Rates are in $ per thousand gallons SanSeattle Jose New ... … · Alerts on your phone: TROUBLE...
2
BWS-Approved New Water Rates Take Effect July 1 Volume 6 – Issue 1 Spring 2019 WATER MATTERS Safe, dependable, and affordable water, now and into the future 630 S. Beretania St., Honolulu, HI 96843 www.boardofwatersupply.com TOTAL WATER CHARGES $35.78 TOTAL SEWER CHARGES A t its August 2018 meeting, the Board of Water Supply’s (BWS) Board of Directors adopted a new five-year water rate schedule. The schedule started in September 2018, but adjustments to the rates and tiers will not become effective until July 1, 2019. The new rates will allow the BWS to continue to provide safe, dependable, and affordable water to the one million people we serve on Oahu now and into the future. Over the next 30 years, the BWS will invest in 800-plus infrastructure projects with total costs of more than $5.3 billion to: boost pipeline replacement from 6 miles to 21 miles a year to reduce main breaks; renew or replace high risk pumps and reservoirs; and sustain our water supply by expanding water recycling facilities, establishing new wells, building a seawater desalination plant, and increasing conservation and watershed protection. As a semi-autonomous City agency, Even though most Oahu customers have their water and sewer bills on the same statement, the BWS and City & County of Honolulu Dept. of Environmental Services (ENV) operate and bill as separate entities. For questions about your sewer bill, please contact ENV at (808)768-3330. At its Aug. 27, 2018, monthly meeting, the Board of Water Supply (BWS) Board of Directors voted to adopt Resolution No. 889,2018. the BWS is financially self-sufficient; no tax revenues are used to finance BWS operations. Infrastructure improvements and operations are funded mostly by rate revenues. Over the next five years, BWS’s revenues will need to increase by a total of 12.5 percent to meet anticipated operating and infrastructure improvement expenses. These rate adjustments are needed to accomplish the following objectives: • Increase investments in Oahu’s water infrastructure • Reduce main breaks • Encourage conservation • Provide funding for disaster recovery • Ensure that everyone pays closer to their fair share of water service costs This flyer contains information to help explain the changes and provide examples of average bills. Please note that these changes refer only to the water portion of your bill. For questions regarding sewer charges, please contact the City’s Department of Environmental Services at 768-3330 or via [email protected]. EssN – Essential needs Existing Tier Gallons/ du/month Rate July 2018 Gallons/ du/month July 2019 July 2020 July 2021 July 2022 EssN 0 to 13,000 $4.42 $4.42 0 to 2,000 $3.79 $3.91 $4.17 $4.46 1 2,001 to 6,000 $4.46 $4.60 $4.90 $5.25 2 More than 13,000 $1.89 $1.89 More than 6,000 $1.95 $1.98 $2.05 $2.12 Agricultural Water Rates – 2018-2022 EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons Non-Residential These types of customers include: hotels, restaurants, government, shopping centers, hospitals, and retail businesses. Non-residential customer rates, shown here, have lesser incremental increases over the 5-year period. Non-residential customers pay a flat rate, regardless of their business type and water usage. A business might practice good conservation measures, even though their water usage may be higher than average. Agricultural Some water rates are subsidized. The BWS offers lower rates to local agriculture and to our customers who buy recycled water. Based on recent customer surveys, we found that our customers support this. The costs that aren’t recovered by the lower rates are spread across all of our other customer classes. Supporting Oahu’s farming industry promotes “buying local” and moves our community closer to sustainability, especially since we live on an island and want to encourage the availability of more locally grown produce. Fire Meter Standby Charge A monthly fire meter standby charge replaces the charge for incidental water use for customers with private fire protection systems. BWS will no longer charge for the water used for private fire protection purposes and the money collected covers the BWS’s costs to service these meters on an annual basis. For affordable housing For homeless housing And to retrofit fire sprinklers Impact Fee Waivers Water Bill Comparisons Multiple U.S. City Comparison of Single-Family Residential water bill using 9,000 gal., and a 3/4" meter size Detect-A-Leak Week March 18-24 Mark your calendars for Detect-A-Leak Week, March 18-24, 2019! During Detect-A- Leak Week join the BWS and City Mill in chasing down leaks at home or work, and fixing them promptly. Fixing leaks helps to conserve water and save money all year long! To give consumers a helping hand, City Mill is offering a discount on toilet flapper valves during Detect-A-Leak Week. Bring this issue of Water Matters and show it to the City Mill cashier at checkout when purchasing a toilet flapper to receive your discount. FREE toilet leak detection dye tablets are also available during Detect-A-Leak Week at the BWS Public Service Building at 630 S. Beretania Street, at Satellite City Halls, and at City Mill locations. Visit www.citymill.com or www.boardofwatersupply.com, or call 748-5041 for more information. San Francisco Portland San Diego San Jose Seattle Kansas City Colorado Springs New Orleans Austin Los Angeles Oakland Atlanta Baltimore Kauai Boston Raleigh Washington DC Philadelphia Tucson Maui County Indianapolis Honolulu (BWS) Houston Long Beach Minneapolis Virginia Beach Sacramento Hawaii County New York City Columbus Charlotte Tulsa Mesa Las Vegas Fort Worth Oklahoma Louisville Dallas Denver Jacksonville Detroit .00 20.00 40.00 60.00 80.00 100.00 Bill Amount, $ BWS rates rank near the national median for large water utilities. TROUBLE CALL: (808) 748-5000 Customer Service: (808) 748-5030 Billing & Payments: (808) 748-5020 GET THE HNL.INFO PHONE APP FOR Phone & Email Alerts: https://hnl.info
Transcript of Rates are in $ per thousand gallons SanSeattle Jose New ... … · Alerts on your phone: TROUBLE...
BWS-Approved New Water Rates Take Effect July 1Volume 6 – Issue 1 Spring 2019
WATER MATTERS Safe, dependable, and affordable water, now and into the future
630 S. Beretania St., Honolulu, HI 96843 www.boardofwatersupply.com
BOARD OF WATER SUPPLYCITY AND COUNTY OF HONOLULUCUSTOMER CARE DIVISION630 S. BERETANIA STREETHONOLULU HI 96843-0001
ACCOUNT NUMBER
PAYMENT MUST REACH US BY
TOTAL AMOUNT DUE
AMOUNT ENCLOSED - OAHU
Make checks payable to: BOARD OF WATER SUPPLY
1/1
T:27
10000000
44884240101300000100001100000000000
ALOHA, NUI K1234 ALOHA WYHONOLULU HI 96813
TOTAL WATER CHARGES $35.78 TOTAL SEWER CHARGES $100.70
ACCOUNT INFORMATION
Account Number
Name
Address
Billing Date
01234567890 ALOHA, NUI K
1234 ALOHA WY
01/12/2018
01/12/17
02/10/17
03/13/17
04/12/17
05/11/17
06/10/17
07/12/17
08/12/17
09/12/17
10/13/17
11/11/17
12/12/17
01/12/18
0
2
4
6
8
10
Bill Period Usage (kgal)
11
10
10
7 8 8 10
7 7 6 6 7 6
For Billing Period Ending On
WATER & SEWER BILLING SUMMARY (See back for details)
Previous Balance $145.53Payments -$145.53Adjustments $0.00Corrections $0.00Current Charges $136.48
TOTAL AMOUNT DUE $136.48
PAYMENT MUST REACH US BY 02/01/2018
Indicate address changes below. Please detach and return bottom portion with your payment.
01234567890
02/01/2018
PAYMENT MUST REACH US BY date applies to CurrentCharges only. All past due amounts are due immediately.
$136.48
Water Usage Profile
DATE THOUS.GAL DAYS WATER
CHARGES
01/12/2018 6 31 $35.78
12/12/2017 7 31 $40.20
11/11/2017 6 29 $35.78
10/13/2017 6 31 $35.78
09/12/2017 7 31 $40.20
08/12/2017 7 31 $40.20
07/12/2017 10 32 $53.46
06/10/2017 8 30 $44.62
05/11/2017 8 29 $44.62
04/12/2017 7 30 $40.20
03/13/2017 10 31 $53.46
02/10/2017 10 29 $53.46
01/12/2017 11 30 $57.88
At its August 2018 meeting, the Board of Water Supply’s (BWS) Board of
Directors adopted a new five-year water rate schedule. The schedule started in September 2018, but adjustments to the rates and tiers will not become effective until July 1, 2019. The new rates will allow the BWS to continue to provide safe, dependable, and affordable water to the one million people we serve on Oahu now and into the future.
Over the next 30 years, the BWS will
invest in 800-plus infrastructure projects with total costs of more than $5.3 billion to: boost pipeline replacement from 6 miles to 21 miles a year to reduce main breaks; renew or replace high risk pumps and reservoirs; and sustain our water supply by expanding water recycling facilities, establishing new wells, building a seawater desalination plant, and increasing conservation and watershed protection.
As a semi-autonomous City agency,
Even though most Oahu customers have their water and sewer bills on the same statement, the BWS and City & County of Honolulu Dept. of Environmental Services (ENV) operate and bill as separate entities. For questions about your sewer bill, please contact ENV at (808)768-3330.
At its Aug. 27, 2018, monthly meeting, the Board of Water Supply (BWS) Board of Directors voted to adopt Resolution No. 889,2018.
the BWS is financially self-sufficient; no tax revenues are used to finance BWS operations. Infrastructure improvements and operations are funded mostly by rate revenues. Over the next five years, BWS’s revenues will need to increase by a total of 12.5 percent to meet anticipated operating and infrastructure improvement expenses.
These rate adjustments are needed to accomplish the following objectives:
• Increase investments in Oahu’s water infrastructure
• Reduce main breaks• Encourage conservation• Provide funding for disaster recovery• Ensure that everyone pays closer to
their fair share of water service costsThis flyer contains information to help explain the changes and provide examples of average bills.Please note that these changes refer only to the water portion of your bill. For questions regarding sewer charges, please contact the City’s Department of Environmental Services at 768-3330 or via [email protected].
GET THE HNL.INFO APP Alerts on your phone: https://hnl.infoTROUBLE CALL: (808) 748-5000
Customer Service: (808) 748-5030 Billing & Payments: (808) 748-5020
Vol. 5 – Issue 2 Special Water Rates Issue Spring 2018
BOARD OF WATER SUPPLYCITY AND COUNTY OF HONOLULUCUSTOMER CARE DIVISION630 S. BERETANIA STREETHONOLULU HI 96843-0001
ACCOUNT NUMBER
PAYMENT MUST REACH US BY
TOTAL AMOUNT DUE
AMOUNT ENCLOSED - OAHU
Make checks payable to: BOARD OF WATER SUPPLY
1/1
T:27
10
00
00
00
44884240101300000100001100000000000
ALOHA, NUI K1234 ALOHA WYHONOLULU HI 96813
TOTAL WATER CHARGES $35.78 TOTAL SEWER CHARGES $100.70
ACCOUNT INFORMATION
Account Number
Name
Address
Billing Date
01234567890ALOHA, NUI K
1234 ALOHA WY
01/12/2018
01/12/17
02/10/17
03/13/17
04/12/17
05/11/17
06/10/17
07/12/17
08/12/17
09/12/17
10/13/17
11/11/17
12/12/17
01/12/18
0
2
4
6
8
10
Bill Period Usage (kgal)
11
10
10
7 8 8 10
7 7 6 6 7 6
For Billing Period Ending On
WATER & SEWER BILLING SUMMARY (See back for details)
Previous Balance $145.53Payments -$145.53Adjustments $0.00Corrections $0.00Current Charges $136.48
TOTAL AMOUNT DUE $136.48
PAYMENT MUST REACH US BY 02/01/2018
Indicate address changes below. Please detach and return bottom portion with your payment.
01234567890
02/01/2018
PAYMENT MUST REACH US BY date applies to CurrentCharges only. All past due amounts are due immediately.
$136.48
Water Usage Profile
DATE THOUS.GAL DAYS WATER
CHARGES
01/12/2018 6 31 $35.78
12/12/2017 7 31 $40.20
11/11/2017 6 29 $35.78
10/13/2017 6 31 $35.78
09/12/2017 7 31 $40.20
08/12/2017 7 31 $40.20
07/12/2017 10 32 $53.46
06/10/2017 8 30 $44.62
05/11/2017 8 29 $44.62
04/12/2017 7 30 $40.20
03/13/2017 10 31 $53.46
02/10/2017 10 29 $53.46
01/12/2017 11 30 $57.88
Comments, QuestionsWe welcome your questions or comments:
By mail to 630 S. Beretania St., Honolulu, HI 96843; call us at 748-5041; or email [email protected]. Visit our website: boardofwatersupply.com/waterrates, message us on Twitter, or Facebook (BWSHonolulu).
Mahalo for your input, patience, and understanding. We strive to provide our customers with clean, dependable, and affordable water.
BWS Seeks Comment On Proposed Water Rate HikesThe Honolulu Board of Water Supply (BWS) is proposing rate adjustments so we can continue to provide safe, dependable, and affordable water to the one million people we serve on Oahu, now and into the future.
Over the next 30 years, the BWS will invest in 800-plus infrastructure projects with total costs of more than $5.3 billion to: boost pipeline replacement from 6 miles to 21 miles a year to reduce main breaks; renew or replace high risk pumps and reservoirs; and sustain our water supply by expanding water recycling facilities, establishing new wells, building a seawater desalination
plant, and increasing conservation and watershed protection.
As a semi-autonomous City agency, the BWS is financially self-sufficient; no tax revenues are used to finance BWS operations. Infrastructure improvements and operations are funded mostly by rate revenues. Over the next five years, BWS’s revenues will need to increase by a total of 12.5 percent to meet anticipated operating and infrastructure improvement expenses.
These proposed draft rate adjustments are needed to accomplish the following objectives:
• Increase investments in Oahu’swater infrastructure
• Reduce main breaks
• Encourage conservation
• Provide funding for disasterrecovery and
• Ensure that everyone pays moreof their fair share of water servicecosts
These proposed draft rate adjust-ments would be implemented starting July 2018; however, actual impacts to the water bills are not anticipated until July 2019. Please note: these are proposed WATER rates, NOT sewer rates.
Even though most Oahu customers have their water and sewer bills on the same statement, the BWS and City & County of Honolulu Dept. of Environmental Services (ENV) operate and bill as separate entities. For questions about your sewer bill, please contact ENV at (808)768-3330.
Non-ResidentialThese types of customers include: hotels, restaurants, government, shopping centers, hospitals, and retail businesses. Proposed non-residential customer rates, shown here, have lesser incremental
increases over the 5-year period. Non-residential customers pay a flat rate, regardless of their business type and water usage. A business might practice good conservation measures, even though their water usage indicates otherwise.
Current
Proposed Rates, Effective Dates
July 2018 July 2019 July 2020 July 2021 July 2022
$4.96 $4.96 $5.01 $5.06 $5.16 $5.27
Rates are in $ per thousand gallons
Examples: hotels, restaurants, government, shopping centers,hospitals, retail
Non-residential water rates 2018 - 2022
Non-Residential Water Rates – 2018-2022
Examples of non-residential customers: Hotels, restaurants, government, shopping centers, hospitals, retail Rates are in $ per thousand gallons
Agricultural water rates 2018 - 2022
EssN – Essential needsRates are in $ per thousand gallonsdu – dwelling unit
Existing Proposed Rates, Effective Dates
Tier Gallons/du/month
Rate July 2018
Gallons/du/month
July2019
July2020
July2021
July2022
EssN0 to
13,000 $4.42 $4.42
0 to 2,000 $3.79 $3.91 $4.17 $4.46
1 2,001 to 6,000 $4.46 $4.60 $4.90 $5.25
2 More than 13,000 $1.89 $1.89 More than
6,000 $1.95 $1.98 $2.05 $2.12
Agricultural Water Rates – 2018-2022
EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons
AgriculturalSome water rates are subsidized. The BWS offers lower rates to local agriculture and to our customers who buy recycled water. Based on recent customer surveys, we found that our customers support this. The costs that aren’t recovered by the lower rates are spread across all of our other customer classes. Supporting Oahu’s farming industry promotes “buying local” and moves our community closer to sustainability, especially since we live on an island and want to encourage the availability of more locally grown produce.
Watch the entire presentation from our April 26, 2018 public hearing on your computer at: https://vimeo.com/269735233
And new feewaivers
And to retrofitfire sprinklers
For affordable housing
For homeless housing
And new feewaivers
And to retrofit fire sprinklers
For affordable housing
For homelesshousing
New Fee Waivers
www.boardofwatersupply.com630 S. Beretania St., Honolulu, HI 96843
Non-ResidentialThese types of customers include: hotels, restaurants, government, shopping centers, hospitals, and retail businesses. Non-residential customer rates, shown here, have lesser incremental increases over the 5-year period. Non-residential customers pay a flat rate, regardless of their business type and water usage. A business might practice good conservation measures, even though their water usage may be higher than average.
AgriculturalSome water rates are subsidized. The BWS offers lower rates to local agriculture and to our customers who buy recycled water. Based on recent customer surveys, we found that our customers support this. The costs that aren’t recovered by the lower rates are spread across all of our other customer classes. Supporting Oahu’s farming industry promotes “buying local” and moves our community closer to sustainability, especially since we live on an island and want to encourage the availability of more locally grown produce.
Fire Meter Standby ChargeA monthly fire meter standby charge replaces the charge for incidental water use for customers with private fire protection systems. BWS will no longer charge for the water used for private fire protection purposes and the money
collected covers the BWS’s costs to service these meters on an annual basis.
And new fee waivers
And to retrofit fire sprinklers
For affordable housing
For homeless housing
And new fee waivers
And to retrofit fire sprinklers
For affordable housing
For homeless housing
Impact Fee Waivers
Water Bill ComparisonsMultiple U.S. City Comparison of Single-Family Residential water bill using 9,000 gal., and a 3/4" meter size
Detect-A-Leak Week March 18-24Mark your calendars for Detect-A-Leak Week, March 18-24, 2019! During Detect-A-Leak Week join the BWS and City Mill in chasing down leaks at home or work, and fixing them promptly. Fixing leaks helps to conserve water and save money all year long!To give consumers a helping hand, City Mill is offering a discount on toilet flapper valves during Detect-A-Leak Week. Bring this issue of Water Matters and show it to the City Mill cashier at checkout when purchasing a toilet flapper to receive your discount. FREE toilet leak detection dye tablets are also available during Detect-A-Leak Week at the BWS Public Service Building at 630 S. Beretania Street, at Satellite City Halls, and at City Mill locations. Visit www.citymill.com or www.boardofwatersupply.com, or call 748-5041 for more information.
Section 8 Water Rate Adjustments
8‐13
Figure 8‐6. Multicity Comparison of Single‐family Residential Bill at 9 k‐gal, 3/4" meter size
0.00 20.00 40.00 60.00 80.00 100.00 120.00
San FranciscoPortland
San DiegoSan Jose
SeattleKansas City
Colorado SpringsNew Orleans
AustinLos Angeles
OaklandAtlanta
BaltimoreKauai
BostonRaleigh
Washington DCPhiladelphia
TucsonMaui CountyIndianapolis
Honolulu (BWS)Houston
Long BeachMinneapolis
Virginia BeachSacramento
Hawaii CountyNew York City
ColumbusCharlotte
TulsaMesa
Las VegasFort WorthOklahomaLouisville
DallasDenver
JacksonvilleDetroit
ChicagoOmaha
AlbuquerqueNashvilleArlingtonMemphisWitchita
MilwaukeeMiami
San AntonioFresno
PhoenixEl Paso
Bill Amount, $
Section 8 Water Rate Adjustments
8‐13
Figure 8‐6. Multicity Comparison of Single‐family Residential Bill at 9 k‐gal, 3/4" meter size
0.00 20.00 40.00 60.00 80.00 100.00 120.00
San FranciscoPortland
San DiegoSan Jose
SeattleKansas City
Colorado SpringsNew Orleans
AustinLos Angeles
OaklandAtlanta
BaltimoreKauai
BostonRaleigh
Washington DCPhiladelphia
TucsonMaui CountyIndianapolis
Honolulu (BWS)Houston
Long BeachMinneapolis
Virginia BeachSacramento
Hawaii CountyNew York City
ColumbusCharlotte
TulsaMesa
Las VegasFort WorthOklahomaLouisville
DallasDenver
JacksonvilleDetroit
ChicagoOmaha
AlbuquerqueNashvilleArlingtonMemphisWitchita
MilwaukeeMiami
San AntonioFresno
PhoenixEl Paso
Bill Amount, $
Section 8 Water Rate Adjustments
8‐13
Figure 8‐6. Multicity Comparison of Single‐family Residential Bill at 9 k‐gal, 3/4" meter size
0.00 20.00 40.00 60.00 80.00 100.00 120.00
San FranciscoPortland
San DiegoSan Jose
SeattleKansas City
Colorado SpringsNew Orleans
AustinLos Angeles
OaklandAtlanta
BaltimoreKauai
BostonRaleigh
Washington DCPhiladelphia
TucsonMaui CountyIndianapolis
Honolulu (BWS)Houston
Long BeachMinneapolis
Virginia BeachSacramento
Hawaii CountyNew York City
ColumbusCharlotte
TulsaMesa
Las VegasFort WorthOklahomaLouisville
DallasDenver
JacksonvilleDetroit
ChicagoOmaha
AlbuquerqueNashvilleArlingtonMemphisWitchita
MilwaukeeMiami
San AntonioFresno
PhoenixEl Paso
Bill Amount, $
Section 8 Water Rate Adjustments
8‐13
Figure 8‐6. Multicity Comparison of Single‐family Residential Bill at 9 k‐gal, 3/4" meter size
0.00 20.00 40.00 60.00 80.00 100.00 120.00
San FranciscoPortland
San DiegoSan Jose
SeattleKansas City
Colorado SpringsNew Orleans
AustinLos Angeles
OaklandAtlanta
BaltimoreKauai
BostonRaleigh
Washington DCPhiladelphia
TucsonMaui CountyIndianapolis
Honolulu (BWS)Houston
Long BeachMinneapolis
Virginia BeachSacramento
Hawaii CountyNew York City
ColumbusCharlotte
TulsaMesa
Las VegasFort WorthOklahomaLouisville
DallasDenver
JacksonvilleDetroit
ChicagoOmaha
AlbuquerqueNashvilleArlingtonMemphisWitchita
MilwaukeeMiami
San AntonioFresno
PhoenixEl Paso
Bill Amount, $
BWS rates rank near the national median for large
water utilities.
TROUBLE CALL: (808) 748-5000Customer Service: (808) 748-5030
Billing & Payments: (808) 748-5020GET THE HNL.INFO PHONE APP FOR
Phone & Email Alerts: https://hnl.info
GET THE HNL.INFO APP Alerts on your phone: https://hnl.infoTROUBLE CALL: (808) 748-5000
Customer Service: (808) 748-5030 Billing & Payments: (808) 748-5020
Vol. 5 – Issue 2 Special Water Rates Issue Spring 2018
BOARD OF WATER SUPPLYCITY AND COUNTY OF HONOLULUCUSTOMER CARE DIVISION630 S. BERETANIA STREETHONOLULU HI 96843-0001
ACCOUNT NUMBER
PAYMENT MUST REACH US BY
TOTAL AMOUNT DUE
AMOUNT ENCLOSED - OAHU
Make checks payable to: BOARD OF WATER SUPPLY
1/1
T:27
10000000
44884240101300000100001100000000000
ALOHA, NUI K1234 ALOHA WYHONOLULU HI 96813
TOTAL WATER CHARGES $35.78 TOTAL SEWER CHARGES $100.70
ACCOUNT INFORMATION
Account Number
Name
Address
Billing Date
01234567890 ALOHA, NUI K
1234 ALOHA WY
01/12/2018
01/12/17
02/10/17
03/13/17
04/12/17
05/11/17
06/10/17
07/12/17
08/12/17
09/12/17
10/13/17
11/11/17
12/12/17
01/12/18
0
2
4
6
8
10
Bill Period Usage (kgal)
11
10
10
7 8 8 10
7 7 6 6 7 6
For Billing Period Ending On
WATER & SEWER BILLING SUMMARY (See back for details)
Previous Balance $145.53Payments -$145.53Adjustments $0.00Corrections $0.00Current Charges $136.48
TOTAL AMOUNT DUE $136.48
PAYMENT MUST REACH US BY 02/01/2018
Indicate address changes below. Please detach and return bottom portion with your payment.
01234567890
02/01/2018
PAYMENT MUST REACH US BY date applies to CurrentCharges only. All past due amounts are due immediately.
$136.48
Water Usage Profile
DATE THOUS.GAL DAYS WATER
CHARGES
01/12/2018 6 31 $35.78
12/12/2017 7 31 $40.20
11/11/2017 6 29 $35.78
10/13/2017 6 31 $35.78
09/12/2017 7 31 $40.20
08/12/2017 7 31 $40.20
07/12/2017 10 32 $53.46
06/10/2017 8 30 $44.62
05/11/2017 8 29 $44.62
04/12/2017 7 30 $40.20
03/13/2017 10 31 $53.46
02/10/2017 10 29 $53.46
01/12/2017 11 30 $57.88
Comments, QuestionsWe welcome your questions or comments:
By mail to 630 S. Beretania St., Honolulu, HI 96843; call us at 748-5041; or email [email protected]. Visit our website: boardofwatersupply.com/waterrates, message us on Twitter, or Facebook (BWSHonolulu).
Mahalo for your input, patience, and understanding. We strive to provide our customers with clean, dependable, and affordable water.
BWS Seeks Comment On Proposed Water Rate HikesThe Honolulu Board of Water Supply (BWS) is proposing rate adjustments so we can continue to provide safe, dependable, and affordable water to the one million people we serve on Oahu, now and into the future.
Over the next 30 years, the BWS will invest in 800-plus infrastructure projects with total costs of more than $5.3 billion to: boost pipeline replacement from 6 miles to 21 miles a year to reduce main breaks; renew or replace high risk pumps and reservoirs; and sustain our water supply by expanding water recycling facilities, establishing new wells, building a seawater desalination
plant, and increasing conservation and watershed protection.
As a semi-autonomous City agency, the BWS is financially self-sufficient; no tax revenues are used to finance BWS operations. Infrastructure improvements and operations are funded mostly by rate revenues. Over the next five years, BWS’s revenues will need to increase by a total of 12.5 percent to meet anticipated operating and infrastructure improvement expenses.
These proposed draft rate adjustments are needed to accomplish the following objectives:
• Increase investments in Oahu’s water infrastructure
• Reduce main breaks
• Encourage conservation
• Provide funding for disaster recovery and
• Ensure that everyone pays more of their fair share of water service costs
These proposed draft rate adjust-ments would be implemented starting July 2018; however, actual impacts to the water bills are not anticipated until July 2019. Please note: these are proposed WATER rates, NOT sewer rates.
Even though most Oahu customers have their water and sewer bills on the same statement, the BWS and City & County of Honolulu Dept. of Environmental Services (ENV) operate and bill as separate entities. For questions about your sewer bill, please contact ENV at (808)768-3330.
Non-ResidentialThese types of customers include: hotels, restaurants, government, shopping centers, hospitals, and retail businesses. Proposed non-residential customer rates, shown here, have lesser incremental
increases over the 5-year period. Non-residential customers pay a flat rate, regardless of their business type and water usage. A business might practice good conservation measures, even though their water usage indicates otherwise.
Current
Proposed Rates, Effective Dates
July 2018 July 2019 July 2020 July 2021 July 2022
$4.96 $4.96 $5.01 $5.06 $5.16 $5.27
Rates are in $ per thousand gallons
Examples: hotels, restaurants, government, shopping centers, hospitals, retail
Non-residential water rates 2018 - 2022
Non-Residential Water Rates – 2018-2022
Examples of non-residential customers: Hotels, restaurants, government, shopping centers, hospitals, retail Rates are in $ per thousand gallons
Agricultural water rates 2018 - 2022
EssN – Essential needsRates are in $ per thousand gallonsdu – dwelling unit
Existing Proposed Rates, Effective Dates
Tier Gallons/du/month
Rate July 2018
Gallons/du/month
July2019
July2020
July2021
July2022
EssN0 to
13,000 $4.42 $4.42
0 to 2,000 $3.79 $3.91 $4.17 $4.46
1 2,001 to 6,000 $4.46 $4.60 $4.90 $5.25
2 More than 13,000 $1.89 $1.89 More than
6,000 $1.95 $1.98 $2.05 $2.12
Agricultural Water Rates – 2018-2022
EssN: Essential needs – du: dwelling unit – Rates are in $ per thousand gallons
AgriculturalSome water rates are subsidized. The BWS offers lower rates to local agriculture and to our customers who buy recycled water. Based on recent customer surveys, we found that our customers support this. The costs that aren’t recovered by the lower rates are spread across all of our other customer classes. Supporting Oahu’s farming industry promotes “buying local” and moves our community closer to sustainability, especially since we live on an island and want to encourage the availability of more locally grown produce.
Watch the entire presentation from our April 26, 2018 public hearing on your computer at: https://vimeo.com/269735233
And new fee waivers
And to retrofit fire sprinklers
For affordable housing
For homeless housing
And new fee waivers
And to retrofit fire sprinklers
For affordable housing
For homeless housing
New Fee Waivers
www.boardofwatersupply.com630 S. Beretania St., Honolulu, HI 96843
Monthly Customer ChargeThe new, approved rates can be viewed at www.boardofwatersupply.com/waterrates and include the following changes:The monthly customer charge will be based on meter size, instead of a flat rate (currently the “Billing Charge”) because costs to service and replace large meters are higher. Most single-family homes have meters that are 5/8” or 3/4” and will have the lowest monthly customer charge.
Single-Family RatesWe analyzed monthly water usage data for our single-family residential customers and learned that about 10 percent of these customers use 2,000 gallons or less; half of our customers use 6,000 gallons or less; the average BWS customer uses about 9,000 gallons; and only three percent use more than 30,000 gallons per month. We used this data to revise our monthly rate tiers: a new Essential Needs tier to help those on fixed incomes and a readjustment of the rest of the tiers to encourage conservation.
New: Essential Needs Tier
A new Essential Needs tier for basic indoor water needs – such as drinking, cooking, and personal hygiene – will be available for all residential customers.• Below-cost rate for the first 2,000
gallons per month• All residential customers
get this rate• 10% of all BWS residential
customers use 2,000 gallons or less per month
New: Essential needs tierBelow-cost rate for first 2,000 gallons per month.
All residential customers get this rate.
10% of BWS residential customers use2,000 gallons or less.
Multi-Unit Water RatesMulti-unit residential customers (triplexes to high-rises) will see lower increases as they have been paying slightly above the cost to serve them.
This change brings them down to 100 percent.
Fire Meter Standby ChargeA nominal monthly fire meter stand-by charge replaces the charge for incidental water use for customers with private fire protection systems. BWS will no longer charge for the water used and the money collected covers the BWS’s costs to service these meters on an annual basis.
Monthly Customer Meter ChargeThe proposed draft rates can be viewed at www.boardofwatersupply.com/waterrates and include the following changes:
The monthly customer charge will be based on meter size, instead of a flat rate (currently the “billing charge”). Customers with larger meters will pay more. Most single-family homes have meters that are 5/8” or 3/4” and will have the lowest monthly customer charge.
A new Essential Needs tier for basic indoor water needs – such as drinking, cooking, and personal hygiene – will be available for all residential customers.
Single-Family RatesWe analyzed monthly water usage data for our single-family residential customers and learned that about 10 percent of these customers use 2,000 gallons or less; half of our customers use 6,000 gallons or less; the average BWS customer uses about 9,000 gallons; and only three percent use more than 30,000 gallons per month. We used
this data to revise our monthly rate tiers: a new essential needs tier to help those on fixed incomes and a readjustment of the rest of the tiers to encourage conservation.
• Single-family residential customers(including duplexes) will see moreof an increase in their monthlybills to bring them closer to the
cost to serve them. Currently, about 12 percent of the costs to provide water to single-family residential customers is subsidized by other customer groups.
Those who use the most water will see the largest increases in their bills to encourage conservation.
Comparing bills –Essential Needs – 10% ofSingle-family residential
Comparing Bills: Single-Family Residential Essential Needs Tier The Low Water User (2,000 gallons per month)
10% of Single Family Residential Users
Comparing bills –Median water user – 50% ofSingle-family residential
Comparing Bills: Single-Family ResidentialThe Median Water User (6,000 gallons per month)
50% of Single Family Residential Users
Comparing bills –High water users – top 3% ofSingle-family residential
Comparing Bills: Single-Family Residential The High Water User (35,000 gallons per month)
Top 3% of Single Family Residential Users
Comparing bills –Average water userSingle-family residential
Comparing Bills: Single-Family Residential The Average Water User (9,000 gallons per month)
Monthly fire meter standby charge
Fire Service Size July 2018 July 2019 July 2020 July 2021 July 2022
2” and smaller BWS customers with a fire meter pay $4.96 per thousand gallons for
non-fire use.
$6.72 $6.95 $7.42 $7.99
3” $8.82 $9.08 $9.64 $10.29
4” $12.43 $12.74 $13.44 $14.23
6” $25.42 $25.94 $27.13 $28.44
8” $47.83 $48.69 $50.74 $52.94
Fire Meter Standby Charge
Single-family residential water rates 2018 - 2022
Existing Proposed Rates, Effective Dates
Tier Gallons/du/month
Rate July2018
Gallons/du/month
July 2019
July2020
July2021
July2022
EssN
0 to 13,000 $4.42 $4.42
0 to 2,000 $3.79 $3.91 $4.17 $4.46
1 2,001 to 6,000 $4.46 $4.60 $4.90 $5.25
2 13,001 to 30,000 $5.33 $5.33 6,001 to
30,000 $5.06 $5.20 $5.50 $5.85
3 More than 30,000 $7.94 $7.94 More than
30,000 $8.46 $8.60 $8.90 $9.25
EssN – Essential needsRates are in $ per thousand gallonsdu – dwelling unit
Single-Family Residential Water Rates, 2018–2022
EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons
Multi-unit residential water rates 2018 - 2022
Existing Proposed Rates, Effective Dates
Tier Gallons/du/month
Rate July2018
Gallons/du/month
July2019
July2020
July2021
July2022
EssN
0 to 9,000 $4.42 $4.42
0 to 2,000 $3.70 $3.71 $3.72 $3.77
1 2,001 to 4,000 $4.35 $4.36 $4.38 $4.43
2 9,001 to 22,000 $5.33 $5.33 4,001 to
10,000 $4.95 $4.96 $4.98 $5.03
3 More than 22,000
$7.94 $7.94 More than 10,000 $5.90 $5.91 $5.93 $5.98
Rates are in $ per thousand gallonsdu – dwelling unit
Multi-Unit Residential Water Rates, 2018–2022
EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons
Monthly customer charge –Based on water meter size
* Typical for Single Family Residential unit
Proposed Monthly Customer Charge (per meter)
New: Essential Needs Tier
• Below-cost rate for the first2,000 gallons per month
• All residential customersget this rate
• 10% of all BWS residentialcustomers use 2,000 gallonsor less per month
New: Essential needs tierBelow-cost rate for first 2,000 gallons per month.
All residentialcustomers getthis rate.
10% of BWS residentialcustomers use2,000 gallons or less.
Public HearingsHere are some photos from our first public hearing, held on April 26 at the Mission Memorial Auditorium, downtown. There are several more opportunities for public involvement. See the schedule of upcoming hearings on the back page.
Manager Lau shows off a section of failed water main from the “pipe graveyard.”
Chair Andaya addresses the Mission Memorial attendees.
Hearing attendees review material to learn about the planned rate increases.
BWS managers Robert Morita and Mike Fuke show guests the “Pipe Graveyard.”
• Single-family residential customers (including duplexes) will see more of an increase in their monthly bills to bring them closer to the cost to serve them. Currently, about 12 percent of the costs to provide water to single-family residential customers is subsidized by other customer groups.
Those who use the most water will see the
Multi-Unit Water RatesMulti-unit residential customers (triplexes to high-rises) will see lower increases as they have been paying slightly above the cost to serve them.
This change brings them down to 100 percent.
Fire Meter Standby ChargeA nominal monthly fire meter stand-by charge replaces the charge for incidental water use for customers with private fire protection systems. BWS will no longer charge for the water used and the money collected covers the BWS’s costs to service these meters on an annual basis.
Monthly Customer Meter ChargeThe proposed draft rates can be viewed at www.boardofwatersupply.com/waterrates and include the following changes:
The monthly customer charge will be based on meter size, instead of a flat rate (currently the “billing charge”). Customers with larger meters will pay more. Most single-family homes have meters that are 5/8” or 3/4” and will have the lowest monthly customer charge.
A new Essential Needs tier for basic indoor water needs – such as drinking, cooking, and personal hygiene – will be available for all residential customers.
Single-Family RatesWe analyzed monthly water usage data for our single-family residential customers and learned that about 10 percent of these customers use 2,000 gallons or less; half of our customers use 6,000 gallons or less; the average BWS customer uses about 9,000 gallons; and only three percent use more than 30,000 gallons per month. We used
this data to revise our monthly rate tiers: a new essential needs tier to help those on fixed incomes and a readjustment of the rest of the tiers to encourage conservation.
• Single-family residential customers(including duplexes) will see moreof an increase in their monthlybills to bring them closer to the
cost to serve them. Currently, about 12 percent of the costs to provide water to single-family residential customers is subsidized by other customer groups.
Those who use the most water will see the largest increases in their bills to encourage conservation.
Comparing bills –Essential Needs – 10% ofSingle-family residential
Comparing Bills: Single-Family Residential Essential Needs Tier The Low Water User (2,000 gallons per month)
10% of Single Family Residential Users
Comparing bills –Median water user – 50% ofSingle-family residential
Comparing Bills: Single-Family ResidentialThe Median Water User (6,000 gallons per month)
50% of Single Family Residential Users
Comparing bills –High water users – top 3% ofSingle-family residential
Comparing Bills: Single-Family Residential The High Water User (35,000 gallons per month)
Top 3% of Single Family Residential Users
Comparing bills –Average water userSingle-family residential
Comparing Bills: Single-Family Residential The Average Water User (9,000 gallons per month)
Monthly fire meter standby charge
Fire Service Size July 2018 July 2019 July 2020 July 2021 July 2022
2” and smaller BWS customers with a fire meter pay $4.96 per thousand gallons for
non-fire use.
$6.72 $6.95 $7.42 $7.99
3” $8.82 $9.08 $9.64 $10.29
4” $12.43 $12.74 $13.44 $14.23
6” $25.42 $25.94 $27.13 $28.44
8” $47.83 $48.69 $50.74 $52.94
Fire Meter Standby Charge
Single-family residential water rates 2018 - 2022
Existing Proposed Rates, Effective Dates
Tier Gallons/du/month
Rate July2018
Gallons/du/month
July 2019
July2020
July2021
July2022
EssN
0 to 13,000 $4.42 $4.42
0 to 2,000 $3.79 $3.91 $4.17 $4.46
1 2,001 to 6,000 $4.46 $4.60 $4.90 $5.25
2 13,001 to 30,000 $5.33 $5.33 6,001 to
30,000 $5.06 $5.20 $5.50 $5.85
3 More than 30,000 $7.94 $7.94 More than
30,000 $8.46 $8.60 $8.90 $9.25
EssN – Essential needsRates are in $ per thousand gallonsdu – dwelling unit
Single-Family Residential Water Rates, 2018–2022
EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons
Multi-unit residential water rates 2018 - 2022
Existing Proposed Rates, Effective Dates
Tier Gallons/du/month
Rate July2018
Gallons/du/month
July2019
July2020
July2021
July2022
EssN
0 to 9,000 $4.42 $4.42
0 to 2,000 $3.70 $3.71 $3.72 $3.77
1 2,001 to 4,000 $4.35 $4.36 $4.38 $4.43
2 9,001 to 22,000 $5.33 $5.33 4,001 to
10,000 $4.95 $4.96 $4.98 $5.03
3 More than 22,000
$7.94 $7.94 More than 10,000 $5.90 $5.91 $5.93 $5.98
Rates are in $ per thousand gallonsdu – dwelling unit
Multi-Unit Residential Water Rates, 2018–2022
EssN: Essential Needs – du: dwelling unit – Rates are in $ per thousand gallons
Monthly customer charge –Based on water meter size
* Typical for Single Family Residential unit
Proposed Monthly Customer Charge (per meter)
New: Essential Needs Tier
• Below-cost rate for the first2,000 gallons per month
• All residential customersget this rate
• 10% of all BWS residentialcustomers use 2,000 gallonsor less per month
New: Essential needs tierBelow-cost rate for first 2,000 gallons per month.
All residentialcustomers getthis rate.
10% of BWS residentialcustomers use2,000 gallons or less.
Public HearingsHere are some photos from our first public hearing, held on April 26 at the Mission Memorial Auditorium, downtown. There are several more opportunities for public involvement. See the schedule of upcoming hearings on the back page.
Manager Lau shows off a section of failed water main from the “pipe graveyard.”
Chair Andaya addresses the Mission Memorial attendees.
Hearing attendees review material to learn about the planned rate increases.
BWS managers Robert Morita and Mike Fuke show guests the “Pipe Graveyard.”
Future Bill at Approved Rates
Future Bill at Approved Rates
Future Bill at Approved Rates
Future Bill at Approved Rates
Approved Monthly Customer Charge (per meter)Monthly Customer Charge in $/Month - Effective dates
Approved Rates, Effective Dates
Approved Rates, Effective Dates
Example Single-Family Residential Water Bill CalculationsAll calculations presented are approximate and non-binding. This guide is for example, only.
Low Water Use2,000 gal. monthly water use Monthly billing charge $ 9.26 2,000 gal. @ $4.42 per 1,000 gal. 8.84 July 2018 Water Bill $18.102,000 gal. monthly water use Monthly customer charge $ 10.42 2,000 gal. @ $3.79 per 1,000 gal. 7.58 July 2019 Water Bill $18.00
Median Water Use6,000 gal. monthly water use Monthly billing charge $ 9.26 6,000 gal. @ $4.42 per 1,000 gal. 26.52 July 2018 Water Bill $35.786,000 gal. monthly water use Monthly customer charge $ 10.42 2,000 gal. @ $3.79 per 1,000 gal. 7.58 4,000 gal. @ $4.46 per 1,000 gal. 17.84 July 2019 Water Bill $35.84
Average Water Use9,000 gal. monthly water use Monthly billing charge $ 9.26 9,000 gal. @ $4.42 per 1,000 gal. 39.78 July 2018 Water Bill $49.049,000 gal. monthly water use Monthly customer charge $ 10.42 2,000 gal. @ $3.79 per 1,000 gal. 7.58 4,000 gal. @ $4.46 per 1,000 gal. 17.84 3,000 gal. @ $5.06 per 1,000 gal. 15.18 July 2019 Water Bill $51.02
High Water Use35,000 gal. monthly water use Monthly billing charge $ 9.26 13,000 gal. @ 4.42 per 1,000 gal. 57.46 17,000 gal. @ $5.33 per 1,000 gal. 90.61 5,000 gal. @ $7.94 per 1,000 gal. 39.70 July 2018 Water Bill $197.0335,000 gal. monthly water useMonthly customer charge $ 10.42 2,000 gal. @ $3.79 per 1,000 gal. 7.58 4,000 gal. @ $4.46 per 1,000 gal. 17.84 24,000 gal. @ $5.06 per 1,000 gal. 121.44 5,000 gal. @ $8.46 per 1,000 gal. 42.30 July 2019 Water Bill $199.58
largest increases in their bills to encourage conservation.
Multi-Unit RatesMulti-unit residential customers (triplexes to high-rises) will see lower increases as they have been paying slightly above the cost to serve them.
For more information, please visit www.boardofwatersupply.com/waterrates
