Randy Diddel A+ Certified Technician Apple Certified Associate-Mac Integration OS X ITIL Foundations...
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Transcript of Randy Diddel A+ Certified Technician Apple Certified Associate-Mac Integration OS X ITIL Foundations...
Randy DiddelA+ Certified Technician
Apple Certified Associate-Mac Integration OS XITIL Foundations v3
Mac TeamTechnical Support Analyst II
UNM IT Workstation [email protected]
505.277.8098
Office of Workstation Management
Apple and Office of Workstation Management
UNM IT now has management and deployment tools on par with the PC environment
• JAMF/Casper Suite
• Managed Symantec Endpoint Protection
• Microsoft OneDrive
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)MacBook Pro (13-inch, Mid-2009 or later),MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)MacBook Air (Late 2008 or later)Mac mini (Early 2009 or later)Mac Pro (Early 2008 or later)Xserve (Early 2009)
Your Mac also needs:OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed2 GB or more of memory8 GB or more of available space
Suite of tools
• Composer: Custom packages, pre configured and ready to run.
• Distribution can be delivered through a Self Service tool or during the imaging process.
• Easy to deploy software like Adobe CS, OS X updates, Microsoft Office
• Installation packages are able to be deployed as .pkg, .dmg, and .mpkg
Casper: Imaging via network or “Target Mode.”
• “Thin Imaging” creates lightweight images-current UNM Staff base image is under 10GB
• “Target Mode” is a 1-1 solution via Thunderbolt connection
• Select additional software and driver packages by selecting it at image time
• Capability to bind to Microsoft Active Directory during image rollout
• Allowed WSM to help Classroom Technologies to migrate 100% of all POD Macs to OS X Mavericks
Advanced workstation management via the Admin Console
• Gives us the potential to manage software licensing and hardware inventory through policies
• Patch management coupled with Apple Software Update Servers
• The Casper Admin is where a technician can add and manage packages, scripts, printers, and Dock items.
• Composer
• Allows you to create configurations (images) using these items and replicate files to distribution points
• Disk Encryption via File Vault
Macintosh Operating System Requirements
Mac OS X 10.7, 10.8, 10.9 (Mavericks)Mac OS X Server 10.7, 10.8, 10.9 (Mavericks)
http://it.unm.edu/download/index.html
Microsoft OneDrive launches June 30th, 2014
• 1TB storage Coming soon • PC client is here already• Mac Client coming later this year
Thank you!
Managing Windows Deployments
• Hardware
• OS Deployments
• Management Tools
Hardware
Dell LoboMart Configurations
Long lifecycle
Standard hardware components
Easy upgrades
Less surprises
Windows Images
Deployments
• Standard Windows Campus Base Image• Windows 8.1 Update 1 64-bit• Windows 7 64-bit• Windows 7 32-bit
• Custom Images• Computer Labs• Kiosk computers• Departmental Requests
Campus Base ImagesPre-Installed Software:
-Adobe AIR-Adobe Reader-Adobe Flash Player-Adobe Shockwave Player-Java-Internet Explorer 10/11-Microsoft Office 2013 32-bit-Novell Messenger-Silverlight Player-Safe Connect-Symantec Endpoint Protection
Campus Base Images
• Available to any UNM Department.
• Readily deployable.
• Access to common UNM Enterprise Applications
• Consistency for users and IT Administrators.
OS Deployments
Free Deployment Tools
-WAIK – Windows Automated Installation Kit for Windows 7
-ADK – Windows Assessment and Deployment Toolkit for Windows 8/8.1
-WinPE Pre-boot Environment-DISM – Deployment Imaging Servicing and Management-Windows System Image Manager
-MDT – Microsoft Deployment Toolkit
OS Deployments and Management
Paid Deployment and Management Tools
• Microsoft System Center Configuration Manager (SCCM)
• Operating System Deployment
• Application Deployment
• Software Updates
• Inventory and Monitoring
OS Deployments and Management
• Operating System Deployment
• Automated Imaging
• User-Initiated Imaging
• USMT
OS Deployments and Management
• Application Deployment
OS Deployments and Management• Application Deployment
Management Tools
• Active Directory Group Policy
• Consistent settings across workstations.• Easily deploy printers.• New Windows 8 and 8.1 Group Policies
• Around 400 new policies.
Management Tools
Managed Antivirus Tool
• Symantec Endpoint Protection Manager• Custom packages• Custom policies• Automated reporting• Consistency in client policy
Questions?