turnover.

    BHEL , today , supplies all major equipment for the industry:

    AC/DC machines , alternators , centrifugal compressors , special

    reactors , heat exchangers , pressure vessels , gas turbine based

    captive , co generation and combined cycle power plants , DG

    power plants , steam turbines and turbo generators , complete

    range of steam generators for process industries , diesel engine -

    based power plants , solar water heating systems , photovoltaic

    systems , electrostatic precipitators , fabric filters etc.

    The industries , which BHEL serves , include: steel , aluminum ,

    fertilizer , refinery , petrochemicals , chemicals , automobiles ,

    cement , sugar , paper , mining , textiles etc.

    Transportation Sector

  • 8/2/2019 Rectt n Selection

    21/121

    In the transportation field BHEL product range covers: AC

    locomotives , AC/DC dual voltage locomotives , diesel electric

    shunting locomotives , traction motor and transformers , traction

    electrics and control for AC , DC and dual voltage EMUs , diesel -

    electric multiple units , diesel power car and diesel electric

  • 8/2/2019 Rectt n Selection

    22/121

    OBJECTIVE OF THE STUDY

    In BHEL the recruitment policy spells out the objective and

    provides a framework for implementation of the recruitment

    program in the form of procedures. The company involves a

    commitment to broad principles such as filling vacancies with best

    qualified individuals.

    The recruitment policy in a company may embrace spell issue

    such as the extent of promotion from within, attitudes of

    enterprise in recruiting old, handicapped and minor individuals,

    minority group members, part time employees and relatives of

    present employees.

  • 8/2/2019 Rectt n Selection

    23/121

    In a company BHEL, there usually a staff unit attached with

    personnel or an industrial relations department designated as

    employment or recruitment office. This specialization Of

    recruitment enables staff personnel to become highly skilled in

    recruitment techniques and their evaluation.

    However, recruitment remains the line responsibility as far as the

    personnel requisition forms are originated by the personnel, who

    has the final words in the acceptance or rejection of a particular

    applicant. Despite this the staff personnel have adequate freedom

    in respect of sources of manpower to be tapped and the

    procedure to be followed for this purpose

    SCOPE AND IMPORTANCE OF THE

    STUDY

    SCOPE

    1. To structure the Recruitment policy of BHEL for different categories of

    employees.

    2. To analysis the recruitment policy of the organization.

    3. To compare the Recruitment policy with general policy.

  • 8/2/2019 Rectt n Selection

    24/121

    4. To provide a systematic recruitment process.

    5. It extends to the whole Organization. It covers corporate office, sites and

    works appointments all over India.

    IMPORTANCE

    Without focusing the pattern of management, organization philosophy

    highlights on achieving a surely where all citizens (employees) can lead a

    richer and fuller life. Every organization, therefore, strikes for greater

    productivity, elimination of wastes, lower costs and higher wages, so the

    industry needs a stable and energetic labour force that can boast of

    production by increased productivity. To achieve these objectives a good

    recruitment & selection process is essential. By which industry strikes right

    number of persons and right kind of persons at the right time and at right

    places through and the planning period without hampering productivity.

    DATA COLLECTION

    A sample size of 20 employees are studied for this purpose.

    Employees of different unit where randomly administrated the

    questionnaire.

  • 8/2/2019 Rectt n Selection

    25/121

    DATA ANAlYSIS

    The analysis of data was done on the basis of unit, age and

    number of years of experience and factors.

    Analysis was done using the simple average method so that,

    finding of the survey was easily comprehensible by all.

    SOURCES OF DATA COLLECTION:

    The primary as well as the secondary sources was used for collection of

    data. In primary source of data collection the interview schedule and

    questionnaire and opinion survey were used and in secondary source of data

    collection relevant records, books, diary and magazines were used. Thus the

    source of data collection were as follows:

    PRIMARY SECONDARY

    1. Interview schedule 1. Diary

    2. Questionnaire 2. Books

    3. Opinion Survey 3. Magazines

    4. Other records

    I have used structural interview schedule, questionnaire and opinion survey

    for collection of data from primary source. Interview schedules were used for

    workers clerical , category and questionnaires were used for supervisory and

    executive cadre and opinion survey was used to know the technology,

  • 8/2/2019 Rectt n Selection

    26/121

    perceptions, thoughts and reactions of the executives, employees/workers and

    trade union members of the organization.

    I have used the secondary source like diary, books, magazines and other

    relevant records for collection of data to know about the industry as well as

    the respondent.

    DATA TYPE

    Primary as well as secondary data was collected.

    RESEARCH APPROACH

    Conducting a field survey did a subjective assessment of the qualitative

    data. The research method used was that of questionnaire & interview for

    primary data & an extensive literature survey for secondary data.

    RESEARCH INSTRUMENT

    The questionnaire was used as the primary instrument for the collection of

    primary data which contained open-ended questions to chance response. In

    addition the personal interview method was employed to draw out answers

    to subjective questions, which could not be adequately answered through the

    use of questionnaire.

  • 8/2/2019 Rectt n Selection

    27/121

    Preparing the

    questionnaire

    The first task in the process of measuring the level of

    recruitment of the candidates in BHEL was to prepare

    questionnaire. For this purpose a number of questionnaire we

    studied and finally a questionnaire where framed.

    The questions where grouped under five categories:

    1. Company related

    2. Environment related

    3. Supervision related

    4. Growth related

    5. Job related

    The questionnaire are also ask the employees for the

    demographic details regarding:

    6. Age

  • 8/2/2019 Rectt n Selection

    28/121

    7. Number of years of experience

    8. Unit

    9. Department

    10.Grade

    Questionnaire consist of the following things:

    Which focused on the employee awareness levels regarding benefits

    provided which & outside the organization & assessing his overall

    satisfaction level. This prepared ground for further enquiry &

    enabled better analysis of the questions, which followed.

    Which focused on specific policies & judged them from different

    aspects making the questionnaire indepth & specific.

    Which consisted of open-ended question, inviting views &

    suggestions from the respondents.

    INTERVIEW

    Interviews lead to a better insight to subjective & open questions almost all

    interviewees responded.

  • 8/2/2019 Rectt n Selection

    29/121

    SAMPLE UNIT

    The sample unit consisted of all the departments of BHEL.

    SAMPLE FRAME

    Consisted of a comprehensive list of all the employees of BHEL.

    SAMPLE SIZE

    Sample size=20 out of universe of 500.

    SAMPLE DESIGN

    Care was taken to choose the sample based on considerations like age, sex

    & work experience of respondents thus enabling better representations of the

    heterogeneous population. However, the sample design was that of

    convenience sampling or haphazard sampling only. The time

    consideration & size of population were major factors in determining choice

    of sample design.

  • 8/2/2019 Rectt n Selection

    30/121

    Questionnaire

    1.Candidate willingness to join the company

    o Reputation of the company

    o Salary Package

    o Working Environment

    o Job Prospect

    o Location of the Company

    o Career growth opportunity

    2.Most reliable type of interview

    o Behavioral

    o Situational

    o Stress

    3.Best way to recruit people

  • 8/2/2019 Rectt n Selection

    31/121

    o Advertisement

    o Walk-ins

    o Search firms

    4.Response given by the staff about their query

    Agree/Disagree

    5.How candidates are recruited in the company

    o

    Written examo Written exam & Interview

    o Written exam, G.D Interview

    6.Job specification of the response of the employee

    Yes/No

    7.Attitude of H.R Manager

    o Good

    o Very good

    o Excellent

    8.The primary source of information for recruiting peopleshould be

    o Managerial

    o Testing

    o Recruiters themselves

    o Job analysis

    9.Opinion about BHEL Companys Application on Blank

  • 8/2/2019 Rectt n Selection

    32/121

    o Good

    o Very good

    o Excellent

    DEFINATION

    Recruitment is the process is seeking out and attempting to attract

    individuals in external labor markets, who are capable of and interested

    in filling available job

    "An excellent student affairs staffing program begins with

    hiring the right people and placing them in positions with

    responsibilities that allow them to maximize their skills,

    knowledge, and talents in the pursuit of student affairs

    purposes . . . The first commandment for student affairs

    administrators, therefore, is to hire the right people. The

    second commandment is to do it the right way."

  • 8/2/2019 Rectt n Selection

    33/121

    Vacancies .Recruitment is an intermediate activity whose primary

    function is to serve as a link between human resource planning on the

    one hand and selection on the other.

    To Recruit Means To Enlist, Replenish Or

    Reinforce.

    Recruitment begins by specifying the human resource requirements,

    initiating activities and actions to identify the possible sources from

    where they can be met, communicating the information about the jobs,

    term and conditions, and prospectus they offer, and enthusiast people

    who meet the requirement to respond to the initiation by applying for

    the jobs.

    AIM

    The aim of recruitment is the information obtained from job description

    and job specification along with precise staffing standards from the

    basis for determinig manpower requirement to attain the organizational

    objective.

    Recruitment Needs Are Of Three Types:

    1 Planned, anticipated and unexpected planned need arise from

    changes, in organization and retirement policy.

  • 8/2/2019 Rectt n Selection

    34/121

    2 Resignations, deaths and accidents and illness give rise to

    unexpected needs.

    3 Anticipated needs refer to those movements in personnel which

    an organization can predict by studying trends in the internal

    and external requirements.

    Features Of Recruitment:

    1 Process or series of activities rather than a single act or event.

    2 A linking activity as it brings together those with the

    jobs(employer) and those seeking jobs(prospective employees).

    INTERNAL SOURCE OF RECRUITMENT

    Internal Transfer/Promotion with necessary screening, training and

    selection to meet the specified requirement. It would be desirable

    to utilize the internal sources before going outside to attract the

    candidates. The two categories of internal sources including a

    review of the present employees and nomination of the candidates

    by employees.

    Merits and Demerits of Internal Recruitment.

  • 8/2/2019 Rectt n Selection

    35/121

    Merits.

    Following are the merits of the internal source of recruitment;

    1. Increase in Morale

    Recruitment through the internal sources, particularly promotion,

    increases the morale of the employee. Every body in the organization

    know that they can be promoted to a higher post, their morale will be

    boosted and their work efficiency will increase.

    2. Better Selection

    The people working in the enterprise are known by the management

    and for selection higher post does not carry any risk as the employees

    are known.

    3. Economical Internal

    Internal sources is highly economical because no expenditure is

    involved in locating the source of recruitment and no time is wasted in

    the long process of selection. More over, these employees do not need

    extensive training because they already know about all the works of the

    enterprise.

    4. Labor- turnover is Reduced

  • 8/2/2019 Rectt n Selection

    36/121

    When the employees know that they can be promoted to higher posts,

    they do not leave the enterprise. As a result of this policy labour

    turnover is reduced and the status of the company increases.

    5. Better Labour-Management Relation

    When the internal source of recruitment is used the employees remains

    satisfied which leads to the establishment of better labour-

    management relationship.

    Demerits

    The internal source of recruitment of employees suffer from the

    following demerits:

    1. Check on Young Blood

    The defect of the internal source of recruitment is that the young

    people fully equipped with the modern technical knowledge remain

    excluded

    from the entry in enterprise. As a result, the old people run the

    enterprise with the old ideas and experience.

    2.Limited choice.

  • 8/2/2019 Rectt n Selection

    37/121

    The internal recruitment of the employees reduces the area of choice.

    The reduction in the area of choice means less number of applicants.

    The choice is to be made out of people working in the enterprise.

    3.Encourages Favoritism.

    Internal source encourages favoritism in this system, the superiors

    usually select their favorites. Sometimes even a less capable person is

    selected which harms the enterprise. In this system , generally the

    personal impression of the managers about the employee is given

    preference for selection.

    EXTERNAL SOURCES OF RECRUITMENT

    An external source of Recruitment is considered from the combination

    of consultant and Advertisement

    Merits and Demerits of External Recruitment

    Merits.

    The external recruitment has the following merits:

    1.Entry of young blood.

    Recruitment through external source brings in new persons with

    modern ideas which can be profitable for the organization.

  • 8/2/2019 Rectt n Selection

    38/121

    2.Wide choice.

    The use of external source of recruitment increases the number of

    candidates and widen the choice. The managers judge the capabilities

    of the applicants and select the best ones for appointment.

    3.Less Chances of Favouratism.

    All the candidates, under this system of recruitment, are new for the

    managers and this exclude the possibility of favouratism.

    Demerits.

    In spite of many merits, the system of recruitment from external

    sources is not free from defects. Its chief demerits are:

    1.Decrease in Morale of Existing Employees.

    By adopting the system of external recruitment the chances of

    promotion of the present employees come to an end. Since there is no

    hope of any promotion the morale of the employee decreases and they

    do not perform their work with dedication.

    2.Chances of Wrong Selection.

    There are chances of wrong selection due to non-availability of

    information in case of external recruitment. If the wrong selection will

    upset the working condition of the organization.

  • 8/2/2019 Rectt n Selection

    39/121

    3.Costly Source.

    The external source of recruitment involves expensive advertisement,

    long selection process and training after selection which increases

    organizational expenditure.

    4.Increase in Labour-turnover.

    When the employees know that they cannot be appointed on high posts

    in the enterprise, they leave the organization at the first available

    opportunity, and as a result an increase in the labour-turnover which

    lowers the prestige or the reputation of the enterprise.

    5.Detorioration in Labour-Management Relationship.

    Making use of the external source of recruitment affects the present

    employees and there is an increase in the incidents of strikes and lock-

    out.

    LEGAL & POLITICAL CONSIDERATIONS

    The constitution provides for the following as the fundamental rights of

    a citizen:

  • 8/2/2019 Rectt n Selection

    40/121

    Article 16 (1): No citizen shall, on ground of religion, race, caste, sex,

    descent, place of birth, residence or any of them, be negligible for an

    discriminated against in respect of any employment or office under the

    state.

    Article 16 (3): Nothing in this article shall prevent parliament from

    making any law persuading, in regard to a class or classes of

    employment on appointment to an office (under the govt. of or any

    local or other authority within a state or union territory), any

    requirement as to residence within that State or Union Territory prior to

    such employment or appointment.

    The constituent ensures, in the directive principles of state policy,

    certain safeguards for scheduled castes, scheduled tribes & other

    weaker sections. Except in cases which are covered by Article 46 of the

    constitution, there can be no discrimination in the matter of

    employment anywhere in the country for any citizen.

    OBJECTIVES OF RECRUITMENT

    To attract people with multidimensional skills and experiences

    that suit the present and future organizational strategies.

    To induct outsiders with a new perspective to lead the company.

  • 8/2/2019 Rectt n Selection

    41/121

    To infuse fresh blood at all levels of the organization.

    To develop an organizational culture that attracts competent

    people to the company.

    To search or head hunt/head pouch people whose skills fit the

    companys Values.

    To devise methodologies for assessing psychological traits.

    To seek out Non Conventional development grounds of talent.

    To search for talent globally and not just within the company.

    To design entry pay that competes on quality but not on

    quantum.

    To anticipate & find people for positions that do not exist yet.

    Steps on Recruitment Process

    The recruitment process consist of the following steps:

    Generally begins when the personnel department receives

    requisitions for recruitment from any department of the company

    the personnel requisitions contains detail about the positions to

    be filled. number of persons to be recruited, required from the

    candidate, terms and conditions of employment and at the time

    by which the persons should be available appointment etc.

  • 8/2/2019 Rectt n Selection

    42/121

    Locating and developing the sources of required number and

    type of employees.

    Identifying the prospective employees with required

    characteristics.

    Communicating the information about the organization, the job

    and the terms and conditions of service.

    Encouraging the identified candidates to apply for jobs in the

    organization.

    Evaluating the effectiveness of recruitment process.

    CONCEPTUAL FRAME WORK OF

    RECRUITMENT PROCESS

    Human resource Management classically pertains to planning; recruitment,

    selection, placement, induction, compensation, maintenance, development, welfare

    etc. of Human Resources of any organisation to enable the organization to meet its

    objective while also enabling the human resources to attain their individual goals.

  • 8/2/2019 Rectt n Selection

    43/121

    As is evident from the definition of the concept the entire theme revolves centrally

    around human resource and its role in enabling simultaneous satisfaction of

    individual and organizational goals.

    The immediate conclusion that follows from this is that the prime movers of the

    organisation are the individuals. The process of bringing employees into the folds

    of organisation is termed as recruitment and can be unambiguously treated as the

    central pillar for foundation stone of the entire concept of human resource

    management.

    It is easy to see why recruitment has accorded such a high position out of the

    various facets of human resource management. The reason is simply that unless

    one has human resource in the organisation whom will the human resource

    managers manage or whose energy will they channalise productively and usefully.

    Keeping this idea into mind this Projects is an attempt to study various options that

    are available both theoretically as well as practically for an organisation to launch

    itself into the task of recruitment.

    METHODS AND TECHNIQUES OF

    RECRUITMENT

  • 8/2/2019 Rectt n Selection

    44/121

    In a company recruitment sources indicates where human resources

    may be procured, the recruitment methods and techniques deal with

    how these resources should be tapped. As soon as the manpower

    manager has determined the personal qualities required on the part of

    an individual to fill an vacant position and visualized the possible

    sources of candidates with these qualities, his next step relates to

    making contact with such candidates. There are commonly three

    methods of recruitment which company follows:

    1.DIRECT METHOD

    2. INDIRECT METHOD

    3.THIRD PARTY METHOD

    Following includes in the procedure

  • 8/2/2019 Rectt n Selection

    45/121

    JOB ANALYSIS FORM

    Job Title

    . Date Location ..

    Department

    Analyst.

    Code No

    Job Annalysis Form

    Job Specification Form

    Interview Schedule

    Application Form for

    Employment

    Interview Assesment Form

  • 8/2/2019 Rectt n Selection

    46/121

    Reason for the job Supervised..

    Wage or salary range

    Relation to other jobs: Promotion from.. Promotion

    to..

    Job summary:

    Work performed:

    Major duties :.

    Other tasks :

    Equipment/Machines used:

    .

    Working Condition

    Skill Requirements:

    Education: (Grade or Year)

    Training :

    Job experience : (a)Type of experience..

    (b)Length of experienceSupervision : (a) Positions

    supervised.

    (b) Extent of supervision..

    Job knowledge : (a) General

    (b) Technical

    (c) SpecialResponsibility : (a) For product and material

    .

    (b) For equipment andmachinery

    (c) For work of others.

    (d) For safety of othersPhysical Demands : Physical efforts

  • 8/2/2019 Rectt n Selection

    47/121

    Surroundings

    Hazards

    Resource fulness

    JOB SPECIFICATIONS FORM

  • 8/2/2019 Rectt n Selection

    48/121

    Job Title : Drill Operator

    Department

    Job Code Date..

    REQUIREMENTS

    1. EDUCATION : Ability to read and understand production

    orders and to make simple calculations. Preferably High

    School Certificate.

    2. TRAINING AND EXPERIENCE: No special training

    required . Requires one month experience to learn job

    duties and to attain acceptable degree of proficiency.

    3. PHYCIAL EFFORT: No special physical effort is required.

    4. MENTAL SKILL: Requires reasoning to interpret

    instructions and drawings and productions orders. Must be

    able to concentrate when operating.

    5. SUPERVISION : Routine checking and no close supervision

    required. Specific but no detailed instructions.

    6. Responsible for own work only. Only routine

    responsibility for safety of others.

  • 8/2/2019 Rectt n Selection

    49/121

    The BHEL has the following way

    which it follows for recruiting the

    person

    A.PURPOSE

    The purpose of the company is to define the procedure of

    Recruitment & Selection in the company.

    B.SCOPE

    The scope of the company is to find the individuals seeking

    employment in the company.

    C.RESPONSIBILITY

    The Responsibility is on the Manager-HRD/Operations Director-EAI

    Systems/Operation Director-TPB-India.

    D.AUTHORITY

    The Authority in the company is commenstrate with responsibility

  • 8/2/2019 Rectt n Selection

    50/121

    E.PROCEDURE STEPS

    1.MAN POWER RECRUITMENT

    As and when the need arises , the Manpower Requirement

    Form is dually filled by the HOD/Group Manager of the

    concerned department and forwarded to the HRD Department.

    The HRD Department initiates activity on the recruitment once

    the "Manpower Requirement" form is approved by MD.

    All "Manpower Requirement "Forms are maintained by the HRD

    Department.

    2.IDENTIFYING SOURCES OF RECRUITMENT

    On the basis of Manpower Requirement Form a recruitment

    source is identified. The source of recruitment could be external or

    internal.

  • 8/2/2019 Rectt n Selection

    51/121

    INTERNAL SOURCE OF RECRUITMENT

    Internal Transfer/Promotion with necessary screening, training

    and selection to meet the specified requirement. It would be

    desirable to utilize the internal sources before going outside to

    attract the candidates. The two categories of internal sources

    including a review of the present employees and nomination of

    the candidates by employees.

    The COMPANY suggests that the effective utilization of internal

    sources necessitates an understanding of their skills and

    information regarding relationships of jobs. This will provide

    possibilities for horizontal and vertical transfers within the

    enterprise eliminating simultaneous attempts to lay off employees

    in one department and recruitment of employees with similar

    qualification for another department in the company. Promotions

    and Transfers within the plant where an employee is best

    suitable improves the morale along with solving recruitment

    problems.

    These measures can be taken effectively if we established job

    families through job analysis programmes combining together

    similar jobs demanding similar employee characteristics. Again,

    employee can be requested to suggest promising candidates.

  • 8/2/2019 Rectt n Selection

    52/121

    Sometimes in a company the employees are given prizes for

    recommending a candidate who has been recruited. The usefulness

    of this system in the form of loyalty and its wide practice, it has

    been pointed that it gives rise to cliques posing difficulty to

    management.

    Therefore, in this company before utilizing the system attempts

    should be made to determine through research whether or not

    employees thus recruited are effective on particular jobs. Usually,

    internal sources can be used effectively if the number of

    vacancies are not very large, adequate, employee records are

    maintained, jobs do not demand originality lacking in the internal

    sources, and employees have prepared themselves for promotion.

    EXTERNA L SOURCE S OF RECRUITMENT

    An external source of Recruitment is considered from the

    combination of the following options:

    CONSULTANT

    Consultant are given the requirement specifying qualifications,

    experience and all other necessary details. In consultant we

  • 8/2/2019 Rectt n Selection

    53/121

    considers the employment agencies, educational and technical

    institute, casual, labor and mail applicants, trade unions and other

    sources. Our company have developed markedly in large cities in

    the form of consultancy services.

    Usually this company facilitate recruitment of technical and

    professional personnel. Because of their specialization, they

    effectively assess the needs of their clients and aptitude and

    skills of the specialized personnel. They do not merely bring an

    employer and an employee together but computerize lists of

    available talents, utilizing testing to classify and used advance

    techniques of vocational guidance for effective placement

    purposes.

    Educational and technical institutes also forms an effective source

    of manpower supply. There is an increasing emphasis on recruiting

    students from different management institutes and universities'

    commerce and management departments by recruiters for

    positions in sales, accounting, finance, personnel and production.

    These students are recruited as management trainees and then

    placed in special company training programmes. They are not

    recruited for particular positions but for development as future

    supervisors and executive.

  • 8/2/2019 Rectt n Selection

    54/121

    Indeed , this source provides a constant flow of new personnel

    with leadership personalities. Vocational schools and industrial

    training institutes provides specialized employees, apprentices, and

    trainees for semiskilled and skilled jobs. Persons trained in these

    schools and institutes can be placed on operative and similar jobs

    with a minimum of in plant training. However, recruitment of

    these candidates must be based on realistic and differential

    standards established through research reducing turnover and

    enhancing productivity.

    The enterprise depends to some extent upon casual labour or

    "applicantat the gate" and mail applicants. The candidates mayappear personally at the company's employment office or send

    their applications for possible vacancies. According to company the

    quality and quantity of such candidates depend on the image of

    the company in community. Prompt response to these applicants

    proves very useful for the company. The company find that this

    source is uncertain, and applicants reveal a wide range of abilities

    necessitating a careful screening. Despite these limitations, it

    forms a highly inexpensive source as the candidates themselves

    come to the gate of the company. It also provides measures for a

    good public relations and accordingly , the candidates visiting the

    company must be received cordially.

  • 8/2/2019 Rectt n Selection

    55/121

    Trade unions are playing an increasingly important role in

    labour supply. In several trades, they supply skilled labour in

    sufficient numbers. They also determine the order in which

    employees are to be recruited in the organization. In industries

    where they do not take active part in recruitment, they make it a

    point the employees laid off are given preference in recruitment.

    ADVERTISEMENT

    All recruitment advertisements are placed centrally by the HRD

    Department.

    The advertisement is drafted by HRD Department in

    consultation with the concerned Department.

    All related documents of Advertisements released are

    maintained in the "Advertisement" file.

    In addition to the above sources, several organizations develop

    sources through voluntary organizations such as clubs, attracts

    employees of competitors looking for a change or good prospectus

    for employment, utilize women, older workers and physically

  • 8/2/2019 Rectt n Selection

    56/121

    handicapped for specific positions where they are best suitable,

    and use the "situation wanted" advertisement in newspapers.

    3.SELECTION

    A .SCREENING/SHORTLISING

    Resumes received from consultants and/or from the

    advertisements released in Newspaper/Magzine are screened by

    HRD Department in consultation with the concerned department.

    B.INTERVIEW CALL

    The shortlisted candidates are contacted for interview through an

    interview call letter/telephone call/e-mai l or through the

    consultants.

    C.INTERVIEW SCHEDULE

    Interview schedule is prepared and sent to the concerned

    Department's HOD, Interview panel and a copy is kept for HRD

    Department records. The Interview Schedule include the

    following requirement.

  • 8/2/2019 Rectt n Selection

    57/121

    INTERVIEW SCHEDULE

    Authorized Signatory

    Preliminary interview of the candidates is conducted by

    HRD based on Personal Data Format given below filled up

    by the candidate with the help of technical person along

    with the Dept.

    Date:

    Venue:

    Position:

  • 8/2/2019 Rectt n Selection

    58/121

    NAME OF THE CANDIDATE TIME REMARKS

    INTERVIEW CALL LETTER

    Date ----------------

    Dear Sir,

    ___________________________________________________

    This has reference to your application for the above

    mentioned position in our organisation.

    We are pleased to invite you for a meeting with theundersigned on.ata.m./p.m. please

    confirm this appointment.

    We have enclosed a blank personal Data Form. Please fill

    this in and bring with you along with your educational and

    experience certificates / testimonials in original for the

    meeting.

    No TA/DA shall be admissible for attending this interview.

    You will be reimbursed to and for train fare by 1st / 2nd class for

    attending this interview.

    We take this opportunity to thank for the interest you

    have shown in joining our organisation.

  • 8/2/2019 Rectt n Selection

    59/121

    Yours sincerely,

    For BHEL

    D.PERSONAL DATA FORM

    Any candidate appearing for an interview in the company is required to fill

    in his/her particulars in the prescribed "Personal Data Form"

    APPLICATION FORM FOR

    EMPLOYMENT

    CONFIDENTIAL

    Refrence

    (including advt. ref. if any)

    Position

    Applied for

    Time for

    Joining

  • 8/2/2019 Rectt n Selection

    60/121

    PERSONAL DETAILS:

    Name: ( in Block letters as registered in school certificate)

    (First Name) (Middle Name) (Last Name)

    Present Address:

    Permanent Address

    Tel. Res. Mob.

    Tel. Off. E-mail (Personal)

    Date of Birth Age Place of BirthState

    Martial Status: Married/ Single Children: Male of

    age

    Female

    of age

    EDUCATION: Details of all examination passed from

    matriculation or equivalent onwards

    Exam/Degree/

    Diploma/

    Certificate

    School/

    College/

    University

    Year

    of

    Passing

    Branch of

    Study

    Electives/

    Specialization

    Class/

    Grade/

    Division

    & % of

    Regular/Part

    Time/

    Correspondence

  • 8/2/2019 Rectt n Selection

    61/121

    Subjects marks

    State reasons for gaps in studies, if any:

    Academic Achievements:

    PROJECT WORK/PUBLICATION/THESIS

    Organization Details From To

    BRIEF DETAILS OF ANY PRESENTATION/ PUBLICATION/

    THESIS, IF ANY

    WORK EXPERIENCE:

    Present/ Last Job

    Organization Period of Employment

    Address From:

    To:

    Nature of Business

  • 8/2/2019 Rectt n Selection

    62/121

    Telephone Current Position/

    Position held

    Sales Turnover of the organization No. of employees in

    the orgn.

    Sales Turnover of your unit No. of employees in

    your unit

    No. of employees in the Dept. you work No. of Executive

    No.of -Non- Executive

    No. of Direct report: No. of Executives No. of Non-

    Executive

    List your 3 core competencies List 3 Key Achievements in

    your career

    1. 1.

    2. 2.

    3. 3.

    Please draw a brief organization chart of your dept./ Division and

    outline your responsibilities (Attach sheets giving details if

    required).

  • 8/2/2019 Rectt n Selection

    63/121

    Previous Employment Details: (Start from recent employment)

    Name of

    the

    organiza

    tion

    Period

    From To

    Positio

    n

    Joined

    Positio

    n Last

    Held

    Brief

    description of

    responsibilities

    Last drawn

    Gross salary

    Per month

    Present Remuneration Drawn:

    A. Monthly:

    Basic DA HRA/Lease Conveyance Any other

    (mention

    details)

    Total

    p.m.

    Total

    p.a.

    B. Annual:

    LTA Variable pay/Bonus Medical Any other Total p.a.

    C. Other Terminal Benefit p.a.

    Pf Superannuatio

    n

    Gratuity Tota

    l

    p.a.

    D. Gross p.a.

  • 8/2/2019 Rectt n Selection

    64/121

    (Total of A, B & C)

    E. Other perk not included in Gross

    Due date of next increment: Any other information relating to the

    above

    GENERAL

    Language Known

    Language Read Write Speak

    1. Have you any relative working in BHEL? Yes/No

    If yes please give details : Name Relationship

    Designation Unit / Department

    2. Have you earlier applied for any position in any of our factories/

  • 8/2/2019 Rectt n Selection

    65/121

    Offices? Yes/No

    3. Is your spouse e employed? Yes/No

    4. Have you any locational constraints? Yes/No

    If yes, please give details/ reasons

    5. Can you undertake frequent t travels: Yes/No

    6. Extra Curricular Activities:

    7. Interests/Hobbies:

    8. References: Please give names, addresses & Telephone Nos., of two

    Persons other than relatives to whom we may refer about you.

    1. 2.

    Any other information you would like to add:

    Declaration

    I declare that the information given by me in this application is true and

    complete to the best of any knowledge and belief. I am not aware of

    any circumstances which might affect my fitness for employment. If any

  • 8/2/2019 Rectt n Selection

    66/121

    time, later, it is found that I have not disclosed any material information

    or have given incorrect or false information, the company will be liberty

    to terminate my appointment without any notice or compensation.

    Date: Place: Signature of Applicant

    We thank you for information and assure you that this will be kept in

    strict Confidence.

    E.CONDUCTING INTERVIEWS

    Interviews are conducted by an panel, which includes a staff member

    from the concerned department and may include an had representative.

    F.INTERVIEW ASSESSMENT

  • 8/2/2019 Rectt n Selection

    67/121

    Interview assessment Format is filled up by the interview panel

    immediately after the interview and all the relevant papers are forwarded

    to the HRD Department at the earliest. The Interview Assessment include

    the following form which considers the following information:

    INTRVIEW ASSESSMENT FORM

    Interviewees Name Date 2006

    Post Applied For Venue

    1. 2. 3.

    ASSESSMENT FACTORS RATING REMARKS

    Appearance

    Technical Knowledge

    General Knowledge

    Experience

    Communications Skills

    Innovative Thinking& Logic

    Growth Potential

    Decision Making

    Leadership Skills

    Maturity

    Interest/Cultural background

    A=Very Good B=Good C=Average

    D=Below Average

    Overall strong points

    Overall weak points

    Written Test/Remarks

  • 8/2/2019 Rectt n Selection

    68/121

    Reason for leaving

    Remuneration Expected

    Suitable for any other

    Deptt./job

    Comments, if any

    G.SALARY FIXATION

    "Staff comparison statement" and " salary proposal" formats are used for

    this purpose.

    H.OFFER AND APPOINTMENT LETTER

    A candidate selected for appointment is issued an offer letter mentioning

    the expected date of joining.

    Extension of time to join duties is granted to the candidate purely at

    Management discretion. A Detailed Appointment letter is issued after the individuals joins and

    fills the joining report.

    The offer and appointment letters are signed to all new joiners.

    4.JOINING FORMALITIES

    Selected Not- Kee Call for final

  • 8/2/2019 Rectt n Selection

    69/121

    All the new joinees are required to fill-up the relevant papers such as

    Nominations under Insurance and Gratuity schemes, PF Declaration Forms

    etc. and all these records are maintained in their personal files.

    Induction Training is organized for the new joinees. Induction is

    organized internally by HRD Department depending on the number of

    joinees in a month. Training needs o f the new joinees are identified as

    per the procedure.

    On the joining detailed appointment letters are issued as per below

    mentioned levels:-

    1) APPOINTMENT LETTER Language for below Asst. Manager level is given in

    the following format

    BELOW ASSTT. MANAGER LEVEL

    ___________________ Dated :______________________________________

    ___________________

    LETTER OF APPOINTMENT

    Dear Mr. __________________________

    With reference to the offer letter no.______________________dated __________ we are

    pleased to appoint you as ____________________ on the following terms and conditions:

    Ordinarily your period of probation will be Six months which could be further extended

    for a period not exceeding three months and during probationary period/extended

    probationary period your services are liable to be terminated without any notice or

    without assigning any reason or compensation in lieu thereof.

    EMOLUMENTS:

  • 8/2/2019 Rectt n Selection

    70/121

    A) you will be paid following emoluments:

    Basic Salary : Rs. __________ p.m.

    House Rent Allowance : Rs. __________ p.m.

    Local Travelling Expenses : Rs. __________ p.m.

    You shall also be entitled to benefits like Bonus,Gratuity, PF, ESI & L.T.C as per

    rules of the company.

    B) Further increment will be based on efficient, satisfactory and loyal discharge ofduties and may be withheld in case the standard of work and conduct is found

    subnormal of may be accelerated in case the same is adjudged to be commercial at

    the discretion of the management.

    Your place of posting will be at our _________________situated at _______________-_____. However, you are liable to be transferred to any of our sites/factory/office at

    the discretion of the management.

    1. During the period of your employment, you shall not secure or try to secure any otherpost and undertake any course of study or work on part time basis without the

    pronouncement or the Management in writing. You will also not hold any office of

    profit outside the company or engage yourself in any other trade or business either parttime, or full time, whether for profit or gain, or on honorary basis or otherwise, engage

    in an insurance agency or commission agency etc. without the prior written permission

    of the management.

    2. Your hours of attendance shall be regulated to suit the duties entrusted to you from time

    to time, subject to the statutory provisions.

    3. You shall be governed by the rules and regulations of the company in force from time

    to time, that may be applicable to you.

    4. In the event of your confirmation in writing, in addition to the terms and conditions

    mentioned in this letter, except para (1):

    a) You will be liable to be retired on your reaching the age of 58 years or earlier if

    found medically unfit. The organization shall have the right to have you medicallyexamined as and when considered necessary by a registered medical practitioner or

    by the Companys medical officer.

    b) The employment will be liable to be terminated on either by giving one monthsbasic salary in lieu thereof. However, no notice would be necessary to be given by

    the organisation if in their opinion you are found guilty of any gross misconduct as

  • 8/2/2019 Rectt n Selection

    71/121

    generally understood in employment, particularly disobedience, insubordination,

    insolence and acts subversive of discipline, habitual negligence of duties, distrust,

    dishonesty or embezzlement, illegal strike, habitual late attendance, absence, go-slow etc.

    5. In case any misconduct is alleged against you, you are liable to be suspended forthwithwithout any salary or allowance, pending such inquiry, if in an inquiry you are

    exonerated of the charges, you will be entitled to full salary as if you were on duty. In

    the event you are found guilty of the charges levelled, irrespective of the punishmentimposed, you shall not be entitled to any payment for the period of suspension.

    6. The above mentioned terms and conditions of services shall prevail so long as the

    same are not either modified or they will also be subject to such other and further rulesand regulations which may be notified by us by putting a notice in writing on the notice

    board put inside the premises.

    7. Your date of joining the services in the organization is_________________________________

    8. This letter is being offered to you in duplicate. In case the terms and conditions

    expressly enumerated above are acceptable to you, please sign the duplicate copy of

    this letter in token of your having read, understood and accepted the terms andconditions mentioned above.

    9. Please note that the court of jurisdiction shall be at New Delhi.

    We welcome you to our organization and wish you a successful career with us.

    Yours sincerely,

    For BHEL

    AUTHORISED SIGNATORY

    ACCEPTANCE

    I have clearly understood the terms and conditions mentioned in this letter of appointment

    and I hereby accept the same.

    NAME SIGNATURE DATE

  • 8/2/2019 Rectt n Selection

    72/121

    2) Appointment letter language for asst. Manager to manager is given in the

    following format.

    FOR ASSISTANAT MANAGER TO MANAGER

    Dear Mr.Date..

    APPOINTMENT LETTER

    With reference to the offer letter no._________________ dated________________,

    we are pleased to appoint you in our organisation on the following terms and

    conditions:-

    1) Designation : Your position in the company will be

    2) Date of Joining: Your date of joining the services in the organisation

    is

    3) Probation Period: Ordinarily your period of probation will be Six

    months from the date of joining. Management may extends the probationperiod depending upon your performance. On successful completion of

    probation, you will be issued a confirmation letter.

    During the probation period, your services are liable to be terminatedwithout assigning any specific reason, whatsoever without giving any

    notice. After confirmation the notice period will be one month or one

    months basic salary on either side.

    4) Salary Details:

    Your Basic Salary will be Rs. ./- p.m.

    (Rupees only)

    In addition you will be entitled to House Rent Allowance of Rs.

    /- p.m.(Rupees only)

    You will entitled to reimbursement of Local Travelling Expenses upto a

    maximum limit of Rs. /- p.m. (Rupees. only)

    You shall also be entitled to benefits like ESI/Medical Reimbursement,

    LTC, Bonus Exgratia, Gratuity & PF as per rules of the company.5) Place of Posting:

    However, you would be liable to be transferred/posted at any of the existing

    or proposed locations of the company or its sister/associates companies at

    the sole discretion of the management.

  • 8/2/2019 Rectt n Selection

    73/121

    6) The company normally does not permit employees to engage in any other

    business or work, either directly on their own account or indirectly and youwill be expected not to do so without prior consent of the management in

    writing.

    7) You will be governed by the rules and regulations of the company as

    applicable in force, amended or altered from time to time during the course

    of your employment.

    8) You will automatically retire from the services of the Company on attaining

    the age of 58 years. You may be retired earlier if found medically unfit.

    Please sign the duplicate copy of this letter signifying your acceptance and return it

    to us.

    We welcome you to our organisation and wish you a successful career with us.

    With best wishes,

    Yours sincerely,

    For BHEL

    AUTHORISED SIGNATORY

    I agree to accept employment on the terms and conditions mentioned above and

    agree to abide by all the rules and regulations of the company.

    NAME SIGNATURE

    DATE

    3) Appointment letter language for sr. manager and above is given in the

    following format.

    FOR SR. MANAGER AND ABOVE

    Dear Mr. . Date

    APPOINTMENT LETTER

  • 8/2/2019 Rectt n Selection

    74/121

    With reference to the offer letter no.____________________ dated ______________, we

    are pleased to appoint you in our organisation on the following terms and conditions:-

    1) Designation : Your position in the company will be

    2) Date of Joining: Your date of joining the services in the organisation

    is ..

    3) Salary Details :

    Your Basic Salary will be Rs. /- p.m.

    (Rupees only)

    In addition you will be entitled to House Rent Allowance of Rs../-p.m.

    (Rupees only)

    You will entitled to reimbursement of Local Travelling Expenses upto a maximum

    limit of Rs. ../- p.m. (Rupees ..only)

    You shall also be entitled to benefits like Exgratia, Gratuity, PF etc. as per rules of

    the company.

    You will be entitled to reimbursement of Medical Expenses for yourself and family,

    the total cost of which shall be a maximum of one month's basic salary in a year.

    You will be entitled to reimbursement of LTC equivalent to one months basicsalary per completed year of service. Your first entitlement for LTC will be on

    completion of 12 months service with the Company.

  • 8/2/2019 Rectt n Selection

    75/121

    4) Place of Posting: . However, you would be liable to be

    transferred/posted at any of the existing or proposed locations of the company or its

    sister/associate companies at the sole discretion of the management.

    Your services are liable to be terminated without assigning any specific reason, whatsoeverby giving you one months basic salary or one months notice. Likewise you would be free

    to leave the services of thew company by giving one months notice or basic salary to the

    company.

    The company normally does not permit employees to engage in any other business or

    work, either directly on their own account or indirectly and you will be expected not to

    do so without prior consent of the company in writing.

    You will be governed by the rules and regulations of the company as applicable in force,

    amended or altered from time to time during the course of your employment.

    You will automatically retire from the services of the Company on attaining the age of 58

    years. You may be retired earlier if found medically unfit.

    Please sign the duplicate copy of this letter signifying your acceptance and return it to us.

    We welcome you to our organisation and wish you a successful career with us.

    With best wishes.

    Yours sincerely,

    For BHEL

    AUTHORISED SIGNATORY

    I agree to accept employment on the terms and conditions mentioned above and agree to

    abide by all the rules and regulations of the company.

    NAME SIGNATURE DATE

    Joining report to be filled by the new join in format given below and experience certificate,Date of Birth Certificate, Relieving letter, Salary Certificate and Educational Certificate

    etc. to be submitted to personnel Department.

  • 8/2/2019 Rectt n Selection

    76/121

    BHEL

    DATE:

    HRD DEPARTMENT

    NOIDA 110011

    JOINING REPORT

    This is to inform you that I have joined the organisation as

    On in

    Department. My present address is

    Telephone No.

    And my Date of Birth is . Any change in my address will be

    intimated to you.

    NAME :

    SIGNATURE:

    DATE:

    DOCUMENTATION

    1. Individual personal files are maintained.

    2. Computerised Personal details are maintained.3. After separation also the personal files are maintained of ex-employees.4. Position wise Data Banks are maintained for future reference.5. The following formats shall be generated as a result of implementation on

    this procedure.

  • 8/2/2019 Rectt n Selection

    77/121

    5.DEPARTMENT INTERFACE

    HRD Department sends a Status Report updating on the recruitment process to

    the Department which has raised the manpower requirement.

    6.STATISTICAL ANNALYSIS

    An Annalysis of the manpower requirements is prepared periodically based on

    the following factor:

    Source of recruitment

    Resumes received and short-listed

    Interviews conducted

    Candidates selected

    Candidates joined

    F.FORMATS

    The Formats of the company includes the following:

    MANPOWER REQUIREMENT

    PERSONAL DATA FORM

    INTERVIEW ASSESSMENT FORM

    JOINING REPORT

    STAFF COMPARISION SHEET

    SALARY PROPOSAL SHEET

    These Formats, when filled up, are available in the individual personal files

    along with other personal details of the individual, which are confedential in

    nature.

  • 8/2/2019 Rectt n Selection

    78/121

    G.RECORDS

    The company includes the following records

    Manpower Requirement Forms Correspondence for release advertisements

    Correspondence with consultant

  • 8/2/2019 Rectt n Selection

    79/121

    CANDIDATES WILLINGNESS TO JOINTHE COMPANY

    17%

    28%

    16%

    11%

    5%

    23%

    Chart Showing Employees Willingness to Jointhe Company

    Reputation of the Company Working Environment Salary Package

    Job Prospect Location of the Company Career Growth Opportun

    From the chart it can be understood that most of the employees are inspired

    by the working environment of the company which resembles the personal

    traits of the Indians. I can also see that matters much followed reputation of

    the company and salary package which comprised 11% and 16% respectively.

    Job prospect plays a minor role in the minds of a candidate who had already

    joined the company.

  • 8/2/2019 Rectt n Selection

    80/121

    MOST RELIABLE TYPE OF INTERVIEW IS

  • 8/2/2019 Rectt n Selection

    81/121

    I tried to find out the most reliable type of interview according the

    employee. They expressed different view. According to the sample

    employees. I found that behavioral interview is most reliable and this

    view was supported by 36% of the sample employees. Similar support

    was begged by the situational interview, while 26% structured interview

    and only 7% favoured stress interview. Corresponding to this data I have

    drawn a pie chart above: -

    In BHEL all the applications received in each branch/function (HR or Finance) will be

    separately arranged in descending order of merit i.e. based on a

    percentage of aggregate marks of all the years/ semesters of

    professional course and only the required number (according to the ratios

    mentioned) starting from the top will be called for written test in each

    discipline of Engineering/Function (HR or Finance). In case of a tie at

    cut-off marks, all the candidates scoring cut-off marks will be called for

    written test. The Written Test papers will be objective type in nature and

    will be in Hindi & English. Based on merit and requirement, the short-

    listed candidates will have to appear for Psychometric Test and/or

    Behavioral Assessment Interview followed by Personal Interview.

    Candidates will be invited for Psychometric Test and/or Behavioral

    Assessment Interview followed by personal interview, in order of merit on

    the basis of Written Test performance. In case of a tie at cut-off

    marks, all the candidates scoring cut-off marks will be called for

    interview.

    The candidates are advised to ensure while applying that they fulfill the eligibility

    criteria and other requirements mentioned in this advertisement and that the particulars

    furnished by them are correct in all respects. In case it is detected at any stage of

    recruitment process that the candidate does not fulfill the eligibility criteria and/or does

  • 8/2/2019 Rectt n Selection

    82/121

    not comply with other requirements of this advertisement and/ or he/she has furnished

    any incorrect/ false information or has suppressed any material fact(s), his/her

    candidature is liable to be rejected. If any of the above shortcomings is/are detected,

    even after appointment, his/her services are liable to be terminated without any no

    BEST WAY TO RECRUIT PEOPLE

  • 8/2/2019 Rectt n Selection

    83/121

    The employees at BHEL expressed their varied views about the best

    way, according to them, to recruit people. The employees in BHEL bear

    an opinion (about 40% of the sample) that advertisement is the best way

    to recruit people. While to 25% of the sample employees feel that walk-

    ins is best way while 20% feel that variable ways are the best. Others

    feel that recruiting people from search firms in a best way.

    Corresponding to this data I have drawn a pie chart above:

    The aim of advertising is to make people aware that a vacancy exists

    and to persuade them to apply for the position. Advertising helps to

    define exactly the need of the company, and what separates it from its

    competitors. Often the people you want to attract are not openly looking

    for a new job, so you need to think of ways to sell the attributes of the

    company, e.g. what makes It unique, its culture, values, philosophy and

    so on.

    Good advertising highlights the assets of the position and appeals to

    the career needs and concerns of the desired applicants. It is worth

    making your advertisement effective and attractive, as there is a high

    correlation between advertisements with accurate and complete

    information and recruitment suc

  • 8/2/2019 Rectt n Selection

    84/121

    RESPONSE GIVEN BY THE STAFF ABOUT THEIRQUERY

    94%

    6%

    Chart Showing Employees Satisfied with theResponse given by the Staff about Query

    Ye

    No

    My survey clearly concludes that response of the company to any query made

    by the employees was absolutely good since 94% of my survey favors to this.

    6% ratio of unsatisfied can also be further reduced if communication system is

    further improved. Corresponding to this data I have drawn a pie chart

  • 8/2/2019 Rectt n Selection

    85/121

    I hereby submit my suggestion that every query by any employee should be

    seriously considered and it should be dealt in depth and if at any particular

    time of query if proper reply/material is not available, even than the answer

    must be given at a later stage after getting full information from the source

    available and the answer should not be kept in abeyance.

  • 8/2/2019 Rectt n Selection

    86/121

    HOW CANDIDATES ARE RECRUITED IN THE

    COMPANY?

    There are various ways of recruiting candidates in the company as depicted inthe chart below: -

    From the chart it is quiet clear that the company adopts various processes for

    recruiting the right candidate. Actual recruitment procedure followed by the

  • 8/2/2019 Rectt n Selection

    87/121

    company is by conducting written examination followed by interview which

    comprised 85% of my sample survey of 36 employees. But still some

    candidates are also chosen through written exam, GD& interview comprising

    only 6% and others comprising only 3%. These others include the reference of

    the existing employees within the organization itself.

    Eligible candidates will be invited for objective type written test

    at their own expense. In Other words all the applications received

    in each branch/function (HR or Finance) will be separately arranged

    in descending order of merit i.e. based on a percentage of

    aggregate marks of all the years/ semesters of professional course

    and only the required number (according to the ratios mentioned)

    starting from the top will be called for written test in each

    discipline of Engineering/Function (HR or Finance). In case of a tie

    at cut-off marks, all the candidates scoring cut-off marks will be

    called for written test. The Written Test papers will be objective

    type in nature and will be in Hindi & English.

    WRITTEN TEST CENTRES

    The Written Test will be conducted at following eight centers:

    1. Bhopal 2. Chennai 3. Delhi 4. Hyderabad 5. Kolkata 6. Mumbai 7.

    Silchar 8. Varanasi Candidates have to choose one of these cities

    as Test Centre and no change will be allowed subsequently .BHEL

  • 8/2/2019 Rectt n Selection

    88/121

    reserves the right to change or delete any of the above mentioned

    test centers at its discretion.

    JOB SPECIFICATION OF THE EMPLOYEES

  • 8/2/2019 Rectt n Selection

    89/121

    Almost all the candidates got the specified jobs offered to them. This implies

    that the company has the organized manpower planning and well organized

    recruitment policy as shown in the following chart: -

  • 8/2/2019 Rectt n Selection

    90/121

    From the chart above it crystal clear that the candidates get exactly the same

    job as specified. So from the companys perspective it is a good sign for the

    overall growth & development. Still some employees who comprised only

    2.33% of my sample study.

    THE ATTITUDE OF H.R. MANAGER

  • 8/2/2019 Rectt n Selection

    91/121

    The chart below depicts that most of the employees are doing service as per

    my survey of 20employees. Most of the employees are satisfied with the

    attitude of H.R. Manager. 13% says Good attitude, 30% says Very Good and

    45% says the attitude of H.R. Manager is excellent. Corresponding to this data I

    have drawn a pie chart

    From the chart it is crystal clear that the attitude & working of H.R. Manager is

    whole heartedly accepted to all the employees of the company. This will

  • 8/2/2019 Rectt n Selection

    92/121

    definitely boost the morale of the employees, which ultimately will increase

    efficiency, & working of the employees resulting in better growth of the

    company. Thus by every means company is profitable. Moreover such behavior

    of H.R. Manager can become the ideal of their colleagues & subordinates.

    Corresponding to this data I have

    drawn a pie chart below: -

  • 8/2/2019 Rectt n Selection

    93/121

    THE PRIMARY SOURCE OF INFORMATION FOR RECRUITING PEOPLE

    SHOULD BE

    According to the sample employee the primary source of recruiting people is Managerial.

    However, Testing & Recruiters Themselves source are the second most favored source of

  • 8/2/2019 Rectt n Selection

    94/121

    Recruiting people. Whenever the process of Recruitment is to be carried out. Managerial

    source of Recruiting people should be heavily considered

    Advertisement in publications and recruitment booklets and information sheets for

    applicants were found to be the most frequently and the least frequently used method of

    managerial recruitment.

    Newspaper advertisement was found to be the most preferred technique, while

    advertisement in the technical and professional journals was the least preferred technique

    for managerial recruitment in BHEL.

    OPINION ABOUT BHEL COMPANY SAPPLICATION BLANK

  • 8/2/2019 Rectt n Selection

    95/121

    10%

    35%55%

    Chart Showing Opinion about BHEL Company's Applicatioon

    Blank

    Good Very Good Excellent

    The above chart depicts that the Application Blank of the company was up to

    the marks as everyone has praised & liked it. All the information and present

    status of the candidate is very thoroughly covered and it also acts as a ready

    reckner for the company. All the information is gathered and define each and

    every thing very clearly about candidate who are applying for the job .

    FINDINGS

    1. Under recruitment Procedures Requisition System is incorrect because the replacement

    does not require fresh approval, unless it is in place of termination.

  • 8/2/2019 Rectt n Selection

    96/121

    2. The data banks are not properly maintained.

    3. The dead bio-data are never being destroyed.

    4. Proper induction is not given to all the employees. It reserves to only a few levels.

    5. Salary comparison is not justifies. Old employees are demoralized by getting less

    surely then new employee.

    6. Salary fixation has a halo effect .

    7. Recruitment procedure is not fully computerized.

    8. Manpowers are recruited from private placement consultancy, who are demanding

    high amount of fees, where as HRD Department is not fully utilised to recruit

    manpower by advertisement.

    9. Before recruitment cost benefit analysis is not done properly. It causes manpower

    surplus which makes loss in the industry.

    10. Manpower is recruited from reliable source however efficiency does not recognise.

    RECOMMENDATION

    1.Fresh requisition requires approval and not replacement.

    1. The Data Banks should be computerised.

  • 8/2/2019 Rectt n Selection

    97/121

    2. The dead CVs should be destroyed.

    3. Each level of employee should be formally inducted and introduced to the

    Departmental Head. If not all levels, at least Asst. Manager and above category of

    employees.

    4. Salary comparison should be seriously done to retain the old employees.

    5. Proper salary structure to be structured to attract people and make it tax effective.

    6. Cost benefit analysis should be alone before creating a position or recruitment of

    manpower.