Dominique Turcq The Boostzone Institute

The World of Work at a time of disruptions

Brussels

March 23 2015

© Boostzone Institute 2015

www.boostzone.fr

The World Of Work is vast

My part will look small in comparison to the whole area and to your

discussions of today……

The World of Work at a time of disruptions

• A crossroad

• A case study : 3D printing and the labor market

• A new intermediation is required

The World of Work at a time of disruptions

• A crossroad

• A case study : 3D printing and the labor market

• A new intermediation is required

“…this is the time in history where we have a chance to move from the old Tayloristic and cartel like labor market model to the real empowerment of skills and individuals…”

Sven Otto Littorin

Swedish Minister for Employment 2006-10

Some Major disrupting TRENDS (above the economic trends like recession,

inequalities, etc.)

1. A continuous exponential and combined development of new technologies

2. A collaborative / sharing economy

3. A society where everyone is an asset

New technologies >>> new skills, new jobs, new attitudes, new trainings, etc. i.e. a new ecosystem of work

Sharing economy, the combination of three major forces, changes the economic/social dynamics

11

Technology (Apps)

Sociology (sharing, changing

intermediaries)

Economy, innovating, exploiting

opportunities

Sharing Economy: from UBER to AirBnB to Gig

work, etc. • More service for users • Illusion of freedom • Closely linked to the

Web2.0 culture

BUT/ AND • Many « sharing

economy companies » are actually staffing companies

• Additional capacities • Lower prices • Less controls

The portfolio of the person as an “asset”

Technical skills and experience (CV)

Social skills

New software/ apps fluency skills

Collaboration skills

Profile management skills

Networking skills and

« guild » skills

Interfacing with machines skills

Follower motivating skills and new management skills

Magic Skills (TBD but part will be with neurosciences)

Information management and curation in and out

Health skills and wearables

The World of Work at a time of disruptions

• A crossroad

• A case study : 3D printing and the labor market

• A new intermediation is required

3D printing is not a gadget, it is an important manufacturing revolution

« Impossible » objects

Hi tech objects

Fully customized Consumer objects

• All industries and All business models impacted

• The labor market to be impacted

Additive Manufacturing will disrupt many fields of competencies - Examples

Training

Printing softwares

Logistic

Powders and

materials

Printing techniques 3D Design

software

3D printers and machine

tools

Sales/ service/

maintenance

Production design and conception

Materials engineering

Product design and conception

3D scanning software

Prototyping

Products, Machines,

Powder certification Marketing

Examples of 3D printing impact on jobs

Traditional production/ material /software

development

Commercial and industrial designers

Marketing, R&D

Some Handicraft

Logistics

Engineers (metallurgy, plastics, machines,

materials, chemists, laser, etc.)

Software

Designers on former technologies

Some logistics

Traditional machine tools

Some retail

Some Handicraft

After Sales Service/ repair

3 D Printing farms operators

Potentially Destroyed Jobs

Potentially Created Jobs

Potentially Upskilled Jobs

Potentially Downskilled Jobs

The World of Work at a time of disruptions

• A crossroad

• A case study : 3D printing and the labor market

• A new intermediation is required

The « new face » of the labor market

• Still far from « perfect » but transparency increasing by the day

• Many jobs to be created, many to disappear, most to change nature: the mismatch is the core issue of the next decades

• New intermediation required for : – Jobs – Tasks – Missions – Personal Development – Team construction – Personal portfolio management – All mobility : Geographic, skills, industry

LinkedIn as an example of the next disruption on the labor market intermediation

The LinkedIn current hand on the labor market: • Half the professionals of the world (350 millions out of 700 millions) • Next aim: the 3,5 billion working population • A “fabulous” database on jobs, skills, locations, costs, etc.

• Services planned:

– Economic graph – Portfolio profile – Skill cards – Universal job market board – Skill switching journey – MOOCs selection assistance

LINKEDIN AS A SERVICE ? : • Directory • Chat • Recommandation • Evaluation • Career counselor • Development advisor • etc. 19

Agency Work can be a major player in this new world

• It promotes an ecosystem of work respecting the notion of decent work

• But it has to find its new place within the new ecosystem of work intermediation

Agency Work will have to rely on its differentiating competitive advantages

toward all stakeholders • Developing the Sense of service

– To all stakeholders around the new needs for safety, security and flexibility, for all nature of work engagements

– Relying on all elements of its ecosystem values (from health to loan to validation of skills, etc. )

• Relying on Human hi touch – The value of physical branches as new « locations » – The human touch of consultants/agents – But also developing the best technology of interactions

• Putting Skills and development at the center – Helping / coaching for development – Be proactive in all mobilities

A final word TO J.M. Keynes

Let’s not do the J. M. Keynes mistake again

• Good: we will be 8 times richer : On target !

• Bad: 15 hours a week. Keynes missed the mark because he neglected:

– The new jobs needed

– Sharing work is not natural

– Skills mismatch creates disparities in the distribution of work 23

THANK YOU FOR YOUR ATTENTION