Ranger Professional Services

IT Talent. IT Solutions. Delivered.

Ranger’s Professional Services Overview

IT Talent. IT Solutions. Delivered.©2013 Ranger Technical Resources®, Inc.

Company Quick Facts

• Founded in 1996

• Headquartered in Fort Lauderdale, FL

• Southeastern US regional client base

• Quality provider of IT Professional Services and Talent Acquisition

• Services are delivered based on proven project and change management principles

• Balanced approach: Business, Process, and Technology

• Structured to scale with client’s IT needs


Ranger Professional Services

Business Strategy ▪ Business Process Optimization ▪ IT Strategy ▪ Portfolio Planning ▪ Portfolio Management ▪ IT Advisory

Business & Technology Planning

Structured Management of Technology Implementation

Project Management

Help Desk ▪ Network/Server Configuration, Monitoring & Support ▪ VPN ▪ Virtualization/Cloud Migration ▪ IT Security ▪ Technology Asset Management ▪ Virtual CIO

Infrastructure Support

Selection ▪ Installation/ Configuration ▪ Integration

Technology Implementation

Cloud ▪ eCommerce ▪ Mobile ▪ Portal ▪ SEO ▪ Social Media Integration

Technology Development

Resource

Services Delivery Mode

Project

Managed Service


SaaS Offering - Portal

What is Portal?An integrated, hosted solution for the enterprise with workflow-driven functionality that can be configured, customized, and scaled for your organization’s needs.


Category Functionality

Applicant Tracking Auto Job Posts ▪ Job Board Search ▪ Recruiter Workspace ▪ Resume Parser ▪ Resume Versioning ▪ Search VMS Board Import

Customer Relationship Management

Account Management ▪ Contact Management ▪ Forecast Management ▪ Lead Distribution ▪ Opportunity Management ▪ Pipeline Management ▪ Quote Management

Customer Service Management

Asset Management ▪ Call Center IVR ▪ Case Management ▪ Contract Management ▪ Customer Self-Service ▪ Help Desk/Issues Tracking ▪ Knowledge Base

eCommerce Shopping Cart/Online Store ▪ Inventory Management ▪ Website Management

Education Career Coaching ▪ Professional Development ▪ Course Designer ▪ Course Management

Financial Management Time & Expense ▪ 3rd Party Accounting System Interfaces

Human Resources Background Check ▪ Employee Career Management ▪ Learning Management ▪ Onboarding/Offboarding ▪ Performance Appraisals ▪ Performance Tracking ▪ Testing ▪ Time & Attendance ▪ Video Interviews

Marketing Assessments ▪ Campaign Management ▪ Candidate Portal ▪ Client Portal ▪ Donor Management ▪ Email Campaigns ▪ Event Management ▪ List Management ▪ Newsletters ▪ RSS Feeds ▪ Segmentation ▪ Social Share ▪ Surveys ▪ Virtual Communities ▪ Voice Broadcasts ▪ Web Content Management ▪ Webinars

Portal Functionality


Category Functionality

Activity Management Calendaring ▪ Document Management ▪ Notes ▪ Scheduling ▪ Task Management

Business Analytics Dashboards ▪ Reports ▪ Extended Reporting

Communication Management

Blogs ▪ Chat ▪ Forums ▪ Instant Messaging ▪ Text Messaging ▪ Video ▪ VOIP

Connectivity Data Import ▪ Data Sychronization ▪ Events Driven Rules Processes ▪ Real Time Alerts ▪ Integration with 3rd party apps and services including: CareerBuilder, Facebook, Instagram, LinkedIn, Office Docs, One Source, O*NET, Outlook, QuickBooks, SpringAhead

Portal Functionality (continued)


Key Benefits of Portal

Comprehensive Functionality – your business can grow at your pace and with the knowledge that there are no “dead ends”.

Customizable – can be adapted to specific needs of your business.

Hosted – no local management of hardware, software or service provider is necessary; historical uptime of 99% provides assurance that your website will always be available to your customers.

Highly Secure – your data and your customer’s information is protected in a secure physical and technical environment.


Extension Services

• Affiliate Marketing Management

• Mobile Application Development

• SEO (Search Engine Optimization)

• Social Media Creation and Integration

• Website Content Creation

• Website Re-design

Often, projects leveraging Portal have additional requirements that Ranger can service:


Portal Clients include…

• A.J. O’Connor Associates• Alene Too• American Bar Association• American Dietetics Association• Ask Patty• The Coalition to Salute America’s

Heroes • The Cooper Institute• Human Capital Consulting• Impaxis• Lincolnshire International Group• Merrill Lynch• Monster• Sourceright

IT Talent. IT Solutions. Delivered.

[email protected] | p 954.527.0090 | c 954.439.1766

rangertech.com | 805 East Broward Blvd., Fort Lauderdale, FL 33301

Peter Lupariello

Director, Client Solutions



Peter Lupariello

Director, Client Solutions



Peter Lupariello

VP, Professional Servrvices

Get Started Today!



Peter LuparielloVP, Professional Services

Ranger Professional Services

Technology

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