Ratiocinative Analysis of Budd's Model for Effective Partnership
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Transcript of Ratiocinative Analysis of Budd's Model for Effective Partnership
Ratiocinative Analysis of Budd's Model for Effective Partnership
(efficiency, equity & voice)
Dr. Elijah EzenduFIMC, FCCM, FIIAN, FBDI, FAAFM, FSSM, MIMIS, MIAP, MITD, ACIArb, ACIPM,
PhD, DocM, MBA, CWM, CBDA, CMA, MPM, PME, CSOL, CCIP, CMC, CMgr
“Partnering can range from just sharing information between two parties to full decision-making on the strategic business issues of a company. The problem begin when the concept of partnership is thrown out on the table with little regard for intent and clarity”. - Scott Gorgon, Effects of Comparative Labour Management Relationships
“The economic aspect of employment emphasizes competitiveness, productivity, and profitability (in other words, efficiency). But work is more than an economic transaction- it is a fully human activity with material and psychological rewards undertaken by human beings in a democratic society. As such, employees want and are entitled to fair treatment (equity) and opportunities to have input into decisions that affect them (voice).” - John Budd, Employment with a Human Face: Balancing Efficiency, Equity, and Voice
The Budd’s Model
Voice
• A Constituent of Basic Human Right• Unfettered Participation• A Leverage for Effective Community Evolution• A Symbol of Involvement in Decision-Making
Collective Voice
Budd’s Two Dimensions of Voice
Individual Voice
Individual Voice
Individual Voice Individual Voice
Individual Voice Individual Voice
Unanimity in Group of Individual Voices
CV
IV
IV IV
IVIV
IV
IV
IV
IV
IVIV
IV
IV
Small Dissent in Group of Individual Voices
SCV
IV
IV IV
IVIV
IV
IV
IV
IV
IVIV
IV
IV
IV
Large Dissent in Group of Individual Voices
SCV
IV
IV IV
IVIV
IV
IV
IV
IV
IVIV
IV
IV
IVIV
IV
IV
IV
Multifocal Dissent in Group of Individual Voices
SCV
IV
IV IV
IVIV
IV
IV
IV
IV
IVIV
IV
IV
IV
IV
IV
IV
IV
Self Determination Versus Industrial Democracy
SCV
IV
IV IV
IVIV
IV
IV
IV
IV
IVIV
IV
IV
IV
IVIV
IV
Great Contribution Great Contribution
IV
Great Contribution
Great Contribution
Exercise
Review the merits and demerits of industrial democracy without self determination
Equity
This focuses on justice and the fairness of outcomes generated by action, processes, policy and procedures.
The Place of Voice & Equity in a Process
Voice
Equity
Equity
Equity
Equity
Equity
Indicators of Equity Assurance in a Process
• Dispassionate Focus• Neutrality• Equal Accessibility• Absence of Favoritism• Absence of Prejudice• Reasonable Decision• Effective Remedies• Consistency• Transparency• Accountability
Indicators of Equity Assurance in Individual Transactions
• Recognition of Rights• Appropriate Representation• Opportunity to Appeal• Involvement• Sensitivity• Impartiality• Respect• Privacy
Efficiency
Efficiency is the standard of performance that depends on appropriate management of resources in the course of process execution.
Efficiency Rating
Efficiency
Used Resources
Applicability of Budd’s Model for Evaluation
• Bargaining System• Unionism• Staff Recognition System• Codes of Conduct• Social Partnership• Labour Market Competitiveness• Employee-Employer Negotiation• Staff Control• Employee Empowerment• Human Resource Development• Government Regulation
Process Polarization
A balanced process should satisfy requirements of the three metrics of employment governance.In reality, some processes satisfy voice and efficiency but fail in equity assessment, while some satisfy efficiency but fail in assessment of equity and voice.
The Geometry of Dispute Resolution
Source: John Budd and Alexander Colvin, Improved Metrics for Workplace Dispute Resolution Procedures
Voice
Efficiency Equity
UGM
ELM
UEA UGA
NPR ELLNOM
ELANMANOD
NUD
KEY
UGA Unionized Grievance Arbitration
UEA Unionized Expedited Arbitration
UGM Unionized Grievance Mediation
NUD Nonunion Unilateral Decision-Making
NMA Nonunion Management Appeal Procedures
NOD Nonunion Open Door Policies
NPR Nonunion Peer Review
NOM Nonunion Ombudsperson
ELL Employment Law Litigation
ELA Employment Law Arbitration
ELM Employment Law Mediation
The Geometry of Dispute Resolution
Voice
Efficiency Equity
UGM
ELM
UEA UGA
KEY
UGA Unionized Grievance Arbitration
UEA Unionized Expedited Arbitration
UGM Unionized Grievance Mediation
ELM Employment Law Mediation
Centroid Resolution Systems
The Geometry of Dispute Resolution
Voice
Efficiency Equity
NUD
KEY
NUD Nonunion Unilateral Decision-Making
Greatest Efficiency, Poorest Equity & Most Suppressed Voice
The Geometry of Dispute Resolution
Voice
Efficiency Equity
ELL
KEY
ELL Employment Law Litigation
Greatest Equity, Nearly Medial Voice & Poorest Efficiency
Exercise
Using the Geometry of Dispute Resolution based on voice, equity and efficiency as a scorecard, determine the governance position of dispute resolution in your organization.
Dr. Elijah Ezendu is Award-Winning Business Expert & Certified Management Consultant with expertise in HR, OD, Competitive Intelligence, Strategy, Restructuring, Business Development, Sales & Marketing, Interim Management, CSR, Leadership, Project & Programme Management, Cost Management, Outsourcing, Franchising, Intellectual Capital, eBusiness, Social Media, Software Architecture, Cloud Computing, eLearning & International Business. He holds proprietary rights of various systems. He is currently CEO, Rubiini (UAE); Hon. President, Worldwide Independent Inventors Association; Special Advisor, RTEAN; Director, MMNA Investments Limited. He had functioned as Chair, International Board of GCC Business Council (UAE); Senior Partner, Shevach Consulting; Chairman (Certification & Training), Coordinator (Board of Fellows), Lead Assessor & Governing Council Member, Institute of Management Consultants, Nigeria; Lead Resource, Centre for Competitive Intelligence Development; Turnaround Project Director, Consolidated Business Holdings Limited; Lead Consultant/ Partner, JK Michaels; Technical Director, Gestalt; Chief Operating Officer, Rohan Group; Executive Director (Various Roles), Fortuna, Gambia & Malta; Director, The Greens; Chief Advisor/Partner, D & E; Vice Chairman, Refined Shipping; Director of Programmes & Governing Council Member, Institute of Business Development, Nigeria; Member of TDD Committee, International Association of Software Architects, USA; Member of Strategic Planning and Implementation Committee, Chartered Institute of Personnel Management of Nigeria; Adjunct Faculty, Regent Business School, South Africa; Adjunct Faculty, Ladoke Akintola University of Technology, Nigeria; Editor-in-Chief & Chairman of Editorial Board, Cost Management Journal; National Executive Council Member, Institute of Internal Auditors of Nigeria; Member, Board of Directors (Several Organizations). He holds Doctoral Degree in Management, Master of Business Administration and Fellowship of Several Professional Institutes in North America, UK & Nigeria. He is an author & widely featured speaker in workshops, conferences & retreats. He was involved in developing Specialist Master’s Degree Course Content for Ladoke Akintola University of Technology (Nigeria) and Jones International University (USA). He holds Interim Management Assignments on Boards of Companies as Non-Executive Director.
Thank You