Real-Time Messaging: Data Unearths Surprising Findings on Usage, Distraction, and Organizational...
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Transcript of Real-Time Messaging: Data Unearths Surprising Findings on Usage, Distraction, and Organizational...
Trends in Cloud ITMonthly Results
February 2016
Real-Time Messaging
POLL DEMOGRAPHICS
801TOTAL RESPONDENTS
76%1-1,000 employees
12%1,001-5,000 employees
14%5,001+ employees
482IT PROFESSIONALS
319END USERS
ORGANIZATION SIZES
How Many Real-Time Messaging Applications is Your Organization Using?
USE 2+
56%SMB
61%MM
57%ENT
USE 5+
6%SMB
13%MM
20%ENT
Do You Use a Real-Time MessagingApplication That’s Not Approved By IT?
16% of IT Admins say YES
17% of End Userssay YES
Has Real-Time Messaging Improved Communication in Your Organization?
of IT ADMINS say yes86%
of allRESPONDENTS say yes
83%
of END USERSsay yes
77%
Do You Expect Real-Time Messaging to Overtake Email as Your Primary Communication Tool?
5%YES,it alreadyhas
20%YES,in 2-5 years
31%YES,unsure when
44%NO
Has Real-Time Messaging DecreasedProductivity in Your Organization?
of all RESPONDENTS say yes24%
16% of SKYPE FOR BUSINESS users say yes
23% of HANGOUTSusers say yes
25% of SLACKusers say yes
Will Your Organization Invest in Another Phone System?
44%Investment WillStay the Same
24%Will Not Invest
32%Yes, at Some Point
Did Your Organization Start Using Your Real-TimeMessaging Application Within the Last 12 Months?
11%
65%
20% of SKYPE FOR BUSINESS users say yes
of HANGOUTSusers say yes
of SLACKusers say yes
What Size Organizations are Using EachReal-Time Messaging Application?
HANGOUTS71% SMB 16% ENT13% MM
SKYPE FOR BUSINESS
71% SMB 17% ENT12% MM
SLACK92% SMB 8% ENT