Randi Glazer - Communicating Effectively at Work
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Transcript of Randi Glazer - Communicating Effectively at Work
Randi GlazerCommunicating Effectively at Work
Effective workplace communication is an important part of being
successful at your job. For those in leadership roles, like Randi
Glazer, it is even more imperative.
When you communicate effectively with a team, it helps to
eliminate any misunderstandings as well as encourage a healthy
working environment for employees.
Following are ways you can effectively communicate with your team.
Always be crisp, clear, and concise with your communications.
Be sure to edit yourself, include specifics, and keep it short.
Don’t bury your most important point in the middle of your
speech. Always hit the headline first.
Pay attention to what is important to those listening to you and
speak to those points. Make the communication about them.
Your attitude is important. Always stand up straight when you
are speaking with others. Put away all gadgets and make eye
contact with the other person.
Ask open-ended questions.
Don’t gossip about or trash-talk colleagues behind their back. It
will only identify you as someone who can’t be trusted. If you
can’t say something nice, keep quiet.
Don’t beat around the bush, especially if you have a negative
message to communicate. Just come out and say it.
If you have to deliver bad news, do it in person. While it may be
tempting to communicate a difficult message electronically, it's
always better to deliver bad news face-to-face.
Randi Glazer knows that being able to communicate effectively in
the workplace can improve your chances of overall success.
Be cognizant of how you are passing on information to your
colleagues and do everything you can to make sure your message is
getting across clearly.