Reaping The Fields in Google Shopping: Ongoing Optimizations By Susan Wenograd

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#SMX #33B @SusanEDub What to look at, analyze & do to evolve! REAPING THE FIELDS IN GOOGLE SHOPPING: ONGOING OPTIMIZATIONS

Transcript of Reaping The Fields in Google Shopping: Ongoing Optimizations By Susan Wenograd

Page 1: Reaping The Fields in Google Shopping: Ongoing Optimizations By Susan Wenograd

#SMX #33B @SusanEDub

What to look at, analyze & do to evolve!

REAPING THE FIELDS IN GOOGLE

SHOPPING: ONGOING

OPTIMIZATIONS

Although  this  is  a  template,  these  slides  have  been  created  as  examples  to  show  you  what’s  possible  within  the  template.  PLEASE  DELETE  ALL  EXAMPLE  SLIDES  AND  NOTES  BEFORE  CREATING  OR  IMPORTING  YOUR  OWN  DECK.   YOU MUST USE THE SMX FOOTER ON YOUR TITLE SLIDE!  The  template  works  best  if  you  use  it  to  create  a  presentation  from  scratch.  However,  this  blank  layout  offers  you  flexibility  to  insert  your  own  slides  above  the  SMX  footer.  You  must  use  this  footer  at  on  almost  all  of  your  slides.  If  a  screenshot  overlaps  the  footer  on  occasion,  that’s  fine  –  but  do  your  best  to  crop  appropriately!      Before  you  do  anything  else,  replace  “#XXa”  in  the  footer  with  your  session’s  specific  hashtag.      In  PowerPoint,  Select  VIEW>SLIDE  MASTER  to  edit  and  include  it  on  all  slides  of  your  presentation.  Also  add  your  @twitterhandle  (or  @companyhandle  if  you  prefer).    Ask  your  session  coordinator  for  the  session’s  specific  hashtag!      This  template  is  high-­‐resolution  16:9.  DO  NOT  change  it  to  4:3.  Also  note  that  if  you  import  a  4:3  presentation  into  16:9  you  may  encounter  display  issues.    The  template  uses  Century  Gothic  &  Corbel  as  default  fonts.  Arial  is  a  secondary  font  that  may  appear.  Note  that  older  versions  of  PowerPoint  may  not  have  these  as  an  option;  change  to  Arial  or  other  standard  sans-­‐serif-­‐font.    When  inserting  text,  you  *MUST*  use  only  standard  fonts.  We  cannot  guarantee  event  laptops  will  have  specialty  fonts  installed,  nor  can  we  do  so  onsite.      Powerpoints  with  animations  may  not  translate  well  to  pdf/slideshare  format  –  you  may  also  submit  a  2nd  version  /  scrubbed  deck  more  appropriate  for  posting  online  by  SMX  production  staff.  

Example Title Slide:

Although  this  is  a  template,  these  slides  have  been  created  as  examples  to  show  you  what’s  possible  within  the  template.  PLEASE  DELETE  ALL  EXAMPLE  SLIDES  AND  NOTES  BEFORE  CREATING  OR  IMPORTING  YOUR  OWN  DECK.   YOU MUST USE THE SMX FOOTER ON YOUR TITLE SLIDE!  The  template  works  best  if  you  use  it  to  create  a  presentation  from  scratch.  However,  this  blank  layout  offers  you  flexibility  to  insert  your  own  slides  above  the  SMX  footer.  You  must  use  this  footer  at  on  almost  all  of  your  slides.  If  a  screenshot  overlaps  the  footer  on  occasion,  that’s  fine  –  but  do  your  best  to  crop  appropriately!      Before  you  do  anything  else,  here’s  how  to  replace  “#XXa”  in  the  footer  with  your  session’s  specific  hashtag.      In  PowerPoint,  Select  VIEW>SLIDE  MASTER  to  edit  SLIDE  #1  to  include  it  on  all  slides  of  your  presentation.  Also  add  your  @twitterhandle  (or  @companyhandle  if  you  prefer).    Ask  your  session  coordinator  for  the  session’s  specific  hashtag!      This  template  is  high-­‐resolution  16:9.  DO  NOT  change  it  to  4:3.  Also  note  that  if  you  import  a  4:3  presentation  into  16:9  you  may  encounter  display  issues.    The  template  uses  Century  Gothic  &  Corbel  as  default  fonts.  Arial  is  a  secondary  font  that  may  appear.  Note  that  older  versions  of  PowerPoint  may  not  have  these  as  an  option;  change  to  Arial  or  other  standard  sans-­‐serif-­‐font.    When  inserting  text,  you  *MUST*  use  only  standard  fonts.  We  cannot  guarantee  event  laptops  will  have  specialty  fonts  installed,  nor  can  we  do  so  onsite.      Powerpoints  with  animations  may  not  translate  well  to  pdf/slideshare  format  –  you  may  also  submit  a  2nd  version  /  scrubbed  deck  more  appropriate  for  posting  online  by  SMX  production  staff.  

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Paid Search Tools Text Slide with Solid Blue Banner:

This  blank  layout  offers  you  flexibility  to  insert  your  own  standard  slides  above  the  SMX  footer    YOU  MUST  USE  THIS  FOOTER  AT  MINIMUM  ON  ALMOST  ALL  OF  YOUR  SLIDES.    If  a  screenshot  overlaps  the  footer  on  occasion,  that’s  fine  –  but  do  your  best  to  crop  appropriately.    If  explicit  fonts  are  important,  you  may  provide  a  pdf  to  the  event  organizers  to  maintain  look  &  feel  during  live  presentation  and  in  the  version  smx  will  upload  to  slideshare.      DELETE  THIS  SLIDE  IF  YOU  DO  NOT  USE.    

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Shopping Tools Text Slide with Solid Blue Banner:

This  blank  layout  offers  you  flexibility  to  insert  your  own  standard  slides  above  the  SMX  footer    YOU  MUST  USE  THIS  FOOTER  AT  MINIMUM  ON  ALMOST  ALL  OF  YOUR  SLIDES.    If  a  screenshot  overlaps  the  footer  on  occasion,  that’s  fine  –  but  do  your  best  to  crop  appropriately.    If  explicit  fonts  are  important,  you  may  provide  a  pdf  to  the  event  organizers  to  maintain  look  &  feel  during  live  presentation  and  in  the  version  smx  will  upload  to  slideshare.      DELETE  THIS  SLIDE  IF  YOU  DO  NOT  USE.    

“It  doesn’t  matter,  it’s  just  one  big  broad  match  campaign  anyway.”  

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Accrue  Data  Revisit  It    Maximize  Your  Money!  

So, you launched…

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TITLE SLIDE ALTERNATIVE LAYOUT w/ IMAGE STRENGTH TRAINING

AIR TRAFFIC CONTROL: QUERY MAPPING

AIR TRAFFIC CONTROL: QUERY MAPPING

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Where  would  YOU  want  it  matching  to?  

Account-Level Query Mapping

Search  Term Campaign Sum  of  Impressions Sum  of  Cost Average  of  CTR Sum  of  Conversions Average  of  Cost  /  conv.knee  high  socks 1,330,317                                         13,371.89$   7.5% 481 27.80$                                                                  

Campaign  #1 854,643                                                 10,352.95$   1.7% 293 35.33$                                                                  Campaign  #2 426,882                                                 2,126.73$       0.9% 118 18.02$                                                                  Campaign  #3 23,728                                                     680.98$               16.1% 46 14.80$                                                                  Campaign  #4 5,858                                                         135.26$               7.2% 15 9.02$                                                                        Campaign  #5 9,843                                                         38.42$                   0.4% 5 7.68$                                                                        Campaign  #6 2,848                                                         13.69$                   0.7% 2 6.85$                                                                        Campaign  #7 1,283                                                         9.65$                         0.6% 2 4.83$                                                                        

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1.  Search  Query  Report.  2.  Export  to  Excel.  3.  Create  pivot  table.  

Rows:    Search  term  

Ad  Group  

How You Do It

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Create  negative  keywords  to  funnel  search  queries  towards  the  groups  that  are  most  profitable.  

Negative Keyword All The Things!

Search  Term Campaign Sum  of  Impressions Sum  of  Cost Average  of  CTR Sum  of  Conversions Average  of  Cost  /  conv.knee  high  socks 1,330,317                                         13,371.89$   7.5% 481 27.80$                                                                  

Campaign  #1 854,643                                                 10,352.95$   1.7% 293 35.33$                                                                  Campaign  #2 426,882                                                 2,126.73$       0.9% 118 18.02$                                                                  Campaign  #3 23,728                                                     680.98$               16.1% 46 14.80$                                                                  Campaign  #4 5,858                                                         135.26$               7.2% 15 9.02$                                                                        Campaign  #5 9,843                                                         38.42$                   0.4% 5 7.68$                                                                        Campaign  #6 2,848                                                         13.69$                   0.7% 2 6.85$                                                                        Campaign  #7 1,283                                                         9.65$                         0.6% 2 4.83$                                                                        

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DON’T BURN MONEY STRUCTURING FOR ROAS & LIMITED

BUDGETS

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This  is  where  Ad  Groups  come  in  handy  vs.  Product  Groups.    (Remember:  No  Product  Group  tracking  in  Analytics!)  

Evaluate your strongest ROAS performers Ad  Groups ROAS

Ad  Group  #1 507.60%Ad  Group  #2 305.07%Ad  Group  #3 389.39%Ad  Group  #4 820.26%Ad  Group  #5 695.12%Ad  Group  #6 737.80%Ad  Group  #7 1088.71%Ad  Group  #8 850.16%Ad  Group  #9 2230.52%Ad  Group  #10 3306.22%Ad  Group  #11 1588.01%Ad  Group  #12 1455.85%

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Test Grouping Strong ROAS & Allocating Budget

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Remember What You’re Actually Bidding On

You  are  bidding  on  the  product  

Not  on  the  search  query  

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•  Inherent  attributes  –  Physical  attributes    •  These  can  help  with  making  more  granular  ad  groups  

•  Client-­‐made  attributes  –  Business-­‐type  attributes  •  These  can  help  with  bid  and  Campaign  prioritization.  

Evaluate Product Attributes Beyond Feed-Standard Fields

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Custom Labels to the Rescue!

Item Custom  Label  0 Custom  Label  1 Custom  Label  2 Custom  Label  3 Custom  Label  4Thing  1 Winter High  Margin New  for  2015 DesignerThing  2 Winter Low  Margin DesignerThing  3 Fall High  Margin Best  Seller In-­‐House  BrandThing  4 Summer Closeout In-­‐House  Brand

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Hi.  I’m  a  gorgeous  high  heel.    I’m  teal.  I’m  a  size  8.      But  I  also  now  belong  in  to  the  following  groups  because  of  my  Custom  Labels:  

•  Designer  •  High  Margin  

So  where  do  I  live  when  you  build  your  campaign?  Will  I  wind  up  in  a  few  ad  groups?  

The Conundrum

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Campaign:  Womens’  Shoes  –  High  Margin        Ad  Group:  Heels-­‐  Designer  

 Campaign:  Womens’  Shoes  –  Low  Margin  

   Ad  Group:  Heels-­‐Designer      With  the  right  structure,  where  an  item  should  live  becomes  easier.  These  structures  can  evolve  over  time  as  you  analyze  performance.  

All Together Now: Plan Your Structure!

Page 18: Reaping The Fields in Google Shopping: Ongoing Optimizations By Susan Wenograd

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Granular Tends To Be Better

Women’s  Boots  

New  2016  2015  Closeouts  

Knee  High  

Ankle  High  

High  Margin  

Brown  

Black  

189%  ROAS  

232%  ROAS  

Womens’  Boots:  High  ROAS  

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BID STRATEGY FUSSING

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Manual  CPC  Maximize  Clicks  Enhanced  CPC  Target  Return  on  Spend  (New-­‐ish)    

Who Says There’s One Best Way?

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Shared  Library  à  Bid  Strategies  

How Does the New-ish One Work?

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Exceeded  220%  target  for  a  high  volume  campaign,  but  volume  fell  slightly.  

And…How Does It Do?

• ROAS  before:  261.5%  • ROAS  after:  279.8%    • Conversion  rate  before:  4.3%  • Conversion  rate  after:  4.4%    • Transactions  per  day  before:  6  • Transactions  per  day  after:  4  

Page 23: Reaping The Fields in Google Shopping: Ongoing Optimizations By Susan Wenograd

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Didn’t  do  so  hot  with  a  campaign  that  had  lower  volume.  

And…How Does It Do?

Conclusion:  YMMV.  

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YOU KNEW I WAS GOING TO SAY THE M-WORD AT SOME POINT.

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Physical Storefront & Local Inventory Ads = Value in Radius

Increase  bid  modifiers  to  a  radius  around  your  physical  locations  to  capture  nearby  searchers  and  help  drive  in-­‐store  foot  traffic.  

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Regularly Evaluate Performance By Distance

Remember  to  make  sure  your  Business  account  is  linked  to  your  AdWords!  

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Details  à  Auction  Insights    Segment  à  Device  Type    Export,  Add  Segment  à  Time  à  Month  

How Are You Competing?

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Check Out Seasonality Wins & Weak Spots

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Check Out Seasonality Wins & Weak Spots

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•  Query  map  &  negative  keywords  like  a  crazy  person  •  Consider  grouping  items  based  on  ROAS/margin  to  drive  

how  aggressive  you  bid  •  Utilize  Custom  Labels  to  create  more  specific  groupings  

and  increase  your  control  •  Evaluate  mobile  user  performance  based  on  distance  from  

physical  storefronts  •  Evaluate  mobile  performance  vs.  competition  

Let’s Wrap It Up

Page 31: Reaping The Fields in Google Shopping: Ongoing Optimizations By Susan Wenograd

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SEE YOU AT THE NEXT #SMX

THANK YOU!