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AIMRD.030 PROCESS AND MAPPING SUMMARY<Company Long Name><Subject>
Author: <Author>Creation Date: February 12, 1999Last Updated: May 29, 1999Document Ref: <Document Reference Number> Version: DRAFT 1A
Approvals:
<Approver 1>
<Approver 2>
RD.030 Process and Mapping Summary
Document Control
Change Record1
Date Author Version
Change Reference
12-Feb-99
<Author> Draft 1a
No Previous Document
Reviewers
Name Position
Distribution
Copy No.
Name Location
1 Library Master Project Library2 Project Manager34
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<Subject> File Ref: document.doc (v. DRAFT 1A )
Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref: <Document Reference Number> May 29, 1999
RD.030 Process and Mapping Summary
Contents
Document Control............................................................................................
Key Business Requirements............................................................................General.......................................................................................................Enterprise Management............................................................................Financial Management..............................................................................Human Resources......................................................................................Market Management..................................................................................Material Management................................................................................New Product Development........................................................................Operations..................................................................................................Order Fulfillment........................................................................................Sales & Market Management.....................................................................Planning Forecasting.................................................................................Post Sales Service......................................................................................Procurement...............................................................................................
Key Mapping Decisions....................................................................................General.......................................................................................................Enterprise Management............................................................................Financial Management..............................................................................Human Resources......................................................................................Market Management..................................................................................Material Management................................................................................New Product Development........................................................................Operations..................................................................................................Order Fulfillment........................................................................................Sales & Market Management.....................................................................Planning Forecasting.................................................................................Post Sales Service......................................................................................Procurement...............................................................................................
Process and Mapping Tracking Summary.......................................................
Updated Metrics Summary..............................................................................Order Processing........................................................................................Distribution.................................................................................................Returns and Repair....................................................................................Logistics.....................................................................................................Metrics Summary for Financial Management...........................................General Accounting...................................................................................Cost Accounting.........................................................................................Disbursement.............................................................................................Collections..................................................................................................Project Accounting.....................................................................................
<Subject> File Ref: document.doc (v. DRAFT 1A )
Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref: <Document Reference Number> May 29, 1999
RD.030 Process and Mapping Summary
Metrics Summary for Supply Management...............................................Material Movement....................................................................................Procurement...............................................................................................Metrics Summary for Asset Management.................................................Metrics Summary for Human Resources Management............................
Open and Closed Issues for this Deliverable..................................................Open Issues................................................................................................Closed Issues.............................................................................................
<Subject> File Ref: document.doc (v. DRAFT 1A )
Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref: <Document Reference Number> May 29, 1999
Key Business RequirementsThis component captures key business requirements for <Company Short Name> captured during the project or stated in the Request for Proposal document that drove the application purchase.
General
Enterprise Management
Financial Management
Human Resources
Market Management
Material Management
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
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New Product Development
Operations
Order Fulfillment
Sales & Market Management
Planning Forecasting
Post Sales Service
Procurement
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Key Mapping DecisionsThis component captures key mapping decisions for <Company Short Name> that have impact across processes or across application modules.
General
Enterprise Management
Financial Management
Human Resources
Market Management
Material Management
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
New Product Development
Operations
Order Fulfillment
Sales & Market Management
Planning Forecasting
Post Sales Service
Procurement
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Process and Mapping Tracking Summary
Function Process DCPM FPM FFH BRS MAP GAP TEST FUNDES
TECHDES
BLD TESTUnit
TESTLink
Req Received Requisitioning Yes Yes NA 50% ---
Legend: DCPM Develop Current Process Model FPM Develop Future Process ModelFFH Future Function Hierarchy BRS Business Requirements ScenariosMAP Map Business Requirements GAP Identify GapsTEST Test Business Solutions FUN DES Produce Functional DesignFUN DES Create Application Extension Fun. Design BLD Create Custom ModulesTEST UNIT Perform Unit Test TEST LINK Perform Link Testing
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Updated Metrics Summary
Order ProcessingNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Cycle Time from Entry to Booking2. Cycle Time from Booking to Shipping3. Number of lines per order4. Number of Orders per day and per
resource5. Percent of Order Errors to Total
Orders6. Number of Approvals per order7. Ratio of Quotes to Orders8. Canceled Orders9. Number of configuration lines per
order10. Response time for order inquiry11. Number of Order Changes before
booking12. Number of Order Changes after
booking13.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Distribution No. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Percent of Shipping Orders to Total Orders
2. Number of picking cycles per day3. Number of picking lines per day per
resource4. Number of Stock outs per month5. Cycle time from picking to kitting6. Cycle time from kitting to quality7. Cycle Time from Shipping to Invoicing8. Number of Orders per day and per
resource9. Percent of Shipping Errors to Total
Orders10. Canceled Orders due to shipping
delay11. Number of Will Calls12.13.14.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Returns and RepairNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Duplicate Orders2. Wrong Products3. Repair due to quality4. Upgrade5. Damage due to freight6. Return call to shipment for
replacement7. Return call to shipment for repair8. Return call to credit9. Return research time per call10. Return approval per call11.12.13.14.15.
LogisticsNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Percent of domestic to international shipments
2. Cycle time for picking to shipping for international orders
3. Cycle time to consolidate international orders
4. Number of carrier pick up per day5. Number of carrier misshipments per
month6. Cycle time from picking to shipment
for domestic orders7. Number of drop shipments8. Number of internal orders per month
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
No. <Company Short Name> Metric <Industry Name> Metric Current Business Metric
Future Metric Target
Comments
9.10.11.
Metrics Summary for Financial Management
General AccountingNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1.2.3.4.5.6.7.8.9.10.11.
Cost AccountingNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1.2.3.4.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
No. <Company Short Name> Metric <Industry Name> Metric Current Business Metric
Future Metric Target
Comments
5.6.7.8.9.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
DisbursementNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1.2.3.4.5.6.7.8.9.10.11.
CollectionsNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1.2.3.4.5.6.7.8.9.10.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
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Project AccountingNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1.2.3.4.5.6.7.8.9.10.11.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Metrics Summary for Supply Management
Material MovementNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Number of warehouse moves2. Number of receipts3. Number of return to vendor 4. Percent of receiving errors to receipts5. Percent of miscellaneous issues6. Percent of miscellaneous receipts7. Inventory Value in quality8. Inventory Value in Receiving9. Inventory Value in Stock10. Inventory Value Scrapped11. Cycle time from receipt to putaway12. Cycle time from quality to putaway13. Average time in material review
board14.15.
ProcurementNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Number of purchase orders2. Number of blanket purchase order
releases3. Number of expense to materials
purchases4. Change of purchase orders
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
No. <Company Short Name> Metric <Industry Name> Metric Current Business Metric
Future Metric Target
Comments
5. Number of requisitions to purchase orders
6. Cycle time of purchase orders to receipts
7. Cycle time of requisitions to purchase order
8.9.10.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Metrics Summary for Asset ManagementNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1.2.3.4.5.6.7.8.9.10.11.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Metrics Summary for Human Resources ManagementNo. <Company Short Name> Metric <Industry Name> Metric Current Business
MetricFuture Metric Target
Comments
1. Number of salaried employees2. Number of non-salaried employees3. Number of retirees4. Number of interviews5. Percent of acceptances to interviews6.7.8.9.10.11.
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref:
Open and Closed Issues for this Deliverable
Open Issues
ID Issue Resolution Responsibility Target Date
Impact Date
Closed Issues
ID Issue Resolution Responsibility Target Date
Impact Date
File Ref: document.doc (v. )Company Confidential - For internal use only
Updated Metrics Summary
Doc Ref: