Rapid Training Development Using Recording Software April 2, 2008.
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Rapid Training Development Using Recording Software April 2, 2008
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Transcript of Rapid Training Development Using Recording Software April 2, 2008.
Rapid Training Development Using Recording Software
April 2, 2008
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Arizona State University
o 70,000 students
o 10,000 employees
o 4 campuses
o Online partnership
with other state
schools; NAU, UofA
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ASU and Oracle
o Implemented PeopleSoft Version 8.9 in 2 years, under $20 milliono HRo Student Admino CRMo EPM
o Next version – Fusion
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Products Developed
o Team of 3 implemented trainingo Developed 54 courseso Delivered 250 ILTs to 3000+ employees
over 4 campuseso Over 9000 employees took the online
version of our courses.
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Overview
Go-live is approaching, the content experts are busy cleaning data, testing pages, discussing business processes – and training hasn’t been developed.
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Overview
In this presentation we will share what we have done to create training material quickly with a minimum impact to the Content Expert's time.
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Development Tools
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UPK, Captivate, Camtasiao We use these tools to speed
development. They also provide these benefits.
o Experiential LearningSimulating the software provides a mind body connection to it
o InteractivityEngages the learner
o Multimodal InformationSupplements the experiential learning
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The following are not definitive statements about the software. They are things we’ve experienced while using the software.
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Summary Usage of UPK
+ Positives Do-it = context
sensitive help Included in
base price Great
interactivity Multiple modes
- Negatives LMS wrapper Full screen (people
have varied resolutions)
Difficult to share work (import)
Secret learning curve
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About UPK
AdvantageCan add the “Do It” mode to the
Help menu in PeopleSoft.
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About UPK Simulations
Users drill down into an LMS to view interactive material.
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Summary Usage of Captivate
+ Positives $200.00 Price tag Great interactivity Multiple modes Any screen size Easy to share and
distribute No LMS wrapper
- Negatives No link to help Some instability Secret learning
curve
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Captivate Example
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Summary Usage of Camtasia
+ Positives Connection to a human Simultaneous content
gathering $299 Can be used for screen
capture or video Dual screen No wrapper
- Negatives Less interactive No context
sensitive link to help
Need specialized equipment??
Single mode
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Camtasia Example
As posted on the ASU Training Link
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Present Usage
Camtasia use will increase in the future.
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Steps in the Development Process
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Development Process Design the training Record with Content Expert
(C.E.) Edit/Correct/Polish recording C.E. reviews material Pilot materials Edit (as needed) Publish in various forms
C.E. You0 Hours 0 Hours
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Total Development Time
Way time saved: Visit C.E. w/laptop
record procedures with Captivate.
Clean up procedures, post
Review with C.E.
4 Hours 11 HoursC.E. You
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1 hour with C.E. to analyze & design (audience, tasks, ID etc)
Document the design See design document
handout.
C.E. You1 Hour 3 Hours
1. Design the Training
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Way time saved – Take laptop to C.E., record
procedures with Captivate.
3 Hours 5 HoursC.E. You
2. Record Procedures
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3 Hours 5 HoursC.E. You
3. Unpolished Example
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3 Hours 7 HoursC.E. You
4. Polish Recordings
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4 Hours 8 HoursC.E. You
5. Review with C.E.
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4 Hours 11 HoursC.E. You
6. Pilot Materials
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4 Hours 11 HoursC.E. You
7. Edit - as needed
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Job Aid/Step-by-Step
BPG
Simulation
4 Hours 12 HoursC.E. You
8. Publish
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Questions?
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Contacts
Martha Steinacker, M.Ed. Instructional Designer University Technology Office Arizona State University E-mail: [email protected]
Paul Stoll, M.S. Manager, DEV, CRM Support University Technology Office Arizona State University E-mail: [email protected]
