Records Management in the Cloud

John Upham Vice President, Business Development - EAME

8 November 2012

Event Hashtags: #Aviation

#Cloud Twitter:

@AvMainMag @uphamj

@AirVaultCloud

About the Cloud

It’s Cloudy

– What is it?

Storm Cloud

– Objections

Compliance

– Regulators and Regs

Trends

– Forecast

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IT’S CLOUDY

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Cloudy

What is Cloud Computing?

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Remote, on-demand computing, where data and programmes are accessed from any web-connected browser

Types of Cloud Services

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Why Cloud Computing?

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Why would an airline or MRO choose a cloud-computing solution for regulatory compliance?

Relieving the Burden on IT

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What Do Cloud Vendors Provide?

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SIMPLICITY COMPLEXITY

Choosing a Cloud Vendor

Decide: public cloud or private cloud? Reputation, years in operation, references, discussions and site visits with customers Ask about SLA commitment and actual uptime for the past few years Review security and functionality audits Ask about business continuity, redundancy, backups

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Storm Cloud

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A WORLD OF MRO’S

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The Aviation Ecosystem

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Airline Global Operations

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When things fall apart…

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Cloud as a Marketing Benefit

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“Smaller MROs operating in countries where MRO services are newly emerging can increase their perceived reliability by

offering cloud-based records management.”

—James G. Brunke Former Chairman and President, Boeing Shanghai

COMPLIANCE

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If only compliance were this easy

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Owners are primarily responsible for Mx records – FAA – 14 CFR §121.363 – EASA – Part M, §A, Subpart B, M.A. 201 (a), (b) – Leased Aircraft? Operator responsible

How long must operators retain aircraft Mx records?

– FAA – 1 year, or until work superseded – EASA – 3 years, or until work superseded

For engines: Keep everything until next overhaul To preserve hull value: Keep everything until you transfer the asset—aircraft or engine

Compliance Breeds Documents

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Mx Records & MROs

FAA - 14 CFR § 145.219 EASA - Part M, § A, Subpart F, M.A. 614 et seq. Must provide Mx record copies to the

owner or operator and retain: – FAA - 2 years – EASA - 3 years

Are electronic Mx records approved? – FAA – YES; Advisory Circular 120-78 – EASA – YES; Part M, § A, Subpart C, M.A. 305(h), and Subpart F, M.A. 614a

Must make all required Mx records available for inspection…at any time

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TRENDS

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The average heavy jet produces 15-25,000 records per year

Data Flood from Aircraft

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New Engine Real Time Data – 230% increase New Plane Real Time Data – 60% increase

What Boeing knows versus

What their customers know

M&E Integration with Mx Records

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M&E System generates task cards with or without barcodes

Mechanic completes work, signs off, and staff scans directly into Records system

System uses barcodes or uses OCR to recognize form and all machine print to auto-populate index fields and to enable full text searching

Bi-Directional sync updates both systems

E-Link in M&E to “dirty fingerprint” Mx Doc in Records

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5 M&E System Mx Records System

Mobile apps

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Unlocking the Hidden Data

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• ECM Capabilities • Labor/Operational Savings • Enterprise capacity

• Image/Data Saas Infrastructure • Global Access / Best Practices • Security / Compliance Standards

SaaS Records Management

• Supplier Connections • Systems Connections • Application Interfaces

• Ecosystem Views • Application Knowledge • System Connectors

Systems Integration

• Process Definition/Audit • Multi-Systems Interface • Workflow Agility

• Integrated Workflow • Advisory Services • Application Templates

Business Process

• Dashboard /Reporting • Process Optimization • Performance Management

• SQL/Text/Form Data • Inter-System Data Rationalization • Data Analytics

Data Analytics

Customer Requirements

Mx Records System Capabilities

Performance Requirements

Clie

nt

Val

ue

Operational ROI Resource Utilization Transformational

Contact

Visit airvault.com

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John Upham Vice President, Business Development

jupham@airvault.com • +1 978-621-8524

Event Hashtags: #Aviation

#Cloud

Twitter: @AvMainMag

@uphamj @AirVaultCloud