REAL TIME MAIL

By

BindhuMadhavi

Sponsered by smackstuff.com

AGENDA

• RTM INTRODUCTION

• RTM FLOW

• RTM CLIENT

• RTM WEB

• CONCLUSION

Real Time Mail

• RTM allows you to print and package documents from

your desktop and deliver them to your customers in a

timely and cost effective manner.

• Provides a cost effective document delivery system &

Quality assurance program.

• Packages are professionally bind or stapled.

Real Time Mail Flow

FAST MSMQ RTM DBMAV &

Render

RTM

Client

Downlo

ad &

Print

RTM

SCAN

Rule

Engine

Get Mail

FAST

• RTM Receives Request From Fast

• FAST users send title and escrow

documents to First American

customers through various delivery methods and one

among them is RTM.

MSMQ

• RTM retrieves data from FAST

• Data queues up in MSMQ

• RTM validates data and determines

package rejected or processed

• RTM DB gets updated

Melissa Address Validation

• Third part web service which maintains

database of all addresses recognized by

US postal service.

• Delivery point validation helps mailers

to reduce undeliverable and store customers data with more confidence.

• It mainly focuses on

Existence of an address

Addresses Format

Rendering

• Mixing all your documents into a single

continuous package that can be

downloaded & printed.

• Its like compiling, saving & exporting a file

Rule Engine

• Repository of business rules.

• It is a software system that executes

one or more business rules in runtime

during production environment.

If package type = ‘Standard’ and State = ‘CA’

and Zip code between 90000 and 93599

Then

Print center = ‘Sanjose’

GET MAIL

• It is a server where are files are stored

• RTM Client connects to Get mail

server and downloads all PCL files

RTM CLIENT

• RTM client gets connected to

Get mail and downloads all PCL files

• Print queue is selected and jobs get

unique bar code

• Jobs get printed

RTM CLIENT

RTM CLIENT

RTM Scan

• RTM scans the barcode generated for

every package.

• Scanning gives us the information about

the package

• Its purpose is to keep track of the records delivered

Packaging

• Ways of packaging

STD – Standard Stapled Package

BKT – Booklet with Tab sections

Binder

Non-Binder

Shipping

• Through

United State Postal Service

Special Courier

Federal Express

Certified Mail

RTM WEB

• An online website used to view and track the output of

the job

• Login the application with the RTM admin user

credentials.

RTM WEB

RTM WEBAdmin

Tools

Rerout

e

Manual

Scan

Flow

Control

Report

s

Cancel

Packag

e

RTM WEB

Reports

REPORTS

Search

Print

center

sumary

FedEx

Print &

not

scanne

d

JOB Detail - Search

• Detail search allows you to filter jobs using different

search criteria

• Once you have entered the relevant criteria, hit search.

• Next page will display search results matches your

requirements.

• Detail search displays all the information related to job.

JOB Detail - Search

Job Detail – Printed & Not Scanned Report

• Displays all the jobs which are printed but not scanned with in the date range provided

• Details to be provided.

Start date

End date

Mode of the job / Package

Site to which job / Package routed

Job Detail – Printed & Not Scanned Report

'Summary By Print Site' Report

• There are several print centers.

• For each and every state there is a print center established.

• Each print center has different site ID

Eg: CA – 651, 663….

• Within date range provided it generates a report

• Report – Details of jobs running under specified print center

'Summary By Print Site' Report

FedEx Shipment Details

• Each package couriered, provided with unique Tracking

ID.

• Tracks status of parcel online(RTM web).

• Tracking ID

Enter tracking id, hit search

Displays the status of Courier

FedEx Shipment Details

Flow Control

RTM flow can be viewed and checked

Job Received

Render

Rend

ering

A

Rule Engine

Render

failed

Shipping

Label

Ready

Download

Down

load

Print

Download

failed

A

FedEx Shipment Details

Manual Scan

• Scanning gives us the information about the package

• Its purpose is to keep track of the records delivered

MNAUAL SCAN

FASTREFID

Manual Scan

Cancel Package

• Packages already created, cancelled upon the request of

customer

Cancel

package

Fast Ref IDSource Event

IDFast Order ID

Cancel Package

Rerouting Packages

• Each package is routed to a site ID based on protocol

defined

• Packages can be rerouted to different site id apart from

one routed currently

RE-ROUTE

PACKAGES

FAST REF IDSITE & DATE

RANGE

Rerouting Packages

ADMIN

• Creates user

Decides role and assigns print center

• Manage user profile

Update user

Delete user

Unlock user

Resend credentials

ADMIN

ADMIN

TOOLS

• Menu map

Lists all the roles and their functionality

• RTM jobs can be monitored based on package selected

• Assembly list

Conclusion

• Real Time Delivery

• Real Time Quality

• Real Time Business

• Real Time Tracking

• Real Time Savings

• Real Time Service

Questions

Feel free to contact us