Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed...
Transcript of Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed...
![Page 1: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/1.jpg)
Recording for Compliance and Performance Management
![Page 2: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/2.jpg)
Vertical Markets
![Page 3: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/3.jpg)
Key Business Drivers
Compliance Verification
Liability Analytics
![Page 4: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/4.jpg)
Product Overview
![Page 5: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/5.jpg)
Compliance Recording
EncryptionDigital
Signature forvalidation
GranularSecurity
Roles
PCI audiosuppression
Call searchand playbackrestrictions
Audit TrailAnd Change
Tracking
Securelyshare calls with
expiring link
![Page 6: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/6.jpg)
Recording for Performance Evaluation
Easy SearchSecurely share
Calls withprotected links
Reports and widgets on call activity and
performance evaluation
Built-in QualityEvaluation
scoring
Speech-to-textAnalytics
Call searchand playbackrestrictions
Audit Trail
![Page 7: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/7.jpg)
IXCloud
![Page 8: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/8.jpg)
IXCLOUD New-generation, cloud-based interaction recording solution
![Page 9: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/9.jpg)
IXCLOUD
Removes theConstraints of
PhysicalHardware
InstantAnd hyper
Scale
Security& Compliance
Bring YourOwn Storage
Data Sovereignty API DrivenPlatform
Roadmap To Include
Speech AnalyticsAnd Machine
Learning DrivenInsights
![Page 10: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/10.jpg)
Integrations
![Page 11: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/11.jpg)
IXCloud HybridLocal on-premise PBX to IXCloud
IXCloud Connector
Remote Users
Local PBX / Switch
Local Network
![Page 12: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/12.jpg)
Service Fabric SIPREC RecordingSIPREC to IXCloud
SBC
![Page 13: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/13.jpg)
Service Fabric Directed Audio RecordingActive Streams to IXCloud
![Page 14: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/14.jpg)
Two-Factor Authentication
![Page 15: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/15.jpg)
Dashboard
![Page 16: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/16.jpg)
Call Listing
![Page 17: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/17.jpg)
Innovating the way we view interactions
![Page 18: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/18.jpg)
Share calls securely
![Page 19: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/19.jpg)
Multiple Endpoint Types
![Page 20: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/20.jpg)
The Digital Transformation Journey
- Skype for Business On-Premise / Hybrid
- Skype for Business Online
- Teams - Direct Routing
- Teams Online Compliance Recording API’s
![Page 21: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/21.jpg)
Microsoft Teams
![Page 22: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/22.jpg)
Microsoft TeamsPSTN calling via Direct Routing (SIPREC and Port-mirror)
SBC
![Page 23: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/23.jpg)
Microsoft TeamsPSTN calling via Direct Routing (SIPREC to IXCloud)
SBC
![Page 24: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/24.jpg)
Microsoft TeamsCompliance Recording API’s
![Page 25: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/25.jpg)
Industry Recognition“Company to Watch”
Some of our Awards
![Page 26: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/26.jpg)
SKYPE FOR BUSINESS
Recording Overview
![Page 27: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/27.jpg)
Skype for Business Server7 Recording integration methods
Edge ModelEdge
Model Plus PCAPplus Port Mirror
NumonixMedia Relay
Intelligent Scenario Routing
CentralizedClient-sideRecorder
![Page 28: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/28.jpg)
Skype for Business On-premise to IXCloud
IXCloud Connector
Remote Users
Skype for Business
Record any call scenario on any device
![Page 29: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/29.jpg)
Microsoft Office 365
![Page 30: Recording for Compliance and Performance Management...SIPREC to IXCloud SBC. Service Fabric Directed Audio Recording Active Streams to IXCloud . Two-Factor Authentication. Dashboard.](https://reader035.fdocuments.us/reader035/viewer/2022071407/60fe03720d52d0490904a2da/html5/thumbnails/30.jpg)
Microsoft Office 365Record any call scenario from a Skype for Business Desktop Client
AZURE