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Recruitment Information Pack

Corporate Development

Officer

Wales Millennium Centre

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Letter from the Managing Director

Dear Applicant

Thank you for your interest in joining Wales Millennium Centre.

As Wales’ national arts centre our vision is to ‘Inspire our Nation and Impress the World’.

The Centre’s achievements in our first 12 years have been incredible. We have welcomed

over 16.5 million visitors through our doors, over 4 million theatre attendees and inspired

over 300,000 children and young people through our Creative Learning program. However,

we are not complacent, and there is still much for us to achieve, and as a comparatively

young organisation, we welcome new ideas and fresh ways of thinking.

This is an exciting time in the Centre’s history. We have recently refocused some key teams

so that we have the capacity and capability to deliver our future ambition, resulting in new

roles and new opportunities. The Centre has built a very strong platform of success and

these roles offer the opportunity for you to bring your ideas, creativity, passion, knowledge

and experience to the Centre. In return, the successful candidate will be part of a strong

team in a world class venue, which is becoming a true ‘creative powerhouse’ in every way.

Thank you for your interest and Pob Lwc!

Best Wishes

Mathew Milsom

Managing Director

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What do people say about us?

“…… In short, it’s one of the finest facilities in the world - And the best theatre in the world

built in the last 50 years”

Lord Lloyd Webber

“This cultural institution has a power of a lion and is an international success story. It’s one

of the best venues which has been built in the many past decades”

Valery Gergiev, Artistic Director, The Mariinsky Theatre

“It’s an operatic scale theatre. Every single show I’ve had there has been phenomenally

successful.”

Sir Cameron Mackintosh

“The feedback that I received from delegates, visit coordinators and even our external

contacts was just fantastic. Everybody agrees that the meeting rooms were beautiful, very

comfortable and of a very high standard. AV and set up – excellent and staff incredibly kind

and helpful. And I shouldn’t forget about the food – at Ffresh restaurant and served in Foyer

– we felt spoilt by your wonderful catering team.

Dorota Drajewicz, British Council

“…a carnival atmosphere prevailed and, just like the foxes, it was a bit fantastic.”

The Stage, for Roald Dahl’s City of the Unexpected

“In this unique intelligent production, theatricality and reality are perfectly conjoined. We

get a big, very moving and rewarding show. Quite possibly one of the best to come out of the

eleven year old Millennium Centre.”

Theatre in Wales, for Only the Brave

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Our Vision

Wales Millennium Centre aims to ‘Inspire our Nation and Impress the World’

Introduction

Wales Millennium Centre is Wales’ national arts Centre, situated at the heart of Cardiff Bay.

Opened in 2004 by Her Majesty the Queen, our iconic home of culture and creativity set

over a 7.5 acre site has welcomed over 16.5 million people through our doors – and we

continue to be one of Wales’ most popular visitor attractions.

Home to eight other residents with whom we collaborate with and support, our mission is

to create a focal point for the culture, identity and talents of Wales. Our aim is to Inspire

our nation and Impress the world through showcasing a wide range of theatrical genres,

creative education programmes, festivals and exhibitions, which have positive impact and

long lasting benefit for individuals, families and communities.

We strive to provide memorable experiences and life changing opportunities that unlock

creativity, whether by presenting world class musical theatre and drama; by creating and

producing new artistic work or through the opportunity to discover and participate in the

arts.

We are proud to be supported by the Arts Council of Wales and Welsh Government, and we

are equally proud that this subsidy represents only 21% of our annual income. Our work to

raise the aspiration of every young person in Wales and to supporting the arts in Wales is

largely funded by ticket revenues, fundraised income and our loyal supporters.

Presenting

The first major musical staged at the Centre was Miss Saigon and since that time we have

presented more than 500 titles on our main stage and welcomed over 4 million theatre

goers.

The stunning Donald Gordon Theatre has become a home from home for large scale West

End touring musicals such as Les Miserables, the Lion King and Wicked; epic Drama such as

War Horse and Robert Lepage’s Far Side of the Moon and spellbinding Dance such as

Matthew Bourne’s Edward Scissor Hands, Birmingham Royal Ballet Swan Lake and Alvin

Ailey American Dance Theater.

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We have also hosted productions from all over the world including Cape Town Opera,

Mariinsky Orchestra, Opera and Ballet companies from Russia, Cloudgate Dance from

Taiwan and The Kodo Drummers of Japan.

Our Weston Studio offers audiences an eclectic mix of established and emerging theatre,

dance, and music to enjoy, as well as workshops, talks, exhibitions and festival activities.

The Centre also presents a seasonal programme of live music, entertainment and cabaret in

a relaxed setting, where the experience is complemented by a range of creative cocktails

and delectable dishes.

These spaces provide the Centre with a platform to give, share and celebrate voice – one of

our key roles as a cultural hub in the Capital.

Producing

As well as receiving high quality productions, the Centre has embarked on a journey to

produce our own artistic work, creating ‘made in Wales’ productions that will showcase the

best of Wales to the world. In 2016 we were thrilled to present our first main stage

production, Only The Brave. Set in the Second World War, this told the heart-breaking and

inspirational story of two couples brought together by this conflict.

In 2017, the Centre will produce and launch the world premiere of Tiger Bay the Musical, an

exciting theatrical journey into the bawdy public houses and alleyways of old Butetown in

Cardiff, and the multi-ethnic community at the dawn of the 20th Century.

We also continue to build a strong portfolio of smaller scale productions including Man to

Man, Land of our Fathers and The Last Mermaid and co-productions such as La Voix

Humaine with Welsh National Opera. Many of these productions have toured the UK and

are embarking on journeys further afield in the near future

In our quest to further develop our profile for delivering a diverse, engaging and

empowering programme, the Centre has produced a biennial festival which celebrates one

of Wales’ greatest assets – the voice. The inaugural ‘Festival of Voice’ was held in 2016 and

comprised over 100 performances in 52 different venues across the city. This ambitious

festival will take place every 2 years and will include the very best in international and local

talent as well as a range of co-productions and accessible events which engage widespread

participation.

In 2016, the Centre, with National Theatre Wales, produced one of the largest cultural

events the city has ever seen. The Centenary of Cardiff Born Roald Dahl was marked by

Roald Dahl’s City of the Unexpected – a unique spectacular of performances and events

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including the unexpected arrival of a Giant Peach, a fantastic tight rope walking Fox and a

huge pyjama picnic in the park.

Participation

Our Creative Learning and Participation Strategy aims to develop aspiration, self-belief and

creative skills amongst young people across Wales. We will serve all families, children and

young people, with a special focus on those disengaged or impacted by poverty and

disadvantage.

Last year we worked with around 70,000 young people through a variety of initiatives,

workshops and performances. Our projects enable people to find their creative voice, and to

support a lifelong journey to explore it. We believe that everyone has an artistic voice,

whether expressed through singing, spoken word, dance, written word, visual arts or other

art forms and crafts. Finding this voice enhances life and creates new opportunities –

empowering people for a stronger future.

We offer sustainable life learning activities rooted in immersive experiences linked to major

Centre produced shows, events and festivals, underpinned by innovative digital learning

content and resources.

Our Objectives

• A world class theatre and arts centre, promoting, creating and presenting the best international, national and local events across a wide arts spectrum, and offering a first rate customer experience.

• A creative, high quality production base and home for the Centre’s residents:- Welsh National Opera, The BBC National Orchestra of Wales, Urdd Gobaith Cymru, Tŷ Cerdd, Literature Wales, National Dance Company, Hijinx Theatre Company and Touch Trust.

• A dynamic bilingual cultural destination, attracting local, national and international visitors.

• A sustainable, financially viable operation.

• An organisation contributing to the promotion of events and participation in the arts across Wales in both languages.

• A place for people of all ages, background, and experience to learn and participate in the arts.

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More information about our Resident Organisations

The Centre is also the permanent home to nine other leading arts and cultural organisations

that collaborate with each other and the Centre on joint projects.

Literature Wales – the literary agency for Wales

National Dance Company Wales – a contemporary dance company who tour extensively in the UK and overseas

Hijinx Theatre – a company specializing in touring high quality theatre to communities and people with learning disabilities

Touch Trust - providing arts activity through music and movement for people with the profoundest disability

Tŷ Cerdd – which represents amateur and youth music in Wales, with a recording studio, music library and information Centre

Urdd Gobaith Cymru – the national youth organisation for Wales

Welsh National Opera - a world-class touring opera company with a permanent company of 250 people

BBC National Orchestra of Wales - resident in Hoddinott Hall, with its state of the art recording facility, since January 2009

Arts Council of Wales - also co-located on the site

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Application Guidance

How to Apply

Submit a curriculum vitae with a covering letter / supporting statement (maximum of 2

pages), ensuring that you address the details of your current remuneration package.

What we would like you to do (Role Profile) and what we are looking for (Person Specification)

identifies the key competencies that we require from the successful candidate. Before you

make your application, you should ensure that you can provide sufficient evidence of

specialist experience and leadership competence. It is worth noting that anyone who is

deemed unable to do so by the panel will not progress to the next stage of the recruitment

process.

Applications should be sent via email to recruitment@richard-newton.co.uk by Monday

10am on 5th June 2017. Please place the job title of the role you are applying for in the

subject line of your email.

Candidates are also requested to complete an online equal opportunities monitoring form in

confidence at https://www.surveymonkey.co.uk/r/wmcequaloppsform2

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Remuneration Package – Corporate Development Officer

Salary Package

£21,000 to £25,000 per annum

In addition, the Centre offers a generous employment package which includes a competitive

salary, plus the following benefits:

• Annual leave (25 days per annum)

• Discounted gym membership

• Child care vouchers (salary sacrifice)

• Complimentary tickets

• Welsh language lessons

• Relocation package *

• Competitive pension scheme

• Learning and development opportunities

• On site discounts with restaurants, retailers and some off site discounts with Cardiff

Bay restaurants and businesses

• Subsidised car parking

• Free employee assistance programme

* Relocation package available to people who live 150 miles outside of Cardiff, and who are prepared to relocate within a 20

mile radius of the Centre.

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Queries

If you have any queries with regards to any aspect of the appointment process, require any

additional information, or merely wish to have an informal discussion, then please contact:

Richard Newton (Director, Richard Newton Consulting), on 02920 397 341, or email :

richard@richard-newton.co.uk;

Or

Jo Duggan (People and Organisational Development Manager), on 029 2063 6381, or mobile

: 07788448017, or email : jo.duggan@wmc.org.uk;

We will respect the privacy of any initial approach or expression of interest, whether formal

or informal.

Good Luck / Pob Lwc.

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Role Profile Corporate Development Officer

Role Title : Corporate Development Officer

Post Reference

Hours of Work: 39 Hours Per Week

Salary: £21,000 to £25,000 per annum

Primary Purpose

:

To deliver fundraising income for the Centre through corporate

support, including sponsorship and membership.

Specialist

Accountabilities :

(broad

parameters /

stretch of role

and not an

exhaustive list of

duties /

responsibilities)

1. To work with the Corporate Development Manager to

deliver a 3 year plan for securing income from

corporate support

2. Managing and developing strong relationships with

current and potential corporate supporters

3. Work with the Development Events Officer to develop

impactful events for cultivation and deeper

engagement of the Centre's corporate supporters

4. Process supporter agreements, acknowledgments

and accreditation in an accurate and timely manner

5. Contribute towards the planning and implementing of the

corporate development strategy

6. Monitor, enhance and sustain corporate supporter

relationships, including excellent account management

7. Contribute towards creating attractive corporate

membership schemes and sponsorship packages

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Areas of

Responsibility:

Corporate membership and sponsorship

Generic

Accountabilities:

(broad

parameters /

stretch of role

and not an

exhaustive list of

duties

/responsibilities)

1. Produce creative and compelling proposals conveying our

case for support

2. Collaborate with teams across the Centre to enhance

corporate support

3. To conduct skilled prospect research

4. Promote a strong fundraising message for the Centre

internally and externally

5. Maximise the use of technology, such as Tessitura, to

enhance fundraising success

6. Receive and process invoices in an accurate and timely

manner, contributing to corporate support financial

reporting

7. Produce the appropriate level, efficient, timely and creative

reporting on projects for supporters

8. Promote a strong fundraising message for the Centre

internally and externally

Success

Measures :

Success against -

Financial targets

Supporter retention and progression

PDR and annual objectives

Staff / Customer satisfaction and feedback

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What We Are Looking For… Corporate Development Officer

When preparing your written application you will need to provide evidence for the following essential and desirable competencies. In considering each, please use an example of where you have done this previously, either in a work or other situation.

A. Knowledge and Experience

Please refer to how you meet these essential requirements in your application.

No Essential Desirable

1. Proven successful record of corporate fundraising including

account management and progressing supporters in their support

X

2. Exceptional verbal communication and interpersonal skills, with

the ability to communicate professionally, confidently and

positively with people at all levels of seniority (internally and

externally), face-to-face and over the telephone

X

3. Comfortable and motivated by working to targets. Experience of

achieving personal annual targets

X

4. Highly developed administrative and organisational skills X

5. Experience of working with CRM databases, preferably using

Tessitura

X

6. Experience of researching and identifying potential supporters

from a range of resources

X

7. Excellent account management skills to meet and exceed

corporate member and sponsor expectations

X

B. Skills and Abilities

Please refer to how you meet these essential requirements in your application.

No Essential Desirable

1. Good interpersonal skills capable of building strong and lasting

relationships with supporters

X

2. Collaborative and persuasive working style. Engaging, tactful

and diplomatic in approach

X

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3. Proven organisational and time management skills of the highest

standard

X

4. Creative writing skills in order to produce compelling proposals

and impact reports for supporters

X

5. Excellent communicator, both in word and conversation - able to

communicate a cause passionately with individuals at Board

level

X

6. Strong numeracy skills to monitor and report on budgets X

7. Strong business acumen to negotiate and upsell attractive

corporate support packages

8. Able to work calmly and effectively under pressure, responding

flexibly and constructively to any challenges that may come up

X

9. Ability to converse through the medium of Welsh to build strong

bilingual relationships with Welsh speaking supporters

X

C. Values

Please refer to how you meet these essential requirements in your application.

No Essential Desirable

1. Experience of collaboration with internal teams and other

stakeholders

X

2. Commitment in ensuring an imaginative approach is taken to

valuing and developing Welsh culture and identity in all aspects

of the Centre’s activities

X

3. Continuously demonstrating the Centre values; incorporating in

to your day to day achievements

X

D. Other

Please refer to how you meet these essential requirements in your application.

No Essential Desirable

1. A commitment and passion for working in the arts X

2. Ability and willingness to work outside normal office hours for

events, performances and when required

X

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E. Qualifications

Please refer to how you meet these essential requirements in your application.

No Essential Desirable

1. Educated to degree level or equivalent X

F. Welsh Language

Below outlines the Welsh Language skills required for this role, please refer to how

you meet these essential requirements in your application (if applicable).

No Essential Desirable

1. The ability to speak Welsh X

2. The ability to listen and understand conversations in Welsh X

3. The ability to write in Welsh X

4. The ability to read Welsh language material X

This role profile sets out the main duties of the post at the date when it was drawn up. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence

and cannot themselves justify a reconsideration of the grading of the post.