+

Recruitment and Selection of Workers

+Human Resources Department

∗ Recruitment and selection

∗ Wages and salaries

∗ Industrial relations

∗ Training Programmes

∗ Health and Safety

∗ Redundancy (Retrenchment) and dismissal

+The Recruitment Process

8 main stages that are involved in the recruitment and selection of employees.

Vacancy arises Job analysis Job description Job specification Job advertisement Application forms and short-listing Interviews and selection Vacancy filled

+Job analysis

It identifies and records the responsibilities, tasks relating to a job

+Job Description

It outlines the responsibilities and duties to be carried out by someone employed

+Job Specification

This is a document which outlines the requirement, qualifications, expertise, physical characteristics for a specified job

+Methods of Recruitment List the ways a job can be advertised

What is the best way to get your job advertisement seen by the right people?

Chief Cook and Bottle-washer

Wanted for busy restaurant

8 hours a day Monday – Friday hours variable

Wages negotiable, depending on experience

Must be able to cook and interested in fine cuisine.

Contact:

The Old Fat Duck Restaurant, Eltham High Street, Eltham, SE9 5EE

+ Internal recruitment

To recruit someone who is an existing employee of the business.

+Refer to worksheet

+Advantages and Disadvantages of Internal Recruitment

Advantage 1: It can saves time and money

Explanation: The company can just use internal memo or noticeboard to advertise the vacancy.

Advantage 2: The employee knows the company’s way of working

Explanation: It is important for him/her to understand the company’s goal and expectation.

+Advantage 3: It can motivate other employees

Explanation: It can be very motivating for other employees to see their fellow workers being promoted.

Disadvantage 1: There will be no new ideas for the company.

Explanation: The same employees may be working for many years in this same company.

Disadvantage 2: There may be jealousy among colleagues.

Explanation: The colleagues know one another and some may not be happy seeing some colleagues being promoted.

+ External recruitment

To recruit someone who is not an existing employee/ someone who is new to the business.

+

Methods of RecruitmentExternal Recruitment

Local newspaper

National newspaper

Professional journal

Job Centre

Recruitment agency

Website

Careers Service

Head hunting (find the best candidate)

Internal Recruitment

Noticeboard

Company newsletter

Intranet

E-mail

+Advantages and Disadvantages of External Recruitment

Advantage 1: There will have new ideas for the company

Explanation: Employees from other company may have different experience which can contribute in the new company.

Disadvantage 1: It is costly

Explanation: Company needs to advertise the vacancy in the newspaper or other external sources, then short-listing and interview needs to be carried out.

+ Your Task

For each job (separately):

List the different ways you might advertise the job vacancy

Discuss the advantages and disadvantages of each method for THIS JOB

Tell the class which methods you recommend and why. You can use more than one method for each job.

HINT: consider whether the job needs to be advertised nationally or locally, and

Don’t forget about the cost

+ Shop Assistant Location: Gregg’s, Eltham High Street

Main duties: Serving customers cakes and pastries, cashing up, cleaning shop

Reports to: Store Manager

Responsible for: None

Qualifications: GCSE English and Maths (A*-C)

Skills: able to operate a till, speak clearly, handle food

Experience: Ideally would have worked in a food retail environment

Qualities: Friendly, immaculate cleanliness, punctual, good health record

Office junior Location: insurance company’s office in Bromley

Main duties: answering telephone, photocopying, making tea and coffee, word processing documents

Reports to: Office Manager

Responsible for: none

Qualifications: GCSE Maths and English (A*-C)

Skills: Microsoft Word, able to follow instructions

Experience: none, training provided

Qualities: Reliable, sensible

+ Factory Supervisor, Bottling Line

Location: Coca Cola factory, Sidcup

Main duties: Supervising workers to ensure daily targets are achieved and quality, health and safety standards are met

Reports to: Factory Manager

Responsible for: 12 factory operators on the bottling line

Qualifications: None

Skills: Able to manage people, and work a bottling machine

Experience: Must have worked previously on a bottling line

Qualities: Calm, alert, good timekeeper

+ Trainee Human Resources Managers Location: Branches of M&S across the UK

Main duties: Managing the workforce: recruitment, selection, training, discipline, dismissal

Reports to: Human Resources Manager

Responsible for: None

Qualifications: Degree in Psychology or similar

Skills: Able to manage people

Experience: Retail experience desirable but not essential

Qualities: Reliable, quick to learn, able to negotiate, able to work on own initiative, calm under pressure, smart appearance

+ Head Teacher Location: Girls’ comprehensive in SE London

Main duties: Fill in this gap yourselves!

Reports to: Governors

Responsible for: 120 teaching and non-teaching staff

Qualifications: Degree, Teaching Certificate, National Professional Qualification for Headship

Skills: Excellent teacher, Manager and Administrator

Experience: At least 10 years of teaching and 5 years in a senior management role in a school

Qualities: Calm under pressure, visionary, passionate about education, committed to the education of young women

+Homework

Explain, with reasons, how you would advertise the post in your own business.

Remember to tell me what the business is and what job you’re talking about.

+