RRIICCHHAARRDD CCAAMMPPBBEELLLL 53 Montgomery Ave, Richmond Park, Kingston 10, Tel: (876) 435-8445 Email: Richard_Campbell@hotmail.com

CAREER OBJECTIVE

Seeking to work within a company where my acquired experiences, knowledge and

abilities can by properly utilized to contribute to the company’s development by helping

my employer better serve his customers; whilst attaining job satisfaction, growing in the

company and learning new things.

SKILLS - ABILITIES - KNOWLEDGE

Costumer oriented individual, loyal and dedicated person who is driven to succeed in

any position

Ability to build strong rapport with customers in a professional manner

Demonstrate competence in the various forms of communications (i.e. written, oral

and graphical)

Knowledge of techniques for effectively dealing with a variety of individuals from

various socio-economic, cultural and ethnic backgrounds, in person and over the

telephone

Can easily adapt to any new implementation

Exceptional organizational and time management skills and ability to perform under

pressure

EDUCATION

2012-Present Northern Caribbean University (NCU)

Bsc in Management Studies

2011 The University of the West Indies - CARIMAC (UWI)

Certificate in Graphic Design (Distinction)

2008-2009 CARIBBEAN INSTITUTE OF BUSINESS

Diploma in Supervisory Management (Distinction)

2006-2009 UNIVERSITY OF TECHNOLOGY, KINGSTON 6, JAMAICA

Diploma in Mechanical Engineering – Major in Production (Honours)

2001-2006 CORNWALL COLLEGE, MONTEGO BAY, ST, JAMES

Obtained 10 CXC qualifications inclusive of English Language (I), Mathematics (I)

Spanish (II), Physics (II), Biology (I), Chemistry (III), Geography (II), Social Studies (I),

Principles of Business (I), and Information Technology (I)

COMPUTER LITERACY

• Well versed MS excel, MS word, MS Access, Power Point

• Proficient in Corel Draw, Adobe Photoshop, Adobe Illustrator, Adobe InDesign etc.

EXPERIENCES

August 2009 – Present:

Marketing Administrator, National Baking Company, 43 Half Way Tree Road, Kingston 5

Perform administrative/ accounting duties

Maintain/update the company’s website

Liaise with media houses, suppliers, and promotional partners

Assist with planning and executing in-store promotions and events

Artwork production for POP’s, posters, flyers, newspaper ads, magazine ads,

banners, vehicle graphics, t-shirts and other marketing paraphernalia

Handle donations/ sponsorship requests

Design promotional materials, such as shelf pops, posters, flyers, t shirts, banners,

vehicle wraps etc.

Ordering/ reordering office stationary and promotional items

Summer 2008: Collections Analyst, Office Depot at the offshore location at ACS, Montego

Freezone, Montego Bay

Handled a portfolio containing a set of customers for which I am responsible to

collect and post payments to the proper account

Answered the telephone and transferred calls to the appropriate individuals,

divisions or department

Informed customers on their account information and other general information

such as shipment status, and billing setup

Typed a variety of forms, letters, reports, and other business correspondence

Printed and sent invoices to customers at their request

Negotiated with credit liaison, account manager and the customer in formulating

unique solutions to technical issues.

Summer 2007: Customer Service Representative, Sprint at their offshore location at NARS,

Montego Bay, Jamaica

Answered questions regarding status of various accounts and attended to problems

or complaints from customers over the telephone or by written correspondence

Resolved customers’ problems quickly, decisively and accurately

Collected payments on customers’ account

Made necessary changes to customers’ accounts such as changing billing

information, address, contact information, adding a child account etc.

References will be furnished upon request