Rate Capping and the Role of IT

Local Government Landscape

i. Structural reform and implementing sustainable business modelsii. Council collaborationiii. Productivity and efficiency “best practice”, more services less

moneyiv. Economic development – attracting business, innovation,

creating population sustainabilityv. Diversity of services to the community - State Federal divestings vi. Enhanced community communicationvii. Environmental sustainability

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Key Issues of 2010

The Municipal Landscape

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• Continuing to shave costs

• Continuing to build individual vendor driven systems

• Purchasing for price not strategic advantage

• Collaboration ad hoc

• Struggling to acquire, skill and maintain skilled workers

Council IT Teams

• Tighter future Public Sector funding

• Pressure on Councils to retain their identity and independence

• Large unfunded infrastructure gaps

• Increasing number of Councils with an average underlying operating deficit

• Managers struggling to find sufficient appropriate resources to deliver required services

Councils

The LIKELY OUTCOME?

Leveraging Technology Maximise IT Resources• Identify core business• Price or strategic advantage?• Transition from IT Doer to IT Strategy, Performance Manager• Understand the value of technology solutions in a business context

Private Common Local Govt Infrastructure • Backup, Disaster Recovery and business continuity • Provide a platform for shared services• Common collaboration point• Software and hardware efficiencies

Collaboration

• Collective procurement• Skills specialisation and redundancy• Leverage other mechanisms• Targeted, prioritised application development and/or procurement• Skills specialisation and structural flexibility• Develop solutions in collectives and seize opportunities• Drive your own agenda

i. har

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Technology Role

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A Common Platform is Key• Targeted, prioritised application development and/or procurement

• Skills specialisation and structural flexibility

• Develop solutions in collectives and seize opportunities

• Drive your own agenda

Embrace a Change

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i. Competitive at Every Layer

ii. Contestable and Self Regulating

iii. Opt IN basis

iv. Platform says “YES”…Any TO Any

v. End to End Service Assurance

vi. User Pays

What are Key Characteristics of a Platform

RISK MITIGATION

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Governance Challenges

• Consensus and Commitment

• Legal and Commercial framework

• Development of Service Catalogue

• Priorities

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Thank you