Recruitment SAMPLE
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Transcript of Recruitment SAMPLE
Attracting and Acquiring Top Talent:SAP E-Recruiting at BMW Manufacturing
Karen HeatwoleSenior Director, Human Capital ManagementCustomer Value NetworkSAP
Eric WoodSAP HR Business Analyst and DeveloperBMW Manufacturing
Kim LessleyProduct Manager, Human Capital ManagementSuite Solution ManagementSAP
Pay forperformance
Talent translates intoperformance
Educate and developIdentify and grow
Attract and acquire
Identify the fewand engage them all
Analyzeand plan
Talent Management with SAP ERP HCMStrategy: One Unified Suite for All Talent Management Processes
© SAP 2008 / SAPPHIRE / OR3645 Page 3© SAP 2008 / Page 3
Eric WoodSAP HR Business Analyst & Developer
BMW Manufacturing
Attracting & Acquiring Top Talent:SAP e-Recruiting @ BMW Manufacturing
Overview
• Introduction
• Why SAP E-Recruiting at BMW MC?
• Selling E-Recruiting to the Business
• Examine the Project Scope
• Leveraging SAP Workflow for Requisition Approval
• View the Final Product
• Lessons Learned
About BMW
• Located in Spartanburg, SC
• Employees: 5,400 jobs
• Responsible for worldwide production of X5, X6, and Z4 automobiles
• Production of roughly 600 vehicles per day
• Expansion goal of 1000 vehicles per day by 2010
5
BMW and SAP
• SAP ECC 6.0 platform
• HR modules• Time Management and Payroll• Training and Events• Personnel Development• Organizational Management• E-Recruiting
• Current initiatives• Talent Management• SAP BW Integration• Structural Authorizations for HR
6
Why SAP E-Recruiting for BMW?
• Previous recruiting handled by third-party system• Licensing cost• No customization to business• No integration with hiring process
• Advantages of SAP• Reduced cost• Local support and customization to business• Integration with SAP HCM
Selling Management on E-Recruiting
• Solution advantages• Integration into SAP’s talent management• Takes advantage of integration for internal candidate pool• Tracking and reporting based on robust SAP technology• Collaboration through workflow and MSS• Succession planning component
• In-house solution (hosting possible)
• Based on SAP NetWeaver® platform• Familiar technology
• Design flexibility through enhancement framework
Challenges in the Sale
• Current headcount requisition management process• Recruiting is only part of the manual requisition approval process at BMW• Requirement of business to automate all requisition management• Custom ABAP application development required for non-recruiting-related requisition
management
• E-Recruiting required to cover all recruiting for plant• Previously, not all recruiting tasks were handled by third-party system• Project approval required new processes to be implemented with current processes in
new system
Challenges in the Sale (cont.)
• Complex approval processes• Standard E-Recruiting approvals not sufficient
• Approval process involving unique process per requisition type anddepartment in which requisition is submitted
• Highly customized SAP workflow required for requisition approval
• Project overlap with SAP upgrade• Project timeline overlap with SAP upgrade to ECC 6.0 from 4.6C• Entire upgrade handled internally
• Security and landscape• Company policy for security requirements with E-Recruiting landscape
Project Scope
• Processes handled by third-party recruiting system• Internal• Co-op/intern• Domestic external
• Processes not handled by third-party recruitingsystem• International• Contingent workforce (temporary)
Leveraging SAP Workflow for RequisitionApproval
• Why not standard approval in E-Recruiting?• Multiple requisition types requiring various approvers• Select approvers determined dynamically depending on position of requisition or hiring
manager
• BMW requisition types• Twenty-one requisition types following seven possible approval paths
• Workflow goal• Eliminate five paper approval forms for requisition submission• Fully automate requisition approval process for entire plant
Workflow Complications
• Dynamic determination of department approvers• Department approvers needed to be determined directly from data supplied in requisition
• Position number/department/hiring manager• Remote Function Call (RFC) calls to function modules in SAP R/3 system used to
determine correct department approvers
• Role determination of group approvers• Authorization roles created for group approvals• Any user in group can approve request
Utilizing the Universal Worklist
• Implementation of Universal Worklist (UWL)• Prevents users from logging into back-end system to approve• Portal used by users to pull workflows from multiple systems• E-Recruiting boxes included in Portal landscape
• Advantages• Keeps user interaction in production Portal• Single Sign-On (SSO) – UWL seamless integration between multiple SAP systems
Candidate Web Dynpros
• Internal/external candidate views• Web Dynpro technology used• Customization of screen for fields and roadmap• Custom theme applied to Web Dynpro for company look
and feel
• Candidate profile• Allows users to maintain candidate information
• Job search• Allows users to search current job postings
Hiring Manager Functionality
• SAP Business Server Page (BSP) technology• Container sequence modified to allow only access for requisition maintenance• Hiring manager allowed to create requisitions and request for release (workflow approval
needed)
• Minimize manager input• Default support team• Hide unnecessary fields in standard screens
Recruiter Functionality
• SAP Business Server Page (BSP) technology• Container sequence modified to allow recruiter access to all requisition and application
management tools• Recruiters allowed to create requisitions without following workflow approval
Recruiter Functionality (cont.)
Allows maintenance for requisitions, applications, users,questionnaires, and reporting
Recruiter View – Job Posting
• Job posting assistance via Job Function Data Sheet• Custom ABAP application currently in use to store job function details per position in SAP
(JFDS)• Sections of JFDS document used to create job posting by recruiters• Previously, recruiters manually copied this JFDS data to create job postings• With SAP E-Recruiting, remote function calls are used to pull JFDS information to create
job postings for requisitions
Recruiter View – Job Posting (cont.)
JFDS for position pulled out of production SAPR/3 system via RFC to pre-populate job postingin E-Recruiting.
Reporting
• SAP queries — operational reporting• Queries developed to provide reporting capabilities to recruiters, which was not available
in the previous recruiting system
• Standard SAP BW queries — strategic reporting• Standard SAP BW content for E-Recruiting activated
Reporting (cont.)
• Workflow status reporting• Custom ABAP report• Allows users to view all open requisitions and what approval step each
requisition is currently awaiting• Links Requisition Summary form to allow users to view all details on requisition
Requisition Summary Form
Lessons Learned
• Hidden costs• Hardware-related costs
• Virus scanning• Domain licensing
• XI integration• Job board accepted formats in comparison to XI data output
• Balance customization• Look for process improvements in current business processes to limit customization of E-
Recruiting• Try to fit business to E-Recruiting as much as possible, not fit E-Recruiting to the business
Future Enhancements
• Reporting• Further improve reporting capabilities for business
• Enhancement Package 3• MSS functionality for requisition creation by managers
• Enhancement Package 4• Recruiter interface overhaul
© SAP 2008 / SAPPHIRE / OR3645 Page 30© SAP 2008 / Page 30
Kim LessleyProduct Manager, Human Capital Management
Suite Solutions ManagementSAP
SAP E-Recruiting: Enhancement Package 3 andPreview of Enhancement Package 4
© SAP 2007 / Page 31
Enhancement Package 3 Summary
Main Focus:
Candidate Services
Manager Self Service
Recruiter Enhancements
Search Enhancements
Customer Exits
Partner Services
© SAP 2007 / Page 32
Process Overview
RECRUITER
CANDIDATE(Internal / External)
MANAGER
Createrequisition request
Forwardrequisition request
Completerequisition content
Finalizejob posting content
Publishjob posting
Search forjob postings
Applyfor job posting
Answer to specificquestionnaires
Receiveconfirmation letter
Evaluate incomingapplications
Executepre-selection
Send candidateshortlist to manager
Forwarddecision to recruiter
Select candidate(s)for interview & AC
Create & sendrejection letter
Receiverejection letter
Create & sendinvitation letter
Receiveinvitation letter
ParticipateInterview/AC
E-RecruitingProcess
ManualProcess
Option:Manual/E-Rec.
Create & sendoffer & contract
Receiveoffer & contract
ExecuteInterview/ACtogether
Make formaldecision
Forwardformal decisionto recruiter
TALENT POOLPARTICIPATION
© SAP 2007 / Page 33
Manager Self-Service for E-RecruitingOverview
Create requisition requestsManage substitutionsMonitor requisition-relatedactivities
Evaluate candidate figuresView requisition detailsCheck publications
View candidate shortlistsCandidate profilesApplications
Interact with recruiterExecute assessments(short or extended throughdefined questionnaires)Prepare interviews/Assessment CentersEtc.
© SAP 2007 / Page 36© SAP 2007 / Page 36
Customer Exit (BAdI):Default Posting Information
Default text into the job posting description.Overwrite default values as necessary.
© SAP 2007 / Page 37
Enhancement Package 4 Sneak Preview
Main Focus:
Recruiter redesign / usability overhaulRewrite from BSP to WebDynpro for ABAP technology
WorkcenterRequisition and PostingApplicant TrackingSearchCandidate Profile
Enhancements to Resume Parsing Interface
Enhancements to Background Check Interface
© SAP 2007 / Page 39
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